Production Ticket(ST) #10076
Gradino - User unable to upload. User already upload database. Kindly assist on this issue, thanks
Start date:
03/10/2023
Due date:
04/10/2023
% Done:
100%
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Ticket Logged Date:
03/10/2023
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Find out there is only 1 transactions and 74 photos. Analyses further and noticed that the error is due to network slow. Request user to use wifi and issue rectified. Case closed
Root cause : Network Issues
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Description
User: RIDHWAN
Password: 12345
Org: Gradino
Env: Trial
History
#1 Updated by Muhammed Assyafiq Bin Ahmad Kamal 12 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Muhammed Assyafiq Bin Ahmad Kamal 12 months ago
- Status changed from Support In Progress to Ticket Resolved
- % Done changed from 0 to 100
- Resolution updated (diff)