Activity - Rashdan Hussin - Redmine

Rashdan Hussin's activity

From 15/04/2024 to 14/05/2024

14/05/2024

06:37 PM Datanory - SNEKKU Production Ticket(ST) #11692: SNEKKU - Some of the picture empty and half: - user already use wifi but the image still same.
escalate to azhar. end of shift. Rashdan Hussin
06:35 PM Datanory - SNEKKU Production Ticket(ST) #11685: SNEKKU - Hi @Azhar13 Unable upload photo, please assist: - already simulate the issue by take photo in sales order and photo taking module using admin on behalf mo.
- cannot... Rashdan Hussin
06:30 PM Datanory - NIBOU Production Ticket(ST) #11705 (Pending Client Verification): NIBOU - checking all the active users for Nibou: --mobile login
select distinct a.member_id, b.member_cd from sync_mobile_token a
inner join member b on a.member_id... Rashdan Hussin
06:30 PM Datanory - NIBOU 1.00 hour (Production Ticket(ST) #11705 (Ticket Resolved): NIBOU - checking all the active users for Nibou): checking all the active users for Nibou Rashdan Hussin
06:27 PM Datanory - NIBOU Production Ticket(ST) #11705 (Support In Progress): NIBOU - checking all the active users for Nibou: Rashdan Hussin
10:35 AM Datanory - NIBOU Production Ticket(ST) #11705 (Ticket Resolved): NIBOU - checking all the active users for Nibou: Dear Arif,
Following up on our previous discussion, could you please help by checking all the active users for Nib... Rashdan Hussin
04:54 PM Datanory - SNEKKU Production Ticket(ST) #11709 (Ticket Resolved): SNEKKU - Issue of collection in web: Rashdan Hussin
04:54 PM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11709 (Ticket Resolved): SNEKKU - Issue of collection in web): Issue of collection in web Rashdan Hussin
02:14 PM Datanory - SNEKKU Production Ticket(ST) #11709 (Support In Progress): SNEKKU - Issue of collection in web: --select * into DMS_Ecosystem_Backup_Table.dbo._txn_mobile_collection_header_20240514
--from DMS_EcoSystem.dbo.txn_m... Rashdan Hussin
02:14 PM Datanory - SNEKKU Production Ticket(ST) #11709 (Ticket Resolved): SNEKKU - Issue of collection in web: - Found some collections details were not correct.
- Admin use cheque and CN to knock off invoices but CN was recog... Rashdan Hussin
04:49 PM Datanory - SUNTORY Production Ticket(ST) #11643 (Pending Client Feedback): SUNTORY - block certain URL in android enterprise: - Already enable firewall for Suntory02 profile policy.
- Wait feedback from client to able to proceed apply firewal... Rashdan Hussin
10:37 AM Datanory - SUNTORY Production Ticket(ST) #11643 (Support In Progress): SUNTORY - block certain URL in android enterprise: Rashdan Hussin
04:45 PM Datanory - SNEKKU Production Ticket(ST) #11667 (Ticket Resolved): SNEKKU - hi @Azhar13 why invoice total amount difference?: Rashdan Hussin

13/05/2024

07:58 PM Datanory - SNEKKU Production Ticket(ST) #11667: SNEKKU - hi @Azhar13 why invoice total amount difference?: @~Leewei here the updated collection receipt from mobile for collection CCMS2000023-240508. Kindly refer the receipt ... Rashdan Hussin
04:45 PM Datanory - SUNTORY 24.00 hours (Production Ticket(ST) #11443 (Ticket Resolved): SUNTORY - Reporting and invoice printing issue): All reporting tested fine. Rashdan Hussin
04:45 PM Datanory - SUNTORY Production Ticket(ST) #11443 (Ticket Resolved): SUNTORY - Reporting and invoice printing issue: Rashdan Hussin
03:34 PM Datanory Trial Production Ticket(ST) #11645: FERNTEA - Setup New Organisation: - On hold
- Tech team need to fix add new organisation issue Rashdan Hussin
03:27 PM Datanory - GOLDCREST Production Ticket(ST) #11539 (Ticket Resolved): GOLDCREST - Hi pls check, WWQ 19/04/24 stock bal.: Rashdan Hussin
11:35 AM Datanory - GOLDCREST Production Ticket(ST) #11539 (Pending Client Verification): GOLDCREST - Hi pls check, WWQ 19/04/24 stock bal.: This is due to the cancelled foc items did not update the actual inventory. Same issue happened to WWX and WWQ.
W... Rashdan Hussin
11:35 AM Datanory - GOLDCREST 24.00 hours (Production Ticket(ST) #11539 (Ticket Resolved): GOLDCREST - Hi pls check, WWQ 19/04/24 stock bal.): opening balance in EOD summary is not same as previous day closing balance Rashdan Hussin
11:59 AM Datanory - SNEKKU Production Ticket(ST) #11692 (Support In Progress): SNEKKU - Some of the picture empty and half: Rashdan Hussin
10:49 AM Datanory - GOLDCREST Production Ticket(ST) #11688 (Ticket Resolved): GOLDCREST - inv & collection didn't reflect to autocount: Rashdan Hussin
10:49 AM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11688 (Ticket Resolved): GOLDCREST - inv & collection didn't reflect to autocount): No issue. Rashdan Hussin
10:24 AM Datanory - OROMEO Production Ticket(ST) #11675 (Ticket Resolved): OROMEO - import the assigned merchandiser to Datanory: Rashdan Hussin
10:21 AM Datanory - GOLDCREST Production Ticket(ST) #11615 (Ticket Resolved): hi, just now check still got cn in this 3acc: Rashdan Hussin

12/05/2024

08:49 PM Datanory Trial Production Ticket(ST) #11645 (Support In Progress): FERNTEA - Setup New Organisation: Cannot add new organisation for trial. Rashdan Hussin
05:07 PM Datanory - OROMEO 2.00 hours (Production Ticket(ST) #11675 (Ticket Resolved): OROMEO - import the assigned merchandiser to Datanory): import the assigned merchandiser to Datanory Rashdan Hussin
05:07 PM Datanory - OROMEO Production Ticket(ST) #11675 (Pending Client Verification): OROMEO - import the assigned merchandiser to Datanory: --create table #TempTableCustUser (
-- customer_code varchar(50),
-- user_code varchar(50)
--)
select * from #T... Rashdan Hussin
04:44 PM Datanory - OROMEO Production Ticket(ST) #11675 (Support In Progress): OROMEO - import the assigned merchandiser to Datanory: Rashdan Hussin
02:32 PM Datanory - SNEKKU Production Ticket(ST) #11692 (Pending Client Feedback): SNEKKU - Some of the picture empty and half: Tested from our side found no issue to show the picture. Can you check and ensure your network connection is good?
... Rashdan Hussin
02:31 PM Datanory - SNEKKU Production Ticket(ST) #11692 (Support In Progress): SNEKKU - Some of the picture empty and half: Rashdan Hussin
02:31 PM Datanory - SNEKKU Production Ticket(ST) #11692 (Ticket Resolved): SNEKKU - Some of the picture empty and half: Some of the picture empty and half
!2c9a5d9c-9f0d-4a73-b9f2-6beea742f29e.jpg!
Rashdan Hussin
02:28 PM Datanory - SNEKKU Production Ticket(ST) #11691 (Ticket Resolved): SNEKKU - setting 3% for carton, but why not appear: And setting 3% for carton, but why not appear ya
!bf08263d-d372-466c-aa42-a21d1c331af8.jpg!
This setting for ct... Rashdan Hussin
02:25 PM Datanory - SNEKKU Production Ticket(ST) #11690 (Ticket Resolved): SNEKKU - help to check any setting wrong caused this: Hi @Azhar MCC Please help to check any setting wrong caused this?
!5b682f8d-2209-4512-a4b1-ac4229cca429.jpg!
Rashdan Hussin
01:39 PM Datanory - SNEKKU Production Ticket(ST) #11689 (Ticket Resolved): SNEKKU - can't view product list for customer group ES RM 2: Rashdan Hussin
01:36 PM Datanory - SNEKKU Production Ticket(ST) #11667: SNEKKU - hi @Azhar13 why invoice total amount difference?: Hi @Azhar MCC Please provide payment receipt, thanks Rashdan Hussin

11/05/2024

05:03 PM Datanory - SNEKKU Production Ticket(ST) #11689 (Pending Client Verification): SNEKKU - can't view product list for customer group ES RM 2: Rashdan Hussin
05:03 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11689 (Ticket Resolved): SNEKKU - can't view product list for customer group ES RM 2): Not update the integration trigger Rashdan Hussin
04:00 PM Datanory - SNEKKU Production Ticket(ST) #11689 (Support In Progress): SNEKKU - can't view product list for customer group ES RM 2: select * from chain where org_id = 'snekku' and chain_code = 'ES RM2'
select * from mst_price_code where org_id = ... Rashdan Hussin
03:59 PM Datanory - SNEKKU Production Ticket(ST) #11689 (Ticket Resolved): SNEKKU - can't view product list for customer group ES RM 2: Hi pls help to check why datanory apps can't view product list for customer group ES RM 2 Rashdan Hussin
01:21 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11686 (Ticket Resolved): SNEKKU - other modules, follow item code ya, can change to follow item code?): Client request. Rashdan Hussin
01:21 PM Datanory - SNEKKU Production Ticket(ST) #11686 (Escalated to Level 3): SNEKKU - other modules, follow item code ya, can change to follow item code?: Rashdan Hussin
12:28 PM Datanory - SNEKKU Production Ticket(ST) #11686 (Support In Progress): SNEKKU - other modules, follow item code ya, can change to follow item code?: Rashdan Hussin
12:28 PM Datanory - SNEKKU Production Ticket(ST) #11686 (Ticket Resolved): SNEKKU - other modules, follow item code ya, can change to follow item code?: User request Sales Order History module in mobile apps need to sort by item code. Rashdan Hussin
01:12 PM Datanory - GOLDCREST Production Ticket(ST) #11688: GOLDCREST - inv & collection didn't reflect to autocount: select * from member where member_cd = 'jnl'
select * from txn_mobile_collection_header where created_by = 'afa916... Rashdan Hussin
01:12 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11688 (Ticket Resolved): GOLDCREST - inv & collection didn't reflect to autocount): inv & collection didn't reflect to autocount Rashdan Hussin
01:12 PM Datanory - GOLDCREST Production Ticket(ST) #11688 (Pending Client Feedback): GOLDCREST - inv & collection didn't reflect to autocount: !6357e790-8f47-415c-876d-7e73a2a76de9.jpg!
!3afb8aa2-9a93-4b58-89f1-b1199aad0a74.jpg!
@~Goldcrest Hotline based o... Rashdan Hussin
01:10 PM Datanory - GOLDCREST Production Ticket(ST) #11688 (Support In Progress): GOLDCREST - inv & collection didn't reflect to autocount: Rashdan Hussin
12:36 PM Datanory - GOLDCREST Production Ticket(ST) #11688 (Ticket Resolved): GOLDCREST - inv & collection didn't reflect to autocount: Morning, inv & collection didn't reflect to autocount
Invoice INJNL001796-240510 - INJNL001800-240510
Collection CC... Rashdan Hussin
12:34 PM Datanory - PRIMAASIA 1.00 hour (Production Ticket(ST) #11687 (Ticket Resolved): PRIMAASIA - salesman cant login to his Datanory apps): User not fill in organisation name. Rashdan Hussin
12:34 PM Datanory - PRIMAASIA Production Ticket(ST) #11687 (Ticket Resolved): PRIMAASIA - salesman cant login to his Datanory apps: Rashdan Hussin
12:31 PM Datanory - PRIMAASIA Production Ticket(ST) #11687 (Support In Progress): PRIMAASIA - salesman cant login to his Datanory apps: Rashdan Hussin
12:30 PM Datanory - PRIMAASIA Production Ticket(ST) #11687 (Ticket Resolved): PRIMAASIA - salesman cant login to his Datanory apps: Hi Support Team, our salesman cant login to his Datanory apps. Kindly assist soonest possible. Thanks.
!ea15ac69-9ba... Rashdan Hussin
12:24 PM Datanory - SNEKKU Production Ticket(ST) #11685 (Support In Progress): SNEKKU - Hi @Azhar13 Unable upload photo, please assist: Feedback from user:
- Try if photo take for customer edit details then can upload
- But take for sales order and ph... Rashdan Hussin
12:18 PM Datanory - SNEKKU Production Ticket(ST) #11667 (Pending Client Verification): SNEKKU - hi @Azhar13 why invoice total amount difference?: Rashdan Hussin
12:18 PM Datanory - SNEKKU 24.00 hours (Production Ticket(ST) #11667 (Ticket Resolved): SNEKKU - hi @Azhar13 why invoice total amount difference?): invoice total amount difference Rashdan Hussin
12:14 PM Datanory - SNEKKU Production Ticket(ST) #11667 (Support In Progress): SNEKKU - hi @Azhar13 why invoice total amount difference?: Rashdan Hussin
12:10 PM Datanory - SNEKKU Production Ticket(ST) #11632 (Ticket Resolved): SNEKKU - pls verify this user ME5, missing no 5 but duplicate no 4: Rashdan Hussin

10/05/2024

04:46 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11679 (Ticket Resolved): SNEKKU - Hi @Azhar13 why different?): Not setup customer qualifier. Rashdan Hussin
04:46 PM Datanory - SNEKKU Production Ticket(ST) #11679 (Ticket Resolved): SNEKKU - Hi @Azhar13 why different?: Rashdan Hussin
04:42 PM Datanory - SNEKKU Production Ticket(ST) #11679 (Support In Progress): SNEKKU - Hi @Azhar13 why different?: Rashdan Hussin
02:27 PM Datanory - SNEKKU Production Ticket(ST) #11632 (Pending Client Verification): SNEKKU - pls verify this user ME5, missing no 5 but duplicate no 4: Rashdan Hussin
02:27 PM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11632 (Ticket Resolved): SNEKKU - pls verify this user ME5, missing no 5 but duplicate no 4): duplication and the skipped running number. Rashdan Hussin
10:24 AM Datanory - OROMEO Production Ticket(ST) #11675 (Ticket Resolved): OROMEO - import the assigned merchandiser to Datanory: Hi Kamal,
Update done, seek for your assistance to import the assigned merchandiser to Datanory system.
Btw, no... Rashdan Hussin
10:21 AM Datanory Trial Production Ticket(ST) #11132 (Ticket Resolved): Route Plan Import Error: Rashdan Hussin
10:21 AM Datanory Trial 24.00 hours (Production Ticket(ST) #11132 (Ticket Resolved): Route Plan Import Error): Route Plan Import Error Rashdan Hussin
10:21 AM Datanory Trial Production Ticket(ST) #11132 (Pending Client Verification): Route Plan Import Error: Rashdan Hussin

09/05/2024

07:52 PM Datanory - OROMEO Production Ticket(ST) #11666 (Ticket Resolved): OROMEO - Update Chain Code For KK Supermart: Rashdan Hussin
03:11 PM Datanory - OROMEO 1.00 hour (Production Ticket(ST) #11666 (Ticket Resolved): OROMEO - Update Chain Code For KK Supermart): Update the KK Supermart chain. Rashdan Hussin
03:11 PM Datanory - OROMEO Production Ticket(ST) #11666 (Pending Client Verification): OROMEO - Update Chain Code For KK Supermart: select * from customer where org_id = 'oromeo' and customer_name like '%KK SUPERMART%'
select * from chain where o... Rashdan Hussin
02:57 PM Datanory - OROMEO Production Ticket(ST) #11666 (Support In Progress): OROMEO - Update Chain Code For KK Supermart: Rashdan Hussin
02:40 PM Datanory - OROMEO Production Ticket(ST) #11666 (Ticket Resolved): OROMEO - Update Chain Code For KK Supermart: Ada 2 KK Supermarket, KK Supermarket total outlet 760. Assign all to KK Mart Chain
!48c63111-02bf-42eb-8125-2bafba4e... Rashdan Hussin
07:52 PM Datanory - GOLDCREST Production Ticket(ST) #11648 (Ticket Resolved): GOLDCREST - Customer 301M/022 should be no outstanding ady, but mobile keep showing outstanding inv: Rashdan Hussin
10:54 AM Datanory - GOLDCREST Production Ticket(ST) #11648 (Pending Client Verification): GOLDCREST - Customer 301M/022 should be no outstanding ady, but mobile keep showing outstanding inv: select * from txn_invoice_history_header where invoice_no = 'injnm000524-240403'
--update txn_invoice_history_head... Rashdan Hussin
10:54 AM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11648 (Ticket Resolved): GOLDCREST - Customer 301M/022 should be no outstanding ady, but mobile keep showing outstanding inv): Cancelled invoice keep showing in mobile. Rashdan Hussin
10:18 AM Datanory - GOLDCREST Production Ticket(ST) #11648 (Support In Progress): GOLDCREST - Customer 301M/022 should be no outstanding ady, but mobile keep showing outstanding inv: Rashdan Hussin
07:51 PM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11651 (Ticket Resolved): SNEKKU - why on behalf module some become untick? as last time all ticked ya): Customers are recently added. Rashdan Hussin
07:51 PM Datanory - SNEKKU Production Ticket(ST) #11651 (Ticket Resolved): SNEKKU - why on behalf module some become untick? as last time all ticked ya: Rashdan Hussin
02:35 PM Datanory - SNEKKU Production Ticket(ST) #11651: SNEKKU - why on behalf module some become untick? as last time all ticked ya: For temporary workaround, we already tick all the customers for Admin, MO and CS1 in On Behalf module.
We still i... Rashdan Hussin
02:37 PM Datanory - OROMEO Production Ticket(ST) #11644 (Ticket Resolved): OROMEO - Update Latest Oromeo User: Rashdan Hussin
02:36 PM Datanory - GOLDCREST Production Ticket(ST) #11665 (Ticket Resolved): GOLDCREST - Hi pls check S/078 didn't reflect datanory: Rashdan Hussin
11:00 AM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11665 (Ticket Resolved): GOLDCREST - Hi pls check S/078 didn't reflect datanory): User not assigned to customer branch Rashdan Hussin
11:00 AM Datanory - GOLDCREST Production Ticket(ST) #11665 (Pending Client Verification): GOLDCREST - Hi pls check S/078 didn't reflect datanory: select * from customer where customer_code = '302S/078'
select * from mst_branch where branch_id = 'EF8905EFA8A3461E... Rashdan Hussin
10:57 AM Datanory - GOLDCREST Production Ticket(ST) #11665 (Support In Progress): GOLDCREST - Hi pls check S/078 didn't reflect datanory: Rashdan Hussin
10:57 AM Datanory - GOLDCREST Production Ticket(ST) #11665 (Ticket Resolved): GOLDCREST - Hi pls check S/078 didn't reflect datanory: Hi pls check S/078 didn't reflect datanory
!9e5cdb83-c87b-4b47-9505-0a930ccb27e7.jpg!
!87e4c329-7c29-45e7-948e-64cc... Rashdan Hussin
11:26 AM Datanory - SNEKKU Production Ticket(ST) #11655 (Ticket Resolved): SNEKKU - hi @Azhar13 user MN8, planned route got missing outlet, MN2 also: Rashdan Hussin
11:26 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11655 (Ticket Resolved): SNEKKU - hi @Azhar13 user MN8, planned route got missing outlet, MN2 also): user MN8, planned route got missing outlet, MN2 also Rashdan Hussin
11:21 AM Datanory - SNEKKU Production Ticket(ST) #11655 (Support In Progress): SNEKKU - hi @Azhar13 user MN8, planned route got missing outlet, MN2 also: Rashdan Hussin

08/05/2024

10:26 PM Datanory - OROMEO Production Ticket(ST) #11644 (Pending Client Verification): OROMEO - Update Latest Oromeo User: Rashdan Hussin
10:26 PM Datanory - OROMEO 1.00 hour (Production Ticket(ST) #11644 (Ticket Resolved): OROMEO - Update Latest Oromeo User): User update. Rashdan Hussin
10:22 PM Datanory - OROMEO Production Ticket(ST) #11644 (Support In Progress): OROMEO - Update Latest Oromeo User: Rashdan Hussin
09:14 PM Datanory - SUNTORY Production Ticket(ST) #11630 (Ticket Resolved): SUNTORY - Cannot Setup Product Catalog: Rashdan Hussin

06/05/2024

07:16 PM Datanory Trial Production Ticket(ST) #11645 (Ticket Resolved): FERNTEA - Setup New Organisation: Dear @Rashdan Hussin,
Please assist to create a new organization call “Ferntea” in Datanory Trial Environment. In ... Rashdan Hussin
07:14 PM Datanory - OROMEO Production Ticket(ST) #11644 (Ticket Resolved): OROMEO - Update Latest Oromeo User: Hi Kamal,
Kindly refer attached file for the latest Oromeo User update for your further action.
Rashdan Hussin
06:51 PM Datanory - SNEKKU Production Ticket(ST) #11632: SNEKKU - pls verify this user ME5, missing no 5 but duplicate no 4: - Handover to azhar.
- End shift.
- Check the clickup for any update.
- Ask arif or shu ern the root cause and fix... Rashdan Hussin
10:12 AM Datanory - SNEKKU Production Ticket(ST) #11632 (Escalated to Level 3): SNEKKU - pls verify this user ME5, missing no 5 but duplicate no 4: https://app.clickup.com/t/86ep9h3jh Rashdan Hussin
10:12 AM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11632 (Ticket Resolved): SNEKKU - pls verify this user ME5, missing no 5 but duplicate no 4): Duplicate collection number Rashdan Hussin
06:33 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11631 (On-Hold): SNEKKU - May I know where can I have a report to call only datanory collection ?): Client request. Rashdan Hussin
06:33 PM Datanory - SNEKKU Production Ticket(ST) #11631 (Escalated to Level 3): SNEKKU - May I know where can I have a report to call only datanory collection ?: https://app.clickup.com/t/86ep9nm4f Rashdan Hussin
04:16 PM Datanory - SUNTORY Production Ticket(ST) #11643 (Ticket Resolved): SUNTORY - block certain URL in android enterprise: hi @~‎Tommy Teong , is there a way to block certain URL in android enterprise ? what happened is we install mozilla t... Rashdan Hussin
11:23 AM Datanory - SUNTORY Production Ticket(ST) #11629 (Ticket Resolved): SUNTORY - Mobile Transaction Upload Error: Rashdan Hussin
11:23 AM Datanory - SUNTORY 2.00 hours (Production Ticket(ST) #11629 (Ticket Resolved): SUNTORY - Mobile Transaction Upload Error): Multiple branches for the promotion causing duplicate. Rashdan Hussin
09:28 AM Datanory - SUNTORY Production Ticket(ST) #11630 (Pending Client Verification): SUNTORY - Cannot Setup Product Catalog: Shuern feedback:
After I updated the organisation in web portal, the photo category add new button is showing up a... Rashdan Hussin
09:28 AM Datanory - SUNTORY 1.00 hour (Production Ticket(ST) #11630 (Ticket Resolved): SUNTORY - Cannot Setup Product Catalog): Inconsistency issue with organisation update which is existing Datanory issue Rashdan Hussin

05/05/2024

03:12 PM Datanory - SNEKKU Production Ticket(ST) #11632 (Support In Progress): SNEKKU - pls verify this user ME5, missing no 5 but duplicate no 4: select * from member where member_cd = 'ME5'
select * from txn_mobile_collection_header where created_by = '516526... Rashdan Hussin
03:12 PM Datanory - SNEKKU Production Ticket(ST) #11632 (Ticket Resolved): SNEKKU - pls verify this user ME5, missing no 5 but duplicate no 4: pls verify this user ME5, missing no 5 but duplicate no 4
!089614e2-448b-49ca-a113-32694fd58cf1.jpg!
- collection Rashdan Hussin
03:10 PM Datanory - SNEKKU Production Ticket(ST) #11631 (Support In Progress): SNEKKU - May I know where can I have a report to call only datanory collection ?: Rashdan Hussin
03:10 PM Datanory - SNEKKU Production Ticket(ST) #11631 (On-Hold): SNEKKU - May I know where can I have a report to call only datanory collection ?: - May I know where can I have a report to call only datanory collection ? as this report show all including collectio... Rashdan Hussin
10:21 AM Datanory - GOLDCREST Production Ticket(ST) #11627: GOLDCREST - CCWWQ000438, CCWWQ000439 and CCWWQ000440 didn't reflect to autocount: select * from member where member_cd = 'wwq'
select * from customer where customer_id in ('295E20FA57A14CDBA1572993D... Rashdan Hussin
10:18 AM Datanory - SUNTORY Production Ticket(ST) #11630 (Support In Progress): SUNTORY - Cannot Setup Product Catalog: Rashdan Hussin
10:18 AM Datanory - SUNTORY Production Ticket(ST) #11630 (Ticket Resolved): SUNTORY - Cannot Setup Product Catalog: - User cannot add new product catalog.
- As i checked both the org level and the web access control for suntory adm... Rashdan Hussin
10:10 AM Datanory - SUNTORY Production Ticket(ST) #11629 (Pending Client Verification): SUNTORY - Mobile Transaction Upload Error: Rashdan Hussin
10:10 AM Datanory - SUNTORY 1.00 hour (Production Ticket(ST) #11629 (Ticket Resolved): SUNTORY - Mobile Transaction Upload Error): Mobile Transaction Upload Error Rashdan Hussin
10:05 AM Datanory - SUNTORY Production Ticket(ST) #11629 (Support In Progress): SUNTORY - Mobile Transaction Upload Error: Rashdan Hussin
10:04 AM Datanory - SUNTORY Production Ticket(ST) #11629 (Ticket Resolved): SUNTORY - Mobile Transaction Upload Error: Salesman cannot do Upload due to an error.
!76fc4285-04d3-4555-99ff-a9bf39681a73.jpg!
!d1863886-0113-45cf-811e-5d03... Rashdan Hussin

04/05/2024

11:18 AM Datanory - GOLDCREST Production Ticket(ST) #11627 (Support In Progress): GOLDCREST - CCWWQ000438, CCWWQ000439 and CCWWQ000440 didn't reflect to autocount: Rashdan Hussin
11:18 AM Datanory - GOLDCREST Production Ticket(ST) #11627 (Ticket Resolved): GOLDCREST - CCWWQ000438, CCWWQ000439 and CCWWQ000440 didn't reflect to autocount: Hi, pls check CCWWQ000438, CCWWQ000439 and CCWWQ000440 didn't reflect to autocount
!20399f3c-de62-4e44-8e50-ec717f88... Rashdan Hussin
11:15 AM Datanory - TSH 0.50 hour (Production Ticket(ST) #11626 (Ticket Resolved): TSH - website unable to view any Van Goods Request): Need further checking. Seems related to performance issue. Rashdan Hussin
11:15 AM Datanory - TSH Production Ticket(ST) #11626 (Ticket Resolved): TSH - website unable to view any Van Goods Request: Rashdan Hussin
11:11 AM Datanory - TSH Production Ticket(ST) #11626 (Support In Progress): TSH - website unable to view any Van Goods Request: Rashdan Hussin
11:11 AM Datanory - TSH Production Ticket(ST) #11626 (Ticket Resolved): TSH - website unable to view any Van Goods Request: Hi @Datanory Support, need your assistance urgently as website unable to view any Van Goods Request after salesman up... Rashdan Hussin

30/04/2024

01:16 AM Datanory - YAKULT 24.00 hours (Production Ticket(ST) #11549 (Ticket Resolved): YAKULT - SFA Implementation for Yakult): Update billing and shipping address Rashdan Hussin
01:16 AM Datanory - YAKULT Production Ticket(ST) #11549 (Ticket Resolved): YAKULT - SFA Implementation for Yakult: --UPDATE billing
SET
address1 = shipping.address1,
address2 = shipping.address2,
address3 = shipping... Rashdan Hussin

29/04/2024

12:57 PM Datanory - TSH Production Ticket(ST) #11475 (Ticket Resolved): TSH - invoices that received cash payment yet the system & report still show unpaid: Rashdan Hussin
12:56 PM Datanory - TSH Production Ticket(ST) #11512 (Ticket Resolved): TSH - geo fencing report photo not show out: Rashdan Hussin
12:55 PM Datanory Production Production Ticket(ST) #11573: Doc No For Collection Receipt On Mobile Show Undefined: - Handover to Arif
- Go outstation Rashdan Hussin
12:53 PM Datanory - GOLDCREST Production Ticket(ST) #11539: GOLDCREST - Hi pls check, WWQ 19/04/24 stock bal.: - Handover to Arif
- Go outstation
- Please check update in clickup ticket Rashdan Hussin
12:46 PM Datanory - SNEKKU Production Ticket(ST) #11576 (Ticket Resolved): SNEKKU - CN/23/006784 is not capture in system: - @Azhar MCC hi, can help to check for customer 1R405, has one CN/23/006784 is not capture in system. And why this ha... Rashdan Hussin
10:00 AM Datanory - GOLDCREST Production Ticket(ST) #11441 (Ticket Resolved): GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?: Rashdan Hussin
09:59 AM Datanory - GOLDCREST Production Ticket(ST) #11514 (Ticket Resolved): GOLDCREST - unit price rm20, when confirm jump to rm1000: Rashdan Hussin
09:47 AM Datanory - DAILYFRESH Production Ticket(ST) #11566 (Pending Client Feedback): Daily fresh- Hi Technical Team. This cstmr we already change the SM code. At route also already change but at handheld Salesman don't have. Pls help...: Rashdan Hussin
09:46 AM Datanory - DAILYFRESH Production Ticket(ST) #11566 (Support In Progress): Daily fresh- Hi Technical Team. This cstmr we already change the SM code. At route also already change but at handheld Salesman don't have. Pls help...: Rashdan Hussin

27/04/2024

11:24 PM Datanory - DAILYFRESH Production Ticket(ST) #11574 (Ticket Resolved): DAILYFRESH - kedai cash bile buat bil jadi credit: Ini kedai cash bile buat bil jadi credit Png04 tlg tukar pada cash
!590be887-a8b0-4a73-a288-7cbe0133a58b.jpg!
Rashdan Hussin
02:43 PM Datanory Production Production Ticket(ST) #11573 (Escalated to Level 3): Doc No For Collection Receipt On Mobile Show Undefined: Rashdan Hussin
02:43 PM Datanory Production 1.00 hour (Production Ticket(ST) #11573 (Ticket Resolved): Doc No For Collection Receipt On Mobile Show Undefined): the collection preview does not show the document no as it not yet confirm Rashdan Hussin
02:33 PM Datanory Production Production Ticket(ST) #11573 (Support In Progress): Doc No For Collection Receipt On Mobile Show Undefined: Rashdan Hussin
02:32 PM Datanory Production Production Ticket(ST) #11573 (Ticket Resolved): Doc No For Collection Receipt On Mobile Show Undefined: There is issue in display of Doc No in the mobile app when sharing receipt for collection. Here's what's happening:
... Rashdan Hussin
02:10 PM Datanory - SNEKKU Production Ticket(ST) #11500 (Ticket Resolved): SNEKKU - we confirm the collection, and send the copy to customer by WA it is appears at CCMN500010, after that when we go summary to check again, the same transaction become CCMN5000011: Rashdan Hussin
02:09 PM Datanory - SNEKKU Production Ticket(ST) #11500 (Pending Client Verification): SNEKKU - we confirm the collection, and send the copy to customer by WA it is appears at CCMN500010, after that when we go summary to check again, the same transaction become CCMN5000011: Rashdan Hussin
02:09 PM Datanory - SNEKKU 24.00 hours (Production Ticket(ST) #11500 (Ticket Resolved): SNEKKU - we confirm the collection, and send the copy to customer by WA it is appears at CCMN500010, after that when we go summary to check again, the same transaction become CCMN5000011): Generate collection doc no. Function got issue Rashdan Hussin
12:16 PM Datanory - SNEKKU Production Ticket(ST) #11510 (Ticket Resolved): SNEKKU - Previous here got amount and can view oustanding invoice, but now not available?: Rashdan Hussin
09:08 AM Datanory - SNEKKU Production Ticket(ST) #11510 (Pending Client Verification): SNEKKU - Previous here got amount and can view oustanding invoice, but now not available?: Rashdan Hussin
09:08 AM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11510 (Ticket Resolved): SNEKKU - Previous here got amount and can view oustanding invoice, but now not available?): Infinity loop issue when retrieving data from realm. Rashdan Hussin
11:15 AM Datanory - GOLDCREST Production Ticket(ST) #11441: GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?: - although cancelled status is updated, but the cancelled status is not update in mobile at the moment, as the invoic... Rashdan Hussin
10:53 AM Datanory - GOLDCREST Production Ticket(ST) #11441 (Pending Client Verification): GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?: Currently mobile does not check the approval status so if its cancelled it will still show. Shu ern planning to chang... Rashdan Hussin
10:53 AM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11441 (Ticket Resolved): GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?): Cater the cancelled invoice/CN/Collection when integrate the "Cancel" status update from Autocount Rashdan Hussin
09:48 AM Datanory - DAILYFRESH 1.00 hour (Production Ticket(ST) #11572 (Ticket Resolved): DAILYFRESH - JHB06 cannot log in): JHB06 cannot log in Rashdan Hussin
09:48 AM Datanory - DAILYFRESH Production Ticket(ST) #11572 (Ticket Resolved): DAILYFRESH - JHB06 cannot log in: Rashdan Hussin
09:39 AM Datanory - DAILYFRESH Production Ticket(ST) #11572 (Support In Progress): DAILYFRESH - JHB06 cannot log in: As checked, there is no issue
!ae96e80b-a08c-4917-a658-f60a91ee91b6.jpg!
Rashdan Hussin
09:38 AM Datanory - DAILYFRESH Production Ticket(ST) #11572 (Ticket Resolved): DAILYFRESH - JHB06 cannot log in: - Assalamualaikum kenapa X boleh login
- Morning.. JHB06 cannot log in...pls help ya.
!c1c3c6cb-c9c5-48e2-8687-653c... Rashdan Hussin
09:33 AM Datanory - DAILYFRESH Production Ticket(ST) #11568 (Pending Client Feedback): DAILYFRESH - Unable to upload: Rashdan Hussin
09:24 AM Datanory - DAILYFRESH Production Ticket(ST) #11568 (Support In Progress): DAILYFRESH - Unable to upload: Rashdan Hussin
09:23 AM Datanory - DAILYFRESH Production Ticket(ST) #11568: DAILYFRESH - Unable to upload: - User said cannot upload.
- User cannot upload. Error popup
!Screenshot%202024-04-27%20092055.png!
Rashdan Hussin

26/04/2024

01:54 AM Datanory - YAKULT Production Ticket(ST) #11549 (Support In Progress): YAKULT - SFA Implementation for Yakult: --CREATE TABLE #TempAddressTable (
-- customer_code VARCHAR(200),
-- customer_name VARCHAR(200),
-- customer_addr... Rashdan Hussin
08:25 PM Datanory - SNEKKU Production Ticket(ST) #11531 (Ticket Resolved): SNEKKU - remove this as here is approval module: Rashdan Hussin
08:25 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11531 (Ticket Resolved): SNEKKU - remove this as here is approval module): Web running no override mobile running no. Rashdan Hussin
08:25 PM Datanory - SNEKKU Production Ticket(ST) #11531 (Pending Client Verification): SNEKKU - remove this as here is approval module: Due to issue where web running no override mobile running no, SO in screenshot was manually patched with status appro... Rashdan Hussin
03:51 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11514 (Ticket Resolved): GOLDCREST - unit price rm20, when confirm jump to rm1000): Display price issue for history. Rashdan Hussin
03:51 PM Datanory - GOLDCREST Production Ticket(ST) #11514 (Pending Client Verification): GOLDCREST - unit price rm20, when confirm jump to rm1000: Rashdan Hussin
03:47 PM Datanory - TSH Production Ticket(ST) #11512 (Pending Client Verification): TSH - geo fencing report photo not show out: Rashdan Hussin
03:47 PM Datanory - TSH 2.00 hours (Production Ticket(ST) #11512 (Ticket Resolved): TSH - geo fencing report photo not show out): Photo url format. Rashdan Hussin
03:02 PM Datanory - SUNTORY 2.00 hours (Production Ticket(ST) #11547 (Ticket Resolved): SUNTORY - Upload route plan from backend): Upload route plan from backend Rashdan Hussin
03:02 PM Datanory - SUNTORY Production Ticket(ST) #11547 (Ticket Resolved): SUNTORY - Upload route plan from backend: Rashdan Hussin
02:57 PM Datanory - SUNTORY Production Ticket(ST) #11547 (Support In Progress): SUNTORY - Upload route plan from backend: Rashdan Hussin
02:49 PM Datanory Production Production Ticket(ST) #11252 (Ticket Resolved): Issue with Postcode Data Type in Add New Customer Feature: Rashdan Hussin
02:48 PM Datanory Production 1.00 hour (Production Ticket(ST) #11252 (Ticket Resolved): Issue with Postcode Data Type in Add New Customer Feature): No postcode validation Rashdan Hussin
02:48 PM Datanory Production Production Ticket(ST) #11252 (Pending Client Verification): Issue with Postcode Data Type in Add New Customer Feature: Rashdan Hussin
02:33 PM Datanory - OROMEO Production Ticket(ST) #11511 (Ticket Resolved): OROMEO - May Route Plan Import: Rashdan Hussin

24/04/2024

06:57 PM Datanory - SNEKKU Production Ticket(ST) #11500: SNEKKU - we confirm the collection, and send the copy to customer by WA it is appears at CCMN500010, after that when we go summary to check again, the same transaction become CCMN5000011: escalate to azhar
end shift
need to test Rashdan Hussin
06:55 PM Datanory - GOLDCREST Production Ticket(ST) #11548 (Support In Progress): GOLDCREST - different customers have the same collection number: select * from member where member_cd = 'mcj'
select * from customer where customer_code = '302p/247'
select * from ... Rashdan Hussin
11:16 AM Datanory - GOLDCREST Production Ticket(ST) #11548 (Ticket Resolved): GOLDCREST - different customers have the same collection number: can help to check why different customers have the same collection number?
!a41ec6f7-8143-4133-be05-a5fd70a0e631.jpg!
Rashdan Hussin
05:29 PM Datanory - DAILYFRESH Production Ticket(ST) #11551 (Ticket Resolved): DAILYFRESH - already INACTIVE customer status, but at the route plan still have the cstmr name: Hi Technical Team. Just want to clarify. If I already INACTIVE customer status, but at the route plan still have the ... Rashdan Hussin
04:10 PM Datanory - OROMEO 1.00 hour (Production Ticket(ST) #11511 (Ticket Resolved): OROMEO - May Route Plan Import): Client request. Rashdan Hussin
04:10 PM Datanory - OROMEO Production Ticket(ST) #11511 (Pending Client Verification): OROMEO - May Route Plan Import: select * from di_RoutePlan_import where org_id = 'oromeo' and process_id = '501c9dc7-4f57-48b9-8ef3-9784a234582d' and... Rashdan Hussin
11:56 AM Datanory - YAKULT Production Ticket(ST) #11549 (Ticket Resolved): YAKULT - SFA Implementation for Yakult: Dear Rashdan,
I need your assistance to patch Yakult Address Information and Billing Address Information into Data... Rashdan Hussin
10:51 AM Datanory - GOLDCREST Production Ticket(ST) #11503 (Ticket Resolved): GOLDCREST - the collections not in sequence no: Rashdan Hussin
10:50 AM Datanory - SNEKKU Production Ticket(ST) #11502 (Ticket Resolved): SNEKKU - hi @Azhar13 why user MC collection number dont have number 5?: Rashdan Hussin
10:47 AM Datanory - SUNTORY Production Ticket(ST) #11547 (Ticket Resolved): SUNTORY - Upload route plan from backend: Upload route plan from backend Rashdan Hussin
10:43 AM Datanory - SNEKKU Production Ticket(ST) #11474 (Ticket Resolved): SNEKKU - user MS6 take photo but no upload, now shown none photo need to upload: Rashdan Hussin
10:43 AM Datanory - SNEKKU 48.00 hours (Production Ticket(ST) #11474 (Ticket Resolved): SNEKKU - user MS6 take photo but no upload, now shown none photo need to upload): Apps update Rashdan Hussin

23/04/2024

06:47 PM Datanory - TSH 2.00 hours (Production Ticket(ST) #11512 (Ticket Resolved): TSH - geo fencing report photo not show out): geo fencing report photo not show out Rashdan Hussin
06:47 PM Datanory - TSH Production Ticket(ST) #11512 (Escalated to Level 3): TSH - geo fencing report photo not show out: exec sp_rpt_geo_fencing_report
@checkin_start_date='2024-03-01 00:00:00',
@minRadius=N'',
@checkin_end_date='2024... Rashdan Hussin
06:42 PM Datanory - TSH Production Ticket(ST) #11512 (Support In Progress): TSH - geo fencing report photo not show out: Rashdan Hussin
04:36 PM Datanory - SNEKKU Production Ticket(ST) #11474 (Pending Client Feedback): SNEKKU - user MS6 take photo but no upload, now shown none photo need to upload: @~Leewei Attached is photo listing which not yet upload by MS6. Can you verify the photo belong to which customer. We... Rashdan Hussin
03:55 PM Datanory - GOLDCREST Production Ticket(ST) #11539 (Ticket Resolved): GOLDCREST - Hi pls check, WWQ 19/04/24 stock bal.: Hi pls check, WWQ 19/04/24 stock bal. 27/7
20/04-21/04/24 no work
22/04/24 open 27/1, how can different?
20/4 and ... Rashdan Hussin
11:28 AM Datanory - SUNTORY Production Ticket(ST) #11443: SUNTORY - Reporting and invoice printing issue: Testing finding:
- reporting issue solved. can show the report.
- sfa transaction printing still have issue.
- now... Rashdan Hussin
10:26 AM Datanory - SNEKKU Production Ticket(ST) #11531 (Escalated to Level 3): SNEKKU - remove this as here is approval module: Rashdan Hussin
10:26 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11531 (Ticket Resolved): SNEKKU - remove this as here is approval module): Client feature request. Rashdan Hussin
09:38 AM Datanory - SNEKKU Production Ticket(ST) #11531 (Support In Progress): SNEKKU - remove this as here is approval module: Rashdan Hussin
09:23 AM Datanory - GOLDCREST Production Ticket(ST) #11503 (Pending Client Verification): GOLDCREST - the collections not in sequence no: Rashdan Hussin
09:23 AM Datanory - GOLDCREST 2.00 hours (Production Ticket(ST) #11503 (Ticket Resolved): GOLDCREST - the collections not in sequence no): Generate collection doc no. Function got issue Rashdan Hussin
09:21 AM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11502 (Ticket Resolved): SNEKKU - hi @Azhar13 why user MC collection number dont have number 5?): Generate collection doc no. Function got issue Rashdan Hussin
09:21 AM Datanory - SNEKKU Production Ticket(ST) #11502 (Pending Client Verification): SNEKKU - hi @Azhar13 why user MC collection number dont have number 5?: Rashdan Hussin
08:30 AM Datanory - SNEKKU Production Ticket(ST) #11508 (Ticket Resolved): SNEKKU - call report about which customer not yet get location: --missing latitude / longitude
select b.customer_code,b.customer_name, a.latitude,a.longitude from mst_customer_cont... Rashdan Hussin

22/04/2024

07:21 PM Datanory - SNEKKU Production Ticket(ST) #11510 (Escalated to Level 3): SNEKKU - Previous here got amount and can view oustanding invoice, but now not available?: Rashdan Hussin
07:03 PM Datanory - OROMEO Production Ticket(ST) #11511 (Support In Progress): OROMEO - May Route Plan Import: Rashdan Hussin
03:14 PM Datanory - OROMEO Production Ticket(ST) #11511 (Pending Client Feedback): OROMEO - May Route Plan Import: Dear Carmen,
I’ve received your route plan import for May. However, there’s 379 customers don’t have salesman code... Rashdan Hussin
03:03 PM Datanory - OROMEO Production Ticket(ST) #11511 (Support In Progress): OROMEO - May Route Plan Import: Rashdan Hussin
10:01 AM Datanory - OROMEO Production Ticket(ST) #11511 (Ticket Resolved): OROMEO - May Route Plan Import: Hi Kamal,
Sorry for late reply.
Seek for your assistant to import May route into Datanory (refer to the attache... Rashdan Hussin
07:01 PM Datanory - SNEKKU Production Ticket(ST) #11531 (Ticket Resolved): SNEKKU - remove this as here is approval module: hi @Azhar MCC please remove this as here is approval module ya
!ad692a22-80fd-448b-b1bb-5de7f4b17c96.jpg!
- Remov... Rashdan Hussin
06:54 PM Datanory - GRADINO Production Ticket(ST) #11473 (Ticket Resolved): GRADINO - SKU and UOM Setup Issues in Gradino Trial Environment: Rashdan Hussin
05:19 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11514 (Ticket Resolved): GOLDCREST - unit price rm20, when confirm jump to rm1000): issue of unit price rm20 jump to rm1000 after confirm the sales order. Rashdan Hussin
05:19 PM Datanory - GOLDCREST Production Ticket(ST) #11514 (Escalated to Level 3): GOLDCREST - unit price rm20, when confirm jump to rm1000: Rashdan Hussin
04:49 PM Datanory - GOLDCREST Production Ticket(ST) #11514 (Support In Progress): GOLDCREST - unit price rm20, when confirm jump to rm1000: Rashdan Hussin
10:12 AM Datanory - GOLDCREST Production Ticket(ST) #11514 (Ticket Resolved): GOLDCREST - unit price rm20, when confirm jump to rm1000: Hi pls check, unit price rm20, when confirm jump to rm1000 ?
!c01c7d02-dc4a-4019-9a90-8c15ea339763.jpg!
!d0c6627b-... Rashdan Hussin
03:40 PM Datanory - SNEKKU Production Ticket(ST) #11508 (Pending Client Verification): SNEKKU - call report about which customer not yet get location: Rashdan Hussin
03:40 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11508 (Ticket Resolved): SNEKKU - call report about which customer not yet get location): Client request. Rashdan Hussin
03:36 PM Datanory - SNEKKU Production Ticket(ST) #11508 (Support In Progress): SNEKKU - call report about which customer not yet get location: Rashdan Hussin
03:07 PM Datanory - SNEKKU Production Ticket(ST) #11509: SNEKKU - no need check in / out for sales order and collection: Client CR Rashdan Hussin
12:27 PM Datanory - GOLDCREST Production Ticket(ST) #11513 (Ticket Resolved): GOLDCREST - WWX started use mobile app in Feb 2024, how come this invoice in mobile app: Rashdan Hussin
12:27 PM Datanory - GOLDCREST Production Ticket(ST) #11513 (Pending Client Verification): GOLDCREST - WWX started use mobile app in Feb 2024, how come this invoice in mobile app: select * from customer where customer_code = '302E/009'
select * from member where member_cd = 'wwx'
select * fro... Rashdan Hussin
12:27 PM Datanory - GOLDCREST 2.00 hours (Production Ticket(ST) #11513 (Ticket Resolved): GOLDCREST - WWX started use mobile app in Feb 2024, how come this invoice in mobile app): Invoice created by client, daphne. Rashdan Hussin
12:15 PM Datanory - GOLDCREST Production Ticket(ST) #11513 (Support In Progress): GOLDCREST - WWX started use mobile app in Feb 2024, how come this invoice in mobile app: Rashdan Hussin
10:10 AM Datanory - GOLDCREST Production Ticket(ST) #11513 (Ticket Resolved): GOLDCREST - WWX started use mobile app in Feb 2024, how come this invoice in mobile app: Hi, pls check, WWX started use mobile app in Feb 2024, how come this invoice in mobile app?
302E/009
!0bf31dbd-ab08... Rashdan Hussin
10:05 AM Datanory - TSH Production Ticket(ST) #11512 (Ticket Resolved): TSH - geo fencing report photo not show out: Morning Rashdan, for TSH, geo fencing report photo not show out,can help check and revert back to customer?
!157134c... Rashdan Hussin

21/04/2024

02:37 PM Datanory - SNEKKU Production Ticket(ST) #11510 (Pending Client Feedback): SNEKKU - Previous here got amount and can view oustanding invoice, but now not available?: As photo attached, my device can view the amount. Can you please upload database for me do further checking. And plea... Rashdan Hussin
02:36 PM Datanory - SNEKKU Production Ticket(ST) #11510 (Support In Progress): SNEKKU - Previous here got amount and can view oustanding invoice, but now not available?: Rashdan Hussin
02:36 PM Datanory - SNEKKU Production Ticket(ST) #11510 (Ticket Resolved): SNEKKU - Previous here got amount and can view oustanding invoice, but now not available?: Previous here got amount and can view oustanding invoice, but now not available?
!d7eb59cc-f756-4c02-b433-457ccb6a53... Rashdan Hussin
02:19 PM Datanory - SNEKKU Production Ticket(ST) #11497 (Ticket Resolved): SNEKKU - Hi @Azhar13 Why this acc not in list?: Rashdan Hussin
02:15 PM Datanory - TSH Production Ticket(ST) #11494 (Ticket Resolved): TSH - mobile apps nothing to receive after perform goods request approval: Rashdan Hussin
11:49 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11509 (Ticket Resolved): SNEKKU - no need check in / out for sales order and collection): Feature request Rashdan Hussin
11:49 AM Datanory - SNEKKU Production Ticket(ST) #11509 (Escalated to Level 3): SNEKKU - no need check in / out for sales order and collection: Rashdan Hussin
11:41 AM Datanory - SNEKKU Production Ticket(ST) #11509 (Support In Progress): SNEKKU - no need check in / out for sales order and collection: Rashdan Hussin
11:41 AM Datanory - SNEKKU Production Ticket(ST) #11509 (Ticket Resolved): SNEKKU - no need check in / out for sales order and collection: - Create a new Sales Order and Collection Module to cater the Snekku's MT sales team's activities.
- Basically the M... Rashdan Hussin

20/04/2024

02:48 AM Datanory - GRADINO Production Ticket(ST) #11473 (Pending Client Verification): GRADINO - SKU and UOM Setup Issues in Gradino Trial Environment: --select * into _product_item_20240421 from product_item
--select * from product_item where org_id = 'gradino' and... Rashdan Hussin
02:48 AM Datanory - GRADINO 3.00 hours (Production Ticket(ST) #11473 (Ticket Resolved): GRADINO - SKU and UOM Setup Issues in Gradino Trial Environment): Wrong data in product item table. Rashdan Hussin
10:44 PM Datanory - SNEKKU Production Ticket(ST) #11500 (Escalated to Level 3): SNEKKU - we confirm the collection, and send the copy to customer by WA it is appears at CCMN500010, after that when we go summary to check again, the same transaction become CCMN5000011: Rashdan Hussin
10:44 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11500 (Ticket Resolved): SNEKKU - we confirm the collection, and send the copy to customer by WA it is appears at CCMN500010, after that when we go summary to check again, the same transaction become CCMN5000011): collection issue Rashdan Hussin
10:19 PM Datanory - SNEKKU Production Ticket(ST) #11500 (Support In Progress): SNEKKU - we confirm the collection, and send the copy to customer by WA it is appears at CCMN500010, after that when we go summary to check again, the same transaction become CCMN5000011: Rashdan Hussin
03:29 PM Datanory - SNEKKU Production Ticket(ST) #11500: SNEKKU - we confirm the collection, and send the copy to customer by WA it is appears at CCMN500010, after that when we go summary to check again, the same transaction become CCMN5000011: @Azhar MCC morning, when doing the collection, we confirm the collection, and send the copy to customer by WA it is a... Rashdan Hussin
05:39 PM Datanory - NIBOU Production Ticket(ST) #11458 (Ticket Resolved): NIBOU - Photo Disappear in Photo Taking: Rashdan Hussin
05:30 PM Datanory - SNEKKU Production Ticket(ST) #11508 (Ticket Resolved): SNEKKU - call report about which customer not yet get location: hi @Azhar MCC please help to call report about which customer not yet get location, thanks Rashdan Hussin
04:14 PM Datanory - SNEKKU Production Ticket(ST) #11497 (Pending Client Feedback): SNEKKU - Hi @Azhar13 Why this acc not in list?: Hi can you verify whether the customer 3Z002 still not in the list or not. As i can find the customer in the list. Pl... Rashdan Hussin
04:14 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11497 (Ticket Resolved): SNEKKU - Hi @Azhar13 Why this acc not in list?): Customer not in the list Rashdan Hussin
03:21 PM Datanory - SNEKKU Production Ticket(ST) #11497 (Support In Progress): SNEKKU - Hi @Azhar13 Why this acc not in list?: Rashdan Hussin
02:08 PM Datanory - SNEKKU Production Ticket(ST) #11502 (Escalated to Level 3): SNEKKU - hi @Azhar13 why user MC collection number dont have number 5?: Rashdan Hussin
02:08 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11502 (Ticket Resolved): SNEKKU - hi @Azhar13 why user MC collection number dont have number 5?): Generate collection doc no. Function got issue Rashdan Hussin
02:05 PM Datanory - SNEKKU Production Ticket(ST) #11502 (Support In Progress): SNEKKU - hi @Azhar13 why user MC collection number dont have number 5?: Rashdan Hussin
02:05 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11503 (Ticket Resolved): GOLDCREST - the collections not in sequence no): Generate collection doc no. Function got issue Rashdan Hussin
02:05 PM Datanory - GOLDCREST Production Ticket(ST) #11503 (Escalated to Level 3): GOLDCREST - the collections not in sequence no: Rashdan Hussin
01:53 PM Datanory - GOLDCREST Production Ticket(ST) #11503 (Support In Progress): GOLDCREST - the collections not in sequence no: Hi, can help to check, why are the collections not in sequence no
!07e0f42f-7fc5-4a80-a63b-d624c7f38c27.jpg!
!a8484... Rashdan Hussin
11:21 AM Datanory - TSH Production Ticket(ST) #11494 (Pending Client Verification): TSH - mobile apps nothing to receive after perform goods request approval: select a.van_goods_request_no, * from txn_mobile_van_goods_receive b
inner join txn_mobile_van_goods_request_header ... Rashdan Hussin
11:13 AM Datanory - TSH Production Ticket(ST) #11494 (Support In Progress): TSH - mobile apps nothing to receive after perform goods request approval: TSH - Hi @~Rashdan Hussin , mobile apps nothing to receive after perform goods request approval. Need your assistance... Rashdan Hussin

18/04/2024

03:02 PM Datanory - NIBOU Production Ticket(ST) #11458 (Pending Client Verification): NIBOU - Photo Disappear in Photo Taking: Rashdan Hussin
03:02 PM Datanory - NIBOU 1.00 hour (Production Ticket(ST) #11458 (Ticket Resolved): NIBOU - Photo Disappear in Photo Taking): Photo disappear. Rashdan Hussin

17/04/2024

05:38 PM Datanory - TSH Production Ticket(ST) #11475 (Support In Progress): TSH - invoices that received cash payment yet the system & report still show unpaid: - handover to azhar
- end shift
'INC06000318-240123', 'INC06000521-240220', 'INC06000599-240227', 'INC06000141-24... Rashdan Hussin
10:26 AM Datanory - TSH Production Ticket(ST) #11475 (Ticket Resolved): TSH - invoices that received cash payment yet the system & report still show unpaid: - Hi @Louise MCC, this is the list of invoices that received cash payment yet the system & report still show unpaid.
... Rashdan Hussin
05:31 PM Datanory - SNEKKU Production Ticket(ST) #11474: SNEKKU - user MS6 take photo but no upload, now shown none photo need to upload: - handover to azhar
- end shift Rashdan Hussin
10:29 AM Datanory - SNEKKU Production Ticket(ST) #11474 (Support In Progress): SNEKKU - user MS6 take photo but no upload, now shown none photo need to upload: Rashdan Hussin
10:22 AM Datanory - SNEKKU Production Ticket(ST) #11474 (Ticket Resolved): SNEKKU - user MS6 take photo but no upload, now shown none photo need to upload: Hi @Rashdan Hussin user MS6 take photo but no upload, now shown none photo need to upload Rashdan Hussin
10:28 AM Datanory Trial Production Ticket(ST) #11447 (Support In Progress): Create a Trial Organisation For Datanory: Rashdan Hussin
10:19 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11460 (Ticket Resolved): Snekku- Hi @Azhar13 How long will disapper if not upload photo?): Client enquiry Rashdan Hussin
10:19 AM Datanory - SNEKKU Production Ticket(ST) #11460 (Ticket Resolved): Snekku- Hi @Azhar13 How long will disapper if not upload photo?: Rashdan Hussin
10:17 AM Datanory - SNEKKU Production Ticket(ST) #11460 (Support In Progress): Snekku- Hi @Azhar13 How long will disapper if not upload photo?: Rashdan Hussin
10:15 AM Datanory - SNEKKU Production Ticket(ST) #11437 (Ticket Resolved): SNEKKU - Unable scroll up ya: Rashdan Hussin
10:13 AM Datanory - GRADINO Production Ticket(ST) #11473 (Support In Progress): GRADINO - SKU and UOM Setup Issues in Gradino Trial Environment: !download1.png!
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Rashdan Hussin
10:08 AM Datanory - GRADINO Production Ticket(ST) #11473 (Ticket Resolved): GRADINO - SKU and UOM Setup Issues in Gradino Trial Environment: Dear Afiq,
Currently I’m using Gradino Trial Environment for Power BI testing purposes. However, based on image at... Rashdan Hussin

16/04/2024

04:17 PM Datanory - SNEKKU Production Ticket(ST) #11437 (Pending Client Verification): SNEKKU - Unable scroll up ya: Rashdan Hussin
04:17 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11437 (Ticket Resolved): SNEKKU - Unable scroll up ya): Cannot scroll the page. Rashdan Hussin
03:50 PM Datanory - SNEKKU Production Ticket(ST) #11464 (Ticket Resolved): SNEKKU - help to call report for which customer not yet upload photo: hi @Azhar MCC, can help to call report for which customer not yet upload photo? Rashdan Hussin
11:21 AM Datanory - NIBOU Production Ticket(ST) #11458 (Escalated to Level 3): NIBOU - Photo Disappear in Photo Taking: Rashdan Hussin
11:18 AM Datanory - NIBOU Production Ticket(ST) #11458 (Support In Progress): NIBOU - Photo Disappear in Photo Taking: Rashdan Hussin
11:12 AM Datanory - NIBOU Production Ticket(ST) #11458 (Ticket Resolved): NIBOU - Photo Disappear in Photo Taking: - The problem when user try to upload photo in photo taking module, the photo disappear after user take the photo.
-... Rashdan Hussin

15/04/2024

04:52 PM Active Directory (crenergy.com.my) Production Ticket(ST) #11448 (Ticket Resolved): Setup Active Directory On Every Staff Laptop: Support Team: Pending
Marketing Team: Pending
Product Team: Pending
Project Team: Pending
Sales Team: Pending
MC... Rashdan Hussin
04:47 PM Datanory Trial Production Ticket(ST) #11447 (Ticket Resolved): Create a Trial Organisation For Datanory: Create one complete trial organization for new client use. Rashdan Hussin

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