Rashdan Hussin's activity
From 15/05/2024 to 13/06/2024
13/06/2024
- 10:47 AM Datanory - GOLDCREST 24.00 hours (Production Ticket(ST) #11954 (Ticket Resolved): GOLDCREST - mobile didn't show this inwwx000798-230412)
- Invoice already have collection but the collection was deleted.
- 10:47 AM Datanory - GOLDCREST Production Ticket(ST) #11954 (Pending Client Verification): GOLDCREST - mobile didn't show this inwwx000798-230412
- 10:07 AM Datanory - GOLDCREST Production Ticket(ST) #12008 (Support In Progress): GOLDCREST - Hi Azhar pls check for me, why different
- exec sp_executesql N' select route_summary_id,
c.customer_id as CustomerID,
c.customer_code as CustomerCode ,
c....
12/06/2024
- 02:57 PM Datanory Trial Production Ticket(ST) #11645 (Ticket Resolved): FERNTEA - Setup New Organisation
- 02:57 PM Datanory Trial 24.00 hours (Production Ticket(ST) #11645 (Ticket Resolved): FERNTEA - Setup New Organisation)
- Setup new trial environment for ferntea.
- 02:57 PM Datanory Trial Production Ticket(ST) #11645 (Pending Client Verification): FERNTEA - Setup New Organisation
10/06/2024
- 06:51 PM Datanory - SUNTORY 1.00 hour (Production Ticket(ST) #11973 (Ticket Resolved): KYMMSENG - cannot create customer)
- Latest try at production no issue.
- 06:51 PM Datanory - SUNTORY Production Ticket(ST) #11973: KYMMSENG - cannot create customer
- For create new customer issue, joe already test in production and got no issue anymore. He will verify with elaine re...
- 06:49 PM Datanory - SUNTORY 2.00 hours (Production Ticket(ST) #11963 (Ticket Resolved): KYMMSENG - today header and detail amount no tally)
- turned off the rounding at organization setup for kymmseng
- 06:49 PM Datanory - SUNTORY Production Ticket(ST) #11963 (Ticket Resolved): KYMMSENG - today header and detail amount no tally
- [18:46, 10/06/2024] Rashdan Hussin: Hi team, boon already turned off the rounding at organization setup for kymmseng
... - 06:15 PM Datanory - SNEKKU Production Ticket(ST) #11921: Snekku- hi @Azhar13 datanory got discount, but in mysoft not, please assist, thanks
- - Shanyou and jann said will try to finish and deploy by tomorrow, tuesday
- 06:08 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11880 (Ticket Resolved): SNEKKU - this collection will cancel in mysoft ya, due to cheque got issue, please assist)
- Front end issue.
- 06:08 PM Datanory - SNEKKU Production Ticket(ST) #11880 (Ticket Resolved): SNEKKU - this collection will cancel in mysoft ya, due to cheque got issue, please assist
- Shuern:
@Arif Ibrahim This issue is caused by the patched status is in lower case 'cancelled' while the valid status... - 06:07 PM Datanory - SNEKKU Production Ticket(ST) #11880 (Pending Client Verification): SNEKKU - this collection will cancel in mysoft ya, due to cheque got issue, please assist
- 03:42 PM Datanory Trial Production Ticket(ST) #11986 (Ticket Resolved): TLE - stock count history report
- @Rashdan Hussin Later kindly update the stock count history report progress
- 03:37 PM Datanory - NIBOU Production Ticket(ST) #11985 (Ticket Resolved): NIBOU - Stock count history report keep on loading and no details show out
- Can help to check for Nibou production Stock count history report keep on loading and no details show out.
Login det... - 03:13 PM Datanory - SUNTORY Production Ticket(ST) #11970 (Ticket Resolved): KYMMSENG - No promotion list
- 03:13 PM Datanory - SUNTORY 2.00 hours (Production Ticket(ST) #11970 (Ticket Resolved): KYMMSENG - No promotion list)
- Fix the sp customer import and reimport customer.
- 03:01 PM Datanory - SUNTORY Production Ticket(ST) #11975 (Ticket Resolved): 30165936 this customer no have product list
- 03:01 PM Datanory - SUNTORY 1.00 hour (Production Ticket(ST) #11975 (Ticket Resolved): 30165936 this customer no have product list)
- price code set to NA
- 02:51 PM Datanory - SUNTORY 2.00 hours (Production Ticket(ST) #11972 (Ticket Resolved): KYMMSENG - customer is created manually in web but today it is missing)
- modify SP customer import
- 02:51 PM Datanory - SUNTORY Production Ticket(ST) #11972 (Ticket Resolved): KYMMSENG - customer is created manually in web but today it is missing
- 02:44 PM Datanory Trial Production Ticket(ST) #11768 (Ticket Resolved): TLE - Request for TLE Trial Environment Setup
- 11:26 AM Datanory - YAKULT Production Ticket(ST) #11981 (Ticket Resolved): YAKULT - change the customer type to Credit outlet
- Dear Rashdan,
Please assist to change the customer type to Credit outlet based on the list in attached file.
Pl... - 11:20 AM Datanory - OROMEO Production Ticket(ST) #11980 (Ticket Resolved): OROMEO - Import Customer Master, Merchandiser
- Hi Rashdan,
Please refer to the attached file & Seek for your assistance to import into Datanory.
1. Revis...
08/06/2024
- 10:33 PM Datanory Trial Production Ticket(ST) #11768 (Pending Client Verification): TLE - Request for TLE Trial Environment Setup
- 10:33 PM Datanory Trial 48.00 hours (Production Ticket(ST) #11768 (Ticket Resolved): TLE - Request for TLE Trial Environment Setup)
- Setup new trial for TLE.
- 10:29 PM Datanory Trial Production Ticket(ST) #11768 (Support In Progress): TLE - Request for TLE Trial Environment Setup
- 07:26 PM Datanory - SUNTORY Production Ticket(ST) #11973 (Ticket Resolved): KYMMSENG - cannot create customer
- Hi team, user mentioned cannot create customer, can check on this first?
- 07:17 PM Datanory - SUNTORY Production Ticket(ST) #11972 (Support In Progress): KYMMSENG - customer is created manually in web but today it is missing
- select * from customer where customer_name like '%solehah binti omar%'
select * from customer_at where customer_name... - 07:09 PM Datanory - SUNTORY Production Ticket(ST) #11972 (Ticket Resolved): KYMMSENG - customer is created manually in web but today it is missing
- Hi Team, kymm seng report last week this customer is created manually in web but today it is missing. Please help to ...
- 07:02 PM Datanory - SUNTORY Production Ticket(ST) #11971 (Ticket Resolved): KYMMSENG - Bec 14+1 Promotion no same with bulletin
- Bec 14+1 Promotion no same with bulletin
!3a7c0844-1187-47a5-8dc8-caf3429dba94.jpg!
- 06:56 PM Datanory - SUNTORY Production Ticket(ST) #11970 (Support In Progress): KYMMSENG - No promotion list
- select * from customer where customer_name like '%QNSA IKHLAS ENTERPRISE%'
--have two customer code
--user report f... - 06:49 PM Datanory - SUNTORY Production Ticket(ST) #11970 (Ticket Resolved): KYMMSENG - No promotion list
- 30168010 - QNSA IKHLAS ENTERPRISE
No promotion list
!36b22a4f-2651-4644-9875-c2ebc37eb6c7.jpg!
- 06:39 PM Datanory - SUNTORY Production Ticket(ST) #11963 (Support In Progress): KYMMSENG - today header and detail amount no tally
- select * from txn_invoice_history_header where invoice_no = 'INKSMS001218-240607'
--850.50
select * from txn_invo... - 12:29 PM Datanory - GOLDCREST Production Ticket(ST) #11956 (Support In Progress): GOLDCREST - collection 301U/012 didn't reflect to autocount
- select * from txn_mobile_collection_header where col_no = 'CCJNL001853-240606'
select * from txn_mobile_collection... - 11:20 AM Datanory - GOLDCREST Production Ticket(ST) #11954 (Support In Progress): GOLDCREST - mobile didn't show this inwwx000798-230412
- select * from txn_invoice_history_header where invoice_no = 'inwwx000798-240412'
select * from txn_invoice_history_h... - 09:24 AM Datanory - OROMEO 1.00 hour (Production Ticket(ST) #11969 (Ticket Resolved): OROMEO - Transaction error for user 120001)
- Apps not updated.
- 09:24 AM Datanory - OROMEO Production Ticket(ST) #11969 (Pending Client Verification): OROMEO - Transaction error for user 120001
- 09:22 AM Datanory - OROMEO Production Ticket(ST) #11969 (Support In Progress): OROMEO - Transaction error for user 120001
- 09:22 AM Datanory - OROMEO Production Ticket(ST) #11969 (Ticket Resolved): OROMEO - Transaction error for user 120001
- Transaction error for user 120001
!00bcaf95-f1b2-4432-8f12-c75026bebc30.jpg!
05/06/2024
- 07:02 PM Datanory - SUNTORY Production Ticket(ST) #11918 (Escalated to Level 3): KYMMSENG - face to same issue, missing disc amount
- - Need to get update from tech team
- 07:00 PM Datanory Trial Production Ticket(ST) #11861 (Ticket Resolved): KARA - Kara Customer, Merchandiser and SKU setup
- 07:00 PM Datanory Trial 24.00 hours (Production Ticket(ST) #11861 (Ticket Resolved): KARA - Kara Customer, Merchandiser and SKU setup)
- Setup chain.
- 06:53 PM Datanory - SUNTORY Production Ticket(ST) #11932 (Escalated to Level 3): KYMMSENG - the decimal place need to show 4
- currently the fix is at mobile uat and requires new mobile release, for temporary fix, will recalculate the mprice fr...
- 06:52 PM Datanory - SUNTORY Production Ticket(ST) #11932 (Support In Progress): KYMMSENG - the decimal place need to show 4
- 06:47 PM Datanory - SUNTORY Production Ticket(ST) #11932 (Ticket Resolved): KYMMSENG - the decimal place need to show 4
- 14006919
14006931
14007266
14007271
14008192
14008193
14008402
14008403
code above if can the decimal place n... - 06:42 PM Datanory - SUNTORY 1.00 hour (Production Ticket(ST) #11920 (Ticket Resolved): KYMMSENG - good return error)
- duplicate customer branch.
- 06:42 PM Datanory - SUNTORY Production Ticket(ST) #11920 (Ticket Resolved): KYMMSENG - good return error
- !d6612ab0-46b9-4d79-9faf-cde5e0994f67.jpg!
- 06:39 PM Datanory - SUNTORY Production Ticket(ST) #11920 (Support In Progress): KYMMSENG - good return error
- 06:38 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11902 (Ticket Resolved): GOLDCREST - K/332 not in this route, I want to unstick, can't do it)
- Delete the route.
- 06:38 PM Datanory - GOLDCREST Production Ticket(ST) #11902 (Ticket Resolved): GOLDCREST - K/332 not in this route, I want to unstick, can't do it
04/06/2024
- 06:53 PM Datanory - SUNTORY Production Ticket(ST) #11920 (Ticket Resolved): KYMMSENG - good return error
- good return error
refer to this no. GRKSMS000012-240604
Another issue reported during Good Return Approval @Rashdan... - 06:42 PM Datanory - SUNTORY Production Ticket(ST) #11918 (Support In Progress): KYMMSENG - face to same issue, missing disc amount
- --//-----------------------------------------check invoices that having promo issues --------------------------------...
- 06:41 PM Datanory - SUNTORY Production Ticket(ST) #11918 (Ticket Resolved): KYMMSENG - face to same issue, missing disc amount
- face to same issue, missing disc amount
Hi @Arif MCC @Rashdan Hussin the same issue happened for these yesterday inv... - 06:38 PM Datanory - SNEKKU Production Ticket(ST) #11892 (Ticket Resolved): SNEKKU - why got negative ya
- 11:14 AM Datanory - SNEKKU Production Ticket(ST) #11892 (Pending Client Verification): SNEKKU - why got negative ya
- 11:14 AM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11892 (Ticket Resolved): SNEKKU - why got negative ya)
- The invoice has collection previously but cancelled in mysoft.
- 06:38 PM Datanory - SNEKKU Production Ticket(ST) #11909 (Ticket Resolved): SNEKKU - call report which customer not yet get photo and location
- 12:26 PM Datanory - SNEKKU Production Ticket(ST) #11909 (Pending Client Verification): SNEKKU - call report which customer not yet get photo and location
- Select customer_code, customer_name, 'Did not have photo' as Photo_status
from customer where org_id ='snekku' and ... - 12:26 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11909 (Ticket Resolved): SNEKKU - call report which customer not yet get photo and location)
- Customer that have no photo and location.
- 12:24 PM Datanory - SNEKKU Production Ticket(ST) #11909 (Support In Progress): SNEKKU - call report which customer not yet get photo and location
- 06:37 PM Datanory - SUNTORY Production Ticket(ST) #11643 (Ticket Resolved): SUNTORY - block certain URL in android enterprise
- - Bernice already verify that user can only browse kymmseng erp in mozila firefox.
- 06:37 PM Datanory - SUNTORY 24.00 hours (Production Ticket(ST) #11643 (Ticket Resolved): SUNTORY - block certain URL in android enterprise)
- Block all URL in firefox except kymmseng erp.
- 06:32 PM Datanory - GOLDCREST Production Ticket(ST) #11882 (Pending Client Verification): GOLDCREST - Hi pls check, double inv no in mobile
- select * from member where member_cd = 'wwx'
select * from txn_invoice_history_header where invoice_no like '%INWW... - 06:32 PM Datanory - GOLDCREST 24.00 hours (Production Ticket(ST) #11882 (Ticket Resolved): GOLDCREST - Hi pls check, double inv no in mobile)
- Cannot replicate the issue.
- 05:30 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11902 (Ticket Resolved): GOLDCREST - K/332 not in this route, I want to unstick, can't do it)
- User request to delete route.
- 05:30 PM Datanory - GOLDCREST Production Ticket(ST) #11902 (Pending Client Verification): GOLDCREST - K/332 not in this route, I want to unstick, can't do it
- 02:05 PM Datanory - OROMEO Production Ticket(ST) #11896 (Ticket Resolved): OROMEO - user not able to upload, error show
- 02:05 PM Datanory - OROMEO 24.00 hours (Production Ticket(ST) #11896 (Ticket Resolved): OROMEO - user not able to upload, error show)
- Issue with COALESCE,0).the coalesce function causing the convert to fail.
03/06/2024
- 10:18 PM Datanory - SUNTORY Production Ticket(ST) #11911 (Escalated to Level 3): KYMMSENG - there is no sales files from KS as well as DMS
- 10:17 PM Datanory - SUNTORY Production Ticket(ST) #11911 (Support In Progress): KYMMSENG - there is no sales files from KS as well as DMS
- 10:16 PM Datanory - SUNTORY Production Ticket(ST) #11911 (Ticket Resolved): KYMMSENG - there is no sales files from KS as well as DMS
- Please be noted there is no sales files from KS as well as DMS
@Rashdan Hussin this is 2nd issue regarding integrati... - 10:09 PM Datanory - SUNTORY Production Ticket(ST) #11910 (Escalated to Level 3): KYMMSENG - keep on receiving multiple emails
- 10:09 PM Datanory - SUNTORY Production Ticket(ST) #11910 (Support In Progress): KYMMSENG - keep on receiving multiple emails
- 10:08 PM Datanory - SUNTORY Production Ticket(ST) #11910 (Ticket Resolved): KYMMSENG - keep on receiving multiple emails
- @Cris Neoh MCC & @Joe MCC something wrong with integration engine . I keep on receiving multiple emails .
For past 2... - 09:46 PM Datanory - OROMEO Production Ticket(ST) #11896: OROMEO - user not able to upload, error show
- - Error seems come from price check data type.
- Already escalate to level 3 (shanyou).
- Shanyou said, got issue w... - 09:40 PM Datanory Trial Production Ticket(ST) #11861 (Support In Progress): KARA - Kara Customer, Merchandiser and SKU setup
- - Already setup the customer chain and product category.
- Already assigned product category for the chain.
- Now t... - 05:46 PM Datanory - YAKULT Production Ticket(ST) #11905 (Ticket Resolved): YAKULT - SFA Implementation for Yakult
- 05:46 PM Datanory - YAKULT 24.00 hours (Production Ticket(ST) #11905 (Ticket Resolved): YAKULT - SFA Implementation for Yakult)
- Insert new users and customers.
- 05:44 PM Datanory - YAKULT Production Ticket(ST) #11905 (Support In Progress): YAKULT - SFA Implementation for Yakult
- 09:37 AM Datanory - SNEKKU Production Ticket(ST) #11880 (Escalated to Level 3): SNEKKU - this collection will cancel in mysoft ya, due to cheque got issue, please assist
- 09:37 AM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11880 (Ticket Resolved): SNEKKU - this collection will cancel in mysoft ya, due to cheque got issue, please assist)
- Front end issue.
02/06/2024
- 03:04 AM Datanory - SNEKKU Production Ticket(ST) #11909 (Ticket Resolved): SNEKKU - call report which customer not yet get photo and location
- Hi @Rashdan Hussin Help to call report which customer not yet get photo and location, thanks
- 03:00 AM Datanory - GOLDCREST Production Ticket(ST) #11882 (Support In Progress): GOLDCREST - Hi pls check, double inv no in mobile
- !Screenshot%202024-06-03%20030107.png!
- In mobile db, INWWX001398-240530 got double. INWWX001399 skipped.
- Got ... - 01:31 AM Datanory - SNEKKU Production Ticket(ST) #11892 (Support In Progress): SNEKKU - why got negative ya
- select * from txn_invoice_history_header where invoice_no = 'IN24/009493'
select * from txn_invoice_history_header_a... - 12:42 AM Datanory - OROMEO Production Ticket(ST) #11896 (Support In Progress): OROMEO - user not able to upload, error show
- 05:51 PM Datanory - DAILYFRESH Production Ticket(ST) #11906 (Ticket Resolved): DAILYFRESH - PNG06 problem to upload sales.
- 05:51 PM Datanory - DAILYFRESH 1.00 hour (Production Ticket(ST) #11906 (Ticket Resolved): DAILYFRESH - PNG06 problem to upload sales.)
- Network issue.
- 05:49 PM Datanory - DAILYFRESH Production Ticket(ST) #11906 (Support In Progress): DAILYFRESH - PNG06 problem to upload sales.
01/06/2024
- 10:40 PM Datanory - SNEKKU Production Ticket(ST) #11647 (Ticket Resolved): SNEKKU - Hi @~Rashdan Hussin Add on explaination ya, as other can tick to choose it, but collection date cannot
- 10:10 PM Datanory - DAILYFRESH Production Ticket(ST) #11906 (Ticket Resolved): DAILYFRESH - PNG06 problem to upload sales.
- PNG06 problem to upload sales. Hi technical teamm. Sorry for disturb. If like this is it cause of their line connect...
- 10:01 PM Datanory - YAKULT Production Ticket(ST) #11905 (Ticket Resolved): YAKULT - SFA Implementation for Yakult
- Dear Rashdan,
Please assist to import Yakult Customer and User Master data into Datanory Trial.
Please let me k... - 09:52 PM Datanory Trial Production Ticket(ST) #11904 (Ticket Resolved): DANONE - Datanory DMS Implementation for Danone
- Dear Support Team,
Please refer to attached Project Plan for Danone. I would like to request your assistance to Ex... - 09:40 PM Datanory - DAILYFRESH Production Ticket(ST) #11903 (Ticket Resolved): DAILYFRESH - morning technical team..please assist
- 09:40 PM Datanory - DAILYFRESH 1.00 hour (Production Ticket(ST) #11903 (Ticket Resolved): DAILYFRESH - morning technical team..please assist)
- Apps bug
- 09:38 PM Datanory - DAILYFRESH Production Ticket(ST) #11903 (Support In Progress): DAILYFRESH - morning technical team..please assist
- 09:37 PM Datanory - DAILYFRESH Production Ticket(ST) #11903 (Ticket Resolved): DAILYFRESH - morning technical team..please assist
- morning technical team..please assist.
PNG06
!0879d41e-ff38-4aab-bc63-e2392e2c44da.jpg!
!e5b491cc-9e02-4ad0-96... - 09:30 PM Datanory - GOLDCREST Production Ticket(ST) #11902 (Support In Progress): GOLDCREST - K/332 not in this route, I want to unstick, can't do it
- 09:30 PM Datanory - GOLDCREST Production Ticket(ST) #11902 (Ticket Resolved): GOLDCREST - K/332 not in this route, I want to unstick, can't do it
- Hi pls check, K/332 not in this route, I want to unstick, can't do it
!353c1b39-dd4a-453f-a17a-d4783e88be77.jpg!
... - 09:25 PM Datanory - GOLDCREST Production Ticket(ST) #11901 (Ticket Resolved): GOLDCREST - MCJ 30/05/24 closing stocks different for 31/05/25 opening
- Hi pls check, why the MCJ 30/05/24 closing stocks different for 31/05/25 opening?
!3312434f-9569-43f6-a426-be33c9e... - 09:21 PM Datanory - PRIMAASIA 1.00 hour (Production Ticket(ST) #11900 (Ticket Resolved): PRIMAASIA - Data not show after 8th June)
- User enquiry.
- 09:21 PM Datanory - PRIMAASIA Production Ticket(ST) #11900 (Ticket Resolved): PRIMAASIA - Data not show after 8th June
- 09:19 PM Datanory - PRIMAASIA Production Ticket(ST) #11900 (Support In Progress): PRIMAASIA - Data not show after 8th June
- 09:18 PM Datanory - PRIMAASIA Production Ticket(ST) #11900 (Ticket Resolved): PRIMAASIA - Data not show after 8th June
- Hi
Good Morning
Data not show after 8th June
No date assigned after 8th June
!ed76d07f-495a-4b87-8637-c344f... - 09:14 PM Datanory - SNEKKU Production Ticket(ST) #11899 (Ticket Resolved): SNEKKU - Why product picture unable see
- - User change file name from 40senx30+2pkts-MIMI-01 to MIMI.
- 09:14 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11899 (Ticket Resolved): SNEKKU - Why product picture unable see)
- Why product picture unable see
- 09:02 PM Datanory - SNEKKU Production Ticket(ST) #11899 (Support In Progress): SNEKKU - Why product picture unable see
- 09:01 PM Datanory - SNEKKU Production Ticket(ST) #11899 (Ticket Resolved): SNEKKU - Why product picture unable see
- Hi @Azhar MCC Why product picture unable see
- 08:56 PM Datanory - SNEKKU Production Ticket(ST) #11898 (Ticket Resolved): SNEKKU - Why me2, don't have create doc icon
- !a5739c25-3606-4c94-8d49-ee34a0f1696f.jpg!
- 08:56 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11898 (Ticket Resolved): SNEKKU - Why me2, don't have create doc icon)
- Not turn on New Document.
- 08:52 PM Datanory - SNEKKU Production Ticket(ST) #11898 (Support In Progress): SNEKKU - Why me2, don't have create doc icon
- 08:52 PM Datanory - SNEKKU Production Ticket(ST) #11898 (Ticket Resolved): SNEKKU - Why me2, don't have create doc icon
- [20:25, 31/05/2024] +60 17-739 5515: Hi @Azhar MCC @Jann Yap MCC Why me2, don't have create doc icon?
[20:28, 31/05/... - 08:46 PM Datanory - OROMEO Production Ticket(ST) #11897 (Ticket Resolved): OROMEO - import June Merchandiser route into datanory system
- 08:46 PM Datanory - OROMEO 1.00 hour (Production Ticket(ST) #11897 (Ticket Resolved): OROMEO - import June Merchandiser route into datanory system)
- Import route plan.
- 08:44 PM Datanory - OROMEO Production Ticket(ST) #11897 (Support In Progress): OROMEO - import June Merchandiser route into datanory system
- 08:43 PM Datanory - OROMEO Production Ticket(ST) #11897 (Ticket Resolved): OROMEO - import June Merchandiser route into datanory system
- Hi @Rashdan Hussin,
Seek for your assistance to import June Merchandiser route into datanory system. - 08:36 PM Datanory - OROMEO Production Ticket(ST) #11896 (Ticket Resolved): OROMEO - user not able to upload, error show
- @Arif MCC this user not able to upload, error show at below
User: 120005
!e402e9bb-45f2-4495-a1b1-0bc32bbb4e42.jp... - 08:17 PM Datanory - SUNTORY Production Ticket(ST) #11895 (Ticket Resolved): KYMMSENG - there are not tally between details and header data
- 08:17 PM Datanory - SUNTORY 4.00 hours (Production Ticket(ST) #11895 (Ticket Resolved): KYMMSENG - there are not tally between details and header data)
- Invoice header amount that have promo not updated.
- 08:12 PM Datanory - SUNTORY Production Ticket(ST) #11895 (Support In Progress): KYMMSENG - there are not tally between details and header data
- 08:12 PM Datanory - SUNTORY Production Ticket(ST) #11895 (Ticket Resolved): KYMMSENG - there are not tally between details and header data
- - hi support team, based on latest check with Kymm Seng we found there are not tally between details and header data ...
- 12:29 PM Datanory - OROMEO Production Ticket(ST) #11894 (Escalated to Level 3): OROMEO - New version?
- 12:13 PM Datanory - OROMEO Production Ticket(ST) #11894 (Support In Progress): OROMEO - New version?
- 12:10 PM Datanory - OROMEO Production Ticket(ST) #11790 (Ticket Resolved): OROMEO - assign all customers (15787) to user ID: 110001 (Admin)
29/05/2024
- 04:42 PM Datanory Trial Production Ticket(ST) #11861: KARA - Kara Customer, Merchandiser and SKU setup
- - need to setup customer user relation
- setup chain - 12:43 PM Datanory - OROMEO 1.00 hour (Production Ticket(ST) #11790 (Ticket Resolved): OROMEO - assign all customers (15787) to user ID: 110001 (Admin))
- add customer to user relation for 110001.
- 12:43 PM Datanory - OROMEO Production Ticket(ST) #11790 (Pending Client Verification): OROMEO - assign all customers (15787) to user ID: 110001 (Admin)
- select * from member where member_cd = '110001'
select * from customer where org_id = 'OROMEO'
select * from cust... - 12:25 PM Datanory - OROMEO Production Ticket(ST) #11790 (Support In Progress): OROMEO - assign all customers (15787) to user ID: 110001 (Admin)
- 11:37 AM Datanory - DAILYFRESH Production Ticket(ST) #11766 (Ticket Resolved): DAILYFRESH - Van Goods Request Approval for SRB07 whose should be approve?
- 11:35 AM Datanory - DAILYFRESH Production Ticket(ST) #11766 (Pending Client Verification): DAILYFRESH - Van Goods Request Approval for SRB07 whose should be approve?
- 11:35 AM Datanory - DAILYFRESH 2.00 hours (Production Ticket(ST) #11766 (Ticket Resolved): DAILYFRESH - Van Goods Request Approval for SRB07 whose should be approve?)
- There are two approval flow for this user.
- 10:41 AM Datanory - SNEKKU Production Ticket(ST) #11838 (Ticket Resolved): SNEKKU - this cancelled is do by sales team or?
- 10:41 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11838 (Ticket Resolved): SNEKKU - this cancelled is do by sales team or?)
- Collection created and cancelled at their side.
- 09:08 AM Datanory - SNEKKU Production Ticket(ST) #11838 (Pending Client Feedback): SNEKKU - this cancelled is do by sales team or?
- 10:33 AM Datanory - GOLDCREST Production Ticket(ST) #11851 (Ticket Resolved): Goldcrest- hi there, as we create a new user which is BRY, can help us add this new user as PIC as per this customer list? thanks
- 10:26 AM Datanory - GOLDCREST Production Ticket(ST) #11851 (Pending Client Verification): Goldcrest- hi there, as we create a new user which is BRY, can help us add this new user as PIC as per this customer list? thanks
- --create table #tempcustomeruser (
-- customer_code varchar(50),
-- user_code varchar(50)
--)
select * from mem... - 10:26 AM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11851 (Ticket Resolved): Goldcrest- hi there, as we create a new user which is BRY, can help us add this new user as PIC as per this customer list? thanks)
- Add new customer to user relation.
- 10:15 AM Datanory - GOLDCREST Production Ticket(ST) #11851 (Support In Progress): Goldcrest- hi there, as we create a new user which is BRY, can help us add this new user as PIC as per this customer list? thanks
28/05/2024
- 10:46 PM Datanory Trial Production Ticket(ST) #11861 (Ticket Resolved): KARA - Kara Customer, Merchandiser and SKU setup
- We need implementation team to setup the Kara test environment, targeted to be ready latest by this Friday.
Custom... - 10:12 PM Datanory Trial Production Ticket(ST) #11645: FERNTEA - Setup New Organisation
- Dear Rashdan,
Please refer to attached Customer, User, and Route Plan for Ferntea. Kindly assist to import into Da... - 10:04 PM Datanory - SNEKKU Production Ticket(ST) #11838: SNEKKU - this cancelled is do by sales team or?
- select apibatchno, apitype, IsCanceled, * from arpaymententry
where voucherno in ('CCMN3000011', 'CCMN9000006', 'CC... - 09:31 PM Datanory - SNEKKU Production Ticket(ST) #11838 (Support In Progress): SNEKKU - this cancelled is do by sales team or?
- - collection come from mysoft and already cancel at mysoft
- 06:41 PM Datanory - SNEKKU Production Ticket(ST) #11838: SNEKKU - this cancelled is do by sales team or?
- select * from customer where customer_code = '5K033'
select * from txn_invoice_history_header where customer_id = ... - 09:39 PM Datanory - SNEKKU Production Ticket(ST) #11804: SNEKKU - invoice deduct more than collection
- !25117d52-00a9-464c-ab00-69595c78e7dd.jpg!
- user already amend in mysoft, our side need to patch follow mysoft - 09:32 PM Datanory - SNEKKU Production Ticket(ST) #11831: SNEKKU - picture for collection blur
- !5e3f5423-542d-4f54-9105-ce07ea084e2f.jpg!
- take photo from gallery also blur - 09:26 PM Datanory - SNEKKU Production Ticket(ST) #11832: SNEKKU - unpaid got negative amount
- - the negative invoice due to collection from mysoft
- 09:18 PM Datanory - SNEKKU Production Ticket(ST) #11837 (Support In Progress): SNEKKU - web not have these collection
- select * from customer where customer_code = '5S009'
select * from member where member_cd = 'MC2'
select * from d... - 09:16 PM Datanory - SNEKKU Production Ticket(ST) #11824 (Ticket Resolved): SNEKKU - hi @Azhar13, why web not shown CCMS0000008?
- 09:16 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11824 (Ticket Resolved): SNEKKU - hi @Azhar13, why web not shown CCMS0000008?)
- Same issue with http://124.217.245.100:90/redmine/issues/11837
- 06:40 PM Datanory - SNEKKU Production Ticket(ST) #11824: SNEKKU - hi @Azhar13, why web not shown CCMS0000008?
- select * from customer where customer_code = '5S009'
select * from member where member_cd = 'MC2'
select * from d... - 02:23 PM Datanory - SNEKKU Production Ticket(ST) #11830 (Ticket Resolved): SNEKKU - try collection (without check in out), cheque date empty, but got fill in
- 02:23 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11830 (Ticket Resolved): SNEKKU - try collection (without check in out), cheque date empty, but got fill in)
- Check the payment type.
- 02:23 PM Datanory - SNEKKU Production Ticket(ST) #11830 (Pending Client Verification): SNEKKU - try collection (without check in out), cheque date empty, but got fill in
- 02:03 PM Datanory - SNEKKU Production Ticket(ST) #11830 (Pending Client Feedback): SNEKKU - try collection (without check in out), cheque date empty, but got fill in
- 09:15 AM Datanory - SUNTORY Production Ticket(ST) #11643: SUNTORY - block certain URL in android enterprise
- Dear Jim,
We already update policy for block all site access except Kymmseng ERP in Mozilla browser. For now, this...
27/05/2024
- 11:17 PM Datanory - SNEKKU Production Ticket(ST) #11824 (Support In Progress): SNEKKU - hi @Azhar13, why web not shown CCMS0000008?
- select * from customer where customer_code = '5S009'
select * from member where member_cd = 'MS0'
select * from d... - 10:00 PM Datanory - SNEKKU Production Ticket(ST) #11832 (Support In Progress): SNEKKU - unpaid got negative amount
- select * from customer where customer_code = '5K033'
select * from txn_invoice_history_header where customer_id = ... - 04:59 PM Datanory - SNEKKU Production Ticket(ST) #11832 (Ticket Resolved): SNEKKU - unpaid got negative amount
- Hi @Rashdan Hussin why unpaid got negative amount?
!b92a743a-f8ff-41a1-8b51-7ed1e9bb7a11.jpg!
- 09:29 PM Datanory - SNEKKU Production Ticket(ST) #11830 (Support In Progress): SNEKKU - try collection (without check in out), cheque date empty, but got fill in
- select * from txn_mobile_collection_header where col_no = 'CCADMIN000001-240527'
select * from txn_mobile_collection... - 04:56 PM Datanory - SNEKKU Production Ticket(ST) #11830 (Ticket Resolved): SNEKKU - try collection (without check in out), cheque date empty, but got fill in
- hi @Jann Yap MCC, try collection (without check in out), cheque date empty, but got fill in ya
!812cfaa3-8213-431c... - 06:52 PM Datanory - SNEKKU Production Ticket(ST) #11831 (Pending Client Feedback): SNEKKU - picture for collection blur
- @~Leewei can you try take photo from gallery and see whether the photo still got blur
- 06:52 PM Datanory - SNEKKU Production Ticket(ST) #11831 (Support In Progress): SNEKKU - picture for collection blur
- 04:58 PM Datanory - SNEKKU Production Ticket(ST) #11831 (Ticket Resolved): SNEKKU - picture for collection blur
- Hi @Rashdan Hussin picture for collection blur ya, may refer video, when take photo is clear, but after view become b...
- 06:36 PM Datanory - GOLDCREST Production Ticket(ST) #11731 (Ticket Resolved): Hi pls check, CCMCJ000285-240515 didn't reflect to autocount
- 06:35 PM Datanory - GOLDCREST Production Ticket(ST) #11731 (Pending Client Verification): Hi pls check, CCMCJ000285-240515 didn't reflect to autocount
- 06:35 PM Datanory - GOLDCREST 24.00 hours (Production Ticket(ST) #11731 (Ticket Resolved): Hi pls check, CCMCJ000285-240515 didn't reflect to autocount)
- CCMCJ000285-240515 didn't reflect to autocount
- 03:08 PM Datanory - GOLDCREST Production Ticket(ST) #11731: Hi pls check, CCMCJ000285-240515 didn't reflect to autocount
- Invoice has been paid, still show outstanding:
- http://124.217.245.100:90/redmine/issues/11741
- http://124.217.24... - 06:29 PM Datanory - SUNTORY Production Ticket(ST) #11778: KYMMSENG - CNY pack SKU when export to Distributor the qty invoice is not correct
- SAP issue. Their side need to chnage the conversion factor in SAP
- 06:28 PM Datanory - SUNTORY Production Ticket(ST) #11822 (Ticket Resolved): KYMMSENG - duplicate items when export to ERP
- 06:28 PM Datanory - SUNTORY Production Ticket(ST) #11822 (Pending Client Verification): KYMMSENG - duplicate items when export to ERP
- 06:28 PM Datanory - SUNTORY 1.00 hour (Production Ticket(ST) #11822 (Ticket Resolved): KYMMSENG - duplicate items when export to ERP)
- Joe code is overwritten by pipeline.
- 04:01 PM Datanory - SUNTORY Production Ticket(ST) #11822 (Escalated to Level 3): KYMMSENG - duplicate items when export to ERP
- 04:00 PM Datanory - SUNTORY Production Ticket(ST) #11822 (Support In Progress): KYMMSENG - duplicate items when export to ERP
- 09:20 AM Datanory - SUNTORY Production Ticket(ST) #11822 (Ticket Resolved): KYMMSENG - duplicate items when export to ERP
- @Joe MCC morning please help to check as Elaine report duplicate items when export to ERP, see if the same root cause...
- 06:25 PM Datanory - SUNTORY Production Ticket(ST) #11812 (Ticket Resolved): KYMMSENG - sell in detail show blank in all transation
- 06:25 PM Datanory - SUNTORY 1.00 hour (Production Ticket(ST) #11812 (Ticket Resolved): KYMMSENG - sell in detail show blank in all transation)
- Joe code is overwritten by pipeline.
- 06:25 PM Datanory - SUNTORY Production Ticket(ST) #11812 (Pending Client Verification): KYMMSENG - sell in detail show blank in all transation
- 06:20 PM Datanory - SUNTORY Production Ticket(ST) #11783 (Ticket Resolved): KYMMSENG - can't find the product code
- 06:20 PM Datanory - SUNTORY Production Ticket(ST) #11783 (Pending Client Verification): KYMMSENG - can't find the product code
- 06:20 PM Datanory - SUNTORY 1.00 hour (Production Ticket(ST) #11783 (Ticket Resolved): KYMMSENG - can't find the product code)
- Issue with the product in datanory using old code while in ERP have new code.
- 05:01 PM Datanory - SNEKKU Production Ticket(ST) #11833 (Ticket Resolved): SNEKKU - invoice sales based on invoice only? As not tally with mysoft
- Hi @Rashdan Hussin invoice sales based on invoice only? As not tally with mysoft
!e17ac716-6e0c-445d-a135-c7065a60... - 03:36 PM Datanory - GOLDCREST 2.00 hours (Production Ticket(ST) #11788 (Ticket Resolved): GOLDCREST - SO didn't upload to sales order approval)
- SO didn't upload to sales order approval
- 03:36 PM Datanory - GOLDCREST Production Ticket(ST) #11788 (Ticket Resolved): GOLDCREST - SO didn't upload to sales order approval
- 03:33 PM Datanory - SUNTORY Production Ticket(ST) #11796 (Escalated to Level 3): KYMMSENG - issue in mobile Good Return where once we edit the line item, the warehouse will become Null
- 03:32 PM Datanory - SUNTORY Production Ticket(ST) #11796 (Support In Progress): KYMMSENG - issue in mobile Good Return where once we edit the line item, the warehouse will become Null
- 02:50 PM Datanory - GOLDCREST Production Ticket(ST) #11723: Goldcrest- Hi pls check, when the salesman checked the invoice history details, he found that the bill amount did not match the bill quantity.
- - Clickup status Deployed.
- But when testing, there is invoice that have issue to show foc item. - 10:30 AM Datanory - SNEKKU Production Ticket(ST) #11686 (Ticket Resolved): SNEKKU - other modules, follow item code ya, can change to follow item code?
- 10:30 AM Datanory - SNEKKU Production Ticket(ST) #11686 (Pending Client Verification): SNEKKU - other modules, follow item code ya, can change to follow item code?
- 10:30 AM Datanory - SNEKKU 24.00 hours (Production Ticket(ST) #11686 (Ticket Resolved): SNEKKU - other modules, follow item code ya, can change to follow item code?)
- Client request.
26/05/2024
- 11:04 PM Datanory - GOLDCREST Production Ticket(ST) #11763 (Ticket Resolved): GOLDCREST - didn't reflect to datonory SA report
- 11:04 PM Datanory - GOLDCREST Production Ticket(ST) #11774 (Ticket Resolved): GOLDCREST - Collection didn't reflect to autocount and datanory
- 11:03 PM Datanory - SNEKKU Production Ticket(ST) #11782 (Ticket Resolved): Snekku- Hi @Azhar13 this paid, but still have, please assist
- 11:01 PM Datanory - GOLDCREST Production Ticket(ST) #11797 (Ticket Resolved): GOLDCREST - why for branch V all end date change to 23/5/24
- 11:00 PM Datanory - SNEKKU Production Ticket(ST) #11798 (Ticket Resolved): SNEKKU - click import data but not response
- 10:59 PM Datanory - SUNTORY Production Ticket(ST) #11815 (Ticket Resolved): KYMMSENG - This customer no have HE promotion
- 10:58 PM Datanory - GOLDCREST Production Ticket(ST) #11811 (Ticket Resolved): GOLDCREST - why the mobile showing this invoice
25/05/2024
- 09:49 AM Datanory - SNEKKU Production Ticket(ST) #11779: SNEKKU - any update for photo unable upload issue? as MC7 upload shown this
- - end shift.
- handover to arif.
- not yet further checking. - 09:47 AM Datanory - SNEKKU Production Ticket(ST) #11780: Snekku- Hi @Azhar13 why like this ya
- - end shift.
- handover to arif.
- on sales order page promo column, it will concatenate when more than one promo. ... - 09:00 AM Datanory - SNEKKU Production Ticket(ST) #11780 (Support In Progress): Snekku- Hi @Azhar13 why like this ya
- select * from customer where customer_code = '3c801'
select * from mobile_promotion_customer_qualifier where custo... - 09:40 AM Datanory - GOLDCREST Production Ticket(ST) #11781: Goldcrest- hi, this 2 acc still got showing at salesman mobile
- - end shift.
- handover to arif.
- not yet further checking. - 09:37 AM Datanory - GOLDCREST Production Ticket(ST) #11801: GOLDCREST - salesman activity report 23/5 why didn't come out anything?
- - end shift.
- handover to arif.
- this ticket already done. just need to inform user. - 09:32 AM Datanory - GOLDCREST Production Ticket(ST) #11788: GOLDCREST - SO didn't upload to sales order approval
- select * from approval_flow where org_id = 'goldcrest'
select * from member where member_cd = 'evo'
select * fr... - 09:21 AM Datanory - SUNTORY Production Ticket(ST) #11796: KYMMSENG - issue in mobile Good Return where once we edit the line item, the warehouse will become Null
- - End shift.
- Handover to arif.
- Not yet checking.
24/05/2024
- 02:06 AM Datanory - GOLDCREST Production Ticket(ST) #11801 (Support In Progress): GOLDCREST - salesman activity report 23/5 why didn't come out anything?
- select b.branch_code, * from mst_area a
inner join mst_branch b on b.branch_id = a.branch_id
where a.org_id = 'gold... - 06:28 PM Datanory - GOLDCREST Production Ticket(ST) #11801: GOLDCREST - salesman activity report 23/5 why didn't come out anything?
- !6f2256fa-d680-4ca7-a90d-66f99149a8bd.jpg!
Hi, can help to set branch code also? - 11:09 AM Datanory - GOLDCREST Production Ticket(ST) #11801 (Ticket Resolved): GOLDCREST - salesman activity report 23/5 why didn't come out anything?
- can help to check salesman activity report 23/5 why didn't come out anything?
but autocount got invoice and collecti... - 12:12 AM Datanory - SUNTORY Production Ticket(ST) #11812 (Escalated to Level 3): KYMMSENG - sell in detail show blank in all transation
- 12:10 AM Datanory - SUNTORY Production Ticket(ST) #11812 (Support In Progress): KYMMSENG - sell in detail show blank in all transation
- 03:19 PM Datanory - SUNTORY Production Ticket(ST) #11812 (Ticket Resolved): KYMMSENG - sell in detail show blank in all transation
- Hi, can help me check about this error?
today sell in detail show blank in all transation
!7108bfad-8af4-4264-926... - 12:05 AM Datanory - SUNTORY Production Ticket(ST) #11815 (Pending Client Verification): KYMMSENG - This customer no have HE promotion
- [19:17, 24/05/2024] +60 17-987 8000: Hai lian is ws.
[19:17, 24/05/2024] +60 17-987 8000: They are selling HE?
[19:... - 12:05 AM Datanory - SUNTORY 1.00 hour (Production Ticket(ST) #11815 (Ticket Resolved): KYMMSENG - This customer no have HE promotion)
- Their promotion setup.
- 11:57 PM Datanory - SUNTORY Production Ticket(ST) #11815 (Support In Progress): KYMMSENG - This customer no have HE promotion
- 06:24 PM Datanory - SUNTORY Production Ticket(ST) #11815 (Ticket Resolved): KYMMSENG - This customer no have HE promotion
- This customer no have HE promotion
!4b23dbe3-beba-47a3-8cf6-b754e2a900da.jpg!
- 07:55 PM Datanory - GOLDCREST Production Ticket(ST) #11811 (Pending Client Verification): GOLDCREST - why the mobile showing this invoice
- select * from member where member_id = 'dc954dfdc1db4e2aaf9d2759a1522725'
select * from txn_invoice_history_header... - 07:55 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11811 (Ticket Resolved): GOLDCREST - why the mobile showing this invoice)
- Invoice created by clt device.
- 07:49 PM Datanory - GOLDCREST Production Ticket(ST) #11811 (Support In Progress): GOLDCREST - why the mobile showing this invoice
- 12:37 PM Datanory - GOLDCREST Production Ticket(ST) #11811 (Ticket Resolved): GOLDCREST - why the mobile showing this invoice
- Hi pls check for this, WWX started use mobile in Feb 2024, why the mobile showing this invoice
!5eae0ee2-0a03-4003... - 06:56 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11798 (Ticket Resolved): SNEKKU - click import data but not response)
- Route Plan Import
- 06:56 PM Datanory - SNEKKU Production Ticket(ST) #11798 (Pending Client Verification): SNEKKU - click import data but not response
- 06:53 PM Datanory - SNEKKU Production Ticket(ST) #11798 (Support In Progress): SNEKKU - click import data but not response
- 10:17 AM Datanory - SNEKKU Production Ticket(ST) #11798 (Ticket Resolved): SNEKKU - click import data but not response
- hi @Azhar MCC click import data but not response, please assist, thanks
- 06:21 PM Datanory - SNEKKU Production Ticket(ST) #11804 (Support In Progress): SNEKKU - invoice deduct more than collection
- @~Leewei for now you can amend and approve this collection first. However, our team will keep this issue open. We wil...
- 11:42 AM Datanory - SNEKKU Production Ticket(ST) #11804 (Ticket Resolved): SNEKKU - invoice deduct more than collection
- hi @Azhar MCC why different again invoice deduct more than collection
!ebed6bc4-70cd-4b0b-964b-f4a239dbff82.jpg!
... - 04:14 PM Datanory - GOLDCREST Production Ticket(ST) #11797 (Pending Client Verification): GOLDCREST - why for branch V all end date change to 23/5/24
- --select * into DMS_Ecosystem_Backup_Table.dbo._customer_to_user_relation_20240524
--from DMS_EcoSystem.dbo.customer... - 04:14 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11797 (Ticket Resolved): GOLDCREST - why for branch V all end date change to 23/5/24)
- Patch the end date.
- 04:10 PM Datanory - GOLDCREST Production Ticket(ST) #11797 (Support In Progress): GOLDCREST - why for branch V all end date change to 23/5/24
- 10:14 AM Datanory - GOLDCREST Production Ticket(ST) #11797 (Ticket Resolved): GOLDCREST - why for branch V all end date change to 23/5/24
- may i check why for branch V all end date change to 23/5/24 ? as previouly all set to year 2099
sorry, is all custom... - 03:21 PM Datanory - SNEKKU Production Ticket(ST) #11813 (On-Hold): SNEKKU - can shown percent?
- Hi @Azhar MCC Here add on discount percent?
hi @Rashdan Hussin can shown percent?
!1f0d1230-1d89-4740-ad0e-a65d18... - 02:49 PM Datanory - SNEKKU Production Ticket(ST) #11647 (Pending Client Verification): SNEKKU - Hi @~Rashdan Hussin Add on explaination ya, as other can tick to choose it, but collection date cannot
- 02:49 PM Datanory - SNEKKU 24.00 hours (Production Ticket(ST) #11647 (Ticket Resolved): SNEKKU - Hi @~Rashdan Hussin Add on explaination ya, as other can tick to choose it, but collection date cannot)
- collection date
- 12:20 PM Datanory - SUNTORY Production Ticket(ST) #11783 (Escalated to Level 3): KYMMSENG - can't find the product code
- - Issue with the product in datanory using old code while in ERP have new code.
- 12:16 PM Datanory - SUNTORY Production Ticket(ST) #11783 (Support In Progress): KYMMSENG - can't find the product code
- 12:04 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11782 (Ticket Resolved): Snekku- Hi @Azhar13 this paid, but still have, please assist)
- Data integrataion.
- 12:04 PM Datanory - SNEKKU Production Ticket(ST) #11782 (Pending Client Verification): Snekku- Hi @Azhar13 this paid, but still have, please assist
- 12:00 PM Datanory - SNEKKU Production Ticket(ST) #11782 (Support In Progress): Snekku- Hi @Azhar13 this paid, but still have, please assist
- 11:37 AM Datanory - GOLDCREST Production Ticket(ST) #11774 (Pending Client Verification): GOLDCREST - Collection didn't reflect to autocount and datanory
- Previously, invoice INMCJ000006-240318 already do collection CCMCJ000004-240318 but cancelled. But the invoice balanc...
- 11:37 AM Datanory - GOLDCREST 24.00 hours (Production Ticket(ST) #11774 (Ticket Resolved): GOLDCREST - Collection didn't reflect to autocount and datanory)
- Possibility of dead lock.
- 11:00 AM Datanory - GOLDCREST Production Ticket(ST) #11763 (Pending Client Verification): GOLDCREST - didn't reflect to datonory SA report
- 10:30 AM Datanory - GOLDCREST Production Ticket(ST) #11784 (Ticket Resolved): Goldcrest-- Hi, can help to check why this SO didn't upload to sales order approval?
- 10:30 AM Datanory - GOLDCREST 0.00 hour (Production Ticket(ST) #11784 (Ticket Resolved): Goldcrest-- Hi, can help to check why this SO didn't upload to sales order approval?)
- Ticket already created. http://124.217.245.100:90/redmine/issues/11788
- 10:29 AM Datanory - GOLDCREST Production Ticket(ST) #11784 (Support In Progress): Goldcrest-- Hi, can help to check why this SO didn't upload to sales order approval?
- 10:06 AM Datanory - SUNTORY Production Ticket(ST) #11796 (Ticket Resolved): KYMMSENG - issue in mobile Good Return where once we edit the line item, the warehouse will become Null
- Hi team, we found this issue in mobile Good Return where once we edit the line item, the warehouse will become Null. ...
23/05/2024
- 07:37 PM Datanory - OROMEO Production Ticket(ST) #11790 (Ticket Resolved): OROMEO - assign all customers (15787) to user ID: 110001 (Admin)
- Dear @Rashdan Hussin,
Kindly assist to assign all customers (15787) to user ID: 110001 (Admin). Ms Carmen will be ... - 07:18 PM Datanory - GOLDCREST Production Ticket(ST) #11788 (Ticket Resolved): GOLDCREST - SO didn't upload to sales order approval
- Hi, can help to check why this SO didn't upload to sales order approval?
salesman ady upload database u can check it - 07:08 PM Datanory - SUNTORY Production Ticket(ST) #11773 (Ticket Resolved): KYMMSENG - check this good return error
- 03:02 PM Datanory - SUNTORY Production Ticket(ST) #11773 (Pending Client Verification): KYMMSENG - check this good return error
- select * from txn_return_details x
left join txn_return_header h on x.return_id = h.return_id
left join produc... - 03:02 PM Datanory - SUNTORY 1.00 hour (Production Ticket(ST) #11773 (Ticket Resolved): KYMMSENG - check this good return error)
- Customer branch duplicate.
- 02:45 PM Datanory - SUNTORY Production Ticket(ST) #11773 (Support In Progress): KYMMSENG - check this good return error
- 07:04 PM Datanory - TSH Production Ticket(ST) #11760 (Escalated to Level 3): TSH - error that reported by TSH
- 11:44 AM Datanory - TSH Production Ticket(ST) #11760: TSH - error that reported by TSH
- !c61a3659-b20e-4911-9d38-69511dca152b.jpg!
the payment type should be cash but the report show credit
Ahmad bin Saad - 11:14 AM Datanory - TSH Production Ticket(ST) #11760 (Support In Progress): TSH - error that reported by TSH
- 2)The daily sales collection report does not display the transaction details. (Error) Will fix it by this week - DONE...
- 06:32 PM Datanory - GOLDCREST Production Ticket(ST) #11763 (Escalated to Level 3): GOLDCREST - didn't reflect to datonory SA report
- Hi pls check, didn't reflect to datonory SA report INWWX001257-240520
CCWWX001287-240520
Hi pls check, Invoice and ... - 01:57 PM Datanory - GOLDCREST 2.00 hours (Production Ticket(ST) #11763 (Ticket Resolved): GOLDCREST - didn't reflect to datonory SA report)
- Branch and area mismatch.
- 01:57 PM Datanory - GOLDCREST Production Ticket(ST) #11763 (Pending Client Verification): GOLDCREST - didn't reflect to datonory SA report
- 11:31 AM Datanory - GOLDCREST Production Ticket(ST) #11763: GOLDCREST - didn't reflect to datonory SA report
- select * from mst_area where org_id = 'goldcrest' and branch_id = 'a263d06e9a504ebe9f52a430f298b1ad'
select * from m... - 10:05 AM Datanory - GOLDCREST Production Ticket(ST) #11763: GOLDCREST - didn't reflect to datonory SA report
- !c7cddc4c-0ce9-4681-ad8a-f9c9b39cd331.jpg!
- 06:06 PM Datanory - GOLDCREST Production Ticket(ST) #11774: GOLDCREST - Collection didn't reflect to autocount and datanory
- --Checking
select * from txn_mobile_collection_header where col_no = 'CCMCJ000359-240521'
select * from txn_mobile_... - 03:05 PM Datanory - SUNTORY Production Ticket(ST) #11783 (Ticket Resolved): KYMMSENG - can't find the product code
- can't find the product code above in system
!7f81c470-9ba8-4dbc-ae20-765575104edd.jpg!
!a47da63b-3bce-4e52-9e4c-... - 01:51 PM Datanory - GOLDCREST Production Ticket(ST) #11764 (Ticket Resolved): GOLDCREST - Salesman inform me, he can't check out
- 01:50 PM Datanory - SUNTORY Production Ticket(ST) #11777 (Ticket Resolved): KYMMSENG - No have promotion list
- 09:17 AM Datanory - SNEKKU Production Ticket(ST) #11779 (Ticket Resolved): SNEKKU - any update for photo unable upload issue? as MC7 upload shown this
- hi @Rashdan Hussin any update for photo unable upload issue? as MC7 upload shown this
please settle as fast as pos...
22/05/2024
- 06:39 PM Datanory - GOLDCREST Production Ticket(ST) #11774: GOLDCREST - Collection didn't reflect to autocount and datanory
- Select ci.collection_invoices_id, Max(ci.collection_id), ci.invoice_id, '', Max(ihh.invoice_balance), Max(isnull(ci.p...
- 06:38 PM Datanory - GOLDCREST Production Ticket(ST) #11774 (Support In Progress): GOLDCREST - Collection didn't reflect to autocount and datanory
- select * from member where member_cd = 'mcj'
select * from txn_mobile_collection_header where col_no like '%CCMCJ0... - 03:58 PM Datanory - GOLDCREST Production Ticket(ST) #11774 (Ticket Resolved): GOLDCREST - Collection didn't reflect to autocount and datanory
- Hi pls check, Collection didn't reflect to autocount and datanory
CCMCJ000359-240521
CCMCJ000360-240521
!8cd8d1... - 04:49 PM Datanory - TSH Production Ticket(ST) #11759 (Ticket Resolved): TSH - collection report has no data show
- 04:40 PM Datanory - SNEKKU Production Ticket(ST) #11692 (Ticket Resolved): SNEKKU - Some of the picture empty and half
- 04:40 PM Datanory - SNEKKU 24.00 hours (Production Ticket(ST) #11692 (Ticket Resolved): SNEKKU - Some of the picture empty and half)
- Possibility due to poor network connection.
- 04:29 PM Datanory - SUNTORY Production Ticket(ST) #11778 (Escalated to Level 3): KYMMSENG - CNY pack SKU when export to Distributor the qty invoice is not correct
- 04:28 PM Datanory - SUNTORY Production Ticket(ST) #11778 (Support In Progress): KYMMSENG - CNY pack SKU when export to Distributor the qty invoice is not correct
- 04:27 PM Datanory - SUNTORY Production Ticket(ST) #11778 (Pending Client Feedback): KYMMSENG - CNY pack SKU when export to Distributor the qty invoice is not correct
- Hi @Rashdan Hussin pls log another issue for CNY pack SKU when export to Distributor the qty invoice is not correct, ...
- 04:23 PM Datanory - SUNTORY 2.00 hours (Production Ticket(ST) #11777 (Ticket Resolved): KYMMSENG - No have promotion list)
- No issue found.
- 04:23 PM Datanory - SUNTORY Production Ticket(ST) #11777 (Pending Client Verification): KYMMSENG - No have promotion list
- select * from customer where customer_name like '%ONE GLORY ENTERPRISE%'
select * from product_item where item_code ... - 04:18 PM Datanory - SUNTORY Production Ticket(ST) #11777 (Support In Progress): KYMMSENG - No have promotion list
- 04:17 PM Datanory - SUNTORY Production Ticket(ST) #11777 (Ticket Resolved): KYMMSENG - No have promotion list
- No have promotion list
- 04:14 PM Datanory - DAILYFRESH Production Ticket(ST) #11776 (Ticket Resolved): DAILYFRESH - how at handheld have double cstmr name
- select * from customer where customer_code = 'ASCS0755'
select * from customer_at where customer_code = 'ASCS0755'
... - 04:14 PM Datanory - DAILYFRESH 1.00 hour (Production Ticket(ST) #11776 (Ticket Resolved): DAILYFRESH - how at handheld have double cstmr name)
- Duplicate route.
- 04:11 PM Datanory - DAILYFRESH Production Ticket(ST) #11776 (Support In Progress): DAILYFRESH - how at handheld have double cstmr name
- 04:11 PM Datanory - DAILYFRESH Production Ticket(ST) #11776 (Ticket Resolved): DAILYFRESH - how at handheld have double cstmr name
- Hi Technical, Can i know how at handheld have double cstmr name ya? AST17. Please advice
!90c63a68-4f1a-487b-b9c5-... - 04:09 PM Datanory - DAILYFRESH Production Ticket(ST) #11775 (Ticket Resolved): DAILYFRESH - Sales Quantity By Item Report. Please assist.
- !4d40ae78-69af-421c-b3af-ce873ea51ef7.jpg!
!94c290e7-3d81-4474-9720-ca479c017940.jpg!
the highlighted column can ... - 04:09 PM Datanory - DAILYFRESH 4.00 hours (Production Ticket(ST) #11775 (Ticket Resolved): DAILYFRESH - Sales Quantity By Item Report. Please assist.)
- Caused by recent deployment.
- 04:01 PM Datanory - DAILYFRESH Production Ticket(ST) #11775 (Support In Progress): DAILYFRESH - Sales Quantity By Item Report. Please assist.
- 04:01 PM Datanory - DAILYFRESH Production Ticket(ST) #11775 (Ticket Resolved): DAILYFRESH - Sales Quantity By Item Report. Please assist.
- Morning Technical team. Sales Quantity By Item Report. Please assist.
!0efa6dc9-0925-4ef8-9450-5df18d7e9f7d.jpg!
- 03:56 PM Datanory - SUNTORY Production Ticket(ST) #11773 (Ticket Resolved): KYMMSENG - check this good return error
- @Cris Neoh MCC pls help me check this good return error
@Rashdan Hussin this is the return number, L1 should ask use... - 03:50 PM Datanory - TSH Production Ticket(ST) #11772 (Ticket Resolved): TSH - datanory website show error when select Report module
- [12:43, 22/05/2024] Shanyou MCC: This one is not at report, its a web issue
[12:58, 22/05/2024] Shu Ern MCC: it's du... - 03:45 PM Datanory - TSH Production Ticket(ST) #11772 (Support In Progress): TSH - datanory website show error when select Report module
- 03:44 PM Datanory - TSH Production Ticket(ST) #11772 (Ticket Resolved): TSH - datanory website show error when select Report module
- Hi, admin inform that datanory website show error when select Report module
!895cce70-c9e9-458e-9993-fc027a306840.... - 10:55 AM Datanory - TSH Production Ticket(ST) #11771 (Ticket Resolved): TSH - salesman unable to perform upload
- 10:50 AM Datanory - TSH Production Ticket(ST) #11771 (Support In Progress): TSH - salesman unable to perform upload
- 10:50 AM Datanory - TSH Production Ticket(ST) #11771 (Ticket Resolved): TSH - salesman unable to perform upload
- Morning @Louise MCC, my salesman unable to perform upload today.
Need your assist on this urgently
!38936c2d-ae14...
21/05/2024
- 09:46 PM Datanory - GOLDCREST Production Ticket(ST) #11748 (Ticket Resolved): GOLDCREST - why already settled the payment, still showing in mobile?
- Same issue as http://124.217.245.100:90/redmine/issues/11731
- 09:44 PM Datanory - GOLDCREST Production Ticket(ST) #11741 (Ticket Resolved): GOLDCREST - why already settled the payment, still showing in mobile?
- Same issue as http://124.217.245.100:90/redmine/issues/11731
- 09:42 PM Datanory - GOLDCREST Production Ticket(ST) #11750 (Ticket Resolved): GOLDCREST - So how to solve it? For this customer 302K/346 no more outstanding
- 09:42 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11750 (Ticket Resolved): GOLDCREST - So how to solve it? For this customer 302K/346 no more outstanding)
- Same issue as http://124.217.245.100:90/redmine/issues/11731
- 09:27 PM Datanory - SUNTORY 1.00 hour (Production Ticket(ST) #11770 (Ticket Resolved): KYMMSENG - Upload error)
- Multiple branches for the promotion causing duplicate
- 09:27 PM Datanory - SUNTORY Production Ticket(ST) #11770 (Ticket Resolved): KYMMSENG - Upload error
- 09:17 PM Datanory - SUNTORY Production Ticket(ST) #11770 (Support In Progress): KYMMSENG - Upload error
- 09:17 PM Datanory - SUNTORY Production Ticket(ST) #11770 (Ticket Resolved): KYMMSENG - Upload error
- !70dd754e-7894-4c36-a327-1ecf8207ca6d.jpg!
User hit error when want to Upload. - 09:14 PM Datanory - SUNTORY Production Ticket(ST) #11769 (Ticket Resolved): KYMMSENG - cant upload
- 09:14 PM Datanory - SUNTORY 1.00 hour (Production Ticket(ST) #11769 (Ticket Resolved): KYMMSENG - cant upload)
- Network issue.
- 09:07 PM Datanory - SUNTORY Production Ticket(ST) #11769 (Support In Progress): KYMMSENG - cant upload
- 09:07 PM Datanory - SUNTORY Production Ticket(ST) #11769 (Ticket Resolved): KYMMSENG - cant upload
- cant upload
!fc3b20d2-5c9a-4ce3-8fe4-baea09649d20.jpg!
- all user cannot do Upload and Upload database. - 04:15 PM Datanory - GOLDCREST Production Ticket(ST) #11764 (Pending Client Verification): GOLDCREST - Salesman inform me, he can't check out
- 04:15 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11764 (Ticket Resolved): GOLDCREST - Salesman inform me, he can't check out)
- Cannot replicate the issue.
- 04:12 PM Datanory - GOLDCREST Production Ticket(ST) #11764 (Support In Progress): GOLDCREST - Salesman inform me, he can't check out
- 10:48 AM Datanory - GOLDCREST Production Ticket(ST) #11764 (Ticket Resolved): GOLDCREST - Salesman inform me, he can't check out
- Salesman inform me, he can't check out, then he do like this only can check out
!73588c13-94e2-468f-8a3b-be62588b3... - 03:36 PM Datanory Trial Production Ticket(ST) #11768 (Ticket Resolved): TLE - Request for TLE Trial Environment Setup
- Dear Rashdan,
Based on our previous conversation, kindly assist with setting up a trial environment for TLE.
At... - 03:10 PM Datanory - DAILYFRESH Production Ticket(ST) #11766 (Escalated to Level 3): DAILYFRESH - Van Goods Request Approval for SRB07 whose should be approve?
- 02:04 PM Datanory - DAILYFRESH Production Ticket(ST) #11766: DAILYFRESH - Van Goods Request Approval for SRB07 whose should be approve?
- select * from approval_flow where org_id = 'A000003' and activity = 'Van Goods Request'
select * from approval_flow_... - 11:38 AM Datanory - DAILYFRESH Production Ticket(ST) #11766 (Support In Progress): DAILYFRESH - Van Goods Request Approval for SRB07 whose should be approve?
- Based on checking, SRB07 was assigned to two branches, SRB and SHA. And there is approver for both branches.
VanGood... - 11:37 AM Datanory - DAILYFRESH Production Ticket(ST) #11766 (Ticket Resolved): DAILYFRESH - Van Goods Request Approval for SRB07 whose should be approve?
- Hi Technical Team. For Van Goods Request Approval for SRB07 whose should be approve? SRB01 right? But this 2 days, th...
- 02:57 PM Datanory - SNEKKU Production Ticket(ST) #11762 (Escalated to Level 3): SNEKKU - why last visit shown 20/05/24 for 10T09, user MC5?
- select * from member where member_cd = 'MC5'
select * from customer where customer_code = '10T09'
select * from t... - 10:49 AM Datanory - SNEKKU Production Ticket(ST) #11762 (Support In Progress): SNEKKU - why last visit shown 20/05/24 for 10T09, user MC5?
- 09:02 AM Datanory - SNEKKU Production Ticket(ST) #11762 (Ticket Resolved): SNEKKU - why last visit shown 20/05/24 for 10T09, user MC5?
- hi @Azhar MCC why last visit shown 20/05/24 for 10T09, user MC5? as last visit should be 07/05/24
!9ca139ae-f4d5-4... - 10:45 AM Datanory - GOLDCREST Production Ticket(ST) #11763 (Ticket Resolved): GOLDCREST - didn't reflect to datonory SA report
- Hi pls check, didn't reflect to datonory SA report INWWX001257-240520
CCWWX001287-240520 - 10:07 AM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11758 (Ticket Resolved): SNEKKU - unable save, shown bank blank)
- Include checking for bank.
- 10:07 AM Datanory - SNEKKU Production Ticket(ST) #11758 (Ticket Resolved): SNEKKU - unable save, shown bank blank
- 08:58 AM Datanory - SNEKKU Production Ticket(ST) #11761 (Escalated to Level 3): SNEKKU - receipt can add on details below?
- hi @Azhar MCC receipt can add on details below?
- Cheque No
- invoice and cn document Date
- original invoice and ...
20/05/2024
- 06:19 PM Datanory - SNEKKU Production Ticket(ST) #11690: SNEKKU - help to check any setting wrong caused this
- Shuern: the quantity in additional rule section has nothing to do with promotion qualifier quantity, it just showing...
- 06:18 PM Datanory - SNEKKU Production Ticket(ST) #11691: SNEKKU - setting 3% for carton, but why not appear
- Shuern: the quantity in additional rule section has nothing to do with promotion qualifier quantity, it just showing...
- 06:12 PM Datanory - SUNTORY 1.00 hour (Production Ticket(ST) #11674 (Ticket Resolved): suntory- I saw the decimal point difference for 08th and 09th any reason ?)
- decimal point difference for 08th and 09th
- 06:12 PM Datanory - SUNTORY Production Ticket(ST) #11674 (Ticket Resolved): suntory- I saw the decimal point difference for 08th and 09th any reason ?
- 06:07 PM Datanory - SUNTORY Production Ticket(ST) #11674 (Support In Progress): suntory- I saw the decimal point difference for 08th and 09th any reason ?
- 06:05 PM Datanory - GOLDCREST Production Ticket(ST) #11627: GOLDCREST - CCWWQ000438, CCWWQ000439 and CCWWQ000440 didn't reflect to autocount
- Clickup status: Current Sprint
- 05:59 PM Datanory - SUNTORY Production Ticket(ST) #11656 (Ticket Resolved): Suntory - [07/05, 20:50] MCC Cris: hi not sure if this is issue because when i filter 6th May, then data cannot show [07/05, 20:51] MCC Cris: when no select filter the 6th May data is shown
- 05:59 PM Datanory - SUNTORY 1.00 hour (Production Ticket(ST) #11656 (Ticket Resolved): Suntory - [07/05, 20:50] MCC Cris: hi not sure if this is issue because when i filter 6th May, then data cannot show [07/05, 20:51] MCC Cris: when no select filter the 6th May data is shown)
- bug
- 05:55 PM Datanory - SUNTORY Production Ticket(ST) #11656 (Pending Client Verification): Suntory - [07/05, 20:50] MCC Cris: hi not sure if this is issue because when i filter 6th May, then data cannot show [07/05, 20:51] MCC Cris: when no select filter the 6th May data is shown
- 05:53 PM Datanory - TSH Production Ticket(ST) #11760 (Ticket Resolved): TSH - error that reported by TSH
- @Rashdan Hussin I have summarised the error that reported by TSH:
1)There is an error in the system displaying the... - 05:49 PM Datanory - SNEKKU Production Ticket(ST) #11686: SNEKKU - other modules, follow item code ya, can change to follow item code?
- Status in clickup: Test
- 05:42 PM Datanory - SNEKKU Production Ticket(ST) #11647: SNEKKU - Hi @~Rashdan Hussin Add on explaination ya, as other can tick to choose it, but collection date cannot
- - now able to choose collection date
- but collection date not in sequence - 05:26 PM Datanory - GOLDCREST Production Ticket(ST) #11750 (Support In Progress): GOLDCREST - So how to solve it? For this customer 302K/346 no more outstanding
- 10:15 AM Datanory - GOLDCREST Production Ticket(ST) #11750 (Ticket Resolved): GOLDCREST - So how to solve it? For this customer 302K/346 no more outstanding
- Hi pls check, I296886 already paid 27/04/24 (bcoz this inv showing in mobile, salesman issue collection and wrongly ...
- 05:24 PM Datanory - TSH 2.00 hours (Production Ticket(ST) #11759 (Ticket Resolved): TSH - collection report has no data show)
- sp logic not cater empty invoice supply.
- 05:24 PM Datanory - TSH Production Ticket(ST) #11759 (Pending Client Verification): TSH - collection report has no data show
- 05:19 PM Datanory - TSH Production Ticket(ST) #11759 (Support In Progress): TSH - collection report has no data show
- 02:43 PM Datanory - TSH Production Ticket(ST) #11759 (Ticket Resolved): TSH - collection report has no data show
- @Rashdan Hussin For TSH collection report has no data show, can help to check?
!7efeddab-79d4-486b-bd35-a6a02ed9cd... - 05:17 PM Datanory - SNEKKU Production Ticket(ST) #11742 (Ticket Resolved): SNEKKU - collection unable approve
- 05:16 PM Datanory - GOLDCREST Production Ticket(ST) #11740 (Ticket Resolved): GOLDCREST - pls check this issue
- 05:15 PM Datanory - SUNTORY Production Ticket(ST) #11739 (Ticket Resolved): KYMMSENG - Another issue is Return
- 02:10 PM Datanory - SNEKKU Production Ticket(ST) #11758 (Support In Progress): SNEKKU - unable save, shown bank blank
- 02:10 PM Datanory - SNEKKU Production Ticket(ST) #11758 (Ticket Resolved): SNEKKU - unable save, shown bank blank
- hi @Azhar MCC unable save, shown bank blank
but we never fill up ya
!4e14938d-0cb6-40c6-a16d-06a17cca46c2.jpg!
!... - 10:55 AM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11748 (Ticket Resolved): GOLDCREST - why already settled the payment, still showing in mobile?)
- already settled the payment, still showing in mobile
- 10:55 AM Datanory - GOLDCREST Production Ticket(ST) #11748 (Pending Client Verification): GOLDCREST - why already settled the payment, still showing in mobile?
- select * from customer where customer_code = '302M/170'
select * from member where member_id = '3285f21092ff4c4aa4b8... - 10:49 AM Datanory - GOLDCREST Production Ticket(ST) #11748 (Support In Progress): GOLDCREST - why already settled the payment, still showing in mobile?
- 10:04 AM Datanory - GOLDCREST Production Ticket(ST) #11748 (Ticket Resolved): GOLDCREST - why already settled the payment, still showing in mobile?
- Hi pls check, why already settled the payment, still showing in mobile?
Customer code: 302M/170
!457e1bba-38f9-...
17/05/2024
- 07:00 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11742 (Ticket Resolved): SNEKKU - collection unable approve)
- issue with web collection is a bug
- 07:00 PM Datanory - SNEKKU Production Ticket(ST) #11742 (Pending Client Verification): SNEKKU - collection unable approve
- 02:54 PM Datanory - SNEKKU Production Ticket(ST) #11742 (Escalated to Level 3): SNEKKU - collection unable approve
- 02:54 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11742 (Ticket Resolved): SNEKKU - collection unable approve)
- web collection bug
- 02:51 PM Datanory - SNEKKU Production Ticket(ST) #11742 (Support In Progress): SNEKKU - collection unable approve
- 02:51 PM Datanory - SNEKKU Production Ticket(ST) #11742 (Ticket Resolved): SNEKKU - collection unable approve
- hi @Azhar MCC, collection unable approve it got CN
!615a4615-1a37-49dc-b19f-5dd645a9aff8.jpg!
hi @Rashdan Hussi... - 06:55 PM Datanory - GOLDCREST Production Ticket(ST) #11740 (Pending Client Verification): GOLDCREST - pls check this issue
- select * from customer where customer_code = '302k/346'
select * from member where member_id = '2c9e40b5f5904775b711... - 06:55 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11740 (Ticket Resolved): GOLDCREST - pls check this issue)
- Knock off invoice still showing.
- 06:52 PM Datanory - GOLDCREST Production Ticket(ST) #11740 (Support In Progress): GOLDCREST - pls check this issue
- 02:46 PM Datanory - GOLDCREST Production Ticket(ST) #11740 (Ticket Resolved): GOLDCREST - pls check this issue
- !6d1b2b10-8c72-4698-acbc-756394c497b0.jpg!
!ccb8ee38-f42d-4b75-96db-dbae4f2a5def.jpg!
!175551d6-8463-4470-ab3b-1b43... - 06:52 PM Datanory - GOLDCREST Production Ticket(ST) #11741 (Pending Client Verification): GOLDCREST - why already settled the payment, still showing in mobile?
- select * from customer where customer_code = '305p/009'
select * from member where member_id = '0d5eda133f2946f1aef0... - 06:42 PM Datanory - GOLDCREST Production Ticket(ST) #11741 (Support In Progress): GOLDCREST - why already settled the payment, still showing in mobile?
- 02:48 PM Datanory - GOLDCREST Production Ticket(ST) #11741 (Ticket Resolved): GOLDCREST - why already settled the payment, still showing in mobile?
- Hi pls check, why already settled the payment, still showing in mobile?
!8cd1a2d3-a946-420b-ba42-9e09616545f4.jpg!... - 04:30 PM Datanory - SUNTORY Production Ticket(ST) #11739 (Pending Client Verification): KYMMSENG - Another issue is Return
- 04:30 PM Datanory - SUNTORY 2.00 hours (Production Ticket(ST) #11739 (Ticket Resolved): KYMMSENG - Another issue is Return)
- Good return pending.
- 04:27 PM Datanory - SUNTORY Production Ticket(ST) #11739 (Support In Progress): KYMMSENG - Another issue is Return
- 02:42 PM Datanory - SUNTORY Production Ticket(ST) #11739 (Ticket Resolved): KYMMSENG - Another issue is Return
- Promo Error > Return Goods Stock into system > But how come my stock still non add back ...?
any step miss-out
!3... - 09:25 AM Datanory - NIBOU Production Ticket(ST) #11705 (Ticket Resolved): NIBOU - checking all the active users for Nibou
- Dear @Louise Lim,
Kindly refer below information as requested:
AIDAH
Mar-24
FOO
Feb-24
JUSTIN
...
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