Activity
From 28/02/2024 to 28/03/2024
28/03/2024
- 07:23 PM Express365 Production Ticket(ST) #11279 (Ticket Resolved): Express365 - POS system cannot create cash sales
- 07:22 PM Express365 Production Ticket(ST) #11240 (Ticket Resolved): Execution - DO and INV font changed
- 07:22 PM Express365 Production Ticket(ST) #11239 (Ticket Resolved): Express365 - Upload sales invoice cannot delete
- 01:49 PM Datanory - DAILYFRESH Production Ticket(ST) #11125 (Ticket Resolved): Daily fresh - Shows invalid supervisor
- 01:41 PM Datanory Production Production Ticket(ST) #11250: Add And Update Organization Bug
- This is in testing phase updated yesteday in click up
- 01:39 PM Datanory - SNEKKU Production Ticket(ST) #11033: Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
- this ticket I and rashdan have to do testing where we have to upload photo many and upload one shot have to collabo...
- 01:37 PM Datanory - GOLDCREST Production Ticket(ST) #11068 (Ticket Resolved): goldcrest- just wanna check why it doest not knock off automatically, can refer to the previous screenshot i sent, thanks
- 01:36 PM Datanory - SNEKKU Production Ticket(ST) #11301 (Ticket Resolved): Snekku - hi @~Jann Yap, not get latest CN and invoice from mysoft, please assist, thanks
- 01:34 PM Datanory - GOLDCREST Production Ticket(ST) #11160 (Ticket Resolved): GoldCREST - hi may i ask why this receipt in A4 format not showing customer code or name ? if in 3'' format it showing
27/03/2024
- 06:33 PM Datanory - GOLDCREST Production Ticket(ST) #11314 (Ticket Resolved): goldcrest- this inv ady knock off in 3/1/2024, but still showing in mobile, and mobile ref number diff with autocount
- 06:29 PM Datanory - GOLDCREST Production Ticket(ST) #11313 (Ticket Resolved): GOLDCREST - both inv and collection didnt reflect to datanory
- !WhatsApp%20Image%202024-03-27%20at%2013.49.31_97a6a232.jpg!
- 06:25 PM Datanory - SNEKKU Production Ticket(ST) #11312 (Escalated to Level 3): Snekku - hi @Azhar13 why customer's photo unable remove ya?
- https://app.clickup.com/t/86enzr5t3
- 06:01 PM Datanory - SNEKKU Production Ticket(ST) #11312 (Support In Progress): Snekku - hi @Azhar13 why customer's photo unable remove ya?
- 05:59 PM Datanory - SNEKKU Production Ticket(ST) #11312 (Ticket Resolved): Snekku - hi @Azhar13 why customer's photo unable remove ya?
- 05:48 PM Datanory - SNEKKU Production Ticket(ST) #11311 (Escalated to Level 3): Snekku- hi @Azhar13 setting promo, but description cannot view full sentence
- https://app.clickup.com/t/86enzp33f
- 05:19 PM Datanory - SNEKKU Production Ticket(ST) #11311 (Support In Progress): Snekku- hi @Azhar13 setting promo, but description cannot view full sentence
- 05:19 PM Datanory - SNEKKU Production Ticket(ST) #11311 (Ticket Resolved): Snekku- hi @Azhar13 setting promo, but description cannot view full sentence
- !web.jpg!
- 04:11 PM Datanory - SNEKKU Production Ticket(ST) #11310 (Ticket Resolved): Snekku - hi @Azhar13 user MS7, click upload photo, but after upload, still shown 4 photo not yet do it. Done upload database for you checking ya
- !r33.jpg!
- 03:58 PM Datanory - SNEKKU Production Ticket(ST) #11309 (Escalated to Level 3): Snekku - Why some user can view the latest memo but some still in old data?
- keep Cache for memo
https://app.clickup.com/t/86enzpzmp - 03:50 PM Datanory - SNEKKU Production Ticket(ST) #11309 (Support In Progress): Snekku - Why some user can view the latest memo but some still in old data?
- 03:50 PM Datanory - SNEKKU Production Ticket(ST) #11309 (Ticket Resolved): Snekku - Why some user can view the latest memo but some still in old data?
- 03:08 PM Datanory - SNEKKU Production Ticket(ST) #11290 (Pending Client Verification): Snekku - hi @Azhar13 done edit details to get location (check in got "red house"), but web still empty Latitude
26/03/2024
- 06:30 PM Datanory - SNEKKU Production Ticket(ST) #11307 (Ticket Resolved): Snekku - hi, please help to remove 20002_1, thanks
- select * from customer where customer_code like '%20002_1%' and org_id= 'Snekku'
-- 7879279ADD2F4E749694B1A48F7FA2AD... - 06:27 PM Datanory - SNEKKU Production Ticket(ST) #11307 (Support In Progress): Snekku - hi, please help to remove 20002_1, thanks
- 06:27 PM Datanory - SNEKKU Production Ticket(ST) #11307 (Ticket Resolved): Snekku - hi, please help to remove 20002_1, thanks
- 06:25 PM Datanory - SNEKKU Production Ticket(ST) #11301 (Pending Client Verification): Snekku - hi @~Jann Yap, not get latest CN and invoice from mysoft, please assist, thanks
- 06:19 PM Datanory - SNEKKU Production Ticket(ST) #11301 (Support In Progress): Snekku - hi @~Jann Yap, not get latest CN and invoice from mysoft, please assist, thanks
- 11:57 AM Datanory - SNEKKU Production Ticket(ST) #11301 (Ticket Resolved): Snekku - hi @~Jann Yap, not get latest CN and invoice from mysoft, please assist, thanks
- !WhatsApp%20Image%202024-03-26%20at%2010.59.21_fd28eb3b.jpg!
- 05:42 PM Datanory - PRIMAASIA Production Ticket(ST) #11287 (Ticket Resolved): PRIMAASIA - Update Integration frequencies
- 05:41 PM Datanory - PRIMAASIA Production Ticket(ST) #11287 (Pending Client Verification): PRIMAASIA - Update Integration frequencies
- 05:41 PM Datanory - SNEKKU Production Ticket(ST) #11300 (Support In Progress): snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
- Already requested user to upload the mobile database
- 11:55 AM Datanory - SNEKKU Production Ticket(ST) #11300 (Ticket Resolved): snekku - Hi @~Jann Yap, stock list still empty after key many times SO? Not memorizes items, still need add item
- !WhatsApp%20Image%202024-03-26%20at%2009.09.44_1370c8f4.jpg!
- 05:35 PM Datanory - TSH Production Ticket(ST) #11281 (Ticket Resolved): TSH - salesman facing issue from SO to Invoice.
- 02:47 PM Datanory - SNEKKU Production Ticket(ST) #11290 (Pending Client Feedback): Snekku - hi @Azhar13 done edit details to get location (check in got "red house"), but web still empty Latitude
- We have been ask client the the latitude is it belongs to customer web data or geo fencing report
- 02:46 PM Datanory - SNEKKU Production Ticket(ST) #11290 (Support In Progress): Snekku - hi @Azhar13 done edit details to get location (check in got "red house"), but web still empty Latitude
- 02:37 PM Datanory - SNEKKU Production Ticket(ST) #11302 (Ticket Resolved): Snekku - hi @~Jann Yap @Azhar13 ,this 2 order not in mysoft, please help to check it
- 02:34 PM Datanory - SNEKKU Production Ticket(ST) #11302 (Support In Progress): Snekku - hi @~Jann Yap @Azhar13 ,this 2 order not in mysoft, please help to check it
- 11:58 AM Datanory - SNEKKU Production Ticket(ST) #11302 (Ticket Resolved): Snekku - hi @~Jann Yap @Azhar13 ,this 2 order not in mysoft, please help to check it
- !WhatsApp%20Image%202024-03-26%20at%2011.34.28_ea742e57.jpg!
- 11:28 AM Datanory - SNEKKU Production Ticket(ST) #11294 (Ticket Resolved): Snekku- Hi @Azhar13 set promo but SO not shown, please assist
- 10:01 AM Datanory - SNEKKU Production Ticket(ST) #11294 (Pending Client Verification): Snekku- Hi @Azhar13 set promo but SO not shown, please assist
- 09:59 AM Datanory - SNEKKU Production Ticket(ST) #11294 (Support In Progress): Snekku- Hi @Azhar13 set promo but SO not shown, please assist
- 09:07 AM Datanory - SNEKKU Production Ticket(ST) #11294 (Ticket Resolved): Snekku- Hi @Azhar13 set promo but SO not shown, please assist
- !WhatsApp%20Image%202024-03-26%20at%2009.05.34_2277e6e7.jpg!
!WhatsApp%20Image%202024-03-26%20at%2009.04.52_84c9bea4...
25/03/2024
- 06:24 PM Datanory - SNEKKU Production Ticket(ST) #11290 (Ticket Resolved): Snekku - hi @Azhar13 done edit details to get location (check in got "red house"), but web still empty Latitude
- !WhatsApp%20Image%202024-03-25%20at%2015.20.51_a69eb4be.jpg!
1C001_16- customer code
- 06:02 PM Datanory - SNEKKU Production Ticket(ST) #11257: Snekku - Patch all the photo in the web that cacnnot be display
- Muhammad Arif wrote:
> few pictures is missing in the server. need some time to further deep dive
https://ap... - 02:20 PM Datanory - SNEKKU Production Ticket(ST) #11257 (Escalated to Level 3): Snekku - Patch all the photo in the web that cacnnot be display
- To Azhar - help to add click up link
To Rashdan - please help to do testing and update the testing result in redmine
- 05:48 PM Datanory - DAILYFRESH Production Ticket(ST) #11277 (Ticket Resolved): daily fresh - @~Datanory Support , kindly justification for the stock valuation above for SEL08 total stock is zero end Total amount is -43 for qty , and amount RM-136.75.
- select * from product_item_at where org_id= 'a000003' and item_code='1000-A025' order by at_date desc
-- 10c19d6e-d9... - 03:23 PM Datanory - SNEKKU Production Ticket(ST) #11282 (Escalated to Level 3): SNEKKU - this order got photo taking, not web no shown
- 02:28 PM Datanory Production Production Ticket(ST) #10740 (Ticket Resolved): SNEKKU - To show the sales order number in mobile application. Currently the transaction number in mobile not same with the sales order number in portal.
- 02:07 PM Datanory - SNEKKU Production Ticket(ST) #11265 (Ticket Resolved): Snekku Hi @Azhar13, user MS7 always pop out this after upload, please assist
- 01:47 PM Datanory - GOLDCREST Production Ticket(ST) #11068: goldcrest- just wanna check why it doest not knock off automatically, can refer to the previous screenshot i sent, thanks
- https://app.clickup.com/t/86enqxf4j
- 10:17 AM Datanory - GOLDCREST Production Ticket(ST) #11068 (Pending Client Verification): goldcrest- just wanna check why it doest not knock off automatically, can refer to the previous screenshot i sent, thanks
- 10:16 AM Datanory - GOLDCREST Production Ticket(ST) #11068 (Verification In Progress): goldcrest- just wanna check why it doest not knock off automatically, can refer to the previous screenshot i sent, thanks
- 12:14 PM Datanory - PRIMAASIA Production Ticket(ST) #11287 (Escalated to Level 3): PRIMAASIA - Update Integration frequencies
- 11:34 AM Datanory - PRIMAASIA Production Ticket(ST) #11287 (Support In Progress): PRIMAASIA - Update Integration frequencies
- 11:33 AM Datanory - PRIMAASIA Production Ticket(ST) #11287 (Ticket Resolved): PRIMAASIA - Update Integration frequencies
- Dear Afiq,
Based on our discussion with Prima Asia, please assist to increase the Prima Asia Integration frequenci... - 11:39 AM Datanory - OROMEO Production Ticket(ST) #11288 (Support In Progress): OROMEO - Re-import Oromeo Yee Lee’s Customer Master
- 11:38 AM Datanory - OROMEO Production Ticket(ST) #11288 (Ticket Resolved): OROMEO - Re-import Oromeo Yee Lee’s Customer Master
- Dear Rashdan,
Please assist to re-import Oromeo Yee Lee’s Customer Master due previously KK Supermarket and WH Smi... - 11:01 AM Demo Server Production Ticket(ST) #11003 (Ticket Resolved): Odyssey Demo - Menarini : As mentioned, can you please get ready the Odyssey Demo env latest by this Thursday?
- 11:00 AM Demo Server Production Ticket(ST) #11168 (Ticket Resolved): Gentle Supreme - Setup new environment for demo
- 10:30 AM Datanory - SNEKKU Production Ticket(ST) #11266 (Pending Client Feedback): Snekku- Hi @Azhar13 user ms8 uploaded picture and location, but system not update
- Can you check with the user if she performed a download before uploading the photo and transaction?
- 10:27 AM Datanory - SNEKKU Production Ticket(ST) #11266 (Support In Progress): Snekku- Hi @Azhar13 user ms8 uploaded picture and location, but system not update
24/03/2024
- 05:08 PM Datanory - SNEKKU Production Ticket(ST) #11282 (Support In Progress): SNEKKU - this order got photo taking, not web no shown
- Based on simulation on this case:
- user can do photo taking in sales order module.
- but when user want to perform...
23/03/2024
- 02:19 PM Datanory - DAILYFRESH Production Ticket(ST) #11125 (Pending Client Verification): Daily fresh - Shows invalid supervisor
- 02:00 PM Datanory - GOLDCREST Production Ticket(ST) #11160 (Pending Client Verification): GoldCREST - hi may i ask why this receipt in A4 format not showing customer code or name ? if in 3'' format it showing
- 12:33 PM Datanory - SNEKKU Production Ticket(ST) #11282 (Ticket Resolved): SNEKKU - this order got photo taking, not web no shown
- - hi @Azhar MCC this order got photo taking, not web no shown
- View back apps, also disappear
- SOADMIN000038-2403... - 12:28 PM Datanory - TSH Production Ticket(ST) #11281 (Pending Client Verification): TSH - salesman facing issue from SO to Invoice.
- 12:21 PM Datanory - TSH Production Ticket(ST) #11281 (Support In Progress): TSH - salesman facing issue from SO to Invoice.
- 12:20 PM Datanory - TSH Production Ticket(ST) #11281 (Ticket Resolved): TSH - salesman facing issue from SO to Invoice.
- - @~Datanory Support, my salesman facing issue from SO to Invoice. Need your assistance urgently.
- Customer Code: C... - 12:11 PM Datanory - GOLDCREST Production Ticket(ST) #11248 (Ticket Resolved): GOLDCREST - the stock request location should from KL not HQ, may i ask where can i change this setting?
22/03/2024
- 07:03 PM Express365 Production Ticket(ST) #11280 (Ticket Resolved): Express365 - cannot create supplier invoice
- 07:03 PM Express365 Production Ticket(ST) #11280 (Pending Client Verification): Express365 - cannot create supplier invoice
- 07:01 PM Express365 Production Ticket(ST) #11280 (Support In Progress): Express365 - cannot create supplier invoice
- !6143c98f-2fcf-4f8f-984c-b2ae93b83f46.jpg!
- 07:01 PM Express365 Production Ticket(ST) #11280 (Ticket Resolved): Express365 - cannot create supplier invoice
- !0f81c3e7-87b1-47bb-8c01-d6bddf404f01.jpg!
hi why got this error message prompt out?? - 06:58 PM Express365 Production Ticket(ST) #11279 (Pending Client Verification): Express365 - POS system cannot create cash sales
- 06:57 PM Express365 Production Ticket(ST) #11279 (Support In Progress): Express365 - POS system cannot create cash sales
- !76ead292-0324-4122-a787-53d94ccb41d1.jpg!
!2a7a9665-4075-454d-bfc1-cabce7c233a7.jpg!
after save will display her... - 06:55 PM Express365 Production Ticket(ST) #11279 (Ticket Resolved): Express365 - POS system cannot create cash sales
- Hi Alfred can you assist Ms Susan
Im outside right now
Hi Kamal I don't know how to connect to pos system. When you... - 06:45 PM Express365 Production Ticket(ST) #11274 (Ticket Resolved): Express365 - the company detail 's website can't appear in print document.
- 06:44 PM Express365 Production Ticket(ST) #11274 (Pending Client Verification): Express365 - the company detail 's website can't appear in print document.
- 10:03 AM Express365 Production Ticket(ST) #11274 (Escalated to 3rd Party): Express365 - the company detail 's website can't appear in print document.
- 10:01 AM Express365 Production Ticket(ST) #11274 (Support In Progress): Express365 - the company detail 's website can't appear in print document.
- 10:01 AM Express365 Production Ticket(ST) #11274 (Ticket Resolved): Express365 - the company detail 's website can't appear in print document.
- !5b66d208-3bf8-44e9-9540-0a4f11314ff5.jpg!
!e653867c-4b10-48d1-82e7-170bfb2815cd.jpg!
my website i put facebook l... - 05:25 PM Datanory - SNEKKU Production Ticket(ST) #11276 (Support In Progress): Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
- additional discount and promotion is pending deploy to production
As I test in the test server the value changes so... - 11:50 AM Datanory - SNEKKU Production Ticket(ST) #11276 (Ticket Resolved): Snekku- hi @Azhar13 key in discount, but net amount no deduct, please assist
- 03:10 PM Datanory - DAILYFRESH Production Ticket(ST) #11277 (Pending Client Feedback): daily fresh - @~Datanory Support , kindly justification for the stock valuation above for SEL08 total stock is zero end Total amount is -43 for qty , and amount RM-136.75.
- 03:03 PM Datanory - DAILYFRESH Production Ticket(ST) #11277 (Support In Progress): daily fresh - @~Datanory Support , kindly justification for the stock valuation above for SEL08 total stock is zero end Total amount is -43 for qty , and amount RM-136.75.
- Already requested user to upload database fir further checking since the latest database is not in the mobile
ME... - 11:52 AM Datanory - DAILYFRESH Production Ticket(ST) #11277 (Ticket Resolved): daily fresh - @~Datanory Support , kindly justification for the stock valuation above for SEL08 total stock is zero end Total amount is -43 for qty , and amount RM-136.75.
- !WhatsApp%20Image%202024-03-22%20at%2009.19.38_16a75b5e.jpg!
- 02:47 PM Datanory - GOLDCREST Production Ticket(ST) #11068 (Ready for Verification): goldcrest- just wanna check why it doest not knock off automatically, can refer to the previous screenshot i sent, thanks
- just deployed the solution this morning
Have to test and verify - 02:40 PM Datanory - SNEKKU Production Ticket(ST) #11265 (Pending Client Verification): Snekku Hi @Azhar13, user MS7 always pop out this after upload, please assist
- 02:23 PM Datanory - SNEKKU Production Ticket(ST) #11264 (Ticket Resolved): Snekku- hi @Azhar13 please assist as this PO not shown on approval module
- 02:23 PM Datanory - SNEKKU Production Ticket(ST) #11264 (Pending Client Verification): Snekku- hi @Azhar13 please assist as this PO not shown on approval module
- 02:20 PM Datanory - SNEKKU Production Ticket(ST) #11264 (Support In Progress): Snekku- hi @Azhar13 please assist as this PO not shown on approval module
- 02:19 PM Datanory - SNEKKU Production Ticket(ST) #11257 (Support In Progress): Snekku - Patch all the photo in the web that cacnnot be display
- few pictures is missing in the server. need some time to further deep dive
- 01:01 PM Datanory - SNEKKU Production Ticket(ST) #11033 (Support In Progress): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
- 12:56 PM Datanory - TSH Production Ticket(ST) #11224 (Ticket Resolved): @~Michael Ooi- Hi @Rashdan, Mobile App suddenly unable to preview previous date CN. Need your assistance on it.
- 12:48 PM Datanory - SNEKKU Production Ticket(ST) #11266: Snekku- Hi @Azhar13 user ms8 uploaded picture and location, but system not update
- SELECT * FROM di_mobile_database WHERE member_id = 'd12ec27fd8ff471fb08c2feaed76e685' ORDER BY created_date DESC
SE... - 10:00 AM Finance365 Production Ticket(ST) #11273 (Ticket Resolved): Finance365 - Enquiry how to create the credit notes
- 09:57 AM Finance365 Production Ticket(ST) #11273 (Pending Client Verification): Finance365 - Enquiry how to create the credit notes
- !f0258506-bd51-495c-948c-5217ad8783fb.jpg!
- 09:56 AM Finance365 Production Ticket(ST) #11273 (Support In Progress): Finance365 - Enquiry how to create the credit notes
- 09:55 AM Finance365 Production Ticket(ST) #11273 (Ticket Resolved): Finance365 - Enquiry how to create the credit notes
- User make a call that would like to know how to create the credit notes.
21/03/2024
- 05:50 PM Express365 Production Ticket(ST) #11258 (Ticket Resolved): Express365 - enquiry the system guide
- 05:49 PM Express365 Production Ticket(ST) #11258 (Escalated to 3rd Party): Express365 - enquiry the system guide
- !d1e61d37-f605-4747-9ef8-df945cb926cd.jpg!
- 09:12 AM Express365 Production Ticket(ST) #11258 (Support In Progress): Express365 - enquiry the system guide
- 09:11 AM Express365 Production Ticket(ST) #11258 (Ticket Resolved): Express365 - enquiry the system guide
- I want to make enquiry regarding express365 add on feature
!c8d5d17f-1969-4d5f-b1f5-626223ce7320.jpg!
i'm askin... - 04:55 PM Datanory - SNEKKU Production Ticket(ST) #11266 (Ticket Resolved): Snekku- Hi @Azhar13 user ms8 uploaded picture and location, but system not update
- !WhatsApp%20Image%202024-03-21%20at%2016.31.27_a7eecb29.jpg!
!WhatsApp%20Image%202024-03-21%20at%2016.31.27_2e00c4d3... - 04:42 PM Datanory - SNEKKU Production Ticket(ST) #11265 (Support In Progress): Snekku Hi @Azhar13, user MS7 always pop out this after upload, please assist
- 04:38 PM Datanory - SNEKKU Production Ticket(ST) #11265 (Ticket Resolved): Snekku Hi @Azhar13, user MS7 always pop out this after upload, please assist
- !WhatsApp%20Image%202024-03-21%20at%2016.17.41_c0060d55.jpg!
- 02:48 PM Express365 Production Ticket(ST) #11217 (Ticket Resolved): Express365 - print document DO does not have stock code
- !freesnippingtool.com_capture_20240321144932.png!
- 12:49 PM Datanory - GOLDCREST Production Ticket(ST) #11256 (Escalated to Level 3): Goildcrest- date sales order for user EVO jump, from 20/03/24 to 19/01/24
- 09:51 AM Datanory - GOLDCREST Production Ticket(ST) #11256 (Support In Progress): Goildcrest- date sales order for user EVO jump, from 20/03/24 to 19/01/24
- 12:37 PM Datanory - SNEKKU Production Ticket(ST) #10895 (Ticket Resolved): Snekku- Hi, some of customers history empty
- 12:32 PM Datanory - SNEKKU Production Ticket(ST) #11264 (Ticket Resolved): Snekku- hi @Azhar13 please assist as this PO not shown on approval module
- SOMC4000172-240321
- 09:48 AM Datanory - TSH Production Ticket(ST) #11247 (Ticket Resolved): TSH - error message pop-up when performing Upload.
- 09:37 AM Datanory - GOLDCREST Production Ticket(ST) #11253 (Ticket Resolved): Goldcrest Hotline - hi, user MCJ unable restore database
- 08:53 AM Datanory - SNEKKU Production Ticket(ST) #11257 (Ticket Resolved): Snekku - Patch all the photo in the web that cacnnot be display
- 08:51 AM Datanory - SNEKKU Production Ticket(ST) #10924 (Ticket Resolved): Snekku- hi @Azhar13, got remark but SO in, remark disappear, please assist SOMS6000166
- 08:49 AM Datanory - GOLDCREST Production Ticket(ST) #10897 (Ticket Resolved): Goldcrest- this collection rm202 didnt reflect to phone
20/03/2024
- 06:32 PM Datanory - GOLDCREST Production Ticket(ST) #11256 (Ticket Resolved): Goildcrest- date sales order for user EVO jump, from 20/03/24 to 19/01/24
- !WhatsApp%20Image%202024-03-20%20at%2016.47.40_050f4542.jpg!
- 06:22 PM Datanory - TSH Production Ticket(ST) #11247: TSH - error message pop-up when performing Upload.
- tsh issue
- ask user upload database
- cek database
- if not have any new txn, can ask user to clear data and ask ... - 04:08 PM Datanory - TSH Production Ticket(ST) #11247 (Pending Client Verification): TSH - error message pop-up when performing Upload.
- 09:53 AM Datanory - TSH Production Ticket(ST) #11247 (Support In Progress): TSH - error message pop-up when performing Upload.
- 09:34 AM Datanory - TSH Production Ticket(ST) #11247 (Ticket Resolved): TSH - error message pop-up when performing Upload.
- - @Rashdan Hussin, error message pop-up when performing Upload.
- Yesterday my salesman added a new customer request... - 06:22 PM Datanory - GOLDCREST Production Ticket(ST) #11221: GOLDCREST - collection done on 15/03 but mobile all showing 14/03
- - Change shift. Handover to azhar
- Ask update from shu ern - 06:12 PM Datanory Production Production Ticket(ST) #11250: Add And Update Organization Bug
- - Change shift. Handover to azhar.
- Ask update from meiling regarding this issue. - 12:37 PM Datanory Production Production Ticket(ST) #11250 (Escalated to Level 3): Add And Update Organization Bug
- 12:27 PM Datanory Production Production Ticket(ST) #11250 (Support In Progress): Add And Update Organization Bug
- 12:24 PM Datanory Production Production Ticket(ST) #11250 (Ticket Resolved): Add And Update Organization Bug
- - This bug happen when we update or add new organization.
- Once we click save, all the setup missing. - 04:40 PM Datanory - GOLDCREST Production Ticket(ST) #11253 (Pending Client Verification): Goldcrest Hotline - hi, user MCJ unable restore database
- select top 1 * from di_mobile_database where login_id= 'mcj' order by created_date desc
select top 1 * from txn_mob... - 04:36 PM Datanory - GOLDCREST Production Ticket(ST) #11253 (Support In Progress): Goldcrest Hotline - hi, user MCJ unable restore database
- 04:36 PM Datanory - GOLDCREST Production Ticket(ST) #11253 (Ticket Resolved): Goldcrest Hotline - hi, user MCJ unable restore database
- 03:58 PM Datanory Production Production Ticket(ST) #11252 (Escalated to Level 3): Issue with Postcode Data Type in Add New Customer Feature
- 03:56 PM Datanory Production Production Ticket(ST) #11252 (Support In Progress): Issue with Postcode Data Type in Add New Customer Feature
- 03:52 PM Datanory Production Production Ticket(ST) #11252 (Ticket Resolved): Issue with Postcode Data Type in Add New Customer Feature
- - We've identified an issue in the "Add New Customer" feature within our mobile application.
- Despite specifying t... - 03:47 PM Datanory - GOLDCREST Production Ticket(ST) #11084 (Ticket Resolved): goldcrest- hi this invoice cancelled by salesman but EOD still deduct this invoice stock, can help us check on it?
- 03:43 PM Datanory - GOLDCREST Production Ticket(ST) #11084 (Pending Client Verification): goldcrest- hi this invoice cancelled by salesman but EOD still deduct this invoice stock, can help us check on it?
- 03:41 PM Datanory Production Production Ticket(ST) #11045 (Ticket Resolved): Snekku- hi jann, not key in sales order, but in mysoft got
- 11:34 AM Datanory Production Production Ticket(ST) #11045 (Pending Client Verification): Snekku- hi jann, not key in sales order, but in mysoft got
- 02:56 PM Datanory - GOLDCREST Production Ticket(ST) #11248 (Pending Client Verification): GOLDCREST - the stock request location should from KL not HQ, may i ask where can i change this setting?
- Debug script:
sp_sync_download_txn_stock_transfer
Testing script:
SELECT
--h.txn_no [TXN_KEY]
h.warehou... - 11:22 AM Datanory - GOLDCREST Production Ticket(ST) #11248 (Escalated to Level 3): GOLDCREST - the stock request location should from KL not HQ, may i ask where can i change this setting?
- 09:52 AM Datanory - GOLDCREST Production Ticket(ST) #11248 (Support In Progress): GOLDCREST - the stock request location should from KL not HQ, may i ask where can i change this setting?
- 09:51 AM Datanory - GOLDCREST Production Ticket(ST) #11248 (Ticket Resolved): GOLDCREST - the stock request location should from KL not HQ, may i ask where can i change this setting?
- - hi for this user the stock request location should from KL not HQ, may i ask where can i change this setting?
!50c... - 02:52 PM Datanory - SNEKKU Production Ticket(ST) #10930 (Ticket Resolved): Snekku- hi @Azhar13 @Assyafiq MCC please assist urgently, as some of sales order got double items
- 02:48 PM Datanory - SNEKKU Production Ticket(ST) #10930 (Pending Client Verification): Snekku- hi @Azhar13 @Assyafiq MCC please assist urgently, as some of sales order got double items
- 02:45 PM Datanory - GOLDCREST Production Ticket(ST) #11160: GoldCREST - hi may i ask why this receipt in A4 format not showing customer code or name ? if in 3'' format it showing
- this changes already in trial and it will have not release in the production yet
- 02:36 PM Datanory - GOLDCREST Production Ticket(ST) #11160: GoldCREST - hi may i ask why this receipt in A4 format not showing customer code or name ? if in 3'' format it showing
- https://app.clickup.com/t/86enu9rmv
- 02:35 PM Datanory - GOLDCREST Production Ticket(ST) #11251 (Escalated to Level 3): Daphne- can help us check? choose 4 example for reference, all collection time wrong, impossible collection time later than check in time, and all collection time are same 9.39am on 18/3, 9.27am on 19/03
- https://app.clickup.com/t/86enweq9g
Will follow up tomorrow again with Shu ern - 02:31 PM Datanory - GOLDCREST Production Ticket(ST) #11251 (Support In Progress): Daphne- can help us check? choose 4 example for reference, all collection time wrong, impossible collection time later than check in time, and all collection time are same 9.39am on 18/3, 9.27am on 19/03
- https://app.clickup.com/t/86enweq9g
- 01:41 PM Datanory - GOLDCREST Production Ticket(ST) #11251 (Ticket Resolved): Daphne- can help us check? choose 4 example for reference, all collection time wrong, impossible collection time later than check in time, and all collection time are same 9.39am on 18/3, 9.27am on 19/03
- 11:46 AM Datanory - SNEKKU Production Ticket(ST) #10924 (Pending Client Verification): Snekku- hi @Azhar13, got remark but SO in, remark disappear, please assist SOMS6000166
- 11:45 AM Datanory - SNEKKU Production Ticket(ST) #10950 (Ticket Resolved): Snekku-Hi, please assist as keep lag here ya
- 09:59 AM Datanory - SNEKKU Production Ticket(ST) #10950 (Pending Client Verification): Snekku-Hi, please assist as keep lag here ya
- 11:24 AM Datanory Production Production Ticket(ST) #10745 (Ticket Resolved): Snekku - Get location check the current location with the location in store master and alert user.
- 11:23 AM Datanory Production Production Ticket(ST) #10745: Snekku - Get location check the current location with the location in store master and alert user.
- Updated 2024-03-20
Jann: no need to do as customer dont agree to pay for this changes - 11:18 AM Datanory Production Production Ticket(ST) #10742: Snekku - Freeze the SKU description when in so,return and stock count etc
- Updated 2024-03-20
Shu Ern: already deployed in trial, web tested fine in trial - 11:18 AM Datanory - GOLDCREST Production Ticket(ST) #11068: goldcrest- just wanna check why it doest not knock off automatically, can refer to the previous screenshot i sent, thanks
- Already check with shan you this ticket is still currently testing the solution expected to release on friday on this...
- 11:13 AM Datanory Production Production Ticket(ST) #10747: Snekku - Non-visit outlet for all the customer that their order to be key in without visiting and cater as physical visit.
- Updated 2024-03-20
pending commercial - New Page for SO, Collection - 11:02 AM Datanory - GOLDCREST Production Ticket(ST) #10954 (Ticket Resolved): Gold Crest- this customer we ady approved in datanory, but autocount still unable see the SO and collection
- 10:33 AM Datanory - GOLDCREST Production Ticket(ST) #10913 (Ticket Resolved): GoldCrest-this debtor until now didnt shown in datanory, may i ask whats the reason?
- 10:28 AM Datanory - GOLDCREST Production Ticket(ST) #10959 (Ticket Resolved): Goldcrest- Hi, this 3 sales and collection didn't reflect to datanory and autocount
- 09:51 AM Datanory - GOLDCREST Production Ticket(ST) #11157 (Ticket Resolved): Goldcrest- hi may i ask for this customer, invoice got reflect to autocount, but collection didnt even in datanory, can help me check why this happen？
- 09:41 AM Express365 Production Ticket(ST) #11237 (Ticket Resolved): Express365 - CR on Sales Invoice and Supplier Invoice
- 09:40 AM Express365 Production Ticket(ST) #11237 (Pending Client Verification): Express365 - CR on Sales Invoice and Supplier Invoice
- 09:39 AM Datanory - TSH Production Ticket(ST) #11224 (Pending Client Verification): @~Michael Ooi- Hi @Rashdan, Mobile App suddenly unable to preview previous date CN. Need your assistance on it.
- 09:38 AM Express365 Production Ticket(ST) #11240 (Pending Client Verification): Execution - DO and INV font changed
- !4269d211-6356-44a6-bf3d-37e509d05537.jpg!
- 09:20 AM Express365 Production Ticket(ST) #11240 (Support In Progress): Execution - DO and INV font changed
- 09:03 AM Demo Server Production Ticket(ST) #10471 (Ticket Resolved): Datanory Demo - Deploy current production web, mobile ws, rdl and db schema to demo server
- closed, ticket created before resign
- 09:02 AM Demo Server Production Ticket(ST) #10471 (Support In Progress): Datanory Demo - Deploy current production web, mobile ws, rdl and db schema to demo server
- 09:01 AM Express365 Production Ticket(ST) #10459 (Ticket Resolved): contact missing when DO and invoice printed
- 09:01 AM Datanory Production Production Ticket(ST) #10422 (Ticket Resolved): Yuen Tung - Promo not working
- 09:00 AM Retail Eye Production Ticket(ST) #9916 (Ticket Resolved): RX performance
- 08:59 AM Datanory Production Production Ticket(ST) #11147 (Ticket Resolved): OROMEO - Customer Details Fail To Enter Customer Database Table When Import Customer Through Web
- 08:58 AM Datanory Production Production Ticket(ST) #11177 (Ticket Resolved): Server maintenance-rebuild invoice detail & header(P1 urgent)
- 08:58 AM Datanory Production Production Ticket(ST) #11178 (Ticket Resolved): Server Maintenance- backup table move to different DB - establish SOP(internal P1 urgent)
- 08:58 AM Datanory Production Production Ticket(ST) #11179 (Ticket Resolved): Server Maintenance- maintenance schedule proposal
- 08:58 AM Datanory Production Production Ticket(ST) #11180 (Ticket Resolved): Server Maintenance- sync_integration_transaction_log ,error_log_at and integration_error_log -- schedule maintenance
- 08:57 AM Datanory Production Production Ticket(ST) #11181 (Ticket Resolved): Server maintenance-shrink datanory db master file mdf(P1 urgent)
19/03/2024
- 12:26 PM Datanory - TSH Production Ticket(ST) #11148 (Ticket Resolved): TSH - TSH Issues
- 10:05 AM Datanory - GOLDCREST Production Ticket(ST) #11221: GOLDCREST - collection done on 15/03 but mobile all showing 14/03
- https://app.clickup.com/t/86enweq9g
- 09:52 AM Datanory - GOLDCREST Production Ticket(ST) #11222 (Ticket Resolved): GOLDCREST - can help us check where this amount came from?
- 09:47 AM Datanory - GOLDCREST Production Ticket(ST) #11201 (Ticket Resolved): Gold Crest- hi this customer got cn and we ady knock off the bill, but outstanding still exist
18/03/2024
- 06:18 PM Express365 Production Ticket(ST) #11239 (Pending Client Verification): Express365 - Upload sales invoice cannot delete
- 06:16 PM Express365 Production Ticket(ST) #11239 (Escalated to 3rd Party): Express365 - Upload sales invoice cannot delete
- !c949e2c2-8a6b-4727-abd4-5dbafdb4684a.jpg!
- 06:12 PM Express365 Production Ticket(ST) #11239 (Support In Progress): Express365 - Upload sales invoice cannot delete
- 06:09 PM Express365 Production Ticket(ST) #11239 (Ticket Resolved): Express365 - Upload sales invoice cannot delete
- !75f8c57e-26ed-4192-b769-f4a48e01985c.jpg!
I have try upload this file. How to delete it - 06:11 PM Express365 Production Ticket(ST) #11240 (Ticket Resolved): Execution - DO and INV font changed
- !8cd2c353-6433-4ddd-8ef1-4ad78e74a03a.jpg!
Hi, would like to ask, the address suddenly change font?
!1619f8a7-974... - 06:04 PM Express365 Production Ticket(ST) #11238 (Ticket Resolved): Tiger - Enquiry company ID have support email
- 06:03 PM Express365 Production Ticket(ST) #11238 (Pending Client Verification): Tiger - Enquiry company ID have support email
- 06:01 PM Express365 Production Ticket(ST) #11238 (Escalated to 3rd Party): Tiger - Enquiry company ID have support email
- 05:57 PM Express365 Production Ticket(ST) #11238 (Support In Progress): Tiger - Enquiry company ID have support email
- 05:56 PM Express365 Production Ticket(ST) #11238 (Ticket Resolved): Tiger - Enquiry company ID have support email
- !7c715eac-589e-4b7f-8ad4-e71cbbeadb46.jpg!
why your company have my ID - 05:54 PM Express365 Production Ticket(ST) #11236 (Ticket Resolved): Express365 - adjust the invoice
- 05:53 PM Express365 Production Ticket(ST) #11236 (Pending Client Verification): Express365 - adjust the invoice
- 05:52 PM Express365 Production Ticket(ST) #11236 (Escalated to 3rd Party): Express365 - adjust the invoice
- 05:48 PM Express365 Production Ticket(ST) #11236 (Support In Progress): Express365 - adjust the invoice
- 05:47 PM Express365 Production Ticket(ST) #11236 (Ticket Resolved): Express365 - adjust the invoice
- Customer LCA, MR chan
!9037550d-e736-4ee8-af39-b9e3d25134dd.jpg!
found Invoice still bigger size in the company... - 05:54 PM Express365 Production Ticket(ST) #11237 (Support In Progress): Express365 - CR on Sales Invoice and Supplier Invoice
- !f67486ba-af1d-45c9-a317-9ac163919035.jpg!
To confirm with you, this QR code have to display in here, or other pos... - 05:51 PM Express365 Production Ticket(ST) #11237 (Ticket Resolved): Express365 - CR on Sales Invoice and Supplier Invoice
- !freesnippingtool.com_capture_20240318175216.png!
how to edit in the supplier invoice and Sales Invoice as like th... - 05:15 PM Datanory - GOLDCREST Production Ticket(ST) #11221: GOLDCREST - collection done on 15/03 but mobile all showing 14/03
- select * from member where org_id = 'goldcrest'
select * from txn_invoice_history_header
where org_id = 'goldcre... - 05:10 PM Datanory - GOLDCREST Production Ticket(ST) #11221 (Escalated to Level 3): GOLDCREST - collection done on 15/03 but mobile all showing 14/03
- !6c3485ce-8ed9-4d02-b6ce-5b22c760ae99.jpg!
!Screenshot%202024-03-18%20170700.png!
col_id = ba7ba42e-15b7-4b7d-ad33-... - 04:25 PM Datanory - GOLDCREST Production Ticket(ST) #11221 (Support In Progress): GOLDCREST - collection done on 15/03 but mobile all showing 14/03
- 03:33 PM Datanory - GOLDCREST Production Ticket(ST) #11222 (Support In Progress): GOLDCREST - can help us check where this amount came from?
- 03:31 PM Datanory - GOLDCREST Production Ticket(ST) #11201 (Pending Client Verification): Gold Crest- hi this customer got cn and we ady knock off the bill, but outstanding still exist
- 03:08 PM Datanory Production Production Ticket(ST) #11147 (Pending Client Verification): OROMEO - Customer Details Fail To Enter Customer Database Table When Import Customer Through Web
- hi Rashdan, kindly try again in Trial environment. after fine tune the SP, i have tested fine for oromeo2.
- 03:06 PM Datanory Production Production Ticket(ST) #11147 (Support In Progress): OROMEO - Customer Details Fail To Enter Customer Database Table When Import Customer Through Web
- 02:05 PM Express365 Production Ticket(ST) #11159 (Ticket Resolved): Express365 - E-invoice enquiry
17/03/2024
- 06:12 PM Datanory - GOLDCREST Production Ticket(ST) #11157 (Pending Client Verification): Goldcrest- hi may i ask for this customer, invoice got reflect to autocount, but collection didnt even in datanory, can help me check why this happen？
-- after patched the data
select * from DMS_EcoSystem.dbo.txn_mobile_collection_invoice where inv_id='d6be9ff8-d...
16/03/2024
- 03:08 PM Datanory - GOLDCREST Production Ticket(ST) #11157 (Support In Progress): Goldcrest- hi may i ask for this customer, invoice got reflect to autocount, but collection didnt even in datanory, can help me check why this happen？
- 02:55 PM Datanory - SNEKKU Production Ticket(ST) #11182 (Ticket Resolved): Snekku - Hi, pls help me to check as user said SO 101 not issued by her...how to confirm this yea ?
- 02:43 PM Datanory - GOLDCREST Production Ticket(ST) #11213 (Ticket Resolved): GOLDCREST- inv should be under Shah Idi, why change to amother customer in autocount ya?
- select * from txn_mobile_header where txn_id = '89b13fa9-73d5-4154-bc92-1314b0820f3f'
--select * from member wher... - 02:32 PM Datanory - GOLDCREST Production Ticket(ST) #11213 (Support In Progress): GOLDCREST- inv should be under Shah Idi, why change to amother customer in autocount ya?
- 12:03 PM Datanory - TSH Production Ticket(ST) #11224 (Escalated to Level 3): @~Michael Ooi- Hi @Rashdan, Mobile App suddenly unable to preview previous date CN. Need your assistance on it.
- https://app.clickup.com/t/86envxfjt
- 11:47 AM Datanory - TSH Production Ticket(ST) #11224 (Support In Progress): @~Michael Ooi- Hi @Rashdan, Mobile App suddenly unable to preview previous date CN. Need your assistance on it.
- 11:47 AM Datanory - TSH Production Ticket(ST) #11224 (Ticket Resolved): @~Michael Ooi- Hi @Rashdan, Mobile App suddenly unable to preview previous date CN. Need your assistance on it.
15/03/2024
- 12:23 AM Datanory - NIBOU Production Ticket(ST) #11215 (Ticket Resolved): NIBOU - I can't upload photo
- 01:15 PM Datanory - NIBOU Production Ticket(ST) #11215 (Pending Client Verification): NIBOU - I can't upload photo
- 01:07 PM Datanory - NIBOU Production Ticket(ST) #11215 (Support In Progress): NIBOU - I can't upload photo
- 09:37 AM Datanory - NIBOU Production Ticket(ST) #11215 (Ticket Resolved): NIBOU - I can't upload photo
- - Hi @Louise MCC , I can't upload photo
- Just now still ok , suddenly can't upload - 12:09 AM Datanory - GOLDCREST Production Ticket(ST) #11201 (Support In Progress): Gold Crest- hi this customer got cn and we ady knock off the bill, but outstanding still exist
- 04:08 PM Datanory - GOLDCREST Production Ticket(ST) #11222 (Ticket Resolved): GOLDCREST - can help us check where this amount came from?
- - can help us check where this amount came from? as this user never issue any invoice yet,
- unknown invoice sales a... - 04:03 PM Datanory - GOLDCREST Production Ticket(ST) #11221 (Ticket Resolved): GOLDCREST - collection done on 15/03 but mobile all showing 14/03
- - collection done on 15/03 but mobile all showing 14/03, so datanory and autocount also reflect 14/03
- for issue no... - 03:41 PM Datanory - GOLDCREST Production Ticket(ST) #11214 (Ticket Resolved): GOLDCREST - hi this file is to add person in charge on customer relationship, already inform Jann for this ya
- 12:22 PM Datanory - GOLDCREST Production Ticket(ST) #11214 (Pending Client Verification): GOLDCREST - hi this file is to add person in charge on customer relationship, already inform Jann for this ya
- 12:16 PM Datanory - GOLDCREST Production Ticket(ST) #11214 (Support In Progress): GOLDCREST - hi this file is to add person in charge on customer relationship, already inform Jann for this ya
- 03:24 PM Datanory - GOLDCREST Production Ticket(ST) #10954 (Pending Client Verification): Gold Crest- this customer we ady approved in datanory, but autocount still unable see the SO and collection
- 03:23 PM Datanory - GOLDCREST Production Ticket(ST) #10954 (Verification In Progress): Gold Crest- this customer we ady approved in datanory, but autocount still unable see the SO and collection
- 02:11 PM Express365 Production Ticket(ST) #11209 (Ticket Resolved): Tiger - Request on SST 8% setup
- 12:56 PM Express365 Production Ticket(ST) #11217 (Pending Client Verification): Express365 - print document DO does not have stock code
- 12:55 PM Express365 Production Ticket(ST) #11217 (Support In Progress): Express365 - print document DO does not have stock code
- Hi @365 Principal Leong ,
In current version, the DO printed document can add included the Stock code? is there any ... - 11:01 AM Express365 Production Ticket(ST) #11217 (Ticket Resolved): Express365 - print document DO does not have stock code
- !febb3c25-7640-4770-9c57-8c0acf106f41.jpg!
found that the stock code is not display out. We need the stock code di... - 12:40 PM Datanory - SNEKKU Production Ticket(ST) #10924: Snekku- hi @Azhar13, got remark but SO in, remark disappear, please assist SOMS6000166
- https://app.clickup.com/9018039480/
- 12:01 PM Express365 Production Ticket(ST) #11218 (Ticket Resolved): Express365 - setup issue on company profile
- 12:01 PM Express365 Production Ticket(ST) #11218 (Pending Client Verification): Express365 - setup issue on company profile
- 11:58 AM Express365 Production Ticket(ST) #11218 (Support In Progress): Express365 - setup issue on company profile
- 11:29 AM Express365 Production Ticket(ST) #11218 (Ticket Resolved): Express365 - setup issue on company profile
- Hi I need help
!b8bd774b-57ba-4c34-87ae-c1989db78ab9.jpg!
I nak tanya kenapa email I x muncul dekat atas tue ye sed... - 09:40 AM Datanory Trial Production Ticket(ST) #11141 (Ticket Resolved): TSH - there is an error on the total amount of invoices after extracting to PDF
- 09:39 AM Datanory Trial Production Ticket(ST) #11017 (Ticket Resolved): TSH - we found that invoice for customer with promotion campaign printed from Website it’s unit price & total price are different from invoice printed by Salesman via mobile apps.
- 09:31 AM Datanory Production Production Ticket(ST) #11200 (Ticket Resolved): Goldcrest- this collection didn't reflect to datanory and autocount
- 09:21 AM Datanory Production Production Ticket(ST) #11152 (Ticket Resolved): GOLDCREST - this collection didnt reflect to autocount
- 09:19 AM Datanory Production Production Ticket(ST) #11140 (Ticket Resolved): GOLDCREST - invoice which convert from SO on march, but datanory not reflect
14/03/2024
- 05:25 PM Datanory - GOLDCREST Production Ticket(ST) #11214 (Ticket Resolved): GOLDCREST - hi this file is to add person in charge on customer relationship, already inform Jann for this ya
- hi this file is to add person in charge on customer relationship, already inform Jann for this ya
- 05:15 PM Datanory - GOLDCREST Production Ticket(ST) #11213 (Ticket Resolved): GOLDCREST- inv should be under Shah Idi, why change to amother customer in autocount ya?
- inv should be under Shah Idi, why change to amother customer in autocount ya?
!4149d3f3-3d8e-4bdd-a180-ce457862f406.... - 04:15 PM Datanory Production Production Ticket(ST) #11047 (Ticket Resolved): Goldcrest- 22/2 WWX all collection didn't reflect to autocount
- 03:48 PM Express365 Production Ticket(ST) #11207 (Ticket Resolved): Express365 - enquiry to delete the Void invoice
- 03:48 PM Express365 Production Ticket(ST) #11207: Express365 - enquiry to delete the Void invoice
- !bd9cee7b-bee0-408f-a35f-e672ec87b3d1.jpg!
if not voided, then they can first un-apply the payment from the invoic... - 11:06 AM Express365 Production Ticket(ST) #11207 (Escalated to 3rd Party): Express365 - enquiry to delete the Void invoice
- 11:04 AM Express365 Production Ticket(ST) #11207 (Support In Progress): Express365 - enquiry to delete the Void invoice
- 10:55 AM Express365 Production Ticket(ST) #11207 (Ticket Resolved): Express365 - enquiry to delete the Void invoice
- !6a074680-241d-4aca-a9cc-1253d9466447.jpg!
*Invoice 1795*
!d71b2b71-9d85-46ee-9605-d101c81021f9.jpg!
- 03:48 PM Datanory Production Production Ticket(ST) #11158 (Ticket Resolved): NIBOU - there are some sku missing
- 03:45 PM Express365 Production Ticket(ST) #11174 (Ticket Resolved): Express365 - Tax cannot do edit
- 03:35 PM Datanory Production Production Ticket(ST) #11200 (Pending Client Verification): Goldcrest- this collection didn't reflect to datanory and autocount
- sp_di_mobile_transaction_upload_integration
- 11:36 AM Express365 Production Ticket(ST) #11209 (Pending Client Verification): Tiger - Request on SST 8% setup
- 11:32 AM Express365 Production Ticket(ST) #11209 (Support In Progress): Tiger - Request on SST 8% setup
- 11:27 AM Express365 Production Ticket(ST) #11209 (Ticket Resolved): Tiger - Request on SST 8% setup
- +60173117887 - Chew. Would like to know how to set up the 8% sst. Can call to assist her?
G. H. LIEW ENGINEERING (19... - 11:06 AM Express365 Production Ticket(ST) #11206 (Ticket Resolved): Express365 - enquiry to edit the invoice
- 11:04 AM Express365 Production Ticket(ST) #11206 (Pending Client Verification): Express365 - enquiry to edit the invoice
- 11:02 AM Express365 Production Ticket(ST) #11206 (Support In Progress): Express365 - enquiry to edit the invoice
- 10:49 AM Express365 Production Ticket(ST) #11206 (Ticket Resolved): Express365 - enquiry to edit the invoice
- If i have submitted the sst, how do I edit the DO again?
If i need to amend something in the INV
1. user create... - 10:38 AM Express365 Production Ticket(ST) #11205 (Ticket Resolved): Express365 - SST inquiry
- 10:38 AM Express365 Production Ticket(ST) #11205 (Pending Client Verification): Express365 - SST inquiry
- 10:36 AM Express365 Production Ticket(ST) #11205 (Support In Progress): Express365 - SST inquiry
- yes, All company need for this for next year.
---------------------------------------------
he e-invoice still in... - 10:34 AM Express365 Production Ticket(ST) #11205 (Ticket Resolved): Express365 - SST inquiry
- CLF Machinery request on willing to understand more on SST and E-invoice
- 10:38 AM Express365 Production Ticket(ST) #11204 (Ticket Resolved): Express365 - adjust the invoice
- 10:32 AM Express365 Production Ticket(ST) #11204 (Pending Client Verification): Express365 - adjust the invoice
- 10:30 AM Express365 Production Ticket(ST) #11204 (Support In Progress): Express365 - adjust the invoice
- 10:30 AM Express365 Production Ticket(ST) #11204 (Ticket Resolved): Express365 - adjust the invoice
- !1b8fd3dd-6da3-4a39-b950-f4875dfafa55.jpg!
this font have adjust small then the company name
13/03/2024
- 05:56 PM Datanory - GOLDCREST Production Ticket(ST) #11201 (Ticket Resolved): Gold Crest- hi this customer got cn and we ady knock off the bill, but outstanding still exist
- !WhatsApp%20Image%202024-03-13%20at%2014.55.59_f567391d.jpg!
!WhatsApp%20Image%202024-03-13%20at%2014.56.00_b9ccaa5b... - 05:54 PM Datanory Production Production Ticket(ST) #11140 (Pending Client Verification): GOLDCREST - invoice which convert from SO on march, but datanory not reflect
- 05:53 PM Datanory - SNEKKU Production Ticket(ST) #11033: Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
- Rashdan - this ticket have to follow up with shu ern tomorrow
Have to do testing in trail environment
1) firs... - 05:45 PM Datanory Production Production Ticket(ST) #11200: Goldcrest- this collection didn't reflect to datanory and autocount
- Already checked with shan you on this where Di_ table to the actual table
- 05:34 PM Datanory Production Production Ticket(ST) #11200 (Support In Progress): Goldcrest- this collection didn't reflect to datanory and autocount
- 03:55 PM Datanory Production Production Ticket(ST) #11200 (Ticket Resolved): Goldcrest- this collection didn't reflect to datanory and autocount
- !WhatsApp%20Image%202024-03-13%20at%2012.00.05_b7126f3b.jpg!
- 04:41 PM Datanory - TSH Production Ticket(ST) #11148 (Pending Client Verification): TSH - TSH Issues
- 01:33 PM Datanory - TSH Production Ticket(ST) #11148: TSH - TSH Issues
- Sub total error & unpaid amount error
!1e7c1c68-fa8c-402a-9dbd-f593d5b4c911.jpg!
For items under promotion, the uni... - 04:38 PM Datanory Trial Production Ticket(ST) #11141 (Pending Client Verification): TSH - there is an error on the total amount of invoices after extracting to PDF
- 03:52 PM Datanory Production Production Ticket(ST) #11186 (Ticket Resolved): Goldcrest- hi may i ask what is the reason the outlet longtitute or salesman longtitute didnt show even salesman say he ady set on the location?
- 03:47 PM Datanory Production Production Ticket(ST) #11186 (Support In Progress): Goldcrest- hi may i ask what is the reason the outlet longtitute or salesman longtitute didnt show even salesman say he ady set on the location?
- 01:37 PM Datanory Production Production Ticket(ST) #11188 (Ticket Resolved): Snekku- hi @Azhar13 @Assyafiq MCC why these 2 order pending approval, but not shown in approval module, please assist, thanks
- Already follow up with customer there is no response no response
Will inform if got similar case again
-- Mis... - 12:43 PM Datanory Trial Production Ticket(ST) #11198 (Ticket Resolved): TSH - salesman try to upload his sales to cloud and pop-up this Alert.
- 12:37 PM Datanory Trial Production Ticket(ST) #11198 (Support In Progress): TSH - salesman try to upload his sales to cloud and pop-up this Alert.
- 12:34 PM Datanory Trial Production Ticket(ST) #11061 (Ticket Resolved): HEEN LOONG - Request Trial environment setup for Heen Loong
- 09:51 AM Datanory Production Production Ticket(ST) #10989 (Ticket Resolved): Gold Crest- Geo Fencing Report got error
- 09:14 AM Datanory Trial Production Ticket(ST) #11017 (Pending Client Verification): TSH - we found that invoice for customer with promotion campaign printed from Website it’s unit price & total price are different from invoice printed by Salesman via mobile apps.
12/03/2024
- 06:02 PM Datanory Production Production Ticket(ST) #11004 (Ticket Resolved): GoldCrest- and for customer 302k/141 should be no outstanding ady, but mobile keep showing outstanding inv (the yellow collection didn't update to mobile)
- 02:37 PM Datanory Production Production Ticket(ST) #11004: GoldCrest- and for customer 302k/141 should be no outstanding ady, but mobile keep showing outstanding inv (the yellow collection didn't update to mobile)
- Invoice module in Autocount does not update LastModified date when knock off outstanding amount. Integration query ch...
- 05:51 PM Datanory Production Production Ticket(ST) #11047 (Pending Client Verification): Goldcrest- 22/2 WWX all collection didn't reflect to autocount
- !WhatsApp%20Image%202024-03-12%20at%2017.49.06_0a6c7d67.jpg!
- 05:38 PM Datanory Production Production Ticket(ST) #10904 (Ticket Resolved): GoldCrest- this also, why the total amount will change when we generate into sales order?
- 05:35 PM Datanory Production Production Ticket(ST) #10904 (Pending Client Verification): GoldCrest- this also, why the total amount will change when we generate into sales order?
- 05:17 PM Datanory Production Production Ticket(ST) #10905 (Ticket Resolved): GoldCrest- And this debtor code didn't shown at datanory
- 05:09 PM Datanory Production Production Ticket(ST) #10970 (Ticket Resolved): goldcrest- morning, can help adj the setting as yesterday this sales order we was blank when we print out
- 05:04 PM Datanory Production Production Ticket(ST) #11188 (Pending Client Verification): Snekku- hi @Azhar13 @Assyafiq MCC why these 2 order pending approval, but not shown in approval module, please assist, thanks
- 04:59 PM Datanory Production Production Ticket(ST) #11188 (Support In Progress): Snekku- hi @Azhar13 @Assyafiq MCC why these 2 order pending approval, but not shown in approval module, please assist, thanks
- 09:13 AM Datanory Production Production Ticket(ST) #11188 (Ticket Resolved): Snekku- hi @Azhar13 @Assyafiq MCC why these 2 order pending approval, but not shown in approval module, please assist, thanks
- 04:40 PM Datanory - SNEKKU Production Ticket(ST) #11182 (Pending Client Feedback): Snekku - Hi, pls help me to check as user said SO 101 not issued by her...how to confirm this yea ?
select * from txn_sales_order_header where order_no like '%SOMN4000099%' --ebe13d59-743c-47e3-a7d4-e305ded892d...- 04:38 PM Datanory - SNEKKU Production Ticket(ST) #11182 (Support In Progress): Snekku - Hi, pls help me to check as user said SO 101 not issued by her...how to confirm this yea ?
- 04:13 PM Datanory Trial Production Ticket(ST) #11198 (Ticket Resolved): TSH - salesman try to upload his sales to cloud and pop-up this Alert.
- Hi @Rashdan Hussin, my salesman try to upload his sales to cloud and pop-up this Alert.
!92c14003-b349-49b2-910f-262... - 03:58 PM Datanory Production Production Ticket(ST) #10973 (Ticket Resolved): GoldCrest- Hi, collection didn't reflect to datanory (Salesman Activity Report) and autocount
- 03:50 PM Datanory Production Production Ticket(ST) #11045: Snekku- hi jann, not key in sales order, but in mysoft got
- root cause-- delivary date in datanory db is null, when db datanory-->. my soft it is autochange to minimum 01/011900
- 03:32 PM Datanory Production Production Ticket(ST) #10892 (Ticket Resolved): Snekku- Hi @Assyafiq MCC ,please assist, as done upload, but system no exist
- 03:19 PM Datanory Production Production Ticket(ST) #10900 (Ticket Resolved): GoldCrest-this invoice same issue, they should no outstanding balance ady
- 03:16 PM Datanory Production Production Ticket(ST) #11040 (Ticket Resolved): Snekku - hi @Azhar13 , please assist remove customer 10006_1, not exist in mysoft, thanks
- 03:14 PM Datanory Production Production Ticket(ST) #10747: Snekku - Non-visit outlet for all the customer that their order to be key in without visiting and cater as physical visit.
- havent start due to major changes
- 03:07 PM Datanory Production Production Ticket(ST) #10738: Snekku - Discount percentage enhance to let direct user input become the actual discount (Current 4 = 0.04% --> Enhance 4 = 4%)
- rejected user request due to current logic is using by another org
- 03:05 PM Datanory Production Production Ticket(ST) #10737: Snekku -Future enhacement to allow admin to approve all SO (level 2) > either approver can approve to let the SO flow
- related ticket: https://app.clickup.com/t/86enpw3yd
- 03:03 PM Datanory Production Production Ticket(ST) #10735: Snekku - Turn off warehouse function in sales order
- related ticket: https://app.clickup.com/t/86enrmpeb
- 09:37 AM Datanory Production Production Ticket(ST) #10735: Snekku - Turn off warehouse function in sales order
- Still pending product team to develop. There is no new due date, assign to Arif to follow up.
Clickup : 86enf1a2h - 03:01 PM Datanory Production Production Ticket(ST) #10724: Snekku - Setting to turn off uom2 and uom3 in web portal
- related ticket: https://app.clickup.com/t/86enqhg21
- 09:40 AM Datanory Production Production Ticket(ST) #10724: Snekku - Setting to turn off uom2 and uom3 in web portal
- Still pending product team to develop. Assign to Arif to follow up.
Clickup : 86enf1avu - 02:55 PM Datanory Production Production Ticket(ST) #10721: SNEKKU - Enhance sales order not allow zero amount
- https://app.clickup.com/t/86enf1anp
pending deployment - 09:42 AM Datanory Production Production Ticket(ST) #10721: SNEKKU - Enhance sales order not allow zero amount
- Currently in test environment. Assign to Arif to follow up and test.
Clickup : 86enf1anp - 02:55 PM Datanory Trial Production Ticket(ST) #11197 (Escalated to Level 3): HEEN LOONG - Products Do Not Show In Mobile Apps
- https://app.clickup.com/t/86enuvpth
- 02:50 PM Datanory Trial Production Ticket(ST) #11197 (Support In Progress): HEEN LOONG - Products Do Not Show In Mobile Apps
- 02:50 PM Datanory Trial Production Ticket(ST) #11197 (Ticket Resolved): HEEN LOONG - Products Do Not Show In Mobile Apps
- When we try to search the products, it took so long to loading.
Then the products do not appear and user will kicked... - 02:54 PM Datanory Trial Production Ticket(ST) #11017: TSH - we found that invoice for customer with promotion campaign printed from Website it’s unit price & total price are different from invoice printed by Salesman via mobile apps.
- in progress https://app.clickup.com/t/86enuec1a
- 02:52 PM Datanory - GOLDCREST Production Ticket(ST) #10954 (Ready for Verification): Gold Crest- this customer we ady approved in datanory, but autocount still unable see the SO and collection
- 02:51 PM Datanory - GOLDCREST Production Ticket(ST) #10954: Gold Crest- this customer we ady approved in datanory, but autocount still unable see the SO and collection
- https://app.clickup.com/t/86enmb1ux
please verify with user
- 02:35 PM Datanory - NIBOU Production Ticket(ST) #11176 (Escalated to Level 3): NIBOU - TFP outlet missing a lot , only have pj outlet
- https://app.clickup.com/t/86enuva6f
- 02:27 PM Datanory - SNEKKU Production Ticket(ST) #10950 (Verification In Progress): Snekku-Hi, please assist as keep lag here ya
- 02:27 PM Datanory - SNEKKU Production Ticket(ST) #10950 (Ready for Verification): Snekku-Hi, please assist as keep lag here ya
- https://app.clickup.com/t/86enm6a57
- 02:03 PM Datanory Production Production Ticket(ST) #10921 (Ticket Resolved): Snekku- History derail blank - MO
- 02:02 PM Datanory Production Production Ticket(ST) #10921 (Pending Client Verification): Snekku- History derail blank - MO
- 01:09 PM Datanory Production Production Ticket(ST) #11183 (Ticket Resolved): Gold crest- and can help me check why this collection didnt reflect to autocount？
- 10:13 AM Datanory Production Production Ticket(ST) #11183 (Pending Client Feedback): Gold crest- and can help me check why this collection didnt reflect to autocount？
- As I and Arif was stimulate the Issue We found that invoice has been INJNM000371-240216 has been canceled,
Tak... - 09:11 AM Datanory Production Production Ticket(ST) #11183 (Support In Progress): Gold crest- and can help me check why this collection didnt reflect to autocount？
- 11:30 AM Express365 Production Ticket(ST) #11195 (Ticket Resolved): Express365 - the web sercurity certificate is expired.
- 11:30 AM Express365 Production Ticket(ST) #11195 (Pending Client Verification): Express365 - the web sercurity certificate is expired.
- 11:28 AM Express365 Production Ticket(ST) #11195 (Support In Progress): Express365 - the web sercurity certificate is expired.
- 11:28 AM Express365 Production Ticket(ST) #11195 (Ticket Resolved): Express365 - the web sercurity certificate is expired.
- hi my customer cannot login the website
!7ed95aa7-4eb2-4505-ab76-75c0f4bf2bfc.jpg!
!3e039ebc-c0c5-49af-baf0-7062cb0... - 10:09 AM Datanory Production Production Ticket(ST) #10740 (Pending Client Verification): SNEKKU - To show the sales order number in mobile application. Currently the transaction number in mobile not same with the sales order number in portal.
- Noticed deployed to prod. Arif to verify for closure.
- 10:08 AM Datanory Production Production Ticket(ST) #11187 (Ticket Resolved): Daily Fresh- for this customer, we need to do a permanent close because the shop owner is closing down the shop... however, when we used the on hold function of Y, it doesnt seems to turn off the sales order taking function
- 10:04 AM Datanory Production Production Ticket(ST) #11187 (Support In Progress): Daily Fresh- for this customer, we need to do a permanent close because the shop owner is closing down the shop... however, when we used the on hold function of Y, it doesnt seems to turn off the sales order taking function
- 09:11 AM Datanory Production Production Ticket(ST) #11187 (Ticket Resolved): Daily Fresh- for this customer, we need to do a permanent close because the shop owner is closing down the shop... however, when we used the on hold function of Y, it doesnt seems to turn off the sales order taking function
- !WhatsApp%20Image%202024-03-11%20at%2017.44.05_93f66767.jpg!
!WhatsApp%20Image%202024-03-11%20at%2017.44.42_cd094695... - 10:05 AM Datanory - TSH Production Ticket(ST) #11148 (Escalated to Level 3): TSH - TSH Issues
- Item 1: Done
Item 2: We found no issue for this one. Need to monitor whether the issue are repetitive.
Item 3: Thi... - 10:01 AM Datanory - TSH Production Ticket(ST) #11148 (Support In Progress): TSH - TSH Issues
- 09:51 AM Datanory Production Production Ticket(ST) #10869 (Ticket Resolved): Snekku- Hi, got key in stock count for MR DIY, but report stock count history empty, please assist
- 09:48 AM Datanory Production Production Ticket(ST) #10948 (Ticket Resolved): PrimaAsia - Suggest Order Quantity Formula Issue
- 09:46 AM Datanory Production Production Ticket(ST) #10692 (Ticket Resolved): Snekk u - mobile apps click on date 3/1 but apps navigate to 4/1
- 09:46 AM Datanory Production Production Ticket(ST) #10717 (Ticket Resolved): Snekku - Mobile activity summary Sales Order taking show 6 SO but when click on it, only show 4
- 09:45 AM Datanory Production Production Ticket(ST) #10719 (Ticket Resolved): Snekku - Unplanned route missing after perform any filtering or after check-out from an outlet. Have to click on uplanned route again to show back the list.
- 09:44 AM Datanory Production Production Ticket(ST) #10720 (Ticket Resolved): Snekku - Mobile total aging not showin, always show 0.00
- 09:41 AM Datanory Production Production Ticket(ST) #10722: Snekku - Outstanding SO status to integrate from Mysoft and show in mobile for salesman reference.
- Pending product team to develop. Assign to Arif to follow up.
Clickup : 86enf1ap4 - 09:40 AM Datanory Production Production Ticket(ST) #10723: SNEKKU - Web portal quantity and price text box to not allow scroll
- Pending product team to develop. Assign to Arif to follow up.
Clickup : 86enf1arm - 09:38 AM Datanory Production Production Ticket(ST) #10734 (Ticket Resolved): Snekku - Hi Assyafiq..after remove the attachement, now can not attach new one ..in company announcement
- 09:30 AM DDM Production Ticket(ST) #11112 (Ticket Resolved): INC1624288 - Issue - Autoreport not updated to latest date
- 09:07 AM Datanory Production Production Ticket(ST) #11186 (Ticket Resolved): Goldcrest- hi may i ask what is the reason the outlet longtitute or salesman longtitute didnt show even salesman say he ady set on the location?
- !WhatsApp%20Image%202024-03-11%20at%2016.48.47_7d1b7795.jpg!
11/03/2024
- 12:28 AM Datanory Production Production Ticket(ST) #11181 (Pending Client Verification): Server maintenance-shrink datanory db master file mdf(P1 urgent)
- !shrink%20db.png!
- 12:27 AM Datanory Production Production Ticket(ST) #11181 (Support In Progress): Server maintenance-shrink datanory db master file mdf(P1 urgent)
- 05:19 PM Datanory Production Production Ticket(ST) #11181 (Ticket Resolved): Server maintenance-shrink datanory db master file mdf(P1 urgent)
- 10:51 PM Datanory Production Production Ticket(ST) #11177: Server maintenance-rebuild invoice detail & header(P1 urgent)
- Invoice History Detail
!Rebuild%20invoice%20detail%20schedule.png!
!Rebuild%20invoice%20detail%20.png!
Invoi... - 10:24 PM Datanory Production Production Ticket(ST) #11177 (Pending Client Verification): Server maintenance-rebuild invoice detail & header(P1 urgent)
- 10:22 PM Datanory Production Production Ticket(ST) #11177 (Support In Progress): Server maintenance-rebuild invoice detail & header(P1 urgent)
- 05:14 PM Datanory Production Production Ticket(ST) #11177 (Ticket Resolved): Server maintenance-rebuild invoice detail & header(P1 urgent)
- 10:38 PM Datanory Trial Production Ticket(ST) #11132: Route Plan Import Error
- https://app.clickup.com/t/86entjeuv
- 10:38 PM Datanory Production Production Ticket(ST) #11179 (Pending Client Verification): Server Maintenance- maintenance schedule proposal
- EXEC msdb.dbo.sp_delete_database_backuphistory @database_name = N'DMS_EcoSystem_Preprod'
GO
USE [master]
GO
/****... - 10:36 PM Datanory Production Production Ticket(ST) #11179 (Support In Progress): Server Maintenance- maintenance schedule proposal
- 05:17 PM Datanory Production Production Ticket(ST) #11179 (Ticket Resolved): Server Maintenance- maintenance schedule proposal
- 10:35 PM Datanory Production Production Ticket(ST) #11032: SNEKKU - No catalogue can view in memo?
- https://app.clickup.com/t/86enqnge5
- 10:31 PM Datanory Trial Production Ticket(ST) #11017: TSH - we found that invoice for customer with promotion campaign printed from Website it’s unit price & total price are different from invoice printed by Salesman via mobile apps.
- https://app.clickup.com/t/86enpyfkv
- 10:21 PM Datanory Production Production Ticket(ST) #11180 (Pending Client Verification): Server Maintenance- sync_integration_transaction_log ,error_log_at and integration_error_log -- schedule maintenance
- !maintenance%20housekeep%20schedule.png!
!maintenance%20housekeep.png!
- 10:05 PM Datanory Production Production Ticket(ST) #11180 (Support In Progress): Server Maintenance- sync_integration_transaction_log ,error_log_at and integration_error_log -- schedule maintenance
- 05:18 PM Datanory Production Production Ticket(ST) #11180 (Ticket Resolved): Server Maintenance- sync_integration_transaction_log ,error_log_at and integration_error_log -- schedule maintenance
- 09:45 PM Datanory Trial Production Ticket(ST) #11061 (Support In Progress): HEEN LOONG - Request Trial environment setup for Heen Loong
- 09:03 PM Datanory Production Production Ticket(ST) #11178 (Pending Client Verification): Server Maintenance- backup table move to different DB - establish SOP(internal P1 urgent)
- !move.png!
- 09:02 PM Datanory Production Production Ticket(ST) #11178 (Support In Progress): Server Maintenance- backup table move to different DB - establish SOP(internal P1 urgent)
- 05:15 PM Datanory Production Production Ticket(ST) #11178 (Ticket Resolved): Server Maintenance- backup table move to different DB - establish SOP(internal P1 urgent)
- 08:16 PM Datanory - DAILYFRESH Production Ticket(ST) #11125: Daily fresh - Shows invalid supervisor
- This ticket Already follow up with shu ern
Status:pending deployment - 11:22 AM Datanory - DAILYFRESH Production Ticket(ST) #11125: Daily fresh - Shows invalid supervisor
- Downgrade to P2 as have workaround.
- 07:59 PM Datanory Production Production Ticket(ST) #11043 (Ticket Resolved): Snekku- Wrong invoice amount.. ; Still no sales history for branches acc, urgent!
- 04:19 PM Datanory Production Production Ticket(ST) #11043 (Pending Client Feedback): Snekku- Wrong invoice amount.. ; Still no sales history for branches acc, urgent!
- 06:53 PM Datanory Production Production Ticket(ST) #11008 (Ticket Resolved): Snekku- please check also MC6, MS5
- 05:41 PM Datanory Production Production Ticket(ST) #11184 (Ticket Resolved): Daily Fresh - we just set up TRG branch during the weekend... when i'm not around, supervisor said they are unable to approve the van good request
- Insert Into txn_van_goods_request_approval_history([id], [van_goods_request_id], [member_id], [status], [status_date]...
- 05:26 PM Datanory Production Production Ticket(ST) #11184 (Support In Progress): Daily Fresh - we just set up TRG branch during the weekend... when i'm not around, supervisor said they are unable to approve the van good request
- 05:26 PM Datanory Production Production Ticket(ST) #11184 (Ticket Resolved): Daily Fresh - we just set up TRG branch during the weekend... when i'm not around, supervisor said they are unable to approve the van good request
- -- user is TRG03, supervisor is TRG01
- 05:24 PM Datanory Production Production Ticket(ST) #11183 (Ticket Resolved): Gold crest- and can help me check why this collection didnt reflect to autocount？
- CCJNM000455-240309 -- Collection
- 05:22 PM Datanory - SNEKKU Production Ticket(ST) #11182 (Ticket Resolved): Snekku - Hi, pls help me to check as user said SO 101 not issued by her...how to confirm this yea ?
- !WhatsApp%20Image%202024-03-11%20at%2010.28.04_d4581c3c.jpg!
- 04:15 PM Datanory - GOLDCREST Production Ticket(ST) #10897 (Pending Client Verification): Goldcrest- this collection rm202 didnt reflect to phone
- 04:05 PM Datanory Production Production Ticket(ST) #11046 (Ticket Resolved): Gold Crest - may i ask why salesman got fill in which inv the collection pay but autocount didnt knock off?
- 03:33 PM Datanory Production Production Ticket(ST) #11121 (Ticket Resolved): Daily Fresh - @Azhar13 after redownload, SKU still didn't appear..how come?
- 03:30 PM Datanory Production Production Ticket(ST) #10856 (Ticket Resolved): SNEKKU - check out time add in geo fencing report, thanks
- 03:28 PM Datanory Production Production Ticket(ST) #10856 (Verification In Progress): SNEKKU - check out time add in geo fencing report, thanks
- 03:27 PM Datanory Production Production Ticket(ST) #10856 (Ready for Verification): SNEKKU - check out time add in geo fencing report, thanks
- 03:10 PM Datanory Production Production Ticket(ST) #11079 (Ticket Resolved): Snekku- user found that the invoice amount is 0 for customer -2D001 and ninso customer ;Wrong invoice amount
- 02:57 PM Datanory Production Production Ticket(ST) #10967 (Ticket Resolved): DailyFresh- this 3 outlet we already transfer to JHB06, but why still appear in JHB04 plan call
- 02:54 PM Datanory Production Production Ticket(ST) #10874 (Ticket Resolved): Daily Fresh-Sel17 mobile , above transactions is not capture in the database.vwe had uploaded the database too for your checking. Kindly be reminded , any update version need to be informed in the main communication channel. I just had a surprise we nee
- 02:28 PM Datanory Production Production Ticket(ST) #10898 (Ticket Resolved): Goldcrest-Loading for a long time
- 02:27 PM Datanory Production Production Ticket(ST) #11029 (Ticket Resolved): Snekku- Hi @Azhar13, promo set 3% discount Here is shown total amount discount instead of percent?
- 02:23 PM Datanory Production Production Ticket(ST) #10857 (Ticket Resolved): Goldcrest-and why the sku price will change when go to datanory? SO pricing 50.75, become 48.72
- 02:20 PM Datanory Production Production Ticket(ST) #10899 (Ticket Resolved): goldcrest- for trial version, not allowed me change price code
- 02:18 PM Datanory Production Production Ticket(ST) #10864 (Ticket Resolved): Hi @Assyafiq MCC ,tried but unable save due to legacy customer code, region, state compulsory fill in.
- 02:15 PM Datanory Production Production Ticket(ST) #10861 (Ticket Resolved): Snekku- Hi @Assyafiq MCC, some outlets repeat in planned route, please assist, thanks
- 02:11 PM Datanory - NIBOU Production Ticket(ST) #11176 (Support In Progress): NIBOU - TFP outlet missing a lot , only have pj outlet
- 02:11 PM Datanory - NIBOU Production Ticket(ST) #11176 (Ticket Resolved): NIBOU - TFP outlet missing a lot , only have pj outlet
- - @Louise MCC Louise , my TFP outlet missing a lot , only have pj outlet
- @Louise MCC before using trial have othe... - 02:10 PM Datanory Production Production Ticket(ST) #11074 (Ticket Resolved): DailyFresh- sales value report total net sales is still having minor variances vs. sales qty by item... how come ya?
- 02:00 PM Datanory Production Production Ticket(ST) #11074 (Pending Client Verification): DailyFresh- sales value report total net sales is still having minor variances vs. sales qty by item... how come ya?
- 02:05 PM Datanory Production Production Ticket(ST) #10892 (Pending Client Verification): Snekku- Hi @Assyafiq MCC ,please assist, as done upload, but system no exist
- 02:03 PM Datanory Production Production Ticket(ST) #11082 (Ticket Resolved): Daily Fresh- customer database empty again, pls resolve this issue. tq
- 11:27 AM Datanory Production Production Ticket(ST) #11082: Daily Fresh- customer database empty again, pls resolve this issue. tq
- please check with technical team the root cause and resolution.
- 01:59 PM Datanory Production Production Ticket(ST) #10850 (Ticket Resolved): SNEKKU - please remove this ya as mysoft just 1 only
- 12:20 PM Datanory Production Production Ticket(ST) #10736 (Ticket Resolved): Snekku - Adding new SKU in sales order portal for the first time will not be successful. Has to add again 2nd time then it success.
- 12:18 PM Datanory Production Production Ticket(ST) #10737: Snekku -Future enhacement to allow admin to approve all SO (level 2) > either approver can approve to let the SO flow
- Find out still in que at product team. Assign to Arif to follow up.
Clickup : 86enf1a97 - 12:11 PM Express365 Production Ticket(ST) #11174 (Escalated to 3rd Party): Express365 - Tax cannot do edit
- 12:10 PM Express365 Production Ticket(ST) #11174 (Support In Progress): Express365 - Tax cannot do edit
- !f4dd3577-e538-4c75-b1c4-c09630f97fc4.jpg!
- 12:10 PM Express365 Production Ticket(ST) #11174 (Ticket Resolved): Express365 - Tax cannot do edit
- !6f0e7337-d9dc-47b6-b0c9-5a6627c9e805.jpg!
hi, saya hamizah dari pkbf(tourism pahang). saya try create 8% sst deka... - 12:07 PM Datanory Production Production Ticket(ST) #10738: Snekku - Discount percentage enhance to let direct user input become the actual discount (Current 4 = 0.04% --> Enhance 4 = 4%)
- Find out product team havent work on the development. Assign to Arif to follow up.
Clickup : 86enf1aah - 12:02 PM Datanory Production Production Ticket(ST) #10740: SNEKKU - To show the sales order number in mobile application. Currently the transaction number in mobile not same with the sales order number in portal.
- Currently pending deployment as product team has complete development. Assign to arif to follow up.
Clickup : 86en... - 11:59 AM Datanory Production Production Ticket(ST) #10741 (Ticket Resolved): Snekku - Can't view SKU name completely in mobile apps module so,stock count, gr etc
- 11:51 AM Datanory Production Production Ticket(ST) #10742: Snekku - Freeze the SKU description when in so,return and stock count etc
- Task escalate due to this is feature enhancement. Currently still pending product team to develop. Assign to Arif to ...
- 11:47 AM Datanory Production Production Ticket(ST) #10743 (Ticket Resolved): Snekku - Hide stock balance column in mobile so
- 11:45 AM Datanory Production Production Ticket(ST) #10744 (Ticket Resolved): Snekku - Mobile sales order cart footer not allow scroll and will be more efficient if can scroll together with the product
- 11:36 AM Datanory Production Production Ticket(ST) #10745: Snekku - Get location check the current location with the location in store master and alert user.
- This is new feature requested by Snekku. Escalated to Product team but still pending and no progress. Assigned to Ari...
- 11:35 AM Datanory Trial Production Ticket(ST) #11026 (Ticket Resolved): NIBOU - carton can be scan, unit barcode can’t be scan
- 11:33 AM Datanory Trial Production Ticket(ST) #11026 (Pending Client Verification): NIBOU - carton can be scan, unit barcode can’t be scan
- 11:33 AM Datanory Production Production Ticket(ST) #10747: Snekku - Non-visit outlet for all the customer that their order to be key in without visiting and cater as physical visit.
- Still pending product team to develop. Task assigned to Arif to follow up.
Clickup ticket : 86enf1af2 - 11:32 AM Datanory Trial Production Ticket(ST) #11051 (Ticket Resolved): KARA - Request Trial Environment Setup for Kara Personal Care
- 11:30 AM Datanory Production Production Ticket(ST) #11078 (Ticket Resolved): OROMEO - Product Master, Customer Master, Merchandiser
- 11:27 AM Datanory Production Production Ticket(ST) #10748 (Ticket Resolved): Snekku - Double key in the sales order resolution by adding sales order history in activity page before submit new so.
- 11:20 AM Datanory Production Production Ticket(ST) #11140: GOLDCREST - invoice which convert from SO on march, but datanory not reflect
- please check and verify the latest deployment by Shan You.
- 11:12 AM Datanory Production Production Ticket(ST) #10757 (Ticket Resolved): Snekku - please assist as done get location for customer 2D001, but not reflect in web
- 11:12 AM Datanory Production Production Ticket(ST) #10800 (Ticket Resolved): Prima Asia - Suggested Quantity Formula hit error
- 11:10 AM Datanory Production Production Ticket(ST) #10846 (Ticket Resolved): SNEKKU - Unplanned route will shown unploaded everyday if got do transaction in 1 day?
- 11:09 AM Datanory Production Production Ticket(ST) #10847 (Ticket Resolved): SNEKKU - Customer photo and location not update datanory when perform in mobile
- 11:09 AM Datanory Production Production Ticket(ST) #11158: NIBOU - there are some sku missing
- no issue at our side, user's device and Louise's device still facing the same issue.
Planning:
1. collect data f... - 11:08 AM Datanory Trial Production Ticket(ST) #10566 (Ticket Resolved): Prima Asia - SFA Implementation for Prima Asia
- 10:23 AM Express365 Production Ticket(ST) #11156: Express365 - delete the void invoice
- Hi @365 Principal Leong, user would like to delete this void invoice permanently in system. Refer from user would lik...
- 09:49 AM Datanory Production Production Ticket(ST) #11169 (Ticket Resolved): Daily Fresh- @~Jann Yap @Assyafiq MCC . some salesman unable To do van good receive.. mlk04 already upload db
- 09:46 AM Datanory Production Production Ticket(ST) #11169 (Support In Progress): Daily Fresh- @~Jann Yap @Assyafiq MCC . some salesman unable To do van good receive.. mlk04 already upload db
- 09:46 AM Datanory Production Production Ticket(ST) #11169 (Ticket Resolved): Daily Fresh- @~Jann Yap @Assyafiq MCC . some salesman unable To do van good receive.. mlk04 already upload db
- 09:39 AM Demo Server Production Ticket(ST) #11168 (Support In Progress): Gentle Supreme - Setup new environment for demo
- 09:38 AM Demo Server Production Ticket(ST) #11168 (Ticket Resolved): Gentle Supreme - Setup new environment for demo
09/03/2024
- 05:41 PM Datanory - GOLDCREST Production Ticket(ST) #11160 (Escalated to Level 3): GoldCREST - hi may i ask why this receipt in A4 format not showing customer code or name ? if in 3'' format it showing
- 05:37 PM Datanory - GOLDCREST Production Ticket(ST) #11160 (Support In Progress): GoldCREST - hi may i ask why this receipt in A4 format not showing customer code or name ? if in 3'' format it showing
- 04:15 PM Datanory - GOLDCREST Production Ticket(ST) #11160 (Ticket Resolved): GoldCREST - hi may i ask why this receipt in A4 format not showing customer code or name ? if in 3'' format it showing
- 03:45 PM Datanory - GOLDCREST Production Ticket(ST) #11157 (Pending Client Feedback): Goldcrest- hi may i ask for this customer, invoice got reflect to autocount, but collection didnt even in datanory, can help me check why this happen？
- hi sorry to disturb weekend, the invoice total amt is RM116, but customer do paid part payment RM60 before that, so t...
- 03:40 PM Datanory - GOLDCREST Production Ticket(ST) #11157 (Support In Progress): Goldcrest- hi may i ask for this customer, invoice got reflect to autocount, but collection didnt even in datanory, can help me check why this happen？
08/03/2024
- 11:28 AM Express365 Production Ticket(ST) #11159 (Pending Client Verification): Express365 - E-invoice enquiry
- 11:28 AM Express365 Production Ticket(ST) #11159 (Support In Progress): Express365 - E-invoice enquiry
- 11:27 AM Express365 Production Ticket(ST) #11159 (Ticket Resolved): Express365 - E-invoice enquiry
- hi Sir, basically we wanna know whether express365 is e-invoice ready? meaning we can raise our invoice through expre...
- 11:26 AM Express365 Production Ticket(ST) #11156 (Ticket Resolved): Express365 - delete the void invoice
- 11:06 AM Express365 Production Ticket(ST) #11156 (Pending Client Verification): Express365 - delete the void invoice
- 11:03 AM Express365 Production Ticket(ST) #11156 (Support In Progress): Express365 - delete the void invoice
- !dec8a71b-f74e-4663-bcd1-17bbd112d60a.jpg!
!88920445-7dfe-489d-943a-746fa7866ad8.jpg!
- 10:52 AM Express365 Production Ticket(ST) #11156 (Ticket Resolved): Express365 - delete the void invoice
- !ed804403-ad6b-44c8-93a8-f31c556002cc.jpg!
i am planning to delete all entries in one of my company profile in ord... - 11:09 AM Datanory Production Production Ticket(ST) #11158 (Support In Progress): NIBOU - there are some sku missing
- 11:09 AM Datanory Production Production Ticket(ST) #11158 (Ticket Resolved): NIBOU - there are some sku missing
- Hi @Louise MCC there are some sku missing
Also, the photos of sku missing
"Scan barcode " not functioning - 10:55 AM Datanory - GOLDCREST Production Ticket(ST) #11157 (Ticket Resolved): Goldcrest- hi may i ask for this customer, invoice got reflect to autocount, but collection didnt even in datanory, can help me check why this happen？
- !WhatsApp%20Image%202024-03-08%20at%2010.52.00_eb1845a1.jpg!
07/03/2024
- 10:57 PM Datanory Production Production Ticket(ST) #11152 (Pending Client Verification): GOLDCREST - this collection didnt reflect to autocount
- !2af12903-fd26-46a7-a11f-1a03f6b26624.jpg!
- 10:50 PM Datanory Production Production Ticket(ST) #11152 (Support In Progress): GOLDCREST - this collection didnt reflect to autocount
- 10:50 PM Datanory Production Production Ticket(ST) #11152 (Ticket Resolved): GOLDCREST - this collection didnt reflect to autocount
- hi, this collection didnt reflect to autocount, can help us check?
!1ddbdcc4-81f2-4a73-a93b-2fa5b2d30e37.jpg!
- 10:46 PM Datanory Production Production Ticket(ST) #11140 (Escalated to Level 3): GOLDCREST - invoice which convert from SO on march, but datanory not reflect
- Hi jann. This goldcrest issue was due to deployment issue. Based on my discussion with shanyou, integration for goldc...
- 04:54 PM Datanory Trial Production Ticket(ST) #11146 (Support In Progress): KARA - Product Price Code Missing When Import SKU Through Web
- 09:18 AM Datanory Trial Production Ticket(ST) #11146 (Ticket Resolved): KARA - Product Price Code Missing When Import SKU Through Web
- When we insert the new products using SKU Import, all the products details enter the database successfully.
Except t... - 10:33 AM Datanory - TSH Production Ticket(ST) #11148 (Ticket Resolved): TSH - TSH Issues
- Dear Rashdan,
Kindly assist to solve some of the issues which reported by TSH:
1) The format, spacing, and font... - 09:47 AM Datanory Production Production Ticket(ST) #11147 (Ticket Resolved): OROMEO - Customer Details Fail To Enter Customer Database Table When Import Customer Through Web
- When we insert the new customers using Customer Import, all the customers details only enter the 'di table' database ...
- 09:17 AM Datanory Trial Production Ticket(ST) #11058 (Ticket Resolved): DATANORYTRIAL- Upload products using SKU Import but price code not appear
06/03/2024
- 06:35 PM Datanory Trial Production Ticket(ST) #11141 (Escalated to Level 3): TSH - there is an error on the total amount of invoices after extracting to PDF
- https://app.clickup.com/t/86entpprx
- 04:43 PM Datanory Trial Production Ticket(ST) #11141 (Support In Progress): TSH - there is an error on the total amount of invoices after extracting to PDF
- 04:43 PM Datanory Trial Production Ticket(ST) #11141 (Ticket Resolved): TSH - there is an error on the total amount of invoices after extracting to PDF
- Hi @Louise MCC, there is an error on the total amount of invoices after extracting to PDF. As per the picture shown i...
- 06:04 PM Datanory Production Production Ticket(ST) #11078 (Pending Client Verification): OROMEO - Product Master, Customer Master, Merchandiser
- select * from customer where org_id = 'oromeo'
select * from customer_to_user_relation where org_id = 'oromeo' and u... - 05:53 PM Datanory Production Production Ticket(ST) #11078 (Support In Progress): OROMEO - Product Master, Customer Master, Merchandiser
- 04:55 PM Express365 Production Ticket(ST) #11099 (Ticket Resolved): insert new customer detail
- 04:54 PM Express365 Production Ticket(ST) #11092 (Ticket Resolved): Express365 - Customer statement 's font size small
- 04:53 PM Express365 Production Ticket(ST) #11085 (Ticket Resolved): Express365 - Customer statement 's font size small
- 04:47 PM Datanory Trial Production Ticket(ST) #11014 (Ticket Resolved): Suntory - Back suntory datanory database from test server and restore as new database in trial server
- 04:46 PM Datanory Trial Production Ticket(ST) #11014 (Pending Client Verification): Suntory - Back suntory datanory database from test server and restore as new database in trial server
- 04:44 PM Express365 Production Ticket(ST) #11091 (Ticket Resolved): Express365 - SST inquiry
- 04:41 PM Express365 Production Ticket(ST) #11091 (Pending Client Verification): Express365 - SST inquiry
- 04:30 PM Datanory Production Production Ticket(ST) #11140 (Support In Progress): GOLDCREST - invoice which convert from SO on march, but datanory not reflect
- 04:30 PM Datanory Production Production Ticket(ST) #11140 (Ticket Resolved): GOLDCREST - invoice which convert from SO on march, but datanory not reflect
- we do have invoice which convert from SO on march, but datanory not reflect to those invoice
!37011ad3-b908-42d3-aad... - 10:07 AM Datanory Trial Production Ticket(ST) #11132 (Escalated to Level 3): Route Plan Import Error
- 09:32 AM Datanory Trial Production Ticket(ST) #11132 (Support In Progress): Route Plan Import Error
- 09:29 AM Datanory Trial Production Ticket(ST) #11132 (Ticket Resolved): Route Plan Import Error
- - The error happen when we try to validate the uploaded file.
- When stored procedure execute RoutePlanDataDisplay, ... - 09:01 AM Datanory Production Production Ticket(ST) #11131 (Ticket Resolved): NIBOU - can check why these customer has missing branch when integrate mydin data from Excel?
- 08:57 AM Datanory Production Production Ticket(ST) #11131 (Support In Progress): NIBOU - can check why these customer has missing branch when integrate mydin data from Excel?
- 08:54 AM Datanory Production Production Ticket(ST) #11131 (Ticket Resolved): NIBOU - can check why these customer has missing branch when integrate mydin data from Excel?
- - @Assyafiq MCC can check why these customer has missing branch when integrate mydin data from Excel?
- i think the ...
05/03/2024
- 06:39 PM Datanory - DAILYFRESH Production Ticket(ST) #11125 (Escalated to Level 3): Daily fresh - Shows invalid supervisor
- 06:34 PM Datanory - DAILYFRESH Production Ticket(ST) #11125 (Support In Progress): Daily fresh - Shows invalid supervisor
- 06:31 PM Datanory - DAILYFRESH Production Ticket(ST) #11125 (Ticket Resolved): Daily fresh - Shows invalid supervisor
- !WhatsApp%20Image%202024-03-05%20at%2009.06.46_4060a9b1.jpg!
- 03:02 PM Datanory Trial Production Ticket(ST) #11118 (Ticket Resolved): KARA - Kara backend cannot login
- 12:11 PM Datanory Trial Production Ticket(ST) #11118 (Pending Client Verification): KARA - Kara backend cannot login
- 11:39 AM Datanory Trial Production Ticket(ST) #11118 (Support In Progress): KARA - Kara backend cannot login
- 11:24 AM Datanory Trial Production Ticket(ST) #11118 (Ticket Resolved): KARA - Kara backend cannot login
- All web user cannot login.
!d11248e7-f864-4b10-b049-4aa28c003f54.jpg!
- 12:42 PM Datanory Production Production Ticket(ST) #11121 (Pending Client Verification): Daily Fresh - @Azhar13 after redownload, SKU still didn't appear..how come?
- 12:38 PM Datanory Production Production Ticket(ST) #11121 (Support In Progress): Daily Fresh - @Azhar13 after redownload, SKU still didn't appear..how come?
- 12:36 PM Datanory Production Production Ticket(ST) #11121 (Ticket Resolved): Daily Fresh - @Azhar13 after redownload, SKU still didn't appear..how come?
- !WhatsApp%20Image%202024-03-05%20at%2011.42.43_c35267d3.jpg!
!WhatsApp%20Image%202024-03-05%20at%2011.42.43_cda20bae... - 12:41 PM Datanory Trial Production Ticket(ST) #11120 (Ticket Resolved): TSH - My salesman unable to receive the van goods request after download
- 12:32 PM Datanory Trial Production Ticket(ST) #11120 (Support In Progress): TSH - My salesman unable to receive the van goods request after download
- 12:30 PM Datanory Trial Production Ticket(ST) #11120 (Ticket Resolved): TSH - My salesman unable to receive the van goods request after download
- - Morning @Louise MCC, need your assistance urgently about this issue.
My salesman unable to receive the van goods r...
04/03/2024
- 06:21 PM Datanory Production Production Ticket(ST) #11116 (Ticket Resolved): Daily fresh - @Azhar13 need your help to check on LKW04 DB.. they claimed that they have received the stocks BUT it didnt appear in the van inventory... they've uploaded the DB into the system. would you pls check what happened?
- !WhatsApp%20Image%202024-03-04%20at%2017.13.42_41774405.jpg!
- 06:02 PM Datanory Production Production Ticket(ST) #11116 (Support In Progress): Daily fresh - @Azhar13 need your help to check on LKW04 DB.. they claimed that they have received the stocks BUT it didnt appear in the van inventory... they've uploaded the DB into the system. would you pls check what happened?
- 06:01 PM Datanory Production Production Ticket(ST) #11116 (Ticket Resolved): Daily fresh - @Azhar13 need your help to check on LKW04 DB.. they claimed that they have received the stocks BUT it didnt appear in the van inventory... they've uploaded the DB into the system. would you pls check what happened?
- 06:06 PM Datanory Trial Production Ticket(ST) #11051 (Pending Client Verification): KARA - Request Trial Environment Setup for Kara Personal Care
- 02:35 PM Datanory Production Production Ticket(ST) #11114 (Ticket Resolved): Snekku - hi @Azhar13 , please assist reject SOME1000117, SOME1000119, thanks
- 02:29 PM Datanory Production Production Ticket(ST) #11114 (Support In Progress): Snekku - hi @Azhar13 , please assist reject SOME1000117, SOME1000119, thanks
- 02:25 PM Datanory Production Production Ticket(ST) #11114 (Ticket Resolved): Snekku - hi @Azhar13 , please assist reject SOME1000117, SOME1000119, thanks
- !WhatsApp%20Image%202024-03-04%20at%2011.59.05_c5ee674e.jpg!
- 01:57 PM Datanory Production Production Ticket(ST) #11113 (Ticket Resolved): NIBOU - failed check in for 1st outlet today after d.load new link datanory.
- 12:09 PM Datanory Production Production Ticket(ST) #11113 (Pending Client Verification): NIBOU - failed check in for 1st outlet today after d.load new link datanory.
- 11:42 AM Datanory Production Production Ticket(ST) #11113 (Support In Progress): NIBOU - failed check in for 1st outlet today after d.load new link datanory.
- 11:17 AM Datanory Production Production Ticket(ST) #11113 (Ticket Resolved): NIBOU - failed check in for 1st outlet today after d.load new link datanory.
- Hi louise, I failed check in for 1st outlet today after d.load new link datanory. please help me.
- 12:37 PM DDM Production Ticket(ST) #11112 (Pending Client Verification): INC1624288 - Issue - Autoreport not updated to latest date
- Standard
- 11:55 AM DDM Production Ticket(ST) #11112 (Support In Progress): INC1624288 - Issue - Autoreport not updated to latest date
- 11:09 AM DDM Production Ticket(ST) #11112 (Ticket Resolved): INC1624288 - Issue - Autoreport not updated to latest date
- Dear Team,
Notice that autoreport not updated to latest date, kindly check and solve the issue.
!image.png!
... - 09:57 AM Datanory - GOLDCREST Production Ticket(ST) #11084 (Escalated to Level 3): goldcrest- hi this invoice cancelled by salesman but EOD still deduct this invoice stock, can help us check on it?
- 09:52 AM Datanory - GOLDCREST Production Ticket(ST) #11084 (Support In Progress): goldcrest- hi this invoice cancelled by salesman but EOD still deduct this invoice stock, can help us check on it?
03/03/2024
- 07:06 PM Express365 Production Ticket(ST) #11099 (Pending Client Verification): insert new customer detail
- 07:02 PM Express365 Production Ticket(ST) #11099 (Support In Progress): insert new customer detail
02/03/2024
- 04:27 PM Datanory Trial Production Ticket(ST) #11025 (Ticket Resolved): NIBOU - photo report cannot be zoom and not clear
01/03/2024
- 04:36 PM Datanory Production Production Ticket(ST) #11102 (Ticket Resolved): daily fresh - supervisor try upload database but cannot be done, using different network data/hotspot
- 04:32 PM Datanory Production Production Ticket(ST) #11102 (Support In Progress): daily fresh - supervisor try upload database but cannot be done, using different network data/hotspot
- 04:30 PM Datanory Production Production Ticket(ST) #11102 (Ticket Resolved): daily fresh - supervisor try upload database but cannot be done, using different network data/hotspot
- !WhatsApp%20Image%202024-03-01%20at%2010.57.20_049fbaf1.jpg!
!WhatsApp%20Image%202024-03-01%20at%2010.58.02_1fe681f3... - 04:27 PM Datanory Production Production Ticket(ST) #11101 (Ticket Resolved): Snekku- hi @Azhar13, please assist to solve, as invalid data
- 04:21 PM Datanory Production Production Ticket(ST) #11101 (Support In Progress): Snekku- hi @Azhar13, please assist to solve, as invalid data
- 04:20 PM Datanory Production Production Ticket(ST) #11101 (Ticket Resolved): Snekku- hi @Azhar13, please assist to solve, as invalid data
- !WhatsApp%20Image%202024-03-01%20at%2013.14.54_8d7196cb.jpg!
- 01:54 PM Express365 Production Ticket(ST) #11099 (Ticket Resolved): insert new customer detail
- Please help to fill in the e365 google spreadsheet this new customer.
After that please inform leong, he'll create t... - 12:26 PM Express365 Production Ticket(ST) #11085 (Pending Client Verification): Express365 - Customer statement 's font size small
- 12:18 PM Express365 Production Ticket(ST) #11085 (Support In Progress): Express365 - Customer statement 's font size small
- 10:07 AM Express365 Production Ticket(ST) #11085 (Ticket Resolved): Express365 - Customer statement 's font size small
- 12:06 PM Express365 Production Ticket(ST) #11092 (Escalated to 3rd Party): Express365 - Customer statement 's font size small
- 12:01 PM Express365 Production Ticket(ST) #11092 (Ticket Resolved): Express365 - Customer statement 's font size small
- !fdd913b7-7bf2-4662-a043-f4ade628557f.jpg!
我们只是要字体大一点，如果很多个 item 可以print full size of computer 纸
因为太多item, 如果是half ... - 12:01 PM Express365 Production Ticket(ST) #11091 (Support In Progress): Express365 - SST inquiry
- 11:58 AM Express365 Production Ticket(ST) #11091 (Ticket Resolved): Express365 - SST inquiry
- !5cc89b10-71ab-4372-a580-a5b48056db42.jpg!
Hello hai , sy yg call tadi dari PKBF nk tanya lah kenapa yang ni takde u... - 09:29 AM Datanory - GOLDCREST Production Ticket(ST) #11084 (Ticket Resolved): goldcrest- hi this invoice cancelled by salesman but EOD still deduct this invoice stock, can help us check on it?
- !WhatsApp%20Image%202024-02-29%20at%2014.55.35_81d42ba4.jpg!
!WhatsApp%20Image%202024-02-29%20at%2014.55.34_a0fd90ff... - 09:10 AM Datanory Trial Production Ticket(ST) #11026 (Escalated to Level 3): NIBOU - carton can be scan, unit barcode can’t be scan
29/02/2024
- 05:29 PM Datanory Production Production Ticket(ST) #11043 (Escalated to Level 3): Snekku- Wrong invoice amount.. ; Still no sales history for branches acc, urgent!
- 05:26 PM Datanory Production Production Ticket(ST) #11043 (Support In Progress): Snekku- Wrong invoice amount.. ; Still no sales history for branches acc, urgent!
- 05:19 PM Datanory Production Production Ticket(ST) #10967 (Pending Client Verification): DailyFresh- this 3 outlet we already transfer to JHB06, but why still appear in JHB04 plan call
- 05:12 PM Datanory Production Production Ticket(ST) #11034 (Ticket Resolved): Daily Fresh - Hi guys, please help to check yesterday balance good stock is missing, supposed to have 5-6 item. Sorry I don't have yesterday printed EOD report cause salesman doesn't keep it.already uploaded DB, Urgent!
- 02:14 PM Datanory Production Production Ticket(ST) #11034 (Support In Progress): Daily Fresh - Hi guys, please help to check yesterday balance good stock is missing, supposed to have 5-6 item. Sorry I don't have yesterday printed EOD report cause salesman doesn't keep it.already uploaded DB, Urgent!
- 04:50 PM Datanory Production Production Ticket(ST) #11035 (Ticket Resolved): DailyFresh - @~Jann Yap @Assyafiq MCC I'm at Kuantan branch now.. supervisor complained that the total amount is having varianceI calculated and i get rm1399.04.. system captured rm1417.10
- 04:33 PM Datanory Production Production Ticket(ST) #11074 (Escalated to Level 3): DailyFresh- sales value report total net sales is still having minor variances vs. sales qty by item... how come ya?
- 12:14 PM Datanory Production Production Ticket(ST) #11079 (Pending Client Verification): Snekku- user found that the invoice amount is 0 for customer -2D001 and ninso customer ;Wrong invoice amount
- 12:06 PM Datanory Production Production Ticket(ST) #11079 (Support In Progress): Snekku- user found that the invoice amount is 0 for customer -2D001 and ninso customer ;Wrong invoice amount
- 10:21 AM Datanory Production Production Ticket(ST) #11079 (Ticket Resolved): Snekku- user found that the invoice amount is 0 for customer -2D001 and ninso customer ;Wrong invoice amount
- !WhatsApp%20Image%202024-02-28%20at%2019.02.24_78828136.jpg!
!WhatsApp%20Image%202024-02-28%20at%2019.05.41_5611dd15... - 12:03 PM Datanory Production Production Ticket(ST) #11082 (Pending Client Verification): Daily Fresh- customer database empty again, pls resolve this issue. tq
- exec sp_executesql N'spCustomerMasterDataRetriveList @total, @org_id, @member_id',N'@total int,@org_id nvarchar(7),@m...
- 11:53 AM Datanory Production Production Ticket(ST) #11082 (Support In Progress): Daily Fresh- customer database empty again, pls resolve this issue. tq
- exec sp_executesql N'spCustomerMasterDataRetriveList @total, @org_id, @member_id',N'@total int,@org_id nvarchar(7),@m...
- 11:39 AM Datanory Production Production Ticket(ST) #11082 (Ticket Resolved): Daily Fresh- customer database empty again, pls resolve this issue. tq
- !WhatsApp%20Image%202024-02-29%20at%2010.14.55_40da5792.jpg!
- 11:34 AM Datanory Production Production Ticket(ST) #11060 (Ticket Resolved): NIBOU - Setup NIBOU in PRODUCTION by migrating data from TRIAL
- 11:28 AM Datanory Production Production Ticket(ST) #11060 (Support In Progress): NIBOU - Setup NIBOU in PRODUCTION by migrating data from TRIAL
- 11:25 AM Datanory Trial Production Ticket(ST) #11053 (Ticket Resolved): NIBOU - Clean Up Master Data in TRIAL to be migrate to production
- --customer tables
select 'customer' as Data,count(1) as count from customer where org_id ='nibou'
union select 'c... - 11:18 AM Datanory Trial Production Ticket(ST) #11053 (Support In Progress): NIBOU - Clean Up Master Data in TRIAL to be migrate to production
- 11:16 AM Datanory Trial Production Ticket(ST) #11019 (Ticket Resolved): NIBOU - Request To Maintain Customer Master and Customer To User Relation
- 09:23 AM Datanory Trial Production Ticket(ST) #11019 (Pending Client Verification): NIBOU - Request To Maintain Customer Master and Customer To User Relation
- 10:10 AM Gentle Supreme Production Ticket(ST) #10925 (Ticket Resolved): Gentle Supreme - Setup a daily backup for both UAT and PRD
- 10:05 AM Gentle Supreme Production Ticket(ST) #10925 (Support In Progress): Gentle Supreme - Setup a daily backup for both UAT and PRD
- 09:59 AM Gentle Supreme Production Ticket(ST) #10925 (Assigned To): Gentle Supreme - Setup a daily backup for both UAT and PRD
- 10:00 AM Datanory Production Production Ticket(ST) #10988 (Ticket Resolved): Gold Crest- and the sales order price still running for pre sales
- https://app.clickup.com/t/86enkg4z0
- 09:30 AM Datanory Production Production Ticket(ST) #11018 (Ticket Resolved): Daily Fresh- @~Jann Yap @Assyafiq MCC i need some clarification from you guys on this particular outlet... outlet is being shift from mtk04 --> mtk06 on 1st feb...
- 09:20 AM Datanory Trial Production Ticket(ST) #11044 (Ticket Resolved): NIBOU - Request To Check and fix Nibou issues
- select *
from member
where org_id ='NIBOU'
select *
from member
where org_id ='NIBOU' and member_cd ='JUST... - 09:09 AM Datanory Production Production Ticket(ST) #10922 (Ticket Resolved): SNEKKU - Hi jann, done photo upload in customer edit, but unable view back
28/02/2024
- 06:29 PM Datanory Production Production Ticket(ST) #11035 (Pending Client Feedback): DailyFresh - @~Jann Yap @Assyafiq MCC I'm at Kuantan branch now.. supervisor complained that the total amount is having varianceI calculated and i get rm1399.04.. system captured rm1417.10
- 06:26 PM Datanory Production Production Ticket(ST) #11074 (Pending Client Feedback): DailyFresh- sales value report total net sales is still having minor variances vs. sales qty by item... how come ya?
- 06:25 PM Datanory Production Production Ticket(ST) #11074 (Support In Progress): DailyFresh- sales value report total net sales is still having minor variances vs. sales qty by item... how come ya?
- 03:22 PM Datanory Production Production Ticket(ST) #11074 (Ticket Resolved): DailyFresh- sales value report total net sales is still having minor variances vs. sales qty by item... how come ya?
- !WhatsApp%20Image%202024-02-26%20at%2009.47.28_427caa94.jpg!
!WhatsApp%20Image%202024-02-27%20at%2009.02.00_c9c3781b... - 04:42 PM Datanory Production Production Ticket(ST) #11078 (Ticket Resolved): OROMEO - Product Master, Customer Master, Merchandiser
- Dear Rashdan,
Kindly assist to import Oromeo’s Yee Lee’s Customer into Datanory Production. I’ve liaised with cust... - 03:14 PM Datanory Production Production Ticket(ST) #11028 (Ticket Resolved): Gold Crest- VQWWX000016-240220 VQJNM000043-240221 VQJNL000058-240221 Hi, this 3 van goods request didn't reflect to autocount
- 02:51 PM Datanory - GOLDCREST Production Ticket(ST) #11068 (Escalated to Level 3): goldcrest- just wanna check why it doest not knock off automatically, can refer to the previous screenshot i sent, thanks
- select * from IV nolock where DocNo = 'INJNL000994-240224'
select * from ARPayment nolock where DocNo = 'CCJNL0008... - 02:44 PM Datanory - GOLDCREST Production Ticket(ST) #11068 (Support In Progress): goldcrest- just wanna check why it doest not knock off automatically, can refer to the previous screenshot i sent, thanks
- 02:43 PM Datanory - GOLDCREST Production Ticket(ST) #11068 (Ticket Resolved): goldcrest- just wanna check why it doest not knock off automatically, can refer to the previous screenshot i sent, thanks
!WhatsApp%20Image%202024-02-27%20at%2017.34.48_f3d766d6.jpg!
- 02:47 PM Datanory Trial Production Ticket(ST) #11044 (Pending Client Verification): NIBOU - Request To Check and fix Nibou issues
- !3c18cbf9-412b-4967-b9ab-5c633cd75169.jpg!
!8dfd8a81-2709-4048-850d-93f0860a39b2.jpg!
!f7a38d86-f920-4540-9a93-932b...
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