Activity
From 03/07/2023 to 01/08/2023
28/07/2023
- 04:21 PM Finance365 Production Ticket(ST) #9623 (Escalated to 3rd Party): Nozoly Food Sdn Bhd - Sales Report By Customer & Item Grand Total Show Wrong Amount
- 04:20 PM Finance365 Production Ticket(ST) #9623 (Support In Progress): Nozoly Food Sdn Bhd - Sales Report By Customer & Item Grand Total Show Wrong Amount
- 12:17 PM Finance365 Production Ticket(ST) #9623 (Ticket Resolved): Nozoly Food Sdn Bhd - Sales Report By Customer & Item Grand Total Show Wrong Amount
- Dear Chris,
We received another escalation from Nozoly Food Sdn Bhd regarding Sales Report by Customer/Item vs Sal... - 04:19 PM Express365 Production Ticket(ST) #9624 (Pending Client Verification): Whatsapp Escalation - Hai sir I have a question why still appear here that I already clear on bank statement and the status already clear
- 04:19 PM Express365 Production Ticket(ST) #9624 (Support In Progress): Whatsapp Escalation - Hai sir I have a question why still appear here that I already clear on bank statement and the status already clear
- 12:23 PM Express365 Production Ticket(ST) #9624: Whatsapp Escalation - Hai sir I have a question why still appear here that I already clear on bank statement and the status already clear
- [0:21 pm, 28/07/2023] +60 11-2113 7808:
adilah
0328599372
[0:22 pm, 28/07/2023] mccsupport: Thanks
[0:22 pm, 28... - 12:22 PM Express365 Production Ticket(ST) #9624 (Ticket Resolved): Whatsapp Escalation - Hai sir I have a question why still appear here that I already clear on bank statement and the status already clear
- !c0137da2-72d3-455b-a7df-bf16816eeea6.jpg!
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[0:15 pm, 28/07/2023] +60 1...
27/07/2023
- 04:19 PM Datanory Trial Production Ticket(ST) #9602 (Ticket Resolved): Snekku - User MC only able to view 29 sku instead of 50 sku setup in portal
- 04:15 PM Datanory Trial Production Ticket(ST) #9603 (Ticket Resolved): Snekku - Route planning has setup but still not show in mobile - 3.0.9
- 04:15 PM Express365 Production Ticket(ST) #9577 (Ticket Resolved): Inquiry 2023-07 (RGS) | Sales Invoice Account Setting
- 04:14 PM Datanory Trial Production Ticket(ST) #9481 (Ticket Resolved): Snekku - New requirements for SKU and customer with 14 new issues raised by client
- 04:13 PM Datanory Trial Production Ticket(ST) #9600 (Pending Client Feedback): Request from Louise - Setup customer route for Goldcrest
- Hi Louise,
Please find attached for the back-end template.
- 04:13 PM Datanory Trial Production Ticket(ST) #9600 (Support In Progress): Request from Louise - Setup customer route for Goldcrest
- 04:12 PM Datanory Trial Production Ticket(ST) #9598 (Ticket Resolved): SFA Merchandising Implementation for Cocoaland Industry Sdn Bhd (Gradino Marketing Sdn Bhd)
- 03:52 PM Finance365 Production Ticket(ST) #9619 (Escalated to 3rd Party): Nozoly Food Sdn Bhd - SO0042 not appear in DO0124 sales order list for transfer
- 03:51 PM Finance365 Production Ticket(ST) #9619 (Ticket Resolved): Nozoly Food Sdn Bhd - SO0042 not appear in DO0124 sales order list for transfer
- Hi Cris,
As above, customer reported that they created a DO0124 and select transfer from SO0042. After save and re...
24/07/2023
- 04:43 PM Datanory Trial Production Ticket(ST) #9602 (Escalated to Level 3): Snekku - User MC only able to view 29 sku instead of 50 sku setup in portal
- 04:43 PM Datanory Trial Production Ticket(ST) #9602 (Support In Progress): Snekku - User MC only able to view 29 sku instead of 50 sku setup in portal
- 02:33 PM Datanory Trial Production Ticket(ST) #9602 (Ticket Resolved): Snekku - User MC only able to view 29 sku instead of 50 sku setup in portal
- 03:13 PM Datanory Trial Production Ticket(ST) #9603 (Escalated to Level 3): Snekku - Route planning has setup but still not show in mobile - 3.0.9
- 03:10 PM Datanory Trial Production Ticket(ST) #9603 (Support In Progress): Snekku - Route planning has setup but still not show in mobile - 3.0.9
- 02:35 PM Datanory Trial Production Ticket(ST) #9603 (Ticket Resolved): Snekku - Route planning has setup but still not show in mobile - 3.0.9
- 02:32 PM Finance365 Production Ticket(ST) #9601 (Ticket Resolved): 019-732 4368 Izhar Nozoly Food - Sales Report By Customer not tally with Invoice Listing Report
- 02:31 PM Finance365 Production Ticket(ST) #9601 (Support In Progress): 019-732 4368 Izhar Nozoly Food - Sales Report By Customer not tally with Invoice Listing Report
- 02:31 PM Finance365 Production Ticket(ST) #9601 (Ticket Resolved): 019-732 4368 Izhar Nozoly Food - Sales Report By Customer not tally with Invoice Listing Report
- 02:29 PM Datanory Trial Production Ticket(ST) #9600 (Ticket Resolved): Request from Louise - Setup customer route for Goldcrest
- 12:06 PM Datanory Trial Production Ticket(ST) #9598 (Support In Progress): SFA Merchandising Implementation for Cocoaland Industry Sdn Bhd (Gradino Marketing Sdn Bhd)
- 09:39 AM Datanory Trial Production Ticket(ST) #9598 (Ticket Resolved): SFA Merchandising Implementation for Cocoaland Industry Sdn Bhd (Gradino Marketing Sdn Bhd)
- Hi Afiq,
I would like to request your assistance to create a Trial Environment for Cocoaland Industry Sdn. Bhd. (G...
18/07/2023
- 06:50 PM Retail Eye Production Ticket(ST) #9341 (Ticket Resolved): JTI MY RX Web Portal - Compliance Check Error
- 06:49 PM Retail Eye Production Ticket(ST) #9341 (Support In Progress): JTI MY RX Web Portal - Compliance Check Error
14/07/2023
- 05:22 PM Datanory Trial Production Ticket(ST) #9578 (Pending Client Feedback): Massage Request for Oromeo -
- Hi Louise,
Please find attached for massaged SKU master list to be imported and verify if it is aligned accordingl... - 04:57 PM Datanory Trial Production Ticket(ST) #9578 (Support In Progress): Massage Request for Oromeo -
- 04:20 PM Datanory Trial Production Ticket(ST) #9578 (Ticket Resolved): Massage Request for Oromeo -
- Dear Afiq,
Attached herewith the product and customer master list of Oromeo for data massage.
Salesman master d... - 03:11 PM Express365 Production Ticket(ST) #9473 (Ticket Resolved): Elektrik Shing Hing Sdn Bhd - Expiry Inquiry and invoice request
- 03:10 PM Datanory Trial Production Ticket(ST) #9391 (Ticket Resolved): Direct Escalation Ms Louise - Request to patch MCCSALES transactions from Medicos
- 03:09 PM Express365 Production Ticket(ST) #9577 (Pending Client Verification): Inquiry 2023-07 (RGS) | Sales Invoice Account Setting
- 03:09 PM Express365 Production Ticket(ST) #9577 (Support In Progress): Inquiry 2023-07 (RGS) | Sales Invoice Account Setting
- 03:09 PM Express365 Production Ticket(ST) #9577 (Ticket Resolved): Inquiry 2023-07 (RGS) | Sales Invoice Account Setting
- Dear Sir,
Good day.
Under sales invoice panel, the first column for option - Enter Invoice by Stock Item or Accou... - 09:50 AM Retail Eye Production Ticket(ST) #9575 (Ticket Resolved): LDV02 Retail Xcellence smtp password expired
- CTC reply:
Dear @Ang, Chee Wan,
Kindly check on this issue and advice if we can close this ticket.
Chee Wan ... - 09:47 AM Retail Eye Production Ticket(ST) #9575 (Pending Client Verification): LDV02 Retail Xcellence smtp password expired
- 09:46 AM Retail Eye Production Ticket(ST) #9575 (Support In Progress): LDV02 Retail Xcellence smtp password expired
- 09:45 AM Retail Eye Production Ticket(ST) #9575 (Ticket Resolved): LDV02 Retail Xcellence smtp password expired
- Dear Crenergy Team,
Subject : LDV02 Retail Xcellence smtp password expired
Analyst :Intan
FSMS : 2402224
Date...
13/07/2023
- 03:33 PM Express365 Production Ticket(ST) #9562 (Ticket Resolved): Whatsapp Escalation - Check all company under infinitus and export out for stella
- 03:32 PM Express365 Production Ticket(ST) #9562 (Support In Progress): Whatsapp Escalation - Check all company under infinitus and export out for stella
- 03:31 PM Express365 Production Ticket(ST) #9562 (Ticket Resolved): Whatsapp Escalation - Check all company under infinitus and export out for stella
- [1:38 pm, 13/07/2023] +60 17-361 8826: hi E365 support.
[1:38 pm, 13/07/2023] +60 17-361 8826: can u help me to find... - 03:30 PM FAV_365 Production Ticket(ST) #9553 (Ticket Resolved): Whatsapp Escalation - Sale Report by Item < Hi we have problem generating this. It runs n come out blank. What should we do
- 03:29 PM FAV_365 Production Ticket(ST) #9553 (Support In Progress): Whatsapp Escalation - Sale Report by Item < Hi we have problem generating this. It runs n come out blank. What should we do
- 03:27 PM Datanory Trial Production Ticket(ST) #9541 (Ticket Resolved): SFA Implementation for Prima Asia
- 03:27 PM Finance365 Production Ticket(ST) #9534 (Ticket Resolved): GOLDEN WAY VACATION - enquiry on FINANCIAL 365 : Issue with general ledger for refund
- 03:26 PM Express365 Production Ticket(ST) #9535 (Ticket Resolved): ERA ADIKKU SDN BHD - Renewal checking and request
- 03:21 PM Express365 Production Ticket(ST) #9536 (Ticket Resolved): Stella Co - Customer invoice listing not able to print out excel
- 03:09 PM Express365 Production Ticket(ST) #9474 (Ticket Resolved): EData - Budget module inquiry
- 03:09 PM Finance365 Production Ticket(ST) #9480 (Ticket Resolved): EData - Inquiry on how to use system
- 03:07 PM FAV_365 Production Ticket(ST) #9482 (Ticket Resolved): Alarm Zone & Automation Sdn Bhd - Inquiry on latest E365 packages and invoice request
- 12:22 PM Retail Eye Production Ticket(ST) #9561 (Pending Client Verification): FSMS:2404488 - SS RX retail audit wrongly tied to FM
- 12:14 PM Retail Eye Production Ticket(ST) #9561 (Support In Progress): FSMS:2404488 - SS RX retail audit wrongly tied to FM
- 12:12 PM Retail Eye Production Ticket(ST) #9561 (Ticket Resolved): FSMS:2404488 - SS RX retail audit wrongly tied to FM
- Dear Crenergy Team,
Subject : FSMS:2404488 - SS RX retail audit wrongly tied to FM
Analyst :Intan
FSMS : 24044...
12/07/2023
- 09:50 AM Datanory Trial Production Ticket(ST) #9541 (Support In Progress): SFA Implementation for Prima Asia
- 09:47 AM FAV_365 Production Ticket(ST) #9553 (Ticket Resolved): Whatsapp Escalation - Sale Report by Item < Hi we have problem generating this. It runs n come out blank. What should we do
- Sale Report by Item < Hi we have problem generating this. It runs n come out blank. What should we do
11/07/2023
- 12:30 PM Datanory Trial Production Ticket(ST) #9541 (Ticket Resolved): SFA Implementation for Prima Asia
- Hi Afiq, I've received PO and Master Data from a pharmaceutical company called Prima Asia. They would like to impleme...
- 12:29 PM Datanory Trial Production Ticket(ST) #9481 (Support In Progress): Snekku - New requirements for SKU and customer with 14 new issues raised by client
- 12:29 PM Express365 Production Ticket(ST) #9535 (Support In Progress): ERA ADIKKU SDN BHD - Renewal checking and request
- 12:28 PM Express365 Production Ticket(ST) #9536 (Support In Progress): Stella Co - Customer invoice listing not able to print out excel
- 12:27 PM Finance365 Production Ticket(ST) #9534 (Support In Progress): GOLDEN WAY VACATION - enquiry on FINANCIAL 365 : Issue with general ledger for refund
10/07/2023
- 05:25 PM Express365 Production Ticket(ST) #9536 (Ticket Resolved): Stella Co - Customer invoice listing not able to print out excel
- 05:24 PM Express365 Production Ticket(ST) #9535 (Ticket Resolved): ERA ADIKKU SDN BHD - Renewal checking and request
- 05:21 PM Finance365 Production Ticket(ST) #9534 (Ticket Resolved): GOLDEN WAY VACATION - enquiry on FINANCIAL 365 : Issue with general ledger for refund
- !WhatsApp%20Image%202023-07-10%20at%2017.19.07.jpg!
!WhatsApp%20Image%202023-07-10%20at%2017.19.17.jpg!
- 04:54 PM Express365 Production Ticket(ST) #9479 (Pending Client Verification): Instalment Payment Customisation
05/07/2023
- 09:43 AM Express365 Production Ticket(ST) #9425 (Ticket Resolved): year end closing express365
04/07/2023
- 05:48 PM Express365 Production Ticket(ST) #9479 (Support In Progress): Instalment Payment Customisation
- 04:51 PM Express365 Production Ticket(ST) #9479: Instalment Payment Customisation
- 9. Customer request a summary to print out of all the debtors outstanding as at end of the month date.
- 04:34 PM Datanory Trial Production Ticket(ST) #9492 (Escalated to Level 3): Mobile Bug - Modifying price in sales order cart not reflected in back-end and portal
- 04:32 PM Datanory Trial Production Ticket(ST) #9492 (Support In Progress): Mobile Bug - Modifying price in sales order cart not reflected in back-end and portal
- 04:10 PM Datanory Trial Production Ticket(ST) #9492 (Ticket Resolved): Mobile Bug - Modifying price in sales order cart not reflected in back-end and portal
- Login : LINA
P/W:123456
ORG:Westmalayan
Version : 2.0.0.5,6 and 9
Modifying price in sales order cart not refle... - 04:33 PM Datanory Trial Production Ticket(ST) #9493 (Escalated to Level 3): Datanory Portal - modifying customer master in portal did not cater for insert mst_customer_branch. Only update the branch id in customer table.
- 04:32 PM Datanory Trial Production Ticket(ST) #9493 (Support In Progress): Datanory Portal - modifying customer master in portal did not cater for insert mst_customer_branch. Only update the branch id in customer table.
- 04:23 PM Datanory Trial Production Ticket(ST) #9493 (Ticket Resolved): Datanory Portal - modifying customer master in portal did not cater for insert mst_customer_branch. Only update the branch id in customer table.
03/07/2023
- 03:31 PM Finance365 Production Ticket(ST) #9480: EData - Inquiry on how to use system
- Hi @SST2u Official (teo) , we have a few inquiry from our customer. Can you help us by reading below and advise ?
... - 03:30 PM Finance365 Production Ticket(ST) #9480 (Support In Progress): EData - Inquiry on how to use system
- 12:20 PM Finance365 Production Ticket(ST) #9480 (Ticket Resolved): EData - Inquiry on how to use system
- 1. How to separate account for F&B and Bowling (sales & expenses)
2. How to manage chart of account (Dashboard)
3. ... - 03:03 PM Express365 Production Ticket(ST) #9474 (Support In Progress): EData - Budget module inquiry
- 10:53 AM Express365 Production Ticket(ST) #9474 (Ticket Resolved): EData - Budget module inquiry
- 03:02 PM Express365 Production Ticket(ST) #9473 (Pending Client Verification): Elektrik Shing Hing Sdn Bhd - Expiry Inquiry and invoice request
- 03:02 PM Express365 Production Ticket(ST) #9473 (Support In Progress): Elektrik Shing Hing Sdn Bhd - Expiry Inquiry and invoice request
- 10:53 AM Express365 Production Ticket(ST) #9473 (Ticket Resolved): Elektrik Shing Hing Sdn Bhd - Expiry Inquiry and invoice request
- 02:58 PM FAV_365 Production Ticket(ST) #9482 (Pending Client Feedback): Alarm Zone & Automation Sdn Bhd - Inquiry on latest E365 packages and invoice request
- [2:52 pm, 03/07/2023] mccsupport: Hi Amanda, regarding your inquiry on the latest package. Here is the price for 1 ye...
- 02:58 PM FAV_365 Production Ticket(ST) #9482 (Support In Progress): Alarm Zone & Automation Sdn Bhd - Inquiry on latest E365 packages and invoice request
- 12:54 PM FAV_365 Production Ticket(ST) #9482 (Ticket Resolved): Alarm Zone & Automation Sdn Bhd - Inquiry on latest E365 packages and invoice request
- Hi, I am Amanda, my Company is ALARM ZONE AND AUTOMATION SDN BHD, we are using E365-E5 accounting system, is time to ...
- 02:57 PM Express365 Production Ticket(ST) #9477 (Ticket Resolved): Rehab Mobility Equipment Sdn Bhd - Invoice request & Inquiry
- 02:56 PM Express365 Production Ticket(ST) #9477 (Support In Progress): Rehab Mobility Equipment Sdn Bhd - Invoice request & Inquiry
- 12:12 PM Express365 Production Ticket(ST) #9477 (Ticket Resolved): Rehab Mobility Equipment Sdn Bhd - Invoice request & Inquiry
- 1. Request to send an invoice
2. Request to check actual expiry
3. Urgent renewal - 02:54 PM FAV_365 Production Ticket(ST) #9427 (Ticket Resolved): Whatsapp Escalation - Can you email us the invoice for the of July 2023?
- 12:24 PM Datanory Trial Production Ticket(ST) #9481 (Ticket Resolved): Snekku - New requirements for SKU and customer with 14 new issues raised by client
- 1. Concanate short name for both SKU and customer
2. Massage SKU data and separate by weight
Inquiry from Kamal :... - 12:18 PM Express365 Production Ticket(ST) #9479 (Ticket Resolved): Instalment Payment Customisation
- Dear Susan,
Thank you for your email below.
We have reviewed the quotation and the sample screen, please find o...
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