Alfred Tan's activity
From 11/05/2024 to 09/06/2024
07/06/2024
- 06:51 PM Express365 Production Ticket(ST) #11960: Express365 - export all the transaction and master data
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- 06:49 PM Express365 Production Ticket(ST) #11960 (Pending Client Verification): Express365 - export all the transaction and master data
- 06:49 PM Express365 1.20 hour (Production Ticket(ST) #11960 (Ticket Resolved): Express365 - export all the transaction and master data)
- .
- 03:39 PM Express365 Production Ticket(ST) #11960 (Support In Progress): Express365 - export all the transaction and master data
- 03:39 PM Express365 Production Ticket(ST) #11960 (Ticket Resolved): Express365 - export all the transaction and master data
- @Kamal Arif hi kamal ... Vegan Life Trading this user asking whether can renew for 1 month or 2 months only?
... - 06:12 PM Express365 Production Ticket(ST) #11962 (Ticket Resolved): Express365 - Balance sheet 2023 report not tallly
- Company: SOS Fastlane Emergency Solution SB
year 2022 closing value not tally
year jan 2023 - dec 2023 opening va... - 06:09 PM Express365 Production Ticket(ST) #11961 (Ticket Resolved): Express365 - SST report no recent invoice
- 06:09 PM Express365 Production Ticket(ST) #11961 (Pending Client Verification): Express365 - SST report no recent invoice
- 06:03 PM Express365 Production Ticket(ST) #11961 (Support In Progress): Express365 - SST report no recent invoice
- 06:03 PM Express365 0.50 hour (Production Ticket(ST) #11961 (Ticket Resolved): Express365 - SST report no recent invoice)
- check and understand user enquiry
- 03:43 PM Express365 Production Ticket(ST) #11961 (Ticket Resolved): Express365 - SST report no recent invoice
- +60 11-2680 0180
May know y I select service tax to customer invoice
But in SST report dint listing anything - 03:37 PM Express365 2.00 hours (Production Ticket(ST) #11959 (Ticket Resolved): Job Order - enquiry)
- check and understand user enquiry
- 03:37 PM Express365 Production Ticket(ST) #11959 (Support In Progress): Job Order - enquiry
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Hi @MCC chongmingchuan , currently have customer enquiry the E365 Job ... - 03:35 PM Express365 Production Ticket(ST) #11959 (Ticket Resolved): Job Order - enquiry
- do you have this JOB ORDER which is able to link with my express 365 ?
https://accounting.treezsoft.com/job/?type...
04/06/2024
- 04:39 PM Express365 Production Ticket(ST) #11913 (Ticket Resolved): Express365 - Payment received cannot tick invoice
- 04:20 PM Express365 Production Ticket(ST) #11913 (Pending Client Verification): Express365 - Payment received cannot tick invoice
- 03:11 PM Express365 1.00 hour (Production Ticket(ST) #11913 (Ticket Resolved): Express365 - Payment received cannot tick invoice)
- check and escalate to Principal
- 03:11 PM Express365 Production Ticket(ST) #11913 (Escalated to 3rd Party): Express365 - Payment received cannot tick invoice
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- 10:09 AM Express365 Production Ticket(ST) #11913 (Support In Progress): Express365 - Payment received cannot tick invoice
- 10:09 AM Express365 0.50 hour (Production Ticket(ST) #11913 (Ticket Resolved): Express365 - Payment received cannot tick invoice)
- check and understand user enquiry
- 10:08 AM Express365 Production Ticket(ST) #11913 (Ticket Resolved): Express365 - Payment received cannot tick invoice
- we cannot tick payment on the invoice
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Company: An stiching
29/05/2024
- 07:40 PM Express365 Production Ticket(ST) #11873 (Pending Client Verification): POS - enquiry the POS
- 07:39 PM Express365 Production Ticket(ST) #11873 (Support In Progress): POS - enquiry the POS
- 07:39 PM Express365 0.50 hour (Production Ticket(ST) #11873 (Ticket Resolved): POS - enquiry the POS)
- understand the enquiry
- 07:38 PM Express365 Production Ticket(ST) #11873 (Ticket Resolved): POS - enquiry the POS
- company Hua Chian
For the POS, do you have the functions what i can set discount and promotion?
for the invento... - 12:16 PM Express365 Production Ticket(ST) #11867 (Ticket Resolved): Express365 - Enquiry the SST-return
- 09:59 AM Express365 Production Ticket(ST) #11867: Express365 - Enquiry the SST-return
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Sorry to disturb you again. I try to download the SST Return. But why the... - 09:57 AM Express365 Production Ticket(ST) #11867 (Pending Client Verification): Express365 - Enquiry the SST-return
- 09:50 AM Express365 1.00 hour (Production Ticket(ST) #11867 (Ticket Resolved): Express365 - Enquiry the SST-return)
- check and understand user enquiry
- 09:50 AM Express365 Production Ticket(ST) #11867 (Support In Progress): Express365 - Enquiry the SST-return
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- 09:49 AM Express365 Production Ticket(ST) #11867 (Ticket Resolved): Express365 - Enquiry the SST-return
- company name: NRS PROCESS SYSTEMS SDN BHD
Our company are using the Express365 accounting software. Currently, our...
28/05/2024
- 06:24 PM Express365 Production Ticket(ST) #11836 (Ticket Resolved): Express365 - adjust the SSM number
- 05:27 PM Express365 Production Ticket(ST) #11816 (Ticket Resolved): Express365 - cannot delete the receive payment
- 05:27 PM Express365 Production Ticket(ST) #11816 (Pending Client Verification): Express365 - cannot delete the receive payment
- 05:25 PM Express365 Production Ticket(ST) #11816 (Support In Progress): Express365 - cannot delete the receive payment
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- 05:25 PM Express365 0.50 hour (Production Ticket(ST) #11816 (Ticket Resolved): Express365 - cannot delete the receive payment)
- check and understand user enquiry
- 09:43 AM Express365 0.50 hour (Production Ticket(ST) #11816 (Ticket Resolved): Express365 - cannot delete the receive payment)
- check and understand user enquiry
- 09:43 AM Express365 Production Ticket(ST) #11816: Express365 - cannot delete the receive payment
- The payment receipt is clear in Bank Reconciliation page.
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27/05/2024
- 06:29 PM Express365 Production Ticket(ST) #11836: Express365 - adjust the SSM number
- Hi Leong,
company 'Pro Office' request to update the SSM number under the footer, could you please assist us to do u... - 06:21 PM Express365 Production Ticket(ST) #11836 (Pending Client Verification): Express365 - adjust the SSM number
- 06:21 PM Express365 1.00 hour (Production Ticket(ST) #11836 (Ticket Resolved): Express365 - adjust the SSM number)
- .
- 05:44 PM Express365 Production Ticket(ST) #11836 (Support In Progress): Express365 - adjust the SSM number
- 05:38 PM Express365 Production Ticket(ST) #11836 (Ticket Resolved): Express365 - adjust the SSM number
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Hi sir, how to edit this company number in the sales invoice the correct ...
24/05/2024
- 07:02 PM Express365 Production Ticket(ST) #11816 (Ticket Resolved): Express365 - cannot delete the receive payment
- !78b10861-5527-4926-b60d-4e2da3beba61.jpg!
I want to delete 2 item, but i cant
!569bb665-ff97-413c-ad7b-0e4cbae73... - 04:22 PM Express365 Production Ticket(ST) #11713 (Ticket Resolved): Express365- ini saya generate utk sst tax. invoice fz1540 tu kenapa amount dia tak sama dgn dalam invoice ye? haritu saya check mungkin sebab ep fee. tapi bila dah kira, tolak amount ep fee tak dapat amount 118,331.60 tu.
- 04:22 PM Express365 Production Ticket(ST) #11713 (Pending Client Verification): Express365- ini saya generate utk sst tax. invoice fz1540 tu kenapa amount dia tak sama dgn dalam invoice ye? haritu saya check mungkin sebab ep fee. tapi bila dah kira, tolak amount ep fee tak dapat amount 118,331.60 tu.
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- 04:19 PM Express365 Production Ticket(ST) #11713 (Support In Progress): Express365- ini saya generate utk sst tax. invoice fz1540 tu kenapa amount dia tak sama dgn dalam invoice ye? haritu saya check mungkin sebab ep fee. tapi bila dah kira, tolak amount ep fee tak dapat amount 118,331.60 tu.
- 04:19 PM Express365 3.00 hours (Production Ticket(ST) #11713 (Ticket Resolved): Express365- ini saya generate utk sst tax. invoice fz1540 tu kenapa amount dia tak sama dgn dalam invoice ye? haritu saya check mungkin sebab ep fee. tapi bila dah kira, tolak amount ep fee tak dapat amount 118,331.60 tu.)
- call with user to understand the requirement
- 12:12 PM Express365 Production Ticket(ST) #11805 (Ticket Resolved): Express365 - enquiry account status
- 11:55 AM Express365 Production Ticket(ST) #11805 (Pending Client Verification): Express365 - enquiry account status
- 11:52 AM Express365 Production Ticket(ST) #11805 (Support In Progress): Express365 - enquiry account status
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- 11:52 AM Express365 2.00 hours (Production Ticket(ST) #11805 (Ticket Resolved): Express365 - enquiry account status)
- check and understand user enquiry
- 11:50 AM Express365 Production Ticket(ST) #11805 (Ticket Resolved): Express365 - enquiry account status
- Vegan Life Trading long time not using FAV365 cloud accounting since they didnt pay the subscription. they asking tha...
- 11:49 AM Express365 Production Ticket(ST) #11803 (Ticket Resolved): Express365 - SST report does not capture the 8 %
- 11:48 AM Express365 Production Ticket(ST) #11803 (Pending Client Verification): Express365 - SST report does not capture the 8 %
- 11:43 AM Express365 Production Ticket(ST) #11803: Express365 - SST report does not capture the 8 %
- Hi @365 Principal Leong , may you advise us, the customer created the own SST 8% and used this code to apply to trans...
- 11:38 AM Express365 Production Ticket(ST) #11803 (Support In Progress): Express365 - SST report does not capture the 8 %
- 11:38 AM Express365 4.00 hours (Production Ticket(ST) #11803 (Ticket Resolved): Express365 - SST report does not capture the 8 %)
- check with user and principal
- 11:34 AM Express365 Production Ticket(ST) #11803 (Ticket Resolved): Express365 - SST report does not capture the 8 %
- Hi Support, I am from Pro Office Solutions Sdn Bhd
This month I have to run SST for period of Mar & Apr 2024
Howeve... - 11:38 AM Express365 Production Ticket(ST) #11802 (Ticket Resolved): POS - Discount function disable
- 11:38 AM Express365 Production Ticket(ST) #11802 (Pending Client Verification): POS - Discount function disable
- 11:31 AM Express365 3.00 hours (Production Ticket(ST) #11802 (Ticket Resolved): POS - Discount function disable)
- fix the configuration
- 11:31 AM Express365 Production Ticket(ST) #11802 (Support In Progress): POS - Discount function disable
- Morning @365 Principal Leong , about the POS 's preferences setting for 'Discount Change'.
!285abbfd-2305-4250-b81c-... - 11:29 AM Express365 Production Ticket(ST) #11802 (Ticket Resolved): POS - Discount function disable
- Try tick on this “discount change” and save the setting, but it fail to save to setting
!36ed36bb-364c-4dd8-95aa-b74... - 11:28 AM Express365 Production Ticket(ST) #11800 (Ticket Resolved): POS - enquiry the chart of account
- 11:27 AM Express365 Production Ticket(ST) #11800 (Pending Client Verification): POS - enquiry the chart of account
- 11:25 AM Express365 Production Ticket(ST) #11800 (Support In Progress): POS - enquiry the chart of account
- 10:58 AM Express365 0.50 hour (Production Ticket(ST) #11800 (Ticket Resolved): POS - enquiry the chart of account)
- check and understand user enquiry
- 10:57 AM Express365 Production Ticket(ST) #11800 (Ticket Resolved): POS - enquiry the chart of account
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Is this correct as expense /discount allowed ?
Morning,
would you... - 11:25 AM Express365 Production Ticket(ST) #11795 (Ticket Resolved): Express365 - new product missing in stock received
- 11:21 AM Express365 Production Ticket(ST) #11799 (Ticket Resolved): POS - enquiry the payment types
- 11:02 AM Express365 Production Ticket(ST) #11799 (Pending Client Verification): POS - enquiry the payment types
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- 10:55 AM Express365 0.50 hour (Production Ticket(ST) #11799 (Ticket Resolved): POS - enquiry the payment types)
- check and understand user enquiry
- 10:55 AM Express365 Production Ticket(ST) #11799 (Support In Progress): POS - enquiry the payment types
- 10:55 AM Express365 Production Ticket(ST) #11799 (Ticket Resolved): POS - enquiry the payment types
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23/05/2024
- 10:53 PM Express365 Production Ticket(ST) #11795 (Pending Client Verification): Express365 - new product missing in stock received
- 10:52 PM Express365 2.00 hours (Production Ticket(ST) #11795 (Ticket Resolved): Express365 - new product missing in stock received)
- check and understand user enquiry
- 10:52 PM Express365 Production Ticket(ST) #11795 (Support In Progress): Express365 - new product missing in stock received
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@~Charlie we received an escalate from company 'evest marketing', cust... - 10:50 PM Express365 Production Ticket(ST) #11795 (Ticket Resolved): Express365 - new product missing in stock received
- Hi, can you help me check why I cannot find my stock item at stock received
!fc9dd4db-dada-49af-be2d-a52aa74c5c37.jp... - 10:51 PM Express365 Production Ticket(ST) #11794 (Ticket Resolved): Express365 - Payment received cannot tick invoice
- 10:49 PM Express365 Production Ticket(ST) #11794 (Pending Client Verification): Express365 - Payment received cannot tick invoice
- Hi @365 Principal Leong , may we know what error cause the invoice document in receive payment not allow to tick?
!1... - 10:39 PM Express365 Production Ticket(ST) #11794 (Support In Progress): Express365 - Payment received cannot tick invoice
- 10:39 PM Express365 2.00 hours (Production Ticket(ST) #11794 (Ticket Resolved): Express365 - Payment received cannot tick invoice)
- check and escalate to Principal
- 10:39 PM Express365 Production Ticket(ST) #11794 (Ticket Resolved): Express365 - Payment received cannot tick invoice
- I want to ask about system 365
we cannot tick the payment on invoice
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20/05/2024
- 10:15 AM Express365 Production Ticket(ST) #11749 (Ticket Resolved): Finance365 - udpate the company detail
- 10:11 AM Express365 Production Ticket(ST) #11749 (Pending Client Verification): Finance365 - udpate the company detail
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- 10:09 AM Express365 Production Ticket(ST) #11749 (Support In Progress): Finance365 - udpate the company detail
- 10:09 AM Express365 1.00 hour (Production Ticket(ST) #11749 (Ticket Resolved): Finance365 - udpate the company detail)
- check and understand user enquiry
- 10:08 AM Express365 Production Ticket(ST) #11749 (Ticket Resolved): Finance365 - udpate the company detail
- please delete company BONUS FORTUNA F&B SDN BHD and change to new company name BONUS FORTUNA SDN BHD
because company... - 10:04 AM Finance365 Production Ticket(ST) #11747 (Ticket Resolved): Finance365 - Tax amount not appear in SST Transaction Report
- 10:03 AM Finance365 Production Ticket(ST) #11747: Finance365 - Tax amount not appear in SST Transaction Report
- Hi Ms, this is our contact for express365, you may write your concern to this phone number,
You may address me - Al... - 10:03 AM Finance365 Production Ticket(ST) #11747 (Pending Client Verification): Finance365 - Tax amount not appear in SST Transaction Report
- 10:00 AM Finance365 Production Ticket(ST) #11747 (Support In Progress): Finance365 - Tax amount not appear in SST Transaction Report
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- 10:00 AM Finance365 1.00 hour (Production Ticket(ST) #11747 (Ticket Resolved): Finance365 - Tax amount not appear in SST Transaction Report)
- check and understand user enquiry
- 10:00 AM Finance365 Production Ticket(ST) #11747 (Ticket Resolved): Finance365 - Tax amount not appear in SST Transaction Report
- *call with user*
User said the SST transaction Listing report does not show the 2023 sales invoice 's tax amount. ... - 09:49 AM Express365 Production Ticket(ST) #11588 (Ticket Resolved): Express365 - Enquire on Integrate with Easy Store
- 09:43 AM Express365 Production Ticket(ST) #11625 (Ticket Resolved): Express365 - name of PDF filename
- 09:34 AM Express365 Production Ticket(ST) #11625: Express365 - name of PDF filename
- Currently only sales invoice filename is followed by doc number
Hi Mr Chan, we have checked with developer on the ...
17/05/2024
- 10:57 AM Express365 Production Ticket(ST) #11735 (Ticket Resolved): Express365 - request Chart of Account template
- 10:29 AM Express365 Production Ticket(ST) #11735 (Pending Client Verification): Express365 - request Chart of Account template
- 10:29 AM Express365 0.10 hour (Production Ticket(ST) #11735 (Ticket Resolved): Express365 - request Chart of Account template)
- .
- 10:27 AM Express365 Production Ticket(ST) #11735 (Support In Progress): Express365 - request Chart of Account template
- 10:26 AM Express365 Production Ticket(ST) #11735 (Ticket Resolved): Express365 - request Chart of Account template
- Where can I get the template to import?
Can I get the template by 10?
CHART of Accounts
As we would like to impo...
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