Muhammad Arif's activity
From 26/06/2024 to 25/07/2024
25/07/2024
- 10:37 AM Datanory - SUNTORY Production Ticket(ST) #12227 (Pending Local Deployment): Suntory - HI team, user report duplicate SO no again
- 10:36 AM Datanory - SUNTORY Production Ticket(ST) #12227 (Development Completed): Suntory - HI team, user report duplicate SO no again
- 10:35 AM Datanory - SUNTORY Production Ticket(ST) #12227 (Development In Progress): Suntory - HI team, user report duplicate SO no again
- 10:35 AM Datanory - SUNTORY Production Ticket(ST) #12227 (Assigned To): Suntory - HI team, user report duplicate SO no again
24/07/2024
- 02:58 PM Datanory - GOLDCREST Production Ticket(ST) #12259 (Ticket Resolved): Goldcrest- Hi please check, why 302P/323 have 2 a/c
- Hi @~Suzanne , as per our discussion, for the next master data update (customer & Route planning), please help to inf...
23/07/2024
- 09:21 AM Datanory - GOLDCREST Production Ticket(ST) #12143 (Support In Progress): goldcrest- Hi please check, why is this showing mobile, what is happen underline?
- Hi @Azhar , please do the workaround and perform testing in trial environment
- 09:19 AM Datanory - SUNTORY Production Ticket(ST) #12226 (Ticket Resolved): Hi supoort team, Elain request to check for this promotion which setup by Any and min 24 to max 60
- 09:18 AM Datanory - SUNTORY Production Ticket(ST) #12227 (Support In Progress): Suntory - HI team, user report duplicate SO no again
- 09:17 AM Datanory - SNEKKU Production Ticket(ST) #12240 (Ticket Resolved): Snekku- hi @~Jann Yap CCMC5000006 help change to CCMC5000005, user not pending collection, thanks
- 09:17 AM Datanory - SNEKKU Production Ticket(ST) #12240 (Pending Client Verification): Snekku- hi @~Jann Yap CCMC5000006 help change to CCMC5000005, user not pending collection, thanks
- 09:16 AM Datanory - SNEKKU Production Ticket(ST) #12240 (Support In Progress): Snekku- hi @~Jann Yap CCMC5000006 help change to CCMC5000005, user not pending collection, thanks
- Hi @~Leewei, to patch the collection number, kindly refer below steps:
Collection Number Patching:
1. Request use... - 09:15 AM Datanory - SNEKKU Production Ticket(ST) #12257 (Ticket Resolved): Snekku- hi @~Jann Yap as per conversation just now, please help to change the collection number, thanks
- 09:15 AM Datanory - SNEKKU Production Ticket(ST) #12257 (Pending Client Verification): Snekku- hi @~Jann Yap as per conversation just now, please help to change the collection number, thanks
- 09:13 AM Datanory - SNEKKU Production Ticket(ST) #12257 (Support In Progress): Snekku- hi @~Jann Yap as per conversation just now, please help to change the collection number, thanks
- 09:12 AM Datanory - KARA Production Ticket(ST) #12258: Kara- Hi good afternoon , saya sudah 2 kali nak ambik gambar pricetag then dia terus keluar ke page home , hampir siap then hilang kena ambil semulaa
- Azhar to follow up
15/07/2024
- 10:31 AM Datanory - SUNTORY Production Ticket(ST) #11796 (Ticket Resolved): KYMMSENG - issue in mobile Good Return where once we edit the line item, the warehouse will become Null
- 10:16 AM Datanory - GOLDCREST Production Ticket(ST) #12158 (Ticket Resolved): Goldcrest- may i know INWWV000005-240130 why suddenly appear? this invoice appear since today
14/07/2024
- 11:03 AM Datanory - SUNTORY Production Ticket(ST) #12226 (Pending Client Verification): Hi supoort team, Elain request to check for this promotion which setup by Any and min 24 to max 60
- 11:01 AM Datanory - SUNTORY Production Ticket(ST) #12226 (Support In Progress): Hi supoort team, Elain request to check for this promotion which setup by Any and min 24 to max 60
- 11:01 AM Datanory - SUNTORY Production Ticket(ST) #12226 (Ticket Resolved): Hi supoort team, Elain request to check for this promotion which setup by Any and min 24 to max 60
- Hi supoort team, Elain request to check for this promotion which setup by Any and min 24 to max 60.
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12/07/2024
- 10:49 AM Datanory - GOLDCREST Production Ticket(ST) #12040 (Ticket Resolved): Goldcrest- Hi pls check, inmcj000299-240517 already cancel, but mobile showing
- 10:24 AM Datanory - GOLDCREST Production Ticket(ST) #11940 (Escalated to Level 3): Hi pls check, why stock 250ml Boboi boy lychee negative?
- https://app.clickup.com/t/9018039480/TK-708
- 09:45 AM Datanory - SUNTORY Production Ticket(ST) #11796: KYMMSENG - issue in mobile Good Return where once we edit the line item, the warehouse will become Null
- 20240712- Request Boon to perform another testing as tested fine from support side.
10/07/2024
- 08:11 AM Datanory - DAILYFRESH Production Ticket(ST) #12126: Daily Fresh - Both invoice sales on dashboard different. Kindly advise
- Azhar to follow up the fixes
- 08:09 AM Datanory - NIBOU Production Ticket(ST) #11985: NIBOU - Stock count history report keep on loading and no details show out
- Azhar to test and update customer
- 08:08 AM Datanory - OROMEO Production Ticket(ST) #12139 (Ticket Resolved): @~Rashdan Hussin seek your assistance to import & update July route & new store
- 08:07 AM Datanory - GOLDCREST Production Ticket(ST) #12143: goldcrest- Hi please check, why is this showing mobile, what is happen underline?
- Azhar to follow up with Shan You
- 08:05 AM Datanory - GOLDCREST Production Ticket(ST) #12158 (Pending Client Verification): Goldcrest- may i know INWWV000005-240130 why suddenly appear? this invoice appear since today
- hi @~Suzanne , the collection and invoices are already disappeared please and check and verify and let us know if t...
- 08:03 AM Datanory - SUNTORY Production Ticket(ST) #12176: @Mcc Cris esr can't check back so detail in tab, it keeps crashing and show no porduct list when check back this so
- Rashdan to follow with tech team
- 08:02 AM Datanory - SUNTORY Production Ticket(ST) #12181 (Ticket Resolved): Suntory- @~Cris Neoh pls help to check about this, all customer setting is correct.
- 08:01 AM Datanory - SUNTORY Production Ticket(ST) #12184: KYMMSENG - i have separate sheet that duplicate dms code for same customer. pls help me delete or inactive the duplicate customers without transactions
- Follow up with Cris whether to remove or not
09/07/2024
- 11:49 AM Express365 Production Ticket(ST) #12124 (Ticket Resolved): DIFFERENCE BALANCE IN CUSTOMER LEDGER
- 11:47 AM Datanory - TSH Production Ticket(ST) #12175 (Ticket Resolved): Hi @Arif Ibrahim, it’s happen again. Need your assistance urgently
- 11:47 AM Datanory - SUNTORY Production Ticket(ST) #12184 (Pending Client Feedback): KYMMSENG - i have separate sheet that duplicate dms code for same customer. pls help me delete or inactive the duplicate customers without transactions
- Hi @Mcc Cris , regarding to the duplicate customer, we will proceed to remove after office hours (6pm). The concern i...
- 11:45 AM Datanory - SUNTORY Production Ticket(ST) #12184 (Support In Progress): KYMMSENG - i have separate sheet that duplicate dms code for same customer. pls help me delete or inactive the duplicate customers without transactions
- 10:40 AM Datanory - SUNTORY Production Ticket(ST) #12184 (Ticket Resolved): KYMMSENG - i have separate sheet that duplicate dms code for same customer. pls help me delete or inactive the duplicate customers without transactions
- 11:45 AM Datanory - GOLDCREST Production Ticket(ST) #12158 (Pending Client Feedback): Goldcrest- may i know INWWV000005-240130 why suddenly appear? this invoice appear since today
- [11:44 am, 09/07/2024] Arif Ibrahim: Hi Charlene
[11:46 am, 09/07/2024] Arif Ibrahim: regarding to this issue, upon ... - 10:34 AM Datanory - SUNTORY Production Ticket(ST) #12181 (Pending Client Verification): Suntory- @~Cris Neoh pls help to check about this, all customer setting is correct.
- 10:29 AM Datanory - SUNTORY Production Ticket(ST) #12181 (Support In Progress): Suntory- @~Cris Neoh pls help to check about this, all customer setting is correct.
08/07/2024
- 10:59 AM Datanory - SUNTORY Production Ticket(ST) #12176 (Escalated to Level 3): @Mcc Cris esr can't check back so detail in tab, it keeps crashing and show no porduct list when check back this so
- https://app.clickup.com/t/9018039480/TK-672
- 10:58 AM Datanory - SUNTORY Production Ticket(ST) #12176 (Support In Progress): @Mcc Cris esr can't check back so detail in tab, it keeps crashing and show no porduct list when check back this so
- 10:48 AM Datanory - SUNTORY Production Ticket(ST) #12176 (Ticket Resolved): @Mcc Cris esr can't check back so detail in tab, it keeps crashing and show no porduct list when check back this so
06/07/2024
- 03:39 PM Datanory - GOLDCREST Production Ticket(ST) #12143 (Escalated to Level 3): goldcrest- Hi please check, why is this showing mobile, what is happen underline?
- https://app.clickup.com/t/86eprj3pv
IN/KL/2309/018
as checked, this is old invoice (inv date: 2023-09-13 00:00:... - 11:23 AM Datanory - GOLDCREST Production Ticket(ST) #12158: Goldcrest- may i know INWWV000005-240130 why suddenly appear? this invoice appear since today
- hi @Mcc Jann / Afiq , based on checking this SO/inv is created from our support phone on 30 January 2024 (user WWV ha...
- 10:52 AM Datanory - DAILYFRESH Production Ticket(ST) #12126: Daily Fresh - Both invoice sales on dashboard different. Kindly advise
- Hi @~Gabriel , upon checking, we find out the dashboard is showing different figure due to cancelled invoice and canc...
- 10:51 AM Datanory - DAILYFRESH Production Ticket(ST) #12126 (Escalated to Level 3): Daily Fresh - Both invoice sales on dashboard different. Kindly advise
- 10:00 AM Datanory - TSH Production Ticket(ST) #12175 (Pending Client Verification): Hi @Arif Ibrahim, it’s happen again. Need your assistance urgently
- user: Noted, will ask my salesman to upload again.
- 09:59 AM Datanory - TSH Production Ticket(ST) #12175 (Support In Progress): Hi @Arif Ibrahim, it’s happen again. Need your assistance urgently
- 09:58 AM Datanory - TSH Production Ticket(ST) #12175 (Ticket Resolved): Hi @Arif Ibrahim, it’s happen again. Need your assistance urgently
- !077dece6-c165-4f8b-8f64-a9181df6f2bc.jpg!
Salesman had uploaded the database.
02/07/2024
- 07:53 AM Datanory Trial Production Ticket(ST) #11986: TLE - stock count history report
- Hi Rashdan, as discussed, please request user to clean up the files - date, expiry date
- 07:51 AM Datanory - OROMEO Production Ticket(ST) #12139 (Pending Client Verification): @~Rashdan Hussin seek your assistance to import & update July route & new store
- 11:20 AM Datanory - OROMEO Production Ticket(ST) #12139 (Support In Progress): @~Rashdan Hussin seek your assistance to import & update July route & new store
- 11:20 AM Datanory - OROMEO Production Ticket(ST) #12139 (Ticket Resolved): @~Rashdan Hussin seek your assistance to import & update July route & new store
- 07:49 AM Datanory - GOLDCREST Production Ticket(ST) #11901 (Support In Progress): GOLDCREST - MCJ 30/05/24 closing stocks different for 31/05/25 opening
- Rashdan to perform simulation, see whether can approve van receive 2 times or not (try to double click or etc)
- 07:42 AM Datanory - GOLDCREST Production Ticket(ST) #11940: Hi pls check, why stock 250ml Boboi boy lychee negative?
- Hi Azhar, as discussed yesterday, please perform simulation for this issue with duplicate invoice scenario.
- 10:39 AM Datanory - GOLDCREST Production Ticket(ST) #11940 (Support In Progress): Hi pls check, why stock 250ml Boboi boy lychee negative?
- 11:55 AM Datanory - SNEKKU Production Ticket(ST) #12010 (Pending Client Feedback): Snekku- Hi @Azhar13 Why in24/012643 invoice history empty?
- 10:56 AM Datanory - SNEKKU Production Ticket(ST) #12010: Snekku- Hi @Azhar13 Why in24/012643 invoice history empty?
- waiting Azhar result since 28 june 2024
- 11:49 AM Datanory - SNEKKU Production Ticket(ST) #11631 (On-Hold): SNEKKU - May I know where can I have a report to call only datanory collection ?
- 11:49 AM Datanory - SNEKKU Production Ticket(ST) #11631 (Support In Progress): SNEKKU - May I know where can I have a report to call only datanory collection ?
- 11:17 AM Datanory - SNEKKU Production Ticket(ST) #12024: Snekku- Hi @Azhar13 5L060 got CN in mysoft, but apps empty, please assist as salesman need issue collection, thanks
- as discussed, im not sure why assign to me bcs the status is pending verify. please check again
- 10:53 AM Express365 Production Ticket(ST) #12124 (Pending Client Verification): DIFFERENCE BALANCE IN CUSTOMER LEDGER
- Hi Kamal, as tested, the customer is working fine
- 10:51 AM Datanory - SUNTORY Production Ticket(ST) #12083 (Ticket Resolved): KYMMSENG - after create new customer from add Customer module, then salesman value empty
- 10:50 AM Datanory - SUNTORY Production Ticket(ST) #12063 (Ticket Resolved): KYMMSENG - duplicate INV for this
- 10:14 AM Finance365 Production Ticket(ST) #12118 (Ticket Resolved): Encounter problem with invoice listing shown 1 customer only
01/07/2024
- 12:26 PM Datanory - SNEKKU Production Ticket(ST) #12102 (Ticket Resolved): Snekku - hi @Azhar13 CCMN1000003, help add on CN24/003116 = 38.91, invoice paid change to 1817.64
- 11:28 AM Express365 Production Ticket(ST) #12124 (Escalated to 3rd Party): DIFFERENCE BALANCE IN CUSTOMER LEDGER
- 11:24 AM Express365 Production Ticket(ST) #12124 (Support In Progress): DIFFERENCE BALANCE IN CUSTOMER LEDGER
- 09:28 AM Express365 Production Ticket(ST) #12124 (Ticket Resolved): DIFFERENCE BALANCE IN CUSTOMER LEDGER
- Hi,
for your information, for DKASIH seremban not paid but printing on customer ledger show dont have outstanding.... - 09:19 AM Datanory - GOLDCREST Production Ticket(ST) #12113 (Escalated to Level 3): Salesman Activity Report - Non Applicable?
- Shu Ern Datanory Team: we targeted a full deployment on mid of July
28/06/2024
- 05:07 PM Finance365 Production Ticket(ST) #12118 (Support In Progress): Encounter problem with invoice listing shown 1 customer only
- 05:07 PM Finance365 Production Ticket(ST) #12118 (Ticket Resolved): Encounter problem with invoice listing shown 1 customer only
- !WhatsApp%20Image%202024-06-28%20at%204.55.31%20PM.jpeg!
- 12:40 PM Datanory - GOLDCREST Production Ticket(ST) #12113 (Support In Progress): Salesman Activity Report - Non Applicable?
- 12:39 PM Datanory - GOLDCREST Production Ticket(ST) #12113 (Escalated to Level 3): Salesman Activity Report - Non Applicable?
- !a1a8ccc8-462b-45a9-8c85-d3d519eba1f3.jpg!
27/06/2024
- 04:06 PM Datanory - SNEKKU Production Ticket(ST) #12010 (Escalated to Level 3): Snekku- Hi @Azhar13 Why in24/012643 invoice history empty?
- https://app.clickup.com/t/86epp6tb5
- 02:50 PM Datanory - SNEKKU Production Ticket(ST) #12102 (Pending Client Verification): Snekku - hi @Azhar13 CCMN1000003, help add on CN24/003116 = 38.91, invoice paid change to 1817.64
- HI @~Leewei , as per requested, the collection CCMN1000003-240625 has been amended. Please check and verify from our ...
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