Activity
From 27/06/2024 to 26/07/2024
26/07/2024
- 03:08 PM Datanory - SUNTORY 1.00 hour (Production Ticket(ST) #12205 (Ticket Resolved): KYMMSENG UAT - unable to upload transaction from mobile)
- unable to upload transaction from mobile
- 10:08 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #12261 (Ticket Resolved): Snekku- hi @Azhar13 why SOMN3000540 unable approve?)
- support and simulation
25/07/2024
- 11:21 AM Express365 1.50 hour (Production Ticket(ST) #12284 (Ticket Resolved): Express365 - User Enquiry)
- .
24/07/2024
- 03:59 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #12289 (Ticket Resolved): Goldcrest- Hi please check, 302F/047 in mobile 2 same code)
- support and simulation
23/07/2024
- 03:30 PM Express365 1.50 hour (Production Ticket(ST) #12284 (Ticket Resolved): Express365 - User Enquiry)
- check and understand user enquiry
- 02:18 PM Express365 1.00 hour (Production Ticket(ST) #12283 (Ticket Resolved): Express365 - print issue in Cash sales report)
- .
- 11:57 AM Datanory - GOLDCREST 2.00 hours (Production Ticket(ST) #12108 (Ticket Resolved): GOLDCREST - user JNL route plan got missing some acc)
- the route plan change when there is customer data update
- 11:31 AM Datanory Trial 24.00 hours (Production Ticket(ST) #11447 (Ticket Resolved): Create a Trial Organisation For Datanory)
- Feature request.
- 11:28 AM Datanory - GOLDCREST 7.00 hours (Production Ticket(ST) #12049 (Ticket Resolved): Goldfresh - Hi pls check, why is the problem coming back?)
- support and simulation
- 11:18 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #12281 (Ticket Resolved): Snekku-hi @Azhar13 5L047 inv empty, user MC8, please assist)
- support and simulation
- 10:16 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #12281 (Ticket Resolved): Snekku-hi @Azhar13 5L047 inv empty, user MC8, please assist)
- stimulation
- 11:15 AM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #12038 (Ticket Resolved): GOLDCREST - user BRY do van goods request 1 times only, back end shown 3 items)
- do van goods request 1 times only, back end shown 3 items
- 11:12 AM Datanory - GOLDCREST 24.00 hours (Production Ticket(ST) #11901 (Ticket Resolved): GOLDCREST - MCJ 30/05/24 closing stocks different for 31/05/25 opening)
- 30/05/24 closing stocks different for 31/05/25 opening
- 10:29 AM Datanory - KARA 1.00 hour (Production Ticket(ST) #12255 (Ticket Resolved): KARA- hi, saya dah check in and check out dua outlet, tapi dua dua outlet tu tak detect location.)
- support and simulation
- 09:37 AM Datanory - KARA 1.00 hour (Production Ticket(ST) #12253 (Ticket Resolved): KARA - Hi just now when in Watsons Shaftsbury, cant check in and check out bcs failed to get location)
- support
22/07/2024
- 06:48 PM Express365 0.50 hour (Production Ticket(ST) #12279 (Ticket Resolved): Express365 - )
- .
- 12:55 PM Datanory - YAKULT 1.00 hour (Production Ticket(ST) #12277 (Ticket Resolved): YAKULT - import this customer list into Datanory Trial Yakult)
- Customer master data update.
- 11:06 AM Datanory - NIBOU 1.00 hour (Production Ticket(ST) #12266 (Ticket Resolved): NIBOU - Error appeared and i cannot rechecked my photo for previous itenery)
- User delete the photo in gallery.
- 09:50 AM Datanory - SUNTORY 2.00 hours (Production Ticket(ST) #12184 (Ticket Resolved): KYMMSENG - i have separate sheet that duplicate dms code for same customer. pls help me delete or inactive the duplicate customers without transactions)
- Customer duplicate.
21/07/2024
- 10:25 AM Datanory - SUNTORY 1.00 hour (Production Ticket(ST) #12268 (Ticket Resolved): KYMMSENG - user still facing the internet slow issue)
- Account have outstanding balance.
18/07/2024
- 03:40 PM Datanory - SNEKKU 4.00 hours (Production Ticket(ST) #12200 (Ticket Resolved): Snekku- hi @~Jann Yap help to check user ME3, as she inform done clear data and download, but her collection numbering still jump)
- support and simulation
- 03:09 PM Datanory - KARA 0.50 hour (Production Ticket(ST) #12255 (Ticket Resolved): KARA- hi, saya dah check in and check out dua outlet, tapi dua dua outlet tu tak detect location.)
- support and simulation
- 12:36 PM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #12185 (Ticket Resolved): Snekku - Hi @Azhar13 Why here not include May invocie?)
- support and simulation
- 09:36 AM Datanory - SNEKKU 5.00 hours (Production Ticket(ST) #12185 (Ticket Resolved): Snekku - Hi @Azhar13 Why here not include May invocie?)
- support and simulation
- 12:30 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #12245 (Ticket Resolved): Snekku- Hi @Azhar13 After download around 10min, the table disappear, tried 2 times already)
- support and simulation
17/07/2024
- 06:30 PM Datanory Trial 1.00 hour (Production Ticket(ST) #12168 (Ticket Resolved): DATANORYTRIAL - Goods return approval page keep loading)
- Goods return approval page keep loading
- 06:28 PM Datanory Trial 24.00 hours (Production Ticket(ST) #12166 (Ticket Resolved): FERNTEA - ferntea issue list)
- ferntea issue list
- 05:20 PM Datanory - NIBOU 1.00 hour (Production Ticket(ST) #12249 (Ticket Resolved): NIBOU - VAN SALES price code for customer is automatically assigned for customer )
- The price code come from integration.
16/07/2024
- 06:31 PM Datanory - OROMEO 1.00 hour (Production Ticket(ST) #12239 (Ticket Resolved): oromeo- internal storage still have error)
- support and simulation
- 05:06 PM Datanory - SNEKKU 0.50 hour (Production Ticket(ST) #12244 (Ticket Resolved): Snekku- Hi @Azhar13, why sometimes not capture the chosen date?)
- Support and simulation
- 04:07 PM Express365 1.00 hour (Production Ticket(ST) #12243 (Ticket Resolved): Express365 - Enquiry the Web cannot access)
- .
- 09:20 AM Datanory - GOLDCREST 0.50 hour (Production Ticket(ST) #11940 (Ticket Resolved): Hi pls check, why stock 250ml Boboi boy lychee negative?)
- support and simulation
- 09:17 AM Datanory - DAILYFRESH 1.00 hour (Production Ticket(ST) #12007 (Ticket Resolved): Daily Fresh- Hi technical team. SEL07 cancel this invoice. I already said that cancel from handheld no need to stock in back cause is auto will stock in back unless if cancel using website. But user said, the bread not stock in.)
- support and simulation
- 09:13 AM Datanory - SNEKKU 0.50 hour (Production Ticket(ST) #12078 (Ticket Resolved): Snekku - Hi @Azhar13 why not follow time sequence ya)
- support and simulation
15/07/2024
- 04:43 PM Datanory - OROMEO 1.00 hour (Production Ticket(ST) #12238 (Ticket Resolved): OROMEO - these 2 SKUs not in lotus's list as well)
- Customer price code was overwrite.
- 04:38 PM Datanory - OROMEO 1.00 hour (Production Ticket(ST) #12237 (Ticket Resolved): OROMEO - this user only show 3 outlets of 7-11)
- Person in charge not inserted into database.
- 01:02 PM Express365 1.00 hour (Production Ticket(ST) #12233 (Ticket Resolved): Express365 - Enquiry the API)
- .
- 12:00 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #12078 (Ticket Resolved): Snekku - Hi @Azhar13 why not follow time sequence ya)
- support and simulation
- 09:15 AM Datanory - NIBOU 1.00 hour (Production Ticket(ST) #11985 (Ticket Resolved): NIBOU - Stock count history report keep on loading and no details show out)
- support and simulation
14/07/2024
- 11:16 PM Datanory - HEENLOONG 1.00 hour (Production Ticket(ST) #12167 (Ticket Resolved): HEENLOONG - @Rashdan Hussin???)
- Date data type in wrong.
- 11:10 PM Datanory Trial 24.00 hours (Production Ticket(ST) #11904 (Ticket Resolved): DANONE - Datanory DMS Implementation for Danone)
- Create and insert all the data into datanory trial.
- 11:06 PM Datanory - YAKULT 24.00 hours (Production Ticket(ST) #12225 (Ticket Resolved): YAKULT - import Yakult updated customer and user list to Datanory Trial)
- Update master data.
12/07/2024
- 06:29 PM Datanory - SUNTORY 0.50 hour (Production Ticket(ST) #12224 (Ticket Resolved): Suntory- SR03 TAB no product list show after clear and download data)
- support and simulation
- 06:05 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #12189 (Ticket Resolved): Snekku-Hi @Azhar13 Why got negative)
- Support and simulation
- 06:01 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #12222 (Ticket Resolved): Snekku - hi @Azhar13 , CCME2000065 why cannot amend ya? as user wrong key in amount received should be 1817.64 instead of 1817.04)
- support and simulation
- 04:10 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #12222 (Ticket Resolved): Snekku - hi @Azhar13 , CCME2000065 why cannot amend ya? as user wrong key in amount received should be 1817.64 instead of 1817.04)
- support and simulation
- 02:58 PM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #12200 (Ticket Resolved): Snekku- hi @~Jann Yap help to check user ME3, as she inform done clear data and download, but her collection numbering still jump)
- support and simulation
11/07/2024
- 07:12 PM Datanory - SUNTORY 1.00 hour (Production Ticket(ST) #12218 (Ticket Resolved): KYMMSENG - invoice cannot be canceled)
- Typo in source code.
- 06:59 PM Datanory - SUNTORY 1.00 hour (Production Ticket(ST) #12207 (Ticket Resolved): KYMMSENG - system set 5% for all product but mobile side show 6% and 5%)
- The benefit remain in mobile db.
- 06:23 PM Express365 1.00 hour (Production Ticket(ST) #12217 (Ticket Resolved): Express365 - Enquiry on System function)
- .
- 06:18 PM Express365 1.50 hour (Production Ticket(ST) #12216 (Ticket Resolved): Express365 - Enquiry on System function)
- .
- 06:11 PM Express365 1.50 hour (Production Ticket(ST) #12215 (Ticket Resolved): Express365 - Enquiry on E-invoice progress)
- .
- 06:04 PM Express365 0.50 hour (Production Ticket(ST) #12214 (Ticket Resolved): Express365 - Enquiry on E-invoice progress)
- .
- 12:10 PM Datanory - SUNTORY 1.00 hour (Production Ticket(ST) #12201 (Ticket Resolved): KYMMSENG - The icon is missing Warehouse setup)
- The icon is missing Warehouse setup
10/07/2024
- 02:35 PM Datanory - GOLDCREST 2.00 hours (Production Ticket(ST) #12016 (Ticket Resolved): Goldcrest- Hi pls check, this is MCJ route planning but WWX showing in MCJ route plan)
- support and simulation
- 02:34 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #12016 (Ticket Resolved): Goldcrest- Hi pls check, this is MCJ route planning but WWX showing in MCJ route plan)
- support and simulation
- 02:26 PM Datanory - GOLDCREST 2.00 hours (Production Ticket(ST) #12049 (Ticket Resolved): Goldfresh - Hi pls check, why is the problem coming back?)
- support and simulation
- 11:05 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #12188 (Ticket Resolved): Snekku- Hi @Azhar13 5j034 why unable key in ya)
- support and simulation
- 09:25 AM Datanory - NIBOU 1.00 hour (Production Ticket(ST) #11985 (Ticket Resolved): NIBOU - Stock count history report keep on loading and no details show out)
- support and stimulation
- 09:16 AM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11977 (Ticket Resolved): Snekku- Display collection amount ( exclude the Credit Note amount))
- support and simulation
09/07/2024
- 07:07 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11977 (Ticket Resolved): Snekku- Display collection amount ( exclude the Credit Note amount))
- support and simulation
- 05:20 PM Datanory Trial 1.00 hour (Production Ticket(ST) #12172 (Ticket Resolved): TLE - apple cider not in system)
- Item dont have any price code.
- 05:17 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #12182 (Ticket Resolved): Snekku-Hi @Azhar13 please help to amend CCME1000039, acc missed out, thanks)
- Amend the collection.
- 01:42 PM Datanory - SNEKKU 3.00 hours (Production Ticket(ST) #11995 (Ticket Resolved): Snekku - hi @Azhar13 jump collection number again CCMC9000018 / 20 CCME5000008 / 10 CCMN5000036 / 38)
- support and simulation
- 01:39 PM Datanory - DAILYFRESH 0.50 hour (Production Ticket(ST) #12183 (Ticket Resolved): DailyFresh- Morning technical team. AST08 have issue with their stock. The stock for cream coco is negative even already top up the stock. Kindly advice.)
- support and simulation
- 09:32 AM Datanory - GOLDCREST 2.00 hours (Production Ticket(ST) #12127 (Ticket Resolved): Goldcrest-Hi, can help to check why route summary for BRY shown no data to display?)
- support and simulation
- 09:30 AM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #12127 (Ticket Resolved): Goldcrest-Hi, can help to check why route summary for BRY shown no data to display?)
- support and simulation
- 09:29 AM Datanory - DAILYFRESH 4.00 hours (Production Ticket(ST) #12146 (Ticket Resolved): DailyFresh- I have another issue. attached is the missed call report for 29/6)
- support and simulation
- 09:25 AM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #12016 (Ticket Resolved): Goldcrest- Hi pls check, this is MCJ route planning but WWX showing in MCJ route plan)
- support and simulation
- 09:24 AM Datanory - GOLDCREST 2.00 hours (Production Ticket(ST) #12132 (Ticket Resolved): Goldcrest- Hi please check)
- support and simulation
08/07/2024
- 08:38 PM Datanory - TSH 1.00 hour (Production Ticket(ST) #12142 (Ticket Resolved): TSH - survey multiple selection are not shown at the mobile side)
- survey multiple selection are not shown at the mobile side
- 01:39 PM Datanory - NIBOU 1.00 hour (Production Ticket(ST) #12160 (Ticket Resolved): NIBOU - Pull customer and sku master data follow import template)
- Pull latest data.
05/07/2024
- 06:16 PM Datanory - DAILYFRESH 3.00 hours (Production Ticket(ST) #11839 (Ticket Resolved): DailyFresh- D,putra & warisan infak dlm hh ada 2 buang 1 ok)
- support and simulation
- 02:25 PM Datanory - GOLDCREST 4.00 hours (Production Ticket(ST) #11882 (Ticket Resolved): GOLDCREST - Hi pls check, double inv no in mobile)
- support and simulation
- 01:09 PM Datanory - GOLDCREST 4.00 hours (Production Ticket(ST) #12150 (Ticket Resolved): Goldcrest- Hi, collection for 301U/008 didn't reflect to datanory and autocount)
- support and simulation
- 11:40 AM Datanory Trial 24.00 hours (Production Ticket(ST) #12037 (Ticket Resolved): FERNTEA - ferntea issue list)
- issue list
- 11:08 AM Datanory - GRADINO 1.00 hour (Production Ticket(ST) #12161 (Ticket Resolved): GRADINO - import Gradino (Production) Route Plan)
- Import the route plan using file given.
- 11:01 AM Datanory - OROMEO 1.00 hour (Production Ticket(ST) #12159 (Ticket Resolved): OROMEO - Why 2 SKU missing ya)
- Customer price code not same as product price code.
04/07/2024
- 06:02 PM Datanory - GOLDCREST 5.00 hours (Production Ticket(ST) #12132 (Ticket Resolved): Goldcrest- Hi please check)
- support and simulation
- 12:19 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #12147 (Ticket Resolved): GOLDCREST - why the EOD invoice sales amount no same?)
- Discrepancy between EOD amount and mobile dashboard amount
- 10:32 AM Datanory - OROMEO 2.00 hours (Production Ticket(ST) #12157 (Ticket Resolved): OROMEO - import Yee Lee Customer Master)
- Update master data.
03/07/2024
- 10:51 AM Datanory - SUNTORY 2.00 hours (Production Ticket(ST) #12145 (Ticket Resolved): SUNTORY - importing these customers into preprod environment)
- Import new customer.
- 10:48 AM Datanory - TSH 1.00 hour (Production Ticket(ST) #12148 (Ticket Resolved): TSH - clear off July route plan & re-import the latest route list)
- Reimport route plan.
- 09:18 AM Datanory - GOLDCREST 2.00 hours (Production Ticket(ST) #12127 (Ticket Resolved): Goldcrest-Hi, can help to check why route summary for BRY shown no data to display?)
- support and simulation
- 08:57 AM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #12024 (Ticket Resolved): Snekku- Hi @Azhar13 5L060 got CN in mysoft, but apps empty, please assist as salesman need issue collection, thanks)
- support and simulation
02/07/2024
- 06:38 PM Datanory - HEENLOONG 1.00 hour (Production Ticket(ST) #12075 (Ticket Resolved): HEENLOONG - But so no show foc 1)
- FOC Item Not Display In Sales Order Receipt
- 06:14 PM Datanory - GOLDCREST 0.50 hour (Production Ticket(ST) #12016 (Ticket Resolved): Goldcrest- Hi pls check, this is MCJ route planning but WWX showing in MCJ route plan)
- support and simulation
- 05:39 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #12131 (Ticket Resolved): Goldcrest-Hi please check WWV 27/06/24 collection didn't reflect to autocount CCWWV000125-240627)
- support and simulation
- 04:55 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #12117 (Ticket Resolved): GOLDCREST - update tel no last week, until now didn't reflect to datanory)
- Integration issue.
- 04:41 PM Datanory - HEENLOONG 1.00 hour (Production Ticket(ST) #12050 (Ticket Resolved): HEENLOONG - unplanned have list out, but planned also no)
- Dont have checking for salesman at web.
- 03:56 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #12049 (Ticket Resolved): Goldfresh - Hi pls check, why is the problem coming back?)
- support and simulation
- 02:57 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #12130 (Ticket Resolved): GOLDCREST - invoice didn't reflect to autocount INWWX001635, 1647, 1648)
- The invoice just sync after user report.
- 02:01 PM Datanory - GOLDCREST 2.00 hours (Production Ticket(ST) #12040 (Ticket Resolved): Goldcrest- Hi pls check, inmcj000299-240517 already cancel, but mobile showing)
- support and simulation
- 11:47 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11685 (Ticket Resolved): SNEKKU - Hi @Azhar13 Unable upload photo, please assist)
- support and simulation
- 11:38 AM Datanory - SUNTORY 1.00 hour (Production Ticket(ST) #12085 (Ticket Resolved): Suntory- Missing INV in detail)
- support
- 11:27 AM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #12008 (Ticket Resolved): GOLDCREST - Hi Azhar pls check for me, why different)
- support and simulation
- 10:08 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #12086 (Ticket Resolved): Snekku- hi @Azhar13 why unpaid is 0, caused this collection unable approve)
- support and simulation
- 09:58 AM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #12041 (Ticket Resolved): Snekku- hi @Azhar13 ms7 inform again unable check in)
- support and simulation
- 09:57 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #12088 (Ticket Resolved): Snekku - hi @Azhar13 5P024 not location)
- support and simulation
- 09:39 AM Datanory - TSH 1.00 hour (Production Ticket(ST) #11760 (Ticket Resolved): TSH - error that reported by TSH)
- error that reported by TSH
- 09:31 AM Datanory - DAILYFRESH 1.00 hour (Production Ticket(ST) #12125 (Ticket Resolved): DailyFresh- The above are the 4 invoices for 28/6)
- support and simulation
- 09:30 AM Datanory - DAILYFRESH 1.00 hour (Production Ticket(ST) #12125 (Ticket Resolved): DailyFresh- The above are the 4 invoices for 28/6)
- support and simulation
- 09:29 AM Datanory - DAILYFRESH 1.00 hour (Production Ticket(ST) #12119 (Ticket Resolved): DAILYFRESH - He managed to lock in but EOD show no transaction)
- support and simulation
01/07/2024
- 05:51 PM Express365 0.50 hour (Production Ticket(ST) #12137 (Ticket Resolved): Express365 - Enquiry invoices)
- .
- 05:29 PM Datanory - NIBOU 1.00 hour (Production Ticket(ST) #12129 (Ticket Resolved): Nibou- @~Louise can you check for … SAI KIM GARDEN GROCER why it appear and disappear ?)
- support and simulation
- 05:26 PM Datanory - DAILYFRESH 2.00 hours (Production Ticket(ST) #12125 (Ticket Resolved): DailyFresh- The above are the 4 invoices for 28/6)
- support and simulation
- 04:03 PM Datanory Trial 2.00 hours (Production Ticket(ST) #12115 (Ticket Resolved): FERNTEA - Update master data)
- Master data update.
30/06/2024
- 02:35 AM Datanory - YAKULT 2.00 hours (Production Ticket(ST) #12114 (Ticket Resolved): YAKULT - create the Access Control Mobile based on the User Group)
- Mobile Access Control setup for Yakult users based on their User Group
29/06/2024
- 04:14 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #12111 (Ticket Resolved): GOLDCREST - Already done but showing pending)
- Planned Route Status Not Updated
- 01:17 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #12076 (Ticket Resolved): SNEKKU - both issue is amend invoice amount, due to add on cn in mysoft ya)
- Update collection details
- 09:58 AM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #12117 (Ticket Resolved): GOLDCREST - update tel no last week, until now didn't reflect to datanory)
- Integration issue.
28/06/2024
- 04:11 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #12112 (Ticket Resolved): SNEKKU - help amend paid amt IN24/012275 and add CN)
- User do amendment at mysoft.
- 11:08 AM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #12108 (Ticket Resolved): GOLDCREST - user JNL route plan got missing some acc)
- user JNL route plan got missing some acc
- 10:52 AM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #12111 (Ticket Resolved): GOLDCREST - Already done but showing pending)
- Already done but showing pending
27/06/2024
- 06:22 PM Datanory - SNEKKU 3.00 hours (Production Ticket(ST) #12086 (Ticket Resolved): Snekku- hi @Azhar13 why unpaid is 0, caused this collection unable approve)
- support and simulation
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