Muhammed Azhar Mohamed Maideen's activity
From 04/03/2024 to 02/04/2024
02/04/2024
- 06:20 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11276 (Ticket Resolved): Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist)
- support and stimulation
- 06:20 PM Datanory - SNEKKU Production Ticket(ST) #11276 (Escalated to Level 3): Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
- 01:58 PM Datanory - SNEKKU Production Ticket(ST) #11276: Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
- already tested in in the test server the discount able to show the after discount price
- 12:00 PM Datanory - SNEKKU Production Ticket(ST) #11276: Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
- I have to test in the Test server on this
this tomorrow will releaese - 10:57 AM Datanory - SNEKKU Production Ticket(ST) #11276: Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
- have to follow up with shu ern on this
- 03:55 PM Datanory - SNEKKU Production Ticket(ST) #11282: SNEKKU - this order got photo taking, not web no shown
- the photo already abel to see but if more than one photo is uploaded it shows inly one .
already asked shu ern to fix - 11:39 AM Datanory - SNEKKU Production Ticket(ST) #11282: SNEKKU - this order got photo taking, not web no shown
- Follow up shu ern
have to do for all org_ID - 02:01 PM Datanory - SNEKKU Production Ticket(ST) #11339 (Support In Progress): Snekku- hi @Azhar13 why MS7 always got this issue? unable upload?
- This ticket is
to do list where I have to got to customer detail mobile and should not do anything and click submit... - 12:47 PM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11300 (Ticket Resolved): snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item)
- support and stimulation
- 12:47 PM Datanory - SNEKKU Production Ticket(ST) #11300 (Escalated to Level 3): snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
- https://app.clickup.com/t/86ep0yp87
- 11:29 AM Datanory - SNEKKU Production Ticket(ST) #11300: snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
- Have to ask shu ern
example
on send behalf concern
is there a specific logic that they can access other salesmen... - 11:57 AM Datanory - SNEKKU Production Ticket(ST) #11033 (Escalated to Level 3): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
- 11:56 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11033 (Ticket Resolved): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check)
- support and stimulation
- 11:56 AM Datanory - SNEKKU Production Ticket(ST) #11033 (Escalated to 3rd Party): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
- https://app.clickup.com/t/86ep0y8pr
- 10:44 AM Datanory - SNEKKU Production Ticket(ST) #11033: Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
- Create click up on this ticket
- 11:45 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11341 (Ticket Resolved): Snekku- hi @Azhar13 why MS7 always got this issue? unable upload?)
- support
- 11:45 AM Datanory - SNEKKU Production Ticket(ST) #11341 (Ticket Resolved): Snekku- hi @Azhar13 why MS7 always got this issue? unable upload?
- 11:43 AM Datanory - SNEKKU Production Ticket(ST) #11341 (Support In Progress): Snekku- hi @Azhar13 why MS7 always got this issue? unable upload?
- 11:33 AM Datanory - SNEKKU Production Ticket(ST) #11310 (Escalated to Level 3): Snekku - hi @Azhar13 user MS7, click upload photo, but after upload, still shown 4 photo not yet do it. Done upload database for you checking ya
- 11:33 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11310 (Ticket Resolved): Snekku - hi @Azhar13 user MS7, click upload photo, but after upload, still shown 4 photo not yet do it. Done upload database for you checking ya)
- support and stimulation
- 11:32 AM Datanory - SNEKKU Production Ticket(ST) #11310 (Support In Progress): Snekku - hi @Azhar13 user MS7, click upload photo, but after upload, still shown 4 photo not yet do it. Done upload database for you checking ya
- 10:53 AM Datanory - GOLDCREST Production Ticket(ST) #11256: Goildcrest- date sales order for user EVO jump, from 20/03/24 to 19/01/24
- https://app.clickup.com/t/86enycxep
- 10:48 AM Datanory - GOLDCREST Production Ticket(ST) #11221: GOLDCREST - collection done on 15/03 but mobile all showing 14/03
- Close this ticket
01/04/2024
- 05:26 PM Datanory - SNEKKU Production Ticket(ST) #11033: Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
- test multiple device
test first then Esacalate to l3 ifnot function - 05:20 PM Datanory - SNEKKU Production Ticket(ST) #11300: snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
- I tested in trail it shows the same result where If I choose the same outlet once i perform transaction the it did n...
- 12:47 PM Datanory - SNEKKU Production Ticket(ST) #11300: snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
- This one has to do testing on trial and verify with shu ern is this ok or not
First case
login as MS1 do transact... - 03:07 PM Datanory - SNEKKU Production Ticket(ST) #11341 (Ticket Resolved): Snekku- hi @Azhar13 why MS7 always got this issue? unable upload?
-
!WhatsApp%20Image%202024-04-01%20at%2014.36.26_3d3c17e7.jpg!
- 02:53 PM Datanory - SNEKKU Production Ticket(ST) #11339 (Ticket Resolved): Snekku- hi @Azhar13 why MS7 always got this issue? unable upload?
- !WhatsApp%20Image%202024-04-01%20at%2014.36.26_3f58e4f3.jpg!
!WhatsApp%20Image%202024-04-01%20at%2014.36.26_4e85dae9... - 02:49 PM Datanory - TSH 1.00 hour (Production Ticket(ST) #11338 (Ticket Resolved): TSH- Hi @Rashdan, today our end facing an issue on items under promotion been discount twice.)
- support
- 02:49 PM Datanory - TSH Production Ticket(ST) #11338 (Escalated to Level 3): TSH- Hi @Rashdan, today our end facing an issue on items under promotion been discount twice.
- https://app.clickup.com/t/86ep0nxbb
- 02:48 PM Datanory - TSH Production Ticket(ST) #11338 (Support In Progress): TSH- Hi @Rashdan, today our end facing an issue on items under promotion been discount twice.
- 02:47 PM Datanory - TSH Production Ticket(ST) #11338 (Ticket Resolved): TSH- Hi @Rashdan, today our end facing an issue on items under promotion been discount twice.
- !image.png!
- 12:53 PM Datanory - SNEKKU Production Ticket(ST) #11311: Snekku- hi @Azhar13 setting promo, but description cannot view full sentence
- This ticket is in pending deployment.
- 12:52 PM Datanory - SNEKKU Production Ticket(ST) #11310: Snekku - hi @Azhar13 user MS7, click upload photo, but after upload, still shown 4 photo not yet do it. Done upload database for you checking ya
- This ticker has to check again the root cause . Test from my side where backup the customer attachment and and custo...
- 12:41 PM Datanory - SNEKKU Production Ticket(ST) #11030 (Ticket Resolved): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
- 12:41 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11030 (Ticket Resolved): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check)
- Duplication
- 12:40 PM Datanory - SNEKKU Production Ticket(ST) #11030 (Support In Progress): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
- http://124.217.245.100:90/redmine/issues/11033
- 12:35 PM Datanory - GOLDCREST Production Ticket(ST) #11333 (Escalated to Level 3): snekkuHi, INJNL001374-240327 & INJNL001375-240327 double reflect in salesman activity report
- https://app.clickup.com/t/86ep0mt6n
- 12:35 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11333 (Ticket Resolved): snekkuHi, INJNL001374-240327 & INJNL001375-240327 double reflect in salesman activity report)
- support
- 09:29 AM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11333 (Ticket Resolved): snekkuHi, INJNL001374-240327 & INJNL001375-240327 double reflect in salesman activity report)
- support
- 09:29 AM Datanory - GOLDCREST Production Ticket(ST) #11333 (Escalate to 2nd Level Support): snekkuHi, INJNL001374-240327 & INJNL001375-240327 double reflect in salesman activity report
- based on our finding from myself and Alfred .Regarding the Salesman Activity Report, it appears that there are dupli...
- 09:27 AM Datanory - GOLDCREST Production Ticket(ST) #11333 (Support In Progress): snekkuHi, INJNL001374-240327 & INJNL001375-240327 double reflect in salesman activity report
- 09:27 AM Datanory - GOLDCREST Production Ticket(ST) #11333 (Ticket Resolved): snekkuHi, INJNL001374-240327 & INJNL001375-240327 double reflect in salesman activity report
- !WhatsApp%20Image%202024-03-29%20at%2016.36.47_7947e694.jpg!
- 12:26 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11331 (Ticket Resolved): GOLDCREST - this inv ady knock off in 3/1/2024, but still showing in mobile, and mobile ref number diff with autocount)
- support
- 12:26 PM Datanory - GOLDCREST Production Ticket(ST) #11331: GOLDCREST - this inv ady knock off in 3/1/2024, but still showing in mobile, and mobile ref number diff with autocount
- - Hand over to afiq for troubleshoot end to end
- 12:24 PM Datanory - GOLDCREST Production Ticket(ST) #11313 (Escalate to 2nd Level Support): GOLDCREST - both inv and collection didnt reflect to datanory
- - handover to arif to troubleshoot end to end
- 12:24 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11313 (Ticket Resolved): GOLDCREST - both inv and collection didnt reflect to datanory)
- support
29/03/2024
- 06:12 PM Datanory - GOLDCREST 3.00 hours (Production Ticket(ST) #11314 (Ticket Resolved): goldcrest- this inv ady knock off in 3/1/2024, but still showing in mobile, and mobile ref number diff with autocount)
- support and stimulation
- 06:12 PM Datanory - GOLDCREST Production Ticket(ST) #11314 (Ticket Resolved): goldcrest- this inv ady knock off in 3/1/2024, but still showing in mobile, and mobile ref number diff with autocount
- select * from txn_invoice_history_header where invoice_no='I298268'
select * from customer where customer_id='6DEC... - 05:54 PM Datanory - GOLDCREST Production Ticket(ST) #11314 (Support In Progress): goldcrest- this inv ady knock off in 3/1/2024, but still showing in mobile, and mobile ref number diff with autocount
select * from txn_invoice_history_header where invoice_no='I298268'
select * from customer where customer_id='6D...- 05:54 PM Datanory - GOLDCREST 2.00 hours (Production Ticket(ST) #11314 (Ticket Resolved): goldcrest- this inv ady knock off in 3/1/2024, but still showing in mobile, and mobile ref number diff with autocount)
- stimulation
28/03/2024
- 01:49 PM Datanory - DAILYFRESH Production Ticket(ST) #11125 (Ticket Resolved): Daily fresh - Shows invalid supervisor
- 01:49 PM Datanory - DAILYFRESH 0.20 hour (Production Ticket(ST) #11125 (Ticket Resolved): Daily fresh - Shows invalid supervisor)
- support
- 01:41 PM Datanory Production Production Ticket(ST) #11250: Add And Update Organization Bug
- This is in testing phase updated yesteday in click up
- 01:39 PM Datanory - SNEKKU Production Ticket(ST) #11033: Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
- this ticket I and rashdan have to do testing where we have to upload photo many and upload one shot have to collabo...
- 01:37 PM Datanory - GOLDCREST 2.00 hours (Production Ticket(ST) #11068 (Ticket Resolved): goldcrest- just wanna check why it doest not knock off automatically, can refer to the previous screenshot i sent, thanks)
- support
- 01:37 PM Datanory - GOLDCREST Production Ticket(ST) #11068 (Ticket Resolved): goldcrest- just wanna check why it doest not knock off automatically, can refer to the previous screenshot i sent, thanks
- 01:36 PM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11301 (Ticket Resolved): Snekku - hi @~Jann Yap, not get latest CN and invoice from mysoft, please assist, thanks)
- support
- 01:36 PM Datanory - SNEKKU Production Ticket(ST) #11301 (Ticket Resolved): Snekku - hi @~Jann Yap, not get latest CN and invoice from mysoft, please assist, thanks
- 01:34 PM Datanory - GOLDCREST Production Ticket(ST) #11160 (Ticket Resolved): GoldCREST - hi may i ask why this receipt in A4 format not showing customer code or name ? if in 3'' format it showing
- 01:34 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11160 (Ticket Resolved): GoldCREST - hi may i ask why this receipt in A4 format not showing customer code or name ? if in 3'' format it showing)
- support
27/03/2024
- 06:33 PM Datanory - GOLDCREST Production Ticket(ST) #11314 (Ticket Resolved): goldcrest- this inv ady knock off in 3/1/2024, but still showing in mobile, and mobile ref number diff with autocount
- 06:29 PM Datanory - GOLDCREST Production Ticket(ST) #11313 (Ticket Resolved): GOLDCREST - both inv and collection didnt reflect to datanory
- !WhatsApp%20Image%202024-03-27%20at%2013.49.31_97a6a232.jpg!
- 06:25 PM Datanory - SNEKKU Production Ticket(ST) #11312 (Escalated to Level 3): Snekku - hi @Azhar13 why customer's photo unable remove ya?
- https://app.clickup.com/t/86enzr5t3
- 06:01 PM Datanory - SNEKKU Production Ticket(ST) #11312 (Support In Progress): Snekku - hi @Azhar13 why customer's photo unable remove ya?
- 05:59 PM Datanory - SNEKKU Production Ticket(ST) #11312 (Ticket Resolved): Snekku - hi @Azhar13 why customer's photo unable remove ya?
- 05:48 PM Datanory - SNEKKU Production Ticket(ST) #11311 (Escalated to Level 3): Snekku- hi @Azhar13 setting promo, but description cannot view full sentence
- https://app.clickup.com/t/86enzp33f
- 05:19 PM Datanory - SNEKKU Production Ticket(ST) #11311 (Support In Progress): Snekku- hi @Azhar13 setting promo, but description cannot view full sentence
- 05:19 PM Datanory - SNEKKU Production Ticket(ST) #11311 (Ticket Resolved): Snekku- hi @Azhar13 setting promo, but description cannot view full sentence
- !web.jpg!
- 04:11 PM Datanory - SNEKKU Production Ticket(ST) #11310 (Ticket Resolved): Snekku - hi @Azhar13 user MS7, click upload photo, but after upload, still shown 4 photo not yet do it. Done upload database for you checking ya
- !r33.jpg!
- 03:58 PM Datanory - SNEKKU Production Ticket(ST) #11309 (Escalated to Level 3): Snekku - Why some user can view the latest memo but some still in old data?
- keep Cache for memo
https://app.clickup.com/t/86enzpzmp - 03:50 PM Datanory - SNEKKU Production Ticket(ST) #11309 (Support In Progress): Snekku - Why some user can view the latest memo but some still in old data?
- 03:50 PM Datanory - SNEKKU Production Ticket(ST) #11309 (Ticket Resolved): Snekku - Why some user can view the latest memo but some still in old data?
- 03:08 PM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11290 (Ticket Resolved): Snekku - hi @Azhar13 done edit details to get location (check in got "red house"), but web still empty Latitude)
- support and stimulation
- 03:08 PM Datanory - SNEKKU Production Ticket(ST) #11290 (Pending Client Verification): Snekku - hi @Azhar13 done edit details to get location (check in got "red house"), but web still empty Latitude
26/03/2024
- 06:30 PM Datanory - SNEKKU 0.50 hour (Production Ticket(ST) #11307 (Ticket Resolved): Snekku - hi, please help to remove 20002_1, thanks)
- support and stimulation
- 06:30 PM Datanory - SNEKKU Production Ticket(ST) #11307 (Ticket Resolved): Snekku - hi, please help to remove 20002_1, thanks
- select * from customer where customer_code like '%20002_1%' and org_id= 'Snekku'
-- 7879279ADD2F4E749694B1A48F7FA2AD... - 06:27 PM Datanory - SNEKKU Production Ticket(ST) #11307 (Support In Progress): Snekku - hi, please help to remove 20002_1, thanks
- 06:27 PM Datanory - SNEKKU Production Ticket(ST) #11307 (Ticket Resolved): Snekku - hi, please help to remove 20002_1, thanks
- 06:25 PM Datanory - SNEKKU Production Ticket(ST) #11301 (Pending Client Verification): Snekku - hi @~Jann Yap, not get latest CN and invoice from mysoft, please assist, thanks
- 06:25 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11301 (Ticket Resolved): Snekku - hi @~Jann Yap, not get latest CN and invoice from mysoft, please assist, thanks)
- Escalted to technical team
- 06:19 PM Datanory - SNEKKU Production Ticket(ST) #11301 (Support In Progress): Snekku - hi @~Jann Yap, not get latest CN and invoice from mysoft, please assist, thanks
- 11:57 AM Datanory - SNEKKU Production Ticket(ST) #11301 (Ticket Resolved): Snekku - hi @~Jann Yap, not get latest CN and invoice from mysoft, please assist, thanks
- !WhatsApp%20Image%202024-03-26%20at%2010.59.21_fd28eb3b.jpg!
- 05:41 PM Datanory - SNEKKU Production Ticket(ST) #11300 (Support In Progress): snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
- Already requested user to upload the mobile database
- 11:55 AM Datanory - SNEKKU Production Ticket(ST) #11300 (Ticket Resolved): snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
- !WhatsApp%20Image%202024-03-26%20at%2009.09.44_1370c8f4.jpg!
- 02:47 PM Datanory - SNEKKU Production Ticket(ST) #11290 (Pending Client Feedback): Snekku - hi @Azhar13 done edit details to get location (check in got "red house"), but web still empty Latitude
- We have been ask client the the latitude is it belongs to customer web data or geo fencing report
- 02:46 PM Datanory - SNEKKU Production Ticket(ST) #11290 (Support In Progress): Snekku - hi @Azhar13 done edit details to get location (check in got "red house"), but web still empty Latitude
- 02:37 PM Datanory - SNEKKU 0.50 hour (Production Ticket(ST) #11302 (Ticket Resolved): Snekku - hi @~Jann Yap @Azhar13 ,this 2 order not in mysoft, please help to check it)
- support and stimulation
- 02:37 PM Datanory - SNEKKU Production Ticket(ST) #11302 (Ticket Resolved): Snekku - hi @~Jann Yap @Azhar13 ,this 2 order not in mysoft, please help to check it
- 02:34 PM Datanory - SNEKKU Production Ticket(ST) #11302 (Support In Progress): Snekku - hi @~Jann Yap @Azhar13 ,this 2 order not in mysoft, please help to check it
- 11:58 AM Datanory - SNEKKU Production Ticket(ST) #11302 (Ticket Resolved): Snekku - hi @~Jann Yap @Azhar13 ,this 2 order not in mysoft, please help to check it
- !WhatsApp%20Image%202024-03-26%20at%2011.34.28_ea742e57.jpg!
- 11:28 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11294 (Ticket Resolved): Snekku- Hi @Azhar13 set promo but SO not shown, please assist)
- support
- 11:28 AM Datanory - SNEKKU Production Ticket(ST) #11294 (Ticket Resolved): Snekku- Hi @Azhar13 set promo but SO not shown, please assist
- 10:01 AM Datanory - SNEKKU Production Ticket(ST) #11294 (Pending Client Verification): Snekku- Hi @Azhar13 set promo but SO not shown, please assist
- 10:01 AM Datanory - SNEKKU 0.50 hour (Production Ticket(ST) #11294 (Ticket Resolved): Snekku- Hi @Azhar13 set promo but SO not shown, please assist)
- support and stimulation
- 09:59 AM Datanory - SNEKKU Production Ticket(ST) #11294 (Support In Progress): Snekku- Hi @Azhar13 set promo but SO not shown, please assist
- 09:07 AM Datanory - SNEKKU Production Ticket(ST) #11294 (Ticket Resolved): Snekku- Hi @Azhar13 set promo but SO not shown, please assist
- !WhatsApp%20Image%202024-03-26%20at%2009.05.34_2277e6e7.jpg!
!WhatsApp%20Image%202024-03-26%20at%2009.04.52_84c9bea4...
25/03/2024
- 06:24 PM Datanory - SNEKKU Production Ticket(ST) #11290 (Ticket Resolved): Snekku - hi @Azhar13 done edit details to get location (check in got "red house"), but web still empty Latitude
- !WhatsApp%20Image%202024-03-25%20at%2015.20.51_a69eb4be.jpg!
1C001_16- customer code
- 06:02 PM Datanory - SNEKKU Production Ticket(ST) #11257: Snekku - Patch all the photo in the web that cacnnot be display
- Muhammad Arif wrote:
> few pictures is missing in the server. need some time to further deep dive
https://ap... - 05:48 PM Datanory - DAILYFRESH Production Ticket(ST) #11277 (Ticket Resolved): daily fresh - @~Datanory Support , kindly justification for the stock valuation above for SEL08 total stock is zero end Total amount is -43 for qty , and amount RM-136.75.
- select * from product_item_at where org_id= 'a000003' and item_code='1000-A025' order by at_date desc
-- 10c19d6e-d9... - 05:48 PM Datanory - DAILYFRESH 1.00 hour (Production Ticket(ST) #11277 (Ticket Resolved): daily fresh - @~Datanory Support , kindly justification for the stock valuation above for SEL08 total stock is zero end Total amount is -43 for qty , and amount RM-136.75.)
- support and stimulation
- 10:17 AM Datanory - GOLDCREST Production Ticket(ST) #11068 (Pending Client Verification): goldcrest- just wanna check why it doest not knock off automatically, can refer to the previous screenshot i sent, thanks
- 10:16 AM Datanory - GOLDCREST Production Ticket(ST) #11068 (Verification In Progress): goldcrest- just wanna check why it doest not knock off automatically, can refer to the previous screenshot i sent, thanks
22/03/2024
- 05:25 PM Datanory - SNEKKU Production Ticket(ST) #11276 (Support In Progress): Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
- additional discount and promotion is pending deploy to production
As I test in the test server the value changes so... - 11:50 AM Datanory - SNEKKU Production Ticket(ST) #11276 (Ticket Resolved): Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
- 03:10 PM Datanory - DAILYFRESH Production Ticket(ST) #11277 (Pending Client Feedback): daily fresh - @~Datanory Support , kindly justification for the stock valuation above for SEL08 total stock is zero end Total amount is -43 for qty , and amount RM-136.75.
- 03:03 PM Datanory - DAILYFRESH Production Ticket(ST) #11277 (Support In Progress): daily fresh - @~Datanory Support , kindly justification for the stock valuation above for SEL08 total stock is zero end Total amount is -43 for qty , and amount RM-136.75.
- Already requested user to upload database fir further checking since the latest database is not in the mobile
ME... - 11:52 AM Datanory - DAILYFRESH Production Ticket(ST) #11277 (Ticket Resolved): daily fresh - @~Datanory Support , kindly justification for the stock valuation above for SEL08 total stock is zero end Total amount is -43 for qty , and amount RM-136.75.
- !WhatsApp%20Image%202024-03-22%20at%2009.19.38_16a75b5e.jpg!
- 02:47 PM Datanory - GOLDCREST Production Ticket(ST) #11068 (Ready for Verification): goldcrest- just wanna check why it doest not knock off automatically, can refer to the previous screenshot i sent, thanks
- just deployed the solution this morning
Have to test and verify - 01:01 PM Datanory - SNEKKU Production Ticket(ST) #11033 (Support In Progress): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
- 12:56 PM Datanory - TSH Production Ticket(ST) #11224 (Ticket Resolved): @~Michael Ooi- Hi @Rashdan, Mobile App suddenly unable to preview previous date CN. Need your assistance on it.
- 12:56 PM Datanory - TSH 1.00 hour (Production Ticket(ST) #11224 (Ticket Resolved): @~Michael Ooi- Hi @Rashdan, Mobile App suddenly unable to preview previous date CN. Need your assistance on it.)
- support and stimulation
- 12:48 PM Datanory - SNEKKU Production Ticket(ST) #11266: Snekku- Hi @Azhar13 user ms8 uploaded picture and location, but system not update
- SELECT * FROM di_mobile_database WHERE member_id = 'd12ec27fd8ff471fb08c2feaed76e685' ORDER BY created_date DESC
SE...
21/03/2024
- 04:55 PM Datanory - SNEKKU Production Ticket(ST) #11266 (Ticket Resolved): Snekku- Hi @Azhar13 user ms8 uploaded picture and location, but system not update
- !WhatsApp%20Image%202024-03-21%20at%2016.31.27_a7eecb29.jpg!
!WhatsApp%20Image%202024-03-21%20at%2016.31.27_2e00c4d3... - 04:42 PM Datanory - SNEKKU Production Ticket(ST) #11265 (Support In Progress): Snekku Hi @Azhar13, user MS7 always pop out this after upload, please assist
- 04:38 PM Datanory - SNEKKU Production Ticket(ST) #11265 (Ticket Resolved): Snekku Hi @Azhar13, user MS7 always pop out this after upload, please assist
- !WhatsApp%20Image%202024-03-21%20at%2016.17.41_c0060d55.jpg!
- 12:49 PM Datanory - GOLDCREST Production Ticket(ST) #11256 (Escalated to Level 3): Goildcrest- date sales order for user EVO jump, from 20/03/24 to 19/01/24
- 12:49 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11256 (Ticket Resolved): Goildcrest- date sales order for user EVO jump, from 20/03/24 to 19/01/24)
- support and stimulation
- 09:51 AM Datanory - GOLDCREST Production Ticket(ST) #11256 (Support In Progress): Goildcrest- date sales order for user EVO jump, from 20/03/24 to 19/01/24
- 12:37 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #10895 (Ticket Resolved): Snekku- Hi, some of customers history empty)
- support and stimulation
- 12:37 PM Datanory - SNEKKU Production Ticket(ST) #10895 (Ticket Resolved): Snekku- Hi, some of customers history empty
- 12:32 PM Datanory - SNEKKU Production Ticket(ST) #11264 (Ticket Resolved): Snekku- hi @Azhar13 please assist as this PO not shown on approval module
- SOMC4000172-240321
- 09:48 AM Datanory - TSH Production Ticket(ST) #11247 (Ticket Resolved): TSH - error message pop-up when performing Upload.
- 09:48 AM Datanory - TSH 1.00 hour (Production Ticket(ST) #11247 (Ticket Resolved): TSH - error message pop-up when performing Upload.)
- support and stimulation
- 09:37 AM Datanory - GOLDCREST Production Ticket(ST) #11253 (Ticket Resolved): Goldcrest Hotline - hi, user MCJ unable restore database
- 09:37 AM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11253 (Ticket Resolved): Goldcrest Hotline - hi, user MCJ unable restore database)
- support and stimulation
- 08:53 AM Datanory - SNEKKU Production Ticket(ST) #11257 (Ticket Resolved): Snekku - Patch all the photo in the web that cacnnot be display
- 08:51 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #10924 (Ticket Resolved): Snekku- hi @Azhar13, got remark but SO in, remark disappear, please assist SOMS6000166)
- support and stimulation
- 08:51 AM Datanory - SNEKKU Production Ticket(ST) #10924 (Ticket Resolved): Snekku- hi @Azhar13, got remark but SO in, remark disappear, please assist SOMS6000166
- 08:49 AM Datanory - GOLDCREST Production Ticket(ST) #10897 (Ticket Resolved): Goldcrest- this collection rm202 didnt reflect to phone
- 08:49 AM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #10897 (Ticket Resolved): Goldcrest- this collection rm202 didnt reflect to phone)
- support and stimulation
20/03/2024
- 06:32 PM Datanory - GOLDCREST Production Ticket(ST) #11256 (Ticket Resolved): Goildcrest- date sales order for user EVO jump, from 20/03/24 to 19/01/24
- !WhatsApp%20Image%202024-03-20%20at%2016.47.40_050f4542.jpg!
- 04:40 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11253 (Ticket Resolved): Goldcrest Hotline - hi, user MCJ unable restore database)
- support and stimulation
- 04:40 PM Datanory - GOLDCREST Production Ticket(ST) #11253 (Pending Client Verification): Goldcrest Hotline - hi, user MCJ unable restore database
- select top 1 * from di_mobile_database where login_id= 'mcj' order by created_date desc
select top 1 * from txn_mob... - 04:36 PM Datanory - GOLDCREST Production Ticket(ST) #11253 (Support In Progress): Goldcrest Hotline - hi, user MCJ unable restore database
- 04:36 PM Datanory - GOLDCREST Production Ticket(ST) #11253 (Ticket Resolved): Goldcrest Hotline - hi, user MCJ unable restore database
- 03:47 PM Datanory - GOLDCREST Production Ticket(ST) #11084 (Ticket Resolved): goldcrest- hi this invoice cancelled by salesman but EOD still deduct this invoice stock, can help us check on it?
- 03:47 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11084 (Ticket Resolved): goldcrest- hi this invoice cancelled by salesman but EOD still deduct this invoice stock, can help us check on it?)
- support and stimulation
- 03:43 PM Datanory - GOLDCREST Production Ticket(ST) #11084 (Pending Client Verification): goldcrest- hi this invoice cancelled by salesman but EOD still deduct this invoice stock, can help us check on it?
- 03:41 PM Datanory Production 1.00 hour (Production Ticket(ST) #11045 (Ticket Resolved): Snekku- hi jann, not key in sales order, but in mysoft got)
- support and stimulation
- 03:41 PM Datanory Production Production Ticket(ST) #11045 (Ticket Resolved): Snekku- hi jann, not key in sales order, but in mysoft got
- 11:36 AM Datanory Production 1.00 hour (Production Ticket(ST) #11045 (Ticket Resolved): Snekku- hi jann, not key in sales order, but in mysoft got)
- support and stimulation
- 11:34 AM Datanory Production Production Ticket(ST) #11045 (Pending Client Verification): Snekku- hi jann, not key in sales order, but in mysoft got
- 02:52 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #10930 (Ticket Resolved): Snekku- hi @Azhar13 @Assyafiq MCC please assist urgently, as some of sales order got double items)
- suppose and stimulation
- 02:52 PM Datanory - SNEKKU Production Ticket(ST) #10930 (Ticket Resolved): Snekku- hi @Azhar13 @Assyafiq MCC please assist urgently, as some of sales order got double items
- 02:48 PM Datanory - SNEKKU Production Ticket(ST) #10930 (Pending Client Verification): Snekku- hi @Azhar13 @Assyafiq MCC please assist urgently, as some of sales order got double items
- 02:45 PM Datanory - GOLDCREST Production Ticket(ST) #11160: GoldCREST - hi may i ask why this receipt in A4 format not showing customer code or name ? if in 3'' format it showing
- this changes already in trial and it will have not release in the production yet
- 02:36 PM Datanory - GOLDCREST Production Ticket(ST) #11160: GoldCREST - hi may i ask why this receipt in A4 format not showing customer code or name ? if in 3'' format it showing
- https://app.clickup.com/t/86enu9rmv
- 02:35 PM Datanory - GOLDCREST Production Ticket(ST) #11251 (Escalated to Level 3): Daphne- can help us check? choose 4 example for reference, all collection time wrong, impossible collection time later than check in time, and all collection time are same 9.39am on 18/3, 9.27am on 19/03
- https://app.clickup.com/t/86enweq9g
Will follow up tomorrow again with Shu ern - 02:31 PM Datanory - GOLDCREST Production Ticket(ST) #11251 (Support In Progress): Daphne- can help us check? choose 4 example for reference, all collection time wrong, impossible collection time later than check in time, and all collection time are same 9.39am on 18/3, 9.27am on 19/03
- https://app.clickup.com/t/86enweq9g
- 01:41 PM Datanory - GOLDCREST Production Ticket(ST) #11251 (Ticket Resolved): Daphne- can help us check? choose 4 example for reference, all collection time wrong, impossible collection time later than check in time, and all collection time are same 9.39am on 18/3, 9.27am on 19/03
- 11:46 AM Datanory - SNEKKU Production Ticket(ST) #10924 (Pending Client Verification): Snekku- hi @Azhar13, got remark but SO in, remark disappear, please assist SOMS6000166
- 11:45 AM Datanory - SNEKKU Production Ticket(ST) #10950 (Ticket Resolved): Snekku-Hi, please assist as keep lag here ya
- 11:45 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #10950 (Ticket Resolved): Snekku-Hi, please assist as keep lag here ya)
- support and stimulation
- 09:59 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #10950 (Ticket Resolved): Snekku-Hi, please assist as keep lag here ya)
- stimulation and support
- 09:59 AM Datanory - SNEKKU Production Ticket(ST) #10950 (Pending Client Verification): Snekku-Hi, please assist as keep lag here ya
- 11:18 AM Datanory - GOLDCREST Production Ticket(ST) #11068: goldcrest- just wanna check why it doest not knock off automatically, can refer to the previous screenshot i sent, thanks
- Already check with shan you this ticket is still currently testing the solution expected to release on friday on this...
- 11:02 AM Datanory - GOLDCREST Production Ticket(ST) #10954 (Ticket Resolved): Gold Crest- this customer we ady approved in datanory, but autocount still unable see the SO and collection
- 11:02 AM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #10954 (Ticket Resolved): Gold Crest- this customer we ady approved in datanory, but autocount still unable see the SO and collection)
- support and stimulation
- 10:33 AM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #10913 (Ticket Resolved): GoldCrest-this debtor until now didnt shown in datanory, may i ask whats the reason?)
- support and stimulation
- 10:33 AM Datanory - GOLDCREST Production Ticket(ST) #10913 (Ticket Resolved): GoldCrest-this debtor until now didnt shown in datanory, may i ask whats the reason?
- 10:28 AM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #10959 (Ticket Resolved): Goldcrest- Hi, this 3 sales and collection didn't reflect to datanory and autocount)
- support
- 10:28 AM Datanory - GOLDCREST Production Ticket(ST) #10959 (Ticket Resolved): Goldcrest- Hi, this 3 sales and collection didn't reflect to datanory and autocount
- 09:51 AM Datanory - GOLDCREST Production Ticket(ST) #11157 (Ticket Resolved): Goldcrest- hi may i ask for this customer, invoice got reflect to autocount, but collection didnt even in datanory, can help me check why this happen？
- 09:51 AM Datanory - GOLDCREST 0.20 hour (Production Ticket(ST) #11157 (Ticket Resolved): Goldcrest- hi may i ask for this customer, invoice got reflect to autocount, but collection didnt even in datanory, can help me check why this happen？)
- support
- 09:39 AM Datanory - TSH Production Ticket(ST) #11224 (Pending Client Verification): @~Michael Ooi- Hi @Rashdan, Mobile App suddenly unable to preview previous date CN. Need your assistance on it.
- 09:39 AM Datanory - TSH 1.00 hour (Production Ticket(ST) #11224 (Ticket Resolved): @~Michael Ooi- Hi @Rashdan, Mobile App suddenly unable to preview previous date CN. Need your assistance on it.)
- support and stimulation
17/03/2024
- 06:12 PM Datanory - GOLDCREST Production Ticket(ST) #11157 (Pending Client Verification): Goldcrest- hi may i ask for this customer, invoice got reflect to autocount, but collection didnt even in datanory, can help me check why this happen？
-- after patched the data
select * from DMS_EcoSystem.dbo.txn_mobile_collection_invoice where inv_id='d6be9ff8-d...- 06:12 PM Datanory - GOLDCREST 4.00 hours (Production Ticket(ST) #11157 (Ticket Resolved): Goldcrest- hi may i ask for this customer, invoice got reflect to autocount, but collection didnt even in datanory, can help me check why this happen？)
- support and stimulation
16/03/2024
- 03:08 PM Datanory - GOLDCREST Production Ticket(ST) #11157 (Support In Progress): Goldcrest- hi may i ask for this customer, invoice got reflect to autocount, but collection didnt even in datanory, can help me check why this happen？
- 02:55 PM Datanory - SNEKKU Production Ticket(ST) #11182 (Ticket Resolved): Snekku - Hi, pls help me to check as user said SO 101 not issued by her...how to confirm this yea ?
- 02:55 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11182 (Ticket Resolved): Snekku - Hi, pls help me to check as user said SO 101 not issued by her...how to confirm this yea ?)
- support and stimulation
- 02:43 PM Datanory - GOLDCREST Production Ticket(ST) #11213 (Ticket Resolved): GOLDCREST- inv should be under Shah Idi, why change to amother customer in autocount ya?
- select * from txn_mobile_header where txn_id = '89b13fa9-73d5-4154-bc92-1314b0820f3f'
--select * from member wher... - 02:43 PM Datanory - GOLDCREST 2.00 hours (Production Ticket(ST) #11213 (Ticket Resolved): GOLDCREST- inv should be under Shah Idi, why change to amother customer in autocount ya?)
- support and stimulation
- 02:32 PM Datanory - GOLDCREST Production Ticket(ST) #11213 (Support In Progress): GOLDCREST- inv should be under Shah Idi, why change to amother customer in autocount ya?
- 12:03 PM Datanory - TSH 1.00 hour (Production Ticket(ST) #11224 (Ticket Resolved): @~Michael Ooi- Hi @Rashdan, Mobile App suddenly unable to preview previous date CN. Need your assistance on it.)
- support and stimulation
- 12:03 PM Datanory - TSH Production Ticket(ST) #11224 (Escalated to Level 3): @~Michael Ooi- Hi @Rashdan, Mobile App suddenly unable to preview previous date CN. Need your assistance on it.
- https://app.clickup.com/t/86envxfjt
- 11:47 AM Datanory - TSH Production Ticket(ST) #11224 (Support In Progress): @~Michael Ooi- Hi @Rashdan, Mobile App suddenly unable to preview previous date CN. Need your assistance on it.
- 11:47 AM Datanory - TSH Production Ticket(ST) #11224 (Ticket Resolved): @~Michael Ooi- Hi @Rashdan, Mobile App suddenly unable to preview previous date CN. Need your assistance on it.
15/03/2024
- 12:40 PM Datanory - SNEKKU Production Ticket(ST) #10924: Snekku- hi @Azhar13, got remark but SO in, remark disappear, please assist SOMS6000166
- https://app.clickup.com/9018039480/
13/03/2024
- 05:56 PM Datanory - GOLDCREST Production Ticket(ST) #11201 (Ticket Resolved): Gold Crest- hi this customer got cn and we ady knock off the bill, but outstanding still exist
- !WhatsApp%20Image%202024-03-13%20at%2014.55.59_f567391d.jpg!
!WhatsApp%20Image%202024-03-13%20at%2014.56.00_b9ccaa5b... - 05:53 PM Datanory - SNEKKU Production Ticket(ST) #11033: Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
- Rashdan - this ticket have to follow up with shu ern tomorrow
Have to do testing in trail environment
1) firs... - 05:45 PM Datanory Production Production Ticket(ST) #11200: Goldcrest- this collection didn't reflect to datanory and autocount
- Already checked with shan you on this where Di_ table to the actual table
- 05:34 PM Datanory Production Production Ticket(ST) #11200 (Support In Progress): Goldcrest- this collection didn't reflect to datanory and autocount
- 03:55 PM Datanory Production Production Ticket(ST) #11200 (Ticket Resolved): Goldcrest- this collection didn't reflect to datanory and autocount
- !WhatsApp%20Image%202024-03-13%20at%2012.00.05_b7126f3b.jpg!
- 03:52 PM Datanory Production 2.00 hours (Production Ticket(ST) #11186 (Ticket Resolved): Goldcrest- hi may i ask what is the reason the outlet longtitute or salesman longtitute didnt show even salesman say he ady set on the location?)
- stimulation and support
- 03:52 PM Datanory Production Production Ticket(ST) #11186 (Ticket Resolved): Goldcrest- hi may i ask what is the reason the outlet longtitute or salesman longtitute didnt show even salesman say he ady set on the location?
- 03:47 PM Datanory Production Production Ticket(ST) #11186 (Support In Progress): Goldcrest- hi may i ask what is the reason the outlet longtitute or salesman longtitute didnt show even salesman say he ady set on the location?
- 01:37 PM Datanory Production Production Ticket(ST) #11188 (Ticket Resolved): Snekku- hi @Azhar13 @Assyafiq MCC why these 2 order pending approval, but not shown in approval module, please assist, thanks
- Already follow up with customer there is no response no response
Will inform if got similar case again
-- Mis... - 01:37 PM Datanory Production 2.00 hours (Production Ticket(ST) #11188 (Ticket Resolved): Snekku- hi @Azhar13 @Assyafiq MCC why these 2 order pending approval, but not shown in approval module, please assist, thanks)
- stimulation and support
- 09:51 AM Datanory Production Production Ticket(ST) #10989 (Ticket Resolved): Gold Crest- Geo Fencing Report got error
- 09:51 AM Datanory Production 1.00 hour (Production Ticket(ST) #10989 (Ticket Resolved): Gold Crest- Geo Fencing Report got error)
- follow up and support
12/03/2024
- 06:02 PM Datanory Production Production Ticket(ST) #11004 (Ticket Resolved): GoldCrest- and for customer 302k/141 should be no outstanding ady, but mobile keep showing outstanding inv (the yellow collection didn't update to mobile)
- 06:02 PM Datanory Production 1.00 hour (Production Ticket(ST) #11004 (Ticket Resolved): GoldCrest- and for customer 302k/141 should be no outstanding ady, but mobile keep showing outstanding inv (the yellow collection didn't update to mobile))
- Follow up and stimulation
- 02:37 PM Datanory Production Production Ticket(ST) #11004: GoldCrest- and for customer 302k/141 should be no outstanding ady, but mobile keep showing outstanding inv (the yellow collection didn't update to mobile)
- Invoice module in Autocount does not update LastModified date when knock off outstanding amount. Integration query ch...
- 05:51 PM Datanory Production 1.00 hour (Production Ticket(ST) #11047 (Ticket Resolved): Goldcrest- 22/2 WWX all collection didn't reflect to autocount)
- Follow up with client
- 05:51 PM Datanory Production Production Ticket(ST) #11047 (Pending Client Verification): Goldcrest- 22/2 WWX all collection didn't reflect to autocount
- !WhatsApp%20Image%202024-03-12%20at%2017.49.06_0a6c7d67.jpg!
- 05:38 PM Datanory Production 1.00 hour (Production Ticket(ST) #10904 (Ticket Resolved): GoldCrest- this also, why the total amount will change when we generate into sales order?)
- Follow up
- 05:38 PM Datanory Production Production Ticket(ST) #10904 (Ticket Resolved): GoldCrest- this also, why the total amount will change when we generate into sales order?
- 05:35 PM Datanory Production Production Ticket(ST) #10904 (Pending Client Verification): GoldCrest- this also, why the total amount will change when we generate into sales order?
- 05:17 PM Datanory Production 1.00 hour (Production Ticket(ST) #10905 (Ticket Resolved): GoldCrest- And this debtor code didn't shown at datanory)
- Follow up
- 05:17 PM Datanory Production Production Ticket(ST) #10905 (Ticket Resolved): GoldCrest- And this debtor code didn't shown at datanory
- 05:09 PM Datanory Production Production Ticket(ST) #10970 (Ticket Resolved): goldcrest- morning, can help adj the setting as yesterday this sales order we was blank when we print out
- 05:09 PM Datanory Production 2.00 hours (Production Ticket(ST) #10970 (Ticket Resolved): goldcrest- morning, can help adj the setting as yesterday this sales order we was blank when we print out)
- support and followup
- 05:04 PM Datanory Production 3.00 hours (Production Ticket(ST) #11188 (Ticket Resolved): Snekku- hi @Azhar13 @Assyafiq MCC why these 2 order pending approval, but not shown in approval module, please assist, thanks)
- stimulation
- 05:04 PM Datanory Production Production Ticket(ST) #11188 (Pending Client Verification): Snekku- hi @Azhar13 @Assyafiq MCC why these 2 order pending approval, but not shown in approval module, please assist, thanks
- 04:59 PM Datanory Production Production Ticket(ST) #11188 (Support In Progress): Snekku- hi @Azhar13 @Assyafiq MCC why these 2 order pending approval, but not shown in approval module, please assist, thanks
- 09:13 AM Datanory Production Production Ticket(ST) #11188 (Ticket Resolved): Snekku- hi @Azhar13 @Assyafiq MCC why these 2 order pending approval, but not shown in approval module, please assist, thanks
- 04:40 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11182 (Ticket Resolved): Snekku - Hi, pls help me to check as user said SO 101 not issued by her...how to confirm this yea ?)
- support and stimulation
- 04:40 PM Datanory - SNEKKU Production Ticket(ST) #11182 (Pending Client Feedback): Snekku - Hi, pls help me to check as user said SO 101 not issued by her...how to confirm this yea ?
select * from txn_sales_order_header where order_no like '%SOMN4000099%' --ebe13d59-743c-47e3-a7d4-e305ded892d...- 04:38 PM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11182 (Ticket Resolved): Snekku - Hi, pls help me to check as user said SO 101 not issued by her...how to confirm this yea ?)
- support and assitst by arif
- 04:38 PM Datanory - SNEKKU Production Ticket(ST) #11182 (Support In Progress): Snekku - Hi, pls help me to check as user said SO 101 not issued by her...how to confirm this yea ?
- 03:58 PM Datanory Production 1.00 hour (Production Ticket(ST) #10973 (Ticket Resolved): GoldCrest- Hi, collection didn't reflect to datanory (Salesman Activity Report) and autocount)
- support
- 03:58 PM Datanory Production Production Ticket(ST) #10973 (Ticket Resolved): GoldCrest- Hi, collection didn't reflect to datanory (Salesman Activity Report) and autocount
- 03:50 PM Datanory Production Production Ticket(ST) #11045: Snekku- hi jann, not key in sales order, but in mysoft got
- root cause-- delivary date in datanory db is null, when db datanory-->. my soft it is autochange to minimum 01/011900
- 03:32 PM Datanory Production 1.00 hour (Production Ticket(ST) #10892 (Ticket Resolved): Snekku- Hi @Assyafiq MCC ,please assist, as done upload, but system no exist)
- follow up
- 03:32 PM Datanory Production Production Ticket(ST) #10892 (Ticket Resolved): Snekku- Hi @Assyafiq MCC ,please assist, as done upload, but system no exist
- 03:19 PM Datanory Production Production Ticket(ST) #10900 (Ticket Resolved): GoldCrest-this invoice same issue, they should no outstanding balance ady
- 03:19 PM Datanory Production 1.00 hour (Production Ticket(ST) #10900 (Ticket Resolved): GoldCrest-this invoice same issue, they should no outstanding balance ady)
- support
- 03:16 PM Datanory Production 1.00 hour (Production Ticket(ST) #11040 (Ticket Resolved): Snekku - hi @Azhar13 , please assist remove customer 10006_1, not exist in mysoft, thanks)
- support
- 03:16 PM Datanory Production Production Ticket(ST) #11040 (Ticket Resolved): Snekku - hi @Azhar13 , please assist remove customer 10006_1, not exist in mysoft, thanks
- 02:27 PM Datanory - SNEKKU Production Ticket(ST) #10950 (Verification In Progress): Snekku-Hi, please assist as keep lag here ya
- 02:27 PM Datanory - SNEKKU Production Ticket(ST) #10950 (Ready for Verification): Snekku-Hi, please assist as keep lag here ya
- https://app.clickup.com/t/86enm6a57
- 02:03 PM Datanory Production Production Ticket(ST) #10921 (Ticket Resolved): Snekku- History derail blank - MO
- 02:03 PM Datanory Production 1.00 hour (Production Ticket(ST) #10921 (Ticket Resolved): Snekku- History derail blank - MO)
- Verification
- 02:02 PM Datanory Production Production Ticket(ST) #10921 (Pending Client Verification): Snekku- History derail blank - MO
- 01:09 PM Datanory Production 2.00 hours (Production Ticket(ST) #11183 (Ticket Resolved): Gold crest- and can help me check why this collection didnt reflect to autocount？)
- Stimulation
- 01:09 PM Datanory Production Production Ticket(ST) #11183 (Ticket Resolved): Gold crest- and can help me check why this collection didnt reflect to autocount？
- 10:13 AM Datanory Production Production Ticket(ST) #11183 (Pending Client Feedback): Gold crest- and can help me check why this collection didnt reflect to autocount？
- As I and Arif was stimulate the Issue We found that invoice has been INJNM000371-240216 has been canceled,
Tak... - 09:11 AM Datanory Production Production Ticket(ST) #11183 (Support In Progress): Gold crest- and can help me check why this collection didnt reflect to autocount？
- 10:08 AM Datanory Production 0.10 hour (Production Ticket(ST) #11187 (Ticket Resolved): Daily Fresh- for this customer, we need to do a permanent close because the shop owner is closing down the shop... however, when we used the on hold function of Y, it doesnt seems to turn off the sales order taking function)
- support
- 10:08 AM Datanory Production Production Ticket(ST) #11187 (Ticket Resolved): Daily Fresh- for this customer, we need to do a permanent close because the shop owner is closing down the shop... however, when we used the on hold function of Y, it doesnt seems to turn off the sales order taking function
- 10:04 AM Datanory Production Production Ticket(ST) #11187 (Support In Progress): Daily Fresh- for this customer, we need to do a permanent close because the shop owner is closing down the shop... however, when we used the on hold function of Y, it doesnt seems to turn off the sales order taking function
- 09:11 AM Datanory Production Production Ticket(ST) #11187 (Ticket Resolved): Daily Fresh- for this customer, we need to do a permanent close because the shop owner is closing down the shop... however, when we used the on hold function of Y, it doesnt seems to turn off the sales order taking function
- !WhatsApp%20Image%202024-03-11%20at%2017.44.05_93f66767.jpg!
!WhatsApp%20Image%202024-03-11%20at%2017.44.42_cd094695... - 09:07 AM Datanory Production Production Ticket(ST) #11186 (Ticket Resolved): Goldcrest- hi may i ask what is the reason the outlet longtitute or salesman longtitute didnt show even salesman say he ady set on the location?
- !WhatsApp%20Image%202024-03-11%20at%2016.48.47_7d1b7795.jpg!
11/03/2024
- 08:16 PM Datanory - DAILYFRESH Production Ticket(ST) #11125: Daily fresh - Shows invalid supervisor
- This ticket Already follow up with shu ern
Status:pending deployment - 07:59 PM Datanory Production Production Ticket(ST) #11043 (Ticket Resolved): Snekku- Wrong invoice amount.. ; Still no sales history for branches acc, urgent!
- 07:59 PM Datanory Production 2.00 hours (Production Ticket(ST) #11043 (Ticket Resolved): Snekku- Wrong invoice amount.. ; Still no sales history for branches acc, urgent!)
- support and stimulation
- 04:19 PM Datanory Production Production Ticket(ST) #11043 (Pending Client Feedback): Snekku- Wrong invoice amount.. ; Still no sales history for branches acc, urgent!
- 06:53 PM Datanory Production Production Ticket(ST) #11008 (Ticket Resolved): Snekku- please check also MC6, MS5
- 06:53 PM Datanory Production 3.00 hours (Production Ticket(ST) #11008 (Ticket Resolved): Snekku- please check also MC6, MS5)
- support and stimulation
- 05:41 PM Datanory Production Production Ticket(ST) #11184 (Ticket Resolved): Daily Fresh - we just set up TRG branch during the weekend... when i'm not around, supervisor said they are unable to approve the van good request
- Insert Into txn_van_goods_request_approval_history([id], [van_goods_request_id], [member_id], [status], [status_date]...
- 05:26 PM Datanory Production Production Ticket(ST) #11184 (Support In Progress): Daily Fresh - we just set up TRG branch during the weekend... when i'm not around, supervisor said they are unable to approve the van good request
- 05:26 PM Datanory Production Production Ticket(ST) #11184 (Ticket Resolved): Daily Fresh - we just set up TRG branch during the weekend... when i'm not around, supervisor said they are unable to approve the van good request
- -- user is TRG03, supervisor is TRG01
- 05:24 PM Datanory Production Production Ticket(ST) #11183 (Ticket Resolved): Gold crest- and can help me check why this collection didnt reflect to autocount？
- CCJNM000455-240309 -- Collection
- 05:22 PM Datanory - SNEKKU Production Ticket(ST) #11182 (Ticket Resolved): Snekku - Hi, pls help me to check as user said SO 101 not issued by her...how to confirm this yea ?
- !WhatsApp%20Image%202024-03-11%20at%2010.28.04_d4581c3c.jpg!
- 05:19 PM Datanory Production Production Ticket(ST) #11181 (Ticket Resolved): Server maintenance-shrink datanory db master file mdf(P1 urgent)
- 05:18 PM Datanory Production Production Ticket(ST) #11180 (Ticket Resolved): Server Maintenance- sync_integration_transaction_log ,error_log_at and integration_error_log -- schedule maintenance
- 05:17 PM Datanory Production Production Ticket(ST) #11179 (Ticket Resolved): Server Maintenance- maintenance schedule proposal
- 05:15 PM Datanory Production Production Ticket(ST) #11178 (Ticket Resolved): Server Maintenance- backup table move to different DB - establish SOP(internal P1 urgent)
- 05:14 PM Datanory Production Production Ticket(ST) #11177 (Ticket Resolved): Server maintenance-rebuild invoice detail & header(P1 urgent)
- 04:15 PM Datanory - GOLDCREST Production Ticket(ST) #10897 (Pending Client Verification): Goldcrest- this collection rm202 didnt reflect to phone
- 04:05 PM Datanory Production 1.00 hour (Production Ticket(ST) #11046 (Ticket Resolved): Gold Crest - may i ask why salesman got fill in which inv the collection pay but autocount didnt knock off?)
- support and stimulation
- 04:05 PM Datanory Production Production Ticket(ST) #11046 (Ticket Resolved): Gold Crest - may i ask why salesman got fill in which inv the collection pay but autocount didnt knock off?
- 03:33 PM Datanory Production 1.00 hour (Production Ticket(ST) #11121 (Ticket Resolved): Daily Fresh - @Azhar13 after redownload, SKU still didn't appear..how come?)
- stimulation
- 03:33 PM Datanory Production Production Ticket(ST) #11121 (Ticket Resolved): Daily Fresh - @Azhar13 after redownload, SKU still didn't appear..how come?
- 03:30 PM Datanory Production Production Ticket(ST) #10856 (Ticket Resolved): SNEKKU - check out time add in geo fencing report, thanks
- 03:30 PM Datanory Production 1.00 hour (Production Ticket(ST) #10856 (Ticket Resolved): SNEKKU - check out time add in geo fencing report, thanks)
- support and stimulation
- 03:28 PM Datanory Production Production Ticket(ST) #10856 (Verification In Progress): SNEKKU - check out time add in geo fencing report, thanks
- 03:27 PM Datanory Production 1.00 hour (Production Ticket(ST) #10856 (Ticket Resolved): SNEKKU - check out time add in geo fencing report, thanks)
- support and stimulation
- 03:27 PM Datanory Production Production Ticket(ST) #10856 (Ready for Verification): SNEKKU - check out time add in geo fencing report, thanks
- 03:10 PM Datanory Production 2.00 hours (Production Ticket(ST) #11079 (Ticket Resolved): Snekku- user found that the invoice amount is 0 for customer -2D001 and ninso customer ;Wrong invoice amount)
- support and stimulation
- 03:10 PM Datanory Production Production Ticket(ST) #11079 (Ticket Resolved): Snekku- user found that the invoice amount is 0 for customer -2D001 and ninso customer ;Wrong invoice amount
- 02:57 PM Datanory Production 0.50 hour (Production Ticket(ST) #10967 (Ticket Resolved): DailyFresh- this 3 outlet we already transfer to JHB06, but why still appear in JHB04 plan call)
- support and stimulation
- 02:57 PM Datanory Production Production Ticket(ST) #10967 (Ticket Resolved): DailyFresh- this 3 outlet we already transfer to JHB06, but why still appear in JHB04 plan call
- 02:54 PM Datanory Production 3.00 hours (Production Ticket(ST) #10874 (Ticket Resolved): Daily Fresh-Sel17 mobile , above transactions is not capture in the database.vwe had uploaded the database too for your checking. Kindly be reminded , any update version need to be informed in the main communication channel. I just had a surprise we nee)
- support and stimulation
- 02:54 PM Datanory Production Production Ticket(ST) #10874 (Ticket Resolved): Daily Fresh-Sel17 mobile , above transactions is not capture in the database.vwe had uploaded the database too for your checking. Kindly be reminded , any update version need to be informed in the main communication channel. I just had a surprise we nee
- 02:28 PM Datanory Production 1.00 hour (Production Ticket(ST) #10898 (Ticket Resolved): Goldcrest-Loading for a long time)
- support and stimulation
- 02:28 PM Datanory Production Production Ticket(ST) #10898 (Ticket Resolved): Goldcrest-Loading for a long time
- 02:27 PM Datanory Production Production Ticket(ST) #11029 (Ticket Resolved): Snekku- Hi @Azhar13, promo set 3% discount Here is shown total amount discount instead of percent?
- 02:27 PM Datanory Production 1.00 hour (Production Ticket(ST) #11029 (Ticket Resolved): Snekku- Hi @Azhar13, promo set 3% discount Here is shown total amount discount instead of percent?)
- support and stimulation
- 02:25 PM Datanory Production 2.00 hours (Production Ticket(ST) #11029 (Ticket Resolved): Snekku- Hi @Azhar13, promo set 3% discount Here is shown total amount discount instead of percent?)
- support and stimulation
- 02:23 PM Datanory Production 2.00 hours (Production Ticket(ST) #10857 (Ticket Resolved): Goldcrest-and why the sku price will change when go to datanory? SO pricing 50.75, become 48.72)
- support and stimulation
- 02:23 PM Datanory Production Production Ticket(ST) #10857 (Ticket Resolved): Goldcrest-and why the sku price will change when go to datanory? SO pricing 50.75, become 48.72
- 02:20 PM Datanory Production 1.00 hour (Production Ticket(ST) #10899 (Ticket Resolved): goldcrest- for trial version, not allowed me change price code)
- support and stimulation
- 02:20 PM Datanory Production Production Ticket(ST) #10899 (Ticket Resolved): goldcrest- for trial version, not allowed me change price code
- 02:18 PM Datanory Production 1.00 hour (Production Ticket(ST) #10864 (Ticket Resolved): Hi @Assyafiq MCC ,tried but unable save due to legacy customer code, region, state compulsory fill in.)
- support
- 02:18 PM Datanory Production Production Ticket(ST) #10864 (Ticket Resolved): Hi @Assyafiq MCC ,tried but unable save due to legacy customer code, region, state compulsory fill in.
- 02:15 PM Datanory Production Production Ticket(ST) #10861 (Ticket Resolved): Snekku- Hi @Assyafiq MCC, some outlets repeat in planned route, please assist, thanks
- 02:15 PM Datanory Production 1.00 hour (Production Ticket(ST) #10861 (Ticket Resolved): Snekku- Hi @Assyafiq MCC, some outlets repeat in planned route, please assist, thanks )
- support and stimulation
- 02:10 PM Datanory Production 1.00 hour (Production Ticket(ST) #11074 (Ticket Resolved): DailyFresh- sales value report total net sales is still having minor variances vs. sales qty by item... how come ya?)
- support
- 02:10 PM Datanory Production Production Ticket(ST) #11074 (Ticket Resolved): DailyFresh- sales value report total net sales is still having minor variances vs. sales qty by item... how come ya?
- 02:00 PM Datanory Production Production Ticket(ST) #11074 (Pending Client Verification): DailyFresh- sales value report total net sales is still having minor variances vs. sales qty by item... how come ya?
- 02:05 PM Datanory Production Production Ticket(ST) #10892 (Pending Client Verification): Snekku- Hi @Assyafiq MCC ,please assist, as done upload, but system no exist
- 02:03 PM Datanory Production Production Ticket(ST) #11082 (Ticket Resolved): Daily Fresh- customer database empty again, pls resolve this issue. tq
- 02:03 PM Datanory Production 1.00 hour (Production Ticket(ST) #11082 (Ticket Resolved): Daily Fresh- customer database empty again, pls resolve this issue. tq)
- support
- 01:59 PM Datanory Production 1.00 hour (Production Ticket(ST) #10850 (Ticket Resolved): SNEKKU - please remove this ya as mysoft just 1 only)
- support
- 01:59 PM Datanory Production Production Ticket(ST) #10850 (Ticket Resolved): SNEKKU - please remove this ya as mysoft just 1 only
- 09:49 AM Datanory Production Production Ticket(ST) #11169 (Ticket Resolved): Daily Fresh- @~Jann Yap @Assyafiq MCC . some salesman unable To do van good receive.. mlk04 already upload db
- 09:49 AM Datanory Production 0.01 hour (Production Ticket(ST) #11169 (Ticket Resolved): Daily Fresh- @~Jann Yap @Assyafiq MCC . some salesman unable To do van good receive.. mlk04 already upload db)
- stimulation
- 09:46 AM Datanory Production Production Ticket(ST) #11169 (Support In Progress): Daily Fresh- @~Jann Yap @Assyafiq MCC . some salesman unable To do van good receive.. mlk04 already upload db
- 09:46 AM Datanory Production Production Ticket(ST) #11169 (Ticket Resolved): Daily Fresh- @~Jann Yap @Assyafiq MCC . some salesman unable To do van good receive.. mlk04 already upload db
09/03/2024
- 05:41 PM Datanory - GOLDCREST Production Ticket(ST) #11160 (Escalated to Level 3): GoldCREST - hi may i ask why this receipt in A4 format not showing customer code or name ? if in 3'' format it showing
- 05:41 PM Datanory - GOLDCREST 0.50 hour (Production Ticket(ST) #11160 (Ticket Resolved): GoldCREST - hi may i ask why this receipt in A4 format not showing customer code or name ? if in 3'' format it showing)
- Support
- 05:37 PM Datanory - GOLDCREST Production Ticket(ST) #11160 (Support In Progress): GoldCREST - hi may i ask why this receipt in A4 format not showing customer code or name ? if in 3'' format it showing
- 04:15 PM Datanory - GOLDCREST Production Ticket(ST) #11160 (Ticket Resolved): GoldCREST - hi may i ask why this receipt in A4 format not showing customer code or name ? if in 3'' format it showing
- 03:45 PM Datanory - GOLDCREST 2.00 hours (Production Ticket(ST) #11157 (Ticket Resolved): Goldcrest- hi may i ask for this customer, invoice got reflect to autocount, but collection didnt even in datanory, can help me check why this happen？)
- stimulate
- 03:45 PM Datanory - GOLDCREST Production Ticket(ST) #11157 (Pending Client Feedback): Goldcrest- hi may i ask for this customer, invoice got reflect to autocount, but collection didnt even in datanory, can help me check why this happen？
- hi sorry to disturb weekend, the invoice total amt is RM116, but customer do paid part payment RM60 before that, so t...
- 03:40 PM Datanory - GOLDCREST Production Ticket(ST) #11157 (Support In Progress): Goldcrest- hi may i ask for this customer, invoice got reflect to autocount, but collection didnt even in datanory, can help me check why this happen？
08/03/2024
- 10:55 AM Datanory - GOLDCREST Production Ticket(ST) #11157 (Ticket Resolved): Goldcrest- hi may i ask for this customer, invoice got reflect to autocount, but collection didnt even in datanory, can help me check why this happen？
- !WhatsApp%20Image%202024-03-08%20at%2010.52.00_eb1845a1.jpg!
05/03/2024
- 06:39 PM Datanory - DAILYFRESH Production Ticket(ST) #11125 (Escalated to Level 3): Daily fresh - Shows invalid supervisor
- 06:39 PM Datanory - DAILYFRESH 2.00 hours (Production Ticket(ST) #11125 (Ticket Resolved): Daily fresh - Shows invalid supervisor)
- Support assisted by miss jann
- 06:34 PM Datanory - DAILYFRESH Production Ticket(ST) #11125 (Support In Progress): Daily fresh - Shows invalid supervisor
- 06:31 PM Datanory - DAILYFRESH Production Ticket(ST) #11125 (Ticket Resolved): Daily fresh - Shows invalid supervisor
- !WhatsApp%20Image%202024-03-05%20at%2009.06.46_4060a9b1.jpg!
- 12:42 PM Datanory Production Production Ticket(ST) #11121 (Pending Client Verification): Daily Fresh - @Azhar13 after redownload, SKU still didn't appear..how come?
- 12:41 PM Datanory Production 1.00 hour (Production Ticket(ST) #11121 (Ticket Resolved): Daily Fresh - @Azhar13 after redownload, SKU still didn't appear..how come?)
- support
- 12:38 PM Datanory Production Production Ticket(ST) #11121 (Support In Progress): Daily Fresh - @Azhar13 after redownload, SKU still didn't appear..how come?
- 12:36 PM Datanory Production Production Ticket(ST) #11121 (Ticket Resolved): Daily Fresh - @Azhar13 after redownload, SKU still didn't appear..how come?
- !WhatsApp%20Image%202024-03-05%20at%2011.42.43_c35267d3.jpg!
!WhatsApp%20Image%202024-03-05%20at%2011.42.43_cda20bae...
04/03/2024
- 06:21 PM Datanory Production 0.50 hour (Production Ticket(ST) #11116 (Ticket Resolved): Daily fresh - @Azhar13 need your help to check on LKW04 DB.. they claimed that they have received the stocks BUT it didnt appear in the van inventory... they've uploaded the DB into the system. would you pls check what happened?)
- support
- 06:21 PM Datanory Production Production Ticket(ST) #11116 (Ticket Resolved): Daily fresh - @Azhar13 need your help to check on LKW04 DB.. they claimed that they have received the stocks BUT it didnt appear in the van inventory... they've uploaded the DB into the system. would you pls check what happened?
- !WhatsApp%20Image%202024-03-04%20at%2017.13.42_41774405.jpg!
- 06:02 PM Datanory Production Production Ticket(ST) #11116 (Support In Progress): Daily fresh - @Azhar13 need your help to check on LKW04 DB.. they claimed that they have received the stocks BUT it didnt appear in the van inventory... they've uploaded the DB into the system. would you pls check what happened?
- 06:01 PM Datanory Production Production Ticket(ST) #11116 (Ticket Resolved): Daily fresh - @Azhar13 need your help to check on LKW04 DB.. they claimed that they have received the stocks BUT it didnt appear in the van inventory... they've uploaded the DB into the system. would you pls check what happened?
- 02:35 PM Datanory Production Production Ticket(ST) #11114 (Ticket Resolved): Snekku - hi @Azhar13 , please assist reject SOME1000117, SOME1000119, thanks
- 02:35 PM Datanory Production 1.00 hour (Production Ticket(ST) #11114 (Ticket Resolved): Snekku - hi @Azhar13 , please assist reject SOME1000117, SOME1000119, thanks)
- support
- 02:29 PM Datanory Production Production Ticket(ST) #11114 (Support In Progress): Snekku - hi @Azhar13 , please assist reject SOME1000117, SOME1000119, thanks
- 02:25 PM Datanory Production Production Ticket(ST) #11114 (Ticket Resolved): Snekku - hi @Azhar13 , please assist reject SOME1000117, SOME1000119, thanks
- !WhatsApp%20Image%202024-03-04%20at%2011.59.05_c5ee674e.jpg!
- 09:57 AM Datanory - GOLDCREST Production Ticket(ST) #11084 (Escalated to Level 3): goldcrest- hi this invoice cancelled by salesman but EOD still deduct this invoice stock, can help us check on it?
- 09:57 AM Datanory - GOLDCREST 2.00 hours (Production Ticket(ST) #11084 (Ticket Resolved): goldcrest- hi this invoice cancelled by salesman but EOD still deduct this invoice stock, can help us check on it?)
- Stimulation
- 09:52 AM Datanory - GOLDCREST Production Ticket(ST) #11084 (Support In Progress): goldcrest- hi this invoice cancelled by salesman but EOD still deduct this invoice stock, can help us check on it?
Also available in: Atom