Rashdan Hussin's activity
From 15/02/2024 to 15/03/2024
15/03/2024
- 03:51 PM Datanory Trial 1.00 hour (Production Ticket(ST) #11197 (Ticket Resolved): HEEN LOONG - Products Do Not Show In Mobile Apps)
- Loading the products too long.
- 03:50 PM Datanory - NIBOU 1.00 hour (Production Ticket(ST) #11176 (Ticket Resolved): NIBOU - TFP outlet missing a lot , only have pj outlet)
- Integration of customers from autocount to datanory only include the customer master account.
- 03:46 PM Datanory Trial 2.00 hours (Production Ticket(ST) #11132 (Ticket Resolved): Route Plan Import Error)
- Stored procedures issue.
- 03:43 PM Datanory Production 24.00 hours (Production Ticket(ST) #11032 (Ticket Resolved): SNEKKU - No catalogue can view in memo?)
- Android version.
- 03:41 PM Datanory - GOLDCREST 2.00 hours (Production Ticket(ST) #11214 (Ticket Resolved): GOLDCREST - hi this file is to add person in charge on customer relationship, already inform Jann for this ya)
- Client enquiry to update customer pic.
- 12:22 PM Datanory - GOLDCREST 2.00 hours (Production Ticket(ST) #11214 (Ticket Resolved): GOLDCREST - hi this file is to add person in charge on customer relationship, already inform Jann for this ya)
- Client enquiry to update customer pic.
- 01:15 PM Datanory - NIBOU 1.00 hour (Production Ticket(ST) #11215 (Ticket Resolved): NIBOU - I can't upload photo)
- Cant identify yet.
- 09:40 AM Datanory Trial 24.00 hours (Production Ticket(ST) #11141 (Ticket Resolved): TSH - there is an error on the total amount of invoices after extracting to PDF)
- Mobile invoice document amount issue.
- 09:39 AM Datanory Trial 24.00 hours (Production Ticket(ST) #11017 (Ticket Resolved): TSH - we found that invoice for customer with promotion campaign printed from Website it’s unit price & total price are different from invoice printed by Salesman via mobile apps.)
- Unit price display different value between website and apps invoice.
- 09:31 AM Datanory Production 2.00 hours (Production Ticket(ST) #11200 (Ticket Resolved): Goldcrest- this collection didn't reflect to datanory and autocount)
- Database deadlock.
- 09:21 AM Datanory Production 2.00 hours (Production Ticket(ST) #11152 (Ticket Resolved): GOLDCREST - this collection didnt reflect to autocount)
- There is duplication of collection for that invoice.
- 09:19 AM Datanory Production 24.00 hours (Production Ticket(ST) #11140 (Ticket Resolved): GOLDCREST - invoice which convert from SO on march, but datanory not reflect)
- Engine not updated.
14/03/2024
- 04:15 PM Datanory Production 24.00 hours (Production Ticket(ST) #11047 (Ticket Resolved): Goldcrest- 22/2 WWX all collection didn't reflect to autocount)
- As we check on our end WWX collections are able to render in the autocount.
- 03:48 PM Datanory Production 24.00 hours (Production Ticket(ST) #11158 (Ticket Resolved): NIBOU - there are some sku missing)
- Searching part not accurate.
- 03:35 PM Datanory Production 2.00 hours (Production Ticket(ST) #11200 (Ticket Resolved): Goldcrest- this collection didn't reflect to datanory and autocount)
- Database deadlock.
13/03/2024
- 05:54 PM Datanory Production 48.00 hours (Production Ticket(ST) #11140 (Ticket Resolved): GOLDCREST - invoice which convert from SO on march, but datanory not reflect)
- Engine not updated.
- 04:41 PM Datanory - TSH 72.00 hours (Production Ticket(ST) #11148 (Ticket Resolved): TSH - TSH Issues)
- TSH issues
- 04:40 PM Datanory - TSH 72.00 hours (Production Ticket(ST) #11148 (Ticket Resolved): TSH - TSH Issues)
- TSH issues
- 04:38 PM Datanory Trial 100.00 hours (Production Ticket(ST) #11141 (Ticket Resolved): TSH - there is an error on the total amount of invoices after extracting to PDF)
- Mobile invoice document amount issue.
- 12:43 PM Datanory Trial 1.00 hour (Production Ticket(ST) #11198 (Ticket Resolved): TSH - salesman try to upload his sales to cloud and pop-up this Alert.)
- There is changing in deployment.
- 12:34 PM Datanory Trial 100.00 hours (Production Ticket(ST) #11061 (Ticket Resolved): HEEN LOONG - Request Trial environment setup for Heen Loong)
- Setup and implement new customer.
- 09:14 AM Datanory Trial 24.00 hours (Production Ticket(ST) #11017 (Ticket Resolved): TSH - we found that invoice for customer with promotion campaign printed from Website it’s unit price & total price are different from invoice printed by Salesman via mobile apps.)
- Unit price display different value between website and apps invoice.
12/03/2024
- 02:57 PM Datanory Trial 1.00 hour (Production Ticket(ST) #11197 (Ticket Resolved): HEEN LOONG - Products Do Not Show In Mobile Apps)
- Loading the products too long.
- 02:55 PM Datanory Trial 1.00 hour (Production Ticket(ST) #11197 (Ticket Resolved): HEEN LOONG - Products Do Not Show In Mobile Apps)
- Loading the products too long.
- 02:35 PM Datanory - NIBOU 1.00 hour (Production Ticket(ST) #11176 (Ticket Resolved): NIBOU - TFP outlet missing a lot , only have pj outlet)
- Integration of customers from autocount to datanory only include the customer master account.
- 10:05 AM Datanory - TSH 24.00 hours (Production Ticket(ST) #11148 (Ticket Resolved): TSH - TSH Issues)
- TSH issues
11/03/2024
- 10:38 PM Datanory Trial 24.00 hours (Production Ticket(ST) #11132 (Ticket Resolved): Route Plan Import Error)
- Stored procedures issue.
- 10:35 PM Datanory Production 24.00 hours (Production Ticket(ST) #11032 (Ticket Resolved): SNEKKU - No catalogue can view in memo?)
- Android version.
- 10:31 PM Datanory Trial 24.00 hours (Production Ticket(ST) #11017 (Ticket Resolved): TSH - we found that invoice for customer with promotion campaign printed from Website it’s unit price & total price are different from invoice printed by Salesman via mobile apps.)
- Unit price display different value between website and apps invoice.
- 11:35 AM Datanory Trial 24.00 hours (Production Ticket(ST) #11026 (Ticket Resolved): NIBOU - carton can be scan, unit barcode can’t be scan)
- Currently, datanory apps not support second barcode scan.
- 11:35 AM Datanory Trial 24.00 hours (Production Ticket(ST) #11026 (Ticket Resolved): NIBOU - carton can be scan, unit barcode can’t be scan)
- Currently, datanory apps not support second barcode scan.
- 11:33 AM Datanory Trial 24.00 hours (Production Ticket(ST) #11026 (Ticket Resolved): NIBOU - carton can be scan, unit barcode can’t be scan)
- Second barcode cannot be scanned.
- 11:32 AM Datanory Trial 48.00 hours (Production Ticket(ST) #11051 (Ticket Resolved): KARA - Request Trial Environment Setup for Kara Personal Care)
- Setup new trial client.
- 11:30 AM Datanory Production 24.00 hours (Production Ticket(ST) #11078 (Ticket Resolved): OROMEO - Product Master, Customer Master, Merchandiser)
- Client enquiry for adding new customer.
07/03/2024
- 10:57 PM Datanory Production 2.00 hours (Production Ticket(ST) #11152 (Ticket Resolved): GOLDCREST - this collection didnt reflect to autocount)
- There is duplication of collection for that invoice.
- 10:46 PM Datanory Production 2.00 hours (Production Ticket(ST) #11140 (Ticket Resolved): GOLDCREST - invoice which convert from SO on march, but datanory not reflect)
- Commented off the column mapping for net total in invoice integration.
06/03/2024
- 06:35 PM Datanory Trial 1.00 hour (Production Ticket(ST) #11141 (Ticket Resolved): TSH - there is an error on the total amount of invoices after extracting to PDF)
- Mobile invoice document amount issue.
- 06:04 PM Datanory Production 48.00 hours (Production Ticket(ST) #11078 (Ticket Resolved): OROMEO - Product Master, Customer Master, Merchandiser)
- Root cause: Client enquiry for adding new customer.
- 04:47 PM Datanory Trial 24.00 hours (Production Ticket(ST) #11014 (Ticket Resolved): Suntory - Back suntory datanory database from test server and restore as new database in trial server)
- Dataset referred to scripting issues. Not due to deployment
- 10:07 AM Datanory Trial 1.00 hour (Production Ticket(ST) #11132 (Ticket Resolved): Route Plan Import Error)
- Stored procedures issue.
- 09:01 AM Datanory Production 1.00 hour (Production Ticket(ST) #11131 (Ticket Resolved): NIBOU - can check why these customer has missing branch when integrate mydin data from Excel?)
- Those customers branch not exist in mst_branch and mst_customer_branch table.
05/03/2024
- 03:02 PM Datanory Trial 1.00 hour (Production Ticket(ST) #11118 (Ticket Resolved): KARA - Kara backend cannot login)
- Kara is not deploy in production.
- 12:11 PM Datanory Trial 1.00 hour (Production Ticket(ST) #11118 (Ticket Resolved): KARA - Kara backend cannot login)
- Root cause:
- 12:40 PM Datanory Trial 1.00 hour (Production Ticket(ST) #11120 (Ticket Resolved): TSH - My salesman unable to receive the van goods request after download)
- Ensure them to use the latest version of the apps
04/03/2024
- 06:06 PM Datanory Trial 72.00 hours (Production Ticket(ST) #11051 (Ticket Resolved): KARA - Request Trial Environment Setup for Kara Personal Care)
- Setup new trial client.
- 01:57 PM Datanory Production 1.00 hour (Production Ticket(ST) #11113 (Ticket Resolved): NIBOU - failed check in for 1st outlet today after d.load new link datanory.)
- Invoice number is not match with the format.
- 12:09 PM Datanory Production 1.00 hour (Production Ticket(ST) #11113 (Ticket Resolved): NIBOU - failed check in for 1st outlet today after d.load new link datanory.)
- Invoice number is not match with the format.
02/03/2024
- 04:27 PM Datanory Trial 1.00 hour (Production Ticket(ST) #11025 (Ticket Resolved): NIBOU - photo report cannot be zoom and not clear)
- Compression of the image.
01/03/2024
- 09:10 AM Datanory Trial 2.00 hours (Production Ticket(ST) #11026 (Ticket Resolved): NIBOU - carton can be scan, unit barcode can’t be scan)
- Second barcode cannot be scanned.
29/02/2024
- 11:34 AM Datanory Production 24.00 hours (Production Ticket(ST) #11060 (Ticket Resolved): NIBOU - Setup NIBOU in PRODUCTION by migrating data from TRIAL)
- Migrate the master data from trial to production.
- 11:25 AM Datanory Trial 24.00 hours (Production Ticket(ST) #11053 (Ticket Resolved): NIBOU - Clean Up Master Data in TRIAL to be migrate to production)
- Clean up the data in Trial environment.
- 11:16 AM Datanory Trial 48.00 hours (Production Ticket(ST) #11019 (Ticket Resolved): NIBOU - Request To Maintain Customer Master and Customer To User Relation)
- Client inquiry and clarification. There is issue with client data.
- 09:23 AM Datanory Trial 24.00 hours (Production Ticket(ST) #11019 (Ticket Resolved): NIBOU - Request To Maintain Customer Master and Customer To User Relation)
- Client inquiry and clarification. There is issue with client data.
- 10:10 AM Gentle Supreme 24.00 hours (Production Ticket(ST) #10925 (Ticket Resolved): Gentle Supreme - Setup a daily backup for both UAT and PRD)
- Database backup.
- 09:20 AM Datanory Trial 24.00 hours (Production Ticket(ST) #11044 (Ticket Resolved): NIBOU - Request To Check and fix Nibou issues)
- The customers and users are not maintained in the sql accounting.
- 09:09 AM Datanory Production 100.00 hours (Production Ticket(ST) #10922 (Ticket Resolved): SNEKKU - Hi jann, done photo upload in customer edit, but unable view back)
- Photo upload feature problem
28/02/2024
- 02:47 PM Datanory Trial 2.00 hours (Production Ticket(ST) #11044 (Ticket Resolved): NIBOU - Request To Check and fix Nibou issues)
- The customers and users are not maintained in the sql accounting.
26/02/2024
- 06:38 PM Datanory Production 1.00 hour (Production Ticket(ST) #11032 (Ticket Resolved): SNEKKU - No catalogue can view in memo?)
- Android version.
- 06:15 PM Datanory Trial 2.00 hours (Production Ticket(ST) #11044 (Ticket Resolved): NIBOU - Request To Check and fix Nibou issues)
- If they set new PIC to the customer, the existing PIC will become expired.
23/02/2024
- 07:16 PM Datanory Production 1.00 hour (Production Ticket(ST) #11037 (Ticket Resolved): DATANORY - housekeep this 4 table in Datanory production and trial)
- Table housekeeping.
- 04:03 PM Datanory Trial 1.00 hour (Production Ticket(ST) #11019 (Ticket Resolved): NIBOU - Request To Maintain Customer Master and Customer To User Relation)
- Client inquiry and clarification. There is issue with client data.
- 12:26 PM Datanory Trial 1.00 hour (Production Ticket(ST) #11036 (Ticket Resolved): NIBOU - transaction photo report does not show out for the user Jowin)
- User Jowin cannot view the latest date transactional photo report.
- 10:17 AM Datanory Trial 1.00 hour (Production Ticket(ST) #11025 (Ticket Resolved): NIBOU - photo report cannot be zoom and not clear)
- Compression of the image.
22/02/2024
- 04:23 PM Datanory Trial 2.00 hours (Production Ticket(ST) #11017 (Ticket Resolved): TSH - we found that invoice for customer with promotion campaign printed from Website it’s unit price & total price are different from invoice printed by Salesman via mobile apps.)
- Unit price display different value between website and apps invoice.
- 11:31 AM Datanory Production 100.00 hours (Production Ticket(ST) #10922 (Ticket Resolved): SNEKKU - Hi jann, done photo upload in customer edit, but unable view back)
- Photo upload feature problem
- 10:52 AM Datanory Trial 3.00 hours (Production Ticket(ST) #11014 (Ticket Resolved): Suntory - Back suntory datanory database from test server and restore as new database in trial server)
- Dataset referred to scripting issues. Not due to deployment
21/02/2024
- 09:40 AM Datanory Production 2.00 hours (Production Ticket(ST) #10984 (Ticket Resolved): YUENTUNG - Lots of customer become inactive. Please check)
- Customers inactive because those are not in sql accounting system.
- 09:37 AM Datanory Trial 2.00 hours (Production Ticket(ST) #10870 (Ticket Resolved): TSH - Hi @MCC Jann Yap, there was an issue regarding the missing data for invoice no.: INC06000335-240124 & INC06000336-240124 in Datanory.)
- TSH user using multiple devices.
20/02/2024
- 06:08 PM Datanory Production 3.00 hours (Production Ticket(ST) #10992 (Ticket Resolved): YUENTUNG - Was issue few invoice for customer and suddenly can’t search any product)
- They create new price code and setup for customer only, not for product as well. So, the price code for product not r...
19/02/2024
- 02:40 PM Datanory Trial 1.00 hour (Production Ticket(ST) #10987 (Ticket Resolved): NIBOU - last order product and show previous stock count are not showing out even the backend setting has turn on)
- Probably user not use the latest version of datanory mobile apps and not clear data as well.
- 02:28 PM Datanory Production 1.00 hour (Production Ticket(ST) #10984 (Ticket Resolved): YUENTUNG - Lots of customer become inactive. Please check)
- Customers inactive because those are not in sql accounting system.
16/02/2024
- 05:04 PM Datanory Production 72.00 hours (Production Ticket(ST) #10878 (Ticket Resolved): Oromeo - Assistance Required: Data Update and Patching Requests)
- Client enquiry and clarification.
- 04:57 PM Datanory Production 1.00 hour (Production Ticket(ST) #10979 (Ticket Resolved): YUENTUNG - I search this customer code and no record)
- No branch relation between user and customer
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