Muhammed Azhar Mohamed Maideen's activity
From 03/04/2024 to 02/05/2024
26/04/2024
- 04:41 PM Datanory - NIBOU Production Ticket(ST) #11559 (Pending Client Verification): Nibou- assalamualaikum,boleh tlg update or troubleshoot sistem sbb harini ada 2 outlet saya tak boleh attach gambar dlm photo taking part. mydin senawang dan econsave forest height
- Have follow with customer again
- 04:39 PM Datanory - NIBOU Production Ticket(ST) #11559 (Support In Progress): Nibou- assalamualaikum,boleh tlg update or troubleshoot sistem sbb harini ada 2 outlet saya tak boleh attach gambar dlm photo taking part. mydin senawang dan econsave forest height
- 04:38 PM Datanory - DAILYFRESH Production Ticket(ST) #11568: DAILYFRESH - Unable to upload
- requested PNG04 user to upload database for further checking
- 03:56 PM Datanory - DAILYFRESH Production Ticket(ST) #11568: DAILYFRESH - Unable to upload
- Already request user to upload database for further checking
- 03:49 PM Datanory - DAILYFRESH Production Ticket(ST) #11568 (Ticket Resolved): DAILYFRESH - Unable to upload
- 04:36 PM Datanory - GOLDCREST Production Ticket(ST) #11548: GOLDCREST - different customers have the same collection number
- Handover to rashdan for further checking
- 04:32 PM Datanory - GOLDCREST Production Ticket(ST) #11539: GOLDCREST - Hi pls check, WWQ 19/04/24 stock bal.
- have to do simulation on this
- 03:05 PM Datanory - DAILYFRESH Production Ticket(ST) #11558: Daily fresh- Credit term still got rounding..
- We would not able to change from Goggle drive to play store. This will only able to be competed on 1 May conversion. ...
- 09:23 AM Datanory - DAILYFRESH 0.50 hour (Production Ticket(ST) #11558 (Ticket Resolved): Daily fresh- Credit term still got rounding..)
- support
- 09:23 AM Datanory - DAILYFRESH Production Ticket(ST) #11558 (Pending Client Verification): Daily fresh- Credit term still got rounding..
- 09:21 AM Datanory - DAILYFRESH Production Ticket(ST) #11558 (Support In Progress): Daily fresh- Credit term still got rounding..
- !WhatsApp%20Image%202024-04-26%20at%2009.23.07_9e35c2be.jpg!
- 02:54 PM Datanory - DAILYFRESH Production Ticket(ST) #11566 (Pending Client Verification): Daily fresh- Hi Technical Team. This cstmr we already change the SM code. At route also already change but at handheld Salesman don't have. Pls help...
- 02:54 PM Datanory - DAILYFRESH 1.00 hour (Production Ticket(ST) #11566 (Ticket Resolved): Daily fresh- Hi Technical Team. This cstmr we already change the SM code. At route also already change but at handheld Salesman don't have. Pls help...)
- support
- 02:51 PM Datanory - DAILYFRESH Production Ticket(ST) #11566 (Support In Progress): Daily fresh- Hi Technical Team. This cstmr we already change the SM code. At route also already change but at handheld Salesman don't have. Pls help...
- 02:51 PM Datanory - DAILYFRESH Production Ticket(ST) #11566 (Ticket Resolved): Daily fresh- Hi Technical Team. This cstmr we already change the SM code. At route also already change but at handheld Salesman don't have. Pls help...
- !WhatsApp%20Image%202024-04-26%20at%2012.21.27_9429783f.jpg!
Png 3 ke png 4
Yes..please ya urgent. Cause our... - 12:26 PM Datanory - SNEKKU Production Ticket(ST) #11565 (Ticket Resolved): Snekku- hi @Azhar13 @Arif Ibrahim MCC unable click import data, please assist
- 12:26 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11565 (Ticket Resolved): Snekku- hi @Azhar13 @Arif Ibrahim MCC unable click import data, please assist)
- support
- 11:50 AM Datanory - SNEKKU Production Ticket(ST) #11565 (Pending Client Verification): Snekku- hi @Azhar13 @Arif Ibrahim MCC unable click import data, please assist
- !WhatsApp%20Image%202024-04-26%20at%2010.57.17_efdc1cd6.jpg!
this ticket has to learn how the import plan Route i... - 11:47 AM Datanory - SNEKKU Production Ticket(ST) #11565 (Support In Progress): Snekku- hi @Azhar13 @Arif Ibrahim MCC unable click import data, please assist
- 11:47 AM Datanory - SNEKKU Production Ticket(ST) #11565 (Ticket Resolved): Snekku- hi @Azhar13 @Arif Ibrahim MCC unable click import data, please assist
- 12:26 PM Datanory - GOLDCREST Production Ticket(ST) #11441: GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?
- select *
--i.invoice_id
-- , i.customer_id
-- , i.currency_value, i.invoice_balance, 'Active' as status
-- , c.cu... - 09:46 AM Datanory - SNEKKU Production Ticket(ST) #11561 (Ticket Resolved): Snekku hi @Azhar13 why user can deduct which invoice paid previous?
- 09:46 AM Datanory - SNEKKU 3.00 hours (Production Ticket(ST) #11561 (Ticket Resolved): Snekku hi @Azhar13 why user can deduct which invoice paid previous?)
- support
- 09:29 AM Datanory - TSH Production Ticket(ST) #11475: TSH - invoices that received cash payment yet the system & report still show unpaid
- This One has to Follow up on coming Monday
- 09:28 AM Datanory - SNEKKU 3.00 hours (Production Ticket(ST) #11556 (Ticket Resolved): Snekku- hi @Azhar13 user MC4 unable upload again, please assist, urgent, thanks)
- support
- 09:28 AM Datanory - SNEKKU Production Ticket(ST) #11556 (Ticket Resolved): Snekku- hi @Azhar13 user MC4 unable upload again, please assist, urgent, thanks
- 09:00 AM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11560 (Ticket Resolved): Snekku- hi @Azhar13 user MC unable upload, please assist)
- support
- 09:00 AM Datanory - SNEKKU Production Ticket(ST) #11560 (Ticket Resolved): Snekku- hi @Azhar13 user MC unable upload, please assist
- 08:54 AM Datanory - SNEKKU Production Ticket(ST) #11560 (Support In Progress): Snekku- hi @Azhar13 user MC unable upload, please assist
25/04/2024
- 07:05 PM Datanory - SNEKKU Production Ticket(ST) #11556: Snekku- hi @Azhar13 user MC4 unable upload again, please assist, urgent, thanks
- http://124.217.245.100:90/redmine/issues/11560
Same issue as above ticket - 06:04 PM Datanory - SNEKKU Production Ticket(ST) #11556: Snekku- hi @Azhar13 user MC4 unable upload again, please assist, urgent, thanks
- same scenario happen for MC and MC1
Hi @~Leewei, as per our called, currently we are waiting Google Play to appr... - 10:52 AM Datanory - SNEKKU Production Ticket(ST) #11556: Snekku- hi @Azhar13 user MC4 unable upload again, please assist, urgent, thanks
- As Discuss withe shu ern this could be the data issue
the permanent fixes will be release this afternoon - 10:50 AM Datanory - SNEKKU Production Ticket(ST) #11556 (Support In Progress): Snekku- hi @Azhar13 user MC4 unable upload again, please assist, urgent, thanks
- 10:49 AM Datanory - SNEKKU Production Ticket(ST) #11556 (Ticket Resolved): Snekku- hi @Azhar13 user MC4 unable upload again, please assist, urgent, thanks
- !WhatsApp%20Image%202024-04-25%20at%2008.40.08_ddf78c8a.jpg!
!WhatsApp%20Image%202024-04-25%20at%2008.40.16_32f2aa5a... - 07:04 PM Datanory - GOLDCREST Production Ticket(ST) #11441: GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?
- As I checked with shan you His side is ook the mobile side there are some fixed as mean made
Mean while I have been ... - 06:59 PM Datanory - SNEKKU Production Ticket(ST) #11560: Snekku- hi @Azhar13 user MC unable upload, please assist
- As i tested from my side there still show an error already informed to technical team on this
- 02:33 PM Datanory - SNEKKU Production Ticket(ST) #11560 (Ticket Resolved): Snekku- hi @Azhar13 user MC unable upload, please assist
- !WhatsApp%20Image%202024-04-25%20at%2014.23.32_f1bacaab.jpg!
- 06:42 PM Datanory - SNEKKU Production Ticket(ST) #11500: SNEKKU - we confirm the collection, and send the copy to customer by WA it is appears at CCMN500010, after that when we go summary to check again, the same transaction become CCMN5000011
- As I tested the value in the print preview as same as in the summary report with different collection number and diff...
- 04:39 PM Datanory - SNEKKU Production Ticket(ST) #11500: SNEKKU - we confirm the collection, and send the copy to customer by WA it is appears at CCMN500010, after that when we go summary to check again, the same transaction become CCMN5000011
-
!Screenshot_2024-04-25-16-34-57-53_a857bd078bbed84298d0f85f61ca80ab.jpg!
!Screenshot_2024-04-25-16-34-57-53_a857b... - 04:15 PM Datanory - SNEKKU Production Ticket(ST) #11500 (Support In Progress): SNEKKU - we confirm the collection, and send the copy to customer by WA it is appears at CCMN500010, after that when we go summary to check again, the same transaction become CCMN5000011
- 06:11 PM Datanory - GOLDCREST Production Ticket(ST) #11548: GOLDCREST - different customers have the same collection number
- select at_type, * from txn_mobile_collection_header_at where col_id = '4afe9c32-5ca1-4490-b402-cfa943ec750c' order by...
- 06:06 PM Datanory - DAILYFRESH Production Ticket(ST) #11558: Daily fresh- Credit term still got rounding..
- Already informed shu ern on this matter. already fixed but have not deploy the new version yet. Once it is releasad h...
- 02:05 PM Datanory - DAILYFRESH Production Ticket(ST) #11558: Daily fresh- Credit term still got rounding..
- As I check with shu ern, this issue is fixing right now the nwe version will be release soon
- 01:43 PM Datanory - DAILYFRESH Production Ticket(ST) #11558: Daily fresh- Credit term still got rounding..
- !WhatsApp%20Image%202024-04-25%20at%2013.43.30_9b7ff510.jpg!
As I simulate from our side the rounding is still there... - 01:41 PM Datanory - DAILYFRESH Production Ticket(ST) #11558 (Ticket Resolved): Daily fresh- Credit term still got rounding..
- !WhatsApp%20Image%202024-04-25%20at%2009.16.05_9f88c779.jpg!
!WhatsApp%20Image%202024-04-25%20at%2009.16.33_4ddcdd64... - 06:02 PM Datanory - GOLDCREST Production Ticket(ST) #11539 (Escalated to Level 3): GOLDCREST - Hi pls check, WWQ 19/04/24 stock bal.
- https://app.clickup.com/t/86ep7cu5b
- 06:02 PM Datanory - GOLDCREST 2.00 hours (Production Ticket(ST) #11539 (Ticket Resolved): GOLDCREST - Hi pls check, WWQ 19/04/24 stock bal.)
- support
- 05:59 PM Datanory - SNEKKU Production Ticket(ST) #11561 (Pending Client Verification): Snekku hi @Azhar13 why user can deduct which invoice paid previous?
- 05:59 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11561 (Ticket Resolved): Snekku hi @Azhar13 why user can deduct which invoice paid previous?)
- support and simulation
- 05:57 PM Datanory - SNEKKU Production Ticket(ST) #11561 (Support In Progress): Snekku hi @Azhar13 why user can deduct which invoice paid previous?
- 02:36 PM Datanory - SNEKKU Production Ticket(ST) #11561 (Ticket Resolved): Snekku hi @Azhar13 why user can deduct which invoice paid previous?
- !WhatsApp%20Image%202024-04-25%20at%2010.49.41_69891881.jpg!
- 02:30 PM Datanory - NIBOU Production Ticket(ST) #11559 (Ticket Resolved): Nibou- assalamualaikum,boleh tlg update or troubleshoot sistem sbb harini ada 2 outlet saya tak boleh attach gambar dlm photo taking part. mydin senawang dan econsave forest height
- !WhatsApp%20Image%202024-04-25%20at%2014.32.14_a633a188.jpg!
assalamualaikum,boleh tlg update or troubleshoot sistem... - 09:03 AM Datanory - DAILYFRESH Production Ticket(ST) #11551 (Ticket Resolved): DAILYFRESH - already INACTIVE customer status, but at the route plan still have the cstmr name
- 09:03 AM Datanory - DAILYFRESH 0.50 hour (Production Ticket(ST) #11551 (Ticket Resolved): DAILYFRESH - already INACTIVE customer status, but at the route plan still have the cstmr name)
- support
24/04/2024
- 06:54 PM Datanory - DAILYFRESH Production Ticket(ST) #11551 (Support In Progress): DAILYFRESH - already INACTIVE customer status, but at the route plan still have the cstmr name
- 06:07 PM Datanory - SNEKKU Production Ticket(ST) #11495 (Ticket Resolved): Snekku - hi @Azhar13, user MC6 feedback, she done all the edit details - take photo, but now shown as video
- 06:07 PM Datanory - SNEKKU 3.00 hours (Production Ticket(ST) #11495 (Ticket Resolved): Snekku - hi @Azhar13, user MC6 feedback, she done all the edit details - take photo, but now shown as video)
- support
- 11:18 AM Datanory - GOLDCREST Production Ticket(ST) #11441: GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?
- The deployment expected today
- 11:17 AM Datanory - SNEKKU Production Ticket(ST) #11527 (Ticket Resolved): S@Azhar13 hi, can u help to check CCMN5000012 is missing, as just now doing this collection, the system didn't how the collection No. correctly. and then we download again, check the summary is showed CCMN5000013. checking on web, 0012 is not in the list.
- Rashdan Already tested and it is verified, The issue of Collection number not in sequence has been fixed. You may ask...
- 11:17 AM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11527 (Ticket Resolved): S@Azhar13 hi, can u help to check CCMN5000012 is missing, as just now doing this collection, the system didn't how the collection No. correctly. and then we download again, check the summary is showed CCMN5000013. checking on web, 0012 is not in the list.)
- support and stimulation
- 11:13 AM Datanory - GOLDCREST Production Ticket(ST) #11539: GOLDCREST - Hi pls check, WWQ 19/04/24 stock bal.
- Hi arif .
Recently goldcrest raised issue that For the user WWQ and WWX the stock balance are different
Need your ...
23/04/2024
- 06:41 PM Datanory - GOLDCREST Production Ticket(ST) #11539: GOLDCREST - Hi pls check, WWQ 19/04/24 stock bal.
- select * from di_mobile_txn_eod where member_id= 'c534a1625a6b4966959975a68ea91513' order by eod_date desc
select ... - 05:32 PM Datanory - GOLDCREST Production Ticket(ST) #11539: GOLDCREST - Hi pls check, WWQ 19/04/24 stock bal.
- !WhatsApp%20Image%202024-04-23%20at%2016.23.01_0cfaa806.jpg!
!WhatsApp%20Image%202024-04-23%20at%2016.22.17_b4ef3512... - 04:56 PM Datanory - TSH 0.50 hour (Production Ticket(ST) #11475 (Ticket Resolved): TSH - invoices that received cash payment yet the system & report still show unpaid)
- Study issues from back-end database
- 04:56 PM Datanory - TSH Production Ticket(ST) #11475 (Pending Client Verification): TSH - invoices that received cash payment yet the system & report still show unpaid
- Find out from the invoice list, only transactions uploaded on 6th December 2023 facing issue. It seems recalculation ...
- 02:09 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11525 (Ticket Resolved): snekku - Hi @Azhar13 why this web got photo, but apps empty ya)
- support and simulation
- 02:09 PM Datanory - SNEKKU Production Ticket(ST) #11525 (Ticket Resolved): snekku - Hi @Azhar13 why this web got photo, but apps empty ya
- 12:20 PM Datanory - SNEKKU Production Ticket(ST) #11525 (Pending Client Verification): snekku - Hi @Azhar13 why this web got photo, but apps empty ya
- !WhatsApp%20Image%202024-04-23%20at%2012.18.29_4174c90d.jpg!
- 12:20 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11525 (Ticket Resolved): snekku - Hi @Azhar13 why this web got photo, but apps empty ya)
- support
- 12:17 PM Datanory - SNEKKU Production Ticket(ST) #11525 (Support In Progress): snekku - Hi @Azhar13 why this web got photo, but apps empty ya
- 10:33 AM Datanory - SNEKKU Production Ticket(ST) #11525: snekku - Hi @Azhar13 why this web got photo, but apps empty ya
- --select * into DMS_EcoSystem_backup_table.dbo.Txn_new_customer_attachment_23042024
--from DMS_EcoSystem.dbo.Txn_new... - 09:34 AM Datanory - SNEKKU Production Ticket(ST) #11525: snekku - Hi @Azhar13 why this web got photo, but apps empty ya
- Have to move the photo that is stucked in the txn_newcustomer attachment--> customer_attachment
- 10:25 AM Datanory - GOLDCREST Production Ticket(ST) #11441: GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?
- As I Checked with tech team this issue will be solved by tomorrow
Have to follow up tomorrow(24/04/2024) again wit... - 09:14 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11527 (Ticket Resolved): S@Azhar13 hi, can u help to check CCMN5000012 is missing, as just now doing this collection, the system didn't how the collection No. correctly. and then we download again, check the summary is showed CCMN5000013. checking on web, 0012 is not in the list.)
- support
- 09:14 AM Datanory - SNEKKU Production Ticket(ST) #11527 (Pending Client Verification): S@Azhar13 hi, can u help to check CCMN5000012 is missing, as just now doing this collection, the system didn't how the collection No. correctly. and then we download again, check the summary is showed CCMN5000013. checking on web, 0012 is not in the list.
- 08:58 AM Datanory - SNEKKU Production Ticket(ST) #11527 (Support In Progress): S@Azhar13 hi, can u help to check CCMN5000012 is missing, as just now doing this collection, the system didn't how the collection No. correctly. and then we download again, check the summary is showed CCMN5000013. checking on web, 0012 is not in the list.
22/04/2024
- 06:42 PM Datanory - SNEKKU Production Ticket(ST) #11525: snekku - Hi @Azhar13 why this web got photo, but apps empty ya
- SELECT *
FROM Txn_new_customer_attachment
WHERE filename NOT IN (SELECT filename FROM customer_attachment where org... - 03:37 PM Datanory - SNEKKU Production Ticket(ST) #11525: snekku - Hi @Azhar13 why this web got photo, but apps empty ya
- - Simulation has to be done in trail environment
--> upload photo ( without onbehalf)
-- perform onbehalf and u... - 12:45 PM Datanory - SNEKKU Production Ticket(ST) #11525 (Ticket Resolved): snekku - Hi @Azhar13 why this web got photo, but apps empty ya
- !WhatsApp%20Image%202024-04-18%20at%2019.48.13_98d75918.jpg!
- 03:15 PM Datanory - SNEKKU 3.00 hours (Production Ticket(ST) #11495 (Ticket Resolved): Snekku - hi @Azhar13, user MC6 feedback, she done all the edit details - take photo, but now shown as video)
- support and simulation
- 03:15 PM Datanory - SNEKKU Production Ticket(ST) #11495 (Pending Client Verification): Snekku - hi @Azhar13, user MC6 feedback, she done all the edit details - take photo, but now shown as video
- 02:45 PM Datanory - SNEKKU Production Ticket(ST) #11527: S@Azhar13 hi, can u help to check CCMN5000012 is missing, as just now doing this collection, the system didn't how the collection No. correctly. and then we download again, check the summary is showed CCMN5000013. checking on web, 0012 is not in the list.
- select * from txn_mobile_collection_header where col_no like '%CCMN5000012%'-- THER IS NO COLLECTION IN THE PORTAL
s... - 02:45 PM Datanory - SNEKKU Production Ticket(ST) #11527 (Ticket Resolved): S@Azhar13 hi, can u help to check CCMN5000012 is missing, as just now doing this collection, the system didn't how the collection No. correctly. and then we download again, check the summary is showed CCMN5000013. checking on web, 0012 is not in the list.
- 02:35 PM Datanory - GOLDCREST Production Ticket(ST) #11256 (Ticket Resolved): Goildcrest- date sales order for user EVO jump, from 20/03/24 to 19/01/24
- 02:35 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11256 (Ticket Resolved): Goildcrest- date sales order for user EVO jump, from 20/03/24 to 19/01/24)
- support
- 02:35 PM Datanory - GOLDCREST Production Ticket(ST) #11256 (Verification In Progress): Goildcrest- date sales order for user EVO jump, from 20/03/24 to 19/01/24
- 02:34 PM Datanory - GOLDCREST Production Ticket(ST) #11441: GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?
- https://app.clickup.com/t/86ep38cym
- 02:30 PM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11300 (Ticket Resolved): snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item)
- support
- 02:30 PM Datanory - SNEKKU Production Ticket(ST) #11300 (Ticket Resolved): snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
- 12:40 PM Datanory - SNEKKU Production Ticket(ST) #11300 (Pending Client Verification): snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
- 12:40 PM Datanory - SNEKKU Production Ticket(ST) #11300 (Verification In Progress): snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
21/04/2024
- 10:45 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11410 (Ticket Resolved): Snekku - Done, but help to remove which photo show this can? (no urgent))
- wupport
- 10:45 AM Datanory - SNEKKU Production Ticket(ST) #11410 (Ticket Resolved): Snekku - Done, but help to remove which photo show this can? (no urgent)
- 10:43 AM Datanory - SNEKKU Production Ticket(ST) #11464 (Ticket Resolved): SNEKKU - help to call report for which customer not yet upload photo
- 10:43 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11464 (Ticket Resolved): SNEKKU - help to call report for which customer not yet upload photo)
- support
- 10:42 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11486 (Ticket Resolved): Snekku- Hi @Azhar13 @~shanyou 1 invoice disapper IN24/005186, please assist urgently as sales team unable do collection)
- support
- 10:42 AM Datanory - SNEKKU Production Ticket(ST) #11486 (Ticket Resolved): Snekku- Hi @Azhar13 @~shanyou 1 invoice disapper IN24/005186, please assist urgently as sales team unable do collection
19/04/2024
- 12:28 AM Datanory - GOLDCREST Production Ticket(ST) #11503 (Ticket Resolved): GOLDCREST - the collections not in sequence no
- !WhatsApp%20Image%202024-04-19%20at%2018.24.54_f4486471.jpg!
!WhatsApp%20Image%202024-04-19%20at%2018.24.54_7f6669eb... - 12:23 AM Datanory - SNEKKU Production Ticket(ST) #11502 (Ticket Resolved): SNEKKU - hi @Azhar13 why user MC collection number dont have number 5?
- !WhatsApp%20Image%202024-04-19%20at%2017.39.52_02a34d96.jpg!
- 12:18 AM Datanory - SNEKKU Production Ticket(ST) #11474: SNEKKU - user MS6 take photo but no upload, now shown none photo need to upload
- hi @Azhar13 MS6 done upload database
Rashdan this user already uploaded database But have not further check yet du... - 12:12 AM Datanory - SNEKKU Production Ticket(ST) #11495: Snekku - hi @Azhar13, user MC6 feedback, she done all the edit details - take photo, but now shown as video
- Handover to rashdan shift changeover
- 12:09 AM Datanory - SNEKKU Production Ticket(ST) #11486: Snekku- Hi @Azhar13 @~shanyou 1 invoice disapper IN24/005186, please assist urgently as sales team unable do collection
- !WhatsApp%20Image%202024-04-19%20at%2021.43.14_2353ec67.jpg!
- 09:53 AM Datanory - SNEKKU Production Ticket(ST) #11486: Snekku- Hi @Azhar13 @~shanyou 1 invoice disapper IN24/005186, please assist urgently as sales team unable do collection
- !WhatsApp%20Image%202024-04-19%20at%2009.54.50_9d67b5b6.jpg!
- 12:07 AM Datanory - TSH Production Ticket(ST) #11494: TSH - mobile apps nothing to receive after perform goods request approval
- Handover rashdan
Changeover Shift - 12:04 AM Datanory - SNEKKU Production Ticket(ST) #11497: SNEKKU - Hi @Azhar13 Why this acc not in list?
- Handover to Rashdan
_ change shift over - 10:28 AM Datanory - SNEKKU Production Ticket(ST) #11497 (Ticket Resolved): SNEKKU - Hi @Azhar13 Why this acc not in list?
- !WhatsApp%20Image%202024-04-18%20at%2021.15.16_6b9cb1ac.jpg!
!WhatsApp%20Image%202024-04-18%20at%2021.15.22_ff86900c... - 12:03 AM Datanory - SNEKKU Production Ticket(ST) #11500: SNEKKU - we confirm the collection, and send the copy to customer by WA it is appears at CCMN500010, after that when we go summary to check again, the same transaction become CCMN5000011
- hi arif this is the issue where the collection number is different but the invoice details are same.
As we checked i... - 12:00 PM Datanory - SNEKKU Production Ticket(ST) #11500 (Ticket Resolved): SNEKKU - we confirm the collection, and send the copy to customer by WA it is appears at CCMN500010, after that when we go summary to check again, the same transaction become CCMN5000011
- 05:42 PM Datanory - GOLDCREST 4.00 hours (Production Ticket(ST) #11498 (Ticket Resolved): Goldcrest- unable upload)
- support and simulation
- 05:42 PM Datanory - GOLDCREST Production Ticket(ST) #11498 (Ticket Resolved): Goldcrest- unable upload
- 04:07 PM Datanory - GOLDCREST Production Ticket(ST) #11498: Goldcrest- unable upload
- !WhatsApp%20Image%202024-04-19%20at%2015.25.05_f1f9e90d.jpg!
- 11:37 AM Datanory - GOLDCREST Production Ticket(ST) #11498 (Pending Client Verification): Goldcrest- unable upload
- 11:37 AM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11498 (Ticket Resolved): Goldcrest- unable upload)
- support and stimulation
- 11:35 AM Datanory - GOLDCREST Production Ticket(ST) #11498 (Support In Progress): Goldcrest- unable upload
- 11:35 AM Datanory - GOLDCREST Production Ticket(ST) #11498 (Ticket Resolved): Goldcrest- unable upload
- !WhatsApp%20Image%202024-04-19%20at%2010.44.28_ab9fe9e5.jpg!
- 05:34 PM Datanory - DAILYFRESH 3.00 hours (Production Ticket(ST) #11499 (Ticket Resolved): Daily Fresh- Upload error for sel16)
- support and simulation
- 05:34 PM Datanory - DAILYFRESH Production Ticket(ST) #11499 (Ticket Resolved): Daily Fresh- Upload error for sel16
- 05:31 PM Datanory - DAILYFRESH Production Ticket(ST) #11499 (Support In Progress): Daily Fresh- Upload error for sel16
- 11:41 AM Datanory - DAILYFRESH Production Ticket(ST) #11499 (Ticket Resolved): Daily Fresh- Upload error for sel16
- !WhatsApp%20Image%202024-04-19%20at%2007.47.50_ee7a996f.jpg!
Upload error for sel16 - 10:31 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11485 (Ticket Resolved): snekku - Hi morning, may I know why some of transaction not show cheque date ?)
- support and simulation
- 10:31 AM Datanory - SNEKKU Production Ticket(ST) #11485 (Ticket Resolved): snekku - Hi morning, may I know why some of transaction not show cheque date ?
- 10:30 AM Datanory - SNEKKU Production Ticket(ST) #11485 (Pending Client Verification): snekku - Hi morning, may I know why some of transaction not show cheque date ?
- 09:55 AM Datanory - SNEKKU Production Ticket(ST) #11410 (Pending Client Verification): Snekku - Done, but help to remove which photo show this can? (no urgent)
18/04/2024
- 06:00 PM Datanory - SNEKKU Production Ticket(ST) #11495 (Support In Progress): Snekku - hi @Azhar13, user MC6 feedback, she done all the edit details - take photo, but now shown as video
- hi @~Leewei based on our simulation, we successfully replicated the activity and discovered that the images are visi...
- 04:22 PM Datanory - SNEKKU Production Ticket(ST) #11495 (Ticket Resolved): Snekku - hi @Azhar13, user MC6 feedback, she done all the edit details - take photo, but now shown as video
- !WhatsApp%20Image%202024-04-18%20at%2013.03.47_a2b0d37c.jpg!
- 04:24 PM Datanory - SNEKKU Production Ticket(ST) #11300: snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
- As we check and stimulate the issue The sales order taking list is still empty
- 11:00 AM Datanory - SNEKKU Production Ticket(ST) #11300: snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
- This is under testing phase
- 04:20 PM Datanory - TSH Production Ticket(ST) #11494 (Ticket Resolved): TSH - mobile apps nothing to receive after perform goods request approval
- 10:59 AM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11477 (Ticket Resolved): Goldcrest- Hi, invoice and collection didn't reflect in autocount)
- support and simulation
- 10:59 AM Datanory - GOLDCREST Production Ticket(ST) #11477 (Ticket Resolved): Goldcrest- Hi, invoice and collection didn't reflect in autocount
- 10:57 AM Datanory - SNEKKU Production Ticket(ST) #11486 (Pending Client Verification): Snekku- Hi @Azhar13 @~shanyou 1 invoice disapper IN24/005186, please assist urgently as sales team unable do collection
- -- identify the
select * from customer where org_id = 'snekku' and customer_code = '5j005'
--5054BFE6BB454D439FCA... - 10:57 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11486 (Ticket Resolved): Snekku- Hi @Azhar13 @~shanyou 1 invoice disapper IN24/005186, please assist urgently as sales team unable do collection)
- support and simulation
- 10:56 AM Datanory - SNEKKU Production Ticket(ST) #11486 (Support In Progress): Snekku- Hi @Azhar13 @~shanyou 1 invoice disapper IN24/005186, please assist urgently as sales team unable do collection
- 10:55 AM Datanory - SNEKKU Production Ticket(ST) #11486 (Ticket Resolved): Snekku- Hi @Azhar13 @~shanyou 1 invoice disapper IN24/005186, please assist urgently as sales team unable do collection
- !WhatsApp%20Image%202024-04-18%20at%2010.04.03_d62afd82.jpg!
- 09:52 AM Datanory - SNEKKU Production Ticket(ST) #11485 (Escalated to Level 3): snekku - Hi morning, may I know why some of transaction not show cheque date ?
- SELECT *
FROM txn_mobile_collection_header th
INNER JOIN txn_mobile_collection_detail td ON th.col_id = td.col_id
... - 09:46 AM Datanory - SNEKKU Production Ticket(ST) #11485 (Support In Progress): snekku - Hi morning, may I know why some of transaction not show cheque date ?
- 09:45 AM Datanory - SNEKKU Production Ticket(ST) #11485 (Ticket Resolved): snekku - Hi morning, may I know why some of transaction not show cheque date ?
- !WhatsApp%20Image%202024-04-18%20at%2008.50.51_b9078d7d.jpg!
17/04/2024
- 06:42 PM Datanory - SNEKKU Production Ticket(ST) #11300 (Ready for Verification): snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
- 06:40 PM Datanory - SNEKKU Production Ticket(ST) #11300 (Escalated to Level 3): snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
- 06:39 PM Datanory - SNEKKU Production Ticket(ST) #11300 (Support In Progress): snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
- has to perform testing
- 09:37 AM Datanory - SNEKKU Production Ticket(ST) #11300: snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
- This one has to do testing on this where I have to do testing where I have to fresh download
- 06:34 PM Datanory - PRIMAASIA Production Ticket(ST) #11471 (Pending Client Feedback): PrimaAsia- y still I can't open the photos
- hi @~Kaffar Ashiq , could you kindly let us know which outlet the user uploaded the photo from for the purpose of fur...
- 05:30 PM Datanory - PRIMAASIA Production Ticket(ST) #11471: PrimaAsia- y still I can't open the photos
select * from txn_mobile_photo_header where created_by like '%feb7cf75658143c19b67bdf0c52803c3%'
--they have bee...- 11:22 AM Datanory - PRIMAASIA Production Ticket(ST) #11471 (Support In Progress): PrimaAsia- y still I can't open the photos
- 09:56 AM Datanory - PRIMAASIA Production Ticket(ST) #11471 (Pending Client Feedback): PrimaAsia- y still I can't open the photos
- exec sp_rpt_transaction_photo_report
@branch=N'DF3EC71F101F4681A5B69F4C3DBDD3C7,1751B31A745D474AADE6A9A390325F36,C5... - 09:54 AM Datanory - PRIMAASIA Production Ticket(ST) #11471 (Support In Progress): PrimaAsia- y still I can't open the photos
- 09:39 AM Datanory - PRIMAASIA Production Ticket(ST) #11471 (Ticket Resolved): PrimaAsia- y still I can't open the photos
- !WhatsApp%20Image%202024-04-17%20at%2009.36.29_079fede6.jpg!
- 06:15 PM Datanory - SNEKKU Production Ticket(ST) #11474: SNEKKU - user MS6 take photo but no upload, now shown none photo need to upload
- the real issue is
he already made txn
in txn consist take photo
-- what have to ask the user
MAy we kno... - 06:09 PM Datanory - GOLDCREST Production Ticket(ST) #11477 (Pending Client Verification): Goldcrest- Hi, invoice and collection didn't reflect in autocount
- 06:07 PM Datanory - GOLDCREST Production Ticket(ST) #11477 (Support In Progress): Goldcrest- Hi, invoice and collection didn't reflect in autocount
- 12:01 PM Datanory - GOLDCREST Production Ticket(ST) #11477: Goldcrest- Hi, invoice and collection didn't reflect in autocount
- -- identify the
select * from customer where org_id = 'goldcrest' and customer_code = '301r/093'
select * from m... - 11:25 AM Datanory - GOLDCREST Production Ticket(ST) #11477 (Ticket Resolved): Goldcrest- Hi, invoice and collection didn't reflect in autocount
- !WhatsApp%20Image%202024-04-17%20at%2010.51.33_ed532dfa.jpg!
- 04:32 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11476 (Ticket Resolved): Snekku- hi @~Jann Yap @~Ang Ming How CCMS1000002, CCMS1000003 approved, but not in mysoft, please assist, thanks)
- support and simulation
- 04:32 PM Datanory - SNEKKU Production Ticket(ST) #11476 (Ticket Resolved): Snekku- hi @~Jann Yap @~Ang Ming How CCMS1000002, CCMS1000003 approved, but not in mysoft, please assist, thanks
- 11:22 AM Datanory - SNEKKU Production Ticket(ST) #11476 (Pending Client Verification): Snekku- hi @~Jann Yap @~Ang Ming How CCMS1000002, CCMS1000003 approved, but not in mysoft, please assist, thanks
- As I checked with shan you the batching process already done the process
- 10:57 AM Datanory - SNEKKU Production Ticket(ST) #11476: Snekku- hi @~Jann Yap @~Ang Ming How CCMS1000002, CCMS1000003 approved, but not in mysoft, please assist, thanks
- Hi @~Leewei, these 2 collections not in mysoft due to the cheque no. length
CCMS1000002 - Alliance 011721(15/4)
CC... - 10:49 AM Datanory - SNEKKU Production Ticket(ST) #11476 (Support In Progress): Snekku- hi @~Jann Yap @~Ang Ming How CCMS1000002, CCMS1000003 approved, but not in mysoft, please assist, thanks
- 10:47 AM Datanory - SNEKKU Production Ticket(ST) #11476 (Ticket Resolved): Snekku- hi @~Jann Yap @~Ang Ming How CCMS1000002, CCMS1000003 approved, but not in mysoft, please assist, thanks
- 04:27 PM Datanory Trial Production Ticket(ST) #11482 (Ticket Resolved): Kara- SFTP
- 10:45 AM Datanory - SNEKKU Production Ticket(ST) #11464 (Pending Client Verification): SNEKKU - help to call report for which customer not yet upload photo
- SELECT customer_code, customer_name,'Customer that did not upload photos' as Remark
FROM customer
WHERE org_id = ... - 10:42 AM Datanory - SNEKKU Production Ticket(ST) #11464 (Support In Progress): SNEKKU - help to call report for which customer not yet upload photo
- 10:13 AM Datanory - GOLDCREST Production Ticket(ST) #11441: GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?
- As I check with shan you the work on this task will be started by today and expected to deploy by tomorrow
- 09:57 AM Datanory - SNEKKU Production Ticket(ST) #11454 (Ticket Resolved): Snekku- Hi @Azhar13 Why different? Should be 32.95
- 09:57 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11454 (Ticket Resolved): Snekku- Hi @Azhar13 Why different? Should be 32.95)
- support and stimulation
16/04/2024
- 12:34 PM Datanory - SNEKKU Production Ticket(ST) #11460: Snekku- Hi @Azhar13 How long will disapper if not upload photo?
- based on shu ern explanation if user have pending photo URl is will being replaced with www.datanory.com.my 3.2.17 ...
- 12:32 PM Datanory - SNEKKU Production Ticket(ST) #11460 (Ticket Resolved): Snekku- Hi @Azhar13 How long will disapper if not upload photo?
- !WhatsApp%20Image%202024-04-16%20at%2008.18.28_e7d7ceb4.jpg!
- 12:30 PM Datanory - SNEKKU Production Ticket(ST) #11410 (Escalate to 2nd Level Support): Snekku - Done, but help to remove which photo show this can? (no urgent)
- The batch script is not correct From my side
Has to come with different solution
based on the database
there ar... - 12:27 PM Datanory - SNEKKU Production Ticket(ST) #11410 (Support In Progress): Snekku - Done, but help to remove which photo show this can? (no urgent)
- 11:26 AM Datanory - SNEKKU Production Ticket(ST) #11454: Snekku- Hi @Azhar13 Why different? Should be 32.95
- !WhatsApp%20Image%202024-04-16%20at%2011.25.06_c683212a.jpg!
- 11:25 AM Datanory - SNEKKU Production Ticket(ST) #11454 (Pending Client Verification): Snekku- Hi @Azhar13 Why different? Should be 32.95
- select * from txn_credit_note_history_header where credit_note_no ='CN24/002144'
select * from txn_credit_note_histo... - 11:25 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11454 (Ticket Resolved): Snekku- Hi @Azhar13 Why different? Should be 32.95)
- support and simulation
- 09:36 AM Datanory - SNEKKU Production Ticket(ST) #11454: Snekku- Hi @Azhar13 Why different? Should be 32.95
- Have to do patching on this. change to 32.95
15/04/2024
- 06:32 PM Datanory - SNEKKU Production Ticket(ST) #11454 (Pending Client Feedback): Snekku- Hi @Azhar13 Why different? Should be 32.95
- SELECT
b.customer_code,
b.customer_name,
*
FROM
txn_invoice_history_header a
... - 06:31 PM Datanory - SNEKKU Production Ticket(ST) #11454 (Support In Progress): Snekku- Hi @Azhar13 Why different? Should be 32.95
- 06:31 PM Datanory - SNEKKU Production Ticket(ST) #11454 (Ticket Resolved): Snekku- Hi @Azhar13 Why different? Should be 32.95
- !WhatsApp%20Image%202024-04-15%20at%2017.20.10_142642d9.jpg!
- 04:51 PM Datanory - SNEKKU Production Ticket(ST) #11445 (Ticket Resolved): Snekku- hi @Azhar13 @~shanyou, CN done deduct, but still in collection, please assist
- 04:51 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11445 (Ticket Resolved): Snekku- hi @Azhar13 @~shanyou, CN done deduct, but still in collection, please assist)
- support and simulation
- 03:05 PM Datanory - SNEKKU Production Ticket(ST) #11445: Snekku- hi @Azhar13 @~shanyou, CN done deduct, but still in collection, please assist
- SELECT
b.customer_code,
b.customer_name,
*
FROM
txn_invoice_history_header a
... - 02:56 PM Datanory - SNEKKU Production Ticket(ST) #11445 (Pending Client Verification): Snekku- hi @Azhar13 @~shanyou, CN done deduct, but still in collection, please assist
- 11:59 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11445 (Ticket Resolved): Snekku- hi @Azhar13 @~shanyou, CN done deduct, but still in collection, please assist)
- support and stimulation
- 11:59 AM Datanory - SNEKKU Production Ticket(ST) #11445 (Escalated to Level 3): Snekku- hi @Azhar13 @~shanyou, CN done deduct, but still in collection, please assist
- https://app.clickup.com/t/86ep3twmp
- 10:20 AM Datanory - SNEKKU Production Ticket(ST) #11445 (Pending Client Feedback): Snekku- hi @Azhar13 @~shanyou, CN done deduct, but still in collection, please assist
- hi @~Leewei may we know, salesman use the cn for which invoice?
- 10:20 AM Datanory - SNEKKU Production Ticket(ST) #11445 (Support In Progress): Snekku- hi @Azhar13 @~shanyou, CN done deduct, but still in collection, please assist
- 09:29 AM Datanory - SNEKKU Production Ticket(ST) #11445 (Ticket Resolved): Snekku- hi @Azhar13 @~shanyou, CN done deduct, but still in collection, please assist
- !WhatsApp%20Image%202024-04-15%20at%2008.52.04_2352c60a.jpg!
- 02:49 PM Datanory - SNEKKU Production Ticket(ST) #11442 (Ticket Resolved): Snekku- hi @Azhar13 why status invoiced still in sales order approval ya?
- 02:49 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11442 (Ticket Resolved): Snekku- hi @Azhar13 why status invoiced still in sales order approval ya?)
- support and simulation
- 02:38 PM Datanory - SNEKKU Production Ticket(ST) #11442 (Pending Client Verification): Snekku- hi @Azhar13 why status invoiced still in sales order approval ya?
- 02:37 PM Datanory - SNEKKU Production Ticket(ST) #11442 (Support In Progress): Snekku- hi @Azhar13 why status invoiced still in sales order approval ya?
- 11:52 AM Datanory - GOLDCREST Production Ticket(ST) #11256: Goildcrest- date sales order for user EVO jump, from 20/03/24 to 19/01/24
- I have been already to transaction have to check tomorrow in the sales order pdf file either it shows created date or...
- 09:27 AM Datanory - GOLDCREST Production Ticket(ST) #11256 (Ready for Verification): Goildcrest- date sales order for user EVO jump, from 20/03/24 to 19/01/24
- This ticket has to perform testing
the scenario is
login --> then has to do sales order as usual( make sure it... - 09:21 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11377 (Ticket Resolved): Snekku- Hi @Azhar13 why unable on behalf mn2?)
- support and stimulation
- 09:21 AM Datanory - SNEKKU Production Ticket(ST) #11377 (Ticket Resolved): Snekku- Hi @Azhar13 why unable on behalf mn2?
12/04/2024
- 06:44 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11377 (Ticket Resolved): Snekku- Hi @Azhar13 why unable on behalf mn2?)
- support and simulation
- 06:44 PM Datanory - SNEKKU Production Ticket(ST) #11377 (Pending Client Verification): Snekku- Hi @Azhar13 why unable on behalf mn2?
- 02:41 PM Datanory - SNEKKU Production Ticket(ST) #11377 (Escalated to Level 3): Snekku- Hi @Azhar13 why unable on behalf mn2?
- 06:12 PM Datanory - SNEKKU Production Ticket(ST) #11410: Snekku - Done, but help to remove which photo show this can? (no urgent)
- This is WIP the batch file already patched Have to run and check again
- 10:55 AM Datanory - SNEKKU Production Ticket(ST) #11410: Snekku - Done, but help to remove which photo show this can? (no urgent)
- Currently Running the script to check either the images found or not
- 06:09 PM Datanory - SNEKKU Production Ticket(ST) #11442 (Ticket Resolved): Snekku- hi @Azhar13 why status invoiced still in sales order approval ya?
- !WhatsApp%20Image%202024-04-12%20at%2016.19.51_8de1e4e2.jpg!
- 05:15 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11441 (Ticket Resolved): GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?)
- support and simulation
- 05:15 PM Datanory - GOLDCREST Production Ticket(ST) #11441 (Escalated to Level 3): GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?
- BAsed on my checking in the autocount the status is cancelled
select * from iv where Docno= 'IN/KL/2206/015'
I n... - 05:06 PM Datanory - GOLDCREST Production Ticket(ST) #11441 (Support In Progress): GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?
- 05:06 PM Datanory - GOLDCREST Production Ticket(ST) #11441 (Ticket Resolved): GOLDCREST - can help us check this invoice was manually cancel in out autocount, but still showing in mobile?
09/04/2024
- 05:04 PM Datanory - SNEKKU Production Ticket(ST) #11435: hi @Azhar13 user MC0 unable do check in, tried clear data / logout, still cannot
- Handover to rashdan
- 05:04 PM Datanory - SNEKKU Production Ticket(ST) #11435 (Pending Client Feedback): hi @Azhar13 user MC0 unable do check in, tried clear data / logout, still cannot
- hi @~Leewei as we check from our side,it appears that we are able to perform both check-ins and check-outs successfu...
- 05:02 PM Datanory - SNEKKU Production Ticket(ST) #11435 (Support In Progress): hi @Azhar13 user MC0 unable do check in, tried clear data / logout, still cannot
- 05:01 PM Datanory - SNEKKU Production Ticket(ST) #11435: hi @Azhar13 user MC0 unable do check in, tried clear data / logout, still cannot
- As we checked from our side we are able to do Check inand check out
- 04:46 PM Datanory - SNEKKU Production Ticket(ST) #11435 (Ticket Resolved): hi @Azhar13 user MC0 unable do check in, tried clear data / logout, still cannot
- !WhatsApp%20Image%202024-04-09%20at%2015.54.18_c8c9bfe9.jpg!
- 10:00 AM Datanory - PRIMAASIA Production Ticket(ST) #11364 (Ticket Resolved): Prima Asia- @+60 19-406 0922 pls check Agent Arul one I can’t open the images
- 10:00 AM Datanory - PRIMAASIA 1.00 hour (Production Ticket(ST) #11364 (Ticket Resolved): Prima Asia- @+60 19-406 0922 pls check Agent Arul one I can’t open the images)
- support
- 09:51 AM Datanory - TSH Production Ticket(ST) #11338 (Ticket Resolved): TSH- Hi @Rashdan, today our end facing an issue on items under promotion been discount twice.
- 09:51 AM Datanory - TSH 1.00 hour (Production Ticket(ST) #11338 (Ticket Resolved): TSH- Hi @Rashdan, today our end facing an issue on items under promotion been discount twice.)
- support
- 09:18 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11276 (Ticket Resolved): Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist)
- support and simulation
- 09:18 AM Datanory - SNEKKU Production Ticket(ST) #11276 (Ticket Resolved): Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
08/04/2024
- 04:58 PM Datanory - SNEKKU Production Ticket(ST) #11377 (Support In Progress): Snekku- Hi @Azhar13 why unable on behalf mn2?
- 04:53 PM Datanory - SNEKKU Production Ticket(ST) #11377: Snekku- Hi @Azhar13 why unable on behalf mn2?
- Have to Run SQL profiler from our side for further checking
this is the root cause
The reason why the admin-on-... - 12:42 PM Datanory - SNEKKU Production Ticket(ST) #11377: Snekku- Hi @Azhar13 why unable on behalf mn2?
- Already simulated from my side it still show the error
Already escaladed to shu ern for further checking the root ca... - 04:51 PM Datanory - SNEKKU Production Ticket(ST) #11276: Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
- Already requested video screening on the issue Since we could not replicate the issue
- 04:34 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11266 (Ticket Resolved): Snekku- Hi @Azhar13 user ms8 uploaded picture and location, but system not update)
- support
- 04:34 PM Datanory - SNEKKU Production Ticket(ST) #11266 (Ticket Resolved): Snekku- Hi @Azhar13 user ms8 uploaded picture and location, but system not update
- 04:32 PM Datanory - SNEKKU Production Ticket(ST) #11310 (Ticket Resolved): Snekku - hi @Azhar13 user MS7, click upload photo, but after upload, still shown 4 photo not yet do it. Done upload database for you checking ya
- similar issue
http://124.217.245.100:90/redmine/issues/11339 - 04:32 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11310 (Ticket Resolved): Snekku - hi @Azhar13 user MS7, click upload photo, but after upload, still shown 4 photo not yet do it. Done upload database for you checking ya)
- support and similar
- 04:30 PM Datanory - SNEKKU Production Ticket(ST) #11339 (Ticket Resolved): Snekku- hi @Azhar13 why MS7 always got this issue? unable upload?
- !WhatsApp%20Image%202024-04-08%20at%2016.29.46_ba0366f5.jpg!
!Screenshot_2024-04-08-15-46-57-47_a857bd078bbed84298d0... - 04:30 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11339 (Ticket Resolved): Snekku- hi @Azhar13 why MS7 always got this issue? unable upload?)
- support and stimulation
- 01:38 PM Datanory - PRIMAASIA Production Ticket(ST) #11364 (Pending Client Verification): Prima Asia- @+60 19-406 0922 pls check Agent Arul one I can’t open the images
- !WhatsApp%20Image%202024-04-08%20at%2010.35.02_9565b6c9.jpg!
- 01:38 PM Datanory - PRIMAASIA 1.00 hour (Production Ticket(ST) #11364 (Ticket Resolved): Prima Asia- @+60 19-406 0922 pls check Agent Arul one I can’t open the images)
- support
- 01:34 PM Datanory - TSH Production Ticket(ST) #11338 (Pending Client Verification): TSH- Hi @Rashdan, today our end facing an issue on items under promotion been discount twice.
- !WhatsApp%20Image%202024-04-04%20at%2017.12.01_6e11b69e.jpg!
- 01:20 PM Datanory - SNEKKU Production Ticket(ST) #11410 (Ticket Resolved): Snekku - Done, but help to remove which photo show this can? (no urgent)
- !WhatsApp%20Image%202024-04-06%20at%2019.45.18_4f9acb2b.jpg!
- 01:05 PM Datanory - SNEKKU Production Ticket(ST) #11309 (Ticket Resolved): Snekku - Why some user can view the latest memo but some still in old data?
- 12:37 PM Datanory - SNEKKU Production Ticket(ST) #11309 (Pending Client Verification): Snekku - Why some user can view the latest memo but some still in old data?
- 12:40 PM Datanory - SNEKKU Production Ticket(ST) #11257 (Ticket Resolved): Snekku - Patch all the photo in the web that cacnnot be display
- 12:40 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11257 (Ticket Resolved): Snekku - Patch all the photo in the web that cacnnot be display)
- support and stimulation
- 12:38 PM Datanory - SNEKKU Production Ticket(ST) #11257 (Pending Client Verification): Snekku - Patch all the photo in the web that cacnnot be display
- 12:17 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11221 (Ticket Resolved): GOLDCREST - collection done on 15/03 but mobile all showing 14/03)
- support and simulation
- 12:17 PM Datanory - GOLDCREST Production Ticket(ST) #11221 (Ticket Resolved): GOLDCREST - collection done on 15/03 but mobile all showing 14/03
- 11:54 AM Datanory - GOLDCREST Production Ticket(ST) #11251 (Ticket Resolved): Daphne- can help us check? choose 4 example for reference, all collection time wrong, impossible collection time later than check in time, and all collection time are same 9.39am on 18/3, 9.27am on 19/03
- 11:54 AM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11251 (Ticket Resolved): Daphne- can help us check? choose 4 example for reference, all collection time wrong, impossible collection time later than check in time, and all collection time are same 9.39am on 18/3, 9.27am on 19/03)
- support simulation
- 09:11 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11312 (Ticket Resolved): Snekku - hi @Azhar13 why customer's photo unable remove ya?)
- support and simulation
- 09:11 AM Datanory - SNEKKU Production Ticket(ST) #11312 (Ticket Resolved): Snekku - hi @Azhar13 why customer's photo unable remove ya?
- 09:04 AM Datanory - SNEKKU Production Ticket(ST) #11033 (Ticket Resolved): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
- 09:04 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11033 (Ticket Resolved): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check)
- support and stimulation
- 09:01 AM Datanory - SNEKKU Production Ticket(ST) #11033 (Verification In Progress): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
- 09:00 AM Datanory - SNEKKU Production Ticket(ST) #11311 (Ticket Resolved): Snekku- hi @Azhar13 setting promo, but description cannot view full sentence
- 09:00 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11311 (Ticket Resolved): Snekku- hi @Azhar13 setting promo, but description cannot view full sentence)
- support and simulation
05/04/2024
- 05:34 PM Datanory - SNEKKU Production Ticket(ST) #11266: Snekku- Hi @Azhar13 user ms8 uploaded picture and location, but system not update
- this escallation is similar as this ticket if this ticket is pass, then this ticket will be resolved since it is simi...
- 05:32 PM Datanory - SNEKKU Production Ticket(ST) #11033 (Ready for Verification): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
- 05:31 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11313 (Ticket Resolved): GOLDCREST - both inv and collection didnt reflect to datanory)
- support
- 05:31 PM Datanory - GOLDCREST Production Ticket(ST) #11313 (Ticket Resolved): GOLDCREST - both inv and collection didnt reflect to datanory
- 05:18 PM Datanory - PRIMAASIA Production Ticket(ST) #11380: Prima Asia- Sql Accounting Running Slow
Prima Asia raised an escalation regarding slow performance. After conducting my simulation, I checked the task mana...- 02:14 PM Datanory - PRIMAASIA Production Ticket(ST) #11380 (Ticket Resolved): Prima Asia- Sql Accounting Running Slow
- 05:06 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11312 (Ticket Resolved): Snekku - hi @Azhar13 why customer's photo unable remove ya?)
- support
- 04:31 PM Datanory - SNEKKU Production Ticket(ST) #11312 (Pending Client Verification): Snekku - hi @Azhar13 why customer's photo unable remove ya?
- BAes on my checking the photo 301-A603
1)http://mcctestserver.ddns.net:81/DMS_Picture//SNEKKU/MobileUpload/NewCust... - 05:03 PM Datanory - SNEKKU Production Ticket(ST) #11276 (Pending Client Verification): Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
- 05:03 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11276 (Ticket Resolved): Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist)
- support
- 11:55 AM Datanory - SNEKKU Production Ticket(ST) #11276: Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
- Already verify with shu ern later we will deploy a hotfix expected to do by today 05042024
- 04:23 PM Datanory - GOLDCREST Production Ticket(ST) #11221: GOLDCREST - collection done on 15/03 but mobile all showing 14/03
- select * from txn_mobile_collection_header where org_id = 'goldcrest'
and created_by = 'dc954dfdc1db4e2aaf9d2759a15... - 04:14 PM Datanory - GOLDCREST Production Ticket(ST) #11251: Daphne- can help us check? choose 4 example for reference, all collection time wrong, impossible collection time later than check in time, and all collection time are same 9.39am on 18/3, 9.27am on 19/03
- select a.created_date as collection_time, b.created_date as checkin_time, * from txn_mobile_collection_header a
inn... - 10:33 AM Datanory - TSH Production Ticket(ST) #11338 (Pending Client Feedback): TSH- Hi @Rashdan, today our end facing an issue on items under promotion been discount twice.
- hi is there any further more should we assist on this escallation?
We would like to close the ticket at our end upo... - 10:32 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11311 (Ticket Resolved): Snekku- hi @Azhar13 setting promo, but description cannot view full sentence)
- support and simulation
- 10:32 AM Datanory - SNEKKU Production Ticket(ST) #11311 (Pending Client Verification): Snekku- hi @Azhar13 setting promo, but description cannot view full sentence
- HI @~Leewei , we already fix this escalation, kindly check and verify and let us know if the problem still persist th...
- 10:16 AM Datanory Production Production Ticket(ST) #11250 (Ticket Resolved): Add And Update Organization Bug
- 10:16 AM Datanory Production 1.00 hour (Production Ticket(ST) #11250 (Ticket Resolved): Add And Update Organization Bug)
- support
- 10:08 AM Datanory - SNEKKU Production Ticket(ST) #11377 (Pending Client Feedback): Snekku- Hi @Azhar13 why unable on behalf mn2?
- as we checked from out side there is no issue> upload as MN5 and perform the on behalf process and able to access fo...
- 10:07 AM Datanory - SNEKKU Production Ticket(ST) #11377 (Support In Progress): Snekku- Hi @Azhar13 why unable on behalf mn2?
- 10:06 AM Datanory - SNEKKU Production Ticket(ST) #11377 (Ticket Resolved): Snekku- Hi @Azhar13 why unable on behalf mn2?
- 09:32 AM Datanory - SNEKKU Production Ticket(ST) #11290 (Ticket Resolved): Snekku - hi @Azhar13 done edit details to get location (check in got "red house"), but web still empty Latitude
- 09:31 AM Datanory - PRIMAASIA 1.00 hour (Production Ticket(ST) #11365 (Ticket Resolved): To verify product price in the previous transaction (SO,return, collection) )
- support
- 09:31 AM Datanory - PRIMAASIA Production Ticket(ST) #11365 (Ticket Resolved): To verify product price in the previous transaction (SO,return, collection)
- 09:24 AM Datanory - PRIMAASIA Production Ticket(ST) #11365 (Support In Progress): To verify product price in the previous transaction (SO,return, collection)
- 09:20 AM Datanory - SNEKKU Production Ticket(ST) #11373 (Ticket Resolved): snekkuhi @Azhar13 invalid route plan data again, please assist urgentl
- this was assisted by chong yu and the route plan was updated casd closed
- 09:20 AM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11373 (Ticket Resolved): snekkuhi @Azhar13 invalid route plan data again, please assist urgentl)
- support
04/04/2024
- 05:08 PM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11374 (Ticket Resolved): Snekku- Noticed that the new credit note (non-product) did not have any amount and only contain header. Detail are missing)
- support and stimulation
- 05:08 PM Datanory - SNEKKU Production Ticket(ST) #11374 (Ticket Resolved): Snekku- Noticed that the new credit note (non-product) did not have any amount and only contain header. Detail are missing
- 05:02 PM Datanory - SNEKKU Production Ticket(ST) #11374 (Support In Progress): Snekku- Noticed that the new credit note (non-product) did not have any amount and only contain header. Detail are missing
- 04:05 PM Datanory - SNEKKU Production Ticket(ST) #11374: Snekku- Noticed that the new credit note (non-product) did not have any amount and only contain header. Detail are missing
- https://app.clickup.com/t/86ep1jn7v
- 03:59 PM Datanory - SNEKKU Production Ticket(ST) #11374 (Ticket Resolved): Snekku- Noticed that the new credit note (non-product) did not have any amount and only contain header. Detail are missing
- !WhatsApp%20Image%202024-04-04%20at%2015.58.30_082dd5d3.jpg!
User : Admin
Password : snekku
Organisation: ... - 11:57 AM Datanory - SNEKKU Production Ticket(ST) #11373 (Support In Progress): snekkuhi @Azhar13 invalid route plan data again, please assist urgentl
- 11:51 AM Datanory - SNEKKU Production Ticket(ST) #11373 (Ticket Resolved): snekkuhi @Azhar13 invalid route plan data again, please assist urgentl
03/04/2024
- 06:55 PM Datanory - GOLDCREST Production Ticket(ST) #11256: Goildcrest- date sales order for user EVO jump, from 20/03/24 to 19/01/24
- Already checked with shu ern this wil lbe release on 14 april
- 06:32 PM Datanory - GOLDCREST Production Ticket(ST) #11313 (Pending Client Verification): GOLDCREST - both inv and collection didnt reflect to datanory
- 06:29 PM Datanory - GOLDCREST Production Ticket(ST) #11221 (Pending Client Verification): GOLDCREST - collection done on 15/03 but mobile all showing 14/03
- 03:49 PM Datanory - PRIMAASIA Production Ticket(ST) #11365 (Ticket Resolved): To verify product price in the previous transaction (SO,return, collection)
- This task assigned by arif
Hi Azhar, please help Kamal on tomorrow morning (03 April 2024) to check and verify the... - 03:47 PM Datanory - PRIMAASIA Production Ticket(ST) #11364 (Pending Client Feedback): Prima Asia- @+60 19-406 0922 pls check Agent Arul one I can’t open the images
- For this ticket, we have requested the user to confirm whether they grant access to media files or not
(mobile-> set... - 03:47 PM Datanory - PRIMAASIA 1.00 hour (Production Ticket(ST) #11364 (Ticket Resolved): Prima Asia- @+60 19-406 0922 pls check Agent Arul one I can’t open the images)
- support
- 03:42 PM Datanory - PRIMAASIA Production Ticket(ST) #11364 (Support In Progress): Prima Asia- @+60 19-406 0922 pls check Agent Arul one I can’t open the images
- 03:42 PM Datanory - PRIMAASIA Production Ticket(ST) #11364 (Ticket Resolved): Prima Asia- @+60 19-406 0922 pls check Agent Arul one I can’t open the images
- 03:39 PM Datanory - PRIMAASIA Production Ticket(ST) #11362 (Ticket Resolved): Prima Asia- Team , the location part should be default and not alpro . Please check n revert to us as soon as possible
- 03:39 PM Datanory - PRIMAASIA 1.00 hour (Production Ticket(ST) #11362 (Ticket Resolved): Prima Asia- Team , the location part should be default and not alpro . Please check n revert to us as soon as possible)
- support
- 03:32 PM Datanory - PRIMAASIA Production Ticket(ST) #11362 (Support In Progress): Prima Asia- Team , the location part should be default and not alpro . Please check n revert to us as soon as possible
- 03:32 PM Datanory - PRIMAASIA Production Ticket(ST) #11362 (Ticket Resolved): Prima Asia- Team , the location part should be default and not alpro . Please check n revert to us as soon as possible
- !WhatsApp%20Image%202024-04-03%20at%2015.31.01_953e0648.jpg!
- 02:55 PM Datanory - PRIMAASIA Production Ticket(ST) #11360 (Ticket Resolved): PrimaAsia- @+60 19-406 0922 this order from datanory but why the price is totally different.its that we need to check before approve in datanory or how
- !WhatsApp%20Image%202024-04-03%20at%2014.55.52_e7c912a5.jpg!
- 02:49 PM Datanory - SNEKKU Production Ticket(ST) #11033: Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
- 301-A603
As I perform testing in testing I have tested two scenario
scenario 1:
checked under customer setup th... - 02:18 PM Datanory - SNEKKU Production Ticket(ST) #11311 (Support In Progress): Snekku- hi @Azhar13 setting promo, but description cannot view full sentence
- 10:52 AM Datanory - SNEKKU Production Ticket(ST) #11311: Snekku- hi @Azhar13 setting promo, but description cannot view full sentence
- As this ticket was tested in the trail the words able to see clearly
this ticket is in pending deployment - 02:14 PM Datanory - SNEKKU Production Ticket(ST) #11312: Snekku - hi @Azhar13 why customer's photo unable remove ya?
- As I checked with technical team (Mei Ling)
There is some further enhancement needed for this escalation hence th... - 02:08 PM Datanory - SNEKKU Production Ticket(ST) #11300: snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
- As I checked with shu ern this will be the next release will be on next week Friday
- 01:27 PM Datanory Production Production Ticket(ST) #11250 (Verification In Progress): Add And Update Organization Bug
- 01:27 PM Datanory Production Production Ticket(ST) #11250 (Ready for Verification): Add And Update Organization Bug
- 12:36 PM Datanory - GOLDCREST Production Ticket(ST) #11251 (Pending Client Verification): Daphne- can help us check? choose 4 example for reference, all collection time wrong, impossible collection time later than check in time, and all collection time are same 9.39am on 18/3, 9.27am on 19/03
- 12:30 PM Datanory - SNEKKU Production Ticket(ST) #11276 (Support In Progress): Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
- 12:14 PM Datanory - SNEKKU Production Ticket(ST) #11309: Snekku - Why some user can view the latest memo but some still in old data?
- this ticket has to close
After we perform testing.It has to release - 12:10 PM Datanory - SNEKKU Production Ticket(ST) #11309 (Support In Progress): Snekku - Why some user can view the latest memo but some still in old data?
- 11:42 AM Datanory - SNEKKU Production Ticket(ST) #11339: Snekku- hi @Azhar13 why MS7 always got this issue? unable upload?
- download 20 times
- 11:36 AM Datanory - SNEKKU Production Ticket(ST) #11339 (Support In Progress): Snekku- hi @Azhar13 why MS7 always got this issue? unable upload?
- 09:14 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11339 (Ticket Resolved): Snekku- hi @Azhar13 why MS7 always got this issue? unable upload?)
- support and stimulation
- 09:14 AM Datanory - SNEKKU Production Ticket(ST) #11339 (Escalated to Level 3): Snekku- hi @Azhar13 why MS7 always got this issue? unable upload?
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