Muhammed Azhar Mohamed Maideen's activity
From 03/02/2024 to 03/03/2024
01/03/2024
- 04:36 PM Datanory Production Production Ticket(ST) #11102 (Ticket Resolved): daily fresh - supervisor try upload database but cannot be done, using different network data/hotspot
- 04:36 PM Datanory Production 1.50 hour (Production Ticket(ST) #11102 (Ticket Resolved): daily fresh - supervisor try upload database but cannot be done, using different network data/hotspot)
- support
- 04:32 PM Datanory Production Production Ticket(ST) #11102 (Support In Progress): daily fresh - supervisor try upload database but cannot be done, using different network data/hotspot
- 04:30 PM Datanory Production Production Ticket(ST) #11102 (Ticket Resolved): daily fresh - supervisor try upload database but cannot be done, using different network data/hotspot
- !WhatsApp%20Image%202024-03-01%20at%2010.57.20_049fbaf1.jpg!
!WhatsApp%20Image%202024-03-01%20at%2010.58.02_1fe681f3... - 04:27 PM Datanory Production Production Ticket(ST) #11101 (Ticket Resolved): Snekku- hi @Azhar13, please assist to solve, as invalid data
- 04:27 PM Datanory Production 1.00 hour (Production Ticket(ST) #11101 (Ticket Resolved): Snekku- hi @Azhar13, please assist to solve, as invalid data)
- support
- 04:21 PM Datanory Production Production Ticket(ST) #11101 (Support In Progress): Snekku- hi @Azhar13, please assist to solve, as invalid data
- 04:20 PM Datanory Production Production Ticket(ST) #11101 (Ticket Resolved): Snekku- hi @Azhar13, please assist to solve, as invalid data
- !WhatsApp%20Image%202024-03-01%20at%2013.14.54_8d7196cb.jpg!
- 09:29 AM Datanory - GOLDCREST Production Ticket(ST) #11084 (Ticket Resolved): goldcrest- hi this invoice cancelled by salesman but EOD still deduct this invoice stock, can help us check on it?
- !WhatsApp%20Image%202024-02-29%20at%2014.55.35_81d42ba4.jpg!
!WhatsApp%20Image%202024-02-29%20at%2014.55.34_a0fd90ff...
29/02/2024
- 05:29 PM Datanory Production Production Ticket(ST) #11043 (Escalated to Level 3): Snekku- Wrong invoice amount.. ; Still no sales history for branches acc, urgent!
- 05:29 PM Datanory Production 2.00 hours (Production Ticket(ST) #11043 (Ticket Resolved): Snekku- Wrong invoice amount.. ; Still no sales history for branches acc, urgent!)
- Stimualtion
- 05:26 PM Datanory Production Production Ticket(ST) #11043 (Support In Progress): Snekku- Wrong invoice amount.. ; Still no sales history for branches acc, urgent!
- 05:19 PM Datanory Production Production Ticket(ST) #10967 (Pending Client Verification): DailyFresh- this 3 outlet we already transfer to JHB06, but why still appear in JHB04 plan call
- 05:19 PM Datanory Production 2.00 hours (Production Ticket(ST) #10967 (Ticket Resolved): DailyFresh- this 3 outlet we already transfer to JHB06, but why still appear in JHB04 plan call)
- support
- 05:12 PM Datanory Production Production Ticket(ST) #11034 (Ticket Resolved): Daily Fresh - Hi guys, please help to check yesterday balance good stock is missing, supposed to have 5-6 item. Sorry I don't have yesterday printed EOD report cause salesman doesn't keep it.already uploaded DB, Urgent!
- 05:12 PM Datanory Production 2.00 hours (Production Ticket(ST) #11034 (Ticket Resolved): Daily Fresh - Hi guys, please help to check yesterday balance good stock is missing, supposed to have 5-6 item. Sorry I don't have yesterday printed EOD report cause salesman doesn't keep it.already uploaded DB, Urgent!)
- stimulation
- 02:14 PM Datanory Production Production Ticket(ST) #11034 (Support In Progress): Daily Fresh - Hi guys, please help to check yesterday balance good stock is missing, supposed to have 5-6 item. Sorry I don't have yesterday printed EOD report cause salesman doesn't keep it.already uploaded DB, Urgent!
- 04:50 PM Datanory Production Production Ticket(ST) #11035 (Ticket Resolved): DailyFresh - @~Jann Yap @Assyafiq MCC I'm at Kuantan branch now.. supervisor complained that the total amount is having varianceI calculated and i get rm1399.04.. system captured rm1417.10
- 04:50 PM Datanory Production 3.00 hours (Production Ticket(ST) #11035 (Ticket Resolved): DailyFresh - @~Jann Yap @Assyafiq MCC I'm at Kuantan branch now.. supervisor complained that the total amount is having varianceI calculated and i get rm1399.04.. system captured rm1417.10)
- support
- 04:33 PM Datanory Production 2.00 hours (Production Ticket(ST) #11074 (Ticket Resolved): DailyFresh- sales value report total net sales is still having minor variances vs. sales qty by item... how come ya?)
- support and stimulation
- 04:33 PM Datanory Production Production Ticket(ST) #11074 (Escalated to Level 3): DailyFresh- sales value report total net sales is still having minor variances vs. sales qty by item... how come ya?
- 12:14 PM Datanory Production Production Ticket(ST) #11079 (Pending Client Verification): Snekku- user found that the invoice amount is 0 for customer -2D001 and ninso customer ;Wrong invoice amount
- 12:14 PM Datanory Production 2.00 hours (Production Ticket(ST) #11079 (Ticket Resolved): Snekku- user found that the invoice amount is 0 for customer -2D001 and ninso customer ;Wrong invoice amount)
- support and stimulation
- 12:06 PM Datanory Production Production Ticket(ST) #11079 (Support In Progress): Snekku- user found that the invoice amount is 0 for customer -2D001 and ninso customer ;Wrong invoice amount
- 10:21 AM Datanory Production Production Ticket(ST) #11079 (Ticket Resolved): Snekku- user found that the invoice amount is 0 for customer -2D001 and ninso customer ;Wrong invoice amount
- !WhatsApp%20Image%202024-02-28%20at%2019.02.24_78828136.jpg!
!WhatsApp%20Image%202024-02-28%20at%2019.05.41_5611dd15... - 12:03 PM Datanory Production Production Ticket(ST) #11082 (Pending Client Verification): Daily Fresh- customer database empty again, pls resolve this issue. tq
- exec sp_executesql N'spCustomerMasterDataRetriveList @total, @org_id, @member_id',N'@total int,@org_id nvarchar(7),@m...
- 12:03 PM Datanory Production 0.50 hour (Production Ticket(ST) #11082 (Ticket Resolved): Daily Fresh- customer database empty again, pls resolve this issue. tq)
- Stimulation
- 11:53 AM Datanory Production Production Ticket(ST) #11082 (Support In Progress): Daily Fresh- customer database empty again, pls resolve this issue. tq
- exec sp_executesql N'spCustomerMasterDataRetriveList @total, @org_id, @member_id',N'@total int,@org_id nvarchar(7),@m...
- 11:39 AM Datanory Production Production Ticket(ST) #11082 (Ticket Resolved): Daily Fresh- customer database empty again, pls resolve this issue. tq
- !WhatsApp%20Image%202024-02-29%20at%2010.14.55_40da5792.jpg!
- 10:00 AM Datanory Production Production Ticket(ST) #10988 (Ticket Resolved): Gold Crest- and the sales order price still running for pre sales
- https://app.clickup.com/t/86enkg4z0
- 10:00 AM Datanory Production 3.00 hours (Production Ticket(ST) #10988 (Ticket Resolved): Gold Crest- and the sales order price still running for pre sales)
- Stimulation
28/02/2024
- 06:29 PM Datanory Production Production Ticket(ST) #11035 (Pending Client Feedback): DailyFresh - @~Jann Yap @Assyafiq MCC I'm at Kuantan branch now.. supervisor complained that the total amount is having varianceI calculated and i get rm1399.04.. system captured rm1417.10
- 06:26 PM Datanory Production Production Ticket(ST) #11074 (Pending Client Feedback): DailyFresh- sales value report total net sales is still having minor variances vs. sales qty by item... how come ya?
- 06:25 PM Datanory Production Production Ticket(ST) #11074 (Support In Progress): DailyFresh- sales value report total net sales is still having minor variances vs. sales qty by item... how come ya?
- 03:22 PM Datanory Production Production Ticket(ST) #11074 (Ticket Resolved): DailyFresh- sales value report total net sales is still having minor variances vs. sales qty by item... how come ya?
- !WhatsApp%20Image%202024-02-26%20at%2009.47.28_427caa94.jpg!
!WhatsApp%20Image%202024-02-27%20at%2009.02.00_c9c3781b... - 03:14 PM Datanory Production Production Ticket(ST) #11028 (Ticket Resolved): Gold Crest- VQWWX000016-240220 VQJNM000043-240221 VQJNL000058-240221 Hi, this 3 van goods request didn't reflect to autocount
- 03:14 PM Datanory Production 1.00 hour (Production Ticket(ST) #11028 (Ticket Resolved): Gold Crest- VQWWX000016-240220 VQJNM000043-240221 VQJNL000058-240221 Hi, this 3 van goods request didn't reflect to autocount)
- support
- 02:51 PM Datanory - GOLDCREST Production Ticket(ST) #11068 (Escalated to Level 3): goldcrest- just wanna check why it doest not knock off automatically, can refer to the previous screenshot i sent, thanks
- select * from IV nolock where DocNo = 'INJNL000994-240224'
select * from ARPayment nolock where DocNo = 'CCJNL0008... - 02:50 PM Datanory - GOLDCREST 2.00 hours (Production Ticket(ST) #11068 (Ticket Resolved): goldcrest- just wanna check why it doest not knock off automatically, can refer to the previous screenshot i sent, thanks)
- support
- 02:44 PM Datanory - GOLDCREST Production Ticket(ST) #11068 (Support In Progress): goldcrest- just wanna check why it doest not knock off automatically, can refer to the previous screenshot i sent, thanks
- 02:43 PM Datanory - GOLDCREST Production Ticket(ST) #11068 (Ticket Resolved): goldcrest- just wanna check why it doest not knock off automatically, can refer to the previous screenshot i sent, thanks
!WhatsApp%20Image%202024-02-27%20at%2017.34.48_f3d766d6.jpg!
27/02/2024
- 05:53 PM Datanory Production Production Ticket(ST) #11046 (Pending Client Verification): Gold Crest - may i ask why salesman got fill in which inv the collection pay but autocount didnt knock off?
- !WhatsApp%20Image%202024-02-27%20at%2017.34.49_87b18a7d.jpg!
SELECT i.DocNo, CONVERT(VARCHAR, i.DocDate, 25) D... - 05:53 PM Datanory Production 1.00 hour (Production Ticket(ST) #11046 (Ticket Resolved): Gold Crest - may i ask why salesman got fill in which inv the collection pay but autocount didnt knock off?)
- stimulation and support
- 05:34 PM Datanory Production Production Ticket(ST) #11046 (Support In Progress): Gold Crest - may i ask why salesman got fill in which inv the collection pay but autocount didnt knock off?
- 11:21 AM Datanory Production 1.50 hour (Production Ticket(ST) #11047 (Ticket Resolved): Goldcrest- 22/2 WWX all collection didn't reflect to autocount)
- support
- 11:18 AM Datanory Production Production Ticket(ST) #11047 (Escalated to Level 3): Goldcrest- 22/2 WWX all collection didn't reflect to autocount
- 11:18 AM Datanory Production 1.00 hour (Production Ticket(ST) #11047 (Ticket Resolved): Goldcrest- 22/2 WWX all collection didn't reflect to autocount)
- Stimulation
- 11:07 AM Datanory Production Production Ticket(ST) #11047 (Support In Progress): Goldcrest- 22/2 WWX all collection didn't reflect to autocount
- 10:05 AM Datanory Production Production Ticket(ST) #11028 (Pending Client Feedback): Gold Crest- VQWWX000016-240220 VQJNM000043-240221 VQJNL000058-240221 Hi, this 3 van goods request didn't reflect to autocount
- 10:05 AM Datanory Production 3.00 hours (Production Ticket(ST) #11028 (Ticket Resolved): Gold Crest- VQWWX000016-240220 VQJNM000043-240221 VQJNL000058-240221 Hi, this 3 van goods request didn't reflect to autocount)
- stimulation
- 10:04 AM Datanory Production Production Ticket(ST) #10988 (Pending Client Feedback): Gold Crest- and the sales order price still running for pre sales
- 10:04 AM Datanory Production 5.00 hours (Production Ticket(ST) #10988 (Ticket Resolved): Gold Crest- and the sales order price still running for pre sales)
- stimulation
26/02/2024
- 02:36 PM Datanory Production Production Ticket(ST) #11047 (Ticket Resolved): Goldcrest- 22/2 WWX all collection didn't reflect to autocount
- !WhatsApp%20Image%202024-02-23%20at%2015.17.27_ace906d2.jpg!
- 02:27 PM Datanory Production Production Ticket(ST) #11046: Gold Crest - may i ask why salesman got fill in which inv the collection pay but autocount didnt knock off?
-
- 02:23 PM Datanory Production Production Ticket(ST) #11046 (Ticket Resolved): Gold Crest - may i ask why salesman got fill in which inv the collection pay but autocount didnt knock off?
-
!WhatsApp%20Image%202024-02-26%20at%2010.38.30_897bfd25.jpg!
!WhatsApp%20Image%202024-02-26%20at%2010.38.37_4bda5... - 01:19 PM Datanory Production Production Ticket(ST) #11028 (Support In Progress): Gold Crest- VQWWX000016-240220 VQJNM000043-240221 VQJNL000058-240221 Hi, this 3 van goods request didn't reflect to autocount
- 01:15 PM Datanory Production Production Ticket(ST) #11045 (Escalated to Level 3): Snekku- hi jann, not key in sales order, but in mysoft got
- !WhatsApp%20Image%202024-02-26%20at%2012.05.43_4c58c7b8.jpg!
!WhatsApp%20Image%202024-02-26%20at%2012.05.43_57633ded... - 01:15 PM Datanory Production 0.20 hour (Production Ticket(ST) #11045 (Ticket Resolved): Snekku- hi jann, not key in sales order, but in mysoft got)
- stimulatiojn
- 01:11 PM Datanory Production Production Ticket(ST) #11045 (Support In Progress): Snekku- hi jann, not key in sales order, but in mysoft got
- 12:32 PM Datanory Production Production Ticket(ST) #11045 (Ticket Resolved): Snekku- hi jann, not key in sales order, but in mysoft got
- !WhatsApp%20Image%202024-02-26%20at%2010.55.46_33e0e0f3.jpg!
!WhatsApp%20Image%202024-02-26%20at%2010.55.47_c27e7169... - 09:30 AM Datanory Production Production Ticket(ST) #11035 (Support In Progress): DailyFresh - @~Jann Yap @Assyafiq MCC I'm at Kuantan branch now.. supervisor complained that the total amount is having varianceI calculated and i get rm1399.04.. system captured rm1417.10
- 09:25 AM Datanory Production Production Ticket(ST) #11043 (Ticket Resolved): Snekku- Wrong invoice amount.. ; Still no sales history for branches acc, urgent!
- !WhatsApp%20Image%202024-02-25%20at%2014.51.51_e0a4b11d.jpg!
23/02/2024
- 06:40 PM Datanory Production Production Ticket(ST) #11040 (Pending Client Verification): Snekku - hi @Azhar13 , please assist remove customer 10006_1, not exist in mysoft, thanks
- select * from customer where org_id= 'snekku' and customer_id like '%AF63AD871CAB4687A96871D127D5E34D%';
selec... - 06:40 PM Datanory Production 3.00 hours (Production Ticket(ST) #11040 (Ticket Resolved): Snekku - hi @Azhar13 , please assist remove customer 10006_1, not exist in mysoft, thanks)
- support and stimulation
- 04:53 PM Datanory Production Production Ticket(ST) #11040 (Support In Progress): Snekku - hi @Azhar13 , please assist remove customer 10006_1, not exist in mysoft, thanks
- select * from customer where org_id= 'snekku' and customer_id like '%AF63AD871CAB4687A96871D127D5E34D%';
selec... - 04:50 PM Datanory Production Production Ticket(ST) #11040 (Ticket Resolved): Snekku - hi @Azhar13 , please assist remove customer 10006_1, not exist in mysoft, thanks
- 11:28 AM Datanory Production Production Ticket(ST) #11035 (Ticket Resolved): DailyFresh - @~Jann Yap @Assyafiq MCC I'm at Kuantan branch now.. supervisor complained that the total amount is having varianceI calculated and i get rm1399.04.. system captured rm1417.10
- !WhatsApp%20Image%202024-02-23%20at%2010.20.53_a1cd4c72.jpg!
- 11:22 AM Datanory Production Production Ticket(ST) #11029 (Pending Client Verification): Snekku- Hi @Azhar13, promo set 3% discount Here is shown total amount discount instead of percent?
- 11:22 AM Datanory Production 2.00 hours (Production Ticket(ST) #11029 (Ticket Resolved): Snekku- Hi @Azhar13, promo set 3% discount Here is shown total amount discount instead of percent?)
- Stimualtion
- 11:20 AM Datanory Production Production Ticket(ST) #11029 (Support In Progress): Snekku- Hi @Azhar13, promo set 3% discount Here is shown total amount discount instead of percent?
- 11:16 AM Datanory Production Production Ticket(ST) #11034 (Ticket Resolved): Daily Fresh - Hi guys, please help to check yesterday balance good stock is missing, supposed to have 5-6 item. Sorry I don't have yesterday printed EOD report cause salesman doesn't keep it.already uploaded DB, Urgent!
- !WhatsApp%20Image%202024-02-23%20at%2009.57.48_97a189ba.jpg!
!WhatsApp%20Image%202024-02-23%20at%2009.59.31_1fd18ab9...
22/02/2024
- 05:23 PM Datanory - SNEKKU Production Ticket(ST) #11033 (Pending Client Verification): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
- 05:23 PM Datanory - SNEKKU 1.50 hour (Production Ticket(ST) #11033 (Ticket Resolved): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check)
- Stimulation and support
- 05:21 PM Datanory - SNEKKU Production Ticket(ST) #11033 (Support In Progress): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
- 05:20 PM Datanory - SNEKKU Production Ticket(ST) #11033 (Ticket Resolved): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
- 02:44 PM Datanory - SNEKKU Production Ticket(ST) #11030 (Ticket Resolved): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
- 02:40 PM Datanory Production Production Ticket(ST) #11029 (Ticket Resolved): Snekku- Hi @Azhar13, promo set 3% discount Here is shown total amount discount instead of percent?
- !WhatsApp%20Image%202024-02-20%20at%2008.38.57_5218f30e.jpg!
- 11:40 AM Datanory Production Production Ticket(ST) #11028 (Ticket Resolved): Gold Crest- VQWWX000016-240220 VQJNM000043-240221 VQJNL000058-240221 Hi, this 3 van goods request didn't reflect to autocount
- 11:03 AM Datanory Production Production Ticket(ST) #10973 (Pending Client Verification): GoldCrest- Hi, collection didn't reflect to datanory (Salesman Activity Report) and autocount
- 10:56 AM Datanory Production 5.00 hours (Production Ticket(ST) #11004 (Ticket Resolved): GoldCrest- and for customer 302k/141 should be no outstanding ady, but mobile keep showing outstanding inv (the yellow collection didn't update to mobile))
- support and checked with afiq and chong yu
- 10:56 AM Datanory Production Production Ticket(ST) #11004 (Pending Client Verification): GoldCrest- and for customer 302k/141 should be no outstanding ady, but mobile keep showing outstanding inv (the yellow collection didn't update to mobile)
SELECT i.DocNo, CONVERT(VARCHAR, i.DocDate, 25) DocDate, i.DebtorCode, i.SalesAgent, i.SalesLocation, i.Cancelle...
21/02/2024
- 08:36 PM Datanory Production Production Ticket(ST) #11004 (Support In Progress): GoldCrest- and for customer 302k/141 should be no outstanding ady, but mobile keep showing outstanding inv (the yellow collection didn't update to mobile)
- 05:42 PM Datanory Production Production Ticket(ST) #11018 (Pending Client Feedback): Daily Fresh- @~Jann Yap @Assyafiq MCC i need some clarification from you guys on this particular outlet... outlet is being shift from mtk04 --> mtk06 on 1st feb...
- 05:42 PM Datanory Production 1.00 hour (Production Ticket(ST) #11018 (Ticket Resolved): Daily Fresh- @~Jann Yap @Assyafiq MCC i need some clarification from you guys on this particular outlet... outlet is being shift from mtk04 --> mtk06 on 1st feb...)
- support
- 05:24 PM Datanory Production Production Ticket(ST) #11018 (Support In Progress): Daily Fresh- @~Jann Yap @Assyafiq MCC i need some clarification from you guys on this particular outlet... outlet is being shift from mtk04 --> mtk06 on 1st feb...
- 05:19 PM Datanory Production Production Ticket(ST) #11018 (Ticket Resolved): Daily Fresh- @~Jann Yap @Assyafiq MCC i need some clarification from you guys on this particular outlet... outlet is being shift from mtk04 --> mtk06 on 1st feb...
- !WhatsApp%20Image%202024-02-21%20at%2014.24.47_5698c426.jpg!
!WhatsApp%20Image%202024-02-21%20at%2014.25.03_b5e1e541... - 04:35 PM Datanory Production 1.00 hour (Production Ticket(ST) #10998 (Ticket Resolved): Daily Fresh- @~Jann Yap no salesman details in the database)
- stimulation
- 04:35 PM Datanory Production Production Ticket(ST) #10998 (Ticket Resolved): Daily Fresh- @~Jann Yap no salesman details in the database
- 11:47 AM Datanory Production Production Ticket(ST) #10988 (Support In Progress): Gold Crest- and the sales order price still running for pre sales
- 10:59 AM Datanory Production Production Ticket(ST) #11008 (Pending Client Verification): Snekku- please check also MC6, MS5
- TXADMIN000046-240220
TXADMIN000045-240216
TXADMIN000032-240120
TXADMIN000030-240120
TXADMIN000028-240116
TXADMIN... - 10:59 AM Datanory Production 1.00 hour (Production Ticket(ST) #11008 (Ticket Resolved): Snekku- please check also MC6, MS5)
- Stimulation and support
- 10:30 AM Datanory Production Production Ticket(ST) #11008 (Support In Progress): Snekku- please check also MC6, MS5
- 10:29 AM Datanory Production Production Ticket(ST) #11008 (Ticket Resolved): Snekku- please check also MC6, MS5
- !WhatsApp%20Image%202024-02-21%20at%2009.52.24_b7c6d8ba.jpg!
!WhatsApp%20Image%202024-02-21%20at%2009.59.58_7d0e65e6... - 10:25 AM Datanory Production 1.00 hour (Production Ticket(ST) #11007 (Ticket Resolved): Snekku- Hi @Assyafiq MCC @Azhar13 Please advise why unable do it)
- stimuation and this ticket take over by miss jane and Shu Ern
- 10:25 AM Datanory Production Production Ticket(ST) #11007 (Ticket Resolved): Snekku- Hi @Assyafiq MCC @Azhar13 Please advise why unable do it
- 10:18 AM Datanory Production Production Ticket(ST) #11007 (Support In Progress): Snekku- Hi @Assyafiq MCC @Azhar13 Please advise why unable do it
- 10:18 AM Datanory Production Production Ticket(ST) #11007 (Ticket Resolved): Snekku- Hi @Assyafiq MCC @Azhar13 Please advise why unable do it
- !WhatsApp%20Image%202024-02-21%20at%2008.38.24_c6e4d3c9.jpg!
!WhatsApp%20Image%202024-02-21%20at%2009.52.24_51fc854a... - 10:02 AM Datanory Production Production Ticket(ST) #11006 (Ticket Resolved): Gold Crest-autocount quantity all 0
- 10:02 AM Datanory Production 1.00 hour (Production Ticket(ST) #11006 (Ticket Resolved): Gold Crest-autocount quantity all 0)
- simulation
- 09:43 AM Datanory Production Production Ticket(ST) #11006 (Support In Progress): Gold Crest-autocount quantity all 0
- 09:41 AM Datanory Production Production Ticket(ST) #11006 (Ticket Resolved): Gold Crest-autocount quantity all 0
- !WhatsApp%20Image%202024-02-20%20at%2010.08.01_12693864.jpg!
!WhatsApp%20Image%202024-02-20%20at%2010.08.15_996c218d... - 09:33 AM Datanory Production Production Ticket(ST) #11005 (Ticket Resolved): GoldCrest- can help us check where these 14/2/24 transaction go? for user TCW
- 09:33 AM Datanory Production 1.00 hour (Production Ticket(ST) #11005 (Ticket Resolved): GoldCrest- can help us check where these 14/2/24 transaction go? for user TCW)
- Stimualtion
- 09:29 AM Datanory Production Production Ticket(ST) #11005 (Support In Progress): GoldCrest- can help us check where these 14/2/24 transaction go? for user TCW
- 09:28 AM Datanory Production Production Ticket(ST) #11005 (Ticket Resolved): GoldCrest- can help us check where these 14/2/24 transaction go? for user TCW
- !WhatsApp%20Image%202024-02-20%20at%2016.31.32_8fa9c20c.jpg!
!WhatsApp%20Image%202024-02-20%20at%2016.31.33_26305752...
20/02/2024
- 06:36 PM Datanory Production Production Ticket(ST) #10898 (Pending Client Verification): Goldcrest-Loading for a long time
- 06:36 PM Datanory Production 2.00 hours (Production Ticket(ST) #10898 (Ticket Resolved): Goldcrest-Loading for a long time)
- Stimulation
- 04:11 PM Datanory Production Production Ticket(ST) #11004 (Ticket Resolved): GoldCrest- and for customer 302k/141 should be no outstanding ady, but mobile keep showing outstanding inv (the yellow collection didn't update to mobile)
- !WhatsApp%20Image%202024-02-20%20at%2011.44.00_cca5bc06.jpg!
- 11:59 AM Datanory Production Production Ticket(ST) #10998 (Support In Progress): Daily Fresh- @~Jann Yap no salesman details in the database
- 11:54 AM Datanory Production Production Ticket(ST) #10998 (Ticket Resolved): Daily Fresh- @~Jann Yap no salesman details in the database
- !WhatsApp%20Image%202024-02-20%20at%2011.06.43_ba4e74d0.jpg!
19/02/2024
- 06:21 PM Datanory Production Production Ticket(ST) #10988: Gold Crest- and the sales order price still running for pre sales
- !WhatsApp%20Image%202024-02-19%20at%2017.19.03_90b9d264.jpg!
!WhatsApp%20Image%202024-02-19%20at%2017.19.10_2c1f27cc... - 04:56 PM Datanory Production Production Ticket(ST) #10988 (Ticket Resolved): Gold Crest- and the sales order price still running for pre sales
- 06:14 PM Datanory Production 0.50 hour (Production Ticket(ST) #10989 (Ticket Resolved): Gold Crest- Geo Fencing Report got error)
- simulation
- 06:14 PM Datanory Production Production Ticket(ST) #10989 (Pending Client Verification): Gold Crest- Geo Fencing Report got error
- 06:07 PM Datanory Production Production Ticket(ST) #10989 (Support In Progress): Gold Crest- Geo Fencing Report got error
- 06:06 PM Datanory Production Production Ticket(ST) #10989 (Ticket Resolved): Gold Crest- Geo Fencing Report got error
- !WhatsApp%20Image%202024-02-19%20at%2016.07.08_ae63c7ff.jpg!
- 03:56 PM Datanory Production Production Ticket(ST) #10970 (Pending Client Verification): goldcrest- morning, can help adj the setting as yesterday this sales order we was blank when we print out
- 03:56 PM Datanory Production 1.00 hour (Production Ticket(ST) #10970 (Ticket Resolved): goldcrest- morning, can help adj the setting as yesterday this sales order we was blank when we print out)
- stimulation
- 03:51 PM Datanory Production Production Ticket(ST) #10983 (Ticket Resolved): GoldCrest-hi, user TCW unable upload data
- 03:51 PM Datanory Production 2.00 hours (Production Ticket(ST) #10983 (Ticket Resolved): GoldCrest-hi, user TCW unable upload data)
- Stimualtion
- 03:42 PM Datanory Production Production Ticket(ST) #10983 (Support In Progress): GoldCrest-hi, user TCW unable upload data
- 09:24 AM Datanory Production Production Ticket(ST) #10983 (Ticket Resolved): GoldCrest-hi, user TCW unable upload data
- !WhatsApp%20Image%202024-02-17%20at%2012.51.31_af845918.jpg!
16/02/2024
- 06:01 PM Datanory Production Production Ticket(ST) #10973 (Support In Progress): GoldCrest- Hi, collection didn't reflect to datanory (Salesman Activity Report) and autocount
- 11:37 AM Datanory Production Production Ticket(ST) #10973 (Ticket Resolved): GoldCrest- Hi, collection didn't reflect to datanory (Salesman Activity Report) and autocount
- !WhatsApp%20Image%202024-02-16%20at%2010.53.51_f49ddfb9.jpg!
!WhatsApp%20Image%202024-02-16%20at%2010.54.51_3cd6b3d2... - 05:58 PM Datanory Production Production Ticket(ST) #10970 (Support In Progress): goldcrest- morning, can help adj the setting as yesterday this sales order we was blank when we print out
- 09:53 AM Datanory Production Production Ticket(ST) #10970 (Ticket Resolved): goldcrest- morning, can help adj the setting as yesterday this sales order we was blank when we print out
15/02/2024
- 05:57 PM Datanory Production Production Ticket(ST) #10967 (Pending Client Feedback): DailyFresh- this 3 outlet we already transfer to JHB06, but why still appear in JHB04 plan call
- 05:57 PM Datanory Production 1.50 hour (Production Ticket(ST) #10967 (Ticket Resolved): DailyFresh- this 3 outlet we already transfer to JHB06, but why still appear in JHB04 plan call)
- Checked the setup route plan and crosschecked with rashdan
- 05:55 PM Datanory Production Production Ticket(ST) #10967 (Support In Progress): DailyFresh- this 3 outlet we already transfer to JHB06, but why still appear in JHB04 plan call
- 05:54 PM Datanory Production Production Ticket(ST) #10967 (Ticket Resolved): DailyFresh- this 3 outlet we already transfer to JHB06, but why still appear in JHB04 plan call
- !Issue212.jpg!
- 03:15 PM Datanory Production Production Ticket(ST) #10965 (Ticket Resolved): DailyFresh - @~Jann Yap there's no customer details in the customer database... how come ya?
- 03:15 PM Datanory Production 1.00 hour (Production Ticket(ST) #10965 (Ticket Resolved): DailyFresh - @~Jann Yap there's no customer details in the customer database... how come ya?)
- already solved
- 03:11 PM Datanory Production Production Ticket(ST) #10965 (Pending Client Verification): DailyFresh - @~Jann Yap there's no customer details in the customer database... how come ya?
- 02:41 PM Datanory Production 1.00 hour (Production Ticket(ST) #10965 (Ticket Resolved): DailyFresh - @~Jann Yap there's no customer details in the customer database... how come ya?)
- Already check in sql profiler and already run the query
- 02:41 PM Datanory Production Production Ticket(ST) #10965 (Escalated to Level 3): DailyFresh - @~Jann Yap there's no customer details in the customer database... how come ya?
- select login_id, password from member where org_id = 'A000003';
select* from customer where org_id = 'A000003';
... - 02:32 PM Datanory Production Production Ticket(ST) #10965 (Support In Progress): DailyFresh - @~Jann Yap there's no customer details in the customer database... how come ya?
- 02:32 PM Datanory Production Production Ticket(ST) #10965 (Ticket Resolved): DailyFresh - @~Jann Yap there's no customer details in the customer database... how come ya?
- !daily_fresh_issue.jpg!
14/02/2024
- 03:47 PM Datanory - GOLDCREST Production Ticket(ST) #10959 (Escalated to 3rd Party): Goldcrest- Hi, this 3 sales and collection didn't reflect to datanory and autocount
- 03:47 PM Datanory - GOLDCREST 4.00 hours (Production Ticket(ST) #10959 (Ticket Resolved): Goldcrest- Hi, this 3 sales and collection didn't reflect to datanory and autocount)
- simulation
- 10:10 AM Datanory - GOLDCREST Production Ticket(ST) #10959 (Support In Progress): Goldcrest- Hi, this 3 sales and collection didn't reflect to datanory and autocount
- 10:09 AM Datanory - GOLDCREST Production Ticket(ST) #10959 (Ticket Resolved): Goldcrest- Hi, this 3 sales and collection didn't reflect to datanory and autocount
- !WhatsApp%20Image%202024-02-14%20at%2010.04.18_ed512a2e_today.jpg!
13/02/2024
- 10:43 AM Datanory - GOLDCREST Production Ticket(ST) #10954 (Escalated to Level 3): Gold Crest- this customer we ady approved in datanory, but autocount still unable see the SO and collection
- 10:41 AM Datanory - GOLDCREST Production Ticket(ST) #10954 (Escalated to 3rd Party): Gold Crest- this customer we ady approved in datanory, but autocount still unable see the SO and collection
- 10:41 AM Datanory - GOLDCREST 0.10 hour (Production Ticket(ST) #10954 (Ticket Resolved): Gold Crest- this customer we ady approved in datanory, but autocount still unable see the SO and collection)
- Stimualtion
- 10:13 AM Datanory - GOLDCREST Production Ticket(ST) #10954 (Support In Progress): Gold Crest- this customer we ady approved in datanory, but autocount still unable see the SO and collection
- 09:51 AM Datanory - GOLDCREST Production Ticket(ST) #10954 (Ticket Resolved): Gold Crest- this customer we ady approved in datanory, but autocount still unable see the SO and collection
- !WhatsApp%20Image%202024-02-13%20at%2009.40.55_9cd24818.jpg!
08/02/2024
- 05:33 PM Datanory - SNEKKU Production Ticket(ST) #10924 (Escalated to 3rd Party): Snekku- hi @Azhar13, got remark but SO in, remark disappear, please assist SOMS6000166
- 03:29 PM Datanory Production 0.30 hour (Production Ticket(ST) #10934 (Ticket Resolved): Gold Crest-hi jann, all the outlet latitude longitude my salesman set cant shown in report ;when we check back the customer details the location change back 0.0)
- simulation
- 03:29 PM Datanory Production Production Ticket(ST) #10934 (Ticket Resolved): Gold Crest-hi jann, all the outlet latitude longitude my salesman set cant shown in report ;when we check back the customer details the location change back 0.0
- 03:13 PM Datanory Production Production Ticket(ST) #10934 (Support In Progress): Gold Crest-hi jann, all the outlet latitude longitude my salesman set cant shown in report ;when we check back the customer details the location change back 0.0
- 02:55 PM Datanory Production 0.30 hour (Production Ticket(ST) #10949 (Ticket Resolved): Snekku- Hi @Azhar13 ,add new compny announcement, but not exsit)
- Stimualtion
- 02:55 PM Datanory Production Production Ticket(ST) #10949 (Ticket Resolved): Snekku- Hi @Azhar13 ,add new compny announcement, but not exsit
- 11:45 AM Datanory Production 0.20 hour (Production Ticket(ST) #10949 (Ticket Resolved): Snekku- Hi @Azhar13 ,add new compny announcement, but not exsit)
- Stimualtion
- 11:45 AM Datanory Production Production Ticket(ST) #10949 (Pending Client Feedback): Snekku- Hi @Azhar13 ,add new compny announcement, but not exsit
- 11:43 AM Datanory Production Production Ticket(ST) #10949 (Support In Progress): Snekku- Hi @Azhar13 ,add new compny announcement, but not exsit
- 11:43 AM Datanory Production Production Ticket(ST) #10949 (Ticket Resolved): Snekku- Hi @Azhar13 ,add new compny announcement, but not exsit
- 02:35 PM Datanory - SNEKKU Production Ticket(ST) #10950 (Escalated to Level 3): Snekku-Hi, please assist as keep lag here ya
- 02:35 PM Datanory - SNEKKU 0.50 hour (Production Ticket(ST) #10950 (Ticket Resolved): Snekku-Hi, please assist as keep lag here ya)
- simulation
- 02:31 PM Datanory - SNEKKU Production Ticket(ST) #10950 (Support In Progress): Snekku-Hi, please assist as keep lag here ya
- 02:31 PM Datanory - SNEKKU Production Ticket(ST) #10950 (Ticket Resolved): Snekku-Hi, please assist as keep lag here ya
-
!WhatsApp%20Image%202024-02-07%20at%2020.36.57_9b647e71.jpg!
- 10:03 AM Datanory Production Production Ticket(ST) #10896 (Ticket Resolved): Daily fresh- @~Jann Yap my supervisor highlighted that can do negative invoice transaction I remember we discussed earlier to block this function But how come those salesman can still create the negative amount issue
- 10:03 AM Datanory Production 2.00 hours (Production Ticket(ST) #10896 (Ticket Resolved): Daily fresh- @~Jann Yap my supervisor highlighted that can do negative invoice transaction I remember we discussed earlier to block this function But how come those salesman can still create the negative amount issue)
- Stimualtion
07/02/2024
- 04:53 PM Datanory Production Production Ticket(ST) #10896 (Support In Progress): Daily fresh- @~Jann Yap my supervisor highlighted that can do negative invoice transaction I remember we discussed earlier to block this function But how come those salesman can still create the negative amount issue
- 03:20 PM Datanory Production Production Ticket(ST) #10935 (Ticket Resolved): Gold Crest- 301r/093 new customer create by customer, ady approved at datanory
- !WhatsApp%20Image%202024-02-07%20at%2014.14.52.jpeg!
- 03:20 PM Datanory Production 0.50 hour (Production Ticket(ST) #10935 (Ticket Resolved): Gold Crest- 301r/093 new customer create by customer, ady approved at datanory)
- simulation
- 03:02 PM Datanory Production Production Ticket(ST) #10935 (Support In Progress): Gold Crest- 301r/093 new customer create by customer, ady approved at datanory
- 02:40 PM Datanory Production Production Ticket(ST) #10935 (Ticket Resolved): Gold Crest- 301r/093 new customer create by customer, ady approved at datanory
- !WhatsApp%20Image%202024-02-07%20at%2013.22.45.jpeg!
!WhatsApp%20Image%202024-02-07%20at%2013.22.46%20%281%29.jpeg!
... - 02:43 PM Datanory Production 0.50 hour (Production Ticket(ST) #10923 (Ticket Resolved): Snekku- please assist as user MS, MS0 cannot on behalf MS9)
- simulation
- 02:43 PM Datanory Production Production Ticket(ST) #10923 (Ticket Resolved): Snekku- please assist as user MS, MS0 cannot on behalf MS9
- 11:48 AM Datanory Production Production Ticket(ST) #10923 (Support In Progress): Snekku- please assist as user MS, MS0 cannot on behalf MS9
- 12:39 PM Datanory - SNEKKU Production Ticket(ST) #10930 (Escalated to Level 3): Snekku- hi @Azhar13 @Assyafiq MCC please assist urgently, as some of sales order got double items
- SELECT * FROM txn_sales_order_header WHERE order_no LIKE '%SOMS6000173%'
-- b9dae08e-9058-484c-bb51-2cb0793c2edd (Or... - 12:39 PM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #10930 (Ticket Resolved): Snekku- hi @Azhar13 @Assyafiq MCC please assist urgently, as some of sales order got double items)
- stimulation
- 10:24 AM Datanory - SNEKKU Production Ticket(ST) #10930 (Support In Progress): Snekku- hi @Azhar13 @Assyafiq MCC please assist urgently, as some of sales order got double items
- 10:23 AM Datanory - SNEKKU Production Ticket(ST) #10930 (Ticket Resolved): Snekku- hi @Azhar13 @Assyafiq MCC please assist urgently, as some of sales order got double items
- !WhatsApp Image 2024-02-07 at 08.46.18.jpeg!
- 11:21 AM Datanory Production Production Ticket(ST) #10934 (Ticket Resolved): Gold Crest-hi jann, all the outlet latitude longitude my salesman set cant shown in report ;when we check back the customer details the location change back 0.0
- !WhatsApp%20Image%202024-02-07%20at%2010.05.35.jpeg!
- 11:07 AM Datanory - SNEKKU 2.00 hours (Production Ticket(ST) #10924 (Ticket Resolved): Snekku- hi @Azhar13, got remark but SO in, remark disappear, please assist SOMS6000166)
- Stimualtion
- 11:07 AM Datanory - SNEKKU Production Ticket(ST) #10924 (Escalated to Level 3): Snekku- hi @Azhar13, got remark but SO in, remark disappear, please assist SOMS6000166
- 10:57 AM Datanory - SNEKKU Production Ticket(ST) #10924 (Support In Progress): Snekku- hi @Azhar13, got remark but SO in, remark disappear, please assist SOMS6000166
06/02/2024
- 06:18 PM Datanory Production Production Ticket(ST) #10922: SNEKKU - Hi jann, done photo upload in customer edit, but unable view back
- https://mccrenergy.atlassian.net/browse/RP-419
- 06:18 PM Datanory Production 1.00 hour (Production Ticket(ST) #10922 (Ticket Resolved): SNEKKU - Hi jann, done photo upload in customer edit, but unable view back)
- https://mccrenergy.atlassian.net/browse/RP-419
- 03:33 PM Datanory Production Production Ticket(ST) #10922: SNEKKU - Hi jann, done photo upload in customer edit, but unable view back
- !WhatsApp%20Image%202024-02-06%20at%2007.11.39.jpeg!
- 12:01 PM Datanory Production Production Ticket(ST) #10922 (Ticket Resolved): SNEKKU - Hi jann, done photo upload in customer edit, but unable view back
- !WhatsApp%20Image%202024-02-06%20at%2007.11.09.jpeg!
- 04:59 PM Datanory Production Production Ticket(ST) #10898 (Escalate to 2nd Level Support): Goldcrest-Loading for a long time
- 04:59 PM Datanory Production 2.00 hours (Production Ticket(ST) #10898 (Ticket Resolved): Goldcrest-Loading for a long time)
- simulation
- 04:57 PM Datanory Production Production Ticket(ST) #10898 (Support In Progress): Goldcrest-Loading for a long time
- 03:46 PM Datanory Production Production Ticket(ST) #10921 (Escalated to Level 3): Snekku- History derail blank - MO
- 03:46 PM Datanory Production 2.00 hours (Production Ticket(ST) #10921 (Ticket Resolved): Snekku- History derail blank - MO)
- Stimulation
- 03:42 PM Datanory Production Production Ticket(ST) #10921 (Support In Progress): Snekku- History derail blank - MO
- 11:33 AM Datanory Production Production Ticket(ST) #10921 (Ticket Resolved): Snekku- History derail blank - MO
- !WhatsApp%20Image%202024-02-01%20at%2009.43.19%281%29.jpeg!
- 02:40 PM Datanory - SNEKKU Production Ticket(ST) #10924 (Ticket Resolved): Snekku- hi @Azhar13, got remark but SO in, remark disappear, please assist SOMS6000166
- !WhatsApp%20Image%202024-02-06%20at%2010.02.15.jpeg!
- 02:04 PM Datanory Production Production Ticket(ST) #10920 (Ticket Resolved): Goldcrest- price code cant choose
- 02:04 PM Datanory Production 1.00 hour (Production Ticket(ST) #10920 (Ticket Resolved): Goldcrest- price code cant choose)
- simulation
- 11:30 AM Datanory Production Production Ticket(ST) #10920 (Support In Progress): Goldcrest- price code cant choose
- 11:14 AM Datanory Production Production Ticket(ST) #10920 (Ticket Resolved): Goldcrest- price code cant choose
- 01:56 PM Datanory Production Production Ticket(ST) #10923 (Ticket Resolved): Snekku- please assist as user MS, MS0 cannot on behalf MS9
05/02/2024
- 05:19 PM Datanory Production Production Ticket(ST) #10896: Daily fresh- @~Jann Yap my supervisor highlighted that can do negative invoice transaction I remember we discussed earlier to block this function But how come those salesman can still create the negative amount issue
- !WhatsApp%20Image%202024-02-01%20at%2009.43.19%281%29.jpeg!
- 05:17 PM Datanory Production Production Ticket(ST) #10905 (Pending Client Verification): GoldCrest- And this debtor code didn't shown at datanory
- 05:17 PM Datanory Production 2.00 hours (Production Ticket(ST) #10905 (Ticket Resolved): GoldCrest- And this debtor code didn't shown at datanory)
- Escalated to level 3 and the ticket is Resolved
- 05:14 PM Datanory Production Production Ticket(ST) #10905 (Support In Progress): GoldCrest- And this debtor code didn't shown at datanory
- 05:04 PM Datanory Production Production Ticket(ST) #10900 (Pending Client Verification): GoldCrest-this invoice same issue, they should no outstanding balance ady
- 05:04 PM Datanory Production 2.00 hours (Production Ticket(ST) #10900 (Ticket Resolved): GoldCrest-this invoice same issue, they should no outstanding balance ady)
- Stimualtion
- 04:54 PM Datanory Production Production Ticket(ST) #10900 (Support In Progress): GoldCrest-this invoice same issue, they should no outstanding balance ady
- 04:51 PM Datanory - GOLDCREST Production Ticket(ST) #10897 (Escalated to Level 3): Goldcrest- this collection rm202 didnt reflect to phone
- 04:51 PM Datanory - GOLDCREST 2.00 hours (Production Ticket(ST) #10897 (Ticket Resolved): Goldcrest- this collection rm202 didnt reflect to phone)
- Stimulation
- 12:32 PM Datanory - GOLDCREST Production Ticket(ST) #10897 (Support In Progress): Goldcrest- this collection rm202 didnt reflect to phone
- 04:46 PM Datanory Production Production Ticket(ST) #10904 (Escalated to Level 3): GoldCrest- this also, why the total amount will change when we generate into sales order?
- 04:46 PM Datanory Production 1.50 hour (Production Ticket(ST) #10904 (Ticket Resolved): GoldCrest- this also, why the total amount will change when we generate into sales order?)
- Escalated to technical team - Ticket is not required in jira since the techincal team aware about this escalation
- 03:34 PM Datanory Production Production Ticket(ST) #10904 (Support In Progress): GoldCrest- this also, why the total amount will change when we generate into sales order?
- 03:33 PM Datanory Production 0.50 hour (Production Ticket(ST) #10899 (Ticket Resolved): goldcrest- for trial version, not allowed me change price code)
- Simulation
- 03:33 PM Datanory Production Production Ticket(ST) #10899 (Pending Client Verification): goldcrest- for trial version, not allowed me change price code
- 03:08 PM Datanory - GOLDCREST Production Ticket(ST) #10913 (Pending Client Verification): GoldCrest-this debtor until now didnt shown in datanory, may i ask whats the reason?
- 03:08 PM Datanory - GOLDCREST 1.00 hour (Production Ticket(ST) #10913 (Ticket Resolved): GoldCrest-this debtor until now didnt shown in datanory, may i ask whats the reason?)
- Assisted by afiq and chong
- 03:05 PM Datanory - GOLDCREST Production Ticket(ST) #10913 (Support In Progress): GoldCrest-this debtor until now didnt shown in datanory, may i ask whats the reason?
- 11:50 AM Datanory - GOLDCREST Production Ticket(ST) #10913 (Ticket Resolved): GoldCrest-this debtor until now didnt shown in datanory, may i ask whats the reason?
- !WhatsApp%20Image%202024-02-05%20at%2010.09.56.jpeg!
- 12:40 PM Datanory Production Production Ticket(ST) #10869 (Escalate to 2nd Level Support): Snekku- Hi, got key in stock count for MR DIY, but report stock count history empty, please assist
- 10:39 AM Datanory - SNEKKU 1.00 hour (Production Ticket(ST) #10895 (Ticket Resolved): Snekku- Hi, some of customers history empty)
- Already cross checked with mysoft and datanory
- 10:39 AM Datanory - SNEKKU Production Ticket(ST) #10895 (Pending Client Verification): Snekku- Hi, some of customers history empty
- select * from customer where org_id ='snekku' and customer_code like '%0T001%' order by customer_code
select b.custo... - 10:36 AM Datanory - SNEKKU Production Ticket(ST) #10895 (Support In Progress): Snekku- Hi, some of customers history empty
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