Production Ticket(ST) #10044
TOPWAY COOLING - Wrong calculation in supplier statement
100%
Hi MCC,
Because their supplier's control account and the item's account is the same, thus both credit and debit into 9014/000.
Need to check with user on why they use the same code for both, which by right shouldn't.
None
History
#1 Updated by Muhammed Assyafiq Bin Ahmad Kamal 12 months ago
- Status changed from Assigned To to Support In Progress
#2 Updated by Muhammed Assyafiq Bin Ahmad Kamal 12 months ago
- File Supplier Statement_V3 Resources - 2023.pdf Supplier Statement_V3 Resources - 2023.pdf added
- File Account Register_V3 Resources - 2023.pdf Account Register_V3 Resources - 2023.pdf added
- Status changed from Support In Progress to Escalated to 3rd Party
- % Done changed from 0 to 100
#3 Updated by Muhammed Assyafiq Bin Ahmad Kamal 12 months ago
- Status changed from Escalated to 3rd Party to Pending Client Verification
- Resolution updated (diff)
Dear Leong,
We received an escalation from TOPWAY Cooling, regarding their account register report is showing wrong data for their supplier V3 Resources Sdn Bhd.
We further check and noticed that the report should show their payment but instead showing V23/0603 SI under debit. The actual payment was under PV0293. There is another line for invoice V23/0625 that having the same issue. Please help to further check.
Attached are the account register and supplier statement that we use to compare. Below are the screenshot and the parameters:
Issue areas:
#4 Updated by Muhammed Assyafiq Bin Ahmad Kamal 11 months ago
- Status changed from Pending Client Verification to Ticket Resolved