Muhammed Azhar Mohamed Maideen's activity
From 04/03/2024 to 02/04/2024
02/04/2024
- 06:20 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11276 (Ticket Resolved): Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist)
- support and stimulation
- 12:47 PM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11300 (Ticket Resolved): snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item)
- support and stimulation
- 11:56 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11033 (Ticket Resolved): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check)
- support and stimulation
- 11:45 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11341 (Ticket Resolved): Snekku- hi @Azhar13 why MS7 always got this issue? unable upload?)
- support
- 11:33 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11310 (Ticket Resolved): Snekku - hi @Azhar13 user MS7, click upload photo, but after upload, still shown 4 photo not yet do it. Done upload database for you checking ya)
- support and stimulation
01/04/2024
- 02:49 PM Datanory - TSH 1.00 hour (Production Ticket(ST) #11338 (Ticket Resolved): TSH- Hi @Rashdan, today our end facing an issue on items under promotion been discount twice.)
- support
- 12:41 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11030 (Ticket Resolved): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check)
- Duplication
- 12:35 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11333 (Ticket Resolved): snekkuHi, INJNL001374-240327 & INJNL001375-240327 double reflect in salesman activity report)
- support
- 09:29 AM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11333 (Ticket Resolved): snekkuHi, INJNL001374-240327 & INJNL001375-240327 double reflect in salesman activity report)
- support
- 12:26 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11331 (Ticket Resolved): GOLDCREST - this inv ady knock off in 3/1/2024, but still showing in mobile, and mobile ref number diff with autocount)
- support
- 12:24 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11313 (Ticket Resolved): GOLDCREST - both inv and collection didnt reflect to datanory)
- support
29/03/2024
- 06:12 PM Datanory - GOLDCREST 3.00 hours (Production Ticket(ST) #11314 (Ticket Resolved): goldcrest- this inv ady knock off in 3/1/2024, but still showing in mobile, and mobile ref number diff with autocount)
- support and stimulation
- 05:54 PM Datanory - GOLDCREST 2.00 hours (Production Ticket(ST) #11314 (Ticket Resolved): goldcrest- this inv ady knock off in 3/1/2024, but still showing in mobile, and mobile ref number diff with autocount)
- stimulation
28/03/2024
- 01:49 PM Datanory - DAILYFRESH 0.20 hour (Production Ticket(ST) #11125 (Ticket Resolved): Daily fresh - Shows invalid supervisor)
- support
- 01:37 PM Datanory - GOLDCREST 2.00 hours (Production Ticket(ST) #11068 (Ticket Resolved): goldcrest- just wanna check why it doest not knock off automatically, can refer to the previous screenshot i sent, thanks)
- support
- 01:36 PM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11301 (Ticket Resolved): Snekku - hi @~Jann Yap, not get latest CN and invoice from mysoft, please assist, thanks)
- support
- 01:34 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11160 (Ticket Resolved): GoldCREST - hi may i ask why this receipt in A4 format not showing customer code or name ? if in 3'' format it showing)
- support
27/03/2024
- 03:08 PM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11290 (Ticket Resolved): Snekku - hi @Azhar13 done edit details to get location (check in got "red house"), but web still empty Latitude)
- support and stimulation
26/03/2024
- 06:30 PM Datanory - SNEKKU 0.50 hour (Production Ticket(ST) #11307 (Ticket Resolved): Snekku - hi, please help to remove 20002_1, thanks)
- support and stimulation
- 06:25 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11301 (Ticket Resolved): Snekku - hi @~Jann Yap, not get latest CN and invoice from mysoft, please assist, thanks)
- Escalted to technical team
- 02:37 PM Datanory - SNEKKU 0.50 hour (Production Ticket(ST) #11302 (Ticket Resolved): Snekku - hi @~Jann Yap @Azhar13 ,this 2 order not in mysoft, please help to check it)
- support and stimulation
- 11:28 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11294 (Ticket Resolved): Snekku- Hi @Azhar13 set promo but SO not shown, please assist)
- support
- 10:01 AM Datanory - SNEKKU 0.50 hour (Production Ticket(ST) #11294 (Ticket Resolved): Snekku- Hi @Azhar13 set promo but SO not shown, please assist)
- support and stimulation
25/03/2024
- 05:48 PM Datanory - DAILYFRESH 1.00 hour (Production Ticket(ST) #11277 (Ticket Resolved): daily fresh - @~Datanory Support , kindly justification for the stock valuation above for SEL08 total stock is zero end Total amount is -43 for qty , and amount RM-136.75.)
- support and stimulation
22/03/2024
- 12:56 PM Datanory - TSH 1.00 hour (Production Ticket(ST) #11224 (Ticket Resolved): @~Michael Ooi- Hi @Rashdan, Mobile App suddenly unable to preview previous date CN. Need your assistance on it.)
- support and stimulation
21/03/2024
- 12:49 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11256 (Ticket Resolved): Goildcrest- date sales order for user EVO jump, from 20/03/24 to 19/01/24)
- support and stimulation
- 12:37 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #10895 (Ticket Resolved): Snekku- Hi, some of customers history empty)
- support and stimulation
- 09:48 AM Datanory - TSH 1.00 hour (Production Ticket(ST) #11247 (Ticket Resolved): TSH - error message pop-up when performing Upload.)
- support and stimulation
- 09:37 AM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11253 (Ticket Resolved): Goldcrest Hotline - hi, user MCJ unable restore database)
- support and stimulation
- 08:51 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #10924 (Ticket Resolved): Snekku- hi @Azhar13, got remark but SO in, remark disappear, please assist SOMS6000166)
- support and stimulation
- 08:49 AM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #10897 (Ticket Resolved): Goldcrest- this collection rm202 didnt reflect to phone)
- support and stimulation
20/03/2024
- 04:40 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11253 (Ticket Resolved): Goldcrest Hotline - hi, user MCJ unable restore database)
- support and stimulation
- 03:47 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #11084 (Ticket Resolved): goldcrest- hi this invoice cancelled by salesman but EOD still deduct this invoice stock, can help us check on it?)
- support and stimulation
- 03:41 PM Datanory Production 1.00 hour (Production Ticket(ST) #11045 (Ticket Resolved): Snekku- hi jann, not key in sales order, but in mysoft got)
- support and stimulation
- 11:36 AM Datanory Production 1.00 hour (Production Ticket(ST) #11045 (Ticket Resolved): Snekku- hi jann, not key in sales order, but in mysoft got)
- support and stimulation
- 02:52 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #10930 (Ticket Resolved): Snekku- hi @Azhar13 @Assyafiq MCC please assist urgently, as some of sales order got double items)
- suppose and stimulation
- 11:45 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #10950 (Ticket Resolved): Snekku-Hi, please assist as keep lag here ya)
- support and stimulation
- 09:59 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #10950 (Ticket Resolved): Snekku-Hi, please assist as keep lag here ya)
- stimulation and support
- 11:02 AM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #10954 (Ticket Resolved): Gold Crest- this customer we ady approved in datanory, but autocount still unable see the SO and collection)
- support and stimulation
- 10:33 AM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #10913 (Ticket Resolved): GoldCrest-this debtor until now didnt shown in datanory, may i ask whats the reason?)
- support and stimulation
- 10:28 AM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #10959 (Ticket Resolved): Goldcrest- Hi, this 3 sales and collection didn't reflect to datanory and autocount)
- support
- 09:51 AM Datanory - GOLDCREST 0.20 hour (Production Ticket(ST) #11157 (Ticket Resolved): Goldcrest- hi may i ask for this customer, invoice got reflect to autocount, but collection didnt even in datanory, can help me check why this happen？)
- support
- 09:39 AM Datanory - TSH 1.00 hour (Production Ticket(ST) #11224 (Ticket Resolved): @~Michael Ooi- Hi @Rashdan, Mobile App suddenly unable to preview previous date CN. Need your assistance on it.)
- support and stimulation
17/03/2024
- 06:12 PM Datanory - GOLDCREST 4.00 hours (Production Ticket(ST) #11157 (Ticket Resolved): Goldcrest- hi may i ask for this customer, invoice got reflect to autocount, but collection didnt even in datanory, can help me check why this happen？)
- support and stimulation
16/03/2024
- 02:55 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11182 (Ticket Resolved): Snekku - Hi, pls help me to check as user said SO 101 not issued by her...how to confirm this yea ?)
- support and stimulation
- 02:43 PM Datanory - GOLDCREST 2.00 hours (Production Ticket(ST) #11213 (Ticket Resolved): GOLDCREST- inv should be under Shah Idi, why change to amother customer in autocount ya?)
- support and stimulation
- 12:03 PM Datanory - TSH 1.00 hour (Production Ticket(ST) #11224 (Ticket Resolved): @~Michael Ooi- Hi @Rashdan, Mobile App suddenly unable to preview previous date CN. Need your assistance on it.)
- support and stimulation
13/03/2024
- 03:52 PM Datanory Production 2.00 hours (Production Ticket(ST) #11186 (Ticket Resolved): Goldcrest- hi may i ask what is the reason the outlet longtitute or salesman longtitute didnt show even salesman say he ady set on the location?)
- stimulation and support
- 01:37 PM Datanory Production 2.00 hours (Production Ticket(ST) #11188 (Ticket Resolved): Snekku- hi @Azhar13 @Assyafiq MCC why these 2 order pending approval, but not shown in approval module, please assist, thanks)
- stimulation and support
- 09:51 AM Datanory Production 1.00 hour (Production Ticket(ST) #10989 (Ticket Resolved): Gold Crest- Geo Fencing Report got error)
- follow up and support
12/03/2024
- 06:02 PM Datanory Production 1.00 hour (Production Ticket(ST) #11004 (Ticket Resolved): GoldCrest- and for customer 302k/141 should be no outstanding ady, but mobile keep showing outstanding inv (the yellow collection didn't update to mobile))
- Follow up and stimulation
- 05:51 PM Datanory Production 1.00 hour (Production Ticket(ST) #11047 (Ticket Resolved): Goldcrest- 22/2 WWX all collection didn't reflect to autocount)
- Follow up with client
- 05:38 PM Datanory Production 1.00 hour (Production Ticket(ST) #10904 (Ticket Resolved): GoldCrest- this also, why the total amount will change when we generate into sales order?)
- Follow up
- 05:17 PM Datanory Production 1.00 hour (Production Ticket(ST) #10905 (Ticket Resolved): GoldCrest- And this debtor code didn't shown at datanory)
- Follow up
- 05:09 PM Datanory Production 2.00 hours (Production Ticket(ST) #10970 (Ticket Resolved): goldcrest- morning, can help adj the setting as yesterday this sales order we was blank when we print out)
- support and followup
- 05:04 PM Datanory Production 3.00 hours (Production Ticket(ST) #11188 (Ticket Resolved): Snekku- hi @Azhar13 @Assyafiq MCC why these 2 order pending approval, but not shown in approval module, please assist, thanks)
- stimulation
- 04:40 PM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #11182 (Ticket Resolved): Snekku - Hi, pls help me to check as user said SO 101 not issued by her...how to confirm this yea ?)
- support and stimulation
- 04:38 PM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #11182 (Ticket Resolved): Snekku - Hi, pls help me to check as user said SO 101 not issued by her...how to confirm this yea ?)
- support and assitst by arif
- 03:58 PM Datanory Production 1.00 hour (Production Ticket(ST) #10973 (Ticket Resolved): GoldCrest- Hi, collection didn't reflect to datanory (Salesman Activity Report) and autocount)
- support
- 03:32 PM Datanory Production 1.00 hour (Production Ticket(ST) #10892 (Ticket Resolved): Snekku- Hi @Assyafiq MCC ,please assist, as done upload, but system no exist)
- follow up
- 03:19 PM Datanory Production 1.00 hour (Production Ticket(ST) #10900 (Ticket Resolved): GoldCrest-this invoice same issue, they should no outstanding balance ady)
- support
- 03:16 PM Datanory Production 1.00 hour (Production Ticket(ST) #11040 (Ticket Resolved): Snekku - hi @Azhar13 , please assist remove customer 10006_1, not exist in mysoft, thanks)
- support
- 02:03 PM Datanory Production 1.00 hour (Production Ticket(ST) #10921 (Ticket Resolved): Snekku- History derail blank - MO)
- Verification
- 01:09 PM Datanory Production 2.00 hours (Production Ticket(ST) #11183 (Ticket Resolved): Gold crest- and can help me check why this collection didnt reflect to autocount？)
- Stimulation
- 10:08 AM Datanory Production 0.10 hour (Production Ticket(ST) #11187 (Ticket Resolved): Daily Fresh- for this customer, we need to do a permanent close because the shop owner is closing down the shop... however, when we used the on hold function of Y, it doesnt seems to turn off the sales order taking function)
- support
11/03/2024
- 07:59 PM Datanory Production 2.00 hours (Production Ticket(ST) #11043 (Ticket Resolved): Snekku- Wrong invoice amount.. ; Still no sales history for branches acc, urgent!)
- support and stimulation
- 06:53 PM Datanory Production 3.00 hours (Production Ticket(ST) #11008 (Ticket Resolved): Snekku- please check also MC6, MS5)
- support and stimulation
- 04:05 PM Datanory Production 1.00 hour (Production Ticket(ST) #11046 (Ticket Resolved): Gold Crest - may i ask why salesman got fill in which inv the collection pay but autocount didnt knock off?)
- support and stimulation
- 03:33 PM Datanory Production 1.00 hour (Production Ticket(ST) #11121 (Ticket Resolved): Daily Fresh - @Azhar13 after redownload, SKU still didn't appear..how come?)
- stimulation
- 03:30 PM Datanory Production 1.00 hour (Production Ticket(ST) #10856 (Ticket Resolved): SNEKKU - check out time add in geo fencing report, thanks)
- support and stimulation
- 03:27 PM Datanory Production 1.00 hour (Production Ticket(ST) #10856 (Ticket Resolved): SNEKKU - check out time add in geo fencing report, thanks)
- support and stimulation
- 03:10 PM Datanory Production 2.00 hours (Production Ticket(ST) #11079 (Ticket Resolved): Snekku- user found that the invoice amount is 0 for customer -2D001 and ninso customer ;Wrong invoice amount)
- support and stimulation
- 02:57 PM Datanory Production 0.50 hour (Production Ticket(ST) #10967 (Ticket Resolved): DailyFresh- this 3 outlet we already transfer to JHB06, but why still appear in JHB04 plan call)
- support and stimulation
- 02:54 PM Datanory Production 3.00 hours (Production Ticket(ST) #10874 (Ticket Resolved): Daily Fresh-Sel17 mobile , above transactions is not capture in the database.vwe had uploaded the database too for your checking. Kindly be reminded , any update version need to be informed in the main communication channel. I just had a surprise we nee)
- support and stimulation
- 02:28 PM Datanory Production 1.00 hour (Production Ticket(ST) #10898 (Ticket Resolved): Goldcrest-Loading for a long time)
- support and stimulation
- 02:27 PM Datanory Production 1.00 hour (Production Ticket(ST) #11029 (Ticket Resolved): Snekku- Hi @Azhar13, promo set 3% discount Here is shown total amount discount instead of percent?)
- support and stimulation
- 02:25 PM Datanory Production 2.00 hours (Production Ticket(ST) #11029 (Ticket Resolved): Snekku- Hi @Azhar13, promo set 3% discount Here is shown total amount discount instead of percent?)
- support and stimulation
- 02:23 PM Datanory Production 2.00 hours (Production Ticket(ST) #10857 (Ticket Resolved): Goldcrest-and why the sku price will change when go to datanory? SO pricing 50.75, become 48.72)
- support and stimulation
- 02:20 PM Datanory Production 1.00 hour (Production Ticket(ST) #10899 (Ticket Resolved): goldcrest- for trial version, not allowed me change price code)
- support and stimulation
- 02:18 PM Datanory Production 1.00 hour (Production Ticket(ST) #10864 (Ticket Resolved): Hi @Assyafiq MCC ,tried but unable save due to legacy customer code, region, state compulsory fill in.)
- support
- 02:15 PM Datanory Production 1.00 hour (Production Ticket(ST) #10861 (Ticket Resolved): Snekku- Hi @Assyafiq MCC, some outlets repeat in planned route, please assist, thanks )
- support and stimulation
- 02:10 PM Datanory Production 1.00 hour (Production Ticket(ST) #11074 (Ticket Resolved): DailyFresh- sales value report total net sales is still having minor variances vs. sales qty by item... how come ya?)
- support
- 02:03 PM Datanory Production 1.00 hour (Production Ticket(ST) #11082 (Ticket Resolved): Daily Fresh- customer database empty again, pls resolve this issue. tq)
- support
- 01:59 PM Datanory Production 1.00 hour (Production Ticket(ST) #10850 (Ticket Resolved): SNEKKU - please remove this ya as mysoft just 1 only)
- support
- 09:49 AM Datanory Production 0.01 hour (Production Ticket(ST) #11169 (Ticket Resolved): Daily Fresh- @~Jann Yap @Assyafiq MCC . some salesman unable To do van good receive.. mlk04 already upload db)
- stimulation
09/03/2024
- 05:41 PM Datanory - GOLDCREST 0.50 hour (Production Ticket(ST) #11160 (Ticket Resolved): GoldCREST - hi may i ask why this receipt in A4 format not showing customer code or name ? if in 3'' format it showing)
- Support
- 03:45 PM Datanory - GOLDCREST 2.00 hours (Production Ticket(ST) #11157 (Ticket Resolved): Goldcrest- hi may i ask for this customer, invoice got reflect to autocount, but collection didnt even in datanory, can help me check why this happen？)
- stimulate
05/03/2024
- 06:39 PM Datanory - DAILYFRESH 2.00 hours (Production Ticket(ST) #11125 (Ticket Resolved): Daily fresh - Shows invalid supervisor)
- Support assisted by miss jann
- 12:41 PM Datanory Production 1.00 hour (Production Ticket(ST) #11121 (Ticket Resolved): Daily Fresh - @Azhar13 after redownload, SKU still didn't appear..how come?)
- support
04/03/2024
- 06:21 PM Datanory Production 0.50 hour (Production Ticket(ST) #11116 (Ticket Resolved): Daily fresh - @Azhar13 need your help to check on LKW04 DB.. they claimed that they have received the stocks BUT it didnt appear in the van inventory... they've uploaded the DB into the system. would you pls check what happened?)
- support
- 02:35 PM Datanory Production 1.00 hour (Production Ticket(ST) #11114 (Ticket Resolved): Snekku - hi @Azhar13 , please assist reject SOME1000117, SOME1000119, thanks)
- support
- 09:57 AM Datanory - GOLDCREST 2.00 hours (Production Ticket(ST) #11084 (Ticket Resolved): goldcrest- hi this invoice cancelled by salesman but EOD still deduct this invoice stock, can help us check on it?)
- Stimulation
Also available in: Atom