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Muhammed Assyafiq Bin Ahmad Kamal's activity

From 13/08/2023 to 11/09/2023

08/09/2023

12:23 PM Express365 Production Ticket(ST) #9865 (Ticket Resolved): Unity Fresh Supply Sdn Bhd - Wrong Calculation on Total Payment IV 2202/3880
Muhammed Assyafiq Bin Ahmad Kamal
12:22 PM Express365 Production Ticket(ST) #9867 (Ticket Resolved): AN WHOLESALE - Hi, kindly need your help to check the system for AN Wholesale Solution. We have tried to key in the opening balance as 01/01/2023. Please check and confirm whether we done and put at the right account?
Muhammed Assyafiq Bin Ahmad Kamal
12:18 PM Express365 Production Ticket(ST) #9878 (Ticket Resolved): Template issue
Muhammed Assyafiq Bin Ahmad Kamal
12:16 PM Datanory Trial Production Ticket(ST) #9886 (Ticket Resolved): Yuen Tung - Van Sales Transaction Did not Flow into actual table
Muhammed Assyafiq Bin Ahmad Kamal
12:15 PM Datanory Trial Production Ticket(ST) #9887 (Ticket Resolved): Yuen Tung - Export out customer master for Yuen Tung to filled in
Muhammed Assyafiq Bin Ahmad Kamal
12:14 PM Express365 Production Ticket(ST) #9908 (Ticket Resolved): AN WHOLESALE - create new login
Muhammed Assyafiq Bin Ahmad Kamal
12:12 PM Express365 Production Ticket(ST) #9910 (Ticket Resolved): Trial Account, Solarplex Sdn Bhd - Unable to create sales invoice due to amount error
Muhammed Assyafiq Bin Ahmad Kamal
12:12 PM Express365 Production Ticket(ST) #9909 (Ticket Resolved): Hawwa Premium Wholesale - Create new login
Muhammed Assyafiq Bin Ahmad Kamal
12:12 PM Datanory Trial Production Ticket(ST) #9856 (Ticket Resolved): Gradino - Update product master data
Muhammed Assyafiq Bin Ahmad Kamal
12:08 PM Express365 Production Ticket(ST) #9912 (Ticket Resolved): Huang Furniture Sdn Bhd - Request to deploy change request on the installment plan
Hi MCC,
Installment feature has been activated for Huang Furniture.
Regards,
Leong
Muhammed Assyafiq Bin Ahmad Kamal
12:07 PM Datanory Trial Production Ticket(ST) #9884 (Pending Client Verification): Snekku - Revert back SKU to previous setup
Muhammed Assyafiq Bin Ahmad Kamal
11:34 AM Datanory Trial Production Ticket(ST) #9884 (Support In Progress): Snekku - Revert back SKU to previous setup
Muhammed Assyafiq Bin Ahmad Kamal

07/09/2023

06:19 PM Express365 Production Ticket(ST) #9912 (Escalated to 3rd Party): Huang Furniture Sdn Bhd - Request to deploy change request on the installment plan
Hi Leong,
Customer has review overall and advice that we can proceed to deploy the changes to Huang Furniture.
...
Muhammed Assyafiq Bin Ahmad Kamal
06:12 PM Express365 Production Ticket(ST) #9912 (Ticket Resolved): Huang Furniture Sdn Bhd - Request to deploy change request on the installment plan
Muhammed Assyafiq Bin Ahmad Kamal
06:18 PM Express365 Production Ticket(ST) #9911 (Pending Client Verification): Data Print Center & all other companies - Unable to create sales invoice due to amount error
Issue escalated to Principle and they have fix accordingly. Muhammed Assyafiq Bin Ahmad Kamal
06:18 PM Express365 Production Ticket(ST) #9911 (Support In Progress): Data Print Center & all other companies - Unable to create sales invoice due to amount error
Muhammed Assyafiq Bin Ahmad Kamal
06:11 PM Express365 Production Ticket(ST) #9911 (Ticket Resolved): Data Print Center & all other companies - Unable to create sales invoice due to amount error
Muhammed Assyafiq Bin Ahmad Kamal
06:17 PM Express365 Production Ticket(ST) #9910 (Pending Client Verification): Trial Account, Solarplex Sdn Bhd - Unable to create sales invoice due to amount error
Issue escalated to Principle and they have fix accordingly. Muhammed Assyafiq Bin Ahmad Kamal
06:16 PM Express365 Production Ticket(ST) #9910 (Support In Progress): Trial Account, Solarplex Sdn Bhd - Unable to create sales invoice due to amount error
Muhammed Assyafiq Bin Ahmad Kamal
06:10 PM Express365 Production Ticket(ST) #9910 (Ticket Resolved): Trial Account, Solarplex Sdn Bhd - Unable to create sales invoice due to amount error
Muhammed Assyafiq Bin Ahmad Kamal
06:16 PM Express365 Production Ticket(ST) #9909 (Pending Client Verification): Hawwa Premium Wholesale - Create new login
Muhammed Assyafiq Bin Ahmad Kamal
06:16 PM Express365 Production Ticket(ST) #9909 (Support In Progress): Hawwa Premium Wholesale - Create new login
Muhammed Assyafiq Bin Ahmad Kamal
06:07 PM Express365 Production Ticket(ST) #9909 (Ticket Resolved): Hawwa Premium Wholesale - Create new login
Hawwa Premium Wholesale
1. hawwapremiumwholesale@gmail.com
pwd : Password01
2. hpw.acct@gmail.com
pwd : Pass...
Muhammed Assyafiq Bin Ahmad Kamal
06:15 PM Express365 Production Ticket(ST) #9908 (Pending Client Verification): AN WHOLESALE - create new login
Muhammed Assyafiq Bin Ahmad Kamal
06:14 PM Express365 Production Ticket(ST) #9908 (Support In Progress): AN WHOLESALE - create new login
Muhammed Assyafiq Bin Ahmad Kamal
06:06 PM Express365 Production Ticket(ST) #9908 (Ticket Resolved): AN WHOLESALE - create new login
can u help to add the second email as one of the user?
AN Wholesale
1. dzarapetshop@gmail.com (can login alread...
Muhammed Assyafiq Bin Ahmad Kamal
06:09 PM Express365 Production Ticket(ST) #9876 (Pending Client Verification): return did not show amount
Hi Leong,
As above, we received an escalation from user for sales return amount nor showing upon creation. You may...
Muhammed Assyafiq Bin Ahmad Kamal
06:05 PM Datanory Trial Production Ticket(ST) #9885 (Ticket Resolved): Yuen Tung - SQL Accounting Integration Customer Master Tuning
Muhammed Assyafiq Bin Ahmad Kamal

06/09/2023

06:07 PM Datanory Trial Production Ticket(ST) #9885 (Support In Progress): Yuen Tung - SQL Accounting Integration Customer Master Tuning
Muhammed Assyafiq Bin Ahmad Kamal
04:24 PM Express365 Production Ticket(ST) #9878 (Pending Client Verification): Template issue
[3:34 pm, 06/09/2023] mccsupport: Hi Sir, we have cross check your custom template
[3:34 pm, 06/09/2023] mccsupport:...
Muhammed Assyafiq Bin Ahmad Kamal
04:23 PM Express365 Production Ticket(ST) #9878 (Support In Progress): Template issue
Muhammed Assyafiq Bin Ahmad Kamal
03:14 PM Express365 Production Ticket(ST) #9876 (Escalated to 3rd Party): return did not show amount
Hi Leong,
As above, we received an escalation from user for sales return amount nor showing upon creation. You may...
Muhammed Assyafiq Bin Ahmad Kamal
03:14 PM Express365 Production Ticket(ST) #9876 (Support In Progress): return did not show amount
Muhammed Assyafiq Bin Ahmad Kamal

05/09/2023

05:28 PM Datanory Trial Production Ticket(ST) #9888 (Escalated to 3rd Party): Happy world pet shop SDN BHD - Request to compile and send invoices from 2017 to 2022
Dear Kamal,
As above, we had a request from users to compile their previous invoices from 2017 to 2022. Can you he...
Muhammed Assyafiq Bin Ahmad Kamal
05:27 PM Datanory Trial Production Ticket(ST) #9888 (Support In Progress): Happy world pet shop SDN BHD - Request to compile and send invoices from 2017 to 2022
Muhammed Assyafiq Bin Ahmad Kamal
05:25 PM Datanory Trial Production Ticket(ST) #9888 (Ticket Resolved): Happy world pet shop SDN BHD - Request to compile and send invoices from 2017 to 2022
请问我能得到其他的invoice 从2017年开始到2023的,像这样的,目前我找到email里只有这年而已。麻烦你 Muhammed Assyafiq Bin Ahmad Kamal
05:24 PM Datanory Trial Production Ticket(ST) #9886 (Pending Client Verification): Yuen Tung - Van Sales Transaction Did not Flow into actual table
select * from member where org_id ='A000007'
--SFA Part
select * from txn_mobile_header where salesman_id ='06a...
Muhammed Assyafiq Bin Ahmad Kamal
04:13 PM Datanory Trial Production Ticket(ST) #9886 (Support In Progress): Yuen Tung - Van Sales Transaction Did not Flow into actual table
Muhammed Assyafiq Bin Ahmad Kamal
03:13 PM Datanory Trial Production Ticket(ST) #9886 (Ticket Resolved): Yuen Tung - Van Sales Transaction Did not Flow into actual table
1. Sales Order
2. Invoices
3. Collection
4. Credit Notes
Muhammed Assyafiq Bin Ahmad Kamal
04:13 PM Datanory Trial Production Ticket(ST) #9887 (Pending Client Verification): Yuen Tung - Export out customer master for Yuen Tung to filled in
Muhammed Assyafiq Bin Ahmad Kamal
04:12 PM Datanory Trial Production Ticket(ST) #9887 (Support In Progress): Yuen Tung - Export out customer master for Yuen Tung to filled in
Muhammed Assyafiq Bin Ahmad Kamal
03:23 PM Datanory Trial Production Ticket(ST) #9887 (Ticket Resolved): Yuen Tung - Export out customer master for Yuen Tung to filled in
Muhammed Assyafiq Bin Ahmad Kamal
03:12 PM Datanory Trial Production Ticket(ST) #9885 (Ticket Resolved): Yuen Tung - SQL Accounting Integration Customer Master Tuning
Check on items that require to map correctly into datanory :
1. Salesman
2. Branch
3. Chain
4. Price Code
5. E...
Muhammed Assyafiq Bin Ahmad Kamal
02:52 PM Datanory Trial Production Ticket(ST) #9884 (Ticket Resolved): Snekku - Revert back SKU to previous setup
Hi Afiq,
Please assist to repatch Snekku Master SKU as they request to have 2 UOM. This is due to their difficulty...
Muhammed Assyafiq Bin Ahmad Kamal
02:49 PM Express365 Production Ticket(ST) #9794 (Pending Client Feedback): Instalment Payment Customisation - Full Testing and Walkthrough
[2:48 pm, 05/09/2023] mccsupport: Hi Susan, our developer has feedback that they already made the changes on the paym... Muhammed Assyafiq Bin Ahmad Kamal
02:45 PM Express365 Production Ticket(ST) #9865 (Pending Client Verification): Unity Fresh Supply Sdn Bhd - Wrong Calculation on Total Payment IV 2202/3880
Hi Leong,
Customer feedback there is still and issue with wrong calculation below. It seems like the receive payme...
Muhammed Assyafiq Bin Ahmad Kamal
12:00 PM Finance365 Production Ticket(ST) #9874 (Ticket Resolved): Request to give access to backup relevent data due to no longer using finance 365
Dear Chris,
We had a request from customer to open their access for the purposes of backup. Below is the informati...
Muhammed Assyafiq Bin Ahmad Kamal

04/09/2023

02:49 PM Express365 Production Ticket(ST) #9794 (Escalated to 3rd Party): Instalment Payment Customisation - Full Testing and Walkthrough
1. Create Payment Terms
2. Create Sales Invoices
- after adjust the payment amount , the rest of the amount are...
Muhammed Assyafiq Bin Ahmad Kamal
02:32 PM Express365 Production Ticket(ST) #9794: Instalment Payment Customisation - Full Testing and Walkthrough
Extensions of dateline due to few changes required by customer. Muhammed Assyafiq Bin Ahmad Kamal
02:48 PM Finance365 Production Ticket(ST) #9775 (Ticket Resolved): Polytef Sdn Bhd - Whatsapp Escalation - E signature and company bank details on printing
Muhammed Assyafiq Bin Ahmad Kamal
02:47 PM Express365 Production Ticket(ST) #9865 (Escalated to 3rd Party): Unity Fresh Supply Sdn Bhd - Wrong Calculation on Total Payment IV 2202/3880
Muhammed Assyafiq Bin Ahmad Kamal
09:46 AM Express365 Production Ticket(ST) #9865 (Ticket Resolved): Unity Fresh Supply Sdn Bhd - Wrong Calculation on Total Payment IV 2202/3880
Muhammed Assyafiq Bin Ahmad Kamal
02:46 PM Express365 Production Ticket(ST) #9867 (Pending Client Verification): AN WHOLESALE - Hi, kindly need your help to check the system for AN Wholesale Solution. We have tried to key in the opening balance as 01/01/2023. Please check and confirm whether we done and put at the right account?
Muhammed Assyafiq Bin Ahmad Kamal
02:42 PM Express365 Production Ticket(ST) #9867 (Support In Progress): AN WHOLESALE - Hi, kindly need your help to check the system for AN Wholesale Solution. We have tried to key in the opening balance as 01/01/2023. Please check and confirm whether we done and put at the right account?
Muhammed Assyafiq Bin Ahmad Kamal
10:19 AM Express365 Production Ticket(ST) #9867 (Ticket Resolved): AN WHOLESALE - Hi, kindly need your help to check the system for AN Wholesale Solution. We have tried to key in the opening balance as 01/01/2023. Please check and confirm whether we done and put at the right account?
!67f4280a-abbf-428a-a0dd-b72169a265e4.jpg!
[9:52 am, 04/09/2023] mccsupport: Hi Ain, we have go through your opening...
Muhammed Assyafiq Bin Ahmad Kamal
02:45 PM Finance365 Production Ticket(ST) #9874 (Escalated to 3rd Party): Request to give access to backup relevent data due to no longer using finance 365
Muhammed Assyafiq Bin Ahmad Kamal
02:31 PM Finance365 Production Ticket(ST) #9874 (Ticket Resolved): Request to give access to backup relevent data due to no longer using finance 365
你好,我是从finance365 support得到这个电话号码的,我是之前有使用这个software 的客户,我想问下因为我的accountant 有需要backup sales invoice , 能不能通融开几天让做账的back... Muhammed Assyafiq Bin Ahmad Kamal
02:41 PM Express365 Production Ticket(ST) #9866 (Ticket Resolved): Muhibbin Associates Sdn Bhd - Re-activation until 31/10/23
Muhammed Assyafiq Bin Ahmad Kamal
02:41 PM Express365 Production Ticket(ST) #9866 (Support In Progress): Muhibbin Associates Sdn Bhd - Re-activation until 31/10/23
Muhammed Assyafiq Bin Ahmad Kamal
10:15 AM Express365 Production Ticket(ST) #9866 (Ticket Resolved): Muhibbin Associates Sdn Bhd - Re-activation until 31/10/23
Muhammed Assyafiq Bin Ahmad Kamal
02:40 PM Datanory Trial Production Ticket(ST) #9853 (Ticket Resolved): OROMEO - Setup new organization in production
Muhammed Assyafiq Bin Ahmad Kamal

30/08/2023

04:55 PM Datanory Trial Production Ticket(ST) #9853 (Support In Progress): OROMEO - Setup new organization in production
Muhammed Assyafiq Bin Ahmad Kamal
12:13 PM Datanory Trial Production Ticket(ST) #9853 (Ticket Resolved): OROMEO - Setup new organization in production
@Assyafiq, will schedule to go live Oromeo on 5th Sept, need help to setup live env for them in this week Muhammed Assyafiq Bin Ahmad Kamal
12:36 PM Datanory Trial Production Ticket(ST) #9856 (Pending Client Verification): Gradino - Update product master data
Muhammed Assyafiq Bin Ahmad Kamal
12:29 PM Datanory Trial Production Ticket(ST) #9856 (Support In Progress): Gradino - Update product master data
Muhammed Assyafiq Bin Ahmad Kamal
12:26 PM Datanory Trial Production Ticket(ST) #9856 (Ticket Resolved): Gradino - Update product master data
Muhammed Assyafiq Bin Ahmad Kamal
09:43 AM Express365 Production Ticket(ST) #9794 (Support In Progress): Instalment Payment Customisation - Full Testing and Walkthrough
Muhammed Assyafiq Bin Ahmad Kamal

29/08/2023

03:34 PM Express365 Production Ticket(ST) #9782 (Ticket Resolved): Unity Fresh Supply Sdn Bhd - Receive Payment Wrong Calculation (Credit Note not deducted)
Muhammed Assyafiq Bin Ahmad Kamal
03:33 PM Finance365 Production Ticket(ST) #9827 (Ticket Resolved): ALL - Application are not accessible, Server Down
Muhammed Assyafiq Bin Ahmad Kamal
03:32 PM Express365 Production Ticket(ST) #9781 (Ticket Resolved): T Maker Sdn Bhd - Whatsapp Escalation - 2 issue that require checking
Muhammed Assyafiq Bin Ahmad Kamal
03:31 PM Datanory Trial Production Ticket(ST) #9806 (Ticket Resolved): Snekku - Product maintenance request
Muhammed Assyafiq Bin Ahmad Kamal
02:30 PM Datanory Trial Production Ticket(ST) #9845 (Ticket Resolved): OROMEO - SOS report SOS% show error
Muhammed Assyafiq Bin Ahmad Kamal
02:29 PM Datanory Trial Production Ticket(ST) #9845 (Support In Progress): OROMEO - SOS report SOS% show error
Muhammed Assyafiq Bin Ahmad Kamal
12:07 PM Datanory Trial Production Ticket(ST) #9845 (Ticket Resolved): OROMEO - SOS report SOS% show error
@Assyafiq SOS report appear error.
Login ID: admin
PW:123456
Org: Oromeo
Trial
Muhammed Assyafiq Bin Ahmad Kamal
12:03 PM Datanory Trial Production Ticket(ST) #9844 (Ticket Resolved): Goldcrest - Warehouse not able to update
Muhammed Assyafiq Bin Ahmad Kamal
12:01 PM Datanory Trial Production Ticket(ST) #9844 (Support In Progress): Goldcrest - Warehouse not able to update
Muhammed Assyafiq Bin Ahmad Kamal
10:59 AM Datanory Trial Production Ticket(ST) #9844 (Ticket Resolved): Goldcrest - Warehouse not able to update
Muhammed Assyafiq Bin Ahmad Kamal

25/08/2023

05:03 PM Datanory Trial Production Ticket(ST) #9810 (Ticket Resolved): Yuen Tung - Error appear when download
Muhammed Assyafiq Bin Ahmad Kamal
05:02 PM Datanory Trial Production Ticket(ST) #9820 (Ticket Resolved): MCCSALES - kindly assist as i unable add stock in warehouse. Thanks.
Muhammed Assyafiq Bin Ahmad Kamal
05:01 PM Express365 Production Ticket(ST) #9822 (Ticket Resolved): Data Print Centre Sdn Bhd - Payment terms notes "COD" not appear when printing invoice
Muhammed Assyafiq Bin Ahmad Kamal
09:33 AM Finance365 Production Ticket(ST) #9827 (Escalated to 3rd Party): ALL - Application are not accessible, Server Down
Muhammed Assyafiq Bin Ahmad Kamal
09:32 AM Finance365 Production Ticket(ST) #9827 (Support In Progress): ALL - Application are not accessible, Server Down
Muhammed Assyafiq Bin Ahmad Kamal
09:31 AM Finance365 Production Ticket(ST) #9827 (Ticket Resolved): ALL - Application are not accessible, Server Down
Muhammed Assyafiq Bin Ahmad Kamal

24/08/2023

04:18 PM Express365 Production Ticket(ST) #9822 (Pending Client Verification): Data Print Centre Sdn Bhd - Payment terms notes "COD" not appear when printing invoice
Dear Leong,
As above, another user from Data Print Centre Sdn Bhd reporting same issue with attached email trail. ...
Muhammed Assyafiq Bin Ahmad Kamal
02:24 PM Express365 Production Ticket(ST) #9822 (Escalated to 3rd Party): Data Print Centre Sdn Bhd - Payment terms notes "COD" not appear when printing invoice
Muhammed Assyafiq Bin Ahmad Kamal
02:23 PM Express365 Production Ticket(ST) #9822 (Support In Progress): Data Print Centre Sdn Bhd - Payment terms notes "COD" not appear when printing invoice
Muhammed Assyafiq Bin Ahmad Kamal
02:15 PM Express365 Production Ticket(ST) #9822 (Ticket Resolved): Data Print Centre Sdn Bhd - Payment terms notes "COD" not appear when printing invoice
hi. need help. recently when we issue invoice. the t&c wont appear below. isit somewhere we did not tick/untick? Muhammed Assyafiq Bin Ahmad Kamal
04:14 PM Express365 Production Ticket(ST) #9781 (Pending Client Verification): T Maker Sdn Bhd - Whatsapp Escalation - 2 issue that require checking
Dear Leong,
Company : T Maker Sdn Bhd
Username : gtcchong@yahoo.com
Password : Password01
As above, user find...
Muhammed Assyafiq Bin Ahmad Kamal
02:06 PM Datanory Trial Production Ticket(ST) #9820 (Pending Client Verification): MCCSALES - kindly assist as i unable add stock in warehouse. Thanks.
Muhammed Assyafiq Bin Ahmad Kamal
02:05 PM Datanory Trial Production Ticket(ST) #9820 (Support In Progress): MCCSALES - kindly assist as i unable add stock in warehouse. Thanks.
Muhammed Assyafiq Bin Ahmad Kamal
11:53 AM Datanory Trial Production Ticket(ST) #9820 (Ticket Resolved): MCCSALES - kindly assist as i unable add stock in warehouse. Thanks.
@Assyafiq kindly assist as i unable add stock in warehouse. Thanks.
Login: Admin
Pass: 123456
Org: Mccsales
Tri...
Muhammed Assyafiq Bin Ahmad Kamal
11:52 AM Datanory Trial Production Ticket(ST) #9818 (Ticket Resolved): Yuen Tung - cannot approve for Van goods request as it shows warehouse insufficient stock, but actually warehouse have enough stock.
Muhammed Assyafiq Bin Ahmad Kamal
11:06 AM Datanory Trial Production Ticket(ST) #9818 (Support In Progress): Yuen Tung - cannot approve for Van goods request as it shows warehouse insufficient stock, but actually warehouse have enough stock.
Muhammed Assyafiq Bin Ahmad Kamal
11:01 AM Datanory Trial Production Ticket(ST) #9818 (Ticket Resolved): Yuen Tung - cannot approve for Van goods request as it shows warehouse insufficient stock, but actually warehouse have enough stock.
!WhatsApp%20Image%202023-08-24%20at%2010.37.36.jpg!
Cannot approve for Van goods request as it shows warehouse ins...
Muhammed Assyafiq Bin Ahmad Kamal

23/08/2023

06:21 PM Datanory Trial Production Ticket(ST) #9788 (Ticket Resolved): Goldcrest - Route planning sorting not reflected in mobile (JNM)
Muhammed Assyafiq Bin Ahmad Kamal
04:25 PM Datanory Trial Production Ticket(ST) #9810 (Pending Client Verification): Yuen Tung - Error appear when download
Muhammed Assyafiq Bin Ahmad Kamal
04:23 PM Datanory Trial Production Ticket(ST) #9810 (Support In Progress): Yuen Tung - Error appear when download
Muhammed Assyafiq Bin Ahmad Kamal
09:51 AM Datanory Trial Production Ticket(ST) #9810 (Ticket Resolved): Yuen Tung - Error appear when download
!WhatsApp%20Image%202023-08-23%20at%2009.31.33.jpg!
Error appear when download
Version 3.2.2
Org:Yuen Tung
Login ...
Muhammed Assyafiq Bin Ahmad Kamal
02:52 PM Datanory Trial Production Ticket(ST) #9805 (Ticket Resolved): Snekku - Web Sales Order showing wrong price
Muhammed Assyafiq Bin Ahmad Kamal
10:10 AM Datanory Trial Production Ticket(ST) #9805 (Support In Progress): Snekku - Web Sales Order showing wrong price
Muhammed Assyafiq Bin Ahmad Kamal
02:51 PM Datanory Trial Production Ticket(ST) #9806 (Pending Client Verification): Snekku - Product maintenance request
Muhammed Assyafiq Bin Ahmad Kamal
10:49 AM Datanory Trial Production Ticket(ST) #9806 (Support In Progress): Snekku - Product maintenance request
Muhammed Assyafiq Bin Ahmad Kamal
10:06 AM Finance365 Production Ticket(ST) #9775: Polytef Sdn Bhd - Whatsapp Escalation - E signature and company bank details on printing
Still no feedback from customer , follow up until 25th August 2023 Muhammed Assyafiq Bin Ahmad Kamal
09:56 AM Express365 Production Ticket(ST) #9794 (Escalated to 3rd Party): Instalment Payment Customisation - Full Testing and Walkthrough
Muhammed Assyafiq Bin Ahmad Kamal
09:54 AM Express365 Production Ticket(ST) #9794 (Support In Progress): Instalment Payment Customisation - Full Testing and Walkthrough
Dear Leong,
We have walkthrough the changes with customer and noticed there is some expectation need to be aligned...
Muhammed Assyafiq Bin Ahmad Kamal
09:54 AM Datanory Trial Production Ticket(ST) #9738 (Ticket Resolved): Suntory - As per our discussion just now, kindly assist to patch some dummy data for Suntory Web report on:
Muhammed Assyafiq Bin Ahmad Kamal

22/08/2023

05:08 PM Datanory Trial Production Ticket(ST) #9806 (Ticket Resolved): Snekku - Product maintenance request
Hi Afiq,
Need your assistance to import updated Product Master for Snekku. If you notice, the only difference is t...
Muhammed Assyafiq Bin Ahmad Kamal
05:03 PM Datanory Trial Production Ticket(ST) #9788 (Escalated to Level 3): Goldcrest - Route planning sorting not reflected in mobile (JNM)
Muhammed Assyafiq Bin Ahmad Kamal
04:48 PM Datanory Trial Production Ticket(ST) #9805 (Ticket Resolved): Snekku - Web Sales Order showing wrong price
@Assyafiq kindly assist as sales order in web is showing wrong price. Its showing unit price for carton and bdl
Lo...
Muhammed Assyafiq Bin Ahmad Kamal
11:40 AM Express365 Production Ticket(ST) #9794 (Pending Client Verification): Instalment Payment Customisation - Full Testing and Walkthrough
Muhammed Assyafiq Bin Ahmad Kamal

21/08/2023

05:25 PM Datanory Trial Production Ticket(ST) #9788 (Support In Progress): Goldcrest - Route planning sorting not reflected in mobile (JNM)
Muhammed Assyafiq Bin Ahmad Kamal
11:20 AM Express365 Production Ticket(ST) #9781 (Escalated to 3rd Party): T Maker Sdn Bhd - Whatsapp Escalation - 2 issue that require checking
Hi Leong,
Thank you and customer verified that non-signature print out are printing fine now. But for one with sig...
Muhammed Assyafiq Bin Ahmad Kamal
11:06 AM Express365 Production Ticket(ST) #9781 (Support In Progress): T Maker Sdn Bhd - Whatsapp Escalation - 2 issue that require checking
Muhammed Assyafiq Bin Ahmad Kamal
11:02 AM Express365 Production Ticket(ST) #9794 (Support In Progress): Instalment Payment Customisation - Full Testing and Walkthrough
Muhammed Assyafiq Bin Ahmad Kamal
10:04 AM Express365 Production Ticket(ST) #9794 (Ticket Resolved): Instalment Payment Customisation - Full Testing and Walkthrough
Muhammed Assyafiq Bin Ahmad Kamal

18/08/2023

05:50 PM Datanory Trial Production Ticket(ST) #9738 (Pending Client Verification): Suntory - As per our discussion just now, kindly assist to patch some dummy data for Suntory Web report on:
Muhammed Assyafiq Bin Ahmad Kamal
11:25 AM Datanory Trial Production Ticket(ST) #9738: Suntory - As per our discussion just now, kindly assist to patch some dummy data for Suntory Web report on:
9. Outstanding invoices - completed 3 outstanding invoices on 18/8 Muhammed Assyafiq Bin Ahmad Kamal
10:22 AM Datanory Trial Production Ticket(ST) #9738: Suntory - As per our discussion just now, kindly assist to patch some dummy data for Suntory Web report on:
8. Sales Quantity by Item Report - completed , performed credit sales and return only. Muhammed Assyafiq Bin Ahmad Kamal
12:08 PM Datanory Trial Production Ticket(ST) #9788 (Ticket Resolved): Goldcrest - Route planning sorting not reflected in mobile (JNM)
Muhammed Assyafiq Bin Ahmad Kamal

17/08/2023

06:35 PM Datanory Trial Production Ticket(ST) #9738: Suntory - As per our discussion just now, kindly assist to patch some dummy data for Suntory Web report on:
7. Sales Value Report - completed total 6 transactions from 16 to 18/8 Muhammed Assyafiq Bin Ahmad Kamal
06:26 PM Datanory Trial Production Ticket(ST) #9738: Suntory - As per our discussion just now, kindly assist to patch some dummy data for Suntory Web report on:
6. Sales return Summary Report - completed, 3 return credit note created on 17/8 Muhammed Assyafiq Bin Ahmad Kamal
05:30 PM Datanory Trial Production Ticket(ST) #9738: Suntory - As per our discussion just now, kindly assist to patch some dummy data for Suntory Web report on:
5. Sales Invoice Summary Report - completed, invoice dated 16 to 18/8 Muhammed Assyafiq Bin Ahmad Kamal
03:58 PM Datanory Trial Production Ticket(ST) #9738: Suntory - As per our discussion just now, kindly assist to patch some dummy data for Suntory Web report on:
4. Geo Fencing Report - Completed, has 4 check in from 10/8 to 17/8 Muhammed Assyafiq Bin Ahmad Kamal
03:55 PM Datanory Trial Production Ticket(ST) #9738: Suntory - As per our discussion just now, kindly assist to patch some dummy data for Suntory Web report on:
3. Missed Call Report - Completed, 3 missed call uploaded on 17/8 Muhammed Assyafiq Bin Ahmad Kamal
03:42 PM Datanory Trial Production Ticket(ST) #9738: Suntory - As per our discussion just now, kindly assist to patch some dummy data for Suntory Web report on:
2. Sales Order History Report - completed txn date 10 to 17 august Muhammed Assyafiq Bin Ahmad Kamal
03:21 PM Datanory Trial Production Ticket(ST) #9738: Suntory - As per our discussion just now, kindly assist to patch some dummy data for Suntory Web report on:
1. Warehouse Inventory Report - completed txn date 16 and 17 august
Added new scope :
9. Outstanding invoices
...
Muhammed Assyafiq Bin Ahmad Kamal
12:24 PM Datanory Trial Production Ticket(ST) #9738 (Support In Progress): Suntory - As per our discussion just now, kindly assist to patch some dummy data for Suntory Web report on:
Muhammed Assyafiq Bin Ahmad Kamal
12:29 PM Finance365 Production Ticket(ST) #9623 (Ticket Resolved): Nozoly Food Sdn Bhd - Sales Report By Customer & Item Grand Total Show Wrong Amount
Muhammed Assyafiq Bin Ahmad Kamal
12:29 PM Finance365 Production Ticket(ST) #9619 (Ticket Resolved): Nozoly Food Sdn Bhd - SO0042 not appear in DO0124 sales order list for transfer
Muhammed Assyafiq Bin Ahmad Kamal
12:29 PM Express365 Production Ticket(ST) #9736 (Ticket Resolved): Inf Key acct, pls help to change Cartel Ventures Sdn Bhd to Infinitus Dream Factory Sdn Bhd Email: infinitus.dreamfactory@gmail.com
Muhammed Assyafiq Bin Ahmad Kamal
12:28 PM Datanory Trial Production Ticket(ST) #9731 (Ticket Resolved): MT/SFA Implementation for Snekku (New Star Food Industries)
Muhammed Assyafiq Bin Ahmad Kamal
12:27 PM Datanory Trial Production Ticket(ST) #9719 (Ticket Resolved): Yuen Tung - SQL Accounting integration checking
Muhammed Assyafiq Bin Ahmad Kamal
12:26 PM Datanory Trial Production Ticket(ST) #9757 (Ticket Resolved): Snekku - MT/SFA Implementation for Snekku (New Star Food Industries)
Muhammed Assyafiq Bin Ahmad Kamal
12:21 PM Express365 Production Ticket(ST) #9781 (Escalated to 3rd Party): T Maker Sdn Bhd - Whatsapp Escalation - 2 issue that require checking
Muhammed Assyafiq Bin Ahmad Kamal
12:20 PM Express365 Production Ticket(ST) #9781 (Support In Progress): T Maker Sdn Bhd - Whatsapp Escalation - 2 issue that require checking
Muhammed Assyafiq Bin Ahmad Kamal
11:14 AM Express365 Production Ticket(ST) #9781 (Ticket Resolved): T Maker Sdn Bhd - Whatsapp Escalation - 2 issue that require checking
user ID : gtcchong@yahoo.com
Password : Password01
1. Note sometime missing in invoice print
!51b7ba39-7472-42...
Muhammed Assyafiq Bin Ahmad Kamal
11:52 AM Express365 Production Ticket(ST) #9782 (Escalated to 3rd Party): Unity Fresh Supply Sdn Bhd - Receive Payment Wrong Calculation (Credit Note not deducted)
Muhammed Assyafiq Bin Ahmad Kamal
11:51 AM Express365 Production Ticket(ST) #9782 (Support In Progress): Unity Fresh Supply Sdn Bhd - Receive Payment Wrong Calculation (Credit Note not deducted)
Muhammed Assyafiq Bin Ahmad Kamal
11:16 AM Express365 Production Ticket(ST) #9782 (Ticket Resolved): Unity Fresh Supply Sdn Bhd - Receive Payment Wrong Calculation (Credit Note not deducted)
this invoice got 1 credit note and 1 sales return
!0501743d-b60f-434c-a111-4a61b66a6816.jpg!
!e9b0840d-291c-403c-...
Muhammed Assyafiq Bin Ahmad Kamal
11:10 AM Finance365 Production Ticket(ST) #9775 (Pending Client Feedback): Polytef Sdn Bhd - Whatsapp Escalation - E signature and company bank details on printing
Current Status : Pending customer to provide the signature.
[3:04 pm, 11/08/2023] +60 16-976 7356: Hello, any upda...
Muhammed Assyafiq Bin Ahmad Kamal
11:09 AM Finance365 Production Ticket(ST) #9775 (Support In Progress): Polytef Sdn Bhd - Whatsapp Escalation - E signature and company bank details on printing
Muhammed Assyafiq Bin Ahmad Kamal
09:15 AM Finance365 Production Ticket(ST) #9775 (Ticket Resolved): Polytef Sdn Bhd - Whatsapp Escalation - E signature and company bank details on printing
Muhammed Assyafiq Bin Ahmad Kamal

16/08/2023

10:35 PM Datanory Trial Production Ticket(ST) #9757 (Pending Client Verification): Snekku - MT/SFA Implementation for Snekku (New Star Food Industries)
Muhammed Assyafiq Bin Ahmad Kamal
10:25 PM Datanory Trial Production Ticket(ST) #9757 (Support In Progress): Snekku - MT/SFA Implementation for Snekku (New Star Food Industries)
Muhammed Assyafiq Bin Ahmad Kamal
09:09 AM Datanory Trial Production Ticket(ST) #9757 (Ticket Resolved): Snekku - MT/SFA Implementation for Snekku (New Star Food Industries)
Hi Afiq,
Snekku have updated more details into their Customer Master List such as Chain, Cluster, Channel, Custome...
Muhammed Assyafiq Bin Ahmad Kamal
09:50 PM Datanory Trial Production Ticket(ST) #9492 (Ticket Resolved): Mobile Bug - Modifying price in sales order cart not reflected in back-end and portal
Muhammed Assyafiq Bin Ahmad Kamal
10:03 AM Datanory Trial Production Ticket(ST) #9492 (Support In Progress): Mobile Bug - Modifying price in sales order cart not reflected in back-end and portal
Muhammed Assyafiq Bin Ahmad Kamal
09:49 PM Datanory Trial Production Ticket(ST) #9719 (Pending Client Verification): Yuen Tung - SQL Accounting integration checking
Muhammed Assyafiq Bin Ahmad Kamal
09:11 AM Datanory Trial Production Ticket(ST) #9758 (Ticket Resolved): Snekku - Patching to remove default details in Datanory Organization Snekku.
Hi Afiq,
1. As request by Snekku, kindly remove these default details in Datanory Organization Snekku.
• Remove ...
Muhammed Assyafiq Bin Ahmad Kamal

14/08/2023

03:24 PM Datanory Trial Production Ticket(ST) #9493 (Ticket Resolved): Datanory Portal - modifying customer master in portal did not cater for insert mst_customer_branch. Only update the branch id in customer table.
Muhammed Assyafiq Bin Ahmad Kamal
03:19 PM Express365 Production Ticket(ST) #9737 (Ticket Resolved): on my express 365 - i dont hav acess on this - u can help me to grant access?
Muhammed Assyafiq Bin Ahmad Kamal
02:31 PM Express365 Production Ticket(ST) #9737 (Pending Client Verification): on my express 365 - i dont hav acess on this - u can help me to grant access?
Muhammed Assyafiq Bin Ahmad Kamal
02:30 PM Express365 Production Ticket(ST) #9737 (Support In Progress): on my express 365 - i dont hav acess on this - u can help me to grant access?
Muhammed Assyafiq Bin Ahmad Kamal
02:29 PM Express365 Production Ticket(ST) #9737 (Ticket Resolved): on my express 365 - i dont hav acess on this - u can help me to grant access?
!jerry%20login.jpeg!
[1:58 pm, 14/08/2023] Stella Ho: on my express 365 - i dont hav acess on this - u can help me t...
Muhammed Assyafiq Bin Ahmad Kamal
03:18 PM Datanory Trial Production Ticket(ST) #9738 (Ticket Resolved): Suntory - As per our discussion just now, kindly assist to patch some dummy data for Suntory Web report on:
Dear Afiq,
As per our discussion just now, kindly assist to patch some dummy data for Suntory Web report on:
1. W...
Muhammed Assyafiq Bin Ahmad Kamal
03:08 PM Datanory Trial Production Ticket(ST) #9731 (Escalated to Level 3): MT/SFA Implementation for Snekku (New Star Food Industries)
Muhammed Assyafiq Bin Ahmad Kamal
02:34 PM Datanory Trial Production Ticket(ST) #9731 (Support In Progress): MT/SFA Implementation for Snekku (New Star Food Industries)
Muhammed Assyafiq Bin Ahmad Kamal
10:08 AM Datanory Trial Production Ticket(ST) #9731 (Ticket Resolved): MT/SFA Implementation for Snekku (New Star Food Industries)
Hi Afiq,
Kindly assist to update the Branch Code and Branch Description based on new Customer Master Data given by...
Muhammed Assyafiq Bin Ahmad Kamal
12:26 PM Express365 Production Ticket(ST) #9736 (Escalated to 3rd Party): Inf Key acct, pls help to change Cartel Ventures Sdn Bhd to Infinitus Dream Factory Sdn Bhd Email: infinitus.dreamfactory@gmail.com
Muhammed Assyafiq Bin Ahmad Kamal
12:25 PM Express365 Production Ticket(ST) #9736 (Support In Progress): Inf Key acct, pls help to change Cartel Ventures Sdn Bhd to Infinitus Dream Factory Sdn Bhd Email: infinitus.dreamfactory@gmail.com
Muhammed Assyafiq Bin Ahmad Kamal
12:06 PM Express365 Production Ticket(ST) #9736 (Ticket Resolved): Inf Key acct, pls help to change Cartel Ventures Sdn Bhd to Infinitus Dream Factory Sdn Bhd Email: infinitus.dreamfactory@gmail.com
[11:59 am, 14/08/2023] +60 17-361 8826: Hi Crenergy.
How do u prefer if we can name d package we hav so easier to ...
Muhammed Assyafiq Bin Ahmad Kamal
11:01 AM Datanory Trial Production Ticket(ST) #9719 (Support In Progress): Yuen Tung - SQL Accounting integration checking
Muhammed Assyafiq Bin Ahmad Kamal
 

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