Alfred Tan's activity
From 13/11/2023 to 12/12/2023
12/12/2023
- 02:42 PM Express365 Production Ticket(ST) #10595 (Ticket Resolved): The Printing Margin
- 02:31 PM Express365 Production Ticket(ST) #10595 (Pending Client Verification): The Printing Margin
- 02:30 PM Express365 Production Ticket(ST) #10595 (Support In Progress): The Printing Margin
- call with customer and check the issue
- 02:29 PM Express365 Production Ticket(ST) #10595 (Ticket Resolved): The Printing Margin
- Hi Leong,
We have an escalation ticket from customer below
natural stone Sdn Bhd
bricomp jaya marble
granite... - 02:27 PM Express365 Production Ticket(ST) #10582 (Ticket Resolved): Inquiry - split account in FAV365
- 1 entity with 2 concurrent users we can slot in and charge RM1,144.8/Year (SST Inc)
1 entity with 5 concurrent users...
08/12/2023
- 04:21 PM Express365 Production Ticket(ST) #10582 (Pending Client Verification): Inquiry - split account in FAV365
- 04:19 PM Express365 Production Ticket(ST) #10582 (Support In Progress): Inquiry - split account in FAV365
- check with principal
- 04:15 PM Express365 Production Ticket(ST) #10582 (Ticket Resolved): Inquiry - split account in FAV365
- Hi Teo, would like to check if possible i want to spit fews entities to another account?
my current account got 10 e...
06/12/2023
- 08:16 AM Express365 Production Ticket(ST) #10543 (Ticket Resolved): Remove and add in company
- 08:16 AM Express365 Production Ticket(ST) #10541 (Ticket Resolved): balance sheet does not show the product side by side.
01/12/2023
- 05:27 PM Express365 Production Ticket(ST) #10543 (Pending Client Verification): Remove and add in company
- 05:26 PM Express365 Production Ticket(ST) #10543: Remove and add in company
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request user to fill in the form after we send to Leong for add in the co... - 05:25 PM Express365 Production Ticket(ST) #10543 (Support In Progress): Remove and add in company
- 05:24 PM Express365 Production Ticket(ST) #10543 (Ticket Resolved): Remove and add in company
- Hi express365. Can i remove this company & change to a new account (Vania Interior Furnishings Sdn Bhd)?
!d44b7bab-4... - 05:21 PM Express365 Production Ticket(ST) #10541 (Pending Client Verification): balance sheet does not show the product side by side.
- 05:20 PM Express365 Production Ticket(ST) #10541 (Support In Progress): balance sheet does not show the product side by side.
- !32b44133-2d47-43f0-b2e5-bdbe9b94cad2.jpg!
You may try check in chart of account. maybe the asset you have not add... - 05:19 PM Express365 Production Ticket(ST) #10541 (Ticket Resolved): balance sheet does not show the product side by side.
- !ee9eb05a-8771-4332-9d93-4e215ce77845.jpg!
kat bal sheet , knapa comp dan furniture tu ada amaun kat situ , tp aset ...
24/11/2023
- 03:59 PM Express365 Production Ticket(ST) #10496 (Ticket Resolved): The total assets and total Liabilities & Equity not equal
- 03:58 PM Express365 Production Ticket(ST) #10496: The total assets and total Liabilities & Equity not equal
- Hi MCC,
The balance brought forward was 31 Mar 2023, thus when generate financial report, the "From Date" shall sele... - 01:54 PM Express365 Production Ticket(ST) #10496 (Escalated to 3rd Party): The total assets and total Liabilities & Equity not equal
- 01:53 PM Express365 Production Ticket(ST) #10496 (Support In Progress): The total assets and total Liabilities & Equity not equal
- check and confirm the balance sheet have issue
- 01:52 PM Express365 Production Ticket(ST) #10496 (Ticket Resolved): The total assets and total Liabilities & Equity not equal
- The total assets and total Liabilities & Equity not equal
customer NEXBIL SDN BHD
23/11/2023
- 09:55 AM Express365 Production Ticket(ST) #10474 (Ticket Resolved): Unable to transfer sales order to DO
- 09:55 AM Express365 Production Ticket(ST) #10483 (Ticket Resolved): Sales Invoice cannot do Transfer.
22/11/2023
- 05:53 PM Express365 Production Ticket(ST) #10483 (Pending Client Verification): Sales Invoice cannot do Transfer.
- Third parties check
- 05:52 PM Express365 Production Ticket(ST) #10483 (Support In Progress): Sales Invoice cannot do Transfer.
- try on user issue.
- 05:51 PM Express365 Production Ticket(ST) #10483 (Ticket Resolved): Sales Invoice cannot do Transfer.
- Now DO can’t transfer to Invoice
company coolman - 12:36 PM Express365 Production Ticket(ST) #10474 (Escalated to 3rd Party): Unable to transfer sales order to DO
- 12:34 PM Express365 Production Ticket(ST) #10474 (Support In Progress): Unable to transfer sales order to DO
- User create SO, the details already have 1 completed transfer with same product. And repeat to create the SO again wi...
- 10:06 AM Express365 Production Ticket(ST) #10474 (Ticket Resolved): Unable to transfer sales order to DO
- Morning
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Unable to transfer s... - 09:58 AM Express365 Production Ticket(ST) #10472 (Ticket Resolved): update company details
- 09:58 AM Express365 Production Ticket(ST) #10472 (Pending Client Verification): update company details
- 09:57 AM Express365 Production Ticket(ST) #10472 (Support In Progress): update company details
- Have you tried login to LTL Dental Sdn Bhd and update the company profile name?
!94f7a818-bd8c-47ae-9223-cd0ba4cd0... - 09:56 AM Express365 Production Ticket(ST) #10472 (Ticket Resolved): update company details
- Hi 365 team, we would like to change the company name for LTL Dental Sdn Bhd to Luxe Loft Concept Sdn Bhd, could you ...
20/11/2023
- 12:39 PM Express365 Production Ticket(ST) #10460 (Ticket Resolved): Enquiry on new payment detail
- 12:39 PM Express365 Production Ticket(ST) #10460 (Pending Client Verification): Enquiry on new payment detail
- 12:34 PM Express365 Production Ticket(ST) #10460: Enquiry on new payment detail
- request finance department to send the new proforma invoice with correct bank account
- 12:33 PM Express365 Production Ticket(ST) #10460 (Support In Progress): Enquiry on new payment detail
- call with customer to understand the requirement
- 12:32 PM Express365 Production Ticket(ST) #10460 (Ticket Resolved): Enquiry on new payment detail
- Chop Eng Whatt Heng
user concerned about bank account is fake or a scammer bank account, hence would like to doubl...
16/11/2023
- 03:21 PM Express365 Production Ticket(ST) #10443 (Ticket Resolved): Enquiry on E-invoicing
- 03:20 PM Express365 Production Ticket(ST) #10443 (Pending Client Verification): Enquiry on E-invoicing
- advise by Afiq
Customer: Yea… thanks… I’m also not sure if system can be provided within fav365 so that I no nee... - 03:19 PM Express365 Production Ticket(ST) #10443 (Support In Progress): Enquiry on E-invoicing
- check and understand the user issue.
- 03:18 PM Express365 Production Ticket(ST) #10443 (Ticket Resolved): Enquiry on E-invoicing
- Hi…fav
For future billing and support issue, you may contact / Whatsapp +60 19-277 1628
Or email to support.fav365@...
14/11/2023
- 09:34 AM Express365 Production Ticket(ST) #10387 (Ticket Resolved): inquiry about express365 settings
- 09:33 AM Finance365 Production Ticket(ST) #10253 (Ticket Resolved): Inquiry on CR in Finance365
- 09:32 AM Finance365 Production Ticket(ST) #10253 (Pending Client Verification): Inquiry on CR in Finance365
- 09:32 AM Finance365 Production Ticket(ST) #10253: Inquiry on CR in Finance365
- Update by Leong and Chris,
all the enquiry from user needed to do change request have rejected and Chris allowed use...
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