Activity
From 31/12/2023 to 29/01/2024
29/01/2024
- 06:20 PM Datanory Production Production Ticket(ST) #10869 (Ticket Resolved): Snekku- Hi, got key in stock count for MR DIY, but report stock count history empty, please assist
- !WhatsApp Image 2024-01-29 at 18.00.19.jpeg!
- 02:58 PM Express365 Production Ticket(ST) #10853 (Ticket Resolved): Express365 - Extend and bigger the Delivery Order document
- 02:34 PM Datanory Production Production Ticket(ST) #10864 (Pending Client Verification): Hi @Assyafiq MCC ,tried but unable save due to legacy customer code, region, state compulsory fill in.
- 11:30 AM Datanory Production Production Ticket(ST) #10864 (Pending Client Feedback): Hi @Assyafiq MCC ,tried but unable save due to legacy customer code, region, state compulsory fill in.
- 11:23 AM Datanory Production Production Ticket(ST) #10864 (Support In Progress): Hi @Assyafiq MCC ,tried but unable save due to legacy customer code, region, state compulsory fill in.
- 09:40 AM Datanory Production Production Ticket(ST) #10864 (Ticket Resolved): Hi @Assyafiq MCC ,tried but unable save due to legacy customer code, region, state compulsory fill in.
- !WhatsApp Video 2024-01-27 at 16.23.01.mp4!
!WhatsApp Image 2024-01-27 at 16.23.13.jpeg! - 02:27 PM Datanory Production Production Ticket(ST) #10848 (Support In Progress): SNEKKU - Unable upload photo
- 02:26 PM Datanory Production Production Ticket(ST) #10857 (Pending Client Feedback): Goldcrest-and why the sku price will change when go to datanory? SO pricing 50.75, become 48.72
- 02:11 PM Datanory Production Production Ticket(ST) #10857 (Support In Progress): Goldcrest-and why the sku price will change when go to datanory? SO pricing 50.75, become 48.72
- 02:25 PM Datanory Production Production Ticket(ST) #10834 (Ticket Resolved): Daily Fresh - JHR03 - the transaction exist in database but the text file missing. given excel file for the transactions list
- 02:24 PM Datanory Production Production Ticket(ST) #10835 (Ticket Resolved): Daily Fresh - KJG06 - text contain header data but transaction detail is missing
- 01:05 PM Express365 Production Ticket(ST) #10865 (Ticket Resolved): Express365 - Error message Sales Quotation
- 12:27 PM Express365 Production Ticket(ST) #10865 (Escalated to 3rd Party): Express365 - Error message Sales Quotation
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!6dd02c48-cb97-40b0-9db9-41d1... - 10:34 AM Express365 Production Ticket(ST) #10865 (Support In Progress): Express365 - Error message Sales Quotation
- 10:33 AM Express365 Production Ticket(ST) #10865 (Ticket Resolved): Express365 - Error message Sales Quotation
- !1b336651-6053-44e3-a74a-64723053f665.jpg!
Boleh saya tahu sbb apa yee??
Saya punya acc under moccis furniture
S... - 11:25 AM Datanory Production Production Ticket(ST) #10842 (Ticket Resolved): GOLDCREST - and rmb help me check why these 2 collections didnt reflect to our autocount? what action we should do for this case
- 11:24 AM Datanory Production Production Ticket(ST) #10842 (Support In Progress): GOLDCREST - and rmb help me check why these 2 collections didnt reflect to our autocount? what action we should do for this case
26/01/2024
- 06:59 PM Datanory Production Production Ticket(ST) #10861 (Support In Progress): Snekku- Hi @Assyafiq MCC, some outlets repeat in planned route, please assist, thanks
- 04:40 PM Datanory Production Production Ticket(ST) #10861 (Ticket Resolved): Snekku- Hi @Assyafiq MCC, some outlets repeat in planned route, please assist, thanks
- !WhatsApp Image 2024-01-26 at 16.20.15 (1).jpeg!
- 04:12 PM Express365 Production Ticket(ST) #10854 (Ticket Resolved): Express365 - Receipt document address overlay the text
- 11:42 AM Express365 Production Ticket(ST) #10854 (Pending Client Verification): Express365 - Receipt document address overlay the text
- 11:40 AM Express365 Production Ticket(ST) #10854 (Support In Progress): Express365 - Receipt document address overlay the text
- 11:39 AM Express365 Production Ticket(ST) #10854 (Ticket Resolved): Express365 - Receipt document address overlay the text
- !15cd7cb8-16c3-43c0-8218-56133fc6412e.jpg!
Issue: Receipt document address overlay the text.
Customer: Shun Lai ... - 04:11 PM Express365 Production Ticket(ST) #10830 (Ticket Resolved): Express365 - adjust the invoice center
- 04:03 PM Express365 Production Ticket(ST) #10852 (Ticket Resolved): Express365 - Inquiry transfer to Contact customer
- 04:02 PM Express365 Production Ticket(ST) #10852 (Pending Client Verification): Express365 - Inquiry transfer to Contact customer
- 11:31 AM Express365 Production Ticket(ST) #10852 (Support In Progress): Express365 - Inquiry transfer to Contact customer
- 11:17 AM Express365 Production Ticket(ST) #10852 (Ticket Resolved): Express365 - Inquiry transfer to Contact customer
- !827b7b25-0f39-4817-b4d4-1b1ed366980e.jpg!
I have recorded this deposit RM 300
When customer paid will deduct the... - 03:46 PM Datanory Production Production Ticket(ST) #10857 (Ticket Resolved): Goldcrest-and why the sku price will change when go to datanory? SO pricing 50.75, become 48.72
- !WhatsApp Image 2024-01-26 at 14.53.00 (1).jpeg!
!WhatsApp Image 2024-01-26 at 14.53.00.jpeg! - 03:31 PM Datanory Production Production Ticket(ST) #10846 (Escalated to Level 3): SNEKKU - Unplanned route will shown unploaded everyday if got do transaction in 1 day?
- 03:05 PM Datanory Production Production Ticket(ST) #10846 (Support In Progress): SNEKKU - Unplanned route will shown unploaded everyday if got do transaction in 1 day?
- 09:27 AM Datanory Production Production Ticket(ST) #10846 (Ticket Resolved): SNEKKU - Unplanned route will shown unploaded everyday if got do transaction in 1 day?
- !WhatsApp%20Image%202024-01-11%20at%2017.50.20_bd861930.jpg!
!WhatsApp%20Image%202024-01-11%20at%2017.50.37_afc950db... - 03:14 PM Datanory Production Production Ticket(ST) #10856 (Escalated to Level 3): SNEKKU - check out time add in geo fencing report, thanks
- Escalated to product team : https://mccrenergy.atlassian.net/browse/RP-416?atlOrigin=eyJpIjoiY2NlNTUwZTJkNzhjNDdhODll...
- 03:03 PM Datanory Production Production Ticket(ST) #10856 (Support In Progress): SNEKKU - check out time add in geo fencing report, thanks
- 11:52 AM Datanory Production Production Ticket(ST) #10856: SNEKKU - check out time add in geo fencing report, thanks
- Hi Azhar, please log into Jira and let product team modify the report. Do update the status in issue list.
- 11:51 AM Datanory Production Production Ticket(ST) #10856 (Ticket Resolved): SNEKKU - check out time add in geo fencing report, thanks
- 11:48 AM Datanory Production Production Ticket(ST) #10847 (Escalated to Level 3): SNEKKU - Customer photo and location not update datanory when perform in mobile
- 11:15 AM Datanory Production Production Ticket(ST) #10847 (Support In Progress): SNEKKU - Customer photo and location not update datanory when perform in mobile
- 09:28 AM Datanory Production Production Ticket(ST) #10847 (Ticket Resolved): SNEKKU - Customer photo and location not update datanory when perform in mobile
- !WhatsApp%20Image%202024-01-25%20at%2011.22.21_61310b8a.jpg!
- 11:40 AM Express365 Production Ticket(ST) #10853 (Pending Client Verification): Express365 - Extend and bigger the Delivery Order document
- 11:38 AM Express365 Production Ticket(ST) #10853 (Support In Progress): Express365 - Extend and bigger the Delivery Order document
- 11:36 AM Express365 Production Ticket(ST) #10853 (Ticket Resolved): Express365 - Extend and bigger the Delivery Order document
- !9c10c1f9-ef81-489c-997f-97abb21990cc.jpg!
Customer would like to extend and bigger the highlight area same to sales... - 11:36 AM Express365 Production Ticket(ST) #10839 (Ticket Resolved): Express365 - Customer statement 's missing table
- 11:34 AM Express365 Production Ticket(ST) #10839 (Pending Client Verification): Express365 - Customer statement 's missing table
- 11:14 AM Datanory Production Production Ticket(ST) #10849 (Pending Client Verification): SNEKKU - please assist check as not the SO# SOMC3000041 - 46 - 47
- 10:04 AM Datanory Production Production Ticket(ST) #10849 (Support In Progress): SNEKKU - please assist check as not the SO# SOMC3000041 - 46 - 47
- 09:29 AM Datanory Production Production Ticket(ST) #10849 (Ticket Resolved): SNEKKU - please assist check as not the SO# SOMC3000041 - 46 - 47
- hi miss t, is it SO number jumping?. noted on this escalation, we will check
yes, unable find in web also - 11:03 AM Datanory Production Production Ticket(ST) #10848 (Pending Client Feedback): SNEKKU - Unable upload photo
- 11:02 AM Datanory Production Production Ticket(ST) #10848 (Support In Progress): SNEKKU - Unable upload photo
- 09:29 AM Datanory Production Production Ticket(ST) #10848 (Ticket Resolved): SNEKKU - Unable upload photo
- 10:37 AM Datanory Production Production Ticket(ST) #10850 (Pending Client Verification): SNEKKU - please remove this ya as mysoft just 1 only
Backup all four table has been done:
_customer_to_user_relation20240126_
_mst_customer_contact_address20240126_
...- 10:05 AM Datanory Production Production Ticket(ST) #10850 (Support In Progress): SNEKKU - please remove this ya as mysoft just 1 only
- 09:34 AM Datanory Production Production Ticket(ST) #10850: SNEKKU - please remove this ya as mysoft just 1 only
- Assign to Azhar to delete this 2 customer from datanory. Reason to delete, customer has remove in mysoft buy our inte...
- 09:31 AM Datanory Production Production Ticket(ST) #10850: SNEKKU - please remove this ya as mysoft just 1 only
- !WhatsApp%20Image%202024-01-25%20at%2014.42.32_cf8fc456.jpg!
- 09:31 AM Datanory Production Production Ticket(ST) #10850 (Ticket Resolved): SNEKKU - please remove this ya as mysoft just 1 only
- !WhatsApp%20Image%202024-01-25%20at%2014.24.32_4f3f0ffa.jpg!
24/01/2024
- 06:22 PM Datanory Production Production Ticket(ST) #10790 (Ticket Resolved): Turn Off Stock Bal and UOM qty
- 05:38 PM Datanory Production Production Ticket(ST) #10834: Daily Fresh - JHR03 - the transaction exist in database but the text file missing. given excel file for the transactions list
- Find the issue is due to re-post un-successful. Navision end has to remove the old data and perform re-process to res...
- 12:04 PM Datanory Production Production Ticket(ST) #10834 (Support In Progress): Daily Fresh - JHR03 - the transaction exist in database but the text file missing. given excel file for the transactions list
- 12:02 PM Datanory Production Production Ticket(ST) #10834 (Ticket Resolved): Daily Fresh - JHR03 - the transaction exist in database but the text file missing. given excel file for the transactions list
- @MCC Jann Yap , Kindly check for the above transaction for JHR03 , database shown the transaction, however the text f...
- 05:37 PM Datanory Production Production Ticket(ST) #10835: Daily Fresh - KJG06 - text contain header data but transaction detail is missing
- Find the issue is due to re-post un-successful. Navision end has to remove the old data and perform re-process to res...
- 12:03 PM Datanory Production Production Ticket(ST) #10835 (Support In Progress): Daily Fresh - KJG06 - text contain header data but transaction detail is missing
- 12:03 PM Datanory Production Production Ticket(ST) #10835 (Ticket Resolved): Daily Fresh - KJG06 - text contain header data but transaction detail is missing
- !WhatsApp%20Image%202024-01-24%20at%2011.50.25_c269c3e6.jpg!
@MCC Jann Yap , kindly check on the data text file for ... - 05:33 PM Datanory Production Production Ticket(ST) #10841 (Pending Client Verification): GOLDCREST - hi the EOD report still not showing stock balance
- 05:08 PM Datanory Production Production Ticket(ST) #10841 (Support In Progress): GOLDCREST - hi the EOD report still not showing stock balance
- 03:53 PM Datanory Production Production Ticket(ST) #10841 (Ticket Resolved): GOLDCREST - hi the EOD report still not showing stock balance
- !WhatsApp%20Image%202024-01-24%20at%2014.44.56_3e2a4026.jpg!
- 04:53 PM Datanory Production Production Ticket(ST) #10800 (Escalated to Level 3): Prima Asia - Suggested Quantity Formula hit error
- 04:38 PM Datanory Production Production Ticket(ST) #10800 (Support In Progress): Prima Asia - Suggested Quantity Formula hit error
- 04:37 PM Datanory Trial Production Ticket(ST) #10784 (Pending Client Verification): TSH - TSH issues
- 12:04 PM Datanory Trial Production Ticket(ST) #10784 (Support In Progress): TSH - TSH issues
- 04:05 PM Datanory Production Production Ticket(ST) #10842 (Ticket Resolved): GOLDCREST - and rmb help me check why these 2 collections didnt reflect to our autocount? what action we should do for this case
- !WhatsApp%20Image%202024-01-24%20at%2014.59.53_1b3867b6.jpg!
!WhatsApp%20Image%202024-01-24%20at%2014.59.53_4c348bfd... - 02:16 PM Express365 Production Ticket(ST) #10839 (Pending Client Feedback): Express365 - Customer statement 's missing table
- 02:15 PM Express365 Production Ticket(ST) #10839 (Monitoring): Express365 - Customer statement 's missing table
- 02:13 PM Express365 Production Ticket(ST) #10839 (Support In Progress): Express365 - Customer statement 's missing table
- 02:13 PM Express365 Production Ticket(ST) #10839 (Ticket Resolved): Express365 - Customer statement 's missing table
- !freesnippingtool.com_capture_20240124140959.png!
- 01:49 PM Express365 Production Ticket(ST) #10838 (Ticket Resolved): Express365 - Error message Maximum User
- 12:49 PM Express365 Production Ticket(ST) #10838 (Pending Client Verification): Express365 - Error message Maximum User
- 12:47 PM Express365 Production Ticket(ST) #10838 (Support In Progress): Express365 - Error message Maximum User
- 12:35 PM Express365 Production Ticket(ST) #10838 (Ticket Resolved): Express365 - Error message Maximum User
- Why even i try using all account it had show “Maximum User”?
!79b1d118-39c6-4943-84a3-07898385784e.jpg!
hi, we ar... - 12:07 PM Express365 Production Ticket(ST) #10827 (Ticket Resolved): Express365 - adjust the address
- 10:13 AM Express365 Production Ticket(ST) #10827 (Escalated to 3rd Party): Express365 - adjust the address
- !freesnippingtool.com_capture_20240124101312.png!
- 09:51 AM Express365 Production Ticket(ST) #10827 (Support In Progress): Express365 - adjust the address
- 09:51 AM Express365 Production Ticket(ST) #10827 (Ticket Resolved): Express365 - adjust the address
- !freesnippingtool.com_capture_20240124095213.png!
hi, sorry to disturb you, can you adjust the adress,
dan postco... - 12:04 PM Express365 Production Ticket(ST) #10832 (Ticket Resolved): Express365 - Amount is empty.
- 11:21 AM Express365 Production Ticket(ST) #10832 (Escalated to 3rd Party): Express365 - Amount is empty.
- 11:19 AM Express365 Production Ticket(ST) #10832 (Support In Progress): Express365 - Amount is empty.
- 11:18 AM Express365 Production Ticket(ST) #10832 (Ticket Resolved): Express365 - Amount is empty.
- Customer did transfer the sales Order from invoice "SL23/04867-HAFIZ H ENTERPRISE". After entry the return quantity '...
- 11:54 AM Datanory Trial Production Ticket(ST) #10802 (Pending Client Verification): TSH - SKU import – Hit duplication error when performing the import SKU master list template into the system, system does not override the old SKU master data.
- Hi Louise,
We find out the import got error due to duplication as below :
In the imported file contain dup... - 11:54 AM Datanory Trial Production Ticket(ST) #10802 (Support In Progress): TSH - SKU import – Hit duplication error when performing the import SKU master list template into the system, system does not override the old SKU master data.
- 11:46 AM Datanory Production Production Ticket(ST) #10801 (Ticket Resolved): Prima Asia - 2. After web training session with Mr Puvan from Prima Asia this morning, he requested to have 2nd integration frequency which is from 12PM-2PM. This is due to Admin need to approve Sales Order in the morning and need to issue Invoice, CN, DO
- 11:44 AM Datanory Production Production Ticket(ST) #10783 (Ticket Resolved): Snekku - Patch Geo Location
- 11:43 AM Datanory Production Production Ticket(ST) #10783 (Support In Progress): Snekku - Patch Geo Location
- 11:23 AM Datanory Production Production Ticket(ST) #10788 (Ticket Resolved): GOLDCREST - Hi, why reflect 2 invoice in datanory (summary sales invoice)
- 11:22 AM Datanory Production Production Ticket(ST) #10815 (Ticket Resolved): Snekku - Hi, why done setting promo but do sales order not jump out this?
- 11:20 AM Datanory Production Production Ticket(ST) #10824 (Ticket Resolved): SNEKKU Production - Hi jann, CM408DF01001 mysoft got add in for U ALL MART, but datanory not exist
- 11:19 AM Datanory Production Production Ticket(ST) #10824 (Support In Progress): SNEKKU Production - Hi jann, CM408DF01001 mysoft got add in for U ALL MART, but datanory not exist
- 10:38 AM Express365 Production Ticket(ST) #10830 (Pending Client Verification): Express365 - adjust the invoice center
- 10:32 AM Express365 Production Ticket(ST) #10830 (Support In Progress): Express365 - adjust the invoice center
- 10:32 AM Express365 Production Ticket(ST) #10830: Express365 - adjust the invoice center
- !ae000e7c-4d62-454b-9bb4-6acfd01e29db.jpg!
- 10:31 AM Express365 Production Ticket(ST) #10830 (Ticket Resolved): Express365 - adjust the invoice center
- !6970030b-a0b2-47d7-bc87-6e9cbdccc22b.jpg!
need adjustment
23/01/2024
- 04:24 PM Datanory Production Production Ticket(ST) #10824 (Ticket Resolved): SNEKKU Production - Hi jann, CM408DF01001 mysoft got add in for U ALL MART, but datanory not exist
- 04:22 PM Datanory Production Production Ticket(ST) #10816 (Pending Client Verification): Snekku - Hi, why done on 22/1 but check in, sales order taking, check out shown 20/1?
- 04:05 PM Datanory Production Production Ticket(ST) #10816 (Support In Progress): Snekku - Hi, why done on 22/1 but check in, sales order taking, check out shown 20/1?
- 10:01 AM Datanory Production Production Ticket(ST) #10816 (Ticket Resolved): Snekku - Hi, why done on 22/1 but check in, sales order taking, check out shown 20/1?
- !WhatsApp%20Image%202024-01-22%20at%2022.49.09_617e35ee.jpg!
- 02:16 PM Express365 Production Ticket(ST) #10822 (Ticket Resolved): Request update the detail
- *Details for Leong update*
Please ensure that the invoice number is always quoted with your remittance and email a... - 02:15 PM Express365 Production Ticket(ST) #10822 (Escalated to 3rd Party): Request update the detail
- 02:12 PM Express365 Production Ticket(ST) #10822 (Support In Progress): Request update the detail
- 02:11 PM Express365 Production Ticket(ST) #10822 (Ticket Resolved): Request update the detail
- !36b79bbd-9425-4a78-96b0-071190313138.jpg!
Excuse me Kamal, how can i update d bank acct details. Or nd ur end to he... - 02:04 PM Express365 Production Ticket(ST) #10820 (Ticket Resolved): Express365 - Document not in coordinated
- 02:04 PM Express365 Production Ticket(ST) #10820 (Pending Client Verification): Express365 - Document not in coordinated
- !80ffae31-c28a-4682-ac53-42d2acc45d86.jpg!
- 12:27 PM Express365 Production Ticket(ST) #10820 (Support In Progress): Express365 - Document not in coordinated
- 12:26 PM Express365 Production Ticket(ST) #10820 (Ticket Resolved): Express365 - Document not in coordinated
- !3d0ed40b-df88-4896-a4e6-c3a779e18313.jpg!
User request the sales invoice need to make it bigger.
Refer to the 17... - 02:03 PM Express365 Production Ticket(ST) #10821 (Ticket Resolved): Express365 - Sales Return cannot print
- 02:00 PM Express365 Production Ticket(ST) #10821 (Pending Client Verification): Express365 - Sales Return cannot print
- !cefd6e9b-5a7c-4909-a455-9a88bc621d5b.jpg!
- 01:57 PM Express365 Production Ticket(ST) #10821 (Support In Progress): Express365 - Sales Return cannot print
- 01:57 PM Express365 Production Ticket(ST) #10821 (Ticket Resolved): Express365 - Sales Return cannot print
- Unable to print out the sales return, user want to direct print the document and dont want download the document
!... - 12:20 PM Express365 Production Ticket(ST) #10819 (Ticket Resolved): Express365 - Document not in coordinated
- 12:19 PM Express365 Production Ticket(ST) #10819 (Pending Client Verification): Express365 - Document not in coordinated
- 12:18 PM Express365 Production Ticket(ST) #10819 (Support In Progress): Express365 - Document not in coordinated
- 12:17 PM Express365 Production Ticket(ST) #10819 (Ticket Resolved): Express365 - Document not in coordinated
- h2. Sales Quatation
!63e9daa0-25c1-49d2-91eb-5b43e6e6fb51.jpg!
h2. Customer Statement
!4f82fd29-2fa5-4450-9f67-6... - 12:11 PM Express365 Production Ticket(ST) #10813 (Ticket Resolved): The delivery order format not alignment
- 12:11 PM Express365 Production Ticket(ST) #10813 (Pending Client Verification): The delivery order format not alignment
- 12:09 PM Express365 Production Ticket(ST) #10813 (Support In Progress): The delivery order format not alignment
- !867c05b8-6466-42d2-bc83-45ad2fb6cdaa.jpg!
- 10:28 AM Datanory Production Production Ticket(ST) #10815 (Support In Progress): Snekku - Hi, why done setting promo but do sales order not jump out this?
- 10:00 AM Datanory Production Production Ticket(ST) #10815 (Ticket Resolved): Snekku - Hi, why done setting promo but do sales order not jump out this?
- After create promotion, it does not appear in NSK outlets.
22/01/2024
- 06:31 PM Datanory Trial Production Ticket(ST) #10781 (Pending Client Verification): Suntory - Request to patch some dummy data on credit limit, balance, aging and outstanding for Suntory
- 05:06 PM Datanory Trial Production Ticket(ST) #10781 (Support In Progress): Suntory - Request to patch some dummy data on credit limit, balance, aging and outstanding for Suntory
- 05:07 PM Express365 Production Ticket(ST) #10813 (Ticket Resolved): The delivery order format not alignment
- User mentioned compared to previous Delivery Order and current Delivery Order have slightly different.
!886d705b-50b... - 03:45 PM Express365 Production Ticket(ST) #10806: DO format is difference
- !igaesdf.jpeg!
- 03:40 PM Express365 Production Ticket(ST) #10806 (Ticket Resolved): DO format is difference
- 02:26 PM Express365 Production Ticket(ST) #10806 (Escalated to 3rd Party): DO format is difference
- 02:24 PM Express365 Production Ticket(ST) #10806 (Support In Progress): DO format is difference
- 02:23 PM Express365 Production Ticket(ST) #10806 (Ticket Resolved): DO format is difference
- h2. Old version
!eeda469c-d5fa-4f24-8759-57ca2817bd67.jpg!
h2. After maintenance done
!5829a5a8-a1d2-4777-9cc3-c... - 02:58 PM Express365 Production Ticket(ST) #10805 (Ticket Resolved): Document printing issue
- 02:20 PM Express365 Production Ticket(ST) #10805 (Escalated to 3rd Party): Document printing issue
- 02:19 PM Express365 Production Ticket(ST) #10805 (Support In Progress): Document printing issue
- 02:18 PM Express365 Production Ticket(ST) #10805 (Ticket Resolved): Document printing issue
- Customer: SHUN LAI PLT
ID : shunlaiplt@gmail.com
Pass: SHUN5680
!25ee5a69-5189-4762-b102-857bcb6226fe.jpg!
!... - 02:13 PM Express365 Production Ticket(ST) #10804 (Ticket Resolved): E365 - Server down after maintenence
- 02:13 PM Express365 Production Ticket(ST) #10804 (Pending Client Verification): E365 - Server down after maintenence
- 83cash@gmail.com
Chong8066 - 02:10 PM Express365 Production Ticket(ST) #10804 (Support In Progress): E365 - Server down after maintenence
- 02:09 PM Express365 Production Ticket(ST) #10804 (Ticket Resolved): E365 - Server down after maintenence
- !62221141-76fd-4c40-aabc-26e1202745fb.jpg!
hi , kenapa tak boleh bakai - 12:18 PM Datanory Trial Production Ticket(ST) #10802 (Ticket Resolved): TSH - SKU import – Hit duplication error when performing the import SKU master list template into the system, system does not override the old SKU master data.
- Dear Afiq,
Based on our previous conversation, kindly assists to look into this issue and patch the SKU master Dat... - 12:14 PM Datanory Production Production Ticket(ST) #10801 (Support In Progress): Prima Asia - 2. After web training session with Mr Puvan from Prima Asia this morning, he requested to have 2nd integration frequency which is from 12PM-2PM. This is due to Admin need to approve Sales Order in the morning and need to issue Invoice, CN, DO
- 12:14 PM Datanory Production Production Ticket(ST) #10801 (Ticket Resolved): Prima Asia - 2. After web training session with Mr Puvan from Prima Asia this morning, he requested to have 2nd integration frequency which is from 12PM-2PM. This is due to Admin need to approve Sales Order in the morning and need to issue Invoice, CN, DO
- 12:13 PM Datanory Production Production Ticket(ST) #10800 (Assigned To): Prima Asia - Suggested Quantity Formula hit error
- 12:13 PM Datanory Production Production Ticket(ST) #10800 (Ticket Resolved): Prima Asia - Suggested Quantity Formula hit error
- 09:29 AM Express365 Production Ticket(ST) #10795 (Ticket Resolved): E365 - Server down after maintenence
- 09:28 AM Express365 Production Ticket(ST) #10795 (Pending Client Verification): E365 - Server down after maintenence
- 09:24 AM Express365 Production Ticket(ST) #10795 (Support In Progress): E365 - Server down after maintenence
- suggest user to use another link
- 09:23 AM Express365 Production Ticket(ST) #10795 (Ticket Resolved): E365 - Server down after maintenence
- !d88942e2-3fa0-43c6-a434-be3b17f94ae0.jpg!
Hi morning may I know what happened to my server today.
19/01/2024
- 05:26 PM Express365 Production Ticket(ST) #10794 (Ticket Resolved): Inquiry on broacher for Express 365
- 05:26 PM Express365 Production Ticket(ST) #10794: Inquiry on broacher for Express 365
- !b4ea9260-a1ae-418f-bfd4-299cc3934632.jpg!
- 05:05 PM Express365 Production Ticket(ST) #10794 (Pending Client Verification): Inquiry on broacher for Express 365
- 05:03 PM Express365 Production Ticket(ST) #10794 (Support In Progress): Inquiry on broacher for Express 365
- Escalate to sales team - Kamal
- 05:02 PM Express365 Production Ticket(ST) #10794 (Ticket Resolved): Inquiry on broacher for Express 365
- Hi, may we get the broucher for Express 365 so that we can clearly to see the features of subscription plan.
- 03:24 PM Finance365 Production Ticket(ST) #10793 (Ticket Resolved): F365 - cannot full download customer ledger
- 03:22 PM Finance365 Production Ticket(ST) #10793 (Pending Client Verification): F365 - cannot full download customer ledger
- 03:19 PM Finance365 Production Ticket(ST) #10793 (Support In Progress): F365 - cannot full download customer ledger
- 03:17 PM Finance365 Production Ticket(ST) #10793 (Ticket Resolved): F365 - cannot full download customer ledger
- !freesnippingtool.com_capture_20240119151633.png!
- 10:54 AM Datanory Production Production Ticket(ST) #10790 (Pending Client Verification): Turn Off Stock Bal and UOM qty
- 10:51 AM Datanory Production Production Ticket(ST) #10790 (Support In Progress): Turn Off Stock Bal and UOM qty
- 1. The stock bal in mobile apps cannot turn off as does not have turn off feature.
2. Turn off feature still under d... - 10:27 AM Datanory Production Production Ticket(ST) #10790 (Ticket Resolved): Turn Off Stock Bal and UOM qty
- Hi Chong Yu,
Request from client:
"Hi pls turn off stock bal in mobiles apps. Tks"
"pls turn off UOM qty 2 in we... - 09:41 AM Datanory Production Production Ticket(ST) #10789 (Ticket Resolved): Testing Ticket
- 09:41 AM Datanory Production Production Ticket(ST) #10789 (Pending Client Verification): Testing Ticket
- 09:33 AM Datanory Production Production Ticket(ST) #10789 (Support In Progress): Testing Ticket
- 09:32 AM Datanory Production Production Ticket(ST) #10789: Testing Ticket
- Testing
- 09:29 AM Datanory Production Production Ticket(ST) #10789 (Ticket Resolved): Testing Ticket
- Testing
18/01/2024
- 05:54 PM Datanory Production Production Ticket(ST) #10788 (Support In Progress): GOLDCREST - Hi, why reflect 2 invoice in datanory (summary sales invoice)
- 05:21 PM Datanory Production Production Ticket(ST) #10788 (Ticket Resolved): GOLDCREST - Hi, why reflect 2 invoice in datanory (summary sales invoice)
- mobile showing 1 bill only
!WhatsApp%20Image%202024-01-18%20at%2015.09.55_9be0ff53.jpg!
!WhatsApp%20Image%202024-01... - 05:02 PM Datanory Trial Production Ticket(ST) #10782 (Ticket Resolved): Nibou - Request for checking on issues for Nibou
- 04:57 PM Datanory Trial Production Ticket(ST) #10782 (Support In Progress): Nibou - Request for checking on issues for Nibou
- 02:23 PM Datanory Trial Production Ticket(ST) #10782 (Ticket Resolved): Nibou - Request for checking on issues for Nibou
- Dear Afiq,
Based on our previous conversation on the issues that I face when importing the customer data into Data... - 04:25 PM Express365 Production Ticket(ST) #10726 (Ticket Resolved): payment detail included SST
- 02:29 PM Datanory Trial Production Ticket(ST) #10784 (Ticket Resolved): TSH - TSH issues
- Dear Afiq,
Based on our pervious discussion, kindly assists to look into these issues for TSH:
1) Photo not sho... - 02:28 PM Datanory Production Production Ticket(ST) #10783 (Ticket Resolved): Snekku - Patch Geo Location
- Dear Assyafiq,
The outlet master coordination captured from salesman in mobile cannot be saved into the customer m... - 02:21 PM Datanory Trial Production Ticket(ST) #10781 (Ticket Resolved): Suntory - Request to patch some dummy data on credit limit, balance, aging and outstanding for Suntory
- Dear Afiq,
Based on our previous conversation, kindly assists to patch some dummy data on Credit limit, Credit bal... - 02:16 PM Datanory Production Production Ticket(ST) #10765 (Ticket Resolved): Snekku - please assist as SOSNK000562 shown amout 22118.40, but click inside for approve, become different amount
- 12:03 PM Datanory Production Production Ticket(ST) #10757 (Escalated to Level 3): Snekku - please assist as done get location for customer 2D001, but not reflect in web
- 12:00 PM Datanory Production Production Ticket(ST) #10757 (Support In Progress): Snekku - please assist as done get location for customer 2D001, but not reflect in web
- 11:17 AM Datanory Production Production Ticket(ST) #10767 (Ticket Resolved): GOLDCREST - Cant upload database
16/01/2024
- 06:17 PM Express365 Production Ticket(ST) #10727 (Ticket Resolved): Error in email Template
- 06:17 PM Express365 Production Ticket(ST) #10760 (Ticket Resolved): Request create 2 new trial account
- 12:17 PM Datanory Production Production Ticket(ST) #10765 (Support In Progress): Snekku - please assist as SOSNK000562 shown amout 22118.40, but click inside for approve, become different amount
- 12:09 PM Datanory Production Production Ticket(ST) #10767 (Pending Client Feedback): GOLDCREST - Cant upload database
- Hi Daphne, we try at our end here we may upload the photo and database. Can you request user to try upload again ?
- 12:08 PM Datanory Production Production Ticket(ST) #10767 (Support In Progress): GOLDCREST - Cant upload database
- 11:18 AM Datanory Production Production Ticket(ST) #10767 (Ticket Resolved): GOLDCREST - Cant upload database
- !WhatsApp%20Image%202024-01-16%20at%2010.06.49_18cca56b.jpg!
u mean he cant upload both transaction and upload dat...
15/01/2024
- 06:16 PM Datanory Production Production Ticket(ST) #10765 (Ticket Resolved): Snekku - please assist as SOSNK000562 shown amout 22118.40, but click inside for approve, become different amount
- 05:09 PM Datanory Production Production Ticket(ST) #10756 (Pending Client Verification): Snekku - SOMN9000041 shown 0 again, inside ok
- 05:01 PM Datanory Production Production Ticket(ST) #10756 (Support In Progress): Snekku - SOMN9000041 shown 0 again, inside ok
- 05:00 PM Datanory Production Production Ticket(ST) #10753 (Pending Client Verification): Snekku - SOMN3000053 double, but sales team issue apps correct
- 03:44 PM Datanory Production Production Ticket(ST) #10750 (Ticket Resolved): Snekku - user MC6, shown done upload, but 1 of sales order still not upload
- 03:42 PM Datanory Production Production Ticket(ST) #10759 (Pending Client Verification): Prima Asia - Setup Production Environment
- 03:41 PM Datanory Production Production Ticket(ST) #10759 (Support In Progress): Prima Asia - Setup Production Environment
- 02:34 PM Datanory Production Production Ticket(ST) #10759 (Ticket Resolved): Prima Asia - Setup Production Environment
- 03:06 PM Express365 Production Ticket(ST) #10760 (Pending Client Verification): Request create 2 new trial account
- 03:04 PM Express365 Production Ticket(ST) #10760 (Support In Progress): Request create 2 new trial account
- 03:03 PM Express365 Production Ticket(ST) #10760 (Ticket Resolved): Request create 2 new trial account
- Hi,
Kindly register 1 trial account for our customer, Kenep Resources (Asia) Sdn Bhd.
Kindly register 1 trial a...
12/01/2024
- 05:47 PM Datanory Production Production Ticket(ST) #10757 (Ticket Resolved): Snekku - please assist as done get location for customer 2D001, but not reflect in web
- !WhatsApp%20Image%202024-01-12%20at%2014.47.20_c2982578.jpg!
- 05:43 PM Datanory Production Production Ticket(ST) #10756 (Ticket Resolved): Snekku - SOMN9000041 shown 0 again, inside ok
- !WhatsApp%20Image%202024-01-12%20at%2011.42.51_ce519089.jpg!
!WhatsApp%20Image%202024-01-12%20at%2011.42.59_4f14c607... - 10:19 AM Datanory Production Production Ticket(ST) #10753 (Support In Progress): Snekku - SOMN3000053 double, but sales team issue apps correct
- 10:19 AM Datanory Production Production Ticket(ST) #10753 (Ticket Resolved): Snekku - SOMN3000053 double, but sales team issue apps correct
- !WhatsApp%20Image%202024-01-12%20at%2010.14.10_3ccb4007.jpg!
- 09:19 AM Datanory Production Production Ticket(ST) #10750 (Support In Progress): Snekku - user MC6, shown done upload, but 1 of sales order still not upload
11/01/2024
- 06:28 PM Express365 Production Ticket(ST) #10699 (Ticket Resolved): Change request on document
- Hi Leong ,
We received a request on change request in a printed receipt, user would like to add the remark in the ... - 04:52 PM Datanory Production Production Ticket(ST) #10705 (Pending Client Verification): OROMEO - Based on our previous conversation, kindly assists to remove the 167 duplicate customer for Oromeo and update the latest User list for Oromeo
- 04:52 PM Datanory Production Production Ticket(ST) #10705 (Support In Progress): OROMEO - Based on our previous conversation, kindly assists to remove the 167 duplicate customer for Oromeo and update the latest User list for Oromeo
- 03:52 PM Datanory Production Production Ticket(ST) #10734 (Escalated to Level 3): Snekku - Hi Assyafiq..after remove the attachement, now can not attach new one ..in company announcement
- 03:52 PM Datanory Production Production Ticket(ST) #10734 (Support In Progress): Snekku - Hi Assyafiq..after remove the attachement, now can not attach new one ..in company announcement
- 11:07 AM Datanory Production Production Ticket(ST) #10734 (Ticket Resolved): Snekku - Hi Assyafiq..after remove the attachement, now can not attach new one ..in company announcement
- !WhatsApp%20Image%202024-01-11%20at%2010.28.10_1a758ec9.jpg!
- 03:39 PM Datanory Production Production Ticket(ST) #10733 (Pending Client Verification): Snekku - on behalf will auto tick all? as 27/12 already untick some of the customer, but now shown tick all again
- 03:38 PM Datanory Production Production Ticket(ST) #10733 (Support In Progress): Snekku - on behalf will auto tick all? as 27/12 already untick some of the customer, but now shown tick all again
- 11:06 AM Datanory Production Production Ticket(ST) #10733 (Ticket Resolved): Snekku - on behalf will auto tick all? as 27/12 already untick some of the customer, but now shown tick all again
- !WhatsApp%20Image%202024-01-11%20at%2009.56.09_ff04f372.jpg!
- 03:29 PM Datanory Production Production Ticket(ST) #10718 (Pending Client Verification): Snekku - Historical invoice or any historical data intermittently missing
- 02:34 PM Datanory Production Production Ticket(ST) #10718: Snekku - Historical invoice or any historical data intermittently missing
- Hi Sharon, as check all the invoice are under customer code 2D001 MR D.I.Y. Therefore, there is no invoice under 2D00...
- 02:16 PM Datanory Production Production Ticket(ST) #10750 (Ticket Resolved): Snekku - user MC6, shown done upload, but 1 of sales order still not upload
- !WhatsApp%20Image%202024-01-11%20at%2014.12.39_5c58bc18.jpg!
!WhatsApp%20Image%202024-01-11%20at%2014.12.48_74d495da... - 02:11 PM Datanory Production Production Ticket(ST) #10748 (Escalated to Level 3): Snekku - Double key in the sales order resolution by adding sales order history in activity page before submit new so.
- 02:09 PM Datanory Production Production Ticket(ST) #10748 (Support In Progress): Snekku - Double key in the sales order resolution by adding sales order history in activity page before submit new so.
- 02:08 PM Datanory Production Production Ticket(ST) #10748 (Ticket Resolved): Snekku - Double key in the sales order resolution by adding sales order history in activity page before submit new so.
- Requirement not clear, check with Jann
- 02:07 PM Datanory Production Production Ticket(ST) #10747 (Escalated to Level 3): Snekku - Non-visit outlet for all the customer that their order to be key in without visiting and cater as physical visit.
- 02:06 PM Datanory Production Production Ticket(ST) #10747 (Support In Progress): Snekku - Non-visit outlet for all the customer that their order to be key in without visiting and cater as physical visit.
- 02:05 PM Datanory Production Production Ticket(ST) #10747 (Ticket Resolved): Snekku - Non-visit outlet for all the customer that their order to be key in without visiting and cater as physical visit.
- 02:04 PM Datanory Production Production Ticket(ST) #10745 (Escalated to Level 3): Snekku - Get location check the current location with the location in store master and alert user.
- 02:02 PM Datanory Production Production Ticket(ST) #10745 (Support In Progress): Snekku - Get location check the current location with the location in store master and alert user.
- 02:02 PM Datanory Production Production Ticket(ST) #10745 (Ticket Resolved): Snekku - Get location check the current location with the location in store master and alert user.
- 02:01 PM Datanory Production Production Ticket(ST) #10744 (Escalated to Level 3): Snekku - Mobile sales order cart footer not allow scroll and will be more efficient if can scroll together with the product
- 02:00 PM Datanory Production Production Ticket(ST) #10744 (Support In Progress): Snekku - Mobile sales order cart footer not allow scroll and will be more efficient if can scroll together with the product
- 02:00 PM Datanory Production Production Ticket(ST) #10744 (Ticket Resolved): Snekku - Mobile sales order cart footer not allow scroll and will be more efficient if can scroll together with the product
- 01:58 PM Datanory Production Production Ticket(ST) #10743 (Escalated to Level 3): Snekku - Hide stock balance column in mobile so
- 01:58 PM Datanory Production Production Ticket(ST) #10743 (Support In Progress): Snekku - Hide stock balance column in mobile so
- 01:57 PM Datanory Production Production Ticket(ST) #10743 (Ticket Resolved): Snekku - Hide stock balance column in mobile so
- 01:56 PM Datanory Production Production Ticket(ST) #10742 (Escalated to Level 3): Snekku - Freeze the SKU description when in so,return and stock count etc
- 01:56 PM Datanory Production Production Ticket(ST) #10742 (Support In Progress): Snekku - Freeze the SKU description when in so,return and stock count etc
- 01:55 PM Datanory Production Production Ticket(ST) #10742 (Ticket Resolved): Snekku - Freeze the SKU description when in so,return and stock count etc
- 01:53 PM Datanory Production Production Ticket(ST) #10741 (Escalated to Level 3): Snekku - Can't view SKU name completely in mobile apps module so,stock count, gr etc
- 01:51 PM Datanory Production Production Ticket(ST) #10741 (Support In Progress): Snekku - Can't view SKU name completely in mobile apps module so,stock count, gr etc
- 01:51 PM Datanory Production Production Ticket(ST) #10741 (Ticket Resolved): Snekku - Can't view SKU name completely in mobile apps module so,stock count, gr etc
- 12:32 PM Datanory Production Production Ticket(ST) #10740 (Escalated to Level 3): SNEKKU - To show the sales order number in mobile application. Currently the transaction number in mobile not same with the sales order number in portal.
- 12:28 PM Datanory Production Production Ticket(ST) #10740 (Support In Progress): SNEKKU - To show the sales order number in mobile application. Currently the transaction number in mobile not same with the sales order number in portal.
- 12:23 PM Datanory Production Production Ticket(ST) #10740 (Ticket Resolved): SNEKKU - To show the sales order number in mobile application. Currently the transaction number in mobile not same with the sales order number in portal.
- 12:22 PM Datanory Production Production Ticket(ST) #10738 (Escalated to Level 3): Snekku - Discount percentage enhance to let direct user input become the actual discount (Current 4 = 0.04% --> Enhance 4 = 4%)
- 12:22 PM Datanory Production Production Ticket(ST) #10738 (Support In Progress): Snekku - Discount percentage enhance to let direct user input become the actual discount (Current 4 = 0.04% --> Enhance 4 = 4%)
- 12:21 PM Datanory Production Production Ticket(ST) #10738 (Ticket Resolved): Snekku - Discount percentage enhance to let direct user input become the actual discount (Current 4 = 0.04% --> Enhance 4 = 4%)
- 12:20 PM Datanory Production Production Ticket(ST) #10737 (Escalated to Level 3): Snekku -Future enhacement to allow admin to approve all SO (level 2) > either approver can approve to let the SO flow
- 12:20 PM Datanory Production Production Ticket(ST) #10737 (Support In Progress): Snekku -Future enhacement to allow admin to approve all SO (level 2) > either approver can approve to let the SO flow
- 12:19 PM Datanory Production Production Ticket(ST) #10737 (Ticket Resolved): Snekku -Future enhacement to allow admin to approve all SO (level 2) > either approver can approve to let the SO flow
- 12:18 PM Datanory Production Production Ticket(ST) #10736 (Escalated to Level 3): Snekku - Adding new SKU in sales order portal for the first time will not be successful. Has to add again 2nd time then it success.
- 12:17 PM Datanory Production Production Ticket(ST) #10736 (Support In Progress): Snekku - Adding new SKU in sales order portal for the first time will not be successful. Has to add again 2nd time then it success.
- 12:17 PM Datanory Production Production Ticket(ST) #10736 (Assigned To): Snekku - Adding new SKU in sales order portal for the first time will not be successful. Has to add again 2nd time then it success.
- 12:16 PM Datanory Production Production Ticket(ST) #10736 (Ticket Resolved): Snekku - Adding new SKU in sales order portal for the first time will not be successful. Has to add again 2nd time then it success.
- 12:15 PM Datanory Production Production Ticket(ST) #10735 (Escalated to Level 3): Snekku - Turn off warehouse function in sales order
- 12:14 PM Datanory Production Production Ticket(ST) #10735 (Support In Progress): Snekku - Turn off warehouse function in sales order
- 12:12 PM Datanory Production Production Ticket(ST) #10735 (Ticket Resolved): Snekku - Turn off warehouse function in sales order
- 12:05 PM Express365 Production Ticket(ST) #10728 (Ticket Resolved): Customer Setup issue
- 12:01 PM Express365 Production Ticket(ST) #10728 (Pending Client Verification): Customer Setup issue
- 12:00 PM Express365 Production Ticket(ST) #10728 (Support In Progress): Customer Setup issue
- 12:05 PM Express365 Production Ticket(ST) #10726 (Pending Client Verification): payment detail included SST
- 11:59 AM Express365 Production Ticket(ST) #10726 (Support In Progress): payment detail included SST
- 11:05 AM Datanory Production Production Ticket(ST) #10730 (Pending Client Verification): SNEKKU - Can I confirm where you get the department to post into APIMiddleTable, becoz the correct department should be LCS-MEKB
- 11:04 AM Datanory Production Production Ticket(ST) #10730 (Support In Progress): SNEKKU - Can I confirm where you get the department to post into APIMiddleTable, becoz the correct department should be LCS-MEKB
- 09:12 AM Datanory Production Production Ticket(ST) #10730 (Ticket Resolved): SNEKKU - Can I confirm where you get the department to post into APIMiddleTable, becoz the correct department should be LCS-MEKB
- !WhatsApp%20Image%202024-01-10%20at%2019.41.49_6abddb6e.jpg!
10/01/2024
- 05:36 PM Express365 Production Ticket(ST) #10728 (Ticket Resolved): Customer Setup issue
- !7c5522ae-0a31-438c-9376-67aa9faf0102.jpg!
User unable to change control account to Sales in customer setup
Setting... - 04:06 PM Express365 Production Ticket(ST) #10727 (Pending Client Verification): Error in email Template
- !8204eecd-2286-4624-9b21-0f63486d0b79.jpg!
- 04:03 PM Express365 Production Ticket(ST) #10727 (Support In Progress): Error in email Template
- 03:34 PM Express365 Production Ticket(ST) #10727 (Ticket Resolved): Error in email Template
- !fe7276f3-1a5a-4227-87da-2da6c74a640b.jpg!
Dear [customer_name],
Please find attached Sales Invoice for [amount... - 03:31 PM Express365 Production Ticket(ST) #10726 (Ticket Resolved): payment detail included SST
- h2. Muhibbin Group Sdn Bhd
I nk tny utk sst, utk full inv kami ada caj sst. To bila received paymnt, ada processin... - 11:15 AM Datanory Production Production Ticket(ST) #10724 (Escalated to Level 3): Snekku - Setting to turn off uom2 and uom3 in web portal
- 11:13 AM Datanory Production Production Ticket(ST) #10724 (Support In Progress): Snekku - Setting to turn off uom2 and uom3 in web portal
- 11:12 AM Datanory Production Production Ticket(ST) #10724 (Ticket Resolved): Snekku - Setting to turn off uom2 and uom3 in web portal
- 11:11 AM Datanory Production Production Ticket(ST) #10723 (Escalated to Level 3): SNEKKU - Web portal quantity and price text box to not allow scroll
- 11:11 AM Datanory Production Production Ticket(ST) #10723 (Support In Progress): SNEKKU - Web portal quantity and price text box to not allow scroll
- 11:11 AM Datanory Production Production Ticket(ST) #10723 (Ticket Resolved): SNEKKU - Web portal quantity and price text box to not allow scroll
- 10:53 AM Datanory Production Production Ticket(ST) #10722 (Escalated to Level 3): Snekku - Outstanding SO status to integrate from Mysoft and show in mobile for salesman reference.
- 10:51 AM Datanory Production Production Ticket(ST) #10722 (Support In Progress): Snekku - Outstanding SO status to integrate from Mysoft and show in mobile for salesman reference.
- 10:49 AM Datanory Production Production Ticket(ST) #10722 (Ticket Resolved): Snekku - Outstanding SO status to integrate from Mysoft and show in mobile for salesman reference.
- 10:46 AM Datanory Trial Production Ticket(ST) #10566 (Escalated to Level 3): Prima Asia - SFA Implementation for Prima Asia
- 10:45 AM Datanory Production Production Ticket(ST) #10718 (Pending Client Feedback): Snekku - Historical invoice or any historical data intermittently missing
- As check, not able to find the sample that facing the issue. Request user to provide sample :
Morning @~Sharon Ch... - 10:00 AM Datanory Production Production Ticket(ST) #10718 (Support In Progress): Snekku - Historical invoice or any historical data intermittently missing
- 09:59 AM Datanory Production Production Ticket(ST) #10718 (Ticket Resolved): Snekku - Historical invoice or any historical data intermittently missing
- 10:43 AM Datanory Production Production Ticket(ST) #10720 (Escalated to Level 3): Snekku - Mobile total aging not showin, always show 0.00
- 10:43 AM Datanory Production Production Ticket(ST) #10720 (Support In Progress): Snekku - Mobile total aging not showin, always show 0.00
- 10:09 AM Datanory Production Production Ticket(ST) #10720 (Ticket Resolved): Snekku - Mobile total aging not showin, always show 0.00
- 10:42 AM Datanory Production Production Ticket(ST) #10721 (Escalated to Level 3): SNEKKU - Enhance sales order not allow zero amount
- 10:28 AM Datanory Production Production Ticket(ST) #10721 (Support In Progress): SNEKKU - Enhance sales order not allow zero amount
- 10:28 AM Datanory Production Production Ticket(ST) #10721 (Ticket Resolved): SNEKKU - Enhance sales order not allow zero amount
- 10:05 AM Datanory Production Production Ticket(ST) #10719 (Escalated to Level 3): Snekku - Unplanned route missing after perform any filtering or after check-out from an outlet. Have to click on uplanned route again to show back the list.
- 10:01 AM Datanory Production Production Ticket(ST) #10719 (Support In Progress): Snekku - Unplanned route missing after perform any filtering or after check-out from an outlet. Have to click on uplanned route again to show back the list.
- 10:00 AM Datanory Production Production Ticket(ST) #10719 (Ticket Resolved): Snekku - Unplanned route missing after perform any filtering or after check-out from an outlet. Have to click on uplanned route again to show back the list.
- 09:54 AM Datanory Trial Production Ticket(ST) #10073 (Ticket Resolved): SNEKKU - Open multiple edit tab on on-behalf page causing the customer list show unticked.
- 09:50 AM Datanory Production Production Ticket(ST) #10717 (Escalated to Level 3): Snekku - Mobile activity summary Sales Order taking show 6 SO but when click on it, only show 4
- 09:49 AM Datanory Production Production Ticket(ST) #10717 (Support In Progress): Snekku - Mobile activity summary Sales Order taking show 6 SO but when click on it, only show 4
- 09:49 AM Datanory Production Production Ticket(ST) #10717 (Assigned To): Snekku - Mobile activity summary Sales Order taking show 6 SO but when click on it, only show 4
- 09:38 AM Datanory Production Production Ticket(ST) #10717 (Ticket Resolved): Snekku - Mobile activity summary Sales Order taking show 6 SO but when click on it, only show 4
- 09:31 AM Datanory Production Production Ticket(ST) #10700 (Ticket Resolved): Spwhoisactive logging automation
09/01/2024
- 04:48 PM Express365 Production Ticket(ST) #10695 (Ticket Resolved): User Inquiry
- 04:11 PM Finance365 Production Ticket(ST) #10710 (Ticket Resolved): How to Edit Payment Method
- 10:49 AM Finance365 Production Ticket(ST) #10710 (Pending Client Verification): How to Edit Payment Method
- !freesnippingtool.com_capture_20240109104817.png!
- 10:46 AM Finance365 Production Ticket(ST) #10710 (Support In Progress): How to Edit Payment Method
- 10:25 AM Finance365 Production Ticket(ST) #10710 (Ticket Resolved): How to Edit Payment Method
- May i know how to edit the payment Method. I need Add item at Payment Method.
!freesnippingtool.com_capture_20240... - 09:07 AM Datanory Production Production Ticket(ST) #10700 (Support In Progress): Spwhoisactive logging automation
08/01/2024
- 02:37 PM Datanory Production Production Ticket(ST) #10705 (Ticket Resolved): OROMEO - Based on our previous conversation, kindly assists to remove the 167 duplicate customer for Oromeo and update the latest User list for Oromeo
- Dear Afiq,
Based on our previous conversation, kindly assists to remove the 167 duplicate customer for Oromeo and ... - 02:30 PM Datanory Production Production Ticket(ST) #10692 (Escalated to Level 3): Snekk u - mobile apps click on date 3/1 but apps navigate to 4/1
05/01/2024
- 02:54 PM Express365 Production Ticket(ST) #10699 (Escalated to 3rd Party): Change request on document
- 02:50 PM Express365 Production Ticket(ST) #10699 (Support In Progress): Change request on document
- 02:50 PM Express365 Production Ticket(ST) #10699 (Ticket Resolved): Change request on document
- Hi E365 support, may I know if we can add remark at the bottom instead of description
!5a8f9235-82fc-4181-8344-dd317... - 02:51 PM Datanory Production Production Ticket(ST) #10700 (Assigned To): Spwhoisactive logging automation
- 02:51 PM Datanory Production Production Ticket(ST) #10700 (Ticket Resolved): Spwhoisactive logging automation
- 02:48 PM Express365 Production Ticket(ST) #10698 (Ticket Resolved): account not exist in system
- 02:48 PM Express365 Production Ticket(ST) #10698 (Pending Client Verification): account not exist in system
- 02:44 PM Express365 Production Ticket(ST) #10698 (Support In Progress): account not exist in system
- 02:43 PM Express365 Production Ticket(ST) #10698 (Ticket Resolved): account not exist in system
- Hi, may I know can we access to the Vania Interior Furnishings accounting?
as it currently doesnt appear in my system - 02:40 PM Express365 Production Ticket(ST) #10694 (Ticket Resolved): Express365 - SST settings
- 12:16 PM Express365 Production Ticket(ST) #10694: Express365 - SST settings
- !23a2d37c-6d4d-446d-85a9-3320d5307449.jpg!
- 11:13 AM Express365 Production Ticket(ST) #10694 (Pending Client Verification): Express365 - SST settings
- 11:11 AM Express365 Production Ticket(ST) #10694 (Support In Progress): Express365 - SST settings
- 11:10 AM Express365 Production Ticket(ST) #10694 (Ticket Resolved): Express365 - SST settings
- Good morning, please advise, when will your system will update the new SST rate of 8%? or we can do our own setting, ...
- 12:20 PM Express365 Production Ticket(ST) #10695 (Support In Progress): User Inquiry
- 12:19 PM Express365 Production Ticket(ST) #10695 (Ticket Resolved): User Inquiry
- Hi E365 support, may I know if we can add remark at the bottom instead of description.
!e89640c1-9528-4a79-97d8-93d9...
04/01/2024
- 05:25 PM Datanory Production Production Ticket(ST) #10692 (Support In Progress): Snekk u - mobile apps click on date 3/1 but apps navigate to 4/1
- 05:25 PM Datanory Production Production Ticket(ST) #10692 (Ticket Resolved): Snekk u - mobile apps click on date 3/1 but apps navigate to 4/1
02/01/2024
- 06:09 PM Express365 Production Ticket(ST) #10680 (Ticket Resolved): Request - Proforma Invoice
- 06:09 PM Express365 Production Ticket(ST) #10680 (Pending Client Verification): Request - Proforma Invoice
- 06:07 PM Express365 Production Ticket(ST) #10680 (Support In Progress): Request - Proforma Invoice
- 06:06 PM Express365 Production Ticket(ST) #10680 (Ticket Resolved): Request - Proforma Invoice
- Hello Sirs, please provide me with renewal of subscription fee for Pro Office Solutions can?
- 12:36 PM Express365 Production Ticket(ST) #10675 (Ticket Resolved): E365 - Create an account.
- 12:33 PM Express365 Production Ticket(ST) #10675 (Pending Client Verification): E365 - Create an account.
- 12:31 PM Express365 Production Ticket(ST) #10675 (Support In Progress): E365 - Create an account.
- create an account
- 11:59 AM Express365 Production Ticket(ST) #10675 (Ticket Resolved): E365 - Create an account.
- Hi, express 365 support, last time I have updated the LTL Dental Sdn Bhd company profile to Luxe Loft Concept Sdn Bhd...
- 12:05 PM Finance365 Production Ticket(ST) #10091: Custom Report net sales not accurate
- try calculated the value and escalate to Leong.
- 12:04 PM Express365 Production Ticket(ST) #10150: Cannot open Delivery Order
- check the issue on web
- 11:40 AM Datanory Production Production Ticket(ST) #10647 (Ticket Resolved): SNEKKU - still no delivery date in web, no discount % field
- 11:40 AM Datanory Production Production Ticket(ST) #10648 (Ticket Resolved): SNEKKU - item code still not follow sequence..
- 11:40 AM Datanory Production Production Ticket(ST) #10651 (Ticket Resolved): SNEKKU - first - own unplanned route outlet only 9, actual 29 (but user admin view, ok to see 29)
- 11:39 AM Datanory Production Production Ticket(ST) #10652 (Ticket Resolved): SNEKKU - mn1 view own outlet only 9 (Unplanned)
- 11:39 AM Datanory Trial Production Ticket(ST) #10661 (Ticket Resolved): TSH - Van > Activity Module > All selection is gone
- 10:51 AM Express365 Production Ticket(ST) #10668 (Ticket Resolved): Download issue
- 10:50 AM Express365 Production Ticket(ST) #10668 (Pending Client Verification): Download issue
- @~Charlie
May you check the user ' An Stitching Sdn Bhd ' is this account have performance issue on download PDF/EX...
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