Muhammed Azhar Mohamed Maideen's activity
From 02/07/2024 to 31/07/2024
31/07/2024
- 03:05 PM Datanory - KARA 1.00 hour (Production Ticket(ST) #12258 (Ticket Resolved): Kara- Hi good afternoon , saya sudah 2 kali nak ambik gambar pricetag then dia terus keluar ke page home , hampir siap then hilang kena ambil semulaa)
- support and simulation
- 03:05 PM Datanory - KARA Production Ticket(ST) #12258 (Ticket Resolved): Kara- Hi good afternoon , saya sudah 2 kali nak ambik gambar pricetag then dia terus keluar ke page home , hampir siap then hilang kena ambil semulaa
- 03:05 PM Datanory - KARA Production Ticket(ST) #12258 (Pending Client Verification): Kara- Hi good afternoon , saya sudah 2 kali nak ambik gambar pricetag then dia terus keluar ke page home , hampir siap then hilang kena ambil semulaa
- 02:51 PM Datanory - KARA 1.00 hour (Production Ticket(ST) #12254 (Ticket Resolved): KARA - When check back the outlet before its pending and data thats save not there)
- support and simulation
- 02:51 PM Datanory - KARA Production Ticket(ST) #12254 (Ticket Resolved): KARA - When check back the outlet before its pending and data thats save not there
30/07/2024
- 09:40 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #12245 (Ticket Resolved): Snekku- Hi @Azhar13 After download around 10min, the table disappear, tried 2 times already)
- support and simulation
- 09:40 AM Datanory - SNEKKU Production Ticket(ST) #12245 (Ticket Resolved): Snekku- Hi @Azhar13 After download around 10min, the table disappear, tried 2 times already
- 09:39 AM Datanory - SNEKKU 8.00 hours (Production Ticket(ST) #11779 (Ticket Resolved): SNEKKU - any update for photo unable upload issue? as MC7 upload shown this)
- support and simulation
- 09:39 AM Datanory - SNEKKU Production Ticket(ST) #11779 (Ticket Resolved): SNEKKU - any update for photo unable upload issue? as MC7 upload shown this
- 09:37 AM Datanory - SNEKKU Production Ticket(ST) #12010 (Ticket Resolved): Snekku- Hi @Azhar13 Why in24/012643 invoice history empty?
- 09:37 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #12010 (Ticket Resolved): Snekku- Hi @Azhar13 Why in24/012643 invoice history empty?)
- support and simulation
- 09:35 AM Datanory - SNEKKU Production Ticket(ST) #12267 (Ticket Resolved): Snekku- hi @~Jann Yap this caused mysoft wrong ya, as should be 5.33
- 09:35 AM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #12267 (Ticket Resolved): Snekku- hi @~Jann Yap this caused mysoft wrong ya, as should be 5.33)
- support and simulation
- 09:32 AM Datanory - DAILYFRESH Production Ticket(ST) #12126 (Ticket Resolved): Daily Fresh - Both invoice sales on dashboard different. Kindly advise
- 09:32 AM Datanory - DAILYFRESH 1.00 hour (Production Ticket(ST) #12126 (Ticket Resolved): Daily Fresh - Both invoice sales on dashboard different. Kindly advise)
- support and simulation
- 09:30 AM Datanory - DAILYFRESH Production Ticket(ST) #12126 (Pending Client Verification): Daily Fresh - Both invoice sales on dashboard different. Kindly advise
- 09:30 AM Datanory - DAILYFRESH Production Ticket(ST) #12126 (Verification In Progress): Daily Fresh - Both invoice sales on dashboard different. Kindly advise
- 09:29 AM Datanory - GOLDCREST 8.00 hours (Production Ticket(ST) #12143 (Ticket Resolved): goldcrest- Hi please check, why is this showing mobile, what is happen underline?)
- support and simulation
- 09:29 AM Datanory - GOLDCREST Production Ticket(ST) #12143 (Ticket Resolved): goldcrest- Hi please check, why is this showing mobile, what is happen underline?
- 09:28 AM Datanory - GOLDCREST Production Ticket(ST) #12143 (Pending Client Verification): goldcrest- Hi please check, why is this showing mobile, what is happen underline?
29/07/2024
- 12:14 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #12244 (Ticket Resolved): Snekku- Hi @Azhar13, why sometimes not capture the chosen date?)
- support and simulation
- 12:14 PM Datanory - SNEKKU Production Ticket(ST) #12244 (Ticket Resolved): Snekku- Hi @Azhar13, why sometimes not capture the chosen date?
- 12:13 PM Datanory - SNEKKU Production Ticket(ST) #12244 (Pending Client Verification): Snekku- Hi @Azhar13, why sometimes not capture the chosen date?
- 09:49 AM Datanory - OROMEO 1.00 hour (Production Ticket(ST) #12239 (Ticket Resolved): oromeo- internal storage still have error)
- support and simulation
- 09:49 AM Datanory - OROMEO Production Ticket(ST) #12239 (Ticket Resolved): oromeo- internal storage still have error
- 09:46 AM Datanory - OROMEO Production Ticket(ST) #12239 (Support In Progress): oromeo- internal storage still have error
- 09:45 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11780 (Ticket Resolved): Snekku- Hi @Azhar13 why like this ya)
- support and simulation
- 09:45 AM Datanory - SNEKKU Production Ticket(ST) #11780 (Ticket Resolved): Snekku- Hi @Azhar13 why like this ya
26/07/2024
- 10:08 AM Datanory - SNEKKU Production Ticket(ST) #12261 (Ticket Resolved): Snekku- hi @Azhar13 why SOMN3000540 unable approve?
- 10:08 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #12261 (Ticket Resolved): Snekku- hi @Azhar13 why SOMN3000540 unable approve?)
- support and simulation
- 10:06 AM Datanory - SNEKKU Production Ticket(ST) #12261 (Verification In Progress): Snekku- hi @Azhar13 why SOMN3000540 unable approve?
- 10:06 AM Datanory - SNEKKU Production Ticket(ST) #12261 (Ready for Verification): Snekku- hi @Azhar13 why SOMN3000540 unable approve?
25/07/2024
- 11:06 AM Datanory - SNEKKU Production Ticket(ST) #12267: Snekku- hi @~Jann Yap this caused mysoft wrong ya, as should be 5.33
- https://app.clickup.com/t/86epx4bww
24/07/2024
- 05:55 PM Datanory - SUNTORY Production Ticket(ST) #12290 (Ticket Resolved): Suntory- Suntory UAT merge into Trail Environment
- https://app.clickup.com/t/9018039480/TK-870
- 03:59 PM Datanory - GOLDCREST Production Ticket(ST) #12289 (Ticket Resolved): Goldcrest- Hi please check, 302F/047 in mobile 2 same code
- 03:59 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #12289 (Ticket Resolved): Goldcrest- Hi please check, 302F/047 in mobile 2 same code)
- support and simulation
- 11:25 AM Datanory - GOLDCREST Production Ticket(ST) #12289: Goldcrest- Hi please check, 302F/047 in mobile 2 same code
- https://app.clickup.com/t/86epwwte0
- 10:55 AM Datanory - GOLDCREST Production Ticket(ST) #12289 (Support In Progress): Goldcrest- Hi please check, 302F/047 in mobile 2 same code
- 10:54 AM Datanory - GOLDCREST Production Ticket(ST) #12289 (Ticket Resolved): Goldcrest- Hi please check, 302F/047 in mobile 2 same code
- !WhatsApp%20Image%202024-07-23%20at%2017.01.11_7d765335.jpg!
23/07/2024
- 04:41 PM Datanory - SNEKKU Production Ticket(ST) #12245: Snekku- Hi @Azhar13 After download around 10min, the table disappear, tried 2 times already
- https://app.clickup.com/t/86epwqjry
- 04:13 PM Datanory - GOLDCREST Production Ticket(ST) #12143 (Escalated to Level 3): goldcrest- Hi please check, why is this showing mobile, what is happen underline?
- https://app.clickup.com/t/86epwq9ug
- 02:03 PM Datanory - GOLDCREST Production Ticket(ST) #12143: goldcrest- Hi please check, why is this showing mobile, what is happen underline?
select a.invoice_no,a.invoice_status as 'Invoice Status',a.invoice_balance,a.updated_date,ch.col_no,ch.status as 'c...- 03:37 PM Datanory - GOLDCREST Production Ticket(ST) #12259 (Pending Client Feedback): Goldcrest- Hi please check, why 302P/323 have 2 a/c
- select a.created_date as 'Create customer Date',so.order_no,a.created_by,a.customer_code,a.customer_code, a.updated_...
- 02:44 PM Datanory - KARA Production Ticket(ST) #12258: Kara- Hi good afternoon , saya sudah 2 kali nak ambik gambar pricetag then dia terus keluar ke page home , hampir siap then hilang kena ambil semulaa
- https://app.clickup.com/t/86epwp7we
- 11:46 AM Datanory - KARA Production Ticket(ST) #12258 (Monitoring): Kara- Hi good afternoon , saya sudah 2 kali nak ambik gambar pricetag then dia terus keluar ke page home , hampir siap then hilang kena ambil semulaa
- 11:30 AM Datanory - KARA Production Ticket(ST) #12258 (Pending Client Feedback): Kara- Hi good afternoon , saya sudah 2 kali nak ambik gambar pricetag then dia terus keluar ke page home , hampir siap then hilang kena ambil semulaa
- hi @~Hafyz Bukhary Could you please confirm if this issue is happening again? We have checked appears to be no iss...
- 11:28 AM Datanory - GOLDCREST Production Ticket(ST) #12049 (Ticket Resolved): Goldfresh - Hi pls check, why is the problem coming back?
- 11:28 AM Datanory - GOLDCREST 7.00 hours (Production Ticket(ST) #12049 (Ticket Resolved): Goldfresh - Hi pls check, why is the problem coming back?)
- support and simulation
- 11:27 AM Datanory - GOLDCREST Production Ticket(ST) #12049 (Verification In Progress): Goldfresh - Hi pls check, why is the problem coming back?
- https://app.clickup.com/t/86eptfp1k--> this ticket we found it internally, this ticket already resolved
as we check... - 11:18 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #12281 (Ticket Resolved): Snekku-hi @Azhar13 5L047 inv empty, user MC8, please assist)
- support and simulation
- 11:18 AM Datanory - SNEKKU Production Ticket(ST) #12281 (Ticket Resolved): Snekku-hi @Azhar13 5L047 inv empty, user MC8, please assist
- 10:16 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #12281 (Ticket Resolved): Snekku-hi @Azhar13 5L047 inv empty, user MC8, please assist)
- stimulation
- 10:16 AM Datanory - SNEKKU Production Ticket(ST) #12281 (Pending Client Verification): Snekku-hi @Azhar13 5L047 inv empty, user MC8, please assist
- 10:14 AM Datanory - SNEKKU Production Ticket(ST) #12281 (Support In Progress): Snekku-hi @Azhar13 5L047 inv empty, user MC8, please assist
- 10:05 AM Datanory - SNEKKU Production Ticket(ST) #12281 (Ticket Resolved): Snekku-hi @Azhar13 5L047 inv empty, user MC8, please assist
- !WhatsApp%20Image%202024-07-22%20at%2016.58.51_41417f69.jpg!
!WhatsApp%20Image%202024-07-22%20at%2016.58.51_67de289e... - 10:29 AM Datanory - KARA Production Ticket(ST) #12255 (Ticket Resolved): KARA- hi, saya dah check in and check out dua outlet, tapi dua dua outlet tu tak detect location.
- 10:29 AM Datanory - KARA 1.00 hour (Production Ticket(ST) #12255 (Ticket Resolved): KARA- hi, saya dah check in and check out dua outlet, tapi dua dua outlet tu tak detect location.)
- support and simulation
- 09:37 AM Datanory - KARA 1.00 hour (Production Ticket(ST) #12253 (Ticket Resolved): KARA - Hi just now when in Watsons Shaftsbury, cant check in and check out bcs failed to get location)
- support
- 09:37 AM Datanory - KARA Production Ticket(ST) #12253 (Ticket Resolved): KARA - Hi just now when in Watsons Shaftsbury, cant check in and check out bcs failed to get location
- 09:36 AM Datanory - KARA Production Ticket(ST) #12253 (Support In Progress): KARA - Hi just now when in Watsons Shaftsbury, cant check in and check out bcs failed to get location
- http://124.217.245.100:90/redmine/issues/12254
- 09:15 AM Datanory - SNEKKU Production Ticket(ST) #11780 (Pending Client Verification): Snekku- Hi @Azhar13 why like this ya
- 09:14 AM Datanory - SNEKKU Production Ticket(ST) #11780 (Verification In Progress): Snekku- Hi @Azhar13 why like this ya
22/07/2024
- 05:05 PM Datanory - DAILYFRESH Production Ticket(ST) #12126 (Ready for Verification): Daily Fresh - Both invoice sales on dashboard different. Kindly advise
- 05:04 PM Datanory - SNEKKU Production Ticket(ST) #11780 (Ready for Verification): Snekku- Hi @Azhar13 why like this ya
- 05:03 PM Datanory - GOLDCREST Production Ticket(ST) #12259: Goldcrest- Hi please check, why 302P/323 have 2 a/c
- Arif assisted on this escalation where the customer code has to be remain same instead of doing amendment on that exi...
- 03:43 PM Datanory - GOLDCREST Production Ticket(ST) #12259 (Support In Progress): Goldcrest- Hi please check, why 302P/323 have 2 a/c
- 02:47 PM Datanory - GOLDCREST Production Ticket(ST) #12259: Goldcrest- Hi please check, why 302P/323 have 2 a/c
- 302P/323 on April change code to 302A/205 bcoz change name and new owner
!WhatsApp%20Image%202024-07-22%20at%2... - 11:14 AM Datanory - KARA Production Ticket(ST) #12258 (Support In Progress): Kara- Hi good afternoon , saya sudah 2 kali nak ambik gambar pricetag then dia terus keluar ke page home , hampir siap then hilang kena ambil semulaa
19/07/2024
- 06:39 PM Datanory - SNEKKU Production Ticket(ST) #12267: Snekku- hi @~Jann Yap this caused mysoft wrong ya, as should be 5.33
- Reqgarding this ticket, I had a conversation regarding the rounding issue I suspect this is related to this enquiry
... - 06:33 PM Datanory - SNEKKU Production Ticket(ST) #12267 (Ticket Resolved): Snekku- hi @~Jann Yap this caused mysoft wrong ya, as should be 5.33
- !WhatsApp%20Image%202024-07-19%20at%2013.39.45_f179ed40.jpg!
!WhatsApp%20Image%202024-07-19%20at%2013.40.12_56a5ad47... - 06:30 PM Datanory - GOLDCREST Production Ticket(ST) #12259: Goldcrest- Hi please check, why 302P/323 have 2 a/c
select c.created_date,c.created_by, c.updated_by,* from customer c where customer_code= '302P/323' order by c.creat...- 04:08 PM Datanory - GOLDCREST Production Ticket(ST) #12259 (Pending Client Feedback): Goldcrest- Hi please check, why 302P/323 have 2 a/c
- 04:08 PM Datanory - GOLDCREST Production Ticket(ST) #12259 (Support In Progress): Goldcrest- Hi please check, why 302P/323 have 2 a/c
- hi @~Suzanne as we check from our side , we found transactions for both customer outlets are made. Could you please ...
- 06:26 PM Datanory - NIBOU Production Ticket(ST) #12266: NIBOU - Error appeared and i cannot rechecked my photo for previous itenery
- As we check in latest trail enviroment The photo taking able to view no issue on the photo
Testing Findings
Tr... - 04:13 PM Datanory - NIBOU Production Ticket(ST) #12266 (Ticket Resolved): NIBOU - Error appeared and i cannot rechecked my photo for previous itenery
- !WhatsApp%20Image%202024-07-19%20at%2011.17.37_95e11539.jpg!
- 02:17 PM Datanory - SNEKKU Production Ticket(ST) #12261 (Escalated to Level 3): Snekku- hi @Azhar13 why SOMN3000540 unable approve?
- 02:14 PM Datanory - SNEKKU Production Ticket(ST) #12261 (Support In Progress): Snekku- hi @Azhar13 why SOMN3000540 unable approve?
- 11:59 AM Datanory - SNEKKU Production Ticket(ST) #12261: Snekku- hi @Azhar13 why SOMN3000540 unable approve?
- exec sp_executesql N' select d.[ord_dtl_id]
,d.[ord_hdr_id]
,d.... - 10:12 AM Datanory - SNEKKU Production Ticket(ST) #12261 (Ticket Resolved): Snekku- hi @Azhar13 why SOMN3000540 unable approve?
- https://app.clickup.com/t/86epvug22
18/07/2024
- 06:23 PM Datanory - KARA Production Ticket(ST) #12254: KARA - When check back the outlet before its pending and data thats save not there
- http://124.217.245.100:90/redmine/issues/12253--> this is similar case continuation accidently created duplicate ticket
- 02:23 PM Datanory - KARA Production Ticket(ST) #12254 (Ticket Resolved): KARA - When check back the outlet before its pending and data thats save not there
- !WhatsApp%20Image%202024-07-17%20at%2016.12.53_42b32554.jpg!
- 05:31 PM Datanory - GOLDCREST Production Ticket(ST) #12259: Goldcrest- Hi please check, why 302P/323 have 2 a/c
- https://app.clickup.com/t/86epvjv4y
- 05:29 PM Datanory - GOLDCREST Production Ticket(ST) #12259 (Ticket Resolved): Goldcrest- Hi please check, why 302P/323 have 2 a/c
- !WhatsApp%20Image%202024-07-18%20at%2017.24.28_d33c321a.jpg!
!WhatsApp%20Image%202024-07-18%20at%2017.25.29_c2021182... - 05:14 PM Datanory - KARA Production Ticket(ST) #12258: Kara- Hi good afternoon , saya sudah 2 kali nak ambik gambar pricetag then dia terus keluar ke page home , hampir siap then hilang kena ambil semulaa
- Already request to anydesk to further checking
- 05:13 PM Datanory - KARA Production Ticket(ST) #12258 (Ticket Resolved): Kara- Hi good afternoon , saya sudah 2 kali nak ambik gambar pricetag then dia terus keluar ke page home , hampir siap then hilang kena ambil semulaa
- 04:56 PM Datanory - SNEKKU Production Ticket(ST) #12257 (Ticket Resolved): Snekku- hi @~Jann Yap as per conversation just now, please help to change the collection number, thanks
- !WhatsApp%20Image%202024-07-18%20at%2012.11.19_e11a4ccd.jpg!
@Arif Ibrahim MCC can u assist on this? - 03:40 PM Datanory - SNEKKU Production Ticket(ST) #12200 (Ticket Resolved): Snekku- hi @~Jann Yap help to check user ME3, as she inform done clear data and download, but her collection numbering still jump
- 03:40 PM Datanory - SNEKKU 4.00 hours (Production Ticket(ST) #12200 (Ticket Resolved): Snekku- hi @~Jann Yap help to check user ME3, as she inform done clear data and download, but her collection numbering still jump)
- support and simulation
- 03:09 PM Datanory - KARA 0.50 hour (Production Ticket(ST) #12255 (Ticket Resolved): KARA- hi, saya dah check in and check out dua outlet, tapi dua dua outlet tu tak detect location.)
- support and simulation
- 03:09 PM Datanory - KARA Production Ticket(ST) #12255 (Pending Client Verification): KARA- hi, saya dah check in and check out dua outlet, tapi dua dua outlet tu tak detect location.
- 03:07 PM Datanory - KARA Production Ticket(ST) #12255 (Support In Progress): KARA- hi, saya dah check in and check out dua outlet, tapi dua dua outlet tu tak detect location.
- 02:31 PM Datanory - KARA Production Ticket(ST) #12255 (Ticket Resolved): KARA- hi, saya dah check in and check out dua outlet, tapi dua dua outlet tu tak detect location.
- !WhatsApp%20Image%202024-07-18%20at%2011.27.33_0fa6fca9.jpg!
- 02:20 PM Datanory - KARA Production Ticket(ST) #12253: KARA - Hi just now when in Watsons Shaftsbury, cant check in and check out bcs failed to get location
- Hi @~Hafyz Bukhary may i know which data that have been missing?
Is it happen only for this outlet ?
Yes this o... - 02:18 PM Datanory - KARA Production Ticket(ST) #12253 (Ticket Resolved): KARA - Hi just now when in Watsons Shaftsbury, cant check in and check out bcs failed to get location
- !WhatsApp%20Image%202024-07-17%20at%2016.12.52_366e5df6.jpg!
!WhatsApp%20Image%202024-07-17%20at%2016.12.53_be6296a1... - 12:36 PM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #12185 (Ticket Resolved): Snekku - Hi @Azhar13 Why here not include May invocie?)
- support and simulation
- 12:36 PM Datanory - SNEKKU Production Ticket(ST) #12185 (Ticket Resolved): Snekku - Hi @Azhar13 Why here not include May invocie?
- 09:36 AM Datanory - SNEKKU 5.00 hours (Production Ticket(ST) #12185 (Ticket Resolved): Snekku - Hi @Azhar13 Why here not include May invocie?)
- support and simulation
- 09:36 AM Datanory - SNEKKU Production Ticket(ST) #12185 (Pending Client Verification): Snekku - Hi @Azhar13 Why here not include May invocie?
- 12:30 PM Datanory - SNEKKU Production Ticket(ST) #12245 (Monitoring): Snekku- Hi @Azhar13 After download around 10min, the table disappear, tried 2 times already
- 12:30 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #12245 (Ticket Resolved): Snekku- Hi @Azhar13 After download around 10min, the table disappear, tried 2 times already)
- support and simulation
17/07/2024
- 05:55 PM Datanory - SNEKKU Production Ticket(ST) #12185: Snekku - Hi @Azhar13 Why here not include May invocie?
- As I checked shan you Patching process has to be done under mst_customer_aging_config aging from from 46--> 1
As t... - 05:46 PM Datanory - SNEKKU Production Ticket(ST) #12245 (Pending Client Feedback): Snekku- Hi @Azhar13 After download around 10min, the table disappear, tried 2 times already
- 05:46 PM Datanory - SNEKKU Production Ticket(ST) #12245 (Support In Progress): Snekku- Hi @Azhar13 After download around 10min, the table disappear, tried 2 times already
- 04:06 PM Datanory - SNEKKU Production Ticket(ST) #12245: Snekku- Hi @Azhar13 After download around 10min, the table disappear, tried 2 times already
- As we check from our side there is no issue all the app run smoothly without anu obsatacle
Already PM and had c... - 02:42 PM Datanory - SNEKKU Production Ticket(ST) #11779: SNEKKU - any update for photo unable upload issue? as MC7 upload shown this
- USER MS1
CUSTOMER 10814
Test Scenario 1
1) Edit customer Detail
2) insert photo
3) Upload the transact...
16/07/2024
- 06:36 PM Datanory - SNEKKU Production Ticket(ST) #12245: Snekku- Hi @Azhar13 After download around 10min, the table disappear, tried 2 times already
- select * from sync_mobile_token where token_id= '21931380-5CFD-4BB1-A4A7-BB934A43318B' order by created_date desc
... - 06:33 PM Datanory - SNEKKU Production Ticket(ST) #12245 (Ticket Resolved): Snekku- Hi @Azhar13 After download around 10min, the table disappear, tried 2 times already
- 06:31 PM Datanory - OROMEO Production Ticket(ST) #12239 (Escalated to Level 3): oromeo- internal storage still have error
- 06:31 PM Datanory - OROMEO 1.00 hour (Production Ticket(ST) #12239 (Ticket Resolved): oromeo- internal storage still have error)
- support and simulation
- 06:25 PM Datanory - OROMEO Production Ticket(ST) #12239 (Support In Progress): oromeo- internal storage still have error
- https://app.clickup.com/t/86epuz2me
- 05:29 PM Datanory - GOLDCREST Production Ticket(ST) #11901: GOLDCREST - MCJ 30/05/24 closing stocks different for 31/05/25 opening
- Testing Finding: Version 4.2.0-trail.2--> latest version
currently I was doing testing in latest trail environ... - 05:06 PM Datanory - SNEKKU Production Ticket(ST) #12244 (Escalated to Level 3): Snekku- Hi @Azhar13, why sometimes not capture the chosen date?
- 05:06 PM Datanory - SNEKKU 0.50 hour (Production Ticket(ST) #12244 (Ticket Resolved): Snekku- Hi @Azhar13, why sometimes not capture the chosen date?)
- Support and simulation
- 05:01 PM Datanory - SNEKKU Production Ticket(ST) #12244 (Support In Progress): Snekku- Hi @Azhar13, why sometimes not capture the chosen date?
- 05:00 PM Datanory - SNEKKU Production Ticket(ST) #12244 (Ticket Resolved): Snekku- Hi @Azhar13, why sometimes not capture the chosen date?
- 11:46 AM Datanory - DAILYFRESH Production Ticket(ST) #12126: Daily Fresh - Both invoice sales on dashboard different. Kindly advise
- Second Case Testing For Daily fresh
Used Goldcrest org to trail enviroment since the trail Daily fresh is not com... - 11:44 AM Datanory - SNEKKU Production Ticket(ST) #12185: Snekku - Hi @Azhar13 Why here not include May invocie?
- https://app.clickup.com/t/86eptadmw
- 09:30 AM Datanory - SNEKKU Production Ticket(ST) #12240 (Ticket Resolved): Snekku- hi @~Jann Yap CCMC5000006 help change to CCMC5000005, user not pending collection, thanks
- 09:20 AM Datanory - GOLDCREST Production Ticket(ST) #11940 (Ticket Resolved): Hi pls check, why stock 250ml Boboi boy lychee negative?
- For this ticket, since the previous related issue has been fixed and we were unable to replicate the issue, we will p...
- 09:20 AM Datanory - GOLDCREST 0.50 hour (Production Ticket(ST) #11940 (Ticket Resolved): Hi pls check, why stock 250ml Boboi boy lychee negative?)
- support and simulation
- 09:17 AM Datanory - DAILYFRESH 1.00 hour (Production Ticket(ST) #12007 (Ticket Resolved): Daily Fresh- Hi technical team. SEL07 cancel this invoice. I already said that cancel from handheld no need to stock in back cause is auto will stock in back unless if cancel using website. But user said, the bread not stock in.)
- support and simulation
- 09:17 AM Datanory - DAILYFRESH Production Ticket(ST) #12007 (Ticket Resolved): Daily Fresh- Hi technical team. SEL07 cancel this invoice. I already said that cancel from handheld no need to stock in back cause is auto will stock in back unless if cancel using website. But user said, the bread not stock in.
- As We check from our and monitor from our side the issue is not occur again
Hence case close. - 09:13 AM Datanory - SNEKKU 0.50 hour (Production Ticket(ST) #12078 (Ticket Resolved): Snekku - Hi @Azhar13 why not follow time sequence ya)
- support and simulation
- 09:13 AM Datanory - SNEKKU Production Ticket(ST) #12078 (Ticket Resolved): Snekku - Hi @Azhar13 why not follow time sequence ya
15/07/2024
- 06:54 PM Datanory - SNEKKU Production Ticket(ST) #11780: Snekku- Hi @Azhar13 why like this ya
- As we tested in the trial environment, a new promotion was created for this ticket. However, we found that the promot...
- 04:49 PM Datanory - OROMEO Production Ticket(ST) #12239: oromeo- internal storage still have error
- testing data
Org_id= Oromeo
User 200020
Customer Code: 3000/AE23
Test 1
Uploaded photo: photo taking module... - 04:10 PM Datanory - OROMEO Production Ticket(ST) #12239 (Ticket Resolved): oromeo- internal storage still have error
- !WhatsApp%20Image%202024-07-15%20at%2014.30.58_9ecfb47d.jpg!
- 04:08 PM Datanory - OROMEO Production Ticket(ST) #12238 (Ticket Resolved): OROMEO - these 2 SKUs not in lotus's list as well
- !WhatsApp%20Image%202024-07-15%20at%2014.54.52_b4880fff.jpg!
- 04:07 PM Datanory - OROMEO Production Ticket(ST) #12237 (Ticket Resolved): OROMEO - this user only show 3 outlets of 7-11
- [14:30, 15/07/2024] +60 12-323 6144: for user 120013
[14:30, 15/07/2024] +60 12-323 6144: this user only show 3 outl... - 03:12 PM Datanory - GOLDCREST Production Ticket(ST) #12049 (Ready for Verification): Goldfresh - Hi pls check, why is the problem coming back?
- testing data V4.14-Trial.0
Org_id : Goldcrest
User: MCJ
Invoice NO: INMCJ000034-240715
as on the tested t... - 02:52 PM Datanory - GOLDCREST Production Ticket(ST) #12147: GOLDCREST - why the EOD invoice sales amount no same?
- Currently in the trail environmnet
- 02:51 PM Datanory - GOLDCREST Production Ticket(ST) #12147: GOLDCREST - why the EOD invoice sales amount no same?
- Testing Finding In trail v4.1.4-Trial.0
Org_id= 'Goldcrest'
User: WWV
Product_code
'10-RCP-5'
250-BC01
... - 12:09 PM Datanory - SUNTORY Production Ticket(ST) #12227 (Ticket Resolved): Suntory - HI team, user report duplicate SO no again
- also i recheck the issue list please update the action items and target fix date for the Pending items, for the last ...
- 12:00 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #12078 (Ticket Resolved): Snekku - Hi @Azhar13 why not follow time sequence ya)
- support and simulation
- 12:00 PM Datanory - SNEKKU Production Ticket(ST) #12078 (Pending Client Verification): Snekku - Hi @Azhar13 why not follow time sequence ya
- 09:15 AM Datanory - NIBOU 1.00 hour (Production Ticket(ST) #11985 (Ticket Resolved): NIBOU - Stock count history report keep on loading and no details show out)
- support and simulation
- 09:15 AM Datanory - NIBOU Production Ticket(ST) #11985 (Ticket Resolved): NIBOU - Stock count history report keep on loading and no details show out
12/07/2024
- 06:42 PM Datanory - GOLDCREST Production Ticket(ST) #12158: Goldcrest- may i know INWWV000005-240130 why suddenly appear? this invoice appear since today
- hi arif
This ticket need to follow up since then the ticket already closed. Today I al ready follow up with cust... - 03:05 PM Datanory - GOLDCREST Production Ticket(ST) #12158: Goldcrest- may i know INWWV000005-240130 why suddenly appear? this invoice appear since today
- !WhatsApp%20Image%202024-07-12%20at%2011.45.33_7da9480a.jpg!
Customer was claimed the cancelled invoice appears ... - 09:21 AM Datanory - GOLDCREST Production Ticket(ST) #12158: Goldcrest- may i know INWWV000005-240130 why suddenly appear? this invoice appear since today
- already asked to customer either these collection are valid or not since these collection is in pending status, Hence...
- 06:29 PM Datanory - SUNTORY 0.50 hour (Production Ticket(ST) #12224 (Ticket Resolved): Suntory- SR03 TAB no product list show after clear and download data)
- support and simulation
- 06:29 PM Datanory - SUNTORY Production Ticket(ST) #12224 (Ticket Resolved): Suntory- SR03 TAB no product list show after clear and download data
- 06:27 PM Datanory - SUNTORY Production Ticket(ST) #12224 (Support In Progress): Suntory- SR03 TAB no product list show after clear and download data
- 06:27 PM Datanory - SUNTORY Production Ticket(ST) #12224 (Ticket Resolved): Suntory- SR03 TAB no product list show after clear and download data
- !WhatsApp%20Image%202024-07-12%20at%2016.53.28_14ad2faf.jpg!
- 06:24 PM Datanory - SNEKKU Production Ticket(ST) #12200: Snekku- hi @~Jann Yap help to check user ME3, as she inform done clear data and download, but her collection numbering still jump
- jann, u got any method can check whether user got clear data?
we checked based on their uploaded database
pleas... - 02:58 PM Datanory - SNEKKU Production Ticket(ST) #12200 (Pending Client Verification): Snekku- hi @~Jann Yap help to check user ME3, as she inform done clear data and download, but her collection numbering still jump
- As we check with miss jann we notice that the user has not clear the data
- 02:58 PM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #12200 (Ticket Resolved): Snekku- hi @~Jann Yap help to check user ME3, as she inform done clear data and download, but her collection numbering still jump)
- support and simulation
- 02:55 PM Datanory - SNEKKU Production Ticket(ST) #12200 (Support In Progress): Snekku- hi @~Jann Yap help to check user ME3, as she inform done clear data and download, but her collection numbering still jump
- 06:05 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #12189 (Ticket Resolved): Snekku-Hi @Azhar13 Why got negative)
- Support and simulation
- 06:05 PM Datanory - SNEKKU Production Ticket(ST) #12189 (Ticket Resolved): Snekku-Hi @Azhar13 Why got negative
- 06:02 PM Datanory - SNEKKU Production Ticket(ST) #12189 (Support In Progress): Snekku-Hi @Azhar13 Why got negative
- 09:17 AM Datanory - SNEKKU Production Ticket(ST) #12189: Snekku-Hi @Azhar13 Why got negative
- this ticket already pathched sign the credit note is overpaid
select * from customer where customer_id= '766DFF7E5... - 06:01 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #12222 (Ticket Resolved): Snekku - hi @Azhar13 , CCME2000065 why cannot amend ya? as user wrong key in amount received should be 1817.64 instead of 1817.04)
- support and simulation
- 06:01 PM Datanory - SNEKKU Production Ticket(ST) #12222 (Ticket Resolved): Snekku - hi @Azhar13 , CCME2000065 why cannot amend ya? as user wrong key in amount received should be 1817.64 instead of 1817.04
- 04:10 PM Datanory - SNEKKU Production Ticket(ST) #12222 (Pending Client Verification): Snekku - hi @Azhar13 , CCME2000065 why cannot amend ya? as user wrong key in amount received should be 1817.64 instead of 1817.04
- 04:10 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #12222 (Ticket Resolved): Snekku - hi @Azhar13 , CCME2000065 why cannot amend ya? as user wrong key in amount received should be 1817.64 instead of 1817.04)
- support and simulation
- 03:36 PM Datanory - SNEKKU Production Ticket(ST) #12222 (Support In Progress): Snekku - hi @Azhar13 , CCME2000065 why cannot amend ya? as user wrong key in amount received should be 1817.64 instead of 1817.04
- 02:52 PM Datanory - SNEKKU Production Ticket(ST) #12222 (Ticket Resolved): Snekku - hi @Azhar13 , CCME2000065 why cannot amend ya? as user wrong key in amount received should be 1817.64 instead of 1817.04
- !WhatsApp%20Image%202024-07-12%20at%2009.56.36_4e82fdcf.jpg!
- 03:34 PM Datanory - GOLDCREST Production Ticket(ST) #11940 (Pending Client Verification): Hi pls check, why stock 250ml Boboi boy lychee negative?
- https://app.clickup.com/t/9018039480/TK-708
- 03:34 PM Datanory - SNEKKU Production Ticket(ST) #12010: Snekku- Hi @Azhar13 Why in24/012643 invoice history empty?
- Clickup
hi @Shu Ern ,
I performed the simulation on the trial version (Latest) and pointed it to the productio... - 03:12 PM Datanory - SNEKKU Production Ticket(ST) #12078: Snekku - Hi @Azhar13 why not follow time sequence ya
- !WhatsApp%20Image%202024-07-12%20at%2015.13.45_e438863a.jpg!
- 03:06 PM Datanory - DAILYFRESH Production Ticket(ST) #12126: Daily Fresh - Both invoice sales on dashboard different. Kindly advise
- Click up Status: trial
Have to do testing on this - 03:03 PM Datanory - GOLDCREST Production Ticket(ST) #12143: goldcrest- Hi please check, why is this showing mobile, what is happen underline?
- Technical team Reply based on the click up : Temporary workaround: patch the data and mobile to redownload, Check if...
- 09:20 AM Datanory - GOLDCREST Production Ticket(ST) #12143: goldcrest- Hi please check, why is this showing mobile, what is happen underline?
- already asked to customer either these collection are valid or not since these collection is in pending status, Hence...
- 12:30 PM Datanory - GOLDCREST Production Ticket(ST) #12038: GOLDCREST - user BRY do van goods request 1 times only, back end shown 3 items
- --> done testing
User: JNM
assigned to all brannch
https://www.datanory.com.my:8080/DMS_EcoSystem_TRIAL/Mem... - 09:23 AM Datanory - SNEKKU Production Ticket(ST) #11779 (Support In Progress): SNEKKU - any update for photo unable upload issue? as MC7 upload shown this
- 09:23 AM Datanory - SNEKKU Production Ticket(ST) #11779: SNEKKU - any update for photo unable upload issue? as MC7 upload shown this
- as in the click up they could not
As given the replication test, no issue found at developer side.
Have to re...
11/07/2024
- 05:50 PM Datanory - SNEKKU Production Ticket(ST) #12200: Snekku- hi @~Jann Yap help to check user ME3, as she inform done clear data and download, but her collection numbering still jump
- select * from sync_mobile_token where login_id= 'me3' order by created_date desc--> i notice that user still use the...
- 12:01 PM Datanory - SNEKKU Production Ticket(ST) #12200 (Ticket Resolved): Snekku- hi @~Jann Yap help to check user ME3, as she inform done clear data and download, but her collection numbering still jump
- !WhatsApp%20Image%202024-07-11%20at%2009.42.10_133932dc.jpg!
10/07/2024
- 06:07 PM Datanory - SNEKKU Production Ticket(ST) #12189: Snekku-Hi @Azhar13 Why got negative
- select updated_by,created_by,* from txn_invoice_history_header where invoice_id='EC4BCC3BC42D432A849E1EB58A61AD63'
s... - 02:35 PM Datanory - GOLDCREST Production Ticket(ST) #12016 (Ticket Resolved): Goldcrest- Hi pls check, this is MCJ route planning but WWX showing in MCJ route plan
- 02:35 PM Datanory - GOLDCREST 2.00 hours (Production Ticket(ST) #12016 (Ticket Resolved): Goldcrest- Hi pls check, this is MCJ route planning but WWX showing in MCJ route plan)
- support and simulation
- 02:34 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #12016 (Ticket Resolved): Goldcrest- Hi pls check, this is MCJ route planning but WWX showing in MCJ route plan)
- support and simulation
- 02:26 PM Datanory - GOLDCREST 2.00 hours (Production Ticket(ST) #12049 (Ticket Resolved): Goldfresh - Hi pls check, why is the problem coming back?)
- support and simulation
- 02:26 PM Datanory - GOLDCREST Production Ticket(ST) #12049 (Escalated to Level 3): Goldfresh - Hi pls check, why is the problem coming back?
- https://app.clickup.com/t/86eptfwzx
Goldcrest has raised an escalation regarding an incorrect calculation in the w... - 11:05 AM Datanory - SNEKKU Production Ticket(ST) #12188 (Ticket Resolved): Snekku- Hi @Azhar13 5j034 why unable key in ya
- 11:05 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #12188 (Ticket Resolved): Snekku- Hi @Azhar13 5j034 why unable key in ya)
- support and simulation
- 10:42 AM Datanory - SNEKKU Production Ticket(ST) #12188 (Pending Client Feedback): Snekku- Hi @Azhar13 5j034 why unable key in ya
- hi @~Leewei As we check with our team, the user entered a collection type of cheque for the amount of 18,932.16 and ...
- 10:42 AM Datanory - SNEKKU Production Ticket(ST) #12188 (Support In Progress): Snekku- Hi @Azhar13 5j034 why unable key in ya
- 09:25 AM Datanory - NIBOU 1.00 hour (Production Ticket(ST) #11985 (Ticket Resolved): NIBOU - Stock count history report keep on loading and no details show out)
- support and stimulation
- 09:25 AM Datanory - NIBOU Production Ticket(ST) #11985 (Pending Client Verification): NIBOU - Stock count history report keep on loading and no details show out
- 09:16 AM Datanory - SNEKKU Production Ticket(ST) #11977 (Ticket Resolved): Snekku- Display collection amount ( exclude the Credit Note amount)
- 09:16 AM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11977 (Ticket Resolved): Snekku- Display collection amount ( exclude the Credit Note amount))
- support and simulation
- 09:15 AM Datanory - SUNTORY Production Ticket(ST) #12194 (Ticket Resolved): KYMMSENG - item with discount percentage but no discount value
- !WhatsApp%20Image%202024-07-09%20at%2012.28.34_492d1b6b.jpg!
09/07/2024
- 07:07 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11977 (Ticket Resolved): Snekku- Display collection amount ( exclude the Credit Note amount))
- support and simulation
- 07:07 PM Datanory - SNEKKU Production Ticket(ST) #11977 (Pending Client Verification): Snekku- Display collection amount ( exclude the Credit Note amount)
- 06:50 PM Datanory - SNEKKU Production Ticket(ST) #11977: Snekku- Display collection amount ( exclude the Credit Note amount)
- https://app.clickup.com/t/9018039480/TK-66
As I checked with shu ern Miss jann created new click up on this issue ... - 06:48 PM Datanory - SNEKKU Production Ticket(ST) #12185 (Escalated to Level 3): Snekku - Hi @Azhar13 Why here not include May invocie?
- 06:28 PM Datanory - SNEKKU Production Ticket(ST) #12185: Snekku - Hi @Azhar13 Why here not include May invocie?
Exec sp_sync_download_invoice '1','','10000','62FC1A0E-C268-4703-9919-FFE85AA9BDED','N'-- admin on behalf MS3
...- 01:37 PM Datanory - SNEKKU Production Ticket(ST) #12185 (Support In Progress): Snekku - Hi @Azhar13 Why here not include May invocie?
- 12:24 PM Datanory - SNEKKU Production Ticket(ST) #12185 (Ticket Resolved): Snekku - Hi @Azhar13 Why here not include May invocie?
- !WhatsApp%20Image%202024-07-09%20at%2007.56.02_1c6605ba.jpg!
!WhatsApp%20Image%202024-07-09%20at%2007.56.39_0f980d8c... - 05:53 PM Datanory - SNEKKU Production Ticket(ST) #12189: Snekku-Hi @Azhar13 Why got negative
- have to patch collection header in the actual
by default fixed in the version .5
have to insert in the Doc_no... - 05:44 PM Datanory - SNEKKU Production Ticket(ST) #12189 (Ticket Resolved): Snekku-Hi @Azhar13 Why got negative
- 05:40 PM Datanory - SNEKKU Production Ticket(ST) #12188 (Ticket Resolved): Snekku- Hi @Azhar13 5j034 why unable key in ya
- !WhatsApp%20Image%202024-07-09%20at%2012.57.08_ee409785.jpg!
!WhatsApp%20Image%202024-07-09%20at%2012.56.52_bfa9d621... - 01:43 PM Datanory - SNEKKU Production Ticket(ST) #12182: Snekku-Hi @Azhar13 please help to amend CCME1000039, acc missed out, thanks
- [[]]
- 10:04 AM Datanory - SNEKKU Production Ticket(ST) #12182 (Ticket Resolved): Snekku-Hi @Azhar13 please help to amend CCME1000039, acc missed out, thanks
- 01:42 PM Datanory - SNEKKU Production Ticket(ST) #11995 (Ticket Resolved): Snekku - hi @Azhar13 jump collection number again CCMC9000018 / 20 CCME5000008 / 10 CCMN5000036 / 38
- 01:42 PM Datanory - SNEKKU 3.00 hours (Production Ticket(ST) #11995 (Ticket Resolved): Snekku - hi @Azhar13 jump collection number again CCMC9000018 / 20 CCME5000008 / 10 CCMN5000036 / 38)
- support and simulation
- 01:39 PM Datanory - DAILYFRESH Production Ticket(ST) #12183 (Ticket Resolved): DailyFresh- Morning technical team. AST08 have issue with their stock. The stock for cream coco is negative even already top up the stock. Kindly advice.
- 01:39 PM Datanory - DAILYFRESH 0.50 hour (Production Ticket(ST) #12183 (Ticket Resolved): DailyFresh- Morning technical team. AST08 have issue with their stock. The stock for cream coco is negative even already top up the stock. Kindly advice.)
- support and simulation
- 01:36 PM Datanory - DAILYFRESH Production Ticket(ST) #12183 (Support In Progress): DailyFresh- Morning technical team. AST08 have issue with their stock. The stock for cream coco is negative even already top up the stock. Kindly advice.
- 10:07 AM Datanory - DAILYFRESH Production Ticket(ST) #12183 (Ticket Resolved): DailyFresh- Morning technical team. AST08 have issue with their stock. The stock for cream coco is negative even already top up the stock. Kindly advice.
- !WhatsApp%20Image%202024-07-09%20at%2008.43.12_b86e3fd2.jpg!
- 09:35 AM Datanory - SUNTORY Production Ticket(ST) #12181 (Ticket Resolved): Suntory- @~Cris Neoh pls help to check about this, all customer setting is correct.
- !WhatsApp%20Image%202024-07-08%20at%2023.04.26_76558ef4.jpg!
!WhatsApp%20Image%202024-07-08%20at%2023.04.02_4ff2b62d... - 09:32 AM Datanory - GOLDCREST 2.00 hours (Production Ticket(ST) #12127 (Ticket Resolved): Goldcrest-Hi, can help to check why route summary for BRY shown no data to display?)
- support and simulation
- 09:32 AM Datanory - GOLDCREST Production Ticket(ST) #12127 (Ticket Resolved): Goldcrest-Hi, can help to check why route summary for BRY shown no data to display?
- 09:30 AM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #12127 (Ticket Resolved): Goldcrest-Hi, can help to check why route summary for BRY shown no data to display?)
- support and simulation
- 09:29 AM Datanory - DAILYFRESH Production Ticket(ST) #12146 (Ticket Resolved): DailyFresh- I have another issue. attached is the missed call report for 29/6
- 09:29 AM Datanory - DAILYFRESH 4.00 hours (Production Ticket(ST) #12146 (Ticket Resolved): DailyFresh- I have another issue. attached is the missed call report for 29/6)
- support and simulation
- 09:26 AM Datanory - DAILYFRESH Production Ticket(ST) #12146 (Support In Progress): DailyFresh- I have another issue. attached is the missed call report for 29/6
- 09:25 AM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #12016 (Ticket Resolved): Goldcrest- Hi pls check, this is MCJ route planning but WWX showing in MCJ route plan)
- support and simulation
- 09:24 AM Datanory - GOLDCREST Production Ticket(ST) #12132 (Ticket Resolved): Goldcrest- Hi please check
- 09:24 AM Datanory - GOLDCREST 2.00 hours (Production Ticket(ST) #12132 (Ticket Resolved): Goldcrest- Hi please check)
- support and simulation
05/07/2024
- 06:16 PM Datanory - DAILYFRESH 3.00 hours (Production Ticket(ST) #11839 (Ticket Resolved): DailyFresh- D,putra & warisan infak dlm hh ada 2 buang 1 ok)
- support and simulation
- 06:16 PM Datanory - DAILYFRESH Production Ticket(ST) #11839 (Ticket Resolved): DailyFresh- D,putra & warisan infak dlm hh ada 2 buang 1 ok
- 06:13 PM Datanory - DAILYFRESH Production Ticket(ST) #11839 (Pending Client Verification): DailyFresh- D,putra & warisan infak dlm hh ada 2 buang 1 ok
- 06:11 PM Datanory - SNEKKU Production Ticket(ST) #12078: Snekku - Hi @Azhar13 why not follow time sequence ya
- Click up status : trail need to do testing from my side
- 06:09 PM Datanory - GOLDCREST Production Ticket(ST) #12143: goldcrest- Hi please check, why is this showing mobile, what is happen underline?
--IN/KL/2309/018--
-- customer
select * from customer where customer_code like'%305a/005%'
-- customer to user r...- 05:30 PM Datanory - DAILYFRESH Production Ticket(ST) #12126 (Support In Progress): Daily Fresh - Both invoice sales on dashboard different. Kindly advise
- 04:48 PM Datanory - DAILYFRESH Production Ticket(ST) #12126: Daily Fresh - Both invoice sales on dashboard different. Kindly advise
-- -My findings
-- Hi arif as I check from our side I notice that the invoice and credit note has been cancelled o...- 05:29 PM Datanory - GOLDCREST Production Ticket(ST) #12158 (Support In Progress): Goldcrest- may i know INWWV000005-240130 why suddenly appear? this invoice appear since today
- 05:28 PM Datanory - GOLDCREST Production Ticket(ST) #12158: Goldcrest- may i know INWWV000005-240130 why suddenly appear? this invoice appear since today
- cancelled invoice
--> INWWV000001-231213
-->INWWV000002-231214
-->INWWV000003-231214
-- DELETED INVOICE (acco... - 01:04 PM Datanory - GOLDCREST Production Ticket(ST) #12158: Goldcrest- may i know INWWV000005-240130 why suddenly appear? this invoice appear since today
- i Have attached the script to retreive the collection and invoice for WWV user
- 01:03 PM Datanory - GOLDCREST Production Ticket(ST) #12158 (Pending Client Feedback): Goldcrest- may i know INWWV000005-240130 why suddenly appear? this invoice appear since today
- hi arif Already attached the missing invoice and collection in the collection here.
have to wait verification vfrom ... - 12:59 PM Datanory - GOLDCREST Production Ticket(ST) #12158 (Support In Progress): Goldcrest- may i know INWWV000005-240130 why suddenly appear? this invoice appear since today
- 02:25 PM Datanory - GOLDCREST Production Ticket(ST) #11882 (Ticket Resolved): GOLDCREST - Hi pls check, double inv no in mobile
- 02:25 PM Datanory - GOLDCREST 4.00 hours (Production Ticket(ST) #11882 (Ticket Resolved): GOLDCREST - Hi pls check, double inv no in mobile)
- support and simulation
- 01:09 PM Datanory - GOLDCREST Production Ticket(ST) #12150 (Ticket Resolved): Goldcrest- Hi, collection for 301U/008 didn't reflect to datanory and autocount
- 01:09 PM Datanory - GOLDCREST 4.00 hours (Production Ticket(ST) #12150 (Ticket Resolved): Goldcrest- Hi, collection for 301U/008 didn't reflect to datanory and autocount)
- support and simulation
- 01:07 PM Datanory - GOLDCREST Production Ticket(ST) #12150 (Support In Progress): Goldcrest- Hi, collection for 301U/008 didn't reflect to datanory and autocount
04/07/2024
- 06:02 PM Datanory - GOLDCREST Production Ticket(ST) #12132 (Pending Client Verification): Goldcrest- Hi please check
- 06:02 PM Datanory - GOLDCREST 5.00 hours (Production Ticket(ST) #12132 (Ticket Resolved): Goldcrest- Hi please check)
- support and simulation
- 03:17 PM Datanory - GOLDCREST Production Ticket(ST) #12158: Goldcrest- may i know INWWV000005-240130 why suddenly appear? this invoice appear since today
- to do:
1) list down the txn not belong to user
2) check these transaction status
3) confirm with custom... - 01:50 PM Datanory - GOLDCREST Production Ticket(ST) #12158: Goldcrest- may i know INWWV000005-240130 why suddenly appear? this invoice appear since today
Invoice-INWWV000005-240130 This invoice was not at autocount and but in datanory side the syncdate was null this is...- 12:11 PM Datanory - GOLDCREST Production Ticket(ST) #12158 (Ticket Resolved): Goldcrest- may i know INWWV000005-240130 why suddenly appear? this invoice appear since today
- Hi, pls check, WWV started use mobile app in 18/06/2024, salesman issue invoice and collection no start to INWWV00000...
- 01:53 PM Datanory - GOLDCREST Production Ticket(ST) #12143 (Support In Progress): goldcrest- Hi please check, why is this showing mobile, what is happen underline?
- Hi, pls check, WWX started use mobile app in Feb 2024, how come this invoice and CN in mobile app? This issue showing...
- 09:04 AM Datanory - SNEKKU Production Ticket(ST) #12010: Snekku- Hi @Azhar13 Why in24/012643 invoice history empty?
- I perform the simulation on trial(Latest) and point to production server
The download time is less than 10 minutes...
03/07/2024
- 06:19 PM Datanory - GOLDCREST Production Ticket(ST) #12150: Goldcrest- Hi, collection for 301U/008 didn't reflect to datanory and autocount
- select * from integration_error_log where process_id= 'a165b581-ec73-40da-b61e-aeaff34d4c9d'
select * from di_mobi... - 12:12 PM Datanory - GOLDCREST Production Ticket(ST) #12150 (Ticket Resolved): Goldcrest- Hi, collection for 301U/008 didn't reflect to datanory and autocount
- !WhatsApp%20Image%202024-07-03%20at%2010.21.32_6b4fa914.jpg!
- 02:24 PM Datanory - GOLDCREST Production Ticket(ST) #12132: Goldcrest- Hi please check
- this salesman created new customer with different customer code --> he do the transaction and upload --> in the datab...
- 09:59 AM Datanory - GOLDCREST Production Ticket(ST) #12132: Goldcrest- Hi please check
- select * from member where member_id= '2c9e40b5f5904775b71192b8fd8b71ad'--mcj
select * from member where member_id= ... - 02:10 PM Datanory - DAILYFRESH Production Ticket(ST) #12126 (Pending Client Feedback): Daily Fresh - Both invoice sales on dashboard different. Kindly advise
- -- Azhar
declare @dt datetime ='2024-06-28 06:34:00'
CREATE TABLE #temp_table(
action [varchar](50) NULL, -... - 10:56 AM Datanory - DAILYFRESH Production Ticket(ST) #12126 (Escalate to 2nd Level Support): Daily Fresh - Both invoice sales on dashboard different. Kindly advise
- 10:53 AM Datanory - DAILYFRESH Production Ticket(ST) #12126: Daily Fresh - Both invoice sales on dashboard different. Kindly advise
- hi Afiq need your help on this ticket.
This is the finding :
this logic is stored in the sp_sync_download_user_sal... - 12:22 PM Datanory - GOLDCREST Production Ticket(ST) #12143 (Pending Client Feedback): goldcrest- Hi please check, why is this showing mobile, what is happen underline?
- Already asked the customer What is the main concern regarding this escalation.
Waiting to customer to give feedback
- 12:21 PM Datanory - GOLDCREST Production Ticket(ST) #12143 (Support In Progress): goldcrest- Hi please check, why is this showing mobile, what is happen underline?
- 11:19 AM Datanory - GOLDCREST Production Ticket(ST) #12143: goldcrest- Hi please check, why is this showing mobile, what is happen underline?
- !WhatsApp%20Image%202024-07-02%20at%2009.19.06_29016617.jpg!
- 11:01 AM Datanory - GOLDCREST Production Ticket(ST) #12147: GOLDCREST - why the EOD invoice sales amount no same?
- !WhatsApp%20Image%202024-07-02%20at%2016.00.19_da21ebb9.jpg!
- 09:18 AM Datanory - GOLDCREST 2.00 hours (Production Ticket(ST) #12127 (Ticket Resolved): Goldcrest-Hi, can help to check why route summary for BRY shown no data to display?)
- support and simulation
- 09:18 AM Datanory - GOLDCREST Production Ticket(ST) #12127 (Pending Client Verification): Goldcrest-Hi, can help to check why route summary for BRY shown no data to display?
- 08:57 AM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #12024 (Ticket Resolved): Snekku- Hi @Azhar13 5L060 got CN in mysoft, but apps empty, please assist as salesman need issue collection, thanks)
- support and simulation
- 08:57 AM Datanory - SNEKKU Production Ticket(ST) #12024 (Ticket Resolved): Snekku- Hi @Azhar13 5L060 got CN in mysoft, but apps empty, please assist as salesman need issue collection, thanks
02/07/2024
- 06:36 PM Datanory - GOLDCREST Production Ticket(ST) #12132 (Support In Progress): Goldcrest- Hi please check
- 03:52 PM Datanory - GOLDCREST Production Ticket(ST) #12132: Goldcrest- Hi please check
- As I checked in the DMS database and Mobile database there are 15 transaction that is made on 28 of june. We notice t...
- 06:34 PM Datanory - GOLDCREST Production Ticket(ST) #12147 (Ticket Resolved): GOLDCREST - why the EOD invoice sales amount no same?
- 06:23 PM Datanory - DAILYFRESH Production Ticket(ST) #12146: DailyFresh- I have another issue. attached is the missed call report for 29/6
- Create a new planned route on July 2nd for the next day, July 3rd.
On July 3rd, check if the missed call report is r... - 06:18 PM Datanory - DAILYFRESH Production Ticket(ST) #12146 (Ticket Resolved): DailyFresh- I have another issue. attached is the missed call report for 29/6
Filtered to PRK03, 05, 08 missed calls
screenshot from user device show no missed calls- 06:14 PM Datanory - GOLDCREST 0.50 hour (Production Ticket(ST) #12016 (Ticket Resolved): Goldcrest- Hi pls check, this is MCJ route planning but WWX showing in MCJ route plan)
- support and simulation
- 06:14 PM Datanory - GOLDCREST Production Ticket(ST) #12016 (Pending Client Verification): Goldcrest- Hi pls check, this is MCJ route planning but WWX showing in MCJ route plan
- As I check with technical team this is due to technical issue
- 05:42 PM Datanory - SNEKKU Production Ticket(ST) #11779: SNEKKU - any update for photo unable upload issue? as MC7 upload shown this
- As I checked with tehnical team, this ticket is still in progress and as it will release on mid of july
- 10:03 AM Datanory - SNEKKU Production Ticket(ST) #11779: SNEKKU - any update for photo unable upload issue? as MC7 upload shown this
- Click up status--> In progress
- 05:39 PM Datanory - GOLDCREST Production Ticket(ST) #12131 (Ticket Resolved): Goldcrest-Hi please check WWV 27/06/24 collection didn't reflect to autocount CCWWV000125-240627
- 05:39 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #12131 (Ticket Resolved): Goldcrest-Hi please check WWV 27/06/24 collection didn't reflect to autocount CCWWV000125-240627)
- support and simulation
- 05:37 PM Datanory - GOLDCREST Production Ticket(ST) #12131 (Support In Progress): Goldcrest-Hi please check WWV 27/06/24 collection didn't reflect to autocount CCWWV000125-240627
- 04:02 PM Datanory - GOLDCREST Production Ticket(ST) #12131: Goldcrest-Hi please check WWV 27/06/24 collection didn't reflect to autocount CCWWV000125-240627
- select sync_date,created_date,updated_by,* from txn_mobile_collection_header where col_no= 'CCWWV000125-240627'
se... - 04:05 PM Datanory - GOLDCREST Production Ticket(ST) #12143 (Ticket Resolved): goldcrest- Hi please check, why is this showing mobile, what is happen underline?
- !WhatsApp%20Image%202024-07-02%20at%2009.18.56_6943260c.jpg!
!WhatsApp%20Image%202024-07-02%20at%2009.18.56_b07bb11d... - 03:56 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #12049 (Ticket Resolved): Goldfresh - Hi pls check, why is the problem coming back?)
- support and simulation
- 03:56 PM Datanory - GOLDCREST Production Ticket(ST) #12049 (Pending Client Verification): Goldfresh - Hi pls check, why is the problem coming back?
- 02:01 PM Datanory - GOLDCREST Production Ticket(ST) #12040 (Pending Client Verification): Goldcrest- Hi pls check, inmcj000299-240517 already cancel, but mobile showing
- 02:01 PM Datanory - GOLDCREST 2.00 hours (Production Ticket(ST) #12040 (Ticket Resolved): Goldcrest- Hi pls check, inmcj000299-240517 already cancel, but mobile showing)
- support and simulation
- 12:01 PM Datanory - DAILYFRESH Production Ticket(ST) #12007 (Monitoring): Daily Fresh- Hi technical team. SEL07 cancel this invoice. I already said that cancel from handheld no need to stock in back cause is auto will stock in back unless if cancel using website. But user said, the bread not stock in.
- 09:52 AM Datanory - DAILYFRESH Production Ticket(ST) #12007: Daily Fresh- Hi technical team. SEL07 cancel this invoice. I already said that cancel from handheld no need to stock in back cause is auto will stock in back unless if cancel using website. But user said, the bread not stock in.
- As I check with technical team feedback
Technical team will put this issue in the watchlist since the issue could ... - 11:47 AM Datanory - SNEKKU Production Ticket(ST) #11685 (Ticket Resolved): SNEKKU - Hi @Azhar13 Unable upload photo, please assist
- 11:47 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11685 (Ticket Resolved): SNEKKU - Hi @Azhar13 Unable upload photo, please assist)
- support and simulation
- 11:38 AM Datanory - SUNTORY 1.00 hour (Production Ticket(ST) #12085 (Ticket Resolved): Suntory- Missing INV in detail)
- support
- 11:38 AM Datanory - SUNTORY Production Ticket(ST) #12085 (Ticket Resolved): Suntory- Missing INV in detail
- 09:55 AM Datanory - SUNTORY Production Ticket(ST) #12085 (Support In Progress): Suntory- Missing INV in detail
- 11:27 AM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #12008 (Ticket Resolved): GOLDCREST - Hi Azhar pls check for me, why different)
- support and simulation
- 11:27 AM Datanory - GOLDCREST Production Ticket(ST) #12008 (Ticket Resolved): GOLDCREST - Hi Azhar pls check for me, why different
- 11:26 AM Datanory - GOLDCREST Production Ticket(ST) #12008 (Support In Progress): GOLDCREST - Hi Azhar pls check for me, why different
- 10:20 AM Datanory - SNEKKU Production Ticket(ST) #12078: Snekku - Hi @Azhar13 why not follow time sequence ya
- Fixes done by : 5/7/2024
- 10:08 AM Datanory - SNEKKU Production Ticket(ST) #12086 (Ticket Resolved): Snekku- hi @Azhar13 why unpaid is 0, caused this collection unable approve
- 10:08 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #12086 (Ticket Resolved): Snekku- hi @Azhar13 why unpaid is 0, caused this collection unable approve)
- support and simulation
- 10:01 AM Datanory - GOLDCREST Production Ticket(ST) #12127 (Escalated to Level 3): Goldcrest-Hi, can help to check why route summary for BRY shown no data to display?
- 10:00 AM Datanory - GOLDCREST Production Ticket(ST) #12127 (Support In Progress): Goldcrest-Hi, can help to check why route summary for BRY shown no data to display?
- 09:59 AM Datanory - GOLDCREST Production Ticket(ST) #12127: Goldcrest-Hi, can help to check why route summary for BRY shown no data to display?
- https://app.clickup.com/t/9018039480/TK-606
- 09:58 AM Datanory - SNEKKU Production Ticket(ST) #12041 (Ticket Resolved): Snekku- hi @Azhar13 ms7 inform again unable check in
- 09:58 AM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #12041 (Ticket Resolved): Snekku- hi @Azhar13 ms7 inform again unable check in)
- support and simulation
- 09:57 AM Datanory - SNEKKU Production Ticket(ST) #12088 (Ticket Resolved): Snekku - hi @Azhar13 5P024 not location
- 09:57 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #12088 (Ticket Resolved): Snekku - hi @Azhar13 5P024 not location)
- support and simulation
- 09:54 AM Datanory - SNEKKU Production Ticket(ST) #11780: Snekku- Hi @Azhar13 why like this ya
- Click up status in trail
- 09:48 AM Datanory - DAILYFRESH Production Ticket(ST) #11839: DailyFresh- D,putra & warisan infak dlm hh ada 2 buang 1 ok
- Testing Has to be done on this
Steps need to do
-- Create plan route with duplicate customer outlet
Expected re... - 09:45 AM Datanory - SNEKKU Production Ticket(ST) #11995 (Pending Client Verification): Snekku - hi @Azhar13 jump collection number again CCMC9000018 / 20 CCME5000008 / 10 CCMN5000036 / 38
- 09:44 AM Datanory - DAILYFRESH Production Ticket(ST) #12126 (Support In Progress): Daily Fresh - Both invoice sales on dashboard different. Kindly advise
- 09:31 AM Datanory - DAILYFRESH Production Ticket(ST) #12125 (Ticket Resolved): DailyFresh- The above are the 4 invoices for 28/6
- 09:31 AM Datanory - DAILYFRESH 1.00 hour (Production Ticket(ST) #12125 (Ticket Resolved): DailyFresh- The above are the 4 invoices for 28/6)
- support and simulation
- 09:30 AM Datanory - DAILYFRESH 1.00 hour (Production Ticket(ST) #12125 (Ticket Resolved): DailyFresh- The above are the 4 invoices for 28/6)
- support and simulation
- 09:29 AM Datanory - DAILYFRESH Production Ticket(ST) #12119 (Ticket Resolved): DAILYFRESH - He managed to lock in but EOD show no transaction
- 09:29 AM Datanory - DAILYFRESH 1.00 hour (Production Ticket(ST) #12119 (Ticket Resolved): DAILYFRESH - He managed to lock in but EOD show no transaction)
- support and simulation
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