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From 03/06/2023 to 02/07/2023

22/06/2023

02:25 PM Express365 Production Ticket(ST) #9425 (Pending Client Verification): year end closing express365
Muhammad Arif
02:24 PM Express365 Production Ticket(ST) #9425 (Support In Progress): year end closing express365
Muhammad Arif
11:36 AM Express365 Production Ticket(ST) #9425 (Ticket Resolved): year end closing express365
hi may we know how to do year end closing in Fav365 (express365) Muhammad Arif
02:12 PM FAV_365 Production Ticket(ST) #9427 (Support In Progress): Whatsapp Escalation - Can you email us the invoice for the of July 2023?
Muhammed Assyafiq Bin Ahmad Kamal
02:04 PM FAV_365 Production Ticket(ST) #9427 (Ticket Resolved): Whatsapp Escalation - Can you email us the invoice for the of July 2023?
[1:22 pm, 22/06/2023] +60 12-795 4567: Hi
[1:23 pm, 22/06/2023] +60 12-795 4567: We are from Bricomp Jaya Marble & G...
Muhammed Assyafiq Bin Ahmad Kamal

20/06/2023

04:42 PM Datanory Trial Production Ticket(ST) #9407 (Ticket Resolved): SNEKKU - Remove duplicate price code
exec web_spMstPriceCodeMasterDataListingPage @MemberId=N'SNEKKU-admin',@OrgId=N'SNEKKU' Muhammed Assyafiq Bin Ahmad Kamal
04:37 PM Datanory Trial Production Ticket(ST) #9407 (Support In Progress): SNEKKU - Remove duplicate price code
Muhammed Assyafiq Bin Ahmad Kamal
04:32 PM Datanory Trial Production Ticket(ST) #9407 (Ticket Resolved): SNEKKU - Remove duplicate price code
Muhammed Assyafiq Bin Ahmad Kamal
04:00 PM Datanory Trial Production Ticket(ST) #9405 (Ticket Resolved): Email Escalation - MT/SFA Implementation for Snekku (New Star Food Industries)
Muhammed Assyafiq Bin Ahmad Kamal
03:59 PM Datanory Trial Production Ticket(ST) #9405 (Support In Progress): Email Escalation - MT/SFA Implementation for Snekku (New Star Food Industries)
Muhammed Assyafiq Bin Ahmad Kamal
03:58 PM Datanory Trial Production Ticket(ST) #9405 (Ticket Resolved): Email Escalation - MT/SFA Implementation for Snekku (New Star Food Industries)
Hi Afiq,

Here's an updated price code by Snekku. Kindly assist to update this price code into Snekku Trial Envir...
Muhammed Assyafiq Bin Ahmad Kamal
09:38 AM Express365 Production Ticket(ST) #9400 (Ticket Resolved): Whatsapp Escalation : the print excel function under received payment tab is not functioning well.
Muhammed Assyafiq Bin Ahmad Kamal
09:37 AM Express365 Production Ticket(ST) #9400 (Support In Progress): Whatsapp Escalation : the print excel function under received payment tab is not functioning well.
Muhammed Assyafiq Bin Ahmad Kamal
09:37 AM Express365 Production Ticket(ST) #9400 (Ticket Resolved): Whatsapp Escalation : the print excel function under received payment tab is not functioning well.
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[4:43 pm, 19/06/2023] Edata System: hi did here is FAV365 support ?
[4:4...
Muhammed Assyafiq Bin Ahmad Kamal
09:34 AM Express365 Production Ticket(ST) #9388 (Ticket Resolved): Whatsapp Escalation - I just want to amend RESTORAN AR ROBAH YEAR 2022 figure, can help to open back for me?
Muhammed Assyafiq Bin Ahmad Kamal

19/06/2023

03:48 PM Datanory Trial Production Ticket(ST) #9391 (Pending Client Verification): Direct Escalation Ms Louise - Request to patch MCCSALES transactions from Medicos
Muhammed Assyafiq Bin Ahmad Kamal
03:47 PM Datanory Trial Production Ticket(ST) #9391 (Support In Progress): Direct Escalation Ms Louise - Request to patch MCCSALES transactions from Medicos
Muhammed Assyafiq Bin Ahmad Kamal
09:42 AM Datanory Trial Production Ticket(ST) #9391 (Ticket Resolved): Direct Escalation Ms Louise - Request to patch MCCSALES transactions from Medicos
Muhammed Assyafiq Bin Ahmad Kamal
09:27 AM Datanory Trial Production Ticket(ST) #9356 (Ticket Resolved): Direct Escalation Ms Louise - Request to modify Yuen Tung product UOM to only CTN and UNIT
Muhammed Assyafiq Bin Ahmad Kamal
09:26 AM Finance365 Production Ticket(ST) #9363 (Ticket Resolved): Whatsapp Escalation - hi, i am Eunice from Visions Think Solutions Sdn Bhd, would like to seek support for the finance365
Muhammed Assyafiq Bin Ahmad Kamal
09:26 AM Express365 Production Ticket(ST) #9388 (Escalated to 3rd Party): Whatsapp Escalation - I just want to amend RESTORAN AR ROBAH YEAR 2022 figure, can help to open back for me?
Dear @365 Principal Leong ,
Please help to open RESTORAN AR ROBAH account for 3 days from Today 19th June until We...
Muhammed Assyafiq Bin Ahmad Kamal
09:24 AM Express365 Production Ticket(ST) #9388 (Support In Progress): Whatsapp Escalation - I just want to amend RESTORAN AR ROBAH YEAR 2022 figure, can help to open back for me?
Muhammed Assyafiq Bin Ahmad Kamal
09:11 AM Express365 Production Ticket(ST) #9388 (Ticket Resolved): Whatsapp Escalation - I just want to amend RESTORAN AR ROBAH YEAR 2022 figure, can help to open back for me?
[8:37 pm, 16/06/2023] MCC chongmingchuan: I just want to amend RESTORAN AR ROBAH YEAR 2022 figure, can help to open b... Muhammed Assyafiq Bin Ahmad Kamal
09:24 AM Express365 Production Ticket(ST) #9381 (Ticket Resolved): Whatsapp Escalation - Ai from IDM : Debit note for cancellation which already recon but still appear at Express 365 dashboard
Muhammed Assyafiq Bin Ahmad Kamal
09:22 AM Express365 Production Ticket(ST) #9381 (Support In Progress): Whatsapp Escalation - Ai from IDM : Debit note for cancellation which already recon but still appear at Express 365 dashboard
Muhammed Assyafiq Bin Ahmad Kamal

16/06/2023

12:51 PM Express365 Production Ticket(ST) #9381 (Ticket Resolved): Whatsapp Escalation - Ai from IDM : Debit note for cancellation which already recon but still appear at Express 365 dashboard
[11:49 am, 16/06/2023] +60 11-2113 7808: Hai I from Idm
[11:51 am, 16/06/2023] +60 11-2113 7808: I want to get advis...
Muhammed Assyafiq Bin Ahmad Kamal

15/06/2023

09:48 AM Retail Eye Production Ticket(ST) #9368 (Ticket Resolved): FSMS: 2389011 JTIHQ Retail Xcellence Van History Disappear
Chee Wan reply:
Thanks @Cris Neoh.
Hi CTC,
You may close the INC.
CTC reply:
Hi Chee Wan/ Crenergy,
N...
Goy Chong Yu
09:44 AM Retail Eye Production Ticket(ST) #9368 (Pending Client Verification): FSMS: 2389011 JTIHQ Retail Xcellence Van History Disappear
Goy Chong Yu
09:43 AM Retail Eye Production Ticket(ST) #9368 (Support In Progress): FSMS: 2389011 JTIHQ Retail Xcellence Van History Disappear
Goy Chong Yu
09:42 AM Retail Eye Production Ticket(ST) #9368: FSMS: 2389011 JTIHQ Retail Xcellence Van History Disappear
Hi CTC,

Noted on the escalation. We will check on it and revert back in soonest possible.
Goy Chong Yu
09:41 AM Retail Eye Production Ticket(ST) #9368 (Ticket Resolved): FSMS: 2389011 JTIHQ Retail Xcellence Van History Disappear
Dear Crenergy Team,
Subject : FSMS: 2389011 JTIHQ Retail Xcellence Van History Disappear
Analyst...
Goy Chong Yu

14/06/2023

03:41 PM Finance365 Production Ticket(ST) #9363 (Pending Client Verification): Whatsapp Escalation - hi, i am Eunice from Visions Think Solutions Sdn Bhd, would like to seek support for the finance365
Muhammed Assyafiq Bin Ahmad Kamal
03:40 PM Finance365 Production Ticket(ST) #9363 (Support In Progress): Whatsapp Escalation - hi, i am Eunice from Visions Think Solutions Sdn Bhd, would like to seek support for the finance365
Muhammed Assyafiq Bin Ahmad Kamal
03:09 PM Finance365 Production Ticket(ST) #9363 (Ticket Resolved): Whatsapp Escalation - hi, i am Eunice from Visions Think Solutions Sdn Bhd, would like to seek support for the finance365
[2:58 pm, 14/06/2023] Eunice Low: I would like to extract the gross profit for specific product
[2:58 pm, 14/06/2023...
Muhammed Assyafiq Bin Ahmad Kamal
02:44 PM Datanory Trial Production Ticket(ST) #9356 (Pending Client Verification): Direct Escalation Ms Louise - Request to modify Yuen Tung product UOM to only CTN and UNIT
Muhammed Assyafiq Bin Ahmad Kamal
02:42 PM Datanory Trial Production Ticket(ST) #9356 (Support In Progress): Direct Escalation Ms Louise - Request to modify Yuen Tung product UOM to only CTN and UNIT
Muhammed Assyafiq Bin Ahmad Kamal

13/06/2023

02:32 PM Datanory Trial Production Ticket(ST) #9356 (Ticket Resolved): Direct Escalation Ms Louise - Request to modify Yuen Tung product UOM to only CTN and UNIT
1. Request to modify Yuen Tung product UOM to only CTN and UNIT
2. Price setup based on CTN (Stock)
Muhammed Assyafiq Bin Ahmad Kamal

09/06/2023

06:10 PM Retail Eye Production Ticket(ST) #9341 (Ticket Resolved): JTI MY RX Web Portal - Compliance Check Error
error to view Compliance Check in both UAT & Production web portal.
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Goy Chong Yu
 

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