Alfred Tan's activity
From 13/11/2023 to 12/12/2023
12/12/2023
- 02:30 PM Express365 1.00 hour (Production Ticket(ST) #10595 (Ticket Resolved): The Printing Margin)
- call with customer and check the issue
08/12/2023
- 04:19 PM Express365 1.00 hour (Production Ticket(ST) #10582 (Ticket Resolved): Inquiry - split account in FAV365)
- check with principal
01/12/2023
- 05:26 PM Express365 0.50 hour (Production Ticket(ST) #10543 (Ticket Resolved): Remove and add in company)
- request user to fill in the form after we send to Leong for add in the company
- 05:20 PM Express365 0.50 hour (Production Ticket(ST) #10541 (Ticket Resolved): balance sheet does not show the product side by side.)
- check and understand the user issue.
24/11/2023
- 03:58 PM Express365 1.50 hour (Production Ticket(ST) #10496 (Ticket Resolved): The total assets and total Liabilities & Equity not equal)
- escalate time
- 01:53 PM Express365 0.20 hour (Production Ticket(ST) #10496 (Ticket Resolved): The total assets and total Liabilities & Equity not equal)
- check and confirm the balance sheet have issue
22/11/2023
- 05:53 PM Express365 0.50 hour (Production Ticket(ST) #10483 (Ticket Resolved): Sales Invoice cannot do Transfer.)
- Third parties check
- 05:52 PM Express365 0.20 hour (Production Ticket(ST) #10483 (Ticket Resolved): Sales Invoice cannot do Transfer.)
- try on user issue.
- 12:34 PM Express365 0.50 hour (Production Ticket(ST) #10474 (Ticket Resolved): Unable to transfer sales order to DO)
- try on user issue.
- 09:57 AM Express365 0.50 hour (Production Ticket(ST) #10472 (Ticket Resolved): update company details)
- check and understand the user issue.
20/11/2023
- 12:34 PM Express365 0.10 hour (Production Ticket(ST) #10460 (Ticket Resolved): Enquiry on new payment detail)
- request finance department to send the new proforma invoice with correct bank account
- 12:33 PM Express365 0.20 hour (Production Ticket(ST) #10460 (Ticket Resolved): Enquiry on new payment detail)
- call with customer to understand the requirement
16/11/2023
- 03:21 PM Express365 0.20 hour (Production Ticket(ST) #10443 (Ticket Resolved): Enquiry on E-invoicing)
- user Confirmation
- 03:20 PM Express365 0.10 hour (Production Ticket(ST) #10443 (Ticket Resolved): Enquiry on E-invoicing)
- advise by Afiq
- 03:19 PM Express365 0.20 hour (Production Ticket(ST) #10443 (Ticket Resolved): Enquiry on E-invoicing)
- check and understand the user issue.
14/11/2023
- 09:32 AM Finance365 2.00 hours (Production Ticket(ST) #10253 (Ticket Resolved): Inquiry on CR in Finance365)
- email to user and passed the message user.
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