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Activity

From 02/08/2023 to 31/08/2023

30/08/2023

04:55 PM Datanory Trial Production Ticket(ST) #9853 (Support In Progress): OROMEO - Setup new organization in production
Muhammed Assyafiq Bin Ahmad Kamal
12:13 PM Datanory Trial Production Ticket(ST) #9853 (Ticket Resolved): OROMEO - Setup new organization in production
@Assyafiq, will schedule to go live Oromeo on 5th Sept, need help to setup live env for them in this week Muhammed Assyafiq Bin Ahmad Kamal
12:36 PM Datanory Trial Production Ticket(ST) #9856 (Pending Client Verification): Gradino - Update product master data
Muhammed Assyafiq Bin Ahmad Kamal
12:29 PM Datanory Trial Production Ticket(ST) #9856 (Support In Progress): Gradino - Update product master data
Muhammed Assyafiq Bin Ahmad Kamal
12:26 PM Datanory Trial Production Ticket(ST) #9856 (Ticket Resolved): Gradino - Update product master data
Muhammed Assyafiq Bin Ahmad Kamal
09:43 AM Express365 Production Ticket(ST) #9794 (Support In Progress): Instalment Payment Customisation - Full Testing and Walkthrough
Muhammed Assyafiq Bin Ahmad Kamal

29/08/2023

03:34 PM Express365 Production Ticket(ST) #9782 (Ticket Resolved): Unity Fresh Supply Sdn Bhd - Receive Payment Wrong Calculation (Credit Note not deducted)
Muhammed Assyafiq Bin Ahmad Kamal
03:33 PM Finance365 Production Ticket(ST) #9827 (Ticket Resolved): ALL - Application are not accessible, Server Down
Muhammed Assyafiq Bin Ahmad Kamal
03:32 PM Express365 Production Ticket(ST) #9781 (Ticket Resolved): T Maker Sdn Bhd - Whatsapp Escalation - 2 issue that require checking
Muhammed Assyafiq Bin Ahmad Kamal
03:31 PM Datanory Trial Production Ticket(ST) #9806 (Ticket Resolved): Snekku - Product maintenance request
Muhammed Assyafiq Bin Ahmad Kamal
02:30 PM Datanory Trial Production Ticket(ST) #9845 (Ticket Resolved): OROMEO - SOS report SOS% show error
Muhammed Assyafiq Bin Ahmad Kamal
02:29 PM Datanory Trial Production Ticket(ST) #9845 (Support In Progress): OROMEO - SOS report SOS% show error
Muhammed Assyafiq Bin Ahmad Kamal
12:07 PM Datanory Trial Production Ticket(ST) #9845 (Ticket Resolved): OROMEO - SOS report SOS% show error
@Assyafiq SOS report appear error.
Login ID: admin
PW:123456
Org: Oromeo
Trial
Muhammed Assyafiq Bin Ahmad Kamal
12:03 PM Datanory Trial Production Ticket(ST) #9844 (Ticket Resolved): Goldcrest - Warehouse not able to update
Muhammed Assyafiq Bin Ahmad Kamal
12:01 PM Datanory Trial Production Ticket(ST) #9844 (Support In Progress): Goldcrest - Warehouse not able to update
Muhammed Assyafiq Bin Ahmad Kamal
10:59 AM Datanory Trial Production Ticket(ST) #9844 (Ticket Resolved): Goldcrest - Warehouse not able to update
Muhammed Assyafiq Bin Ahmad Kamal

25/08/2023

05:03 PM Datanory Trial Production Ticket(ST) #9810 (Ticket Resolved): Yuen Tung - Error appear when download
Muhammed Assyafiq Bin Ahmad Kamal
05:02 PM Datanory Trial Production Ticket(ST) #9820 (Ticket Resolved): MCCSALES - kindly assist as i unable add stock in warehouse. Thanks.
Muhammed Assyafiq Bin Ahmad Kamal
05:01 PM Express365 Production Ticket(ST) #9822 (Ticket Resolved): Data Print Centre Sdn Bhd - Payment terms notes "COD" not appear when printing invoice
Muhammed Assyafiq Bin Ahmad Kamal
09:33 AM Finance365 Production Ticket(ST) #9827 (Escalated to 3rd Party): ALL - Application are not accessible, Server Down
Muhammed Assyafiq Bin Ahmad Kamal
09:32 AM Finance365 Production Ticket(ST) #9827 (Support In Progress): ALL - Application are not accessible, Server Down
Muhammed Assyafiq Bin Ahmad Kamal
09:31 AM Finance365 Production Ticket(ST) #9827 (Ticket Resolved): ALL - Application are not accessible, Server Down
Muhammed Assyafiq Bin Ahmad Kamal

24/08/2023

04:18 PM Express365 Production Ticket(ST) #9822 (Pending Client Verification): Data Print Centre Sdn Bhd - Payment terms notes "COD" not appear when printing invoice
Dear Leong,
As above, another user from Data Print Centre Sdn Bhd reporting same issue with attached email trail. ...
Muhammed Assyafiq Bin Ahmad Kamal
02:24 PM Express365 Production Ticket(ST) #9822 (Escalated to 3rd Party): Data Print Centre Sdn Bhd - Payment terms notes "COD" not appear when printing invoice
Muhammed Assyafiq Bin Ahmad Kamal
02:23 PM Express365 Production Ticket(ST) #9822 (Support In Progress): Data Print Centre Sdn Bhd - Payment terms notes "COD" not appear when printing invoice
Muhammed Assyafiq Bin Ahmad Kamal
02:15 PM Express365 Production Ticket(ST) #9822 (Ticket Resolved): Data Print Centre Sdn Bhd - Payment terms notes "COD" not appear when printing invoice
hi. need help. recently when we issue invoice. the t&c wont appear below. isit somewhere we did not tick/untick? Muhammed Assyafiq Bin Ahmad Kamal
04:14 PM Express365 Production Ticket(ST) #9781 (Pending Client Verification): T Maker Sdn Bhd - Whatsapp Escalation - 2 issue that require checking
Dear Leong,
Company : T Maker Sdn Bhd
Username : gtcchong@yahoo.com
Password : Password01
As above, user find...
Muhammed Assyafiq Bin Ahmad Kamal
02:06 PM Datanory Trial Production Ticket(ST) #9820 (Pending Client Verification): MCCSALES - kindly assist as i unable add stock in warehouse. Thanks.
Muhammed Assyafiq Bin Ahmad Kamal
02:05 PM Datanory Trial Production Ticket(ST) #9820 (Support In Progress): MCCSALES - kindly assist as i unable add stock in warehouse. Thanks.
Muhammed Assyafiq Bin Ahmad Kamal
11:53 AM Datanory Trial Production Ticket(ST) #9820 (Ticket Resolved): MCCSALES - kindly assist as i unable add stock in warehouse. Thanks.
@Assyafiq kindly assist as i unable add stock in warehouse. Thanks.
Login: Admin
Pass: 123456
Org: Mccsales
Tri...
Muhammed Assyafiq Bin Ahmad Kamal
11:52 AM Datanory Trial Production Ticket(ST) #9818 (Ticket Resolved): Yuen Tung - cannot approve for Van goods request as it shows warehouse insufficient stock, but actually warehouse have enough stock.
Muhammed Assyafiq Bin Ahmad Kamal
11:06 AM Datanory Trial Production Ticket(ST) #9818 (Support In Progress): Yuen Tung - cannot approve for Van goods request as it shows warehouse insufficient stock, but actually warehouse have enough stock.
Muhammed Assyafiq Bin Ahmad Kamal
11:01 AM Datanory Trial Production Ticket(ST) #9818 (Ticket Resolved): Yuen Tung - cannot approve for Van goods request as it shows warehouse insufficient stock, but actually warehouse have enough stock.
!WhatsApp%20Image%202023-08-24%20at%2010.37.36.jpg!
Cannot approve for Van goods request as it shows warehouse ins...
Muhammed Assyafiq Bin Ahmad Kamal

23/08/2023

06:21 PM Datanory Trial Production Ticket(ST) #9788 (Ticket Resolved): Goldcrest - Route planning sorting not reflected in mobile (JNM)
Muhammed Assyafiq Bin Ahmad Kamal
04:25 PM Datanory Trial Production Ticket(ST) #9810 (Pending Client Verification): Yuen Tung - Error appear when download
Muhammed Assyafiq Bin Ahmad Kamal
04:23 PM Datanory Trial Production Ticket(ST) #9810 (Support In Progress): Yuen Tung - Error appear when download
Muhammed Assyafiq Bin Ahmad Kamal
09:51 AM Datanory Trial Production Ticket(ST) #9810 (Ticket Resolved): Yuen Tung - Error appear when download
!WhatsApp%20Image%202023-08-23%20at%2009.31.33.jpg!
Error appear when download
Version 3.2.2
Org:Yuen Tung
Login ...
Muhammed Assyafiq Bin Ahmad Kamal
02:52 PM Datanory Trial Production Ticket(ST) #9805 (Ticket Resolved): Snekku - Web Sales Order showing wrong price
Muhammed Assyafiq Bin Ahmad Kamal
10:10 AM Datanory Trial Production Ticket(ST) #9805 (Support In Progress): Snekku - Web Sales Order showing wrong price
Muhammed Assyafiq Bin Ahmad Kamal
02:51 PM Datanory Trial Production Ticket(ST) #9806 (Pending Client Verification): Snekku - Product maintenance request
Muhammed Assyafiq Bin Ahmad Kamal
10:49 AM Datanory Trial Production Ticket(ST) #9806 (Support In Progress): Snekku - Product maintenance request
Muhammed Assyafiq Bin Ahmad Kamal
10:06 AM Finance365 Production Ticket(ST) #9775: Polytef Sdn Bhd - Whatsapp Escalation - E signature and company bank details on printing
Still no feedback from customer , follow up until 25th August 2023 Muhammed Assyafiq Bin Ahmad Kamal
09:56 AM Express365 Production Ticket(ST) #9794 (Escalated to 3rd Party): Instalment Payment Customisation - Full Testing and Walkthrough
Muhammed Assyafiq Bin Ahmad Kamal
09:54 AM Express365 Production Ticket(ST) #9794 (Support In Progress): Instalment Payment Customisation - Full Testing and Walkthrough
Dear Leong,
We have walkthrough the changes with customer and noticed there is some expectation need to be aligned...
Muhammed Assyafiq Bin Ahmad Kamal
09:54 AM Datanory Trial Production Ticket(ST) #9738 (Ticket Resolved): Suntory - As per our discussion just now, kindly assist to patch some dummy data for Suntory Web report on:
Muhammed Assyafiq Bin Ahmad Kamal
08:59 AM Datanory Trial Production Ticket(ST) #9758 (Ticket Resolved): Snekku - Patching to remove default details in Datanory Organization Snekku.
Muhammad Arif
08:54 AM Datanory Trial Production Ticket(ST) #9758 (Support In Progress): Snekku - Patching to remove default details in Datanory Organization Snekku.
Muhammad Arif
08:39 AM Finance365 Production Ticket(ST) #9807 (Ticket Resolved): Ask about sales invoice
Sales invoice go to different location in P&L Muhammad Arif

22/08/2023

05:08 PM Datanory Trial Production Ticket(ST) #9806 (Ticket Resolved): Snekku - Product maintenance request
Hi Afiq,
Need your assistance to import updated Product Master for Snekku. If you notice, the only difference is t...
Muhammed Assyafiq Bin Ahmad Kamal
05:03 PM Datanory Trial Production Ticket(ST) #9788 (Escalated to Level 3): Goldcrest - Route planning sorting not reflected in mobile (JNM)
Muhammed Assyafiq Bin Ahmad Kamal
04:48 PM Datanory Trial Production Ticket(ST) #9805 (Ticket Resolved): Snekku - Web Sales Order showing wrong price
@Assyafiq kindly assist as sales order in web is showing wrong price. Its showing unit price for carton and bdl
Lo...
Muhammed Assyafiq Bin Ahmad Kamal
11:40 AM Express365 Production Ticket(ST) #9794 (Pending Client Verification): Instalment Payment Customisation - Full Testing and Walkthrough
Muhammed Assyafiq Bin Ahmad Kamal

21/08/2023

05:25 PM Datanory Trial Production Ticket(ST) #9788 (Support In Progress): Goldcrest - Route planning sorting not reflected in mobile (JNM)
Muhammed Assyafiq Bin Ahmad Kamal
11:20 AM Express365 Production Ticket(ST) #9781 (Escalated to 3rd Party): T Maker Sdn Bhd - Whatsapp Escalation - 2 issue that require checking
Hi Leong,
Thank you and customer verified that non-signature print out are printing fine now. But for one with sig...
Muhammed Assyafiq Bin Ahmad Kamal
11:06 AM Express365 Production Ticket(ST) #9781 (Support In Progress): T Maker Sdn Bhd - Whatsapp Escalation - 2 issue that require checking
Muhammed Assyafiq Bin Ahmad Kamal
11:02 AM Express365 Production Ticket(ST) #9794 (Support In Progress): Instalment Payment Customisation - Full Testing and Walkthrough
Muhammed Assyafiq Bin Ahmad Kamal
10:04 AM Express365 Production Ticket(ST) #9794 (Ticket Resolved): Instalment Payment Customisation - Full Testing and Walkthrough
Muhammed Assyafiq Bin Ahmad Kamal

18/08/2023

05:50 PM Datanory Trial Production Ticket(ST) #9738 (Pending Client Verification): Suntory - As per our discussion just now, kindly assist to patch some dummy data for Suntory Web report on:
Muhammed Assyafiq Bin Ahmad Kamal
11:25 AM Datanory Trial Production Ticket(ST) #9738: Suntory - As per our discussion just now, kindly assist to patch some dummy data for Suntory Web report on:
9. Outstanding invoices - completed 3 outstanding invoices on 18/8 Muhammed Assyafiq Bin Ahmad Kamal
10:22 AM Datanory Trial Production Ticket(ST) #9738: Suntory - As per our discussion just now, kindly assist to patch some dummy data for Suntory Web report on:
8. Sales Quantity by Item Report - completed , performed credit sales and return only. Muhammed Assyafiq Bin Ahmad Kamal
12:08 PM Datanory Trial Production Ticket(ST) #9788 (Ticket Resolved): Goldcrest - Route planning sorting not reflected in mobile (JNM)
Muhammed Assyafiq Bin Ahmad Kamal

17/08/2023

06:35 PM Datanory Trial Production Ticket(ST) #9738: Suntory - As per our discussion just now, kindly assist to patch some dummy data for Suntory Web report on:
7. Sales Value Report - completed total 6 transactions from 16 to 18/8 Muhammed Assyafiq Bin Ahmad Kamal
06:26 PM Datanory Trial Production Ticket(ST) #9738: Suntory - As per our discussion just now, kindly assist to patch some dummy data for Suntory Web report on:
6. Sales return Summary Report - completed, 3 return credit note created on 17/8 Muhammed Assyafiq Bin Ahmad Kamal
05:30 PM Datanory Trial Production Ticket(ST) #9738: Suntory - As per our discussion just now, kindly assist to patch some dummy data for Suntory Web report on:
5. Sales Invoice Summary Report - completed, invoice dated 16 to 18/8 Muhammed Assyafiq Bin Ahmad Kamal
03:58 PM Datanory Trial Production Ticket(ST) #9738: Suntory - As per our discussion just now, kindly assist to patch some dummy data for Suntory Web report on:
4. Geo Fencing Report - Completed, has 4 check in from 10/8 to 17/8 Muhammed Assyafiq Bin Ahmad Kamal
03:55 PM Datanory Trial Production Ticket(ST) #9738: Suntory - As per our discussion just now, kindly assist to patch some dummy data for Suntory Web report on:
3. Missed Call Report - Completed, 3 missed call uploaded on 17/8 Muhammed Assyafiq Bin Ahmad Kamal
03:42 PM Datanory Trial Production Ticket(ST) #9738: Suntory - As per our discussion just now, kindly assist to patch some dummy data for Suntory Web report on:
2. Sales Order History Report - completed txn date 10 to 17 august Muhammed Assyafiq Bin Ahmad Kamal
03:21 PM Datanory Trial Production Ticket(ST) #9738: Suntory - As per our discussion just now, kindly assist to patch some dummy data for Suntory Web report on:
1. Warehouse Inventory Report - completed txn date 16 and 17 august
Added new scope :
9. Outstanding invoices
...
Muhammed Assyafiq Bin Ahmad Kamal
12:24 PM Datanory Trial Production Ticket(ST) #9738 (Support In Progress): Suntory - As per our discussion just now, kindly assist to patch some dummy data for Suntory Web report on:
Muhammed Assyafiq Bin Ahmad Kamal
05:56 PM Retail Eye Production Ticket(ST) #9740: INC4696948 Commented: RGRP-msfsax01-360-retail-eye-prd Slowness
Findings:
high CPU usage from store procedure webSpReport_CnIssuance
Goy Chong Yu
05:51 PM Retail Eye Production Ticket(ST) #9740 (Support In Progress): INC4696948 Commented: RGRP-msfsax01-360-retail-eye-prd Slowness
Goy Chong Yu
12:29 PM Finance365 Production Ticket(ST) #9623 (Ticket Resolved): Nozoly Food Sdn Bhd - Sales Report By Customer & Item Grand Total Show Wrong Amount
Muhammed Assyafiq Bin Ahmad Kamal
12:29 PM Finance365 Production Ticket(ST) #9619 (Ticket Resolved): Nozoly Food Sdn Bhd - SO0042 not appear in DO0124 sales order list for transfer
Muhammed Assyafiq Bin Ahmad Kamal
12:29 PM Express365 Production Ticket(ST) #9736 (Ticket Resolved): Inf Key acct, pls help to change Cartel Ventures Sdn Bhd to Infinitus Dream Factory Sdn Bhd Email: infinitus.dreamfactory@gmail.com
Muhammed Assyafiq Bin Ahmad Kamal
12:28 PM Datanory Trial Production Ticket(ST) #9731 (Ticket Resolved): MT/SFA Implementation for Snekku (New Star Food Industries)
Muhammed Assyafiq Bin Ahmad Kamal
12:27 PM Datanory Trial Production Ticket(ST) #9719 (Ticket Resolved): Yuen Tung - SQL Accounting integration checking
Muhammed Assyafiq Bin Ahmad Kamal
12:26 PM Datanory Trial Production Ticket(ST) #9757 (Ticket Resolved): Snekku - MT/SFA Implementation for Snekku (New Star Food Industries)
Muhammed Assyafiq Bin Ahmad Kamal
12:21 PM Express365 Production Ticket(ST) #9781 (Escalated to 3rd Party): T Maker Sdn Bhd - Whatsapp Escalation - 2 issue that require checking
Muhammed Assyafiq Bin Ahmad Kamal
12:20 PM Express365 Production Ticket(ST) #9781 (Support In Progress): T Maker Sdn Bhd - Whatsapp Escalation - 2 issue that require checking
Muhammed Assyafiq Bin Ahmad Kamal
11:14 AM Express365 Production Ticket(ST) #9781 (Ticket Resolved): T Maker Sdn Bhd - Whatsapp Escalation - 2 issue that require checking
user ID : gtcchong@yahoo.com
Password : Password01
1. Note sometime missing in invoice print
!51b7ba39-7472-42...
Muhammed Assyafiq Bin Ahmad Kamal
11:52 AM Express365 Production Ticket(ST) #9782 (Escalated to 3rd Party): Unity Fresh Supply Sdn Bhd - Receive Payment Wrong Calculation (Credit Note not deducted)
Muhammed Assyafiq Bin Ahmad Kamal
11:51 AM Express365 Production Ticket(ST) #9782 (Support In Progress): Unity Fresh Supply Sdn Bhd - Receive Payment Wrong Calculation (Credit Note not deducted)
Muhammed Assyafiq Bin Ahmad Kamal
11:16 AM Express365 Production Ticket(ST) #9782 (Ticket Resolved): Unity Fresh Supply Sdn Bhd - Receive Payment Wrong Calculation (Credit Note not deducted)
this invoice got 1 credit note and 1 sales return
!0501743d-b60f-434c-a111-4a61b66a6816.jpg!
!e9b0840d-291c-403c-...
Muhammed Assyafiq Bin Ahmad Kamal
11:10 AM Finance365 Production Ticket(ST) #9775 (Pending Client Feedback): Polytef Sdn Bhd - Whatsapp Escalation - E signature and company bank details on printing
Current Status : Pending customer to provide the signature.
[3:04 pm, 11/08/2023] +60 16-976 7356: Hello, any upda...
Muhammed Assyafiq Bin Ahmad Kamal
11:09 AM Finance365 Production Ticket(ST) #9775 (Support In Progress): Polytef Sdn Bhd - Whatsapp Escalation - E signature and company bank details on printing
Muhammed Assyafiq Bin Ahmad Kamal
09:15 AM Finance365 Production Ticket(ST) #9775 (Ticket Resolved): Polytef Sdn Bhd - Whatsapp Escalation - E signature and company bank details on printing
Muhammed Assyafiq Bin Ahmad Kamal

16/08/2023

10:35 PM Datanory Trial Production Ticket(ST) #9757 (Pending Client Verification): Snekku - MT/SFA Implementation for Snekku (New Star Food Industries)
Muhammed Assyafiq Bin Ahmad Kamal
10:25 PM Datanory Trial Production Ticket(ST) #9757 (Support In Progress): Snekku - MT/SFA Implementation for Snekku (New Star Food Industries)
Muhammed Assyafiq Bin Ahmad Kamal
09:09 AM Datanory Trial Production Ticket(ST) #9757 (Ticket Resolved): Snekku - MT/SFA Implementation for Snekku (New Star Food Industries)
Hi Afiq,
Snekku have updated more details into their Customer Master List such as Chain, Cluster, Channel, Custome...
Muhammed Assyafiq Bin Ahmad Kamal
09:50 PM Datanory Trial Production Ticket(ST) #9492 (Ticket Resolved): Mobile Bug - Modifying price in sales order cart not reflected in back-end and portal
Muhammed Assyafiq Bin Ahmad Kamal
10:03 AM Datanory Trial Production Ticket(ST) #9492 (Support In Progress): Mobile Bug - Modifying price in sales order cart not reflected in back-end and portal
Muhammed Assyafiq Bin Ahmad Kamal
09:49 PM Datanory Trial Production Ticket(ST) #9719 (Pending Client Verification): Yuen Tung - SQL Accounting integration checking
Muhammed Assyafiq Bin Ahmad Kamal
09:11 AM Datanory Trial Production Ticket(ST) #9758 (Ticket Resolved): Snekku - Patching to remove default details in Datanory Organization Snekku.
Hi Afiq,
1. As request by Snekku, kindly remove these default details in Datanory Organization Snekku.
• Remove ...
Muhammed Assyafiq Bin Ahmad Kamal

14/08/2023

06:41 PM Retail Eye Production Ticket(ST) #9740 (Ticket Resolved): INC4696948 Commented: RGRP-msfsax01-360-retail-eye-prd Slowness

Dear Cris,

The request to increase DTU has been rejected, see the comment from the team below.

I’m not sur...
Goy Chong Yu
03:24 PM Datanory Trial Production Ticket(ST) #9493 (Ticket Resolved): Datanory Portal - modifying customer master in portal did not cater for insert mst_customer_branch. Only update the branch id in customer table.
Muhammed Assyafiq Bin Ahmad Kamal
03:19 PM Express365 Production Ticket(ST) #9737 (Ticket Resolved): on my express 365 - i dont hav acess on this - u can help me to grant access?
Muhammed Assyafiq Bin Ahmad Kamal
02:31 PM Express365 Production Ticket(ST) #9737 (Pending Client Verification): on my express 365 - i dont hav acess on this - u can help me to grant access?
Muhammed Assyafiq Bin Ahmad Kamal
02:30 PM Express365 Production Ticket(ST) #9737 (Support In Progress): on my express 365 - i dont hav acess on this - u can help me to grant access?
Muhammed Assyafiq Bin Ahmad Kamal
02:29 PM Express365 Production Ticket(ST) #9737 (Ticket Resolved): on my express 365 - i dont hav acess on this - u can help me to grant access?
!jerry%20login.jpeg!
[1:58 pm, 14/08/2023] Stella Ho: on my express 365 - i dont hav acess on this - u can help me t...
Muhammed Assyafiq Bin Ahmad Kamal
03:18 PM Datanory Trial Production Ticket(ST) #9738 (Ticket Resolved): Suntory - As per our discussion just now, kindly assist to patch some dummy data for Suntory Web report on:
Dear Afiq,
As per our discussion just now, kindly assist to patch some dummy data for Suntory Web report on:
1. W...
Muhammed Assyafiq Bin Ahmad Kamal
03:08 PM Datanory Trial Production Ticket(ST) #9731 (Escalated to Level 3): MT/SFA Implementation for Snekku (New Star Food Industries)
Muhammed Assyafiq Bin Ahmad Kamal
02:34 PM Datanory Trial Production Ticket(ST) #9731 (Support In Progress): MT/SFA Implementation for Snekku (New Star Food Industries)
Muhammed Assyafiq Bin Ahmad Kamal
10:08 AM Datanory Trial Production Ticket(ST) #9731 (Ticket Resolved): MT/SFA Implementation for Snekku (New Star Food Industries)
Hi Afiq,
Kindly assist to update the Branch Code and Branch Description based on new Customer Master Data given by...
Muhammed Assyafiq Bin Ahmad Kamal
12:26 PM Express365 Production Ticket(ST) #9736 (Escalated to 3rd Party): Inf Key acct, pls help to change Cartel Ventures Sdn Bhd to Infinitus Dream Factory Sdn Bhd Email: infinitus.dreamfactory@gmail.com
Muhammed Assyafiq Bin Ahmad Kamal
12:25 PM Express365 Production Ticket(ST) #9736 (Support In Progress): Inf Key acct, pls help to change Cartel Ventures Sdn Bhd to Infinitus Dream Factory Sdn Bhd Email: infinitus.dreamfactory@gmail.com
Muhammed Assyafiq Bin Ahmad Kamal
12:06 PM Express365 Production Ticket(ST) #9736 (Ticket Resolved): Inf Key acct, pls help to change Cartel Ventures Sdn Bhd to Infinitus Dream Factory Sdn Bhd Email: infinitus.dreamfactory@gmail.com
[11:59 am, 14/08/2023] +60 17-361 8826: Hi Crenergy.
How do u prefer if we can name d package we hav so easier to ...
Muhammed Assyafiq Bin Ahmad Kamal
11:01 AM Datanory Trial Production Ticket(ST) #9719 (Support In Progress): Yuen Tung - SQL Accounting integration checking
Muhammed Assyafiq Bin Ahmad Kamal
09:54 AM Retail Eye Production Ticket(ST) #9561 (Ticket Resolved): FSMS:2404488 - SS RX retail audit wrongly tied to FM
Goy Chong Yu

11/08/2023

05:53 PM Datanory Trial Production Ticket(ST) #9669 (Ticket Resolved): Internal Escalation - Merchandising - Transaction Report #2 : Column Business Unit, Stock Availability and SOS length are showing blank data
Issue resolved confirmation received Muhammed Assyafiq Bin Ahmad Kamal
05:53 PM Datanory Trial Production Ticket(ST) #9670 (Ticket Resolved): Direct Escalation - Mobile transactions from user 200014 - TEO ANN SIANG not showing in Merchandiser Monthly Productivity Report (1 july to 4 august 2023)
Issue resolved confirmation received Muhammed Assyafiq Bin Ahmad Kamal
05:52 PM Datanory Trial Production Ticket(ST) #9671 (Ticket Resolved): Direct Escalation - LOTUS001 stock count 2023-07-26 not appear in Stock Count Report Type #2
Issue resolved confirmation received Muhammed Assyafiq Bin Ahmad Kamal
05:52 PM Datanory Trial Production Ticket(ST) #9672 (Ticket Resolved): Direct Escalation - BA/Promoter dropdown not showing merchandiser list in stock count summary report
Issue resolved confirmation received Muhammed Assyafiq Bin Ahmad Kamal
05:51 PM Datanory Trial Production Ticket(ST) #9677 (Ticket Resolved): Prima Asia - Credit Note Integration Export To SQL Accounting only export 1 row.
Fulfilled confirmation received. Muhammed Assyafiq Bin Ahmad Kamal
05:51 PM Datanory Trial Production Ticket(ST) #9699 (Ticket Resolved): Datanory DMS implementation for Suntory
Fulfilled confirmation received. Muhammed Assyafiq Bin Ahmad Kamal
05:50 PM Datanory Trial Production Ticket(ST) #9699: Datanory DMS implementation for Suntory
Fulfilled confirmation received. Muhammed Assyafiq Bin Ahmad Kamal
05:50 PM Datanory Trial Production Ticket(ST) #9700 (Ticket Resolved): Snekku - Scan entire database and remove mccsales user data
Resolved confirmation received. Muhammed Assyafiq Bin Ahmad Kamal
05:38 PM Datanory Trial Production Ticket(ST) #9719 (Ticket Resolved): Yuen Tung - SQL Accounting integration checking
Please find attached for the issue list. Muhammed Assyafiq Bin Ahmad Kamal
05:37 PM Datanory Trial Production Ticket(ST) #9701 (Ticket Resolved): Hi @MCC Jann Yap @Assyafiq , there's few concerns raised by Snekku regarding Datanory Web Portal. Do you mind to assist on these issue.
Muhammed Assyafiq Bin Ahmad Kamal
05:36 PM Datanory Trial Production Ticket(ST) #9701 (Support In Progress): Hi @MCC Jann Yap @Assyafiq , there's few concerns raised by Snekku regarding Datanory Web Portal. Do you mind to assist on these issue.
Muhammed Assyafiq Bin Ahmad Kamal
05:35 PM Datanory Trial Production Ticket(ST) #9716 (Ticket Resolved): Yuen Tung - SQL Accounting End to End Integration Testing
Muhammed Assyafiq Bin Ahmad Kamal
05:35 PM Datanory Trial Production Ticket(ST) #9716 (Support In Progress): Yuen Tung - SQL Accounting End to End Integration Testing
Muhammed Assyafiq Bin Ahmad Kamal
05:10 PM Datanory Trial Production Ticket(ST) #9716 (Ticket Resolved): Yuen Tung - SQL Accounting End to End Integration Testing
Muhammed Assyafiq Bin Ahmad Kamal
05:34 PM Finance365 Production Ticket(ST) #9717 (Ticket Resolved): Sharon - Guiding for end to end configuration of new COA and tagging
Muhammed Assyafiq Bin Ahmad Kamal
05:33 PM Finance365 Production Ticket(ST) #9717 (Support In Progress): Sharon - Guiding for end to end configuration of new COA and tagging
Muhammed Assyafiq Bin Ahmad Kamal
05:12 PM Finance365 Production Ticket(ST) #9717 (Ticket Resolved): Sharon - Guiding for end to end configuration of new COA and tagging
Muhammed Assyafiq Bin Ahmad Kamal
05:33 PM Finance365 Production Ticket(ST) #9718 (Ticket Resolved): Wilson - Inquiry on how to configure E signature in Finance 365
Muhammed Assyafiq Bin Ahmad Kamal
05:32 PM Finance365 Production Ticket(ST) #9718 (Support In Progress): Wilson - Inquiry on how to configure E signature in Finance 365
Muhammed Assyafiq Bin Ahmad Kamal
05:12 PM Finance365 Production Ticket(ST) #9718 (Ticket Resolved): Wilson - Inquiry on how to configure E signature in Finance 365
Muhammed Assyafiq Bin Ahmad Kamal

10/08/2023

05:17 PM Datanory Trial Production Ticket(ST) #9700 (Pending Client Verification): Snekku - Scan entire database and remove mccsales user data
Muhammed Assyafiq Bin Ahmad Kamal
05:09 PM Datanory Trial Production Ticket(ST) #9700: Snekku - Scan entire database and remove mccsales user data
Need remove from Snekku Org
- Access Control Mobile - remove MCC Test
- Chain - 99 speedmart
- Price Code - NA
Muhammed Assyafiq Bin Ahmad Kamal
05:06 PM Datanory Trial Production Ticket(ST) #9699 (Pending Client Verification): Datanory DMS implementation for Suntory
Muhammed Assyafiq Bin Ahmad Kamal

09/08/2023

04:29 PM Datanory Trial Production Ticket(ST) #9699 (Support In Progress): Datanory DMS implementation for Suntory
Muhammed Assyafiq Bin Ahmad Kamal
02:54 PM Datanory Trial Production Ticket(ST) #9699 (Ticket Resolved): Datanory DMS implementation for Suntory
Dear Afiq,
Attached herewith the Masterdata list from Suntory.
As per our discussion this Morning:-
1. Use d...
Muhammed Assyafiq Bin Ahmad Kamal
04:26 PM Finance365 Production Ticket(ST) #9703 (Ticket Resolved): Nozoly Food Sdn Bhd - Pending Sales Order for Delivery Checking Inquiry
Muhammed Assyafiq Bin Ahmad Kamal
04:09 PM Finance365 Production Ticket(ST) #9703 (Support In Progress): Nozoly Food Sdn Bhd - Pending Sales Order for Delivery Checking Inquiry
Muhammed Assyafiq Bin Ahmad Kamal
02:59 PM Finance365 Production Ticket(ST) #9703 (Ticket Resolved): Nozoly Food Sdn Bhd - Pending Sales Order for Delivery Checking Inquiry
Muhammed Assyafiq Bin Ahmad Kamal
03:01 PM Datanory Trial Production Ticket(ST) #9700 (Support In Progress): Snekku - Scan entire database and remove mccsales user data
Muhammed Assyafiq Bin Ahmad Kamal
02:55 PM Datanory Trial Production Ticket(ST) #9700 (Ticket Resolved): Snekku - Scan entire database and remove mccsales user data
Muhammed Assyafiq Bin Ahmad Kamal
02:56 PM Datanory Trial Production Ticket(ST) #9701 (Ticket Resolved): Hi @MCC Jann Yap @Assyafiq , there's few concerns raised by Snekku regarding Datanory Web Portal. Do you mind to assist on these issue.
(1) Snekku request to remove mcctest from snekku organization
(2) Snekku cannot change user or save in On Behalf Mod...
Muhammed Assyafiq Bin Ahmad Kamal

08/08/2023

05:47 PM Datanory Production Production Ticket(ST) #9680 (Ticket Resolved): PrimaAsia - Integration full cycle testing 7th August 2023 , 530pm
Muhammed Assyafiq Bin Ahmad Kamal
05:46 PM Datanory Production Production Ticket(ST) #9680 (Support In Progress): PrimaAsia - Integration full cycle testing 7th August 2023 , 530pm
Muhammed Assyafiq Bin Ahmad Kamal

07/08/2023

05:39 PM Datanory Production Production Ticket(ST) #9680 (Ticket Resolved): PrimaAsia - Integration full cycle testing 7th August 2023 , 530pm
Muhammed Assyafiq Bin Ahmad Kamal
04:20 PM Datanory Trial Production Ticket(ST) #9677 (Pending Client Verification): Prima Asia - Credit Note Integration Export To SQL Accounting only export 1 row.
Muhammed Assyafiq Bin Ahmad Kamal
03:15 PM Datanory Trial Production Ticket(ST) #9677 (Support In Progress): Prima Asia - Credit Note Integration Export To SQL Accounting only export 1 row.
Muhammed Assyafiq Bin Ahmad Kamal
03:15 PM Datanory Trial Production Ticket(ST) #9677 (Ticket Resolved): Prima Asia - Credit Note Integration Export To SQL Accounting only export 1 row.
export credit note, 1 row
g maimun not appear in SQL accounting
sync date null
Muhammed Assyafiq Bin Ahmad Kamal
03:11 PM Datanory Trial Production Ticket(ST) #9672 (Pending Client Verification): Direct Escalation - BA/Promoter dropdown not showing merchandiser list in stock count summary report
Muhammed Assyafiq Bin Ahmad Kamal
12:42 PM Datanory Trial Production Ticket(ST) #9672 (Support In Progress): Direct Escalation - BA/Promoter dropdown not showing merchandiser list in stock count summary report
Muhammed Assyafiq Bin Ahmad Kamal
12:42 PM Datanory Trial Production Ticket(ST) #9671 (Pending Client Verification): Direct Escalation - LOTUS001 stock count 2023-07-26 not appear in Stock Count Report Type #2
Muhammed Assyafiq Bin Ahmad Kamal
11:40 AM Datanory Trial Production Ticket(ST) #9671 (Support In Progress): Direct Escalation - LOTUS001 stock count 2023-07-26 not appear in Stock Count Report Type #2
Muhammed Assyafiq Bin Ahmad Kamal
11:39 AM Datanory Trial Production Ticket(ST) #9670 (Pending Client Verification): Direct Escalation - Mobile transactions from user 200014 - TEO ANN SIANG not showing in Merchandiser Monthly Productivity Report (1 july to 4 august 2023)
Muhammed Assyafiq Bin Ahmad Kamal
11:09 AM Datanory Trial Production Ticket(ST) #9670 (Support In Progress): Direct Escalation - Mobile transactions from user 200014 - TEO ANN SIANG not showing in Merchandiser Monthly Productivity Report (1 july to 4 august 2023)
Muhammed Assyafiq Bin Ahmad Kamal
11:06 AM Datanory Trial Production Ticket(ST) #9669 (Pending Client Verification): Internal Escalation - Merchandising - Transaction Report #2 : Column Business Unit, Stock Availability and SOS length are showing blank data
Muhammed Assyafiq Bin Ahmad Kamal
09:48 AM Datanory Trial Production Ticket(ST) #9669 (Support In Progress): Internal Escalation - Merchandising - Transaction Report #2 : Column Business Unit, Stock Availability and SOS length are showing blank data
Muhammed Assyafiq Bin Ahmad Kamal

04/08/2023

05:21 PM Datanory Trial Production Ticket(ST) #9672 (Ticket Resolved): Direct Escalation - BA/Promoter dropdown not showing merchandiser list in stock count summary report
Muhammed Assyafiq Bin Ahmad Kamal
05:16 PM Datanory Trial Production Ticket(ST) #9671 (Ticket Resolved): Direct Escalation - LOTUS001 stock count 2023-07-26 not appear in Stock Count Report Type #2
!stockcount.png! Muhammed Assyafiq Bin Ahmad Kamal
05:05 PM Datanory Trial Production Ticket(ST) #9670 (Ticket Resolved): Direct Escalation - Mobile transactions from user 200014 - TEO ANN SIANG not showing in Merchandiser Monthly Productivity Report (1 july to 4 august 2023)
Header ID :
d93dd654-1f3d-4570-90e4-d55d309c8e4c
4934e09d-9b76-4f81-9d5f-11296f1f4fec
4934e09d-9b76-4f81-9d5f-1...
Muhammed Assyafiq Bin Ahmad Kamal
04:52 PM Datanory Trial Production Ticket(ST) #9669 (Ticket Resolved): Internal Escalation - Merchandising - Transaction Report #2 : Column Business Unit, Stock Availability and SOS length are showing blank data
Muhammed Assyafiq Bin Ahmad Kamal

02/08/2023

04:05 PM Datanory Production Production Ticket(ST) #9652 (Ticket Resolved): Check customer address issue and region
Muhammed Assyafiq Bin Ahmad Kamal
03:47 PM Datanory Production Production Ticket(ST) #9652 (Support In Progress): Check customer address issue and region
Muhammed Assyafiq Bin Ahmad Kamal
03:38 PM Datanory Production Production Ticket(ST) #9652 (Ticket Resolved): Check customer address issue and region
Muhammed Assyafiq Bin Ahmad Kamal
03:42 PM Express365 Production Ticket(ST) #9479 (Ticket Resolved): Instalment Payment Customisation
Muhammed Assyafiq Bin Ahmad Kamal
03:40 PM Express365 Production Ticket(ST) #9624 (Ticket Resolved): Whatsapp Escalation - Hai sir I have a question why still appear here that I already clear on bank statement and the status already clear
Muhammed Assyafiq Bin Ahmad Kamal
03:40 PM Datanory Trial Production Ticket(ST) #9578 (Ticket Resolved): Massage Request for Oromeo -
Muhammed Assyafiq Bin Ahmad Kamal
03:39 PM Datanory Trial Production Ticket(ST) #9600 (Ticket Resolved): Request from Louise - Setup customer route for Goldcrest
Muhammed Assyafiq Bin Ahmad Kamal
 

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