Rashdan Hussin's activity
From 16/03/2024 to 14/04/2024
12/04/2024
- 06:51 PM Datanory - SNEKKU Production Ticket(ST) #11438 (Ticket Resolved): SNEKKU - These paid ya, but still in invoice history
- 02:37 PM Datanory - SNEKKU Production Ticket(ST) #11438 (Pending Client Verification): SNEKKU - These paid ya, but still in invoice history
- 06:46 PM Datanory - SUNTORY Production Ticket(ST) #11443 (Ticket Resolved): SUNTORY - Reporting and invoice printing issue
- Reporting issue:
- Sales Invoice Detail Report
- Other reports seem to be no issue
SFA Transaction print issue:
... - 02:32 PM Datanory - SNEKKU Production Ticket(ST) #11437 (Escalated to Level 3): SNEKKU - Unable scroll up ya
- Ticket in clickup:
Sales Order History: color code & scrolling - 02:25 PM Datanory - TSH Production Ticket(ST) #11402 (Ticket Resolved): TSH - There is an error when proceed to cancel the Invoice.
11/04/2024
- 11:15 AM Datanory - SNEKKU Production Ticket(ST) #11435 (Ticket Resolved): hi @Azhar13 user MC0 unable do check in, tried clear data / logout, still cannot
10/04/2024
- 04:44 PM Datanory - NIBOU Production Ticket(ST) #11383 (Ticket Resolved): NIBOU - when she open the report some photo can't show
- 03:40 PM Datanory - SNEKKU Production Ticket(ST) #11438: SNEKKU - These paid ya, but still in invoice history
- - User: MN5
- Customer: 5P503 - 03:28 PM Datanory - SNEKKU Production Ticket(ST) #11438 (Support In Progress): SNEKKU - These paid ya, but still in invoice history
- 03:27 PM Datanory - SNEKKU Production Ticket(ST) #11438 (Ticket Resolved): SNEKKU - These paid ya, but still in invoice history
- - There are paid invoices still shown in Invoice History page in mobile
!c356e38e-ec55-4d70-85ee-506d065b8dcf.jpg!
- 03:23 PM Datanory - SNEKKU Production Ticket(ST) #11437 (Support In Progress): SNEKKU - Unable scroll up ya
- 03:21 PM Datanory - SNEKKU Production Ticket(ST) #11437 (Ticket Resolved): SNEKKU - Unable scroll up ya
- - User: MN9
- Customer: 5P009
- User cannot scroll up the Sales Order History page in mobile
- 03:17 PM Datanory - SNEKKU Production Ticket(ST) #11435: hi @Azhar13 user MC0 unable do check in, tried clear data / logout, still cannot
- - Could you please provide an update on whether MC0 is still unable to check in?
09/04/2024
- 12:23 PM Datanory - TSH Production Ticket(ST) #11402 (Pending Client Verification): TSH - There is an error when proceed to cancel the Invoice.
- - Issue happen is because the warehouse not include in the invoice.
- It was due to sales order and invoice logic ch... - 11:41 AM Demo Server Production Ticket(ST) #11433 (Ticket Resolved): Server Backup Failure
- Kindly do checking for our Test Server and Demo Server
Test Server
Last daily backup: 7/4/2024
Last weekly backu... - 11:30 AM Datanory - DAILYFRESH Production Ticket(ST) #11431 (Ticket Resolved): DAILYFRESH - Upload error for sel16
- 08:59 AM Datanory - DAILYFRESH Production Ticket(ST) #11431 (Support In Progress): DAILYFRESH - Upload error for sel16
- 08:59 AM Datanory - DAILYFRESH Production Ticket(ST) #11431 (Ticket Resolved): DAILYFRESH - Upload error for sel16
- - Uploading error couldn't fully uploaded.. we had try to upload it on yesterday evening and today morning. We also s...
08/04/2024
- 04:20 PM Datanory - TSH Production Ticket(ST) #11402 (Escalated to Level 3): TSH - There is an error when proceed to cancel the Invoice.
- 04:14 PM Datanory - TSH Production Ticket(ST) #11402 (Support In Progress): TSH - There is an error when proceed to cancel the Invoice.
- 10:27 AM Datanory - TSH Production Ticket(ST) #11402 (Ticket Resolved): TSH - There is an error when proceed to cancel the Invoice.
- Hi @Rashdan Hussin, salesman wrongly select outlet (R01-S303) and recreate an Invoice for 7-11 (R01-S054). There is a...
- 01:35 PM Datanory - NIBOU Production Ticket(ST) #11176 (Ticket Resolved): NIBOU - TFP outlet missing a lot , only have pj outlet
- 01:30 PM Datanory - OROMEO Production Ticket(ST) #11399 (Ticket Resolved): OROMEO - Route Plan Import Error
- exec sp_DataLoad_di_RoutePlan_import '57c15e2f-0c28-4ddb-a640-e2877973b4a8' , 'oromeo'
- 01:24 PM Datanory - OROMEO Production Ticket(ST) #11399 (Support In Progress): OROMEO - Route Plan Import Error
- 10:15 AM Datanory - OROMEO Production Ticket(ST) #11399 (Ticket Resolved): OROMEO - Route Plan Import Error
- Hi Kamal,
Seek for your assistance to import merchandiser Apr route plan to datanory.
I not able to import, sys... - 11:48 AM Datanory - NIBOU Production Ticket(ST) #11383 (Pending Client Feedback): NIBOU - when she open the report some photo can't show
- !09e7a7cd-188d-4bd9-92e9-72ca5eceff9d.jpg!
- louise. that photo was corrupted during upload. so the file cannot be r... - 11:46 AM Datanory - NIBOU Production Ticket(ST) #11383 (Support In Progress): NIBOU - when she open the report some photo can't show
- 10:11 AM Datanory - OROMEO Production Ticket(ST) #11288 (Ticket Resolved): OROMEO - Re-import Oromeo Yee Lee’s Customer Master
- 10:10 AM Datanory - OROMEO Production Ticket(ST) #11288 (Pending Client Verification): OROMEO - Re-import Oromeo Yee Lee’s Customer Master
07/04/2024
- 07:26 AM Datanory - DAILYFRESH Production Ticket(ST) #11379 (Ticket Resolved): DAILYFRESH - stock request report can see all the 5 JHR route but only JHR03 appear in stock request item report
05/04/2024
- 04:49 PM Datanory Production Production Ticket(ST) #11385 (Ticket Resolved): Product Data Import Issues
- Problem:
- After importing product data, we've observed that products are missing their price codes.
Cause:
- Up... - 04:40 PM Datanory Production Production Ticket(ST) #11384 (Ticket Resolved): Customer Data Import Issues
- The issue happen in two cases:
1. Case 1: Incomplete Data Entry
- We've identified instances where all data im... - 04:23 PM Datanory Trial Production Ticket(ST) #11197 (Ticket Resolved): HEEN LOONG - Products Do Not Show In Mobile Apps
- 04:22 PM Datanory Trial Production Ticket(ST) #11197 (Pending Client Verification): HEEN LOONG - Products Do Not Show In Mobile Apps
- 04:16 PM Datanory - NIBOU Production Ticket(ST) #11176 (Pending Client Verification): NIBOU - TFP outlet missing a lot , only have pj outlet
- New clickup ticket:
https://app.clickup.com/t/86envb0r2 - 03:47 PM Datanory - DAILYFRESH Production Ticket(ST) #11379 (Pending Client Verification): DAILYFRESH - stock request report can see all the 5 JHR route but only JHR03 appear in stock request item report
- 01:19 PM Datanory - DAILYFRESH Production Ticket(ST) #11379 (Escalated to Level 3): DAILYFRESH - stock request report can see all the 5 JHR route but only JHR03 appear in stock request item report
- 01:09 PM Datanory - DAILYFRESH Production Ticket(ST) #11379 (Support In Progress): DAILYFRESH - stock request report can see all the 5 JHR route but only JHR03 appear in stock request item report
- 01:08 PM Datanory - DAILYFRESH Production Ticket(ST) #11379 (Ticket Resolved): DAILYFRESH - stock request report can see all the 5 JHR route but only JHR03 appear in stock request item report
- - in stock request report we can see all the 5 JHR route
- but when supply chain wants to confirm the order, only JH... - 03:41 PM Datanory - NIBOU Production Ticket(ST) #11383 (Ticket Resolved): NIBOU - when she open the report some photo can't show
- - can you help me check what's this issue?
- Rashdan, Nibou report this issues when she open the report some photo c... - 03:18 PM Datanory - OROMEO Production Ticket(ST) #11353 (Ticket Resolved): OROMEO - import Oromeo’s SKU Master Data into Datanory.
- 03:10 PM Datanory - OROMEO Production Ticket(ST) #11353 (Support In Progress): OROMEO - import Oromeo’s SKU Master Data into Datanory.
- 08:55 AM Datanory - SNEKKU Production Ticket(ST) #11282 (Ticket Resolved): SNEKKU - this order got photo taking, not web no shown
- 08:23 AM Datanory Production Production Ticket(ST) #11032 (Ticket Resolved): SNEKKU - No catalogue can view in memo?
- 1. This ticket is being closed due to its extended duration at level 3 without resolution.
2. It appears that there...
04/04/2024
- 07:59 AM Datanory Production Production Ticket(ST) #11032 (Pending Client Verification): SNEKKU - No catalogue can view in memo?
- 04:46 PM Datanory - SNEKKU Production Ticket(ST) #11282 (Pending Client Verification): SNEKKU - this order got photo taking, not web no shown
03/04/2024
- 03:39 PM Datanory Production Production Ticket(ST) #11363 (Ticket Resolved): Backup Storage Almost Full
- Hi Afiq,
We need attention to an issue regarding our backup storage. As of my latest review, the backup storage is n... - 12:57 PM Datanory - OROMEO Production Ticket(ST) #11353 (Ticket Resolved): OROMEO - import Oromeo’s SKU Master Data into Datanory.
- Dear Rashdan,
Please assist to import Oromeo’s SKU Master Data into Datanory.
Please be advised that Oromeo onl... - 12:06 PM Datanory - OROMEO Production Ticket(ST) #11288 (Support In Progress): OROMEO - Re-import Oromeo Yee Lee’s Customer Master
- 12:05 PM Datanory - OROMEO Production Ticket(ST) #11288 (Pending Client Feedback): OROMEO - Re-import Oromeo Yee Lee’s Customer Master
31/03/2024
- 01:33 AM Datanory - GOLDCREST Production Ticket(ST) #11331: GOLDCREST - this inv ady knock off in 3/1/2024, but still showing in mobile, and mobile ref number diff with autocount
- Handover to azhar. Change shift.
Waiting client to reply. Meanwhile, you can ask shanyou or arif or afiq about this ... - 12:37 PM Datanory - GOLDCREST Production Ticket(ST) #11331 (Support In Progress): GOLDCREST - this inv ady knock off in 3/1/2024, but still showing in mobile, and mobile ref number diff with autocount
- From my checking, both invoice numbers are in the database. Invoice_no 'I296508' has been knocked off. Concern here i...
- 12:36 PM Datanory - GOLDCREST Production Ticket(ST) #11331 (Ticket Resolved): GOLDCREST - this inv ady knock off in 3/1/2024, but still showing in mobile, and mobile ref number diff with autocount
- Goldcrest issue
6. user WWX, customer 302N/056, inv paid and knock off but still showing in mobile
User said this... - 01:22 AM Datanory - GOLDCREST Production Ticket(ST) #11313: GOLDCREST - both inv and collection didnt reflect to datanory
- Handover to Azhar. Change shift.
Discuss with arif, why the invoice and collection found in at table with at_type De...
30/03/2024
- 11:18 PM Datanory - GOLDCREST Production Ticket(ST) #11313: GOLDCREST - both inv and collection didnt reflect to datanory
- select * from customer where org_id = 'goldcrest' and customer_code in ('302P/321', '302K/395')
select * from member... - 11:17 PM Datanory - GOLDCREST Production Ticket(ST) #11313 (Support In Progress): GOLDCREST - both inv and collection didnt reflect to datanory
- !65f41d6c-ac23-4642-baf7-be0ba4ce4cc4.jpg!
!59b9f069-9410-4106-af6b-85b444fc98da.jpg!
!a0f3441b-2847-4bc8-bf20-a0d8...
26/03/2024
- 05:42 PM Datanory - PRIMAASIA Production Ticket(ST) #11287 (Ticket Resolved): PRIMAASIA - Update Integration frequencies
- 05:41 PM Datanory - PRIMAASIA Production Ticket(ST) #11287 (Pending Client Verification): PRIMAASIA - Update Integration frequencies
- 05:35 PM Datanory - TSH Production Ticket(ST) #11281 (Ticket Resolved): TSH - salesman facing issue from SO to Invoice.
25/03/2024
- 03:23 PM Datanory - SNEKKU Production Ticket(ST) #11282 (Escalated to Level 3): SNEKKU - this order got photo taking, not web no shown
- 12:14 PM Datanory - PRIMAASIA Production Ticket(ST) #11287 (Escalated to Level 3): PRIMAASIA - Update Integration frequencies
- 11:34 AM Datanory - PRIMAASIA Production Ticket(ST) #11287 (Support In Progress): PRIMAASIA - Update Integration frequencies
- 11:33 AM Datanory - PRIMAASIA Production Ticket(ST) #11287 (Ticket Resolved): PRIMAASIA - Update Integration frequencies
- Dear Afiq,
Based on our discussion with Prima Asia, please assist to increase the Prima Asia Integration frequenci... - 11:39 AM Datanory - OROMEO Production Ticket(ST) #11288 (Support In Progress): OROMEO - Re-import Oromeo Yee Lee’s Customer Master
- 11:38 AM Datanory - OROMEO Production Ticket(ST) #11288 (Ticket Resolved): OROMEO - Re-import Oromeo Yee Lee’s Customer Master
- Dear Rashdan,
Please assist to re-import Oromeo Yee Lee’s Customer Master due previously KK Supermarket and WH Smi...
24/03/2024
- 05:08 PM Datanory - SNEKKU Production Ticket(ST) #11282 (Support In Progress): SNEKKU - this order got photo taking, not web no shown
- Based on simulation on this case:
- user can do photo taking in sales order module.
- but when user want to perform...
23/03/2024
- 02:19 PM Datanory - DAILYFRESH Production Ticket(ST) #11125 (Pending Client Verification): Daily fresh - Shows invalid supervisor
- 02:00 PM Datanory - GOLDCREST Production Ticket(ST) #11160 (Pending Client Verification): GoldCREST - hi may i ask why this receipt in A4 format not showing customer code or name ? if in 3'' format it showing
- 12:33 PM Datanory - SNEKKU Production Ticket(ST) #11282 (Ticket Resolved): SNEKKU - this order got photo taking, not web no shown
- - hi @Azhar MCC this order got photo taking, not web no shown
- View back apps, also disappear
- SOADMIN000038-2403... - 12:28 PM Datanory - TSH Production Ticket(ST) #11281 (Pending Client Verification): TSH - salesman facing issue from SO to Invoice.
- 12:21 PM Datanory - TSH Production Ticket(ST) #11281 (Support In Progress): TSH - salesman facing issue from SO to Invoice.
- 12:20 PM Datanory - TSH Production Ticket(ST) #11281 (Ticket Resolved): TSH - salesman facing issue from SO to Invoice.
- - @~Datanory Support, my salesman facing issue from SO to Invoice. Need your assistance urgently.
- Customer Code: C... - 12:11 PM Datanory - GOLDCREST Production Ticket(ST) #11248 (Ticket Resolved): GOLDCREST - the stock request location should from KL not HQ, may i ask where can i change this setting?
20/03/2024
- 06:22 PM Datanory - TSH Production Ticket(ST) #11247: TSH - error message pop-up when performing Upload.
- tsh issue
- ask user upload database
- cek database
- if not have any new txn, can ask user to clear data and ask ... - 04:08 PM Datanory - TSH Production Ticket(ST) #11247 (Pending Client Verification): TSH - error message pop-up when performing Upload.
- 09:53 AM Datanory - TSH Production Ticket(ST) #11247 (Support In Progress): TSH - error message pop-up when performing Upload.
- 09:34 AM Datanory - TSH Production Ticket(ST) #11247 (Ticket Resolved): TSH - error message pop-up when performing Upload.
- - @Rashdan Hussin, error message pop-up when performing Upload.
- Yesterday my salesman added a new customer request... - 06:22 PM Datanory - GOLDCREST Production Ticket(ST) #11221: GOLDCREST - collection done on 15/03 but mobile all showing 14/03
- - Change shift. Handover to azhar
- Ask update from shu ern - 06:12 PM Datanory Production Production Ticket(ST) #11250: Add And Update Organization Bug
- - Change shift. Handover to azhar.
- Ask update from meiling regarding this issue. - 12:37 PM Datanory Production Production Ticket(ST) #11250 (Escalated to Level 3): Add And Update Organization Bug
- 12:27 PM Datanory Production Production Ticket(ST) #11250 (Support In Progress): Add And Update Organization Bug
- 12:24 PM Datanory Production Production Ticket(ST) #11250 (Ticket Resolved): Add And Update Organization Bug
- - This bug happen when we update or add new organization.
- Once we click save, all the setup missing. - 03:58 PM Datanory Production Production Ticket(ST) #11252 (Escalated to Level 3): Issue with Postcode Data Type in Add New Customer Feature
- 03:56 PM Datanory Production Production Ticket(ST) #11252 (Support In Progress): Issue with Postcode Data Type in Add New Customer Feature
- 03:52 PM Datanory Production Production Ticket(ST) #11252 (Ticket Resolved): Issue with Postcode Data Type in Add New Customer Feature
- - We've identified an issue in the "Add New Customer" feature within our mobile application.
- Despite specifying t... - 02:56 PM Datanory - GOLDCREST Production Ticket(ST) #11248 (Pending Client Verification): GOLDCREST - the stock request location should from KL not HQ, may i ask where can i change this setting?
- Debug script:
sp_sync_download_txn_stock_transfer
Testing script:
SELECT
--h.txn_no [TXN_KEY]
h.warehou... - 11:22 AM Datanory - GOLDCREST Production Ticket(ST) #11248 (Escalated to Level 3): GOLDCREST - the stock request location should from KL not HQ, may i ask where can i change this setting?
- 09:52 AM Datanory - GOLDCREST Production Ticket(ST) #11248 (Support In Progress): GOLDCREST - the stock request location should from KL not HQ, may i ask where can i change this setting?
- 09:51 AM Datanory - GOLDCREST Production Ticket(ST) #11248 (Ticket Resolved): GOLDCREST - the stock request location should from KL not HQ, may i ask where can i change this setting?
- - hi for this user the stock request location should from KL not HQ, may i ask where can i change this setting?
!50c...
19/03/2024
- 12:26 PM Datanory - TSH Production Ticket(ST) #11148 (Ticket Resolved): TSH - TSH Issues
- 10:05 AM Datanory - GOLDCREST Production Ticket(ST) #11221: GOLDCREST - collection done on 15/03 but mobile all showing 14/03
- https://app.clickup.com/t/86enweq9g
- 09:52 AM Datanory - GOLDCREST Production Ticket(ST) #11222 (Ticket Resolved): GOLDCREST - can help us check where this amount came from?
- 09:47 AM Datanory - GOLDCREST Production Ticket(ST) #11201 (Ticket Resolved): Gold Crest- hi this customer got cn and we ady knock off the bill, but outstanding still exist
18/03/2024
- 05:15 PM Datanory - GOLDCREST Production Ticket(ST) #11221: GOLDCREST - collection done on 15/03 but mobile all showing 14/03
- select * from member where org_id = 'goldcrest'
select * from txn_invoice_history_header
where org_id = 'goldcre... - 05:10 PM Datanory - GOLDCREST Production Ticket(ST) #11221 (Escalated to Level 3): GOLDCREST - collection done on 15/03 but mobile all showing 14/03
- !6c3485ce-8ed9-4d02-b6ce-5b22c760ae99.jpg!
!Screenshot%202024-03-18%20170700.png!
col_id = ba7ba42e-15b7-4b7d-ad33-... - 04:25 PM Datanory - GOLDCREST Production Ticket(ST) #11221 (Support In Progress): GOLDCREST - collection done on 15/03 but mobile all showing 14/03
- 03:33 PM Datanory - GOLDCREST Production Ticket(ST) #11222 (Support In Progress): GOLDCREST - can help us check where this amount came from?
- 03:31 PM Datanory - GOLDCREST Production Ticket(ST) #11201 (Pending Client Verification): Gold Crest- hi this customer got cn and we ady knock off the bill, but outstanding still exist
15/03/2024
- 12:23 AM Datanory - NIBOU Production Ticket(ST) #11215 (Ticket Resolved): NIBOU - I can't upload photo
- 12:09 AM Datanory - GOLDCREST Production Ticket(ST) #11201 (Support In Progress): Gold Crest- hi this customer got cn and we ady knock off the bill, but outstanding still exist
Also available in: Atom