Muhammad Arif's activity
From 27/04/2024 to 26/05/2024
25/05/2024
- 04:09 PM Datanory - SNEKKU Production Ticket(ST) #11780 (On-Hold): Snekku- Hi @Azhar13 why like this ya
- issue can be replicate. next, need to refer to L3 before escalating to them to check on promo calculation (%). - cont...
- 03:22 PM Datanory - GOLDCREST Production Ticket(ST) #11781 (Escalated to Level 3): Goldcrest- hi, this 2 acc still got showing at salesman mobile
- 03:06 PM Datanory - GOLDCREST Production Ticket(ST) #11801 (Pending Client Verification): GOLDCREST - salesman activity report 23/5 why didn't come out anything?
- 03:02 PM Datanory - GOLDCREST Production Ticket(ST) #11788 (Pending Client Verification): GOLDCREST - SO didn't upload to sales order approval
select * from member where member_id='2750df1e9be7480da51f72dab18f8cd4'
select * from txn_sales_order_header whe...- 02:42 PM Datanory - GOLDCREST Production Ticket(ST) #11788 (Support In Progress): GOLDCREST - SO didn't upload to sales order approval
- 11:06 AM Datanory - PRIMAASIA Production Ticket(ST) #11818 (Pending Client Verification): Hi Support Team. Kindly assist on this. Our salesman can't find his outlet in Datanory Apps.
- 11:03 AM Datanory - PRIMAASIA Production Ticket(ST) #11818 (Support In Progress): Hi Support Team. Kindly assist on this. Our salesman can't find his outlet in Datanory Apps.
- 11:02 AM Datanory - PRIMAASIA Production Ticket(ST) #11818 (Ticket Resolved): Hi Support Team. Kindly assist on this. Our salesman can't find his outlet in Datanory Apps.
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- 10:57 AM Datanory - GOLDCREST Production Ticket(ST) #11817 (Pending Client Verification): Hi pls help me to delete this 2 item, I think Daphne use for testing trial transaction
- 10:55 AM Datanory - GOLDCREST Production Ticket(ST) #11817 (Support In Progress): Hi pls help me to delete this 2 item, I think Daphne use for testing trial transaction
- 10:55 AM Datanory - GOLDCREST Production Ticket(ST) #11817 (Ticket Resolved): Hi pls help me to delete this 2 item, I think Daphne use for testing trial transaction
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22/05/2024
- 07:44 AM Datanory - GOLDCREST Production Ticket(ST) #11731: Hi pls check, CCMCJ000285-240515 didn't reflect to autocount
- follow up
- 07:43 AM Datanory - SNEKKU Production Ticket(ST) #11737 (Monitoring): Snekku- hi @Azhar13 but why above picture not collection upload date ya. Upload 15/05, but shown in action 16/05
- 07:42 AM Datanory - SNEKKU Production Ticket(ST) #11761 (Escalated to Level 3): SNEKKU - receipt can add on details below?
- payment receipt can add on details below?
- Cheque No : sales team key cheque no if payment by cheque, key cash if p... - 07:40 AM Datanory - GOLDCREST Production Ticket(ST) #11763: GOLDCREST - didn't reflect to datonory SA report
- issue SA report:
1. branch tcw - should be under user tcw , but user WWX perform the txn, hence not match member id
... - 07:35 AM Datanory - GOLDCREST Production Ticket(ST) #11763 (Support In Progress): GOLDCREST - didn't reflect to datonory SA report
21/05/2024
- 10:56 AM Datanory - SNEKKU Production Ticket(ST) #11761 (Support In Progress): SNEKKU - receipt can add on details below?
- in discussion with Lee Wei to get better expectations and explanation
- 10:39 AM Datanory - GOLDCREST Production Ticket(ST) #11736 (Ticket Resolved): Goldcrest- Hi pls check, why didnt rounding up, unit price RM53.00
- 10:37 AM Datanory - GOLDCREST Production Ticket(ST) #11731: Hi pls check, CCMCJ000285-240515 didn't reflect to autocount
- https://app.clickup.com/t/86epd0u9h
- 10:25 AM Datanory - GOLDCREST Production Ticket(ST) #11731 (Escalated to Level 3): Hi pls check, CCMCJ000285-240515 didn't reflect to autocount
18/05/2024
- 03:19 PM Datanory - GOLDCREST Production Ticket(ST) #11736 (Pending Client Feedback): Goldcrest- Hi pls check, why didnt rounding up, unit price RM53.00
- Hi
Pls understand our office operating hours
Monday-Friday-8.30am to 5.30pm
Saturday-8.30am to 12.30pm
... - 10:53 AM Datanory - GOLDCREST Production Ticket(ST) #11736 (Support In Progress): Goldcrest- Hi pls check, why didnt rounding up, unit price RM53.00
- in progress verify logic with tech team.
as first, i noticed that we integrate the mentioned invoice with PCS price,... - 03:14 PM Datanory - SNEKKU Production Ticket(ST) #11737 (Escalated to Level 3): Snekku- hi @Azhar13 but why above picture not collection upload date ya. Upload 15/05, but shown in action 16/05
- 11:42 AM Datanory - SNEKKU Production Ticket(ST) #11737 (Support In Progress): Snekku- hi @Azhar13 but why above picture not collection upload date ya. Upload 15/05, but shown in action 16/05
- 03:12 PM Datanory - GOLDCREST Production Ticket(ST) #11731: Hi pls check, CCMCJ000285-240515 didn't reflect to autocount
- need further discussion with Goldcrest admin as got 2 collection for this invoice, 1 is backend collection (Autocount...
16/05/2024
- 02:45 PM Datanory - GOLDCREST Production Ticket(ST) #11723 (Pending Client Feedback): Goldcrest- Hi pls check, when the salesman checked the invoice history details, he found that the bill amount did not match the bill quantity.
- Hi @~Suzanne , kindly help to request user WWQ to upload database for further checking.
- 02:44 PM Datanory - GOLDCREST Production Ticket(ST) #11723 (Support In Progress): Goldcrest- Hi pls check, when the salesman checked the invoice history details, he found that the bill amount did not match the bill quantity.
- 02:44 PM Datanory - GOLDCREST Production Ticket(ST) #11731 (Pending Client Feedback): Hi pls check, CCMCJ000285-240515 didn't reflect to autocount
- hi @~Suzanne , can we remote to your anydesk?
- 12:10 PM Datanory - GOLDCREST Production Ticket(ST) #11731 (Support In Progress): Hi pls check, CCMCJ000285-240515 didn't reflect to autocount
- Hi @~Suzanne , noted on the escalation. We will check on it and revert back in soonest possible.
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- 12:09 PM Datanory - GOLDCREST Production Ticket(ST) #11731 (Ticket Resolved): Hi pls check, CCMCJ000285-240515 didn't reflect to autocount
- 10:01 AM Datanory - SUNTORY Production Ticket(ST) #11721 (Ticket Resolved): Suntory- No promotion for all items
- The root cause is due to the customer is created today, but the refresh promotion engine run at midnight
- 10:00 AM Datanory - SUNTORY Production Ticket(ST) #11721 (Pending Client Verification): Suntory- No promotion for all items
- 10:00 AM Datanory - SUNTORY Production Ticket(ST) #11721 (Support In Progress): Suntory- No promotion for all items
- 09:59 AM Datanory - GOLDCREST Production Ticket(ST) #11720 (Ticket Resolved): Goldcrest- hi, INJNL001833-240514 didn't shown in salesman activity report
- 09:58 AM Datanory - GOLDCREST Production Ticket(ST) #11720 (Pending Client Verification): Goldcrest- hi, INJNL001833-240514 didn't shown in salesman activity report
- Hi @~Goldcrest Hotline , the mentioned invoice and collection already appear in the salesman activity report. the roo...
15/05/2024
- 05:34 PM Datanory - GOLDCREST Production Ticket(ST) #11720 (Pending Client Feedback): Goldcrest- hi, INJNL001833-240514 didn't shown in salesman activity report
- Hi,
"hi, INJNL001833-240514 didn't shown in salesman activity report"
check with you, this customer should be under... - 03:06 PM Datanory - DAILYFRESH Production Ticket(ST) #11719 (Ticket Resolved): Dailyfresh - Tapi stock roti pulak xda
- 02:49 PM Datanory - DAILYFRESH Production Ticket(ST) #11715 (Ticket Resolved): JHR05 cannot log in. Can somebody help? The password should be 123456. but user cannot log in.
- 09:19 AM Datanory - DAILYFRESH Production Ticket(ST) #11715 (Pending Client Verification): JHR05 cannot log in. Can somebody help? The password should be 123456. but user cannot log in.
- 09:16 AM Datanory - DAILYFRESH Production Ticket(ST) #11715 (Support In Progress): JHR05 cannot log in. Can somebody help? The password should be 123456. but user cannot log in.
- 09:16 AM Datanory - DAILYFRESH Production Ticket(ST) #11715 (Ticket Resolved): JHR05 cannot log in. Can somebody help? The password should be 123456. but user cannot log in.
- JHR05 cannot log in. Can somebody help? The password should be 123456. but user cannot log in.
13/05/2024
- 05:36 PM Datanory - GOLDCREST Production Ticket(ST) #11698: Hi pls check, invoice and collection number missing INWWX001117-240510 CCWWX001142-240510
- 1. Hi pls check, invoice and collection number missing INWWX001117-240510 CCWWX001142-240510
findings:
Collectio... - 05:34 PM Datanory - GOLDCREST Production Ticket(ST) #11698 (Support In Progress): Hi pls check, invoice and collection number missing INWWX001117-240510 CCWWX001142-240510
- 03:28 PM Datanory - GOLDCREST Production Ticket(ST) #11698 (Ticket Resolved): Hi pls check, invoice and collection number missing INWWX001117-240510 CCWWX001142-240510
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Hi pls check, invoice and collection number missing INWWX001117-240510 CCWWX00... - 03:20 PM Datanory - SUNTORY Production Ticket(ST) #11443: SUNTORY - Reporting and invoice printing issue
- hi rashdan, as discussed please try again. suspected got data issue, not reporting issue
- 03:17 PM Datanory Production Production Ticket(ST) #11385 (Escalated to Level 3): Product Data Import Issues
- @Mcc Jann as tested, if using xlsx file in route plan module, there is no issue to import but if using csv file will ...
- 03:16 PM Datanory Production Production Ticket(ST) #11385 (Support In Progress): Product Data Import Issues
- 03:16 PM Datanory Production Production Ticket(ST) #11384 (Escalated to Level 3): Customer Data Import Issues
- @Mcc Jann as tested, if using xlsx file in route plan module, there is no issue to import but if using csv file will ...
- 02:39 PM Datanory Production Production Ticket(ST) #11384 (Support In Progress): Customer Data Import Issues
- 02:30 PM Datanory - GOLDCREST Production Ticket(ST) #11604 (Ticket Resolved): can help to delete credit note for this 3 acc?
- 02:28 PM Datanory - GOLDCREST Production Ticket(ST) #11695 (Ticket Resolved): RE: Goldcrest Active User Start period
- 10:54 AM Datanory - GOLDCREST Production Ticket(ST) #11695 (Pending Client Verification): RE: Goldcrest Active User Start period
- 10:54 AM Datanory - GOLDCREST Production Ticket(ST) #11695 (Support In Progress): RE: Goldcrest Active User Start period
- 10:49 AM Datanory - GOLDCREST Production Ticket(ST) #11695 (Ticket Resolved): RE: Goldcrest Active User Start period
- Dear Arif,
Following up on our previous discussion, could you please help by checking all the active users for Gol... - 10:57 AM Test Server Production Ticket(ST) #11694 (Ticket Resolved): Hi Arif, unable to remote test server.
- 10:55 AM Test Server Production Ticket(ST) #11694 (Support In Progress): Hi Arif, unable to remote test server.
- 10:20 AM Test Server Production Ticket(ST) #11694 (Ticket Resolved): Hi Arif, unable to remote test server.
- Hi Arif, unable to remote test server.
192.168.0.201 - 09:41 AM Datanory Production Production Ticket(ST) #11573 (Ticket Resolved): Doc No For Collection Receipt On Mobile Show Undefined
- 09:40 AM Datanory - DAILYFRESH Production Ticket(ST) #11574 (Ticket Resolved): DAILYFRESH - kedai cash bile buat bil jadi credit
- 09:38 AM Datanory - GOLDCREST Production Ticket(ST) #11596 (Ticket Resolved): can help to check it is jump sequence no.?
- 09:38 AM Datanory - PRIMAASIA Production Ticket(ST) #11605 (Ticket Resolved): Y this error come like that
- 09:17 AM Datanory - SNEKKU Production Ticket(ST) #11612 (Ticket Resolved): 1. this one need your help to check why the CN will appear under collection type column?
- 09:03 AM Datanory - SNEKKU Production Ticket(ST) #11617 (Ticket Resolved): hi, may i know how we can trace back the status of missing collection number?
03/05/2024
- 02:54 PM Datanory - SNEKKU Production Ticket(ST) #11617 (Pending Client Verification): hi, may i know how we can trace back the status of missing collection number?
- total missing collection
select CAST(RIGHT(Max(x.col_no), 6) AS INT) - Max(row_num) as total_missing, Max(col_no) as... - 02:52 PM Datanory - SNEKKU Production Ticket(ST) #11617 (Support In Progress): hi, may i know how we can trace back the status of missing collection number?
- 02:52 PM Datanory - SNEKKU Production Ticket(ST) #11617 (Ticket Resolved): hi, may i know how we can trace back the status of missing collection number?
- hi, may i know how we can trace back the status of missing collection number?
for example, MS2, in the collection li... - 02:48 PM Datanory - SNEKKU Production Ticket(ST) #11612 (Pending Client Verification): 1. this one need your help to check why the CN will appear under collection type column?
- 02:47 PM Datanory - SNEKKU Production Ticket(ST) #11612 (Support In Progress): 1. this one need your help to check why the CN will appear under collection type column?
- 09:59 AM Datanory - SNEKKU Production Ticket(ST) #11612 (Assigned To): 1. this one need your help to check why the CN will appear under collection type column?
- 09:57 AM Datanory - SNEKKU Production Ticket(ST) #11612 (Ticket Resolved): 1. this one need your help to check why the CN will appear under collection type column?
- 1. this one need your help to check why the CN will appear under collection type column?
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this one the ... - 02:45 PM Datanory - GOLDCREST Production Ticket(ST) #11616 (Escalated to Level 3): Hi, pls check. Outstanding balance didn't show at mobile
- https://app.clickup.com/t/86ep93z91
Hi @Mcc Jann , CU is created for further checking on the outstanding amount no... - 02:43 PM Datanory - GOLDCREST Production Ticket(ST) #11616 (Support In Progress): Hi, pls check. Outstanding balance didn't show at mobile
- 02:43 PM Datanory - GOLDCREST Production Ticket(ST) #11616 (Ticket Resolved): Hi, pls check. Outstanding balance didn't show at mobile
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Hi, pls check. Outstanding balance didn't show at mobile
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H... - 02:35 PM Datanory - GOLDCREST Production Ticket(ST) #11615 (Pending Client Verification): hi, just now check still got cn in this 3acc
- 02:35 PM Datanory - GOLDCREST Production Ticket(ST) #11615 (Support In Progress): hi, just now check still got cn in this 3acc
- 02:30 PM Datanory - GOLDCREST Production Ticket(ST) #11615 (Ticket Resolved): hi, just now check still got cn in this 3acc
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- 09:54 AM Datanory - SNEKKU Production Ticket(ST) #11611 (Ticket Resolved): @Arif Ibrahim hi, as per teleconversation, pls assist for this missing transaction.
- 09:53 AM Datanory - SNEKKU Production Ticket(ST) #11611 (Pending Client Verification): @Arif Ibrahim hi, as per teleconversation, pls assist for this missing transaction.
- Beside that, kindly request user me2 to update the Datanory application version
- 09:53 AM Datanory - SNEKKU Production Ticket(ST) #11611 (Support In Progress): @Arif Ibrahim hi, as per teleconversation, pls assist for this missing transaction.
- 09:52 AM Datanory - SNEKKU Production Ticket(ST) #11611 (Ticket Resolved): @Arif Ibrahim hi, as per teleconversation, pls assist for this missing transaction.
02/05/2024
- 03:16 PM Datanory - GOLDCREST Production Ticket(ST) #11596 (Pending Client Verification): can help to check it is jump sequence no.?
- 11:40 AM Datanory - SNEKKU Production Ticket(ST) #11603 (Ticket Resolved): hi, can help to check ms3 unable to check in
- 11:00 AM Datanory - SNEKKU Production Ticket(ST) #11603 (Pending Client Verification): hi, can help to check ms3 unable to check in
- Hi Arif, ms3 can do check in, so u no need to check ya
- 10:17 AM Datanory - SNEKKU Production Ticket(ST) #11603 (Pending Client Feedback): hi, can help to check ms3 unable to check in
- 10:17 AM Datanory - SNEKKU Production Ticket(ST) #11603 (Support In Progress): hi, can help to check ms3 unable to check in
- As checked, there is no issue.
Based on the error message, it showing that the salesman didnt perform the check in. ... - 10:15 AM Datanory - SNEKKU Production Ticket(ST) #11603 (Ticket Resolved): hi, can help to check ms3 unable to check in
- ady restart hp, off & on mobile data, check internet ok. download again
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- 10:37 AM Datanory - PRIMAASIA Production Ticket(ST) #11605 (Pending Client Feedback): Y this error come like that
- Arif: Can u help to request user to upload database?
User: he out ready.
Arif: He can upload wherever he is at, but... - 10:36 AM Datanory - PRIMAASIA Production Ticket(ST) #11605 (Support In Progress): Y this error come like that
- 10:36 AM Datanory - PRIMAASIA Production Ticket(ST) #11605 (Ticket Resolved): Y this error come like that
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- 10:34 AM Datanory - GOLDCREST Production Ticket(ST) #11604 (Pending Client Verification): can help to delete credit note for this 3 acc?
select * into dms_ecosystem_backup_Table.dbo.txn_credit_note_history_header_20240502 from txn_credit_note_his...- 10:21 AM Datanory - GOLDCREST Production Ticket(ST) #11604 (Support In Progress): can help to delete credit note for this 3 acc?
- 10:19 AM Datanory - GOLDCREST Production Ticket(ST) #11604 (Ticket Resolved): can help to delete credit note for this 3 acc?
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- 10:11 AM Datanory - SNEKKU Production Ticket(ST) #11576 (Ticket Resolved): SNEKKU - CN/23/006784 is not capture in system
- 10:07 AM Datanory - GOLDCREST Production Ticket(ST) #11595 (Ticket Resolved): Hi, INMCJ000116-240420 Invoice & collection didn't reflect in Salesman Activity Report
30/04/2024
- 05:41 PM Datanory - GOLDCREST Production Ticket(ST) #11596 (Pending Client Feedback): can help to check it is jump sequence no.?
- 05:41 PM Datanory - GOLDCREST Production Ticket(ST) #11596 (Support In Progress): can help to check it is jump sequence no.?
- 05:06 PM Datanory - GOLDCREST Production Ticket(ST) #11596 (Ticket Resolved): can help to check it is jump sequence no.?
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- 05:04 PM Datanory - GOLDCREST Production Ticket(ST) #11595 (Pending Client Verification): Hi, INMCJ000116-240420 Invoice & collection didn't reflect in Salesman Activity Report
- 04:27 PM Datanory - GOLDCREST Production Ticket(ST) #11595 (Support In Progress): Hi, INMCJ000116-240420 Invoice & collection didn't reflect in Salesman Activity Report
- 04:27 PM Datanory - GOLDCREST Production Ticket(ST) #11595 (Ticket Resolved): Hi, INMCJ000116-240420 Invoice & collection didn't reflect in Salesman Activity Report
- Hi, INMCJ000116-240420 Invoice & collection didn't reflect in Salesman Activity Report
- 03:11 PM Datanory - SNEKKU Production Ticket(ST) #11576 (Support In Progress): SNEKKU - CN/23/006784 is not capture in system
- Hi @~SK Michelle , as per our called, we still require additional time to further investigate this issue. We will pro...
- 12:05 PM Datanory - SNEKKU Production Ticket(ST) #11587 (Escalated to Level 3): Hi datanory team,may I know salesman how to know their last collection number for the month?
- https://app.clickup.com/t/86ep8a0ue
Hi @Mcc Jann , as discussed here is the CU for the Snekku's request to customi... - 11:59 AM Datanory - SNEKKU Production Ticket(ST) #11587 (Support In Progress): Hi datanory team,may I know salesman how to know their last collection number for the month?
- Arif: For now, u can check at datanory web portal (SFA Transaction - Sales Order module)
Sharon: how to ensure apps ... - 11:57 AM Datanory - SNEKKU Production Ticket(ST) #11587 (Ticket Resolved): Hi datanory team,may I know salesman how to know their last collection number for the month?
- Hi datanory team,may I know salesman how to know their last collection number for the month?
- 11:53 AM Datanory - SNEKKU Production Ticket(ST) #11586 (Ticket Resolved): hi, my accounts dept has raise up an issue, after they approved the Collection transaction in Datanory, and wait for more than 15 min, the few transaction didn't appear in mysoft.
- 11:53 AM Datanory - SNEKKU Production Ticket(ST) #11586 (Pending Client Verification): hi, my accounts dept has raise up an issue, after they approved the Collection transaction in Datanory, and wait for more than 15 min, the few transaction didn't appear in mysoft.
- 11:53 AM Datanory - SNEKKU Production Ticket(ST) #11586 (Support In Progress): hi, my accounts dept has raise up an issue, after they approved the Collection transaction in Datanory, and wait for more than 15 min, the few transaction didn't appear in mysoft.
- 11:52 AM Datanory - SNEKKU Production Ticket(ST) #11586 (Ticket Resolved): hi, my accounts dept has raise up an issue, after they approved the Collection transaction in Datanory, and wait for more than 15 min, the few transaction didn't appear in mysoft.
- hi, my accounts dept has raise up an issue, after they approved the Collection transaction in Datanory, and wait for ...
- 11:49 AM Datanory - GOLDCREST Production Ticket(ST) #11585 (Pending Client Verification): hi, we want set up route plan jnl for user jnm, in customer side ady set PIC，but when we import it shown error
- here is the sample, i have modified the file you provided for your reference
you can proceed to import using this file - 11:46 AM Datanory - GOLDCREST Production Ticket(ST) #11585 (Support In Progress): hi, we want set up route plan jnl for user jnm, in customer side ady set PIC，but when we import it shown error
- 11:24 AM Datanory - GOLDCREST Production Ticket(ST) #11585 (Pending Client Feedback): hi, we want set up route plan jnl for user jnm, in customer side ady set PIC，but when we import it shown error
- Hi @~Daphne Lee , can you share with us the file?
- 11:24 AM Datanory - GOLDCREST Production Ticket(ST) #11585 (Support In Progress): hi, we want set up route plan jnl for user jnm, in customer side ady set PIC，but when we import it shown error
- 11:23 AM Datanory - GOLDCREST Production Ticket(ST) #11585 (Ticket Resolved): hi, we want set up route plan jnl for user jnm, in customer side ady set PIC，but when we import it shown error
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but can tick customer JNM at here - 11:32 AM Datanory - DAILYFRESH Production Ticket(ST) #11566 (Ticket Resolved): Daily fresh- Hi Technical Team. This cstmr we already change the SM code. At route also already change but at handheld Salesman don't have. Pls help...
- 11:28 AM Datanory - DAILYFRESH Production Ticket(ST) #11566: Daily fresh- Hi Technical Team. This cstmr we already change the SM code. At route also already change but at handheld Salesman don't have. Pls help...
- Hi @~Nana Azira , any update for this one?
- 11:30 AM Datanory Production Production Ticket(ST) #11573: Doc No For Collection Receipt On Mobile Show Undefined
- in testing phase (Trial)
- 11:29 AM Datanory - GOLDCREST Production Ticket(ST) #11571 (Ticket Resolved): Hi, pls check, WWX started use mobile app in Feb 2024, how come this invoice in mobile app?
- 11:25 AM Datanory - GOLDCREST Production Ticket(ST) #11539: GOLDCREST - Hi pls check, WWQ 19/04/24 stock bal.
- Hi @Mcc Jann, i have discussed with Daphne, she agreed to wait for the new release on next monday
- 11:16 AM Datanory - GOLDCREST Production Ticket(ST) #11548 (Ticket Resolved): GOLDCREST - different customers have the same collection number
- 11:16 AM Datanory - GOLDCREST Production Ticket(ST) #11548 (Pending Client Verification): GOLDCREST - different customers have the same collection number
- 10:39 AM Datanory Production Production Ticket(ST) #10722 (Ticket Resolved): Snekku - Outstanding SO status to integrate from Mysoft and show in mobile for salesman reference.
- deployed on 18 April 2024
- 10:34 AM Datanory Trial Production Ticket(ST) #11146 (Ticket Resolved): KARA - Product Price Code Missing When Import SKU Through Web
- ticket close, refer to ticket 11385 due to same issue
- 10:33 AM Datanory Production Production Ticket(ST) #10747 (Ticket Resolved): Snekku - Non-visit outlet for all the customer that their order to be key in without visiting and cater as physical visit.
- 10:33 AM Datanory - SNEKKU Production Ticket(ST) #11509: SNEKKU - no need check in / out for sales order and collection
- same ticket #10747 ( will close ticket 10747)
will start development after suntory code merge
- 10:28 AM Retail Eye Internal Support (ST) #11487 (Completed KPI Review): Create Azure SQL Database for RX and insert data
- 10:27 AM Retail Eye Internal Support (ST) #11487 (Pending KPI Review): Create Azure SQL Database for RX and insert data
- 10:27 AM Retail Eye Internal Support (ST) #11487 (Verification Completed): Create Azure SQL Database for RX and insert data
- 10:27 AM Retail Eye Internal Support (ST) #11487 (Verification In Progress): Create Azure SQL Database for RX and insert data
- 10:26 AM Retail Eye Internal Support (ST) #11487 (Ready for Verification): Create Azure SQL Database for RX and insert data
- 10:23 AM Datanory - DAILYFRESH Production Ticket(ST) #11568: DAILYFRESH - Unable to upload
- not found where user reported about upload issue.
I found user reported about download issue (customer not found) - ... - 10:17 AM Datanory - DAILYFRESH Production Ticket(ST) #11574 (Pending Client Verification): DAILYFRESH - kedai cash bile buat bil jadi credit
- Hi @~Gabriel , as checked, we find out that the sales type for the mentioned user has been change from cash to credit...
- 10:16 AM Datanory - DAILYFRESH Production Ticket(ST) #11574 (Support In Progress): DAILYFRESH - kedai cash bile buat bil jadi credit
29/04/2024
- 12:44 PM Datanory - DAILYFRESH Production Ticket(ST) #11558 (Ticket Resolved): Daily fresh- Credit term still got rounding..
- 12:41 PM Datanory - NIBOU Production Ticket(ST) #11559 (Ticket Resolved): Nibou- assalamualaikum,boleh tlg update or troubleshoot sistem sbb harini ada 2 outlet saya tak boleh attach gambar dlm photo taking part. mydin senawang dan econsave forest height
- 12:39 PM Datanory - DAILYFRESH Production Ticket(ST) #11566: Daily fresh- Hi Technical Team. This cstmr we already change the SM code. At route also already change but at handheld Salesman don't have. Pls help...
- Require Arif to double check with customer
- 12:36 PM Datanory - GOLDCREST Production Ticket(ST) #11548: GOLDCREST - different customers have the same collection number
- escalate to Arif after SLA breach
Arif change due date to - 12:35 PM Datanory - DAILYFRESH Production Ticket(ST) #11574: DAILYFRESH - kedai cash bile buat bil jadi credit
- escalate to Arif: Rashdan go to Penang
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