Production Ticket(ST) #10135
Metalpact Engineering Sdn Bhd - 6 months renewal
Job Remark:
Ticket Logged Date:
10/10/2023
Ticket No.:
Related Ticket ID:
Type:
Support Request
SLA Initial Response:
SLA Delivery:
Esclation Time:
18/10/2023
Issue Reoccurance#:
Actual Initial Response:
18/10/2023
Resolution:
Hi Finance,
Account has been extended.
Regards,
Treezsoft
Requester ExpectedDeliveryDate:
Delay Justification:
late closed ticket, Treesoft replied on 10/10/2023
Priority Seq:
Effort (Hour):
External Ticket #:
None
Guidance or help by :
None
History
#1 Updated by Muhammed Assyafiq Bin Ahmad Kamal 12 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Muhammed Assyafiq Bin Ahmad Kamal 12 months ago
- Status changed from Support In Progress to Escalated to 3rd Party
- % Done changed from 0 to 90
#3 Updated by Alfred Tan 11 months ago
- Project changed from Datanory Trial to Express365
- Status changed from Escalated to 3rd Party to Ticket Resolved
- % Done changed from 90 to 100
- Type set to Support Request
- Esclation Time set to 18/10/2023
- Actual Initial Response set to 18/10/2023
- Resolution updated (diff)
- Delay Justification set to late closed ticket, Treesoft replied on 10/10/2023