Rashdan Hussin's activity
From 15/04/2024 to 14/05/2024
14/05/2024
- 06:37 PM Datanory - SNEKKU Production Ticket(ST) #11692: SNEKKU - Some of the picture empty and half
- - user already use wifi but the image still same.
escalate to azhar. end of shift. - 06:35 PM Datanory - SNEKKU Production Ticket(ST) #11685: SNEKKU - Hi @Azhar13 Unable upload photo, please assist
- - already simulate the issue by take photo in sales order and photo taking module using admin on behalf mo.
- cannot... - 06:30 PM Datanory - NIBOU Production Ticket(ST) #11705 (Pending Client Verification): NIBOU - checking all the active users for Nibou
- --mobile login
select distinct a.member_id, b.member_cd from sync_mobile_token a
inner join member b on a.member_id... - 06:27 PM Datanory - NIBOU Production Ticket(ST) #11705 (Support In Progress): NIBOU - checking all the active users for Nibou
- 10:35 AM Datanory - NIBOU Production Ticket(ST) #11705 (Ticket Resolved): NIBOU - checking all the active users for Nibou
- Dear Arif,
Following up on our previous discussion, could you please help by checking all the active users for Nib... - 04:54 PM Datanory - SNEKKU Production Ticket(ST) #11709 (Ticket Resolved): SNEKKU - Issue of collection in web
- 02:14 PM Datanory - SNEKKU Production Ticket(ST) #11709 (Support In Progress): SNEKKU - Issue of collection in web
- --select * into DMS_Ecosystem_Backup_Table.dbo._txn_mobile_collection_header_20240514
--from DMS_EcoSystem.dbo.txn_m... - 02:14 PM Datanory - SNEKKU Production Ticket(ST) #11709 (Ticket Resolved): SNEKKU - Issue of collection in web
- - Found some collections details were not correct.
- Admin use cheque and CN to knock off invoices but CN was recog... - 04:49 PM Datanory - SUNTORY Production Ticket(ST) #11643 (Pending Client Feedback): SUNTORY - block certain URL in android enterprise
- - Already enable firewall for Suntory02 profile policy.
- Wait feedback from client to able to proceed apply firewal... - 10:37 AM Datanory - SUNTORY Production Ticket(ST) #11643 (Support In Progress): SUNTORY - block certain URL in android enterprise
- 04:45 PM Datanory - SNEKKU Production Ticket(ST) #11667 (Ticket Resolved): SNEKKU - hi @Azhar13 why invoice total amount difference?
13/05/2024
- 07:58 PM Datanory - SNEKKU Production Ticket(ST) #11667: SNEKKU - hi @Azhar13 why invoice total amount difference?
- @~Leewei here the updated collection receipt from mobile for collection CCMS2000023-240508. Kindly refer the receipt ...
- 04:45 PM Datanory - SUNTORY Production Ticket(ST) #11443 (Ticket Resolved): SUNTORY - Reporting and invoice printing issue
- 03:34 PM Datanory Trial Production Ticket(ST) #11645: FERNTEA - Setup New Organisation
- - On hold
- Tech team need to fix add new organisation issue - 03:27 PM Datanory - GOLDCREST Production Ticket(ST) #11539 (Ticket Resolved): GOLDCREST - Hi pls check, WWQ 19/04/24 stock bal.
- 11:35 AM Datanory - GOLDCREST Production Ticket(ST) #11539 (Pending Client Verification): GOLDCREST - Hi pls check, WWQ 19/04/24 stock bal.
- This is due to the cancelled foc items did not update the actual inventory. Same issue happened to WWX and WWQ.
W... - 11:59 AM Datanory - SNEKKU Production Ticket(ST) #11692 (Support In Progress): SNEKKU - Some of the picture empty and half
- 10:49 AM Datanory - GOLDCREST Production Ticket(ST) #11688 (Ticket Resolved): GOLDCREST - inv & collection didn't reflect to autocount
- 10:24 AM Datanory - OROMEO Production Ticket(ST) #11675 (Ticket Resolved): OROMEO - import the assigned merchandiser to Datanory
- 10:21 AM Datanory - GOLDCREST Production Ticket(ST) #11615 (Ticket Resolved): hi, just now check still got cn in this 3acc
12/05/2024
- 08:49 PM Datanory Trial Production Ticket(ST) #11645 (Support In Progress): FERNTEA - Setup New Organisation
- Cannot add new organisation for trial.
- 05:07 PM Datanory - OROMEO Production Ticket(ST) #11675 (Pending Client Verification): OROMEO - import the assigned merchandiser to Datanory
- --create table #TempTableCustUser (
-- customer_code varchar(50),
-- user_code varchar(50)
--)
select * from #T... - 04:44 PM Datanory - OROMEO Production Ticket(ST) #11675 (Support In Progress): OROMEO - import the assigned merchandiser to Datanory
- 02:32 PM Datanory - SNEKKU Production Ticket(ST) #11692 (Pending Client Feedback): SNEKKU - Some of the picture empty and half
- Tested from our side found no issue to show the picture. Can you check and ensure your network connection is good?
... - 02:31 PM Datanory - SNEKKU Production Ticket(ST) #11692 (Support In Progress): SNEKKU - Some of the picture empty and half
- 02:31 PM Datanory - SNEKKU Production Ticket(ST) #11692 (Ticket Resolved): SNEKKU - Some of the picture empty and half
- Some of the picture empty and half
!2c9a5d9c-9f0d-4a73-b9f2-6beea742f29e.jpg!
- 02:28 PM Datanory - SNEKKU Production Ticket(ST) #11691 (Ticket Resolved): SNEKKU - setting 3% for carton, but why not appear
- And setting 3% for carton, but why not appear ya
!bf08263d-d372-466c-aa42-a21d1c331af8.jpg!
This setting for ct... - 02:25 PM Datanory - SNEKKU Production Ticket(ST) #11690 (Ticket Resolved): SNEKKU - help to check any setting wrong caused this
- Hi @Azhar MCC Please help to check any setting wrong caused this?
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- 01:39 PM Datanory - SNEKKU Production Ticket(ST) #11689 (Ticket Resolved): SNEKKU - can't view product list for customer group ES RM 2
- 01:36 PM Datanory - SNEKKU Production Ticket(ST) #11667: SNEKKU - hi @Azhar13 why invoice total amount difference?
- Hi @Azhar MCC Please provide payment receipt, thanks
11/05/2024
- 05:03 PM Datanory - SNEKKU Production Ticket(ST) #11689 (Pending Client Verification): SNEKKU - can't view product list for customer group ES RM 2
- 04:00 PM Datanory - SNEKKU Production Ticket(ST) #11689 (Support In Progress): SNEKKU - can't view product list for customer group ES RM 2
- select * from chain where org_id = 'snekku' and chain_code = 'ES RM2'
select * from mst_price_code where org_id = ... - 03:59 PM Datanory - SNEKKU Production Ticket(ST) #11689 (Ticket Resolved): SNEKKU - can't view product list for customer group ES RM 2
- Hi pls help to check why datanory apps can't view product list for customer group ES RM 2
- 01:21 PM Datanory - SNEKKU Production Ticket(ST) #11686 (Escalated to Level 3): SNEKKU - other modules, follow item code ya, can change to follow item code?
- 12:28 PM Datanory - SNEKKU Production Ticket(ST) #11686 (Support In Progress): SNEKKU - other modules, follow item code ya, can change to follow item code?
- 12:28 PM Datanory - SNEKKU Production Ticket(ST) #11686 (Ticket Resolved): SNEKKU - other modules, follow item code ya, can change to follow item code?
- User request Sales Order History module in mobile apps need to sort by item code.
- 01:12 PM Datanory - GOLDCREST Production Ticket(ST) #11688: GOLDCREST - inv & collection didn't reflect to autocount
- select * from member where member_cd = 'jnl'
select * from txn_mobile_collection_header where created_by = 'afa916... - 01:12 PM Datanory - GOLDCREST Production Ticket(ST) #11688 (Pending Client Feedback): GOLDCREST - inv & collection didn't reflect to autocount
- !6357e790-8f47-415c-876d-7e73a2a76de9.jpg!
!3afb8aa2-9a93-4b58-89f1-b1199aad0a74.jpg!
@~Goldcrest Hotline based o... - 01:10 PM Datanory - GOLDCREST Production Ticket(ST) #11688 (Support In Progress): GOLDCREST - inv & collection didn't reflect to autocount
- 12:36 PM Datanory - GOLDCREST Production Ticket(ST) #11688 (Ticket Resolved): GOLDCREST - inv & collection didn't reflect to autocount
- Morning, inv & collection didn't reflect to autocount
Invoice INJNL001796-240510 - INJNL001800-240510
Collection CC... - 12:34 PM Datanory - PRIMAASIA Production Ticket(ST) #11687 (Ticket Resolved): PRIMAASIA - salesman cant login to his Datanory apps
- 12:31 PM Datanory - PRIMAASIA Production Ticket(ST) #11687 (Support In Progress): PRIMAASIA - salesman cant login to his Datanory apps
- 12:30 PM Datanory - PRIMAASIA Production Ticket(ST) #11687 (Ticket Resolved): PRIMAASIA - salesman cant login to his Datanory apps
- Hi Support Team, our salesman cant login to his Datanory apps. Kindly assist soonest possible. Thanks.
!ea15ac69-9ba... - 12:24 PM Datanory - SNEKKU Production Ticket(ST) #11685 (Support In Progress): SNEKKU - Hi @Azhar13 Unable upload photo, please assist
- Feedback from user:
- Try if photo take for customer edit details then can upload
- But take for sales order and ph... - 12:18 PM Datanory - SNEKKU Production Ticket(ST) #11667 (Pending Client Verification): SNEKKU - hi @Azhar13 why invoice total amount difference?
- 12:14 PM Datanory - SNEKKU Production Ticket(ST) #11667 (Support In Progress): SNEKKU - hi @Azhar13 why invoice total amount difference?
- 12:10 PM Datanory - SNEKKU Production Ticket(ST) #11632 (Ticket Resolved): SNEKKU - pls verify this user ME5, missing no 5 but duplicate no 4
10/05/2024
- 04:46 PM Datanory - SNEKKU Production Ticket(ST) #11679 (Ticket Resolved): SNEKKU - Hi @Azhar13 why different?
- 04:42 PM Datanory - SNEKKU Production Ticket(ST) #11679 (Support In Progress): SNEKKU - Hi @Azhar13 why different?
- 02:27 PM Datanory - SNEKKU Production Ticket(ST) #11632 (Pending Client Verification): SNEKKU - pls verify this user ME5, missing no 5 but duplicate no 4
- 10:24 AM Datanory - OROMEO Production Ticket(ST) #11675 (Ticket Resolved): OROMEO - import the assigned merchandiser to Datanory
- Hi Kamal,
Update done, seek for your assistance to import the assigned merchandiser to Datanory system.
Btw, no... - 10:21 AM Datanory Trial Production Ticket(ST) #11132 (Ticket Resolved): Route Plan Import Error
- 10:21 AM Datanory Trial Production Ticket(ST) #11132 (Pending Client Verification): Route Plan Import Error
09/05/2024
- 07:52 PM Datanory - OROMEO Production Ticket(ST) #11666 (Ticket Resolved): OROMEO - Update Chain Code For KK Supermart
- 03:11 PM Datanory - OROMEO Production Ticket(ST) #11666 (Pending Client Verification): OROMEO - Update Chain Code For KK Supermart
- select * from customer where org_id = 'oromeo' and customer_name like '%KK SUPERMART%'
select * from chain where o... - 02:57 PM Datanory - OROMEO Production Ticket(ST) #11666 (Support In Progress): OROMEO - Update Chain Code For KK Supermart
- 02:40 PM Datanory - OROMEO Production Ticket(ST) #11666 (Ticket Resolved): OROMEO - Update Chain Code For KK Supermart
- Ada 2 KK Supermarket, KK Supermarket total outlet 760. Assign all to KK Mart Chain
!48c63111-02bf-42eb-8125-2bafba4e... - 07:52 PM Datanory - GOLDCREST Production Ticket(ST) #11648 (Ticket Resolved): GOLDCREST - Customer 301M/022 should be no outstanding ady, but mobile keep showing outstanding inv
- 10:54 AM Datanory - GOLDCREST Production Ticket(ST) #11648 (Pending Client Verification): GOLDCREST - Customer 301M/022 should be no outstanding ady, but mobile keep showing outstanding inv
- select * from txn_invoice_history_header where invoice_no = 'injnm000524-240403'
--update txn_invoice_history_head... - 10:18 AM Datanory - GOLDCREST Production Ticket(ST) #11648 (Support In Progress): GOLDCREST - Customer 301M/022 should be no outstanding ady, but mobile keep showing outstanding inv
- 07:51 PM Datanory - SNEKKU Production Ticket(ST) #11651 (Ticket Resolved): SNEKKU - why on behalf module some become untick? as last time all ticked ya
- 02:35 PM Datanory - SNEKKU Production Ticket(ST) #11651: SNEKKU - why on behalf module some become untick? as last time all ticked ya
- For temporary workaround, we already tick all the customers for Admin, MO and CS1 in On Behalf module.
We still i... - 02:37 PM Datanory - OROMEO Production Ticket(ST) #11644 (Ticket Resolved): OROMEO - Update Latest Oromeo User
- 02:36 PM Datanory - GOLDCREST Production Ticket(ST) #11665 (Ticket Resolved): GOLDCREST - Hi pls check S/078 didn't reflect datanory
- 11:00 AM Datanory - GOLDCREST Production Ticket(ST) #11665 (Pending Client Verification): GOLDCREST - Hi pls check S/078 didn't reflect datanory
- select * from customer where customer_code = '302S/078'
select * from mst_branch where branch_id = 'EF8905EFA8A3461E... - 10:57 AM Datanory - GOLDCREST Production Ticket(ST) #11665 (Support In Progress): GOLDCREST - Hi pls check S/078 didn't reflect datanory
- 10:57 AM Datanory - GOLDCREST Production Ticket(ST) #11665 (Ticket Resolved): GOLDCREST - Hi pls check S/078 didn't reflect datanory
- Hi pls check S/078 didn't reflect datanory
!9e5cdb83-c87b-4b47-9505-0a930ccb27e7.jpg!
!87e4c329-7c29-45e7-948e-64cc... - 11:26 AM Datanory - SNEKKU Production Ticket(ST) #11655 (Ticket Resolved): SNEKKU - hi @Azhar13 user MN8, planned route got missing outlet, MN2 also
- 11:21 AM Datanory - SNEKKU Production Ticket(ST) #11655 (Support In Progress): SNEKKU - hi @Azhar13 user MN8, planned route got missing outlet, MN2 also
08/05/2024
- 10:26 PM Datanory - OROMEO Production Ticket(ST) #11644 (Pending Client Verification): OROMEO - Update Latest Oromeo User
- 10:22 PM Datanory - OROMEO Production Ticket(ST) #11644 (Support In Progress): OROMEO - Update Latest Oromeo User
- 09:14 PM Datanory - SUNTORY Production Ticket(ST) #11630 (Ticket Resolved): SUNTORY - Cannot Setup Product Catalog
06/05/2024
- 07:16 PM Datanory Trial Production Ticket(ST) #11645 (Ticket Resolved): FERNTEA - Setup New Organisation
- Dear @Rashdan Hussin,
Please assist to create a new organization call “Ferntea” in Datanory Trial Environment. In ... - 07:14 PM Datanory - OROMEO Production Ticket(ST) #11644 (Ticket Resolved): OROMEO - Update Latest Oromeo User
- Hi Kamal,
Kindly refer attached file for the latest Oromeo User update for your further action.
- 06:51 PM Datanory - SNEKKU Production Ticket(ST) #11632: SNEKKU - pls verify this user ME5, missing no 5 but duplicate no 4
- - Handover to azhar.
- End shift.
- Check the clickup for any update.
- Ask arif or shu ern the root cause and fix... - 10:12 AM Datanory - SNEKKU Production Ticket(ST) #11632 (Escalated to Level 3): SNEKKU - pls verify this user ME5, missing no 5 but duplicate no 4
- https://app.clickup.com/t/86ep9h3jh
- 06:33 PM Datanory - SNEKKU Production Ticket(ST) #11631 (Escalated to Level 3): SNEKKU - May I know where can I have a report to call only datanory collection ?
- https://app.clickup.com/t/86ep9nm4f
- 04:16 PM Datanory - SUNTORY Production Ticket(ST) #11643 (Ticket Resolved): SUNTORY - block certain URL in android enterprise
- hi @~Tommy Teong , is there a way to block certain URL in android enterprise ? what happened is we install mozilla t...
- 11:23 AM Datanory - SUNTORY Production Ticket(ST) #11629 (Ticket Resolved): SUNTORY - Mobile Transaction Upload Error
- 09:28 AM Datanory - SUNTORY Production Ticket(ST) #11630 (Pending Client Verification): SUNTORY - Cannot Setup Product Catalog
- Shuern feedback:
After I updated the organisation in web portal, the photo category add new button is showing up a...
05/05/2024
- 03:12 PM Datanory - SNEKKU Production Ticket(ST) #11632 (Support In Progress): SNEKKU - pls verify this user ME5, missing no 5 but duplicate no 4
- select * from member where member_cd = 'ME5'
select * from txn_mobile_collection_header where created_by = '516526... - 03:12 PM Datanory - SNEKKU Production Ticket(ST) #11632 (Ticket Resolved): SNEKKU - pls verify this user ME5, missing no 5 but duplicate no 4
- pls verify this user ME5, missing no 5 but duplicate no 4
!089614e2-448b-49ca-a113-32694fd58cf1.jpg!
- collection - 03:10 PM Datanory - SNEKKU Production Ticket(ST) #11631 (Support In Progress): SNEKKU - May I know where can I have a report to call only datanory collection ?
- 03:10 PM Datanory - SNEKKU Production Ticket(ST) #11631 (On-Hold): SNEKKU - May I know where can I have a report to call only datanory collection ?
- - May I know where can I have a report to call only datanory collection ? as this report show all including collectio...
- 10:21 AM Datanory - GOLDCREST Production Ticket(ST) #11627: GOLDCREST - CCWWQ000438, CCWWQ000439 and CCWWQ000440 didn't reflect to autocount
- select * from member where member_cd = 'wwq'
select * from customer where customer_id in ('295E20FA57A14CDBA1572993D... - 10:18 AM Datanory - SUNTORY Production Ticket(ST) #11630 (Support In Progress): SUNTORY - Cannot Setup Product Catalog
- 10:18 AM Datanory - SUNTORY Production Ticket(ST) #11630 (Ticket Resolved): SUNTORY - Cannot Setup Product Catalog
- - User cannot add new product catalog.
- As i checked both the org level and the web access control for suntory adm... - 10:10 AM Datanory - SUNTORY Production Ticket(ST) #11629 (Pending Client Verification): SUNTORY - Mobile Transaction Upload Error
- 10:05 AM Datanory - SUNTORY Production Ticket(ST) #11629 (Support In Progress): SUNTORY - Mobile Transaction Upload Error
- 10:04 AM Datanory - SUNTORY Production Ticket(ST) #11629 (Ticket Resolved): SUNTORY - Mobile Transaction Upload Error
- Salesman cannot do Upload due to an error.
!76fc4285-04d3-4555-99ff-a9bf39681a73.jpg!
!d1863886-0113-45cf-811e-5d03...
04/05/2024
- 11:18 AM Datanory - GOLDCREST Production Ticket(ST) #11627 (Support In Progress): GOLDCREST - CCWWQ000438, CCWWQ000439 and CCWWQ000440 didn't reflect to autocount
- 11:18 AM Datanory - GOLDCREST Production Ticket(ST) #11627 (Ticket Resolved): GOLDCREST - CCWWQ000438, CCWWQ000439 and CCWWQ000440 didn't reflect to autocount
- Hi, pls check CCWWQ000438, CCWWQ000439 and CCWWQ000440 didn't reflect to autocount
!20399f3c-de62-4e44-8e50-ec717f88... - 11:15 AM Datanory - TSH Production Ticket(ST) #11626 (Ticket Resolved): TSH - website unable to view any Van Goods Request
- 11:11 AM Datanory - TSH Production Ticket(ST) #11626 (Support In Progress): TSH - website unable to view any Van Goods Request
- 11:11 AM Datanory - TSH Production Ticket(ST) #11626 (Ticket Resolved): TSH - website unable to view any Van Goods Request
- Hi @Datanory Support, need your assistance urgently as website unable to view any Van Goods Request after salesman up...
30/04/2024
- 01:16 AM Datanory - YAKULT Production Ticket(ST) #11549 (Ticket Resolved): YAKULT - SFA Implementation for Yakult
- --UPDATE billing
SET
address1 = shipping.address1,
address2 = shipping.address2,
address3 = shipping...
29/04/2024
- 12:57 PM Datanory - TSH Production Ticket(ST) #11475 (Ticket Resolved): TSH - invoices that received cash payment yet the system & report still show unpaid
- 12:56 PM Datanory - TSH Production Ticket(ST) #11512 (Ticket Resolved): TSH - geo fencing report photo not show out
- 12:55 PM Datanory Production Production Ticket(ST) #11573: Doc No For Collection Receipt On Mobile Show Undefined
- - Handover to Arif
- Go outstation - 12:53 PM Datanory - GOLDCREST Production Ticket(ST) #11539: GOLDCREST - Hi pls check, WWQ 19/04/24 stock bal.
- - Handover to Arif
- Go outstation
- Please check update in clickup ticket - 12:46 PM Datanory - SNEKKU Production Ticket(ST) #11576 (Ticket Resolved): SNEKKU - CN/23/006784 is not capture in system
- - @Azhar MCC hi, can help to check for customer 1R405, has one CN/23/006784 is not capture in system. And why this ha...
- 10:00 AM Datanory - GOLDCREST Production Ticket(ST) #11441 (Ticket Resolved): GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?
- 09:59 AM Datanory - GOLDCREST Production Ticket(ST) #11514 (Ticket Resolved): GOLDCREST - unit price rm20, when confirm jump to rm1000
- 09:47 AM Datanory - DAILYFRESH Production Ticket(ST) #11566 (Pending Client Feedback): Daily fresh- Hi Technical Team. This cstmr we already change the SM code. At route also already change but at handheld Salesman don't have. Pls help...
- 09:46 AM Datanory - DAILYFRESH Production Ticket(ST) #11566 (Support In Progress): Daily fresh- Hi Technical Team. This cstmr we already change the SM code. At route also already change but at handheld Salesman don't have. Pls help...
27/04/2024
- 11:24 PM Datanory - DAILYFRESH Production Ticket(ST) #11574 (Ticket Resolved): DAILYFRESH - kedai cash bile buat bil jadi credit
- Ini kedai cash bile buat bil jadi credit Png04 tlg tukar pada cash
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- 02:43 PM Datanory Production Production Ticket(ST) #11573 (Escalated to Level 3): Doc No For Collection Receipt On Mobile Show Undefined
- 02:33 PM Datanory Production Production Ticket(ST) #11573 (Support In Progress): Doc No For Collection Receipt On Mobile Show Undefined
- 02:32 PM Datanory Production Production Ticket(ST) #11573 (Ticket Resolved): Doc No For Collection Receipt On Mobile Show Undefined
- There is issue in display of Doc No in the mobile app when sharing receipt for collection. Here's what's happening:
... - 02:10 PM Datanory - SNEKKU Production Ticket(ST) #11500 (Ticket Resolved): SNEKKU - we confirm the collection, and send the copy to customer by WA it is appears at CCMN500010, after that when we go summary to check again, the same transaction become CCMN5000011
- 02:09 PM Datanory - SNEKKU Production Ticket(ST) #11500 (Pending Client Verification): SNEKKU - we confirm the collection, and send the copy to customer by WA it is appears at CCMN500010, after that when we go summary to check again, the same transaction become CCMN5000011
- 12:16 PM Datanory - SNEKKU Production Ticket(ST) #11510 (Ticket Resolved): SNEKKU - Previous here got amount and can view oustanding invoice, but now not available?
- 09:08 AM Datanory - SNEKKU Production Ticket(ST) #11510 (Pending Client Verification): SNEKKU - Previous here got amount and can view oustanding invoice, but now not available?
- 11:15 AM Datanory - GOLDCREST Production Ticket(ST) #11441: GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?
- - although cancelled status is updated, but the cancelled status is not update in mobile at the moment, as the invoic...
- 10:53 AM Datanory - GOLDCREST Production Ticket(ST) #11441 (Pending Client Verification): GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?
- Currently mobile does not check the approval status so if its cancelled it will still show. Shu ern planning to chang...
- 09:48 AM Datanory - DAILYFRESH Production Ticket(ST) #11572 (Ticket Resolved): DAILYFRESH - JHB06 cannot log in
- 09:39 AM Datanory - DAILYFRESH Production Ticket(ST) #11572 (Support In Progress): DAILYFRESH - JHB06 cannot log in
- As checked, there is no issue
!ae96e80b-a08c-4917-a658-f60a91ee91b6.jpg!
- 09:38 AM Datanory - DAILYFRESH Production Ticket(ST) #11572 (Ticket Resolved): DAILYFRESH - JHB06 cannot log in
- - Assalamualaikum kenapa X boleh login
- Morning.. JHB06 cannot log in...pls help ya.
!c1c3c6cb-c9c5-48e2-8687-653c... - 09:33 AM Datanory - DAILYFRESH Production Ticket(ST) #11568 (Pending Client Feedback): DAILYFRESH - Unable to upload
- 09:24 AM Datanory - DAILYFRESH Production Ticket(ST) #11568 (Support In Progress): DAILYFRESH - Unable to upload
- 09:23 AM Datanory - DAILYFRESH Production Ticket(ST) #11568: DAILYFRESH - Unable to upload
- - User said cannot upload.
- User cannot upload. Error popup
!Screenshot%202024-04-27%20092055.png!
26/04/2024
- 01:54 AM Datanory - YAKULT Production Ticket(ST) #11549 (Support In Progress): YAKULT - SFA Implementation for Yakult
- --CREATE TABLE #TempAddressTable (
-- customer_code VARCHAR(200),
-- customer_name VARCHAR(200),
-- customer_addr... - 08:25 PM Datanory - SNEKKU Production Ticket(ST) #11531 (Ticket Resolved): SNEKKU - remove this as here is approval module
- 08:25 PM Datanory - SNEKKU Production Ticket(ST) #11531 (Pending Client Verification): SNEKKU - remove this as here is approval module
- Due to issue where web running no override mobile running no, SO in screenshot was manually patched with status appro...
- 03:51 PM Datanory - GOLDCREST Production Ticket(ST) #11514 (Pending Client Verification): GOLDCREST - unit price rm20, when confirm jump to rm1000
- 03:47 PM Datanory - TSH Production Ticket(ST) #11512 (Pending Client Verification): TSH - geo fencing report photo not show out
- 03:02 PM Datanory - SUNTORY Production Ticket(ST) #11547 (Ticket Resolved): SUNTORY - Upload route plan from backend
- 02:57 PM Datanory - SUNTORY Production Ticket(ST) #11547 (Support In Progress): SUNTORY - Upload route plan from backend
- 02:49 PM Datanory Production Production Ticket(ST) #11252 (Ticket Resolved): Issue with Postcode Data Type in Add New Customer Feature
- 02:48 PM Datanory Production Production Ticket(ST) #11252 (Pending Client Verification): Issue with Postcode Data Type in Add New Customer Feature
- 02:33 PM Datanory - OROMEO Production Ticket(ST) #11511 (Ticket Resolved): OROMEO - May Route Plan Import
24/04/2024
- 06:57 PM Datanory - SNEKKU Production Ticket(ST) #11500: SNEKKU - we confirm the collection, and send the copy to customer by WA it is appears at CCMN500010, after that when we go summary to check again, the same transaction become CCMN5000011
- escalate to azhar
end shift
need to test - 06:55 PM Datanory - GOLDCREST Production Ticket(ST) #11548 (Support In Progress): GOLDCREST - different customers have the same collection number
- select * from member where member_cd = 'mcj'
select * from customer where customer_code = '302p/247'
select * from ... - 11:16 AM Datanory - GOLDCREST Production Ticket(ST) #11548 (Ticket Resolved): GOLDCREST - different customers have the same collection number
- can help to check why different customers have the same collection number?
!a41ec6f7-8143-4133-be05-a5fd70a0e631.jpg!
- 05:29 PM Datanory - DAILYFRESH Production Ticket(ST) #11551 (Ticket Resolved): DAILYFRESH - already INACTIVE customer status, but at the route plan still have the cstmr name
- Hi Technical Team. Just want to clarify. If I already INACTIVE customer status, but at the route plan still have the ...
- 04:10 PM Datanory - OROMEO Production Ticket(ST) #11511 (Pending Client Verification): OROMEO - May Route Plan Import
- select * from di_RoutePlan_import where org_id = 'oromeo' and process_id = '501c9dc7-4f57-48b9-8ef3-9784a234582d' and...
- 11:56 AM Datanory - YAKULT Production Ticket(ST) #11549 (Ticket Resolved): YAKULT - SFA Implementation for Yakult
- Dear Rashdan,
I need your assistance to patch Yakult Address Information and Billing Address Information into Data... - 10:51 AM Datanory - GOLDCREST Production Ticket(ST) #11503 (Ticket Resolved): GOLDCREST - the collections not in sequence no
- 10:50 AM Datanory - SNEKKU Production Ticket(ST) #11502 (Ticket Resolved): SNEKKU - hi @Azhar13 why user MC collection number dont have number 5?
- 10:47 AM Datanory - SUNTORY Production Ticket(ST) #11547 (Ticket Resolved): SUNTORY - Upload route plan from backend
- Upload route plan from backend
- 10:43 AM Datanory - SNEKKU Production Ticket(ST) #11474 (Ticket Resolved): SNEKKU - user MS6 take photo but no upload, now shown none photo need to upload
23/04/2024
- 06:47 PM Datanory - TSH Production Ticket(ST) #11512 (Escalated to Level 3): TSH - geo fencing report photo not show out
- exec sp_rpt_geo_fencing_report
@checkin_start_date='2024-03-01 00:00:00',
@minRadius=N'',
@checkin_end_date='2024... - 06:42 PM Datanory - TSH Production Ticket(ST) #11512 (Support In Progress): TSH - geo fencing report photo not show out
- 04:36 PM Datanory - SNEKKU Production Ticket(ST) #11474 (Pending Client Feedback): SNEKKU - user MS6 take photo but no upload, now shown none photo need to upload
- @~Leewei Attached is photo listing which not yet upload by MS6. Can you verify the photo belong to which customer. We...
- 03:55 PM Datanory - GOLDCREST Production Ticket(ST) #11539 (Ticket Resolved): GOLDCREST - Hi pls check, WWQ 19/04/24 stock bal.
- Hi pls check, WWQ 19/04/24 stock bal. 27/7
20/04-21/04/24 no work
22/04/24 open 27/1, how can different?
20/4 and ... - 11:28 AM Datanory - SUNTORY Production Ticket(ST) #11443: SUNTORY - Reporting and invoice printing issue
- Testing finding:
- reporting issue solved. can show the report.
- sfa transaction printing still have issue.
- now... - 10:26 AM Datanory - SNEKKU Production Ticket(ST) #11531 (Escalated to Level 3): SNEKKU - remove this as here is approval module
- 09:38 AM Datanory - SNEKKU Production Ticket(ST) #11531 (Support In Progress): SNEKKU - remove this as here is approval module
- 09:23 AM Datanory - GOLDCREST Production Ticket(ST) #11503 (Pending Client Verification): GOLDCREST - the collections not in sequence no
- 09:21 AM Datanory - SNEKKU Production Ticket(ST) #11502 (Pending Client Verification): SNEKKU - hi @Azhar13 why user MC collection number dont have number 5?
- 08:30 AM Datanory - SNEKKU Production Ticket(ST) #11508 (Ticket Resolved): SNEKKU - call report about which customer not yet get location
- --missing latitude / longitude
select b.customer_code,b.customer_name, a.latitude,a.longitude from mst_customer_cont...
22/04/2024
- 07:21 PM Datanory - SNEKKU Production Ticket(ST) #11510 (Escalated to Level 3): SNEKKU - Previous here got amount and can view oustanding invoice, but now not available?
- 07:03 PM Datanory - OROMEO Production Ticket(ST) #11511 (Support In Progress): OROMEO - May Route Plan Import
- 03:14 PM Datanory - OROMEO Production Ticket(ST) #11511 (Pending Client Feedback): OROMEO - May Route Plan Import
- Dear Carmen,
I’ve received your route plan import for May. However, there’s 379 customers don’t have salesman code... - 03:03 PM Datanory - OROMEO Production Ticket(ST) #11511 (Support In Progress): OROMEO - May Route Plan Import
- 10:01 AM Datanory - OROMEO Production Ticket(ST) #11511 (Ticket Resolved): OROMEO - May Route Plan Import
- Hi Kamal,
Sorry for late reply.
Seek for your assistant to import May route into Datanory (refer to the attache... - 07:01 PM Datanory - SNEKKU Production Ticket(ST) #11531 (Ticket Resolved): SNEKKU - remove this as here is approval module
- hi @Azhar MCC please remove this as here is approval module ya
!ad692a22-80fd-448b-b1bb-5de7f4b17c96.jpg!
- Remov... - 06:54 PM Datanory - GRADINO Production Ticket(ST) #11473 (Ticket Resolved): GRADINO - SKU and UOM Setup Issues in Gradino Trial Environment
- 05:19 PM Datanory - GOLDCREST Production Ticket(ST) #11514 (Escalated to Level 3): GOLDCREST - unit price rm20, when confirm jump to rm1000
- 04:49 PM Datanory - GOLDCREST Production Ticket(ST) #11514 (Support In Progress): GOLDCREST - unit price rm20, when confirm jump to rm1000
- 10:12 AM Datanory - GOLDCREST Production Ticket(ST) #11514 (Ticket Resolved): GOLDCREST - unit price rm20, when confirm jump to rm1000
- Hi pls check, unit price rm20, when confirm jump to rm1000 ?
!c01c7d02-dc4a-4019-9a90-8c15ea339763.jpg!
!d0c6627b-... - 03:40 PM Datanory - SNEKKU Production Ticket(ST) #11508 (Pending Client Verification): SNEKKU - call report about which customer not yet get location
- 03:36 PM Datanory - SNEKKU Production Ticket(ST) #11508 (Support In Progress): SNEKKU - call report about which customer not yet get location
- 03:07 PM Datanory - SNEKKU Production Ticket(ST) #11509: SNEKKU - no need check in / out for sales order and collection
- Client CR
- 12:27 PM Datanory - GOLDCREST Production Ticket(ST) #11513 (Ticket Resolved): GOLDCREST - WWX started use mobile app in Feb 2024, how come this invoice in mobile app
- 12:27 PM Datanory - GOLDCREST Production Ticket(ST) #11513 (Pending Client Verification): GOLDCREST - WWX started use mobile app in Feb 2024, how come this invoice in mobile app
- select * from customer where customer_code = '302E/009'
select * from member where member_cd = 'wwx'
select * fro... - 12:15 PM Datanory - GOLDCREST Production Ticket(ST) #11513 (Support In Progress): GOLDCREST - WWX started use mobile app in Feb 2024, how come this invoice in mobile app
- 10:10 AM Datanory - GOLDCREST Production Ticket(ST) #11513 (Ticket Resolved): GOLDCREST - WWX started use mobile app in Feb 2024, how come this invoice in mobile app
- Hi, pls check, WWX started use mobile app in Feb 2024, how come this invoice in mobile app?
302E/009
!0bf31dbd-ab08... - 10:05 AM Datanory - TSH Production Ticket(ST) #11512 (Ticket Resolved): TSH - geo fencing report photo not show out
- Morning Rashdan, for TSH, geo fencing report photo not show out,can help check and revert back to customer?
!157134c...
21/04/2024
- 02:37 PM Datanory - SNEKKU Production Ticket(ST) #11510 (Pending Client Feedback): SNEKKU - Previous here got amount and can view oustanding invoice, but now not available?
- As photo attached, my device can view the amount. Can you please upload database for me do further checking. And plea...
- 02:36 PM Datanory - SNEKKU Production Ticket(ST) #11510 (Support In Progress): SNEKKU - Previous here got amount and can view oustanding invoice, but now not available?
- 02:36 PM Datanory - SNEKKU Production Ticket(ST) #11510 (Ticket Resolved): SNEKKU - Previous here got amount and can view oustanding invoice, but now not available?
- Previous here got amount and can view oustanding invoice, but now not available?
!d7eb59cc-f756-4c02-b433-457ccb6a53... - 02:19 PM Datanory - SNEKKU Production Ticket(ST) #11497 (Ticket Resolved): SNEKKU - Hi @Azhar13 Why this acc not in list?
- 02:15 PM Datanory - TSH Production Ticket(ST) #11494 (Ticket Resolved): TSH - mobile apps nothing to receive after perform goods request approval
- 11:49 AM Datanory - SNEKKU Production Ticket(ST) #11509 (Escalated to Level 3): SNEKKU - no need check in / out for sales order and collection
- 11:41 AM Datanory - SNEKKU Production Ticket(ST) #11509 (Support In Progress): SNEKKU - no need check in / out for sales order and collection
- 11:41 AM Datanory - SNEKKU Production Ticket(ST) #11509 (Ticket Resolved): SNEKKU - no need check in / out for sales order and collection
- - Create a new Sales Order and Collection Module to cater the Snekku's MT sales team's activities.
- Basically the M...
20/04/2024
- 02:48 AM Datanory - GRADINO Production Ticket(ST) #11473 (Pending Client Verification): GRADINO - SKU and UOM Setup Issues in Gradino Trial Environment
- --select * into _product_item_20240421 from product_item
--select * from product_item where org_id = 'gradino' and... - 10:44 PM Datanory - SNEKKU Production Ticket(ST) #11500 (Escalated to Level 3): SNEKKU - we confirm the collection, and send the copy to customer by WA it is appears at CCMN500010, after that when we go summary to check again, the same transaction become CCMN5000011
- 10:19 PM Datanory - SNEKKU Production Ticket(ST) #11500 (Support In Progress): SNEKKU - we confirm the collection, and send the copy to customer by WA it is appears at CCMN500010, after that when we go summary to check again, the same transaction become CCMN5000011
- 03:29 PM Datanory - SNEKKU Production Ticket(ST) #11500: SNEKKU - we confirm the collection, and send the copy to customer by WA it is appears at CCMN500010, after that when we go summary to check again, the same transaction become CCMN5000011
- @Azhar MCC morning, when doing the collection, we confirm the collection, and send the copy to customer by WA it is a...
- 05:39 PM Datanory - NIBOU Production Ticket(ST) #11458 (Ticket Resolved): NIBOU - Photo Disappear in Photo Taking
- 05:30 PM Datanory - SNEKKU Production Ticket(ST) #11508 (Ticket Resolved): SNEKKU - call report about which customer not yet get location
- hi @Azhar MCC please help to call report about which customer not yet get location, thanks
- 04:14 PM Datanory - SNEKKU Production Ticket(ST) #11497 (Pending Client Feedback): SNEKKU - Hi @Azhar13 Why this acc not in list?
- Hi can you verify whether the customer 3Z002 still not in the list or not. As i can find the customer in the list. Pl...
- 03:21 PM Datanory - SNEKKU Production Ticket(ST) #11497 (Support In Progress): SNEKKU - Hi @Azhar13 Why this acc not in list?
- 02:08 PM Datanory - SNEKKU Production Ticket(ST) #11502 (Escalated to Level 3): SNEKKU - hi @Azhar13 why user MC collection number dont have number 5?
- 02:05 PM Datanory - SNEKKU Production Ticket(ST) #11502 (Support In Progress): SNEKKU - hi @Azhar13 why user MC collection number dont have number 5?
- 02:05 PM Datanory - GOLDCREST Production Ticket(ST) #11503 (Escalated to Level 3): GOLDCREST - the collections not in sequence no
- 01:53 PM Datanory - GOLDCREST Production Ticket(ST) #11503 (Support In Progress): GOLDCREST - the collections not in sequence no
- Hi, can help to check, why are the collections not in sequence no
!07e0f42f-7fc5-4a80-a63b-d624c7f38c27.jpg!
!a8484... - 11:21 AM Datanory - TSH Production Ticket(ST) #11494 (Pending Client Verification): TSH - mobile apps nothing to receive after perform goods request approval
- select a.van_goods_request_no, * from txn_mobile_van_goods_receive b
inner join txn_mobile_van_goods_request_header ... - 11:13 AM Datanory - TSH Production Ticket(ST) #11494 (Support In Progress): TSH - mobile apps nothing to receive after perform goods request approval
- TSH - Hi @~Rashdan Hussin , mobile apps nothing to receive after perform goods request approval. Need your assistance...
18/04/2024
- 03:02 PM Datanory - NIBOU Production Ticket(ST) #11458 (Pending Client Verification): NIBOU - Photo Disappear in Photo Taking
17/04/2024
- 05:38 PM Datanory - TSH Production Ticket(ST) #11475 (Support In Progress): TSH - invoices that received cash payment yet the system & report still show unpaid
- - handover to azhar
- end shift
'INC06000318-240123', 'INC06000521-240220', 'INC06000599-240227', 'INC06000141-24... - 10:26 AM Datanory - TSH Production Ticket(ST) #11475 (Ticket Resolved): TSH - invoices that received cash payment yet the system & report still show unpaid
- - Hi @Louise MCC, this is the list of invoices that received cash payment yet the system & report still show unpaid.
... - 05:31 PM Datanory - SNEKKU Production Ticket(ST) #11474: SNEKKU - user MS6 take photo but no upload, now shown none photo need to upload
- - handover to azhar
- end shift - 10:29 AM Datanory - SNEKKU Production Ticket(ST) #11474 (Support In Progress): SNEKKU - user MS6 take photo but no upload, now shown none photo need to upload
- 10:22 AM Datanory - SNEKKU Production Ticket(ST) #11474 (Ticket Resolved): SNEKKU - user MS6 take photo but no upload, now shown none photo need to upload
- Hi @Rashdan Hussin user MS6 take photo but no upload, now shown none photo need to upload
- 10:28 AM Datanory Trial Production Ticket(ST) #11447 (Support In Progress): Create a Trial Organisation For Datanory
- 10:19 AM Datanory - SNEKKU Production Ticket(ST) #11460 (Ticket Resolved): Snekku- Hi @Azhar13 How long will disapper if not upload photo?
- 10:17 AM Datanory - SNEKKU Production Ticket(ST) #11460 (Support In Progress): Snekku- Hi @Azhar13 How long will disapper if not upload photo?
- 10:15 AM Datanory - SNEKKU Production Ticket(ST) #11437 (Ticket Resolved): SNEKKU - Unable scroll up ya
- 10:13 AM Datanory - GRADINO Production Ticket(ST) #11473 (Support In Progress): GRADINO - SKU and UOM Setup Issues in Gradino Trial Environment
- !download1.png!
!download2.png!
!download3.png!
!download4.png!
- 10:08 AM Datanory - GRADINO Production Ticket(ST) #11473 (Ticket Resolved): GRADINO - SKU and UOM Setup Issues in Gradino Trial Environment
- Dear Afiq,
Currently I’m using Gradino Trial Environment for Power BI testing purposes. However, based on image at...
16/04/2024
- 04:17 PM Datanory - SNEKKU Production Ticket(ST) #11437 (Pending Client Verification): SNEKKU - Unable scroll up ya
- 03:50 PM Datanory - SNEKKU Production Ticket(ST) #11464 (Ticket Resolved): SNEKKU - help to call report for which customer not yet upload photo
- hi @Azhar MCC, can help to call report for which customer not yet upload photo?
- 11:21 AM Datanory - NIBOU Production Ticket(ST) #11458 (Escalated to Level 3): NIBOU - Photo Disappear in Photo Taking
- 11:18 AM Datanory - NIBOU Production Ticket(ST) #11458 (Support In Progress): NIBOU - Photo Disappear in Photo Taking
- 11:12 AM Datanory - NIBOU Production Ticket(ST) #11458 (Ticket Resolved): NIBOU - Photo Disappear in Photo Taking
- - The problem when user try to upload photo in photo taking module, the photo disappear after user take the photo.
-...
15/04/2024
- 04:52 PM Active Directory (crenergy.com.my) Production Ticket(ST) #11448 (Ticket Resolved): Setup Active Directory On Every Staff Laptop
- Support Team: Pending
Marketing Team: Pending
Product Team: Pending
Project Team: Pending
Sales Team: Pending
MC... - 04:47 PM Datanory Trial Production Ticket(ST) #11447 (Ticket Resolved): Create a Trial Organisation For Datanory
- Create one complete trial organization for new client use.
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