Activity
From 30/11/2023 to 29/12/2023
29/12/2023
- 04:51 PM Express365 0.20 hour (Production Ticket(ST) #10668 (Ticket Resolved): Download issue)
- testing on download with dummy account
- 10:30 AM Express365 0.30 hour (Production Ticket(ST) #10667 (Ticket Resolved): Sales Order duplicate issue)
- check and understand the user issue.
27/12/2023
- 02:22 PM Express365 0.15 hour (Production Ticket(ST) #10659 (Ticket Resolved): Edata - Request for Edata price list and standard price list)
- Provide support to gather price information
26/12/2023
- 05:24 PM Datanory Production 1.00 hour (Production Ticket(ST) #10655 (Ticket Resolved): SNEKKU - some of customer got 2 PIC, but mysoft only 1)
- get the list for removal by client
21/12/2023
- 03:57 PM Express365 0.20 hour (Production Ticket(ST) #10636 (Ticket Resolved): Request - Temporary active the account)
- feedback to customer
20/12/2023
- 05:54 PM Express365 0.20 hour (Production Ticket(ST) #10636 (Ticket Resolved): Request - Temporary active the account)
- Escalate to Principal - Leong
19/12/2023
- 03:12 PM Datanory Production 1.00 hour (Production Ticket(ST) #10623 (Ticket Resolved): OROMEO - SOS report show "#Error#" )
- trial and error
12/12/2023
- 02:30 PM Express365 1.00 hour (Production Ticket(ST) #10595 (Ticket Resolved): The Printing Margin)
- call with customer and check the issue
08/12/2023
- 06:29 PM Datanory Trial 1.00 hour (Production Ticket(ST) #10565 (Ticket Resolved): Nibou - Request for checking on issues for Nibou and TSH)
- review justin access and advise user
- 04:19 PM Express365 1.00 hour (Production Ticket(ST) #10582 (Ticket Resolved): Inquiry - split account in FAV365)
- check with principal
01/12/2023
- 05:26 PM Express365 0.50 hour (Production Ticket(ST) #10543 (Ticket Resolved): Remove and add in company)
- request user to fill in the form after we send to Leong for add in the company
- 05:20 PM Express365 0.50 hour (Production Ticket(ST) #10541 (Ticket Resolved): balance sheet does not show the product side by side.)
- check and understand the user issue.
- 11:14 AM Gentle Supreme 6.00 hours (Production Ticket(ST) #10508 (Ticket Resolved): New Server Setup)
- Server setup with infra
- 11:12 AM Express365 0.50 hour (Production Ticket(ST) #10524 (Ticket Resolved): Weng Chun Construction Trading - Inquiry on payment terms)
- Had a call and guide user via call on configuration payment terms. Case closed
- 11:08 AM Express365 0.20 hour (Production Ticket(ST) #10538 (Ticket Resolved): Kska arkitek - Is there a feature to tick and untick for all transaction under bank recon?)
- Simulate and try to understand use issue
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