Activity
From 29/01/2024 to 27/02/2024
27/02/2024
- 06:02 PM Express365 Production Ticket(ST) #11064 (Ticket Resolved): Express365 - SST inquiry
- 05:58 PM Express365 Production Ticket(ST) #11064 (Pending Client Verification): Express365 - SST inquiry
- 05:56 PM Express365 Production Ticket(ST) #11064 (Support In Progress): Express365 - SST inquiry
- 05:54 PM Express365 Production Ticket(ST) #11064 (Ticket Resolved): Express365 - SST inquiry
- *enquiry on finance365*
Hi, can you pls update regarding the 8% on our system?
Have you update the SST to 8% in the... - 05:53 PM Datanory Production Production Ticket(ST) #11046 (Pending Client Verification): Gold Crest - may i ask why salesman got fill in which inv the collection pay but autocount didnt knock off?
- !WhatsApp%20Image%202024-02-27%20at%2017.34.49_87b18a7d.jpg!
SELECT i.DocNo, CONVERT(VARCHAR, i.DocDate, 25) D... - 05:34 PM Datanory Production Production Ticket(ST) #11046 (Support In Progress): Gold Crest - may i ask why salesman got fill in which inv the collection pay but autocount didnt knock off?
- 05:52 PM Express365 Production Ticket(ST) #11063 (Ticket Resolved): Express365 - SST inquiry
- 05:51 PM Express365 Production Ticket(ST) #11063 (Pending Client Verification): Express365 - SST inquiry
- 05:47 PM Express365 Production Ticket(ST) #11063 (Support In Progress): Express365 - SST inquiry
- 05:44 PM Express365 Production Ticket(ST) #11063 (Ticket Resolved): Express365 - SST inquiry
- From ldhing exhaust
petang
mahu tanya pasal system finance365
system kamu skrg comply ke nnti e invoice yg akan da... - 05:48 PM DDM Production Ticket(ST) #11062 (Ticket Resolved): Housekeeping the database
- 05:46 PM DDM Production Ticket(ST) #11062 (Pending Client Verification): Housekeeping the database
- 05:42 PM DDM Production Ticket(ST) #11062 (Support In Progress): Housekeeping the database
- 04:29 PM DDM Production Ticket(ST) #11062 (Ticket Resolved): Housekeeping the database
- Housekeeping the database, the table before 2023
- 05:48 PM Datanory Production Production Ticket(ST) #10718 (Ticket Resolved): Snekku - Historical invoice or any historical data intermittently missing
- 05:40 PM Datanory Production Production Ticket(ST) #10733 (Ticket Resolved): Snekku - on behalf will auto tick all? as 27/12 already untick some of the customer, but now shown tick all again
- 05:39 PM Datanory Production Production Ticket(ST) #10730 (Ticket Resolved): SNEKKU - Can I confirm where you get the department to post into APIMiddleTable, becoz the correct department should be LCS-MEKB
- 04:21 PM Datanory Production Production Ticket(ST) #11060: NIBOU - Setup NIBOU in PRODUCTION by migrating data from TRIAL
- 1. Migrate the master data from trial to production
2. Verify the data by submit SO, GR transaction from mobile
3. ... - 04:20 PM Datanory Production Production Ticket(ST) #11060 (Ticket Resolved): NIBOU - Setup NIBOU in PRODUCTION by migrating data from TRIAL
- 04:21 PM Datanory Trial Production Ticket(ST) #11061 (Ticket Resolved): HEEN LOONG - Request Trial environment setup for Heen Loong
- Dear Afiq,
Kindly assist to setup a trial environment for Heen Loong. I have also massaged all the provided 4 mast... - 03:57 PM Datanory Trial Production Ticket(ST) #11058 (Support In Progress): DATANORYTRIAL- Upload products using SKU Import but price code not appear
- Modify sp_DataLoad_di_product_item_import
Added BEGIN TRANSACTION and COMMIT TRANSACTION
Move product price inse... - 03:56 PM Datanory Trial Production Ticket(ST) #11058 (Ticket Resolved): DATANORYTRIAL- Upload products using SKU Import but price code not appear
- 03:24 PM Datanory Production Production Ticket(ST) #10705 (Ticket Resolved): OROMEO - Based on our previous conversation, kindly assists to remove the 167 duplicate customer for Oromeo and update the latest User list for Oromeo
- 01:29 PM Datanory Trial Production Ticket(ST) #11051 (Support In Progress): KARA - Request Trial Environment Setup for Kara Personal Care
- 12:42 PM Express365 Production Ticket(ST) #11050 (Ticket Resolved): Express365 - conversion rate in system.
- Hi @365 Principal Leong ,
we have an escalation from customer 'Coolman'.
Tomorrow may you assist to check on the cu... - 12:41 PM Express365 Production Ticket(ST) #11057 (Ticket Resolved): Express365 - Print the Title
- 12:37 PM Express365 Production Ticket(ST) #11057 (Pending Client Verification): Express365 - Print the Title
- !aa51904a-b79c-4b71-850c-5ee9b030063b.jpg!
Afternoon @365 Principal Leong , May we know the 'multiple documents' a... - 12:29 PM Express365 Production Ticket(ST) #11057 (Support In Progress): Express365 - Print the Title
- 12:25 PM Express365 Production Ticket(ST) #11057 (Ticket Resolved): Express365 - Print the Title
- !a1c39153-143c-46bd-b9e3-65cc846244ea.jpg!
nk tny mcm mana nk buat ayat muncul sbb sy dh buat kat add more info tp x... - 12:38 PM Datanory Production Production Ticket(ST) #10753 (Ticket Resolved): Snekku - SOMN3000053 double, but sales team issue apps correct
- 12:37 PM Datanory Production Production Ticket(ST) #10756 (Ticket Resolved): Snekku - SOMN9000041 shown 0 again, inside ok
- 12:29 PM Datanory Production Production Ticket(ST) #10759 (Ticket Resolved): Prima Asia - Setup Production Environment
- 12:20 PM Datanory Trial Production Ticket(ST) #10781 (Ticket Resolved): Suntory - Request to patch some dummy data on credit limit, balance, aging and outstanding for Suntory
- 12:08 PM Datanory Production Production Ticket(ST) #10816 (Ticket Resolved): Snekku - Hi, why done on 22/1 but check in, sales order taking, check out shown 20/1?
- 12:08 PM Datanory Trial Production Ticket(ST) #10802 (Ticket Resolved): TSH - SKU import – Hit duplication error when performing the import SKU master list template into the system, system does not override the old SKU master data.
- 12:08 PM Datanory Trial Production Ticket(ST) #10784 (Ticket Resolved): TSH - TSH issues
- 12:07 PM Datanory Production Production Ticket(ST) #10841 (Ticket Resolved): GOLDCREST - hi the EOD report still not showing stock balance
- 12:04 PM Datanory Production Production Ticket(ST) #10849 (Ticket Resolved): SNEKKU - please assist check as not the SO# SOMC3000041 - 46 - 47
- 12:02 PM Express365 Production Ticket(ST) #10960 (Ticket Resolved): Adrian Tune Group - May we know if there is any changes on system and mcc billings starting 1st Mar 2024 for new SST 8%
- 11:18 AM Datanory Production Production Ticket(ST) #11047 (Escalated to Level 3): Goldcrest- 22/2 WWX all collection didn't reflect to autocount
- 11:07 AM Datanory Production Production Ticket(ST) #11047 (Support In Progress): Goldcrest- 22/2 WWX all collection didn't reflect to autocount
- 10:05 AM Datanory Production Production Ticket(ST) #11028 (Pending Client Feedback): Gold Crest- VQWWX000016-240220 VQJNM000043-240221 VQJNL000058-240221 Hi, this 3 van goods request didn't reflect to autocount
- 10:04 AM Datanory Production Production Ticket(ST) #10988 (Pending Client Feedback): Gold Crest- and the sales order price still running for pre sales
- 09:26 AM Express365 Production Ticket(ST) #11052 (Ticket Resolved): Express365 - SST inquiry
26/02/2024
- 07:05 PM Express365 Production Ticket(ST) #10991 (Ticket Resolved): Express365 - inquiry detail setup
- 07:01 PM Express365 Production Ticket(ST) #11052 (Pending Client Verification): Express365 - SST inquiry
- 06:59 PM Express365 Production Ticket(ST) #11052 (Support In Progress): Express365 - SST inquiry
- !ede93108-9fa1-4c96-8e68-a97982ba23cc.jpg!
!8882ba1c-40ae-497d-931a-5fe6adcb5f82.jpg!
- 06:58 PM Express365 Production Ticket(ST) #11052 (Ticket Resolved): Express365 - SST inquiry
- Hi Fav365
can i know any updates to the system for the tax rate of 8% ?
- 06:59 PM Datanory Trial Production Ticket(ST) #11053 (Ticket Resolved): NIBOU - Clean Up Master Data in TRIAL to be migrate to production
- - @Assyafiq MCC for Nibou live run, plz assist to setup the price code using this list
- And this is the customer pr... - 06:57 PM Express365 Production Ticket(ST) #11050 (Pending Client Verification): Express365 - conversion rate in system.
- 06:55 PM Express365 Production Ticket(ST) #11050 (Support In Progress): Express365 - conversion rate in system.
- !b32313ff-3bfe-47ef-89bd-b6f94c77c9d0.jpg!
!774bff27-1f15-4d23-8efe-0f3944aaa7f6.jpg!
!e169ed6f-a6b2-4063-99b1-ce3b... - 06:04 PM Express365 Production Ticket(ST) #11050 (Ticket Resolved): Express365 - conversion rate in system.
- Hi Fav365
Exchange rate for USD is 4.2 but the total amount in RM is just 309..52
Is divide
By right is 1300 x 4.2 - 06:53 PM Datanory Trial Production Ticket(ST) #11051 (Ticket Resolved): KARA - Request Trial Environment Setup for Kara Personal Care
- Dear Afiq and team,
Kindly assist to setup the trial environment for Kara. I have also massaged all the master dat... - 06:44 PM Datanory Trial Production Ticket(ST) #11026 (Pending Client Feedback): NIBOU - carton can be scan, unit barcode can’t be scan
- - 9555417700308. This is the barcode that they try to scan and resulted product not found.
- I didnt find this barco... - 06:38 PM Datanory Production Production Ticket(ST) #11032 (Escalated to Level 3): SNEKKU - No catalogue can view in memo?
- 06:15 PM Datanory Trial Production Ticket(ST) #11044 (Pending Client Feedback): NIBOU - Request To Check and fix Nibou issues
- If they set new PIC to the customer, the existing PIC will become expired.
- 10:37 AM Datanory Trial Production Ticket(ST) #11044 (Support In Progress): NIBOU - Request To Check and fix Nibou issues
- 10:36 AM Datanory Trial Production Ticket(ST) #11044 (Ticket Resolved): NIBOU - Request To Check and fix Nibou issues
- Dear Rashdan,
Based on our conversation moments ago, kindly assist to look into this issue for Nibou:
Unplanned... - 02:36 PM Datanory Production Production Ticket(ST) #11047 (Ticket Resolved): Goldcrest- 22/2 WWX all collection didn't reflect to autocount
- !WhatsApp%20Image%202024-02-23%20at%2015.17.27_ace906d2.jpg!
- 02:27 PM Datanory Production Production Ticket(ST) #11046: Gold Crest - may i ask why salesman got fill in which inv the collection pay but autocount didnt knock off?
-
- 02:23 PM Datanory Production Production Ticket(ST) #11046 (Ticket Resolved): Gold Crest - may i ask why salesman got fill in which inv the collection pay but autocount didnt knock off?
-
!WhatsApp%20Image%202024-02-26%20at%2010.38.30_897bfd25.jpg!
!WhatsApp%20Image%202024-02-26%20at%2010.38.37_4bda5... - 01:19 PM Datanory Production Production Ticket(ST) #11028 (Support In Progress): Gold Crest- VQWWX000016-240220 VQJNM000043-240221 VQJNL000058-240221 Hi, this 3 van goods request didn't reflect to autocount
- 01:15 PM Datanory Production Production Ticket(ST) #11045 (Escalated to Level 3): Snekku- hi jann, not key in sales order, but in mysoft got
- !WhatsApp%20Image%202024-02-26%20at%2012.05.43_4c58c7b8.jpg!
!WhatsApp%20Image%202024-02-26%20at%2012.05.43_57633ded... - 01:11 PM Datanory Production Production Ticket(ST) #11045 (Support In Progress): Snekku- hi jann, not key in sales order, but in mysoft got
- 12:32 PM Datanory Production Production Ticket(ST) #11045 (Ticket Resolved): Snekku- hi jann, not key in sales order, but in mysoft got
- !WhatsApp%20Image%202024-02-26%20at%2010.55.46_33e0e0f3.jpg!
!WhatsApp%20Image%202024-02-26%20at%2010.55.47_c27e7169... - 09:36 AM Demo Server Production Ticket(ST) #11003 (Support In Progress): Odyssey Demo - Menarini : As mentioned, can you please get ready the Odyssey Demo env latest by this Thursday?
- 09:30 AM Datanory Production Production Ticket(ST) #11035 (Support In Progress): DailyFresh - @~Jann Yap @Assyafiq MCC I'm at Kuantan branch now.. supervisor complained that the total amount is having varianceI calculated and i get rm1399.04.. system captured rm1417.10
- 09:25 AM Datanory Production Production Ticket(ST) #11043 (Ticket Resolved): Snekku- Wrong invoice amount.. ; Still no sales history for branches acc, urgent!
- !WhatsApp%20Image%202024-02-25%20at%2014.51.51_e0a4b11d.jpg!
23/02/2024
- 07:16 PM Datanory Production Production Ticket(ST) #11037 (Ticket Resolved): DATANORY - housekeep this 4 table in Datanory production and trial
- select
t.NAME AS TableName,
s.Name AS SchemaName,
p.rows,
SUM(a.total_pages) * 8 AS TotalSpaceKB,
CAST (Round(((... - 07:05 PM Datanory Production Production Ticket(ST) #11037 (Support In Progress): DATANORY - housekeep this 4 table in Datanory production and trial
- 12:31 PM Datanory Production Production Ticket(ST) #11037 (Ticket Resolved): DATANORY - housekeep this 4 table in Datanory production and trial
- - hi @Rashdan Hussin , please help to housekeep this 4 table in Datanory production and trial
- here is the script t... - 06:40 PM Datanory Production Production Ticket(ST) #11040 (Pending Client Verification): Snekku - hi @Azhar13 , please assist remove customer 10006_1, not exist in mysoft, thanks
- select * from customer where org_id= 'snekku' and customer_id like '%AF63AD871CAB4687A96871D127D5E34D%';
selec... - 04:53 PM Datanory Production Production Ticket(ST) #11040 (Support In Progress): Snekku - hi @Azhar13 , please assist remove customer 10006_1, not exist in mysoft, thanks
- select * from customer where org_id= 'snekku' and customer_id like '%AF63AD871CAB4687A96871D127D5E34D%';
selec... - 04:50 PM Datanory Production Production Ticket(ST) #11040 (Ticket Resolved): Snekku - hi @Azhar13 , please assist remove customer 10006_1, not exist in mysoft, thanks
- 06:39 PM Datanory Production Production Ticket(ST) #11032 (Support In Progress): SNEKKU - No catalogue can view in memo?
- 03:39 PM Datanory Production Production Ticket(ST) #11032 (Pending Client Feedback): SNEKKU - No catalogue can view in memo?
- 03:38 PM Datanory Production Production Ticket(ST) #11032 (Support In Progress): SNEKKU - No catalogue can view in memo?
- 04:03 PM Datanory Trial Production Ticket(ST) #11019 (Escalated to Level 3): NIBOU - Request To Maintain Customer Master and Customer To User Relation
- @Assyafiq MCC @Louise MCC who help to setup the customer for Nibou? can help check why this account GD/SEGI not setup...
- 03:43 PM Datanory Trial Production Ticket(ST) #11019 (Support In Progress): NIBOU - Request To Maintain Customer Master and Customer To User Relation
- 02:26 PM Express365 Production Ticket(ST) #11039 (Ticket Resolved): Express365 - check the function
- 02:25 PM Express365 Production Ticket(ST) #11039 (Pending Client Verification): Express365 - check the function
- 02:23 PM Express365 Production Ticket(ST) #11039 (Support In Progress): Express365 - check the function
- !c64f7896-a448-4196-954c-92159a43b320.jpg!
- 02:20 PM Express365 Production Ticket(ST) #11039 (Ticket Resolved): Express365 - check the function
- !eec42a83-c538-44d3-a52c-6c899096fd35.jpg!
this 2 function is for what purpose - 02:23 PM Express365 Production Ticket(ST) #11038 (Ticket Resolved): Express365 - show the payments in sales invoice document
- 02:22 PM Express365 Production Ticket(ST) #11038 (Pending Client Verification): Express365 - show the payments in sales invoice document
- 02:18 PM Express365 Production Ticket(ST) #11038 (Support In Progress): Express365 - show the payments in sales invoice document
- 02:17 PM Express365 Production Ticket(ST) #11038 (Ticket Resolved): Express365 - show the payments in sales invoice document
- User would like to show the payments in sales invoice document
如果我开的单收到pyt 了， 我的单可以show 那个pyt 在invoice 里面？
我要show... - 12:26 PM Datanory Trial Production Ticket(ST) #11036 (Ticket Resolved): NIBOU - transaction photo report does not show out for the user Jowin
- !Screenshot%202024-02-23%20122722.png!
- 12:14 PM Datanory Trial Production Ticket(ST) #11036 (Support In Progress): NIBOU - transaction photo report does not show out for the user Jowin
- 11:37 AM Datanory Trial Production Ticket(ST) #11036 (Ticket Resolved): NIBOU - transaction photo report does not show out for the user Jowin
- - Hi Rashdan for NIbou, transaction photo report does not show out for the user Jowin, I test my side also the same
... - 11:28 AM Datanory Production Production Ticket(ST) #11035 (Ticket Resolved): DailyFresh - @~Jann Yap @Assyafiq MCC I'm at Kuantan branch now.. supervisor complained that the total amount is having varianceI calculated and i get rm1399.04.. system captured rm1417.10
- !WhatsApp%20Image%202024-02-23%20at%2010.20.53_a1cd4c72.jpg!
- 11:26 AM Datanory Trial Production Ticket(ST) #11026 (Support In Progress): NIBOU - carton can be scan, unit barcode can’t be scan
- 11:22 AM Datanory Production Production Ticket(ST) #11029 (Pending Client Verification): Snekku- Hi @Azhar13, promo set 3% discount Here is shown total amount discount instead of percent?
- 11:20 AM Datanory Production Production Ticket(ST) #11029 (Support In Progress): Snekku- Hi @Azhar13, promo set 3% discount Here is shown total amount discount instead of percent?
- 11:16 AM Datanory Production Production Ticket(ST) #11034 (Ticket Resolved): Daily Fresh - Hi guys, please help to check yesterday balance good stock is missing, supposed to have 5-6 item. Sorry I don't have yesterday printed EOD report cause salesman doesn't keep it.already uploaded DB, Urgent!
- !WhatsApp%20Image%202024-02-23%20at%2009.57.48_97a189ba.jpg!
!WhatsApp%20Image%202024-02-23%20at%2009.59.31_1fd18ab9... - 10:17 AM Datanory Trial Production Ticket(ST) #11025 (Pending Client Verification): NIBOU - photo report cannot be zoom and not clear
- We compress the size and quality of the images to enhance overall performance, especially during processes such as up...
- 10:08 AM Datanory Trial Production Ticket(ST) #11025 (Support In Progress): NIBOU - photo report cannot be zoom and not clear
22/02/2024
- 05:23 PM Datanory - SNEKKU Production Ticket(ST) #11033 (Pending Client Verification): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
- 05:21 PM Datanory - SNEKKU Production Ticket(ST) #11033 (Support In Progress): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
- 05:20 PM Datanory - SNEKKU Production Ticket(ST) #11033 (Ticket Resolved): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
- 04:54 PM Datanory Production Production Ticket(ST) #11032 (Ticket Resolved): SNEKKU - No catalogue can view in memo?
- No catalogue can view in memo?
!dad098d1-de9e-41db-8971-a08113293a45.jpg!
- 04:23 PM Datanory Trial Production Ticket(ST) #11017 (Escalated to Level 3): TSH - we found that invoice for customer with promotion campaign printed from Website it’s unit price & total price are different from invoice printed by Salesman via mobile apps.
- 11:38 AM Datanory Trial Production Ticket(ST) #11017 (Support In Progress): TSH - we found that invoice for customer with promotion campaign printed from Website it’s unit price & total price are different from invoice printed by Salesman via mobile apps.
- 02:44 PM Datanory - SNEKKU Production Ticket(ST) #11030 (Ticket Resolved): Snekku- edit customer details photo / location - apps still both unable check back, web photo cannot check
- 02:40 PM Datanory Production Production Ticket(ST) #11029 (Ticket Resolved): Snekku- Hi @Azhar13, promo set 3% discount Here is shown total amount discount instead of percent?
- !WhatsApp%20Image%202024-02-20%20at%2008.38.57_5218f30e.jpg!
- 11:40 AM Datanory Production Production Ticket(ST) #11028 (Ticket Resolved): Gold Crest- VQWWX000016-240220 VQJNM000043-240221 VQJNL000058-240221 Hi, this 3 van goods request didn't reflect to autocount
- 11:31 AM Datanory Production Production Ticket(ST) #10922 (Pending Client Verification): SNEKKU - Hi jann, done photo upload in customer edit, but unable view back
- Release new version of datanory mobile apps: v3.2.16.2
- 11:03 AM Datanory Production Production Ticket(ST) #10973 (Pending Client Verification): GoldCrest- Hi, collection didn't reflect to datanory (Salesman Activity Report) and autocount
- 10:56 AM Datanory Production Production Ticket(ST) #11004 (Pending Client Verification): GoldCrest- and for customer 302k/141 should be no outstanding ady, but mobile keep showing outstanding inv (the yellow collection didn't update to mobile)
SELECT i.DocNo, CONVERT(VARCHAR, i.DocDate, 25) DocDate, i.DebtorCode, i.SalesAgent, i.SalesLocation, i.Cancelle...- 10:52 AM Datanory Trial Production Ticket(ST) #11014 (Escalated to Level 3): Suntory - Back suntory datanory database from test server and restore as new database in trial server
- !613a16ff-2036-4cf8-bd89-5348c3b6c348.jpg!
!1413489a-01e0-4d8f-b51e-22f87fbe52af.jpg!
!64958e49-03c3-4405-89a1-de9f... - 10:41 AM Datanory Trial Production Ticket(ST) #11014 (Support In Progress): Suntory - Back suntory datanory database from test server and restore as new database in trial server
- 10:37 AM Datanory Trial Production Ticket(ST) #11026 (Ticket Resolved): NIBOU - carton can be scan, unit barcode can’t be scan
- - Hi @Louise MCC we found out that carton can be scan, unit barcode can’t be scan can assist to check on this TQ
- R... - 10:32 AM Datanory Trial Production Ticket(ST) #11025 (Ticket Resolved): NIBOU - photo report cannot be zoom and not clear
- Hi Rashdan, want to ask for Nibou, the admin complain the photo report cannot be zoom and not clear, this one is reso...
21/02/2024
- 08:36 PM Datanory Production Production Ticket(ST) #11004 (Support In Progress): GoldCrest- and for customer 302k/141 should be no outstanding ady, but mobile keep showing outstanding inv (the yellow collection didn't update to mobile)
- 05:42 PM Datanory Production Production Ticket(ST) #11018 (Pending Client Feedback): Daily Fresh- @~Jann Yap @Assyafiq MCC i need some clarification from you guys on this particular outlet... outlet is being shift from mtk04 --> mtk06 on 1st feb...
- 05:24 PM Datanory Production Production Ticket(ST) #11018 (Support In Progress): Daily Fresh- @~Jann Yap @Assyafiq MCC i need some clarification from you guys on this particular outlet... outlet is being shift from mtk04 --> mtk06 on 1st feb...
- 05:19 PM Datanory Production Production Ticket(ST) #11018 (Ticket Resolved): Daily Fresh- @~Jann Yap @Assyafiq MCC i need some clarification from you guys on this particular outlet... outlet is being shift from mtk04 --> mtk06 on 1st feb...
- !WhatsApp%20Image%202024-02-21%20at%2014.24.47_5698c426.jpg!
!WhatsApp%20Image%202024-02-21%20at%2014.25.03_b5e1e541... - 05:32 PM Datanory Trial Production Ticket(ST) #11019 (Ticket Resolved): NIBOU - Request To Maintain Customer Master and Customer To User Relation
- Dear Rashdan,
Kindly assists to patch the new customer master data from NO 342 – 432 (Segi, total 91 outlet) provi... - 04:47 PM Datanory Trial Production Ticket(ST) #11017 (Ticket Resolved): TSH - we found that invoice for customer with promotion campaign printed from Website it’s unit price & total price are different from invoice printed by Salesman via mobile apps.
- Hi @Louise MCC, we found that invoice for customer with promotion campaign printed from Website it’s unit price & tot...
- 04:35 PM Datanory Production Production Ticket(ST) #10998 (Ticket Resolved): Daily Fresh- @~Jann Yap no salesman details in the database
- 02:38 PM Datanory Trial Production Ticket(ST) #11014 (Ticket Resolved): Suntory - Back suntory datanory database from test server and restore as new database in trial server
- 11:47 AM Datanory Production Production Ticket(ST) #10988 (Support In Progress): Gold Crest- and the sales order price still running for pre sales
- 10:59 AM Datanory Production Production Ticket(ST) #11008 (Pending Client Verification): Snekku- please check also MC6, MS5
- TXADMIN000046-240220
TXADMIN000045-240216
TXADMIN000032-240120
TXADMIN000030-240120
TXADMIN000028-240116
TXADMIN... - 10:30 AM Datanory Production Production Ticket(ST) #11008 (Support In Progress): Snekku- please check also MC6, MS5
- 10:29 AM Datanory Production Production Ticket(ST) #11008 (Ticket Resolved): Snekku- please check also MC6, MS5
- !WhatsApp%20Image%202024-02-21%20at%2009.52.24_b7c6d8ba.jpg!
!WhatsApp%20Image%202024-02-21%20at%2009.59.58_7d0e65e6... - 10:25 AM Datanory Production Production Ticket(ST) #11007 (Ticket Resolved): Snekku- Hi @Assyafiq MCC @Azhar13 Please advise why unable do it
- 10:18 AM Datanory Production Production Ticket(ST) #11007 (Support In Progress): Snekku- Hi @Assyafiq MCC @Azhar13 Please advise why unable do it
- 10:18 AM Datanory Production Production Ticket(ST) #11007 (Ticket Resolved): Snekku- Hi @Assyafiq MCC @Azhar13 Please advise why unable do it
- !WhatsApp%20Image%202024-02-21%20at%2008.38.24_c6e4d3c9.jpg!
!WhatsApp%20Image%202024-02-21%20at%2009.52.24_51fc854a... - 10:02 AM Datanory Production Production Ticket(ST) #11006 (Ticket Resolved): Gold Crest-autocount quantity all 0
- 09:43 AM Datanory Production Production Ticket(ST) #11006 (Support In Progress): Gold Crest-autocount quantity all 0
- 09:41 AM Datanory Production Production Ticket(ST) #11006 (Ticket Resolved): Gold Crest-autocount quantity all 0
- !WhatsApp%20Image%202024-02-20%20at%2010.08.01_12693864.jpg!
!WhatsApp%20Image%202024-02-20%20at%2010.08.15_996c218d... - 09:40 AM Datanory Production Production Ticket(ST) #10984 (Ticket Resolved): YUENTUNG - Lots of customer become inactive. Please check
- 09:37 AM Datanory Trial Production Ticket(ST) #10870 (Ticket Resolved): TSH - Hi @MCC Jann Yap, there was an issue regarding the missing data for invoice no.: INC06000335-240124 & INC06000336-240124 in Datanory.
- 09:33 AM Datanory Production Production Ticket(ST) #11005 (Ticket Resolved): GoldCrest- can help us check where these 14/2/24 transaction go? for user TCW
- 09:29 AM Datanory Production Production Ticket(ST) #11005 (Support In Progress): GoldCrest- can help us check where these 14/2/24 transaction go? for user TCW
- 09:28 AM Datanory Production Production Ticket(ST) #11005 (Ticket Resolved): GoldCrest- can help us check where these 14/2/24 transaction go? for user TCW
- !WhatsApp%20Image%202024-02-20%20at%2016.31.32_8fa9c20c.jpg!
!WhatsApp%20Image%202024-02-20%20at%2016.31.33_26305752...
20/02/2024
- 06:36 PM Datanory Production Production Ticket(ST) #10898 (Pending Client Verification): Goldcrest-Loading for a long time
- 06:25 PM Datanory Production Production Ticket(ST) #10898 (Support In Progress): Goldcrest-Loading for a long time
- Find out this query logic taking long time to run :
select * from #temp_mobile_txn_stock_count l1
left join #tem... - 06:08 PM Datanory Production Production Ticket(ST) #10992 (Ticket Resolved): YUENTUNG - Was issue few invoice for customer and suddenly can’t search any product
- select * from product_item where org_id = 'yuentung'
select * from mst_product_price where org_id = 'yuentung'
... - 10:47 AM Datanory Production Production Ticket(ST) #10992 (Support In Progress): YUENTUNG - Was issue few invoice for customer and suddenly can’t search any product
- 10:41 AM Datanory Production Production Ticket(ST) #10992 (Ticket Resolved): YUENTUNG - Was issue few invoice for customer and suddenly can’t search any product
- - Was issue few invoice for customer and suddenly can’t search any product
- Now product also lost??? - 04:11 PM Datanory Production Production Ticket(ST) #11004 (Ticket Resolved): GoldCrest- and for customer 302k/141 should be no outstanding ady, but mobile keep showing outstanding inv (the yellow collection didn't update to mobile)
- !WhatsApp%20Image%202024-02-20%20at%2011.44.00_cca5bc06.jpg!
- 03:21 PM Demo Server Production Ticket(ST) #11003 (Ticket Resolved): Odyssey Demo - Menarini : As mentioned, can you please get ready the Odyssey Demo env latest by this Thursday?
- Hi Afiq,
As mentioned, can you please get ready the Odyssey Demo env latest by this Thursday? We have at least a ... - 12:52 PM Express365 Production Ticket(ST) #10991 (Escalated to 3rd Party): Express365 - inquiry detail setup
- 12:51 PM Express365 Production Ticket(ST) #10991 (Support In Progress): Express365 - inquiry detail setup
- !81f3f9ec-29fd-40ea-9c4d-5bba629fba43.jpg!
- 10:35 AM Express365 Production Ticket(ST) #10991 (Ticket Resolved): Express365 - inquiry detail setup
- !9698ad04-d1ae-4489-9392-7ca4e94a21ba.jpg!
After prepared by tu nak tambah verified by
Lepas tu dgn company profile... - 11:59 AM Datanory Production Production Ticket(ST) #10998 (Support In Progress): Daily Fresh- @~Jann Yap no salesman details in the database
- 11:54 AM Datanory Production Production Ticket(ST) #10998 (Ticket Resolved): Daily Fresh- @~Jann Yap no salesman details in the database
- !WhatsApp%20Image%202024-02-20%20at%2011.06.43_ba4e74d0.jpg!
- 10:18 AM Express365 Production Ticket(ST) #10990 (Ticket Resolved): Express365 - inquiry SST in March
- 09:53 AM Express365 Production Ticket(ST) #10990 (Pending Client Verification): Express365 - inquiry SST in March
- 09:32 AM Express365 Production Ticket(ST) #10990 (Support In Progress): Express365 - inquiry SST in March
- FAQ: Updates on Service Sales Tax (SST) Rate for Billing and Subscriptions
Q: How will the change in the SST rate ... - 09:30 AM Express365 Production Ticket(ST) #10990 (Ticket Resolved): Express365 - inquiry SST in March
- hi morning sir
for service tax 8% , when can software take effective in system?
19/02/2024
- 06:21 PM Datanory Production Production Ticket(ST) #10988: Gold Crest- and the sales order price still running for pre sales
- !WhatsApp%20Image%202024-02-19%20at%2017.19.03_90b9d264.jpg!
!WhatsApp%20Image%202024-02-19%20at%2017.19.10_2c1f27cc... - 04:56 PM Datanory Production Production Ticket(ST) #10988 (Ticket Resolved): Gold Crest- and the sales order price still running for pre sales
- 06:14 PM Datanory Production Production Ticket(ST) #10989 (Pending Client Verification): Gold Crest- Geo Fencing Report got error
- 06:07 PM Datanory Production Production Ticket(ST) #10989 (Support In Progress): Gold Crest- Geo Fencing Report got error
- 06:06 PM Datanory Production Production Ticket(ST) #10989 (Ticket Resolved): Gold Crest- Geo Fencing Report got error
- !WhatsApp%20Image%202024-02-19%20at%2016.07.08_ae63c7ff.jpg!
- 03:56 PM Datanory Production Production Ticket(ST) #10970 (Pending Client Verification): goldcrest- morning, can help adj the setting as yesterday this sales order we was blank when we print out
- 03:51 PM Datanory Production Production Ticket(ST) #10983 (Ticket Resolved): GoldCrest-hi, user TCW unable upload data
- 03:42 PM Datanory Production Production Ticket(ST) #10983 (Support In Progress): GoldCrest-hi, user TCW unable upload data
- 09:24 AM Datanory Production Production Ticket(ST) #10983 (Ticket Resolved): GoldCrest-hi, user TCW unable upload data
- !WhatsApp%20Image%202024-02-17%20at%2012.51.31_af845918.jpg!
- 02:40 PM Datanory Trial Production Ticket(ST) #10987 (Ticket Resolved): NIBOU - last order product and show previous stock count are not showing out even the backend setting has turn on
- 11:20 AM Datanory Trial Production Ticket(ST) #10987 (Support In Progress): NIBOU - last order product and show previous stock count are not showing out even the backend setting has turn on
- 11:18 AM Datanory Trial Production Ticket(ST) #10987 (Ticket Resolved): NIBOU - last order product and show previous stock count are not showing out even the backend setting has turn on
- Morning Jann, for Nibou sales order taking and stock count module at Mobile, last order product and show previous sto...
- 02:28 PM Datanory Production Production Ticket(ST) #10984 (Pending Client Verification): YUENTUNG - Lots of customer become inactive. Please check
- 10:31 AM Datanory Production Production Ticket(ST) #10984 (Support In Progress): YUENTUNG - Lots of customer become inactive. Please check
- 10:28 AM Datanory Production Production Ticket(ST) #10984 (Ticket Resolved): YUENTUNG - Lots of customer become inactive. Please check
- - Lots of customer become inactive. Please check
- Beacon mart
Evergreen
Ifruit
- All inactive
- I active back f... - 11:08 AM Express365 Production Ticket(ST) #10893 (Ticket Resolved): express - Edit Logo Image
- 10:57 AM Express365 Production Ticket(ST) #10980 (Ticket Resolved): Express365 - SST inquiry
- 10:55 AM Express365 Production Ticket(ST) #10980 (Pending Client Verification): Express365 - SST inquiry
- 10:54 AM Express365 Production Ticket(ST) #10980 (Support In Progress): Express365 - SST inquiry
16/02/2024
- 06:16 PM Express365 Production Ticket(ST) #10980 (Ticket Resolved): Express365 - SST inquiry
- Now fav 365 already bill 6% … so from March would be issue CN for 6% and then issue invoice for 8%?
Say your bill ... - 06:01 PM Datanory Production Production Ticket(ST) #10973 (Support In Progress): GoldCrest- Hi, collection didn't reflect to datanory (Salesman Activity Report) and autocount
- 11:37 AM Datanory Production Production Ticket(ST) #10973 (Ticket Resolved): GoldCrest- Hi, collection didn't reflect to datanory (Salesman Activity Report) and autocount
- !WhatsApp%20Image%202024-02-16%20at%2010.53.51_f49ddfb9.jpg!
!WhatsApp%20Image%202024-02-16%20at%2010.54.51_3cd6b3d2... - 05:58 PM Datanory Production Production Ticket(ST) #10970 (Support In Progress): goldcrest- morning, can help adj the setting as yesterday this sales order we was blank when we print out
- 09:53 AM Datanory Production Production Ticket(ST) #10970 (Ticket Resolved): goldcrest- morning, can help adj the setting as yesterday this sales order we was blank when we print out
- 05:04 PM Datanory Production Production Ticket(ST) #10878 (Ticket Resolved): Oromeo - Assistance Required: Data Update and Patching Requests
- 04:57 PM Datanory Production Production Ticket(ST) #10979 (Ticket Resolved): YUENTUNG - I search this customer code and no record
- select * from customer where org_id = 'yuentung' and customer_code = '300-D0022'
select * from mst_branch where br... - 04:49 PM Datanory Production Production Ticket(ST) #10979 (Support In Progress): YUENTUNG - I search this customer code and no record
- 04:03 PM Datanory Production Production Ticket(ST) #10979 (Ticket Resolved): YUENTUNG - I search this customer code and no record
- - 300-D0022 is not in system
- I want to use same code it is in SQL system but not in mcc system
- I search this cu...
15/02/2024
- 05:57 PM Datanory Production Production Ticket(ST) #10967 (Pending Client Feedback): DailyFresh- this 3 outlet we already transfer to JHB06, but why still appear in JHB04 plan call
- 05:55 PM Datanory Production Production Ticket(ST) #10967 (Support In Progress): DailyFresh- this 3 outlet we already transfer to JHB06, but why still appear in JHB04 plan call
- 05:54 PM Datanory Production Production Ticket(ST) #10967 (Ticket Resolved): DailyFresh- this 3 outlet we already transfer to JHB06, but why still appear in JHB04 plan call
- !Issue212.jpg!
- 03:15 PM Datanory Production Production Ticket(ST) #10965 (Ticket Resolved): DailyFresh - @~Jann Yap there's no customer details in the customer database... how come ya?
- 03:11 PM Datanory Production Production Ticket(ST) #10965 (Pending Client Verification): DailyFresh - @~Jann Yap there's no customer details in the customer database... how come ya?
- 02:41 PM Datanory Production Production Ticket(ST) #10965 (Escalated to Level 3): DailyFresh - @~Jann Yap there's no customer details in the customer database... how come ya?
- select login_id, password from member where org_id = 'A000003';
select* from customer where org_id = 'A000003';
... - 02:32 PM Datanory Production Production Ticket(ST) #10965 (Support In Progress): DailyFresh - @~Jann Yap there's no customer details in the customer database... how come ya?
- 02:32 PM Datanory Production Production Ticket(ST) #10965 (Ticket Resolved): DailyFresh - @~Jann Yap there's no customer details in the customer database... how come ya?
- !daily_fresh_issue.jpg!
14/02/2024
- 04:16 PM Gentle Supreme Production Ticket(ST) #10925: Gentle Supreme - Setup a daily backup for both UAT and PRD
- Dear Cris,
I want to reassure you that we have already implemented daily backups for both UAT and PRD databases in... - 03:47 PM Datanory - GOLDCREST Production Ticket(ST) #10959 (Escalated to 3rd Party): Goldcrest- Hi, this 3 sales and collection didn't reflect to datanory and autocount
- 10:10 AM Datanory - GOLDCREST Production Ticket(ST) #10959 (Support In Progress): Goldcrest- Hi, this 3 sales and collection didn't reflect to datanory and autocount
- 10:09 AM Datanory - GOLDCREST Production Ticket(ST) #10959 (Ticket Resolved): Goldcrest- Hi, this 3 sales and collection didn't reflect to datanory and autocount
- !WhatsApp%20Image%202024-02-14%20at%2010.04.18_ed512a2e_today.jpg!
- 10:29 AM Express365 Production Ticket(ST) #10960 (Pending Client Verification): Adrian Tune Group - May we know if there is any changes on system and mcc billings starting 1st Mar 2024 for new SST 8%
- 10:18 AM Express365 Production Ticket(ST) #10960 (Support In Progress): Adrian Tune Group - May we know if there is any changes on system and mcc billings starting 1st Mar 2024 for new SST 8%
- Hi Sir, we would like to feedback to you regarding your inquiry on system changes for government new SST. We had rece...
- 10:13 AM Express365 Production Ticket(ST) #10960 (Ticket Resolved): Adrian Tune Group - May we know if there is any changes on system and mcc billings starting 1st Mar 2024 for new SST 8%
13/02/2024
- 10:43 AM Datanory - GOLDCREST Production Ticket(ST) #10954 (Escalated to Level 3): Gold Crest- this customer we ady approved in datanory, but autocount still unable see the SO and collection
- 10:41 AM Datanory - GOLDCREST Production Ticket(ST) #10954 (Escalated to 3rd Party): Gold Crest- this customer we ady approved in datanory, but autocount still unable see the SO and collection
- 10:13 AM Datanory - GOLDCREST Production Ticket(ST) #10954 (Support In Progress): Gold Crest- this customer we ady approved in datanory, but autocount still unable see the SO and collection
- 09:51 AM Datanory - GOLDCREST Production Ticket(ST) #10954 (Ticket Resolved): Gold Crest- this customer we ady approved in datanory, but autocount still unable see the SO and collection
- !WhatsApp%20Image%202024-02-13%20at%2009.40.55_9cd24818.jpg!
08/02/2024
- 05:33 PM Datanory - SNEKKU Production Ticket(ST) #10924 (Escalated to 3rd Party): Snekku- hi @Azhar13, got remark but SO in, remark disappear, please assist SOMS6000166
- 03:48 PM Express365 Production Ticket(ST) #10947 (Ticket Resolved): Express365 - Document not in coordinated
- 03:47 PM Express365 Production Ticket(ST) #10947 (Escalated to 3rd Party): Express365 - Document not in coordinated
- 03:43 PM Express365 Production Ticket(ST) #10947 (Support In Progress): Express365 - Document not in coordinated
- 10:02 AM Express365 Production Ticket(ST) #10947 (Ticket Resolved): Express365 - Document not in coordinated
- !b124c6fc-a897-4c9b-b86f-4df42746bf8b.jpg!
hi, why be like this?
please adjust - 03:48 PM Express365 Production Ticket(ST) #10946 (Ticket Resolved): Express365 - cannot change the N/A
- 03:46 PM Express365 Production Ticket(ST) #10946 (Pending Client Verification): Express365 - cannot change the N/A
- !013329f9-e6a7-4e0a-9b60-bf228995cdd0.jpg!
- 03:43 PM Express365 Production Ticket(ST) #10946 (Support In Progress): Express365 - cannot change the N/A
- !Progress%20Invoicing.jpeg!
- 10:01 AM Express365 Production Ticket(ST) #10946 (Ticket Resolved): Express365 - cannot change the N/A
- !6191b5df-cffd-4b3b-bd40-f894089a9806.jpg!
I want to apply progress invoicing
But when I try to change the N/A ca... - 03:29 PM Datanory Production Production Ticket(ST) #10934 (Ticket Resolved): Gold Crest-hi jann, all the outlet latitude longitude my salesman set cant shown in report ;when we check back the customer details the location change back 0.0
- 03:13 PM Datanory Production Production Ticket(ST) #10934 (Support In Progress): Gold Crest-hi jann, all the outlet latitude longitude my salesman set cant shown in report ;when we check back the customer details the location change back 0.0
- 02:55 PM Datanory Production Production Ticket(ST) #10949 (Ticket Resolved): Snekku- Hi @Azhar13 ,add new compny announcement, but not exsit
- 11:45 AM Datanory Production Production Ticket(ST) #10949 (Pending Client Feedback): Snekku- Hi @Azhar13 ,add new compny announcement, but not exsit
- 11:43 AM Datanory Production Production Ticket(ST) #10949 (Support In Progress): Snekku- Hi @Azhar13 ,add new compny announcement, but not exsit
- 11:43 AM Datanory Production Production Ticket(ST) #10949 (Ticket Resolved): Snekku- Hi @Azhar13 ,add new compny announcement, but not exsit
- 02:35 PM Datanory - SNEKKU Production Ticket(ST) #10950 (Escalated to Level 3): Snekku-Hi, please assist as keep lag here ya
- 02:31 PM Datanory - SNEKKU Production Ticket(ST) #10950 (Support In Progress): Snekku-Hi, please assist as keep lag here ya
- 02:31 PM Datanory - SNEKKU Production Ticket(ST) #10950 (Ticket Resolved): Snekku-Hi, please assist as keep lag here ya
-
!WhatsApp%20Image%202024-02-07%20at%2020.36.57_9b647e71.jpg!
- 11:03 AM Datanory Production Production Ticket(ST) #10948 (Escalated to 3rd Party): PrimaAsia - Suggest Order Quantity Formula Issue
- 11:00 AM Datanory Production Production Ticket(ST) #10948 (Support In Progress): PrimaAsia - Suggest Order Quantity Formula Issue
- 10:51 AM Datanory Production Production Ticket(ST) #10948 (Ticket Resolved): PrimaAsia - Suggest Order Quantity Formula Issue
- 10:03 AM Datanory Production Production Ticket(ST) #10896 (Ticket Resolved): Daily fresh- @~Jann Yap my supervisor highlighted that can do negative invoice transaction I remember we discussed earlier to block this function But how come those salesman can still create the negative amount issue
07/02/2024
- 04:53 PM Datanory Production Production Ticket(ST) #10896 (Support In Progress): Daily fresh- @~Jann Yap my supervisor highlighted that can do negative invoice transaction I remember we discussed earlier to block this function But how come those salesman can still create the negative amount issue
- 03:20 PM Datanory Production Production Ticket(ST) #10935 (Ticket Resolved): Gold Crest- 301r/093 new customer create by customer, ady approved at datanory
- !WhatsApp%20Image%202024-02-07%20at%2014.14.52.jpeg!
- 03:02 PM Datanory Production Production Ticket(ST) #10935 (Support In Progress): Gold Crest- 301r/093 new customer create by customer, ady approved at datanory
- 02:40 PM Datanory Production Production Ticket(ST) #10935 (Ticket Resolved): Gold Crest- 301r/093 new customer create by customer, ady approved at datanory
- !WhatsApp%20Image%202024-02-07%20at%2013.22.45.jpeg!
!WhatsApp%20Image%202024-02-07%20at%2013.22.46%20%281%29.jpeg!
... - 03:16 PM Datanory Trial Production Ticket(ST) #10881 (Ticket Resolved): Nibou - update the data for the new users
- 02:43 PM Datanory Production Production Ticket(ST) #10923 (Ticket Resolved): Snekku- please assist as user MS, MS0 cannot on behalf MS9
- 11:48 AM Datanory Production Production Ticket(ST) #10923 (Support In Progress): Snekku- please assist as user MS, MS0 cannot on behalf MS9
- 12:39 PM Datanory - SNEKKU Production Ticket(ST) #10930 (Escalated to Level 3): Snekku- hi @Azhar13 @Assyafiq MCC please assist urgently, as some of sales order got double items
- SELECT * FROM txn_sales_order_header WHERE order_no LIKE '%SOMS6000173%'
-- b9dae08e-9058-484c-bb51-2cb0793c2edd (Or... - 10:24 AM Datanory - SNEKKU Production Ticket(ST) #10930 (Support In Progress): Snekku- hi @Azhar13 @Assyafiq MCC please assist urgently, as some of sales order got double items
- 10:23 AM Datanory - SNEKKU Production Ticket(ST) #10930 (Ticket Resolved): Snekku- hi @Azhar13 @Assyafiq MCC please assist urgently, as some of sales order got double items
- !WhatsApp Image 2024-02-07 at 08.46.18.jpeg!
- 11:21 AM Datanory Production Production Ticket(ST) #10934 (Ticket Resolved): Gold Crest-hi jann, all the outlet latitude longitude my salesman set cant shown in report ;when we check back the customer details the location change back 0.0
- !WhatsApp%20Image%202024-02-07%20at%2010.05.35.jpeg!
- 11:07 AM Datanory - SNEKKU Production Ticket(ST) #10924 (Escalated to Level 3): Snekku- hi @Azhar13, got remark but SO in, remark disappear, please assist SOMS6000166
- 10:57 AM Datanory - SNEKKU Production Ticket(ST) #10924 (Support In Progress): Snekku- hi @Azhar13, got remark but SO in, remark disappear, please assist SOMS6000166
06/02/2024
- 06:18 PM Datanory Production Production Ticket(ST) #10922: SNEKKU - Hi jann, done photo upload in customer edit, but unable view back
- https://mccrenergy.atlassian.net/browse/RP-419
- 06:09 PM Datanory Production Production Ticket(ST) #10922 (Escalated to Level 3): SNEKKU - Hi jann, done photo upload in customer edit, but unable view back
- 06:04 PM Datanory Production Production Ticket(ST) #10922 (Support In Progress): SNEKKU - Hi jann, done photo upload in customer edit, but unable view back
- 03:33 PM Datanory Production Production Ticket(ST) #10922: SNEKKU - Hi jann, done photo upload in customer edit, but unable view back
- !WhatsApp%20Image%202024-02-06%20at%2007.11.39.jpeg!
- 12:01 PM Datanory Production Production Ticket(ST) #10922 (Ticket Resolved): SNEKKU - Hi jann, done photo upload in customer edit, but unable view back
- !WhatsApp%20Image%202024-02-06%20at%2007.11.09.jpeg!
- 04:59 PM Datanory Production Production Ticket(ST) #10898 (Escalate to 2nd Level Support): Goldcrest-Loading for a long time
- 04:57 PM Datanory Production Production Ticket(ST) #10898 (Support In Progress): Goldcrest-Loading for a long time
- 03:46 PM Datanory Production Production Ticket(ST) #10921 (Escalated to Level 3): Snekku- History derail blank - MO
- 03:42 PM Datanory Production Production Ticket(ST) #10921 (Support In Progress): Snekku- History derail blank - MO
- 11:33 AM Datanory Production Production Ticket(ST) #10921 (Ticket Resolved): Snekku- History derail blank - MO
- !WhatsApp%20Image%202024-02-01%20at%2009.43.19%281%29.jpeg!
- 03:01 PM Gentle Supreme Production Ticket(ST) #10925 (Ticket Resolved): Gentle Supreme - Setup a daily backup for both UAT and PRD
- HI Afiq,
Gentle Supreme has gone live since 1st Feb, will required support team to setup a daily backup for both U... - 02:40 PM Datanory - SNEKKU Production Ticket(ST) #10924 (Ticket Resolved): Snekku- hi @Azhar13, got remark but SO in, remark disappear, please assist SOMS6000166
- !WhatsApp%20Image%202024-02-06%20at%2010.02.15.jpeg!
- 02:04 PM Datanory Production Production Ticket(ST) #10920 (Ticket Resolved): Goldcrest- price code cant choose
- 11:30 AM Datanory Production Production Ticket(ST) #10920 (Support In Progress): Goldcrest- price code cant choose
- 11:14 AM Datanory Production Production Ticket(ST) #10920 (Ticket Resolved): Goldcrest- price code cant choose
- 01:56 PM Datanory Production Production Ticket(ST) #10923 (Ticket Resolved): Snekku- please assist as user MS, MS0 cannot on behalf MS9
05/02/2024
- 05:19 PM Datanory Production Production Ticket(ST) #10896: Daily fresh- @~Jann Yap my supervisor highlighted that can do negative invoice transaction I remember we discussed earlier to block this function But how come those salesman can still create the negative amount issue
- !WhatsApp%20Image%202024-02-01%20at%2009.43.19%281%29.jpeg!
- 05:17 PM Datanory Production Production Ticket(ST) #10905 (Pending Client Verification): GoldCrest- And this debtor code didn't shown at datanory
- 05:14 PM Datanory Production Production Ticket(ST) #10905 (Support In Progress): GoldCrest- And this debtor code didn't shown at datanory
- 05:04 PM Datanory Production Production Ticket(ST) #10900 (Pending Client Verification): GoldCrest-this invoice same issue, they should no outstanding balance ady
- 04:54 PM Datanory Production Production Ticket(ST) #10900 (Support In Progress): GoldCrest-this invoice same issue, they should no outstanding balance ady
- 04:51 PM Datanory - GOLDCREST Production Ticket(ST) #10897 (Escalated to Level 3): Goldcrest- this collection rm202 didnt reflect to phone
- 12:32 PM Datanory - GOLDCREST Production Ticket(ST) #10897 (Support In Progress): Goldcrest- this collection rm202 didnt reflect to phone
- 04:46 PM Datanory Production Production Ticket(ST) #10904 (Escalated to Level 3): GoldCrest- this also, why the total amount will change when we generate into sales order?
- 03:34 PM Datanory Production Production Ticket(ST) #10904 (Support In Progress): GoldCrest- this also, why the total amount will change when we generate into sales order?
- 04:39 PM Datanory Production Production Ticket(ST) #10878 (Pending Client Verification): Oromeo - Assistance Required: Data Update and Patching Requests
- Remove customer Lotus”s double quotes and replace with 1 quotes only.
select *
from customer
where org_id = 'oro... - 03:33 PM Datanory Production Production Ticket(ST) #10899 (Pending Client Verification): goldcrest- for trial version, not allowed me change price code
- 03:14 PM Datanory Production Production Ticket(ST) #10899 (Support In Progress): goldcrest- for trial version, not allowed me change price code
- 03:08 PM Datanory - GOLDCREST Production Ticket(ST) #10913 (Pending Client Verification): GoldCrest-this debtor until now didnt shown in datanory, may i ask whats the reason?
- 03:05 PM Datanory - GOLDCREST Production Ticket(ST) #10913 (Support In Progress): GoldCrest-this debtor until now didnt shown in datanory, may i ask whats the reason?
- 11:50 AM Datanory - GOLDCREST Production Ticket(ST) #10913 (Ticket Resolved): GoldCrest-this debtor until now didnt shown in datanory, may i ask whats the reason?
- !WhatsApp%20Image%202024-02-05%20at%2010.09.56.jpeg!
- 12:58 PM Express365 Production Ticket(ST) #10885 (Ticket Resolved): Express365 - Customer statement cannot print
- 12:40 PM Datanory Production Production Ticket(ST) #10869 (Escalate to 2nd Level Support): Snekku- Hi, got key in stock count for MR DIY, but report stock count history empty, please assist
- 10:49 AM Datanory Production Production Ticket(ST) #10869 (Support In Progress): Snekku- Hi, got key in stock count for MR DIY, but report stock count history empty, please assist
- 10:48 AM Datanory Production Production Ticket(ST) #10892 (Escalated to Level 3): Snekku- Hi @Assyafiq MCC ,please assist, as done upload, but system no exist
- Pending azhar to log into Jira for subject : "User able to edit their transactions after complete upload"
- 09:55 AM Datanory Production Production Ticket(ST) #10892 (Pending Client Verification): Snekku- Hi @Assyafiq MCC ,please assist, as done upload, but system no exist
- 10:40 AM Datanory Production Production Ticket(ST) #10861 (Pending Client Verification): Snekku- Hi @Assyafiq MCC, some outlets repeat in planned route, please assist, thanks
- 10:39 AM Datanory - SNEKKU Production Ticket(ST) #10895 (Pending Client Verification): Snekku- Hi, some of customers history empty
- select * from customer where org_id ='snekku' and customer_code like '%0T001%' order by customer_code
select b.custo... - 10:36 AM Datanory - SNEKKU Production Ticket(ST) #10895 (Support In Progress): Snekku- Hi, some of customers history empty
04/02/2024
- 03:32 PM Express365 Production Ticket(ST) #10894 (Ticket Resolved): Express365 - sales report by item
- 03:14 PM Express365 Production Ticket(ST) #10894 (Pending Client Verification): Express365 - sales report by item
- 03:10 PM Express365 Production Ticket(ST) #10894 (Support In Progress): Express365 - sales report by item
02/02/2024
- 07:01 PM Express365 Production Ticket(ST) #10901 (Ticket Resolved): Express365 - Amount cannot be 0
- 07:00 PM Express365 Production Ticket(ST) #10901 (Pending Client Verification): Express365 - Amount cannot be 0
- 06:58 PM Express365 Production Ticket(ST) #10901 (Support In Progress): Express365 - Amount cannot be 0
- 04:21 PM Express365 Production Ticket(ST) #10901 (Ticket Resolved): Express365 - Amount cannot be 0
- Escalation from customer 'Huachian Engineering Sdn Bhd''
issue: this is 'Make Payment' module, customer would like t... - 06:16 PM Datanory Production Production Ticket(ST) #10905 (Ticket Resolved): GoldCrest- And this debtor code didn't shown at datanory
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- 06:11 PM Datanory Production Production Ticket(ST) #10904 (Ticket Resolved): GoldCrest- this also, why the total amount will change when we generate into sales order?
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- 03:25 PM Datanory Production Production Ticket(ST) #10900 (Ticket Resolved): GoldCrest-this invoice same issue, they should no outstanding balance ady
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- 03:23 PM Datanory Production Production Ticket(ST) #10899 (Ticket Resolved): goldcrest- for trial version, not allowed me change price code
- 03:20 PM Datanory Production Production Ticket(ST) #10898 (Ticket Resolved): Goldcrest-Loading for a long time
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- 03:15 PM Datanory - GOLDCREST Production Ticket(ST) #10897 (Ticket Resolved): Goldcrest- this collection rm202 didnt reflect to phone
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- 03:06 PM Datanory Production Production Ticket(ST) #10896 (Ticket Resolved): Daily fresh- @~Jann Yap my supervisor highlighted that can do negative invoice transaction I remember we discussed earlier to block this function But how come those salesman can still create the negative amount issue
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- 02:52 PM Datanory - SNEKKU Production Ticket(ST) #10895 (Ticket Resolved): Snekku- Hi, some of customers history empty
- 12:34 PM Express365 Production Ticket(ST) #10894 (Ticket Resolved): Express365 - sales report by item
- Customer: my health care
Issue: the 'P&L report' January amount have not tally with 'sales report by item' - 12:22 PM Express365 Production Ticket(ST) #10893 (Pending Client Verification): express - Edit Logo Image
- 12:18 PM Express365 Production Ticket(ST) #10893 (Support In Progress): express - Edit Logo Image
- 12:08 PM Express365 Production Ticket(ST) #10893 (Ticket Resolved): express - Edit Logo Image
- Dear Support,
For my letter head, I wish to add on one more logo in the header. Now have one in the Left side. But ... - 10:34 AM Datanory Production Production Ticket(ST) #10892 (Support In Progress): Snekku- Hi @Assyafiq MCC ,please assist, as done upload, but system no exist
- 10:32 AM Datanory Production Production Ticket(ST) #10892 (Ticket Resolved): Snekku- Hi @Assyafiq MCC ,please assist, as done upload, but system no exist
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- 09:46 AM Express365 Production Ticket(ST) #10884 (Ticket Resolved): Express365 - data not alignment in report
- 09:44 AM Express365 Production Ticket(ST) #10884: Express365 - data not alignment in report
- user replied:
our working hour from 7am to 3pm
01/02/2024
- 12:47 PM Express365 Production Ticket(ST) #10885 (Escalated to 3rd Party): Express365 - Customer statement cannot print
- 12:47 PM Express365 Production Ticket(ST) #10885 (Support In Progress): Express365 - Customer statement cannot print
- 12:46 PM Express365 Production Ticket(ST) #10885 (Ticket Resolved): Express365 - Customer statement cannot print
- Hi, I'm MDM CHIENG, from Huachian Engineering Sdn Bhd
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can't running th... - 12:33 PM Express365 Production Ticket(ST) #10884 (Escalated to 3rd Party): Express365 - data not alignment in report
- 12:31 PM Express365 Production Ticket(ST) #10884 (Support In Progress): Express365 - data not alignment in report
- 12:31 PM Express365 Production Ticket(ST) #10884 (Ticket Resolved): Express365 - data not alignment in report
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Sin Sheng Agro
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31/01/2024
- 06:37 PM Datanory Production Production Ticket(ST) #10878 (Support In Progress): Oromeo - Assistance Required: Data Update and Patching Requests
- 09:41 AM Datanory Production Production Ticket(ST) #10878 (Ticket Resolved): Oromeo - Assistance Required: Data Update and Patching Requests
- Dear Afiq,
Based on details shared by Grace, please assist to:
1. Remove customer Lotus”s double quotes and rep... - 04:18 PM Datanory Trial Production Ticket(ST) #10881 (Pending Client Verification): Nibou - update the data for the new users
- select * from customer_to_user_relation where user_id ='518d3ace-b940-4079-b981-ea72bdb383dd'
select * into #temp_... - 04:09 PM Datanory Trial Production Ticket(ST) #10881 (Support In Progress): Nibou - update the data for the new users
- 03:19 PM Datanory Trial Production Ticket(ST) #10881 (Ticket Resolved): Nibou - update the data for the new users
- Dear Afiq,
Based on our conversation moments ago, kindly assists to update the data for the new users under t... - 12:18 PM Datanory Production Production Ticket(ST) #10848 (Ticket Resolved): SNEKKU - Unable upload photo
- 10:53 AM Datanory Production Production Ticket(ST) #10857 (Pending Client Verification): Goldcrest-and why the sku price will change when go to datanory? SO pricing 50.75, become 48.72
30/01/2024
- 04:21 PM Datanory Production Production Ticket(ST) #10874 (Pending Client Verification): Daily Fresh-Sel17 mobile , above transactions is not capture in the database.vwe had uploaded the database too for your checking. Kindly be reminded , any update version need to be informed in the main communication channel. I just had a surprise we nee
--Check if sales order and invoice total amount tally
select * from (
select h.ord_hdr_id, h.order_no, ROUND(h....- 04:08 PM Datanory Production Production Ticket(ST) #10874 (Support In Progress): Daily Fresh-Sel17 mobile , above transactions is not capture in the database.vwe had uploaded the database too for your checking. Kindly be reminded , any update version need to be informed in the main communication channel. I just had a surprise we nee
- 10:46 AM Datanory Production Production Ticket(ST) #10874 (Ticket Resolved): Daily Fresh-Sel17 mobile , above transactions is not capture in the database.vwe had uploaded the database too for your checking. Kindly be reminded , any update version need to be informed in the main communication channel. I just had a surprise we nee
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- 11:54 AM Express365 Production Ticket(ST) #10872 (Ticket Resolved): Express365 - list of customer cannot print
- 10:30 AM Express365 Production Ticket(ST) #10872 (Verification In Progress): Express365 - list of customer cannot print
- 10:19 AM Express365 Production Ticket(ST) #10872 (Ready for Verification): Express365 - list of customer cannot print
- 10:07 AM Express365 Production Ticket(ST) #10872 (Escalated to Level 3): Express365 - list of customer cannot print
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- 10:05 AM Express365 Production Ticket(ST) #10872 (Support In Progress): Express365 - list of customer cannot print
- 10:04 AM Express365 Production Ticket(ST) #10872 (Ticket Resolved): Express365 - list of customer cannot print
- !43f0cd79-d19c-48c0-a635-19f710f69037.jpg!
hi, want to ask, i want to print to excel the customer listing but cant
... - 09:59 AM Datanory Trial Production Ticket(ST) #10870 (Pending Client Verification): TSH - Hi @MCC Jann Yap, there was an issue regarding the missing data for invoice no.: INC06000335-240124 & INC06000336-240124 in Datanory.
- Script from Jann:
select * from txn_invoice_history_header where invoice_no = 'INC06000335-240124'
select * fro... - 09:36 AM Datanory Trial Production Ticket(ST) #10870 (Support In Progress): TSH - Hi @MCC Jann Yap, there was an issue regarding the missing data for invoice no.: INC06000335-240124 & INC06000336-240124 in Datanory.
- 09:32 AM Datanory Trial Production Ticket(ST) #10870 (Ticket Resolved): TSH - Hi @MCC Jann Yap, there was an issue regarding the missing data for invoice no.: INC06000335-240124 & INC06000336-240124 in Datanory.
- Hi @MCC Jann Yap, there was an issue regarding the missing data for invoice no.: INC06000335-240124 & INC06000336-2...
29/01/2024
- 06:20 PM Datanory Production Production Ticket(ST) #10869 (Ticket Resolved): Snekku- Hi, got key in stock count for MR DIY, but report stock count history empty, please assist
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- 02:58 PM Express365 Production Ticket(ST) #10853 (Ticket Resolved): Express365 - Extend and bigger the Delivery Order document
- 02:34 PM Datanory Production Production Ticket(ST) #10864 (Pending Client Verification): Hi @Assyafiq MCC ,tried but unable save due to legacy customer code, region, state compulsory fill in.
- 11:30 AM Datanory Production Production Ticket(ST) #10864 (Pending Client Feedback): Hi @Assyafiq MCC ,tried but unable save due to legacy customer code, region, state compulsory fill in.
- 11:23 AM Datanory Production Production Ticket(ST) #10864 (Support In Progress): Hi @Assyafiq MCC ,tried but unable save due to legacy customer code, region, state compulsory fill in.
- 09:40 AM Datanory Production Production Ticket(ST) #10864 (Ticket Resolved): Hi @Assyafiq MCC ,tried but unable save due to legacy customer code, region, state compulsory fill in.
- !WhatsApp Video 2024-01-27 at 16.23.01.mp4!
!WhatsApp Image 2024-01-27 at 16.23.13.jpeg! - 02:27 PM Datanory Production Production Ticket(ST) #10848 (Support In Progress): SNEKKU - Unable upload photo
- 02:26 PM Datanory Production Production Ticket(ST) #10857 (Pending Client Feedback): Goldcrest-and why the sku price will change when go to datanory? SO pricing 50.75, become 48.72
- 02:11 PM Datanory Production Production Ticket(ST) #10857 (Support In Progress): Goldcrest-and why the sku price will change when go to datanory? SO pricing 50.75, become 48.72
- 02:25 PM Datanory Production Production Ticket(ST) #10834 (Ticket Resolved): Daily Fresh - JHR03 - the transaction exist in database but the text file missing. given excel file for the transactions list
- 02:24 PM Datanory Production Production Ticket(ST) #10835 (Ticket Resolved): Daily Fresh - KJG06 - text contain header data but transaction detail is missing
- 01:05 PM Express365 Production Ticket(ST) #10865 (Ticket Resolved): Express365 - Error message Sales Quotation
- 12:27 PM Express365 Production Ticket(ST) #10865 (Escalated to 3rd Party): Express365 - Error message Sales Quotation
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!6dd02c48-cb97-40b0-9db9-41d1... - 10:34 AM Express365 Production Ticket(ST) #10865 (Support In Progress): Express365 - Error message Sales Quotation
- 10:33 AM Express365 Production Ticket(ST) #10865 (Ticket Resolved): Express365 - Error message Sales Quotation
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Boleh saya tahu sbb apa yee??
Saya punya acc under moccis furniture
S... - 11:25 AM Datanory Production Production Ticket(ST) #10842 (Ticket Resolved): GOLDCREST - and rmb help me check why these 2 collections didnt reflect to our autocount? what action we should do for this case
- 11:24 AM Datanory Production Production Ticket(ST) #10842 (Support In Progress): GOLDCREST - and rmb help me check why these 2 collections didnt reflect to our autocount? what action we should do for this case
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